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HDFC Bank Complaints & Reviews

2.9
Updated: Jun 7, 2026
Complaints 32953
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S
Singh Indresh
from Delhi, Delhi
Oct 2, 2018
Resolved
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Resolved

Address: New Delhi, Delhi, 110030

Hello Sir/Madam,
Today I have checked my HDFC bank saving account, now the hold balance in saving account is not showing, it's nill now thanks a lot for your support.

I request to you kindly provide me NOC for the loan account number 42558480. Because after surrender the car no where my responsibilities is. i have surrendered my car on 31/3/2017 and till date i am waiting for the NOC.

as per previous communication by you I did not got any mail about my loan closure and for NOC as well. please note I have already surrendered the car in 31 march 2017 then why my NOC did not provided to me till date. Request to support team please help in this regard and provide the NOC for loan account number 42558480.
For any discussion please call

Indresh Singh
[protected]
Nov 4, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have responded to you through email vide ref id[protected] on October 04, 2018. You are requested to contact our Bank Officer – Mr. Vineet Puri on (0) [protected] in this regard.

-Manoj
HDFC Bank Customer Assistance
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    J
    Jjantu69
    from Titlagarh, Odisha
    Oct 2, 2018
    Resolved
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    Resolved

    Address: Nabarangpur, Odisha, 764073

    I applied for hdfc credit card. All necessary documents submitted. Residential and office verfication were done. I got confirmation call, otp verification, email verification were done. While tracking it is showing in process. Mine application [protected]dd. Kindly let me know how many days it will take for approval. What is next process. I applied on sep 24. Thank you
    Nov 5, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 05, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet internal criteria of the bank.

    -Manoj
    HDFC Bank Customer Assistance
    Oct 05, 2018
    Updated by Jjantu69
    So how can get a credit card ? Can i attached my Salary slip for future process ?
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      V
      Vetri Chelvan M
      from Chennai, Tamil Nadu
      Oct 1, 2018
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu, 600040
      Website: Hdfcbank.com

      Hi

      I have been deducted amount of 1000 on 1st october 2018. Stating that:

      Installment pay. Transfer from casa. - [protected].

      This is not right. Please refund my money back. This is frustrating

      My account number : [protected]
      Name : vetrichelvan
      Branch : parrys corner
      Email id : [protected]@gmail.com
      Phone : [protected]

      Please do the needful.

      Pls refund money.
      Thank you.
      Nov 3, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 03, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We are working on your concern vide Ref ID:[protected] and will revert to you in 2 working days.

      -Manoj
      HDFC Bank Customer Assistance
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        V
        vikz9567
        from Pune, Maharashtra
        Oct 1, 2018
        Resolved
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        Resolved

        Address: Pune, Maharashtra, 411057

        I have fallen a prey for hdfc debit card cloning. 5 transactions has been made in mumbai with my hdfc debit card on 29/09/2018 while i was residing at pune. I have suffered a loss of 44500, (4*10000 + 1*4500) i have registered fir and submitted dispute form to the hdfc branch, hinjewadi on 01/10/2018. I could see many citizens has raised concerned against card cloning in which hdfc card cloning is in mamooth count. How such a big organization can be so irresponsible even being acknowledged by many people.

        I would like to know till when i can expect my problem to resolved? Please advice further steps for me to my money back.
        Nov 1, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 01, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please share your Account No./Card No. with registered contact info, transaction details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          M
          Manaswi Desai
          from Pune, Maharashtra
          Oct 1, 2018
          Resolved
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          Resolved

          hdfc food card

          Address: 411028

          Hi team,

          I am tcs employee. I have lost my food card and already blocked it through hdfc phone banking. Can you please help me getting new food card and to transfer the balance amount from old card to new card. I have already send request mail to support email id foodcardsupport. [protected]@hdfcbank.com but not getting any response.

