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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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D
dandiga
from Vijayawada, Andhra Pradesh
Oct 3, 2018
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Address: 560062

Bank person approached himself and asked me to take credit card without any maintenance charge for an year. So i took the card and thought of purchasing but due to my bad financial status i could not do so. But after a month one person from hdfc called me and said about one assist plan. Credit card itself being idle with me so i said for not interested with the plan.
But the bank after an year stating that one assist has been activated for my credit card and have to pay the levied charges.
It is not a charges for purchasing and also not a charges for non-payment but for the mistake of the bank.
But through the phone conversation of customer care they are stating that they are ready for settlement. Which iam not wiiling to. Mistake from their side and asking for settlement.
Kindly give me a justice.
Or can i initiate legal action against them.
My brother being in media can i get help from him.
This fraudster behaviour of the bank is so annoying.
Aug 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. Request you to share your membership ID details on [protected]@oneassist.in or DM us on Twitter. So that we can assist you in your case.

Regards,

Devendra,

OneAssist, Social Media Team.
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    Duradundi Badkar
    from Pauni, Maharashtra
    Oct 3, 2018
    Resolved
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    Dear sir

    Even though deposited or balance amount of rs. 25, 163/- was present on 5th september 2018 in account, without any reason deducted an amount of rs.649/- on 7th september 2018 as overdue loan. You have done the same many times. Once bank employee called me and the rs.649/- will be credited, but still not credited to my account. Kindly as soon as possible deposit the same.

    Thanking you.
    Best regards.
    Nov 4, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 04, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

    -Manoj
    HDFC Bank Customer Assistance
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      P
      poltughosal
      from Jamshedpur, Jharkhand
      Oct 3, 2018
      Resolved
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      Address: Jharsuguda, Odisha, 768201

      Dear sir,
      My credit card is generating unusual bill and amount are deducted without any information, i have never used my card.
      While opening the account with hdfc they have demonstrated the benefits of having credit card and applied the same. With an insurance attached (Unknowingly) with that and i have made the insurance payment along with fine charged for late payment, then after the have imposed a bill of around 2000. And deducted without any prior information.
      The bills are generated continuously time to time without any use

      This is the case of fraud done by hdfc credit card division itself, requesting you to refund all my false deduction made. And close my card services

      Hence request you to help me out for this type of continuous mantel harassment made by hdfc bank for which i am suffering for unplanned experiences without any known resin. And made my payment reimburse

      Details as following :-

      Name:- poltu ghosal
      Acc no:-[protected]
      Card no:-[protected]
      Nov 3, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 03, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We wish to clarify that as you are aware payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the following link https://goo.gl/45bywU for details of the same.

      -Manoj
      HDFC Bank Customer Assistance
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        R
        Reetu Jadon
        from Cumbum, Tamil Nadu
        Oct 3, 2018
        Resolved
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        Resolved

        transaction failed but amount debited from credit card

        Address: 600040

        Dear sir/mam,
        I have made 2 transactionof rs. 15664.30x/- to jda urban rajasthan through hdfc bank credit card on 26.09.2018. The first transaction amount was deduced at that time, but the transaction was not processed. Then i made another attempt which is successful ly done hoping my previous refund will be reversed. Please do your best for return of my amount.
        My personnel details as follows :
        Name: — kuldeep singh...
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        M Ch S Raju
        from Hyderabad, Telangana
        Oct 3, 2018
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        I am hdfc bank credit card holder.
        The bank has auto debited rs 1399/-
        From my credit card number ending with 9782 without my concern on date 11/09/18. I am not interest about this service and don't want this membership and refund the debited amount of rs 1399/-.
        One assist relationship number :2755284
        Name : china satti raju. M
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Sam Destiny
          from Allahabad, Uttar Pradesh
          Oct 2, 2018
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          Resolved

          Address: Kanpur, Uttar Pradesh

          Amount-24500-/
          Name-sandeep sharma

          Customer id[protected]

          Account no.- [protected] (Hdfc bank, branch - kakadeo, kanpur)

          Contact - [protected]

          Sir,
          Regarding my complain for fraud atm transaction, amount of 24500 rs was refunded but why this amount is now in hold and which time period it will be returned.

