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HDFC Bank Complaints & Reviews

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Updated: Apr 15, 2026
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S
sadikameen
from Tadpatri, Andhra Pradesh
Oct 1, 2018
Resolved
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Resolved

Address: 560036

I have applied online for fastag through hdfc fastag program. I made payment of 500 inr. The reference number of the application is hfr076349. I had received email with the reference number. I have also submitted application online tried and trying to reach their customer care and they dont have eta at the moment. Pls help... Its almost completing a month still no response.
Aug 7, 2021
Complaint marked as Resolved 
Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance

-Bejoy
HDFC Bank Customer Assistance.
sadikameen's [Complaint's author] reply, Oct 4, 2018
I have mailed to [email protected] and [email protected] with the details but no reply...
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    Chj123
    from Thiruvananthapuram, Kerala
    Oct 1, 2018
    Resolved
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    Resolved

    Address: Mahbubnagar, Andhra Pradesh, 509301

    Dear sir,
    Am jagadeesh
    I had applied for a credit card through hdfc bank meanwhile you had send it to me ending 6326
    Also through bludart courier the awb no [protected]
    It has been delivered to me kindly look at this issue and help me
    Present my address
    C. Arunamma
    Badepally
    Ho. No 16-2-141
    Near br ambedkar degree college
    Jadcherla, mahaboobnagr dist.
    Nov 4, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 03, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We regret to assist you further in the absence of the credit card details. We request you to elaborate your concerns in detail and the following details to [protected]@hdfcbank.com. 1. Name as mentioned in the card account, 2. Contact number as updated in the card account 3. Registered e-mail address. 4. First and last four digits of your card number.

    -Anay
    HDFC Bank Customer Assistance
    Without permission money deducted HDFC credit card as service one assist. I got a message from HDFC Bank about deduction . This is happend second time with me. I want to cancellation with service
    Sir,
    Kindly take action in your hdfc bank staff..misbehaving bank staff by over phone, voice recorder in my mobile.which type of language.plz take action...

    Regards with,
    Amiya Kumar Mohapatra
    Bhubaneswar, Odisha
    I was go to HDFC bank Anand branch for deposit money and they says your money is not credited in your account becuse i have 20 rupiyes notes and they dont have time to count it .
    [protected] credit card no.[protected]
    bellal ashok kumar's reply, Sep 24, 2018
    both or charges
    bellal ashok kumar's reply, Sep 24, 2018
    hdfc bank is very bad
    Dear team
    My credit card satalment noc not received. So plz request to you my card noc send me.
    Tomar Vishesh Rajput's reply, Sep 27, 2018
    Dear team
    My name vishesh Tomar, I have some time before a credit card hold. I give total full payment give the bank with satalment. So plz send me my card statement.
    Thanks
    Vishesh tomar
    9468129277
    Kindly reinstate my credit card ATM pin
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      L
      Lala meena
      from Delhi, Delhi
      Oct 1, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi

      My policy no. Is 17946709. Due to my financial condition it is lapsed.
      Now i want to renew it and i want to pay it, but amount showing is much higher than i had to pay i. E. Rupees 106715 instead of rupees 96618.
      After talking customer executive they tell me this is all due to lapsation and interest. I talked him about spot revival but they didn't do it.
      Kindly request you to give spot revival in my policy and complete waive my interest and revival fee.
      Please waive my interest and revival fee.
      Nov 3, 2018
      Complaint marked as Resolved 
      HDFC Life customer support has been notified about the posted complaint.
      Oct 01, 2018
      Updated by Lala meena
      Kindly request you to waive the policy
      Verified Support
      Oct 01, 2018
      HDFC Life Customer Care's response
      Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
      Oct 01, 2018
      Updated by Lala meena
      Customer service didn't do anything regarding this.in future I didn't take any type of service from HDFC
      Verified Support
      Oct 03, 2018
      HDFC Life Customer Care's response
      Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
      Customer service didn't do anything
      Dear Sir/Madam,

      I am already ecs canceled letter given late of time phone called but 1/10/2018
      my account ecs suffice balance 415 rs dr

      ecsrtnchgs290918

      Regards,
      Rajachandran N
      [protected]
      HDFC Life Customer Care's response, Oct 11, 2018
      Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed.
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        A
        Anup kumar sethy
        from Sambalpur, Odisha
        Oct 1, 2018
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        Address: Gajapati, Odisha, 761200

        Cancellation of one assist membership
        I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 5256 without my concern on date:30/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

        Oneassist relationship number : 2834350
        Name :- anup kumar sethy
        Mobile no. :- [protected]
        Credit card number ending :- 5256
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We have escalated your case to the concerned team. They will get back to you shortly.