          Lost food card number: [protected]

          My location: tata consultancy...
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          C
          ckn.nandhini
          from Chennai, Tamil Nadu
          Oct 2, 2018
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          Hi,

          I had lost my hdfc food plus card, i am a tcs associate, could you block the card. I am using the food card rom 15/05/2016. I have lost it last week. I tried contacting the toll free number provided but am not directed to appropriate persons to attend my complaint/service request.

          The food card number is : [protected]

          Could you please transfer the current balance amount to the new card. I am waiting for your response.

          Please resolve this matter asap.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Amul Jadhav
            from Pune, Maharashtra
            Oct 1, 2018
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            Address: Anantapur, Andhra Pradesh, 515201
            Website: One assistance

            Hi,
            I am amul kumar and i want to cancel the one assistance security feature to my hdcf account, every year my account gets deducted around 1800 rupees, please cancel the one assistance security feature which is associated with my account ending 6838, and this feature is acivated by me 3 years back and now i don't want it.

            Regards
            J amul kumar
            Account number ending with 6838
            Mobile number [protected]
            HDFC Bank customer support has been notified about the posted complaint.
            I have missing EMO of my two wheeler loan no.48110993. Now, unknown person of HDFC has given ACC no.[protected] OFF Code: HDFC0000006 - Navarangpura Branch GUJARAT. Mention details of account is true or not? Safe or not?

            DARSHNA TADVI
            SANTRAMPUR
            GUJARATI
            Nilesh Baria's reply, Sep 24, 2018
            I have missing EMI of my two wheeler loan no.48110993. Now, unknown person of HDFC has given ACC no.00062970000403 OFF Code: HDFC0000006 - Navarangpura Branch GUJARAT. Mention details of account is true or not? Safe or not?
            In hdfc bank i lost 177 rs of money simply they have charged by mentioning
            BRN CASH TXN CHGS INCL GST 200918
            i dont know for what purpose they are looting us.i withdrew money only once in this month from other bank atm but still they have charged.Worst account.i l close this account if they continue anymore.
            I am already send my pf from. But nobody replay me. Please dear sir/madam as soon as possible sattlement my pf.. Please help me.
            They call me everyday asking to take personal loans. It’s really annoying, please help me get rid of it.
            Kindly note that i have an NRI account in HDFC bank and i want to add a beneficiary, However the OTP is never arrived on time. Thus i am unable to add beneficiary. I am currently in Saudi Arabia and my registered contact number is +[protected]

            Please let me know can you send OTP by Email.

            BR
            Syed Omer
            OTP for HDFC bank IPIN not receiving even though i am trying many times
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              S
              sadikameen
              from Tadpatri, Andhra Pradesh
              Oct 1, 2018
              Resolved
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              Resolved

              Address: 560036

              I have applied online for fastag through hdfc fastag program. I made payment of 500 inr. The reference number of the application is hfr076349. I had received email with the reference number. I have also submitted application online tried and trying to reach their customer care and they dont have eta at the moment. Pls help... Its almost completing a month still no response.
              Aug 7, 2021
              Complaint marked as Resolved 
              Dear Customer,

              Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance

              -Bejoy
              HDFC Bank Customer Assistance.
              sadikameen's [Complaint's author] reply, Oct 4, 2018
              I have mailed to [email protected] and [email protected] with the details but no reply...
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                C
                Chj123
                from Thiruvananthapuram, Kerala
                Oct 1, 2018
                Resolved
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                Resolved

                Address: Mahbubnagar, Andhra Pradesh, 509301

                Dear sir,
                Am jagadeesh
                I had applied for a credit card through hdfc bank meanwhile you had send it to me ending 6326
                Also through bludart courier the awb no [protected]
                It has been delivered to me kindly look at this issue and help me
                Present my address
                C. Arunamma
                Badepally
                Ho. No 16-2-141
                Near br ambedkar degree college
                Jadcherla, mahaboobnagr dist.
                Nov 4, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 03, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We regret to assist you further in the absence of the credit card details. We request you to elaborate your concerns in detail and the following details to [protected]@hdfcbank.com. 1. Name as mentioned in the card account, 2. Contact number as updated in the card account 3. Registered e-mail address. 4. First and last four digits of your card number.

