HDFC Bank Complaints & Reviews

Hi sir/madam,

I have booked an air ticket through hdfc credit card and later after 4 months i have cancelled the ticket. And also i have paid the total due amount in my credit card, so after cancellation airline company has informed that the refund of cancelled amount will be done in ‘same mode i made your purchase’ (Credit card), kindly advise me how can i get the refunded amount transferred to my hdfc savings account.

Regards,
Noble

I want to say that i have submitted fee 07/10/2018 for uptet-2018 for registration number -[[protected]] of anirudh kumar dob is 11/08/1990 and fee is deducted from my account and now i am unable to final print so please check and resolve this issue as soon as possible and i have tried many times to contact you as given numbers on helpline number on uptet2018 and both numbers of sh. Kamlesh basera and gaurav agrahari are switched off so please inform me.

My salary account gets converted in saving account without information and minimum balance not maintained in account due to this from 1 year on every month charges applied. No information sheared with me regarding account type conversion and charges applied. On that account i have never done any single transaction than how they charged. If i am not using that account than they need to close my account but still that are not closing my account. I request you to clear my all charges and let me use that account.

I got call from delhi and they said me that they will provide loan against policy of HDFC Life. I was not agreed then they said that loan will be sanctioned within 22 days and if not you can cancke policy on 23rd day. I agreed and when I took policy I confirmed from HDFC that can I cancle my policy within 30 days. They said Yes. But when I didn't got loan and requested to cancle my policy on day 23rd they refused that I cann't cancle policy after 15 days. There are lot of people who got scammed by these Insurance company agents and insurance companies are not taking any action against them. I have taken details from few people who are victim like me in last few years and I am planning to submit complain in Consumer Court, IRDAI and PMO. As I have been already compalined with HDFC Life but they are not ready to help and not even taking any action against theae fraud companies. HDFC Life is paying them commision so It is not possible that they don't know who these people are. If these insurance companies want, they can help us to caught these guys in one day but it will decrease there turnover. I was customer of HDFC Life and HDFC Ergo from last 8 years with Medical Policy, Term Plan and Cancer Care Policy. But now I have been loosen my trust on HDFC.

I contacted amazon about my refund issue. They said that their refund is processed and money will be reflected in bank account within 3 to 5 days. Its been a week since my amount isn't refunded. I contacted amazon and they told me to ask from the bank end. Hence please i want to know about this from the hdfc is there has been any requests of refund acceptance or not.

Dear,
customer care,
On 05/10/2018 at 13:03:43 hrs i had transaction of amount ₹ 1096 which was failed and the same amount was debited from my account, and still the same amount was transact and was sucsess for the same amount ₹1096, the failed transaction amount is not yet reverted to my account, so please looked into this matters,
Thanking you
PCL RICHARD

It took me 23 miutes to get a right person on phone through toll free number to discuss my problem and as we discussed, line got disconnected and then the hdfc guys simply refuse to call back to complete the call. How on earth do we again take another 10- 20 minutes to reach another guy through all the recorded messages and restart a call??? Why cannot you guys give a standing instruction that in the event, there isa call disconnect in the middle of a discussion, hdfc custoemr care executives must and can quikly reach us to complete bcos our numbers do not have a recorded lengthy choices to reach.

This rupay debit card does not work in any merchant retail outlets in india and doesnot work in atm or merchant outlets abroad. Hdfc never gave me any hint that this card will not work abroad and i suffered few days with no money as the card was not working there anywhere. Upon reaching india back, it took me 23 minutes to call the custoemr care number to register a complaint and then the call got dosconnnected and noone bothers to call back to solve this issue.

I am a 22 year old savings bank - salary account holder of hdfc and these guys do not bother to call back or attend to my issues. Only option now i see is to close the account from these irresponsible guys and move to another bank

If you charged 1000 rs in my bank account by installment pay transfer from CASA [protected] and my account no:[protected] pls resolve my problem

Everything i have submitted, rather verification call also have been done properly but while physical/residential verification no one supposed to come for verification and after two days same mail received from hdfc not approved and all.

I clearly maintained the person no. Who were called me for verification his no. Is [protected] this guy was called me for verification.

Very disappointed with hdfc.

Regards,
Alok pawar

I am devaraju, my contact no. Is [protected]. I made few international purchase in aliexpress by using my hdfc credit card. But most of the transactions got cancelled and i got the refund also. However, hdfc bank is not refunding (Rs 2000) the amount which was deducted for gst. It's pure cheating. Why should i pay gst unnecessarily when the transaction itself got cancelled. I want the gst amount to be credited bank into my credit card.

If i don't get the refund back, i will file the case in the consumer court.

This is in reference to agreement number 47577226.

I had availed personal loan from hdfc last year in may 2017. This year i experienced some financial difficulty and was unable to pay one month emi.

Your collections team started following up. A gentleman named anuj bhati, contact number ([protected]), started following up with me and i have been paying my emis every month as soon as my salary is credited.

In august 2018, i told them i am still going through some financial problems hence want to reduce monthly emi but have all the intentions to pay off my loan.

Anuj then contact his manager (Manish from ito branch), who told me i should pay my august emi and he will send a request to bombay office for reduced emi and will get back to me by sept 5, 2018.

