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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
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HDFC Bank reviews & complaints page 874

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R
Rajesh Chalavadi
from Hosur, Tamil Nadu
Oct 3, 2018
Resolved
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Address: 600097

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 5518 without my concern on date:24/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Name :- puttigampala nagendra babu
Mobile no. :- [protected]
Credit card number ending :- 5518
Aug 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Rajesh,

We regret the inconvenience caused. Request you to share your membership ID details on [protected]@oneassist.in or DM us on Twitter. So that we can assist you in your case.

Regards,

Devendra,

OneAssist, Social Media Team.
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    H
    Hiranmay95
    from Bengaluru, Karnataka
    Oct 3, 2018
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    Hi.
    My name is hiranmay kanungo. On 1st october 2018, i had 13000 in my account. I paid my credit card bill of 5150. After that my available balance was shown as 2900 and ledger balance was 8000. Is that amount which is showing in ledger balance be withdrawn? How do i recover the extra 5150 which is not there in available balance. Its been 2 days.
    My contact number - [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      D
      dandiga
      from Vijayawada, Andhra Pradesh
      Oct 3, 2018
      Resolved
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      Resolved

      Address: 560062

      Bank person approached himself and asked me to take credit card without any maintenance charge for an year. So i took the card and thought of purchasing but due to my bad financial status i could not do so. But after a month one person from hdfc called me and said about one assist plan. Credit card itself being idle with me so i said for not interested with the plan.
      But the bank after an year stating that one assist has been activated for my credit card and have to pay the levied charges.
      It is not a charges for purchasing and also not a charges for non-payment but for the mistake of the bank.
      But through the phone conversation of customer care they are stating that they are ready for settlement. Which iam not wiiling to. Mistake from their side and asking for settlement.
      Kindly give me a justice.
      Or can i initiate legal action against them.
      My brother being in media can i get help from him.
      This fraudster behaviour of the bank is so annoying.
      Aug 9, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. Request you to share your membership ID details on [protected]@oneassist.in or DM us on Twitter. So that we can assist you in your case.

      Regards,

      Devendra,

      OneAssist, Social Media Team.
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        D
        Duradundi Badkar
        from Pauni, Maharashtra
        Oct 3, 2018
        Resolved
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        Resolved

        Dear sir

        Even though deposited or balance amount of rs. 25, 163/- was present on 5th september 2018 in account, without any reason deducted an amount of rs.649/- on 7th september 2018 as overdue loan. You have done the same many times. Once bank employee called me and the rs.649/- will be credited, but still not credited to my account. Kindly as soon as possible deposit the same.

        Thanking you.
        Best regards.
        Nov 4, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 04, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

        -Manoj
        HDFC Bank Customer Assistance
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          P
          poltughosal
          from Jamshedpur, Jharkhand
          Oct 3, 2018
          Resolved
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          Resolved

          Address: Jharsuguda, Odisha, 768201

          Dear sir,
          My credit card is generating unusual bill and amount are deducted without any information, i have never used my card.
          While opening the account with hdfc they have demonstrated the benefits of having credit card and applied the same. With an insurance attached (Unknowingly) with that and i have made the insurance payment along with fine charged for late payment, then after the have imposed a bill of around 2000. And deducted without any prior information.
          The bills are generated continuously time to time without any use

          This is the case of fraud done by hdfc credit card division itself, requesting you to refund all my false deduction made. And close my card services

          Hence request you to help me out for this type of continuous mantel harassment made by hdfc bank for which i am suffering for unplanned experiences without any known resin. And made my payment reimburse

          Details as following :-

          Name:- poltu ghosal
          Acc no:-[protected]
          Card no:-[protected]
          Nov 3, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 03, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We wish to clarify that as you are aware payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the following link https://goo.gl/45bywU for details of the same.