        Regards,

        Devendra,

        OneAssist, Social Media Team.
        I have been charged depository charges of 700+ for demat account which I have never used.
        There was no intimation about the money deduction. How can you charge me without prior information. This is totally unethical. Bank can't take customer money just for granted.
        Kindly address this asap
        Dear Customer,

        Greetings from OneAssist!

        We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3599675. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

        Regards,

        Devendra,

        OneAssist, Social Media Team.
        Hi my hdfc credit card monthly 100 rs duduction i want to cancel this
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          A
          Ankit Mohite
          from Mumbai, Maharashtra
          Oct 1, 2018
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400080

          My salary account (In hdfc bank) was created in my first company, so once i left the company and joined other company and there was no credit of salary into my hdfc bank account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they told me you have to contact your hdfc branch and follow up with the request and close the account. After that i went to branch and had discussed with maintenance charges that time i have paid near around rs. 1000. As amb charges at branch with the help of ms. Bela and also i submitted manually application to close this account, but still i ma getting the same message "dear customer, a/c xxxxxxx charged rs. 3069 for non maintenance in september. Pls maintain req bal to avoid charges" i request you to please take action against this bank... They have no right what so ever to do whatever they want without informing the customer.
          Nov 5, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 03, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit https://goo.gl/2z6vc7 for Terms and conditions. We request you to write to [protected]@hdfcbank.com mentioning the complete branch address (from the following URL https://goo.gl/wcktT5 where the request was submitted to enable us to check and assist you further.

          -Manoj
          HDFC Bank Customer Assistance
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            T
            Triv
            from Kadayanallur, Tamil Nadu
            Sep 30, 2018
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600012

            My kind request is to cancel my one assist membership. I want to cancel my one assist memebership. So please cancel the service immediately. Also refund my money. Hdfc debited from my account without any notice. Debited money was 1899. So please refund my amount immediately.
            My credit card last 4 digit no 0151.
            Name: ramesh p.
            Mobile number [protected]
            Aug 7, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            I have booked a round trip flight using payzapp app and the booking got failed and when i called customer care they are saying that transaction is succesfull, but i didn't any tickets booked

            please look after my issue refund my money
            INST-ALERT CHG INC GST, HDFC Bank is charging and deducting 17.70/- in each quarter.. Would like to know the reason for deduction. And there is no intimation or justification from HDFC bank when discussed to HDFC support center.
            Dear Pankaj,

            We regret the inconvenience caused. Request you to share your membership ID details on [protected]@oneassist.in or DM us on Twitter. So that we can assist you in your case.

            Regards,

            Devendra,

            OneAssist, Social Media Team.
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              B
              B2Dhillon
              from Gurgaon, Haryana
              Sep 30, 2018
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              Address: Ambala, Haryana, 133001

              Hi, i have applied for home loan in hdfc bank ambala. I have submitted all the related documents to bank person mr. Harsh and mr. Inderjeet/ms. Anisha puri.

              After that they have demand for more documents, i have submitted that also. I have given one cheque of rs, 5700. After that they demand for 2300/- for advocate feed. I have paid that also in cash.

              After some days mr. Harsh demand for 20000/- more. I have paid that amount also. But the loan was not approved. When i ask him for the status of loan. Then he told me that ms. Anisha puri is asking for 25000/- as bribe to approve your loan. Then i demand for the receipt of 5700/-, 2300/- and 20000/- he told me that 20000/- given to mr. Inderjeet as bribe and 25000/- should be pay to ms. Anisha puri otherwise your loan will be rejected.

              So, i have not given that 25000/- and ask him to return my money. After that he is not picking my call. Hdfc bank is not doing good they are taking bribe to give the loan.
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                S
                Shyjusr
                from Mumbai, Maharashtra
                Sep 30, 2018
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                Address: Bangalore, Karnataka, 560068

                I am maintaining account in hdfc more around 15 years. I never used credit card in my life and recently i got call from my relationship manager saying so may benefits of credit card.. Finally i agreed to go for one. She said it is life time free card if i register any utility bill, but not mentioned the period that i should register the utility bill. She send the executive and i have taken the card by ensuring that it is lifetime free. The executive also not mentioned anything about charges.

                Soon after i received my card, i moved to out of india and came back now. When i login to my hdfc portal, i noticed that rs 2, 500/ charged for membership fee and rs 450/- igst (I haven’t even used this card). My understanding was that i have to register utility bill, prior i started using it.

