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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 9, 2025
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HDFC Bank reviews & complaints page 874

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A
Arif0007
from Bhubaneshwar, Odisha
Sep 27, 2018
Resolved
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Address: Bareilly, Uttar Pradesh, 243122

Hi dear
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3822 without my concern on date:20/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Member relationship no:- 5299215
Nov 4, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and request you to contact One Assist directly in the Toll-free numbers as mentioned below and our Phone Banking Officers will be glad to assist you on cancellation. Alternate No.[protected] or write to [protected]@oneassist.in.

-Manoj
HDFC Bank Customer Assistance
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    S
    Sumit Doi
    from Lucknow, Uttar Pradesh
    Sep 27, 2018
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    Sir i searched for job in quicker where i got a job for data entry in hdfc so i applied. Then i get contact with that advertisment then they demand 1000 rupee for registration fee then they demand for 2500 for documentation then 2850 for call letter. As i pay all amount they blocked me please help me for get my money back.
    There mob no are= [protected], [protected], [protected]
    Account no.=[protected]
    Acnt name =shah majid
    Ifsc code=kkbk0000193
    Sir these are details of them please help me
    HDFC Bank customer support has been notified about the posted complaint.
    Sep 27, 2018
    Updated by Sumit Doi
    Sir i searched for job in quicker where i got a job for data entry in hdfc so i applied then i got a message form quickr that i am shortlisted for job hdfc in Jaipur . Then i get contact with that advertisment then they demand 1000 rupee for registration fee then they demand for 2500 for documentation then 2850 for call letter . As i pay all amount they blocked me please help me for get my money back.
    there mob no are= [protected], [protected], [protected]
    account no.=[protected]
    acnt name =shah majid
    ifsc code=kkbk0000193
    sir these are details of them please help me for refund my money please.
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      S
      sansrig
      from Chennai, Tamil Nadu
      Sep 27, 2018
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      Address: 600039

      Hi,
      I'm sandhiya
      Now i'm received message like, my pol ref no. Hn[protected] is due for renewal on 24-aug-2018 for premium rs. 9867 and will be charged to your hdfc bank credit card in the last 1 day, as one time payment or emi as per hdfc bank guidelines (Interest as applicable).
      I want to cancel my policy, and already i have spoke with customer care executive, they said ok. But again i received this message.
      So. Please cancel my insurance policy and please don't charge any amount, if cahraged please refund my money to my credit card.
      Regards
      Sandhiya g
      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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        G
        GAURAVSRI009
        from Delhi, Delhi
        Sep 27, 2018
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        Hdfc credit card service request number : tw[protected]
        Customer type : resident indian
        Customer name : gaurav srivastava
        Address : flat no. 308, tower 6, paras seasons, sector 168, noida., er. [protected]@gmail.com
        Country : india
        City : noida
        Mobile no. : [protected]
        Email id : er. [protected]@gmail.com
        Product about which complaint / feedback : credit cards
        Other product about which complaint / feedback : an enclosed complaint has been made for more than 2 months. And no one from hdfc is giving the solution. They are not giving our money back, past 2 months keeping with them and no revert for the same. Enclosed details for your kind action on priority. My family is in need and the bank is fooling us. Kindly take an immediate action for the same.
        Is this transaction done by you? : yes
        Your complaint / feedback (S) : need money refund and its not happening, need full money and they are not giving since 2 months hence liable for interest as well.
        Are you hdfc bank's customer? : yes
        Authorized to call/sms : authorized
        Relation with bank : credit card holder
        Account / credit card / loan account no. : 4893xxxxxxx9206
        Branch name : delhi
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Sunil.raikar143
          from Idukki, Kerala
          Sep 27, 2018
          Resolved
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          Resolved

          Address: 581115

          Myself sunil r raikar
          Account number: [protected]
          Contact number: [protected]

          Every time thir ll be not cashier in thir cabin at bank timings and cash closing time ll be exactly at 4pm.
          But why not available right time to start cash counter?