                -Anay
                HDFC Bank Customer Assistance
                Without permission money deducted HDFC credit card as service one assist. I got a message from HDFC Bank about deduction . This is happend second time with me. I want to cancellation with service
                Sir,
                Kindly take action in your hdfc bank staff..misbehaving bank staff by over phone, voice recorder in my mobile.which type of language.plz take action...

                Regards with,
                Amiya Kumar Mohapatra
                Bhubaneswar, Odisha
                I was go to HDFC bank Anand branch for deposit money and they says your money is not credited in your account becuse i have 20 rupiyes notes and they dont have time to count it .
                [protected] credit card no.[protected]
                bellal ashok kumar's reply, Sep 24, 2018
                both or charges
                bellal ashok kumar's reply, Sep 24, 2018
                hdfc bank is very bad
                Dear team
                My credit card satalment noc not received. So plz request to you my card noc send me.
                Tomar Vishesh Rajput's reply, Sep 27, 2018
                Dear team
                My name vishesh Tomar, I have some time before a credit card hold. I give total full payment give the bank with satalment. So plz send me my card statement.
                Thanks
                Vishesh tomar
                9468129277
                Kindly reinstate my credit card ATM pin
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                  L
                  Lala meena
                  from Delhi, Delhi
                  Oct 1, 2018
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi

                  My policy no. Is 17946709. Due to my financial condition it is lapsed.
                  Now i want to renew it and i want to pay it, but amount showing is much higher than i had to pay i. E. Rupees 106715 instead of rupees 96618.
                  After talking customer executive they tell me this is all due to lapsation and interest. I talked him about spot revival but they didn't do it.
                  Kindly request you to give spot revival in my policy and complete waive my interest and revival fee.
                  Please waive my interest and revival fee.
                  Nov 3, 2018
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Oct 01, 2018
                  Updated by Lala meena
                  Kindly request you to waive the policy
                  Verified Support
                  Oct 01, 2018
                  HDFC Life Customer Care's response
                  Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
                  Oct 01, 2018
                  Updated by Lala meena
                  Customer service didn't do anything regarding this.in future I didn't take any type of service from HDFC
                  Verified Support
                  Oct 03, 2018
                  HDFC Life Customer Care's response
                  Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
                  Customer service didn't do anything
                  Dear Sir/Madam,

                  I am already ecs canceled letter given late of time phone called but 1/10/2018
                  my account ecs suffice balance 415 rs dr

                  ecsrtnchgs290918

                  Regards,
                  Rajachandran N
                  [protected]
                  HDFC Life Customer Care's response, Oct 11, 2018
                  Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed.
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                    A
                    Anup kumar sethy
                    from Sambalpur, Odisha
                    Oct 1, 2018
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                    Address: Gajapati, Odisha, 761200

                    Cancellation of one assist membership
                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 5256 without my concern on date:30/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

                    Oneassist relationship number : 2834350
                    Name :- anup kumar sethy
                    Mobile no. :- [protected]
                    Credit card number ending :- 5256
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We have escalated your case to the concerned team. They will get back to you shortly.

                    Regards,

                    Devendra,

                    OneAssist, Social Media Team.
                    I have been charged depository charges of 700+ for demat account which I have never used.
                    There was no intimation about the money deduction. How can you charge me without prior information. This is totally unethical. Bank can't take customer money just for granted.
                    Kindly address this asap
                    Dear Customer,

                    Greetings from OneAssist!