                When i called hdfc customer care, they said what ever the charges applicable i should pay, and closed the ticket.

                I could avoid taking card, if hdfc explains about the charges earlier itself. It make sense if they charge it if i am a defaulter. Here hdfc is utilizing the ignorance of the common people and charging huge amount - which is called cheating.

                I decided to move away from hdfc (Bank account, hdfc life etc.).
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  Rupesh Raorane
                  from Mumbai, Maharashtra
                  Sep 30, 2018
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                  Hello there

                  I am a hdfc bank credit card holder, please deactivate one assist membership fee from my hdfc credit card.
                  Without my knowdgle you guys have debited amount form my credit card. I am not interested about this service and don't want this membership any more. So cancel the membership and refund the debited amount.

                  Name: rupesh raorane

                  One assist relationship no: 1112271

                  Hdfc credit card no. Xx1435

                  Mobile no: [protected]

                  Email : [protected]@gmail.com
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  Greetings from OneAssist!

                  We understand your concern. Please be informed, your membership cancellation is in process with vide service request number 3608217. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 949/- credited in your bank account within 5 to 7 working day.

                  Regards,

                  Devendra,

                  OneAssist, Social Media Team.
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                    H
                    himanshu4857
                    from Nagpur, Maharashtra
                    Sep 30, 2018
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra, 411027

                    I recently opened an account with hdfc nd none of my details were updated nd i was not able to use my net banking .i called coustomer service nd spoke to a manager named Prashant .he was so rude had no knowledge of what he is doing nd why he their.although i never used profanity on the called he started accusing me of that nd started shouting nd even threatened me that he won't let my details updated ever.i want aresolution or else i will take necessary actions.my email id [protected]@gmail.com
                    Nov 5, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 30, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We're sorry to hear that. Please share your Account No, with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      A
                      amol.p.garnokar
                      from Nagpur, Maharashtra
                      Sep 30, 2018
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                      Address: Nagpur, Maharashtra
                      Website: [email protected]

                      Respected sir,
                      my self Amol .P. Garnokar and i am presently serving in central reserve police force at aheri distt. gadchroli. maharastra. i have swift desire belonging number M.H-40-BC-0263 and i took insurance policy for my car in january-2018. and my claim number- C[protected] received
                      when i was on 10 days leave for daughter's treatment (burn patients) and i started journey on 11/09/2018 from nagpur to akot with my family, parents and my childrens, same day incident happened while driving before 5 kms away from tiwsa near amaravati city and immediately inform to police station of tiwsa . i called emergency helpline and on guidance of them i went to the APSA BANDSON workshop private limited amaravati for repairing with the help of APSA mechanics . APSA manager contacted with HDFC insurance executive and inform about through out condition of vehicle and HDFC insurance executive namely PANKAJ SURSHE contact number- [protected] came there and survey of my car without any proper investigation just like police panchanama with witness evidences and report submit to APSA manager. APSA manager contacted with me on same day and discuss about the repair of car that time it should have two tyres of car and some other parts have damaged . but after spoke with PANKAJ SURSHE and he ask me again and again how to damage the car and i told him again and again i didn't know because i just concentrated to survive my family . i request him please give me a car as earliest possible after repairing due to i was on leave for the daughter's treatment . according PANKAJ SURSHE on the basis of simple overlook the car to repair my car within two days without any proper investigation and on 16/09/18 i called to APSA manager about my car situation and he informed me, car is ready but payment not received from HDFC insurance . now till date i am not received my car thats why my family and my parents those are aged and one of them is the paralysis patient are suffering to face so many problems and self becoming under frustration. because i posted highly sensitive naxal affected area of gadchirolli district for duty.
                      May kindly request from my heart please give me the benefits of insurance which is already applied by me and give proper justice to me with investigate of my car repairing with proper information like that how much benefits will get on incident place where incident was happened that is near tiwsa and not to observe car at workshop APSA amaravati.
                      Who will be responsible for mentally, physically and financially harassment from last 20 days.
                      i remain grateful with you for this act of kindness.

                      Thanking YOU,
                      Your faithfully
                      Amol.P. Ganorkar
                      Jawan of C.R.P.F
                      Aheri, Gadchirolli
                      Maharashtra.
                      Mob. no. [protected]
                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                        S
                        sundarapandian.vsp
                        from Chennai, Tamil Nadu
                        Sep 30, 2018
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                        Subject: Debit card fraud

                        Respected sir,
                        With humble submission I would like to inform you that I received a phone call regarding rewars points redeemption from [protected], [protected] at 11:04 am on 29/09/2018 where they asked my debit card number and details, initially I had a doubt on them so I asked them to confirm then they told me my Email id, Date of birth, and HDFC account number. then I gave them my debit card details then they told me that they will send a code and I need to tell them. unfortunately I told them then they disconnected the call, immediately I got a message from HDFC that withdrawing RS .8457.00( eight thousand four husband fifty seven rupees) in NOIDA at PLAY GOOGLE 1121386 on 29/09/2018 11:24:14 am.