          Every time must wait half an hour to cashier to come his counter.
          So much developed by ranebennur people hdfc branch but only one cashier desk for both deposits and withdrawal. Cashier having much work pressure to maintain both transactions please add one more cashier in branch.

          Really fed up a lot it’s not fair everytime same problem facing in ranebennur branch kindly maintain branch cashier and staffs time to time be in counter.

          Once physically you visit the branch then you ll get know how staffs ll be thire.

          I hope you ll solve problem as possible soon.

          Thank you..🙏🏻
          Sep 29, 2018
          Complaint marked as Resolved 
          Branch manager promised me informing higher authority to add more cashiers @branch. Let’s have to wait n see what ll get action by higher authority
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 28, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We thank you for your feedback and regret the inconvenience caused to you. We have shared your comments with the concerned team for necessary corrective steps to address the issue. Please feel free to speak to our Branch Manager Mr. Veeresh Gowda on [protected] for any further clarification or assistance.

          -Manoj
          HDFC Bank Customer Assistance
          Feb 15, 2019
          Updated by Sunil.raikar143
          They have not taken action on query..
          Also not taking serious customer problem
          Dear Sir/Madam,

          I am getting very harassing due to many marketing calls from Bankers for credit card application and for personal loan also..
          they call me many times in a day..
          below are some numbers...

          [protected],
          [protected]..

          so request you help me out, and tell me the solutions for this..
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            J
            jobyaj
            from Thiruvananthapuram, Kerala
            Sep 27, 2018
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            I am a hdfc bank credit card holder. The bank has auto debited amount from my credit card number ending with 5103 without my consent on date:27/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of as early as possible

            Name : joby a j
            Mobile no. :[protected]
            Credit card number ending :- 5103
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Greetings from OneAssist!

            We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3586323. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

            Regards,

            Devendra,

            OneAssist, Social Media Team.
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              A
              anshulkatyal07
              from Mumbai, Maharashtra
              Sep 27, 2018
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              Address: Rangareddy, Andhra Pradesh, 500072

              On 24th august 2018, i had wrongly made a payment of rs 13, 000 to a wrong credit card number [protected] through bill desk reference number nscb[protected]. Upon recognising the mistake i had called hdfc credit card customer care same day and was guided to send a form with details to credit card team in chennai. Later on 4th september 2018, i received a response to send reference number again and write a letter on the complaint giving a detail which i did and sent the letter with snapshot of transaction detail acknowledment copy. Today when i again called credit card customer care team, they havent given any clarity on resolving the issue and has given no update on when would the transaction will be reversed. The card where i made the payment by error does not belong to me or any of my family member. Every call attended by customer care team is giving different version on the complaint.

              Along with the letter sent to hdfc i had sent the bank statement from where payment was made and that belonged to me only and had debit of 13000 rs debit.

              My correct card number is [protected]
              +3 photos
              HDFC Bank customer support has been notified about the posted complaint.
              Sep 27, 2018
              Updated by anshulkatyal07
              one executive of the CCU team told that complaint will get resolved in 4 days and transaction reversed, another executive is telling that they cant do it
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                H
                Himanshu1989
                from Ludhiana, Punjab
                Sep 27, 2018
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                Address: Amritsar, Punjab, 143001

                Hi sir

                I have purchased a dell laptop on emi was eligible for a cash back of rs. 8000 on the respective credit card. The cashback amount and period of cashback are even mentioned on the bill payment slip of hdfc. 90 days have been completed and till date i havent got any cashback... I request you to please process my cashback as soon as applicable as it is a very bad thing for a reputed company to do all such fraudulent things. Kindly resolve the matter as soon as possible.
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                  J
                  Johnson Iruthayaraj
                  from Chennai, Tamil Nadu
                  Sep 27, 2018
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                  Address: 600006
                  Website: [email protected]