                    We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3599675. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

                    Regards,

                    Devendra,

                    OneAssist, Social Media Team.
                    Hi my hdfc credit card monthly 100 rs duduction i want to cancel this
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                      A
                      Ankit Mohite
                      from Mumbai, Maharashtra
                      Oct 1, 2018
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400080

                      My salary account (In hdfc bank) was created in my first company, so once i left the company and joined other company and there was no credit of salary into my hdfc bank account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they told me you have to contact your hdfc branch and follow up with the request and close the account. After that i went to branch and had discussed with maintenance charges that time i have paid near around rs. 1000. As amb charges at branch with the help of ms. Bela and also i submitted manually application to close this account, but still i ma getting the same message "dear customer, a/c xxxxxxx charged rs. 3069 for non maintenance in september. Pls maintain req bal to avoid charges" i request you to please take action against this bank... They have no right what so ever to do whatever they want without informing the customer.
                      Nov 5, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 03, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer / company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit https://goo.gl/2z6vc7 for Terms and conditions. We request you to write to [protected]@hdfcbank.com mentioning the complete branch address (from the following URL https://goo.gl/wcktT5 where the request was submitted to enable us to check and assist you further.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        T
                        Triv
                        from Kadayanallur, Tamil Nadu
                        Sep 30, 2018
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600012

                        My kind request is to cancel my one assist membership. I want to cancel my one assist memebership. So please cancel the service immediately. Also refund my money. Hdfc debited from my account without any notice. Debited money was 1899. So please refund my amount immediately.
                        My credit card last 4 digit no 0151.
                        Name: ramesh p.
                        Mobile number [protected]
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        I have booked a round trip flight using payzapp app and the booking got failed and when i called customer care they are saying that transaction is succesfull, but i didn't any tickets booked

                        please look after my issue refund my money
                        INST-ALERT CHG INC GST, HDFC Bank is charging and deducting 17.70/- in each quarter.. Would like to know the reason for deduction. And there is no intimation or justification from HDFC bank when discussed to HDFC support center.
                        Dear Pankaj,

                        We regret the inconvenience caused. Request you to share your membership ID details on [protected]@oneassist.in or DM us on Twitter. So that we can assist you in your case.

                        Regards,

                        Devendra,

                        OneAssist, Social Media Team.
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                          B2Dhillon
                          from Gurgaon, Haryana
                          Sep 30, 2018
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                          Address: Ambala, Haryana, 133001

                          Hi, i have applied for home loan in hdfc bank ambala. I have submitted all the related documents to bank person mr. Harsh and mr. Inderjeet/ms. Anisha puri.

                          After that they have demand for more documents, i have submitted that also. I have given one cheque of rs, 5700. After that they demand for 2300/- for advocate feed. I have paid that also in cash.

                          After some days mr. Harsh demand for 20000/- more. I have paid that amount also. But the loan was not approved. When i ask him for the status of loan. Then he told me that ms. Anisha puri is asking for 25000/- as bribe to approve your loan. Then i demand for the receipt of 5700/-, 2300/- and 20000/- he told me that 20000/- given to mr. Inderjeet as bribe and 25000/- should be pay to ms. Anisha puri otherwise your loan will be rejected.

                          So, i have not given that 25000/- and ask him to return my money. After that he is not picking my call. Hdfc bank is not doing good they are taking bribe to give the loan.
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                            S
                            Shyjusr
                            from Mumbai, Maharashtra
                            Sep 30, 2018
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                            Address: Bangalore, Karnataka, 560068

                            I am maintaining account in hdfc more around 15 years. I never used credit card in my life and recently i got call from my relationship manager saying so may benefits of credit card.. Finally i agreed to go for one. She said it is life time free card if i register any utility bill, but not mentioned the period that i should register the utility bill. She send the executive and i have taken the card by ensuring that it is lifetime free. The executive also not mentioned anything about charges.

                            Soon after i received my card, i moved to out of india and came back now. When i login to my hdfc portal, i noticed that rs 2, 500/ charged for membership fee and rs 450/- igst (I haven’t even used this card). My understanding was that i have to register utility bill, prior i started using it.

                            When i called hdfc customer care, they said what ever the charges applicable i should pay, and closed the ticket.