          Thanks, regards
          Sandeep sharma
          Nov 5, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 03, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

          -Manoj
          HDFC Bank Customer Assistance
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            R
            rajeshbandaru
            from Hyderabad, Telangana
            Oct 2, 2018
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            Address: Hyderabad, Andhra Pradesh

            Why hdfc not take care regarding one assist frauds.I received a call from one assist says calling from hdfc when i take personal loan.They gave information and deducted Rs 1899 on 06 oct 2017 with out my permission.I called to hdfc but no use.Now one assist sent a message regarding auto deduction for next year.i dont need this plan.

            one assist relation ship number:2875788
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Shadan7122
              from Bazpur, Uttarakhand
              Oct 2, 2018
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              Address: Panchsheel Nagar, Uttar Pradesh, 245101
              Website: Www.consumercomplaints.in

              Dear sir/ ma, am

              My name is shahid ansari from hapur (U. P). I got a zero debt car insurance policy from hdfc life insurance company ltd.

              My concern is, last september i had an accident with my car. Luckily i am safe but car was damaged. Then i went to hyundai showroom (Samudra hyundai) meerut. Where i gave my accidental car and claimed for insurance for damaged work.
              Than they have confirmed for estimated structure with proper form than i filled all the necessary details. Than a surveyor from hdfc company came in the showroom and surveyed carefully the damaged vehicle and gave the clean way for approval. Next day i got the approval message from company's surveyor (Mr sachin tyagi [protected]). And than after 7-8 days at the time of delivery they said to me that you didn't get the approval and they said we are fraud. The surveyor misbehaved us and was using abusive language.

              Now i am feeling that my car insurance company (Hdfc) is not giving a good response and disturbing us. I am so much disappointed.

              Please resolve this issue as soon as possible.

              Claim no is - c[protected]
              Manager claim (Up & uk) - mr nagesh tyagi ([protected])
              Surveyor person - sachin tyagi, meerut ([protected])
              Sr surveyor - mr alok sharma ([protected])

              Above mention person's behavior was very disturbing and disappointed. I have all the calls recording for misbehaved talk.
              Until my issue is resolved, i will not receive my car from the showroom and till that company will be liable to pay all my expense. I will be reminding you time to time. If any serious action is not taken by the company. I will take action at the upper level (Irda).

              So resolve this issue. I am waiting for your response

              Thanks and regards,
              Shahid ansari
              [protected]
              [protected]
              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                V
                velmurugan58
                from Chennai, Tamil Nadu
                Oct 2, 2018
                Resolved
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                Address: Chennai, Tamil Nadu, 600012

                Hi myself velmurugan, after i quit my job in ma previous organization i dont have enough money to pay my credit card bills so now my salary account is converted in to negative amount and am not aware of that please reverse my money back because currently im doing part time job for my family if you take all my money i will not have anything to survey
                Please reverse my money back and again convert it to salary account. Am from low level middle class family and my family completely depend on my salary so please do the needfull thing asap.
                My account num: [protected]
                Ifsc:hdfc0000010
                International debit card number:[protected]
                Branch: besant nagar
                Contact num:[protected]
                Alternative contact number [protected]
                Nov 4, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Oct 03, 2018
                Updated by velmurugan58
                I told my problem for not paying the credit card bill with the respective agent. Without any intimation, you changed my salary account into the negative amount. Hdfc is a big organization. They can bare small amount of 20000, now u stole my salary like pickpockets without a single penny left in my account how will i survive u meathead.

                I told you i will pay all my debts including interest but not today, not tomorrow. One day i will pay.

                Kindly revert the negative amount and my salary. Stop stealing from other accounts without their permission.

                My account num: [protected]
                Ifsc:hdfc0000010
                International debit card number:[protected]
                Branch: besant nagar
                Contact num:[protected]
                Alternative contact number [protected]
                Verified Support
                Oct 03, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                -Manoj
                HDFC Bank Customer Assistance
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                  N
                  Nitin9717
                  from Lucknow, Uttar Pradesh
                  Oct 2, 2018
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                  Address: Lucknow, Uttar Pradesh, 226016

                  Dear Sir
                  My name is hira lal Verma today I am calling customer for credit card smart emi problem related but your customer executive not to give proper answer and cut the phone then i 'll tried 2 nd time customer care but this time your customer executive misbehaving and again cut the phone.
                  Thank you for your this type service I am advice my all friends relatives and office staff please don't choose HDFC service.

                  Hira lal Verma
                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    ssrt
                    from Bengaluru, Karnataka
                    Oct 2, 2018
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                    I was called by someone from hdfc bank and she asked if I have an HDFC bank credit card. I said yes, then she proceeded to say I don't know anything and I'm wasting her time. This was completely out of the blue. I would also like to point out this was not the first time I observed their customer service being unprofessional.

