HDFC Bank Complaints & Reviews

This rupay debit card does not work in any merchant retail outlets in india and doesnot work in atm or merchant outlets abroad. Hdfc never gave me any hint that this card will not work abroad and i suffered few days with no money as the card was not working there anywhere. Upon reaching india back, it took me 23 minutes to call the custoemr care number to register a complaint and then the call got dosconnnected and noone bothers to call back to solve this issue.

I am a 22 year old savings bank - salary account holder of hdfc and these guys do not bother to call back or attend to my issues. Only option now i see is to close the account from these irresponsible guys and move to another bank

If you charged 1000 rs in my bank account by installment pay transfer from CASA [protected] and my account no:[protected] pls resolve my problem

Everything i have submitted, rather verification call also have been done properly but while physical/residential verification no one supposed to come for verification and after two days same mail received from hdfc not approved and all.

I clearly maintained the person no. Who were called me for verification his no. Is [protected] this guy was called me for verification.

Very disappointed with hdfc.

Regards,
Alok pawar

I am devaraju, my contact no. Is [protected]. I made few international purchase in aliexpress by using my hdfc credit card. But most of the transactions got cancelled and i got the refund also. However, hdfc bank is not refunding (Rs 2000) the amount which was deducted for gst. It's pure cheating. Why should i pay gst unnecessarily when the transaction itself got cancelled. I want the gst amount to be credited bank into my credit card.

If i don't get the refund back, i will file the case in the consumer court.

This is in reference to agreement number 47577226.

I had availed personal loan from hdfc last year in may 2017. This year i experienced some financial difficulty and was unable to pay one month emi.

Your collections team started following up. A gentleman named anuj bhati, contact number ([protected]), started following up with me and i have been paying my emis every month as soon as my salary is credited.

In august 2018, i told them i am still going through some financial problems hence want to reduce monthly emi but have all the intentions to pay off my loan.

Anuj then contact his manager (Manish from ito branch), who told me i should pay my august emi and he will send a request to bombay office for reduced emi and will get back to me by sept 5, 2018.

He didn't get back and i was again told to pay off sept emi (22088) and was also told manish forgot to process my case with head office. Then gentleman named rahul ([protected]) took me on a conference call with manish in last week of september and told me manish reports in to him.

Both of them informed me the approval has come in, however, i have to pay sept emi for 22088 and from oct onwards, my emi would be 13476 for 58 months and every 10th of month, emi would be deducted. I asked rahul i would pay and then he should e-mail me the details of new loan schedule and he acknowledged the same over message (Screenshot attached).

Anuj bhati also informed me the same over whatsapp (Screenshot attached) after which i paid my sept emi (Of rs 22088).

This month i noticed ecs of 22088 was again presented and got bounced off and i have been following up with rahul who informed i need not to worry and he will e-mail me all the details.

This morning i spoke to anuj and he informed, manish left the organization and a new manager named vijay kumar has come in and he has no details of what was promised to me. This afternoon vijay called me and asked to escalate the matter and assured he will also try at his end.

This is unacceptable. Your bank representatives have been telling lie to me, making fake promised. I am going to escalate the matter to consumer court as well.

In the meantime, i request you to please take my sincere request and resolve the matter amicably and at the earliest as i was just also told by vijay next month my account will go into deliquency.

I need my monthly emi to be reduced but want to stick with hdfc for all my banking needs.

Request you to please get this issue resolved at the earliest.

Anuj bhati: [protected]
Manish (Ito branch): didn't save his contact number but anuj knows him
Rahul: [protected]
Vijay kumar: [protected]
Screenshots attached:

I have spoken to rahul twice today and he informed he is e-mailing me the new loan details soon and now he has blocked my number.

The manager,
Hdfc bank card division,
Email : [protected]@hdfcbank.com

Emi option /finance charges retail.

We would like to bring to your notice for allowing us to pay in emi or reduced the finance charges

As there is no default on my part hence i am suffering with heavy finance charges liable to pay this charges.

I hereby draw your attention since 2 months heavy finance charges being imposed on my card,
I request you either give me an option of emi or reduced the finance charges against my outstanding dues inspite of making more than the minimum payement 7800 rupees
Unnecessarily debited in my account with igst 1400, which is again a heavy burden on me hdfc bank has to come up with the solution kindly consider it and allow me to pay in monthly emis of 6 months

I made the payment of rs. 22000 out of total outstanding for rs. 220000 for the sep month i. E. Charges, finance charges, service tas, cess tax etc. And you are requested to please reduce the charges of finance billing and so that maximum can be credit to my account.

Incase you are not making emi option or reduced interest rate charges of the above charges, then i will surrender the credit card which please note

Please do the needful.

Thanking you,

Yours faithfully,
Abdul sami

Applied for fastag in jun, still not received. Dtdc has confirmed consignment lost in transit, but hdfc is not doing anything to provide the fastag.
I keep calling their customer care who ask me to write to their back office @ fastag. [protected]@interglobesolutions.com.
Never received a single response from this email id in the last 5 months.
Non receipt of fastag: case# 12385320 : case status : closed... Consignment no : z[protected] untraceable
Message from dtdc after i followed up. No response from hdfc.
Can something be done to hold them accountable?

I bought items for amount of rs.34, 784.8. I returned half of the items for the first order. I bought these items via debit card emi. But i was charged anyways on 5th oct 2018. I have called the hdfc customer service they said half of amount cannot be refunded. But the bank has accepted the refund from amazon. And now iam paying for items that i have not bought. I request to solve this issue. Debit card loan number. [protected].