                  Respected Sir/Mam

                  I had applied for a credit card though HDFC bank, meanwhile you had send it to me also through Blue Dart Couriear, the AWB No. for my card is :-[protected] It has not been deliverd to me, Kindly look at this issue and help me out.
                  Thank's...
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                    A
                    Amritesh Pathak
                    from Delhi, Delhi
                    Sep 27, 2018
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110018

                    Respected sir/mam,

                    With due respect i would like to bring your kind attention on the fact that how the collection agencies appointed by hdfc bank are harassing us by calling and threatening our family members and relatives. I am a credit card holder in hdfc bank.in few months i was not able to pay the bills on time because i was jobless but still somehow i manage to pay the bill with the late fee. I explained the same to the agent from the collection agency hired by hdfc that there are some financial issue going on, it is taking time but still i pay my bills.in the meanwhile the collection agencies call my mother and threaten her about the payment. I think hdfc bank collection agencies are completely neglecting the guidelines set by the rbi that they can call the relatives in extreme situations only to locate the debtor and not to disclose anything about the debt and threaten them about the consequences. On moral values even a person should not threaten a lady who is a senior citizen for the debt of his son. Kindly consider it and please talk to the bank so that they can give proper training to there agents to set up the proper guidelines so that they do not breach the guidelines set by the rbi.

                    Thanks
                    Amritesh pathak
                    [protected]
                    Last four digits of card 8995
                    Card type:- hdfc jet privilege
                    Nov 3, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 28, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have reviewed your queries expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                    -Manoj
                    HDFC Bank Customer Assistance
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                      D
                      dhananjay.rode
                      from Panaji, Goa
                      Sep 27, 2018
                      Resolved
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                      Resolved

                      Address: Nagpur, Maharashtra, 440015
                      Website: flipkart.com

                      Hi,
                      I had purchased a apple air laptop from flip-kart with debit card loan emi option. But the order was canceled and still the first emi get deducted around 5400 appx. From my account.
                      I had contact with flipkart customer care the told me that this situation can only handled by through the hdfc bank.
                      I have also contact in hdfc bank and bank but they also not able to resolve my issue.

                      Please let me know what should i have to do.
                      I experienced the hdfc customer care service is too too bad.

                      Thanks
                      Nov 1, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 27, 2018
                      HDFC Bank Customer Care's response
                      Hi Dhananjay,

                      We can help with that. Please write to [protected]@hdfcbank.com with your Account No., transaction details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
                      Plz provied renewal card
                      wagh0888's reply, Sep 22, 2018
                      My hdfc credit card expire 10/2018 plz send renewal new card
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                        R
                        Reqjustice
                        from Chennai, Tamil Nadu
                        Sep 27, 2018
                        Resolved
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                        Resolved

                        I took credit card from hdfc 3 years back. Whatever I used from it paid next month at least minimum due. In between I got into an accident and dues increased to a level I can't pay at once or thrice. June 2018 I quit my job and asked for a settlement their manager who know nothing about professionalism argued me and told me to pay minimum due and they will arrange a settlement next week or emi offers.I never got a settlement. Then I stopped paying after 3 months they called and similar stories they told me. I told them clearly no minimum dues I am gonna pay. Give me full settlement. If a person don't have a job how they r gonna pay. And the way their managers talk is like I am someone took their cash and run away. I took all their calls till now.
                        Oct 29, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 27, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
                        Hi, 885 Rs has been debited from my savings account without my information against DCD. Do kindly cancel this transaction and credit to my savings account.
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                          A
                          Awadhesh_Saxena
                          from Ghaziabad, Uttar Pradesh
                          Sep 27, 2018
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                          Sir My name is Awadhesh Saxena and I have a Credit card from HDFC Bank.
                          last 8 months i don't have job right now, so that i have plan settlement my credit card, last 2 months the hdfc peoples contact with, i am told to him, pl give the settlement, but the people is not interest to settlement my credit card, they peoples always to confuse me and they are spoke to me, settle this month afterwards they are not contact with me and i called some numbers they are not picking my call. So please to understand my issues and close my card with lowest settlement amount.
                          Oct 29, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 27, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your complete concern, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Anay
                          HDFC Bank Customer Assistance
                          Oct 05, 2018
                          Updated by Awadhesh_Saxena
                          Dear Anay, HDFC Bank Customer Assistance, Please call on my mobile.Than I will tell you the details required by you. I can't share the card details on any email id without knowing your Identity. Please call me on [protected].