          -Manoj
          HDFC Bank Customer Assistance
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            R
            Reetu Jadon
            from Cumbum, Tamil Nadu
            Oct 3, 2018
            Resolved
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            Resolved

            transaction failed but amount debited from credit card

            Address: 600040

            Dear sir/mam,
            I have made 2 transactionof rs. 15664.30x/- to jda urban rajasthan through hdfc bank credit card on 26.09.2018. The first transaction amount was deduced at that time, but the transaction was not processed. Then i made another attempt which is successful ly done hoping my previous refund will be reversed. Please do your best for return of my amount.
            My personnel details as follows :
            Name: — kuldeep...
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            M
            M Ch S Raju
            from Hyderabad, Telangana
            Oct 3, 2018
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            I am hdfc bank credit card holder.
            The bank has auto debited rs 1399/-
            From my credit card number ending with 9782 without my concern on date 11/09/18. I am not interest about this service and don't want this membership and refund the debited amount of rs 1399/-.
            One assist relationship number :2755284
            Name : china satti raju. M
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Sam Destiny
              from Allahabad, Uttar Pradesh
              Oct 2, 2018
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              Resolved

              Address: Kanpur, Uttar Pradesh

              Amount-24500-/
              Name-sandeep sharma

              Customer id[protected]

              Account no.- [protected] (Hdfc bank, branch - kakadeo, kanpur)

              Contact - [protected]

              Sir,
              Regarding my complain for fraud atm transaction, amount of 24500 rs was refunded but why this amount is now in hold and which time period it will be returned.

              Thanks, regards
              Sandeep sharma
              Nov 5, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 03, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

              -Manoj
              HDFC Bank Customer Assistance
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                R
                rajeshbandaru
                from Hyderabad, Telangana
                Oct 2, 2018
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                Address: Hyderabad, Andhra Pradesh

                Why hdfc not take care regarding one assist frauds.I received a call from one assist says calling from hdfc when i take personal loan.They gave information and deducted Rs 1899 on 06 oct 2017 with out my permission.I called to hdfc but no use.Now one assist sent a message regarding auto deduction for next year.i dont need this plan.

                one assist relation ship number:2875788
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Shadan7122
                  from Bazpur, Uttarakhand
                  Oct 2, 2018
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                  Address: Panchsheel Nagar, Uttar Pradesh, 245101
                  Website: Www.consumercomplaints.in

                  Dear sir/ ma, am

                  My name is shahid ansari from hapur (U. P). I got a zero debt car insurance policy from hdfc life insurance company ltd.

                  My concern is, last september i had an accident with my car. Luckily i am safe but car was damaged. Then i went to hyundai showroom (Samudra hyundai) meerut. Where i gave my accidental car and claimed for insurance for damaged work.
                  Than they have confirmed for estimated structure with proper form than i filled all the necessary details. Than a surveyor from hdfc company came in the showroom and surveyed carefully the damaged vehicle and gave the clean way for approval. Next day i got the approval message from company's surveyor (Mr sachin tyagi [protected]). And than after 7-8 days at the time of delivery they said to me that you didn't get the approval and they said we are fraud. The surveyor misbehaved us and was using abusive language.

                  Now i am feeling that my car insurance company (Hdfc) is not giving a good response and disturbing us. I am so much disappointed.

                  Please resolve this issue as soon as possible.

                  Claim no is - c[protected]
                  Manager claim (Up & uk) - mr nagesh tyagi ([protected])
                  Surveyor person - sachin tyagi, meerut ([protected])
                  Sr surveyor - mr alok sharma ([protected])

                  Above mention person's behavior was very disturbing and disappointed. I have all the calls recording for misbehaved talk.
                  Until my issue is resolved, i will not receive my car from the showroom and till that company will be liable to pay all my expense. I will be reminding you time to time. If any serious action is not taken by the company. I will take action at the upper level (Irda).

                  So resolve this issue. I am waiting for your response

                  Thanks and regards,
                  Shahid ansari
                  [protected]
                  [protected]
                  HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                    V
                    velmurugan58
                    from Chennai, Tamil Nadu
                    Oct 2, 2018
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 600012

                    Hi myself velmurugan, after i quit my job in ma previous organization i dont have enough money to pay my credit card bills so now my salary account is converted in to negative amount and am not aware of that please reverse my money back because currently im doing part time job for my family if you take all my money i will not have anything to survey
                    Please reverse my money back and again convert it to salary account. Am from low level middle class family and my family completely depend on my salary so please do the needfull thing asap.
                    My account num: [protected]
                    Ifsc:hdfc0000010
                    International debit card number:[protected]
                    Branch: besant nagar
                    Contact num:[protected]
                    Alternative contact number [protected]
                    Nov 4, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Oct 03, 2018
                    Updated by velmurugan58
                    I told my problem for not paying the credit card bill with the respective agent. Without any intimation, you changed my salary account into the negative amount. Hdfc is a big organization. They can bare small amount of 20000, now u stole my salary like pickpockets without a single penny left in my account how will i survive u meathead.