Dear hdfc team,

My credit card has not been delivered by blue dart as no one was at home to collect the delivery. They have also stated that i have shifted from address and have asked to contact the bank.

Please resolve this issue.

I humbly request you to resend the credit card at the earliest.

Waybill # [protected]
Application number: 18i[protected]s2

Policy no 17578739 issued by hdfb bank debited fraudulently. Now i applied for surrender but they are harassing ms unisha begum said its not written anywhere that a person has to visit the branch but we put a pressure o customer to visit and easily they do not pay. And we are being cheated.

When my person visited the branch ms geeta ahuja barakhamba branch delhi asked just to submit this form and asking for more papers now so that there is delay this is their policy.

For sale of policy they send their person 10 time to do all formalities but for surrender they want to harras customers. Its not customer friendly.

I had already mentioned bank detail as per their old records also. It will be done. And i asked them that we can

Abhay chandalia
Fca fcs llb mba

Dear sir/madam,
Please find this attachment and check below details-

Merchant tid:[protected]Unique enterprises)
Transaction date:- 04/09/2018
Transaction amount:- 19500.00
Status :- cancelled

Customer complaint me, customer has not recieved deducted amount of rs. 19500.00 his account till date
Please resolve this problem as soon as possible.

I was not able to make the payment of my credit card due to bad financial condition.. Then i received the call hdfc to settle the amount. So i paid 3 installments and have cleared all my dues but your gents are saying that i will not receive the noc. This is very frustating as how would i get to. Know that now evrything has been cleared. They gave me one one number which is always busy.. I tried calling that number 4 hours continuously but didnt get connected.. So what i only want is the noc and wanted you to clear my name on cibil

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2821 without my concern on date:03/10/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
They confirmed me cancellation under process. But still not received any refunded amount.
Oneassist relationship number : not confirm
Name :- neha garkoti
Credit card number ending :- 2821

Friends it was vary bad experience dat i am not using my credit card from feb 2018, but in july i got the my credit card statement, mentioned two tranction had done amount of rs 424.19 and 13654.66.

These transactions are not done by me & the card is with me & i never share my card details, ccv or dob to any one.

Regarding that i call customer care they block my card and raise the complaint. But unfortunately still i m getting bill of those transactions.

Now hdfc debit dis amount from my salery account.????????
[protected]

Hdfc bank pvt. Ltd.

Sub: - need to close account and wave off.
Dear sir,
I would like to inform you that it’s more than 1 year since i left itsource technology ltd. Company. I’m no longer associate with the company or your hdfc salary account. It is illegal to charge for not maintaining the minimum balance. Below are my account details.

Name: supriya chavan
A/c no: [protected]
Branch: fort near cst mumbai

I do not need this account due to personal inconvenience.
It is showing negative balance (-1703.50 rs.) due to your non maintenance charges still deducting money from this account a/c no: [protected] on monthly basis.

So i request you to kindly close my hdfc salary account a/c no: [protected] and i don’t want to continue with your services.
I am requesting you to please consider this mail a final, closure of hdfc salary account a/c no:[protected].
Your assistance in this regard will be highly appreciated (I am requesting you to please waive off the penalty).

I tried to withdraw 5000rs using hdfc debit card from hdfc bank atm g-block vikaspuri branch atm on 07/10/18 at 08:30:53 am. But only 2000rs cash was dispensed. I received a message that 5000rs is debited.
Atm guard is the witness of this incident.

I registered an online complaint same day. I didnot opt for transaction receipt, hence i do not have the atm transaction id but i have sms from bank and you may also check the footage of your cctv if required.

Please get it sorted at earliest.

Hi,
Iam using hdfc bank. I tried to recharge my airtel prepaid mobile number, unfortunately the recharge was unsuccessful but payment of rupees 448 has been debited from my account but not yet refunded and i tried to reach their customer care but not happened.

Transaction number is[protected] dated 08-oct-2018

Kindly do the needful

Regards
Kiran
[protected]

I was to receieve a refund of rs. 2000 and the company said that they have done the refund but i haven't received it has been more than 15 days and when i inquired with the company they said that amount was credited a week ago when i sent them a screenshot of my net banking transaction details of amount debited and credited and said that i haven't received then they again initiated the refund but it has been another week and i'm yet to receive the refund. My complaint is against hdfc as they have no customer care for debit card holders i tried a lot of numbers but some said this is credit card helpline no. Other no. S were non existent

Dear sir,

This is srinivasarao kundrapu, i took consumer loan in our bank. All emi's paid by due date. Now loan account also closed. Now i will try to will take another consumer item but cbil score showing -1, remaining all financial institutions showing 780+. But only hdfc showing -1 and loan alsom rejected. Plz check my details give any reply to [protected]@gmail.com

Name: srinivasarao kundrapu
Dob:[protected]
Pan :bbypk9111n
Adhar :[protected]

I had visited ahmedabad-vadodara express highway toll plaza on 12/08/18 but at that time the fastag line was not open so i had used normal lane and paid 155/- inr as return ticket for ahmedabad-vadodara express highwayin cash. But when i exited from the toll plaza the fastag account has been debited with rs. 105/- inr though i had not started my journey via fastag lane. On same day i had raised complain to hdfc bank fastag and they said to send mail with scanned copy of toll plaza ticket and deduction sms received from hdfc fastag. I had reminded them 100 times via email and via phone but till date they have not refunded the amount. Whenever i call customer care for this they always replied that i will receive call from their back end team but till date i had not received a single call from them neither i had received refund.