                          Thanks
                          Awadhesh Saxena
                          Dear Anay, HDFC Bank Customer Assistance, Please call on my mobile.Than I will tell you the details required by you. I can't share the card details on any email id without knowing your Identity. Please call me on [protected].

                          Thanks
                          Awadhesh Saxena
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                            S
                            Signature.sudipta
                            from Pune, Maharashtra
                            Sep 27, 2018
                            Resolved
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                            Resolved

                            Address: Thane, Maharashtra, 400615

                            Dear sir,
                            Myself Sudipta Maity, holding Hdfc bank credit card since last 6 years. There is an outstanding of amount 1.75K.

                            Due to some personal problems I may not be able to continue the same and requesting HDFC guys to come for a settlement so that I can come out of that.

                            Contact no: 9’8, 2.2, 7’2.6, 0

                            Please help to close the issue.

                            Regards
                            Sudipta Maity
                            Oct 30, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 29, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,


                            We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/41467902 for any queries in this regard.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              K
                              karan316
                              from Chandigarh, Chandigarh
                              Sep 27, 2018
                              Resolved
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                              Resolved

                              Hdfc is playing me around since last couple of months. they keep on saying that email us and we would respond to you and solve the query within 5-7 working days but every time you respond to their email they would again take 5-7 days just to respond. during one of the last email, they wrote in the email that someone contacted me, but truth was no one contacted me as specified in the email, it was all lie. i told this to their dept as well and again got promised senior would call you back. i am really not happy with the service.

                              this was in regards to a refund.

                              HBL num[protected]
                              complaint number MOHC[protected].

                              would expect speedy response
                              Nov 1, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 27, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are checking your query with concerned Merchant/Vendor. As there is an external dependency, it will take around 3-4 working days to resolve the same. We will revert to you accordingly. We shall try our best to expedite for priority closure of the query.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Sep 30, 2018
                              Updated by karan316
                              i am getting same response for last 2 months.. i hope 2 months is bigger than 3-4 working days.

                              after putting so many requests as well, i am still getting fake promises. i asked for a simple letter as well, which i haven't got any update, just email we would respond in few days.
                              common, get it resolved
                              Oct 08, 2018
                              Updated by karan316
                              i am still getting promised something. someone said to me to give them 48 hrs. it is more than week now, nothing has happened.
                              Oct 10, 2018
                              Updated by karan316
                              This is an update regarding this complaint. Your service is absolutely ridiculous. Different people are giving me different info . No respect to customers at all .

                              How many times do I have to go and sign . Why you just copy paste same emails again and again .

                              I need your someone higher authority email or phone . I’m really not happy .

                              Thanks
                              Karan
                              Dec 04, 2018
                              Updated by karan316
                              i am still awiaiting a response. what are consumer complaints people are doing about this? i thought this would portal to help customers.
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                                K
                                King Of America King Of Universe
                                from Bhubaneshwar, Odisha
                                Sep 27, 2018
                                Resolved
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                                Resolved

                                Address: Kendujhar, Odisha, 758035
                                Website: Hdfc bank