                    I told you i will pay all my debts including interest but not today, not tomorrow. One day i will pay.

                    Kindly revert the negative amount and my salary. Stop stealing from other accounts without their permission.

                    My account num: [protected]
                    Ifsc:hdfc0000010
                    International debit card number:[protected]
                    Branch: besant nagar
                    Contact num:[protected]
                    Alternative contact number [protected]
                    Verified Support
                    Oct 03, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      N
                      Nitin9717
                      from Lucknow, Uttar Pradesh
                      Oct 2, 2018
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                      Address: Lucknow, Uttar Pradesh, 226016

                      Dear Sir
                      My name is hira lal Verma today I am calling customer for credit card smart emi problem related but your customer executive not to give proper answer and cut the phone then i 'll tried 2 nd time customer care but this time your customer executive misbehaving and again cut the phone.
                      Thank you for your this type service I am advice my all friends relatives and office staff please don't choose HDFC service.

                      Hira lal Verma
                      [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        ssrt
                        from Bengaluru, Karnataka
                        Oct 2, 2018
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                        I was called by someone from hdfc bank and she asked if I have an HDFC bank credit card. I said yes, then she proceeded to say I don't know anything and I'm wasting her time. This was completely out of the blue. I would also like to point out this was not the first time I observed their customer service being unprofessional.

                        I have previously also contacted customer care regarding a chargeback transaction and the customer care representative claimed there is no such thing, clearly not even understanding how credit cards work
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Singh Indresh
                          from Delhi, Delhi
                          Oct 2, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110030

                          Hello Sir/Madam,
                          Today I have checked my HDFC bank saving account, now the hold balance in saving account is not showing, it's nill now thanks a lot for your support.

                          I request to you kindly provide me NOC for the loan account number 42558480. Because after surrender the car no where my responsibilities is. i have surrendered my car on 31/3/2017 and till date i am waiting for the NOC.

                          as per previous communication by you I did not got any mail about my loan closure and for NOC as well. please note I have already surrendered the car in 31 march 2017 then why my NOC did not provided to me till date. Request to support team please help in this regard and provide the NOC for loan account number 42558480.
                          For any discussion please call

                          Indresh Singh
                          [protected]
                          Nov 4, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 04, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have responded to you through email vide ref id[protected] on October 04, 2018. You are requested to contact our Bank Officer – Mr. Vineet Puri on (0) [protected] in this regard.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            J
                            Jjantu69
                            from Titlagarh, Odisha
                            Oct 2, 2018
                            Resolved
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                            Resolved

                            Address: Nabarangpur, Odisha, 764073

                            I applied for hdfc credit card. All necessary documents submitted. Residential and office verfication were done. I got confirmation call, otp verification, email verification were done. While tracking it is showing in process. Mine application [protected]dd. Kindly let me know how many days it will take for approval. What is next process. I applied on sep 24. Thank you
                            Nov 5, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 05, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet internal criteria of the bank.

                            -Manoj
                            HDFC Bank Customer Assistance
                            Oct 05, 2018
                            Updated by Jjantu69
                            So how can get a credit card ? Can i attached my Salary slip for future process ?
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                              V
                              Vetri Chelvan M
                              from Chennai, Tamil Nadu
                              Oct 1, 2018
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 600040
                              Website: Hdfcbank.com

                              Hi

                              I have been deducted amount of 1000 on 1st october 2018. Stating that:

                              Installment pay. Transfer from casa. - [protected].

                              This is not right. Please refund my money back. This is frustrating

                              My account number : [protected]
                              Name : vetrichelvan
                              Branch : parrys corner
                              Email id : [protected]@gmail.com
                              Phone : [protected]

                              Please do the needful.

                              Pls refund money.
                              Thank you.
                              Nov 3, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 03, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are working on your concern vide Ref ID:[protected] and will revert to you in 2 working days.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                V
                                vikz9567
                                from Pune, Maharashtra
                                Oct 1, 2018
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 411057

                                I have fallen a prey for hdfc debit card cloning. 5 transactions has been made in mumbai with my hdfc debit card on 29/09/2018 while i was residing at pune. I have suffered a loss of 44500, (4*10000 + 1*4500) i have registered fir and submitted dispute form to the hdfc branch, hinjewadi on 01/10/2018. I could see many citizens has raised concerned against card cloning in which hdfc card cloning is in mamooth count. How such a big organization can be so irresponsible even being acknowledged by many people.

                                I would like to know till when i can expect my problem to resolved? Please advice further steps for me to my money back.
                                Nov 1, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 01, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please share your Account No./Card No. with registered contact info, transaction details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  M
                                  Manaswi Desai
                                  from Pune, Maharashtra
                                  Oct 1, 2018
                                  Resolved
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                                  Resolved

                                  hdfc food card

                                  Address: 411028

                                  Hi team,

                                  I am tcs employee. I have lost my food card and already blocked it through hdfc phone banking. Can you please help me getting new food card and to transfer the balance amount from old card to new card. I have already send request mail to support email id foodcardsupport. [protected]@hdfcbank.com but not getting any response.

                                  Lost food card number: [protected]

                                  My location: tata consultancy...
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                                  ckn.nandhini
                                  from Chennai, Tamil Nadu
                                  Oct 2, 2018
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                                  Hi,

                                  I had lost my hdfc food plus card, i am a tcs associate, could you block the card. I am using the food card rom 15/05/2016. I have lost it last week. I tried contacting the toll free number provided but am not directed to appropriate persons to attend my complaint/service request.

                                  The food card number is : [protected]

                                  Could you please transfer the current balance amount to the new card. I am waiting for your response.

                                  Please resolve this matter asap.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    A
                                    Amul Jadhav
                                    from Pune, Maharashtra
                                    Oct 1, 2018
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                                    Address: Anantapur, Andhra Pradesh, 515201
                                    Website: One assistance

                                    Hi,
                                    I am amul kumar and i want to cancel the one assistance security feature to my hdcf account, every year my account gets deducted around 1800 rupees, please cancel the one assistance security feature which is associated with my account ending 6838, and this feature is acivated by me 3 years back and now i don't want it.

                                    Regards
                                    J amul kumar
                                    Account number ending with 6838
                                    Mobile number [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    I have missing EMO of my two wheeler loan no.48110993. Now, unknown person of HDFC has given ACC no.[protected] OFF Code: HDFC0000006 - Navarangpura Branch GUJARAT. Mention details of account is true or not? Safe or not?

                                    DARSHNA TADVI
                                    SANTRAMPUR
                                    GUJARATI
                                    Nilesh Baria's reply, Sep 24, 2018
                                    I have missing EMI of my two wheeler loan no.48110993. Now, unknown person of HDFC has given ACC no.00062970000403 OFF Code: HDFC0000006 - Navarangpura Branch GUJARAT. Mention details of account is true or not? Safe or not?
                                    In hdfc bank i lost 177 rs of money simply they have charged by mentioning
                                    BRN CASH TXN CHGS INCL GST 200918
                                    i dont know for what purpose they are looting us.i withdrew money only once in this month from other bank atm but still they have charged.Worst account.i l close this account if they continue anymore.
                                    I am already send my pf from. But nobody replay me. Please dear sir/madam as soon as possible sattlement my pf.. Please help me.
                                    They call me everyday asking to take personal loans. It’s really annoying, please help me get rid of it.
                                    Kindly note that i have an NRI account in HDFC bank and i want to add a beneficiary, However the OTP is never arrived on time. Thus i am unable to add beneficiary. I am currently in Saudi Arabia and my registered contact number is +[protected]

                                    Please let me know can you send OTP by Email.

                                    BR
                                    Syed Omer
                                    OTP for HDFC bank IPIN not receiving even though i am trying many times
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