                            I could avoid taking card, if hdfc explains about the charges earlier itself. It make sense if they charge it if i am a defaulter. Here hdfc is utilizing the ignorance of the common people and charging huge amount - which is called cheating.

                            I decided to move away from hdfc (Bank account, hdfc life etc.).
                            HDFC Bank customer support has been notified about the posted complaint.
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                              R
                              Rupesh Raorane
                              from Mumbai, Maharashtra
                              Sep 30, 2018
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                              Hello there

                              I am a hdfc bank credit card holder, please deactivate one assist membership fee from my hdfc credit card.
                              Without my knowdgle you guys have debited amount form my credit card. I am not interested about this service and don't want this membership any more. So cancel the membership and refund the debited amount.

                              Name: rupesh raorane

                              One assist relationship no: 1112271

                              Hdfc credit card no. Xx1435

                              Mobile no: [protected]

                              Email : [protected]@gmail.com
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Greetings from OneAssist!

                              We understand your concern. Please be informed, your membership cancellation is in process with vide service request number 3608217. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 949/- credited in your bank account within 5 to 7 working day.

                              Regards,

                              Devendra,

                              OneAssist, Social Media Team.
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                                H
                                himanshu4857
                                from Nagpur, Maharashtra
                                Sep 30, 2018
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 411027

                                I recently opened an account with hdfc nd none of my details were updated nd i was not able to use my net banking .i called coustomer service nd spoke to a manager named Prashant .he was so rude had no knowledge of what he is doing nd why he their.although i never used profanity on the called he started accusing me of that nd started shouting nd even threatened me that he won't let my details updated ever.i want aresolution or else i will take necessary actions.my email id [protected]@gmail.com
                                Nov 5, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 30, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We're sorry to hear that. Please share your Account No, with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  A
                                  amol.p.garnokar
                                  from Nagpur, Maharashtra
                                  Sep 30, 2018
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                                  Address: Nagpur, Maharashtra
                                  Website: [email protected]

                                  Respected sir,
                                  my self Amol .P. Garnokar and i am presently serving in central reserve police force at aheri distt. gadchroli. maharastra. i have swift desire belonging number M.H-40-BC-0263 and i took insurance policy for my car in january-2018. and my claim number- C[protected] received
                                  when i was on 10 days leave for daughter's treatment (burn patients) and i started journey on 11/09/2018 from nagpur to akot with my family, parents and my childrens, same day incident happened while driving before 5 kms away from tiwsa near amaravati city and immediately inform to police station of tiwsa . i called emergency helpline and on guidance of them i went to the APSA BANDSON workshop private limited amaravati for repairing with the help of APSA mechanics . APSA manager contacted with HDFC insurance executive and inform about through out condition of vehicle and HDFC insurance executive namely PANKAJ SURSHE contact number- [protected] came there and survey of my car without any proper investigation just like police panchanama with witness evidences and report submit to APSA manager. APSA manager contacted with me on same day and discuss about the repair of car that time it should have two tyres of car and some other parts have damaged . but after spoke with PANKAJ SURSHE and he ask me again and again how to damage the car and i told him again and again i didn't know because i just concentrated to survive my family . i request him please give me a car as earliest possible after repairing due to i was on leave for the daughter's treatment . according PANKAJ SURSHE on the basis of simple overlook the car to repair my car within two days without any proper investigation and on 16/09/18 i called to APSA manager about my car situation and he informed me, car is ready but payment not received from HDFC insurance . now till date i am not received my car thats why my family and my parents those are aged and one of them is the paralysis patient are suffering to face so many problems and self becoming under frustration. because i posted highly sensitive naxal affected area of gadchirolli district for duty.
                                  May kindly request from my heart please give me the benefits of insurance which is already applied by me and give proper justice to me with investigate of my car repairing with proper information like that how much benefits will get on incident place where incident was happened that is near tiwsa and not to observe car at workshop APSA amaravati.
                                  Who will be responsible for mentally, physically and financially harassment from last 20 days.
                                  i remain grateful with you for this act of kindness.