                                Respect Sir /Madam
                                I beg to state that Prasad Das and sanjukta patra staff of hdfc bank barbil post barbil dist keonjhar odisha have forced into me a saving Bank account no [protected].Prasad das signed as my introducer in the bank account form now Prasad das is forcing me to make Cash deposit of 30000 in the said account and also threatening to assault me physically if I don't deposit thirty thousand Cash. They came to my residence threatened and abused my family kindly take appropriate action at ur level in the matter to save me from unnecessary harassment and obliged .
                                Yours faithfully Harish Prasad
                                Oct 30, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 27, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  S
                                  Somesh Sahoo
                                  from Mysore, Karnataka
                                  Sep 26, 2018
                                  Resolved
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                                  Resolved

                                  Address: Mysore, Karnataka, 570017

                                  I applied for credit card and i was assured that i will be getting on certain date while the verification agent came my office to verify but then my application was rejected and i was not informed also. I checked at the website and got to know that it has been rejected when i called the agent. She said that as there was no 1 at my home so it showed negative. I m working at new place mysore and my home town is bhubaneswar so aviously when i was at office there won't be any1 at home. And more over i didn't got any call as i got one when the agent came to my office. I said them the issue but no action has been taken place. After giving my valuable documents and getting assurity this is what we get
                                  Nov 5, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 01, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  To enable us to process your application for the credit card we request you to send completed Residence address declaration form along with residence address proof. You can download the form from the below link. https://goo.gl/HroyWz Kindly send the documents to our mailing address mentioned below: HDFC Bank cards Division PO BOX #8654 Thiruvanmiyur P.O. Chennai 600 041.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Rupal Bajpai
                                    from Mughal Sarai, Uttar Pradesh
                                    Sep 26, 2018
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                                    Address: Gurgaon, Haryana, 122003
                                    Website: et mONEY

                                    I have received the following request for processing on my account. Please stop it. i HAVE NOT GIVEN ANY SUCH REQUEST.

                                    Reference No. HDFC[protected] ISSUES TO etmoney WITH VALUE rS 100000.00 AND FREQUENCY ADHO IS RECEIVED TODAY FOR PROCESSING .
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                                      B
                                      BHARGAV KORAT
                                      from Rajkot, Gujarat
                                      Sep 26, 2018
                                      Resolved
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                                      Resolved

                                      Address: Ahmedabad, Gujarat, 382481

                                      I was an account holder of hdfc prahladnagar branch Ahmedabad. Hdfc bank has wrongly deducted amount from my account. On complaining to the executive named Denis about the same he responded that the amount will be refunded in 30 days.its been 3 months my money is not refunded. Now the executive is not responding to my call. Then I complained to customer care when the raised a complain and informed me that I will get call from branch in 24 hrs. It's been month I have not heard from branch. When I again complained I heard the same response. Pathetic service from hdfc branch. I have closed my account with hdfc Brach with a loss of 1600 Rs. My complain no - AHDC[protected]
                                      Nov 2, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 29, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We note that our Branch Official has already contacted you to address your queries and concerns. Please feel free to speak to your Branch Manager Mr. Nisarg Bhagat on[protected] or email at Nisarg.[protected]@hdfcbank.com for any further clarification or assistance.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        A
                                        Amby2
                                        from Mumbai, Maharashtra
                                        Sep 26, 2018
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra, 400069

                                        Hdfc guys has been harassing me by making repetitious phone calls that are intended to annoy me, even though i have requested an extension for the payment of the due amount.
                                        I have been facing this issue for 10 days, i tried requesting them, that payment will be done by next month but, they wouldn't listen.
                                        I humbly request them to please allow me to make the payment in the coming month. But they wouldn't listen.

                                        They are making more 20 calls in a day to make me say that i can't do it right now...

                                        And after multiple requests, today i receive a message from hdfc that, they are sending some executive to collect the payment at my office address.
                                        The number was +919833*5*7
                                        Also, the connecting number they ask me to call is[protected]

                                        It is making me hate being a customer of hdfc
                                        Nov 5, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 29, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have reviewed your queries expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                        -Anay
                                        HDFC Bank Customer Assistance
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