                    I have previously also contacted customer care regarding a chargeback transaction and the customer care representative claimed there is no such thing, clearly not even understanding how credit cards work
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Singh Indresh
                      from Delhi, Delhi
                      Oct 2, 2018
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110030

                      Hello Sir/Madam,
                      Today I have checked my HDFC bank saving account, now the hold balance in saving account is not showing, it's nill now thanks a lot for your support.

                      I request to you kindly provide me NOC for the loan account number 42558480. Because after surrender the car no where my responsibilities is. i have surrendered my car on 31/3/2017 and till date i am waiting for the NOC.

                      as per previous communication by you I did not got any mail about my loan closure and for NOC as well. please note I have already surrendered the car in 31 march 2017 then why my NOC did not provided to me till date. Request to support team please help in this regard and provide the NOC for loan account number 42558480.
                      For any discussion please call

                      Indresh Singh
                      [protected]
                      Nov 4, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 04, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have responded to you through email vide ref id[protected] on October 04, 2018. You are requested to contact our Bank Officer – Mr. Vineet Puri on (0) [protected] in this regard.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        J
                        Jjantu69
                        from Titlagarh, Odisha
                        Oct 2, 2018
                        Resolved
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                        Resolved

                        Address: Nabarangpur, Odisha, 764073

                        I applied for hdfc credit card. All necessary documents submitted. Residential and office verfication were done. I got confirmation call, otp verification, email verification were done. While tracking it is showing in process. Mine application [protected]dd. Kindly let me know how many days it will take for approval. What is next process. I applied on sep 24. Thank you
                        Nov 5, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 05, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet internal criteria of the bank.

                        -Manoj
                        HDFC Bank Customer Assistance
                        Oct 05, 2018
                        Updated by Jjantu69
                        So how can get a credit card ? Can i attached my Salary slip for future process ?
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                          Vetri Chelvan M
                          from Chennai, Tamil Nadu
                          Oct 1, 2018
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 600040
                          Website: Hdfcbank.com

                          Hi

                          I have been deducted amount of 1000 on 1st october 2018. Stating that:

                          Installment pay. Transfer from casa. - [protected].

                          This is not right. Please refund my money back. This is frustrating

                          My account number : [protected]
                          Name : vetrichelvan
                          Branch : parrys corner
                          Email id : [protected]@gmail.com
                          Phone : [protected]

                          Please do the needful.

                          Pls refund money.
                          Thank you.
                          Nov 3, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 03, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are working on your concern vide Ref ID:[protected] and will revert to you in 2 working days.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            vikz9567
                            from Pune, Maharashtra
                            Oct 1, 2018
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 411057

                            I have fallen a prey for hdfc debit card cloning. 5 transactions has been made in mumbai with my hdfc debit card on 29/09/2018 while i was residing at pune. I have suffered a loss of 44500, (4*10000 + 1*4500) i have registered fir and submitted dispute form to the hdfc branch, hinjewadi on 01/10/2018. I could see many citizens has raised concerned against card cloning in which hdfc card cloning is in mamooth count. How such a big organization can be so irresponsible even being acknowledged by many people.

                            I would like to know till when i can expect my problem to resolved? Please advice further steps for me to my money back.
                            Nov 1, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 01, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please share your Account No./Card No. with registered contact info, transaction details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              M
                              Manaswi Desai
                              from Pune, Maharashtra
                              Oct 1, 2018
                              Resolved
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                              Resolved

                              hdfc food card

                              Address: 411028

                              Hi team,

                              I am tcs employee. I have lost my food card and already blocked it through hdfc phone banking. Can you please help me getting new food card and to transfer the balance amount from old card to new card. I have already send request mail to support email id foodcardsupport. [protected]@hdfcbank.com but not getting any response.

                              Lost food card number: [protected]

                              My location: tata consultancy...
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                              ckn.nandhini
                              from Chennai, Tamil Nadu
                              Oct 2, 2018
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                              Hi,

                              I had lost my hdfc food plus card, i am a tcs associate, could you block the card. I am using the food card rom 15/05/2016. I have lost it last week. I tried contacting the toll free number provided but am not directed to appropriate persons to attend my complaint/service request.

                              The food card number is : [protected]

                              Could you please transfer the current balance amount to the new card. I am waiting for your response.

                              Please resolve this matter asap.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Amul Jadhav
                                from Pune, Maharashtra
                                Oct 1, 2018
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                                Address: Anantapur, Andhra Pradesh, 515201
                                Website: One assistance

                                Hi,
                                I am amul kumar and i want to cancel the one assistance security feature to my hdcf account, every year my account gets deducted around 1800 rupees, please cancel the one assistance security feature which is associated with my account ending 6838, and this feature is acivated by me 3 years back and now i don't want it.