                        I called HDFC customer care and I requested to block my account at 29/09/2018 12:45 pm

                        I kindly request you kindly take this matter and take necessary action against Fraud.
                        HDFC Bank customer support has been notified about the posted complaint.
                        The same thing has happened with one of my friends on the 8th of October, 2018. This is something that has to considered ASAP. First of all, how come some random person can tell her, her account number and about the transactions that has been made on her card and all. How secure are our account details?

                        Same thing happens when we receive calls from Credit Card collection agents. HDFC Bank has the right to outsource their work. No problem with that. But why our card details and all? A third party caller tells my card number and my account balance. How can he be authorized to know my account details? HDFC Bank should do something about this. This is a matter of integrity and security.
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                          B
                          Bhalodiya Niraj
                          from Ahmedabad, Gujarat
                          Sep 30, 2018
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                          Address: Rajkot, Gujarat, 360004

                          Dear Sir/Ma'am,

                          Once again, I sent address proof which you needed I send on 26 September and received by you on 28th September on 2pm.

                          I am attached tracking detail receipt.

                          please, help me I want to use hdfc credit card on flipkart Big Billion Day offer.

                          So, please proceed my application.

                          Thanks You.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Oct 01, 2018
                          Updated by Bhalodiya Niraj
                          Dear sir,

                          My self bhalodiya nirajkumar devrajbhai.
                          I am visited hdfc bank kalawad road branch at rajkot, gujarat on 10th september at 11:30am.
                          I am applyed application on that day.
                          If you think i am lieing please checked cctv footage on that day.
                          I am meet the vishal sir.
                          And his mo +[protected].
                          He said that i am submitted your application and courier your physical application form to chennai branch on that day.
                          He gave me form application no cc36036537.
                          After 3-4 days not received any kind of sms from hdfc bank track my application on hdfc bank site.
                          It always shows no record found.
                          Then i call vishal sir, he said me that i am already submitted your application to my senior ma'am.
                          He advised me that you wait 3-4 days more.
                          So, i am waited 3-4 days.
                          After that i call ahmedabad nodal officer.
                          He said me that your application not generated since that day. (19th september 11:00am)
                          So, i call the vishal sir and tell him to all the things.
                          He said me give me 5 minutes i talk to ma'am what is your application status.
                          I said okay.
                          After 5-minutes i received a sms.

                          "we have received your hdfc bank cc app 18i[protected]w8. Pls type twv with passcode 501670 and sms to 5676712 to process your appln. Passcode is valid for 2 hrs"

                          Then i realized that vishal sir and ma'am play with my emotion.

                          Today is 20th september i checked my application status it shows no record.

                          So i am humbly requesting you to please proceed my application.

                          Thanks you,
                          Niraj bhalodiya.
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                            J
                            Jaspreet Gulati
                            from Delhi, Delhi
                            Sep 30, 2018
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                            Address: New Delhi, Delhi, 110018

                            Hey my name is Jaspreet singh gulati and my user id is ‭[protected]‬ and 1249₹ is deducted from my account without my permission.i have got the text thati have being charged for 1249₹ for itunes combil even i didn’t purchased anything from itunes so Please refund me my money as soon as possible, and please call me at [protected] this is my contact no.l
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Sai Likhith
                              from Shimoga, Karnataka
                              Sep 29, 2018
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                              Address: 560076
                              Website: www.hdfc.com

                              Unnoticed .DC INTL POS TXN Charges without my notice is done on 21st September 21st 2018, I was charged initially 601rs as my charge for tx made by me on 06th September 2018. That's ok. But again recently, I was charged 533rs as txn fee on September 21st 2018, without my notice. Pls let me know why it is done.
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                                R
                                Rashmi Narayan 56
                                Sep 29, 2018
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                                Dear Sir / Madam,

                                This is to file a formal complaint towards HDFC Sales in Bangalore. The company was recommended by the real estate agent (a well reputed company) and our previous experience with HDFC Student loans a decade ago (where it was a positive experience) made us agree to obtain our home loan from HDFC Sales.
                                1. The representative from HDFC Sales in Bangalore requested the documents from a 'Gmail.com' account which is unprofessional and unsafe to request from due to customer data protection and we have evidence of the same.
                                2. The documents were not requested all at once, there were several visits and knowing that we are NRIs the branch should have referred us to their overseas branch but did not as they wanted their commission.
                                3. We submitted an original General Power of Attorney which has been lost by HDFC Sales and false accusations made to our respectable family members.