He didn't get back and i was again told to pay off sept emi (22088) and was also told manish forgot to process my case with head office. Then gentleman named rahul ([protected]) took me on a conference call with manish in last week of september and told me manish reports in to him.

Both of them informed me the approval has come in, however, i have to pay sept emi for 22088 and from oct onwards, my emi would be 13476 for 58 months and every 10th of month, emi would be deducted. I asked rahul i would pay and then he should e-mail me the details of new loan schedule and he acknowledged the same over message (Screenshot attached).

Anuj bhati also informed me the same over whatsapp (Screenshot attached) after which i paid my sept emi (Of rs 22088).

This month i noticed ecs of 22088 was again presented and got bounced off and i have been following up with rahul who informed i need not to worry and he will e-mail me all the details.

This morning i spoke to anuj and he informed, manish left the organization and a new manager named vijay kumar has come in and he has no details of what was promised to me. This afternoon vijay called me and asked to escalate the matter and assured he will also try at his end.

This is unacceptable. Your bank representatives have been telling lie to me, making fake promised. I am going to escalate the matter to consumer court as well.

In the meantime, i request you to please take my sincere request and resolve the matter amicably and at the earliest as i was just also told by vijay next month my account will go into deliquency.

I need my monthly emi to be reduced but want to stick with hdfc for all my banking needs.

Request you to please get this issue resolved at the earliest.

Anuj bhati: [protected]
Manish (Ito branch): didn't save his contact number but anuj knows him
Rahul: [protected]
Vijay kumar: [protected]
Screenshots attached:

I have spoken to rahul twice today and he informed he is e-mailing me the new loan details soon and now he has blocked my number.

The manager,
Hdfc bank card division,
Email : [protected]@hdfcbank.com

Emi option /finance charges retail.

We would like to bring to your notice for allowing us to pay in emi or reduced the finance charges

As there is no default on my part hence i am suffering with heavy finance charges liable to pay this charges.

I hereby draw your attention since 2 months heavy finance charges being imposed on my card,
I request you either give me an option of emi or reduced the finance charges against my outstanding dues inspite of making more than the minimum payement 7800 rupees
Unnecessarily debited in my account with igst 1400, which is again a heavy burden on me hdfc bank has to come up with the solution kindly consider it and allow me to pay in monthly emis of 6 months

I made the payment of rs. 22000 out of total outstanding for rs. 220000 for the sep month i. E. Charges, finance charges, service tas, cess tax etc. And you are requested to please reduce the charges of finance billing and so that maximum can be credit to my account.

Incase you are not making emi option or reduced interest rate charges of the above charges, then i will surrender the credit card which please note

Please do the needful.

Thanking you,

Yours faithfully,
Abdul sami

Applied for fastag in jun, still not received. Dtdc has confirmed consignment lost in transit, but hdfc is not doing anything to provide the fastag.
I keep calling their customer care who ask me to write to their back office @ fastag. [protected]@interglobesolutions.com.
Never received a single response from this email id in the last 5 months.
Non receipt of fastag: case# 12385320 : case status : closed... Consignment no : z[protected] untraceable
Message from dtdc after i followed up. No response from hdfc.
Can something be done to hold them accountable?

I bought items for amount of rs.34, 784.8. I returned half of the items for the first order. I bought these items via debit card emi. But i was charged anyways on 5th oct 2018. I have called the hdfc customer service they said half of amount cannot be refunded. But the bank has accepted the refund from amazon. And now iam paying for items that i have not bought. I request to solve this issue. Debit card loan number. [protected].

Dear hdfc team,

My credit card has not been delivered by blue dart as no one was at home to collect the delivery. They have also stated that i have shifted from address and have asked to contact the bank.

Please resolve this issue.

I humbly request you to resend the credit card at the earliest.

Waybill # [protected]
Application number: 18i[protected]s2

Policy no 17578739 issued by hdfb bank debited fraudulently. Now i applied for surrender but they are harassing ms unisha begum said its not written anywhere that a person has to visit the branch but we put a pressure o customer to visit and easily they do not pay. And we are being cheated.

When my person visited the branch ms geeta ahuja barakhamba branch delhi asked just to submit this form and asking for more papers now so that there is delay this is their policy.

For sale of policy they send their person 10 time to do all formalities but for surrender they want to harras customers. Its not customer friendly.

I had already mentioned bank detail as per their old records also. It will be done. And i asked them that we can

Abhay chandalia
Fca fcs llb mba

Dear sir/madam,
Please find this attachment and check below details-

Merchant tid:[protected]Unique enterprises)
Transaction date:- 04/09/2018
Transaction amount:- 19500.00
Status :- cancelled

Customer complaint me, customer has not recieved deducted amount of rs. 19500.00 his account till date
Please resolve this problem as soon as possible.

I was not able to make the payment of my credit card due to bad financial condition.. Then i received the call hdfc to settle the amount. So i paid 3 installments and have cleared all my dues but your gents are saying that i will not receive the noc. This is very frustating as how would i get to. Know that now evrything has been cleared. They gave me one one number which is always busy.. I tried calling that number 4 hours continuously but didnt get connected.. So what i only want is the noc and wanted you to clear my name on cibil

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2821 without my concern on date:03/10/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
They confirmed me cancellation under process. But still not received any refunded amount.
Oneassist relationship number : not confirm
Name :- neha garkoti
Credit card number ending :- 2821