                                  Thanking YOU,
                                  Your faithfully
                                  Amol.P. Ganorkar
                                  Jawan of C.R.P.F
                                  Aheri, Gadchirolli
                                  Maharashtra.
                                  Mob. no. [protected]
                                  HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                    sundarapandian.vsp
                                    from Chennai, Tamil Nadu
                                    Sep 30, 2018
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                                    Subject: Debit card fraud

                                    Respected sir,
                                    With humble submission I would like to inform you that I received a phone call regarding rewars points redeemption from [protected], [protected] at 11:04 am on 29/09/2018 where they asked my debit card number and details, initially I had a doubt on them so I asked them to confirm then they told me my Email id, Date of birth, and HDFC account number. then I gave them my debit card details then they told me that they will send a code and I need to tell them. unfortunately I told them then they disconnected the call, immediately I got a message from HDFC that withdrawing RS .8457.00( eight thousand four husband fifty seven rupees) in NOIDA at PLAY GOOGLE 1121386 on 29/09/2018 11:24:14 am.

                                    I called HDFC customer care and I requested to block my account at 29/09/2018 12:45 pm

                                    I kindly request you kindly take this matter and take necessary action against Fraud.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    The same thing has happened with one of my friends on the 8th of October, 2018. This is something that has to considered ASAP. First of all, how come some random person can tell her, her account number and about the transactions that has been made on her card and all. How secure are our account details?

                                    Same thing happens when we receive calls from Credit Card collection agents. HDFC Bank has the right to outsource their work. No problem with that. But why our card details and all? A third party caller tells my card number and my account balance. How can he be authorized to know my account details? HDFC Bank should do something about this. This is a matter of integrity and security.
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                                      Bhalodiya Niraj
                                      from Ahmedabad, Gujarat
                                      Sep 30, 2018
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                                      Address: Rajkot, Gujarat, 360004

                                      Dear Sir/Ma'am,

                                      Once again, I sent address proof which you needed I send on 26 September and received by you on 28th September on 2pm.

                                      I am attached tracking detail receipt.

                                      please, help me I want to use hdfc credit card on flipkart Big Billion Day offer.

                                      So, please proceed my application.

                                      Thanks You.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Oct 01, 2018
                                      Updated by Bhalodiya Niraj
                                      Dear sir,

                                      My self bhalodiya nirajkumar devrajbhai.
                                      I am visited hdfc bank kalawad road branch at rajkot, gujarat on 10th september at 11:30am.
                                      I am applyed application on that day.
                                      If you think i am lieing please checked cctv footage on that day.
                                      I am meet the vishal sir.
                                      And his mo +[protected].
                                      He said that i am submitted your application and courier your physical application form to chennai branch on that day.
                                      He gave me form application no cc36036537.
                                      After 3-4 days not received any kind of sms from hdfc bank track my application on hdfc bank site.
                                      It always shows no record found.
                                      Then i call vishal sir, he said me that i am already submitted your application to my senior ma'am.
                                      He advised me that you wait 3-4 days more.
                                      So, i am waited 3-4 days.
                                      After that i call ahmedabad nodal officer.
                                      He said me that your application not generated since that day. (19th september 11:00am)
                                      So, i call the vishal sir and tell him to all the things.
                                      He said me give me 5 minutes i talk to ma'am what is your application status.
                                      I said okay.
                                      After 5-minutes i received a sms.

                                      "we have received your hdfc bank cc app 18i[protected]w8. Pls type twv with passcode 501670 and sms to 5676712 to process your appln. Passcode is valid for 2 hrs"

                                      Then i realized that vishal sir and ma'am play with my emotion.

                                      Today is 20th september i checked my application status it shows no record.

                                      So i am humbly requesting you to please proceed my application.

                                      Thanks you,
                                      Niraj bhalodiya.
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