                                Due to the lack of commitment, response, ethics and the points raised above, kindly resolve this complaint on an urgent basis before we take this matter up legally.

                                Kind Regards,
                                Ms R. Narayan
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Shagin Ks
                                  from Kalpetta, Kerala
                                  Sep 29, 2018
                                  Resolved
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                                  Resolved

                                  Address: 680683

                                  I am a HDFC bank credit card holder . The bank has auto debited amount from my credit card number ending with 2061without my concern on date:29/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount.

                                  OneAssist member id : field29
                                  Name :- Shagin k s

                                  Credit Card Number Ending :- 2061
                                  Oct 13, 2020
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    skjha2018
                                    from Hyderabad, Telangana
                                    Sep 29, 2018
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                                    Hi Team,

                                    Regarding Credit Card Number : [protected]

                                    I am Santan Jha from Hyderabad having credit card of your bank at the
                                    same time I am the corporate customer of HDFC bank (having salary
                                    account in HDFC Bank).
                                    Being a corporate customer I had been told by bank officer at hdfc
                                    bank branch that I am eligible to apply for credit card online. I
                                    applied for credit card through online portal and got the credit card.
                                    After one month I started getting billing statement even though i did
                                    not use my credit card for any shopping. Prompty i spoke to customer
                                    care regarding this incorrect billing statement. While speaking to
                                    customer executive I came to know that OneAssist services has been
                                    activated for my credit card. Strangely, without my consent how this
                                    OneAssist services has been activated for my credit card. Neither any
                                    executive informed me about this OneAssist service nor I opted this
                                    option to activate, same I had communcated with Customer Care
                                    executive multiple times to stop sending me this incorrect billing
                                    statement, because I am not accountable for this type of cheating. In
                                    spite of this, frequently i am getting sms, automated call from
                                    customer care regarding this outstanding payments, and it is samply
                                    making me disturbed.

                                    Again, I am not accoutable for this type of loss, when I did not opted
                                    this OneAssist Service.

                                    I already spoke with Customer Case Executed and they also raised below request

                                    Request # :[protected]
                                    Request # :[protected]

                                    Even though the wrong tranction has been happend with my account on
                                    25th September and and acccount has been deducted with Rs 1640.64/-

                                    Hence i request you to take the proper action and return back the
                                    money which has been deducted wrongly.

                                    Other wise i am going to take legal action aganist the fraud transction.

                                    Santan Kumar Jha
                                    Mobile [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      G
                                      GyanendraTripathi
                                      from Kanpur, Uttar Pradesh
                                      Sep 29, 2018
                                      Resolved
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                                      Resolved

                                      Address: 228001

                                      We wish to sattle our father's saving account under deceased claim settlement ( expired on 04/09/2016 ). On approching to bank branch we came to know that there is a credit card link to the above account and we need to de-link that credit card from the saving account. We, actually dont know any thing about that credit card. Please suggest the procedure to de-link credit card with saving account in such a situations.
                                      Nov 2, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 01, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      With regard to your credit card, we request you to contact our Debt manager at[protected].

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Oct 04, 2018
                                      Updated by GyanendraTripathi
                                      Who is debt manager
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                                        A
                                        Augustin Gnanapal
                                        from Kallakkurichchi, Tamil Nadu
                                        Sep 29, 2018
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                                        Address: Tirunelveli, Tamil Nadu, 627007

                                        My name is Augustin Gnanapal from Tirunelveli, Tamilnadu. my Acc No [protected], HDFC, Vannarpettai Branch, HDFC0000636 Tirunelveli(Near Vasan eye care). last 3 months every day I got a call from hdfc customer care numbers([protected], [protected], [protected], [protected], [protected], etc). they tell "you are eligible for personal loan top-up offer", i replied them "don't call me again and again" this happens every day. if i am blocked one number they call from another number. yesterday also they call from this number [protected], so I got angry and shouting, they use some abusing words.

                                        1. If i need any loan i will conduct the bank or customer care..
                                        2. Why do they call me daily?
                                        3. Why they using Bad and Abusing words??
                                        4. Why they misuse my cell number.
                                        HDFC Bank customer support has been notified about the posted complaint.
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