                                Regards
                                J amul kumar
                                Account number ending with 6838
                                Mobile number [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
                                I have missing EMO of my two wheeler loan no.48110993. Now, unknown person of HDFC has given ACC no.[protected] OFF Code: HDFC0000006 - Navarangpura Branch GUJARAT. Mention details of account is true or not? Safe or not?

                                DARSHNA TADVI
                                SANTRAMPUR
                                GUJARATI
                                Nilesh Baria's reply, Sep 24, 2018
                                I have missing EMI of my two wheeler loan no.48110993. Now, unknown person of HDFC has given ACC no.00062970000403 OFF Code: HDFC0000006 - Navarangpura Branch GUJARAT. Mention details of account is true or not? Safe or not?
                                In hdfc bank i lost 177 rs of money simply they have charged by mentioning
                                BRN CASH TXN CHGS INCL GST 200918
                                i dont know for what purpose they are looting us.i withdrew money only once in this month from other bank atm but still they have charged.Worst account.i l close this account if they continue anymore.
                                I am already send my pf from. But nobody replay me. Please dear sir/madam as soon as possible sattlement my pf.. Please help me.
                                They call me everyday asking to take personal loans. It’s really annoying, please help me get rid of it.
                                Kindly note that i have an NRI account in HDFC bank and i want to add a beneficiary, However the OTP is never arrived on time. Thus i am unable to add beneficiary. I am currently in Saudi Arabia and my registered contact number is +[protected]

                                Please let me know can you send OTP by Email.

                                BR
                                Syed Omer
                                OTP for HDFC bank IPIN not receiving even though i am trying many times
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                                  sadikameen
                                  from Tadpatri, Andhra Pradesh
                                  Oct 1, 2018
                                  Resolved
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                                  Resolved

                                  Address: 560036

                                  I have applied online for fastag through hdfc fastag program. I made payment of 500 inr. The reference number of the application is hfr076349. I had received email with the reference number. I have also submitted application online tried and trying to reach their customer care and they dont have eta at the moment. Pls help... Its almost completing a month still no response.
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Dear Customer,

                                  Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance

                                  -Bejoy
                                  HDFC Bank Customer Assistance.
                                  sadikameen's [Complaint's author] reply, Oct 4, 2018
                                  I have mailed to [email protected] and [email protected] with the details but no reply...
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                                    Chj123
                                    from Thiruvananthapuram, Kerala
                                    Oct 1, 2018
                                    Resolved
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                                    Resolved

                                    Address: Mahbubnagar, Andhra Pradesh, 509301

                                    Dear sir,
                                    Am jagadeesh
                                    I had applied for a credit card through hdfc bank meanwhile you had send it to me ending 6326
                                    Also through bludart courier the awb no [protected]
                                    It has been delivered to me kindly look at this issue and help me
                                    Present my address
                                    C. Arunamma
                                    Badepally
                                    Ho. No 16-2-141
                                    Near br ambedkar degree college
                                    Jadcherla, mahaboobnagr dist.
                                    Nov 4, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 03, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We regret to assist you further in the absence of the credit card details. We request you to elaborate your concerns in detail and the following details to [protected]@hdfcbank.com. 1. Name as mentioned in the card account, 2. Contact number as updated in the card account 3. Registered e-mail address. 4. First and last four digits of your card number.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Without permission money deducted HDFC credit card as service one assist. I got a message from HDFC Bank about deduction . This is happend second time with me. I want to cancellation with service
                                    Sir,
                                    Kindly take action in your hdfc bank staff..misbehaving bank staff by over phone, voice recorder in my mobile.which type of language.plz take action...

                                    Regards with,
                                    Amiya Kumar Mohapatra
                                    Bhubaneswar, Odisha
                                    I was go to HDFC bank Anand branch for deposit money and they says your money is not credited in your account becuse i have 20 rupiyes notes and they dont have time to count it .
                                    [protected] credit card no.[protected]
                                    bellal ashok kumar's reply, Sep 24, 2018
                                    both or charges
                                    bellal ashok kumar's reply, Sep 24, 2018
                                    hdfc bank is very bad
                                    Dear team
                                    My credit card satalment noc not received. So plz request to you my card noc send me.
                                    Tomar Vishesh Rajput's reply, Sep 27, 2018
                                    Dear team
                                    My name vishesh Tomar, I have some time before a credit card hold. I give total full payment give the bank with satalment. So plz send me my card statement.
                                    Thanks
                                    Vishesh tomar
                                    9468129277
                                    Kindly reinstate my credit card ATM pin
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