Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 4, 2024
Complaints 32728
Resolved
18405
Unresolved
14323
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2792
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 870

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Balu_al
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card

I m very unsatisfied customer of hdfc, as they levy charges on customers for their system issues. I didn’t get the billing details on my cell phone, however when i called them, they say that it’s my problem that i have not paid on time and that they charge late payment charges. And later calling their call center again, they said they have taken request for reversal, but i realized that it’s only for financial charges. But the late...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sapna Girimallanavar
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

health insurance claim rejected with incorrect reason

Claim id : 3990538

The above health insurance reimbursement claim was rejected with reason that policy holder's hypertension was not disclosed at the time of taking the policy. However this is not true. Not only was it disclosed but its only mentioned in the exclusion clause of the policy.

Also the reimbursement claim is not for hypertension or anything related to it.

So no grounds for the insurer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
A.it
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

closure of card

I have blocked my card on 1 aug 2018 still getting statement to pay renewable fees, i have sent closure form by post.my card number is[protected].so please close it as i have already blocked and no transaction is pending except renewable fee, i will not pay renewable fee as i dont want to continue with it. Number of times i made complaint on hdfc but they are only giving repetetive answers....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ank ch
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card hdfc harassment

Address:Chennai, Tamil Nadu, 600003

My hdfc credit card number is [protected].
I have been using this card for over 5 years. I have not been getting my hard copy statements from them despite multiple requests, due to which we had avoided using our hdfc card.in the month of march 2018, we had spent rs 1340 on the card, and we received a statement in june 2018 amounting to rs 3597. How do we make the payment without receiving an invoice? When questioned about this,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vivek ranjan10
from Agra, Uttar Pradesh
Report
Copy

personal loan settlement

Dear sir i have a personal loan with hdfc bank which is seteled in 2017 in 4 installment. And i paid all the installment on time. Now again i am getting calls for payment. When i call hdfc bank and told them that i already setteled the loan in 2017 they refused and they told me that they recived only 3 installment and so my settelment letter is void. I paid all the emi online so i have all the prove of payment but they not ready to accept....
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kamalsidhu919
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund netsafe virtual card

I am writing this email to inform you that i have not disputed any transaction for below mentioned card details. This is purely your agent assumption and he just block my card and dispute the amount as he not understand what i am asking him and he himself not equipped with right piece of information. I just create the netsafe virtual card and asked him how will i get money back from virtual card into my credit card. He not even know what...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kamalsidhu9191
from Mohali, Punjab
Report
Copy

refund netsafe virtual card

I am writing this email to inform you that i have not disputed any transaction for below mentioned card details. This is purely your agent assumption and he just block my card and dispute the amount as he not understand what i am asking him and he himself not equipped with right piece of information. I just create the netsafe virtual card and asked him how will i get money back from virtual card into my credit card. He not even know what...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit for credit card membership fee.

Address:Mumbai City, Maharashtra, 400002

Dear sir/madam,

I am holding hdfc bisiness regalia credit card [protected], on 14th sept'2018 bank had debited rs.2500 for renewal membership fee, at the time of issuing card our bank rm had inform us there will be no charges for cards.

Kindly refund the amount in our account.
Expecting the issue to resolve on urgent basis.

Regards,

Abhishek jain

[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manohar Narayan
from Hyderabad, Telangana
Aug 18, 2021
This thread was updated on Aug 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

demat account no. dp id in301549/client id 55595723

Address:500026

This dmat account does not belong to me but all my personal details such as my mail address, residential address, phone number, even nominee details linked to this account. My email box is being flooded with all the information of the listed share holdings in this account which i never bought. I am also receiving demat holding statements from from csdl and share holding companies. Obviously, this dmat account and bank details belong to somebody....
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
S
sewasadan
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not received.

Address:Agra, Uttar Pradesh, 282005

While booking flight tickets through goibibo using upi - hdfc bank, a sum of rs. 51048/- was deducted from my hdfc bank account (A/c no. [protected]) on 19.09.2018. More than 48 hrs has gone and i have not received back my money.

The payu txn id is[protected]
And bank reference no. Is[protected].

Hdfc txn id is - kisx64ukbn42706w/payugoibibo

No action has take by the bank to rectify...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak Namdeo
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want to discontinue hdfc credit card

Address:Pune, Maharashtra, 411061

Hi team,

I tried to call to customer care support to close my credit card but i am not able to connect with customer care.

I am not using hdfc credit card last 2 years back. And also, will not using in future onward. So i want to discontinue my credit card service.

Please find my card details as below.
Card # : xxxx-xxxx-xxxx-2386
Name: deepak namdeo...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Angita Biswas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

admission problem

I am a insurance holder nd yesterday i. E 21st sept i was in remedy hospital located kolkata west bengal which one is listed hospital as per ergo list.. But at that moment they denied to take my admission under ergo mediclaim.. Then what is the meaning of this insurance?? Kindly let me know.. If anything happened to me is the company take responsibility??...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aishwarya Nanda
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit card payment failed

Address:Bangalore, Karnataka, 560066

Hi,
I had swiped my debit card for payment at domino's : pheonix market bangalore.
The amount deducted from my account was ₹404
But it wasn't credited to the domino's account, for which i had to pay by cash.
Can you please let me know when my amount will be returned.

My phone number is [protected]
My account number is [protected]

Kindly let me know....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinod Soundararajan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nri online services

Address:Coimbatore, Tamil Nadu, 641010

I opened NRE account in HDFC Bank through online. My account ([protected]) was opened in No Debit status and told to me that it will be removed once the 1st amount is remitted. I work in the Philippines and I wire transferred 800$ through a Philippine bank(Rizal Commercial Banking Corporation) on 12-Sep-2018. They said my account will be activated and the amount will be credited to my account within 5 to 6 Working days. But until now neither...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meet1985
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

termination without intimation after 1 year of service

Address:Kolkata, West Bengal, 700047
Website:www.hdfcbank.com

Dear sir/madam
I have been intervied in hdfc bank, kolkata on 23rd july 2017, received my offer letter on 5th august 2017, and joined the company on 16th auguat 2017, since than i was associated with the bank, have completed all joining formalities and was going good, on 16th feb 2018, i received my confirmation letter on completion of my probation period of 6 months, things were going well untill on 7th july i. E 11 months post joining...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kumar Gorripotu
from Bengaluru, Karnataka
Report
Copy

credit card status

Address:Bangalore, Karnataka, 560066

I applied for credit card a month ago...my address verification also done...but status is showing still IN PROGRESS...how many days it'll take to reach me...how many days you hdfc people want to take to issue my card...please resolve this issue ASAP...I'm continuously following up for the card wit customer care people they are telling its under progress till now I did not received any positive response kindly help me in this regard.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nidhi Satyendra
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tanishq 5% cashback offer on hdfc card

Address:Bulandshahr, Uttar Pradesh, 431003

I purchased jewellery from tanishq worth rs. 55000 through my hdfc credit card on 8th august 2018. As per running offer i was supposed to get 5% cashback if paid through hdfc credit/debit card. 2 months already passed but till date no cashback received nor any communication is there stating the timeline for cashback.

Please look into this & revert....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
P
Pavithra chowdary
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my account block

I already complained to the customer care but no response
What is the problem with my account
I need response regarding this issue
I even mailed to their mail I'd
No transactions are being done
If you can resolve this issue as soon as possible I will be greatful to use my account again as usual if you can't resolve why do you maintain banks and account s...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MANORANJAN GUPTA
from Bengaluru, Karnataka
Report
Copy

one assist cancellation and refund

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 1380 without my concern on date:11/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

Name :-Manoranjan Lal Gupta
Mobile No. :- [protected]
Credit Card Number Ending :- 1380...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anand 19Roy
from Madhubani, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mis sell of policy by agent

Address:Ranchi, Jharkhand, 834008

— forwarded message —
From: roy_anandkumar
To: "[protected]@hdfclife.com"
Sent: tuesday, september 11, 2018, 7:04:22 pm gmt+5:30
Subject: fw: fwd: re:'hdfcsl=[protected]' policy no. 16194523

As stereo type reply received from your service deputy, the case is being forwarded, as advised, for kind consideration pl.

Rgds

Sent from my samsung galaxy smartphone.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy