HDFC Bank Complaints & Reviews

I din't expect this irresponsible behaviour from hdfc

I'm using hdfc credit card since 1 month. My account is activated with one assist mfee and charged amount 1 rs 1300 with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account.

Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
And hdfc bank also has to recheck this issue with the auto payment modes.

This is the 2nd year i'm requesting again for the cancellation of this one assist plan. Please kindly take a notice and cancel the plan and repay my amount rs.1299 as soon as possible.

So request you to please cancel this activation against my credit card, and refund my money also.
Relationship no with one assist : 5122794

I am a hdfc bank credit card holder. The bank has auto debited rs. 459+100+21=580 from my credit card number ending with 7937 without my concern on date:24/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.580/-

Name :- albert joy
Mobile no. :- [protected]
Credit card number ending :- 7937
And
In the name of smartemi auto debited 459/- plus processing fee 100/- from my credit card number ending with 7937 without my concern. So cancel this service and refund the same amount.

And i already registered my complient in hdfc creditcard complients in date:15/09/2018. But they are not revert yet.

Such a headache options having in hdfc netbanking. There is no cancel option for any product. Then what is the use of having net banking.? I just verified how does smart emi works. After some times smart emi activated immediately and processing fee rs 100 debited from credit card ending 7937. Already i registered a compliant for one assist mfee cancellation. Rs 1299 +100 total rs 1399 debited from credit card. Such a worst service from hdfc bank. How to cancel smart emi.? You guys are very fast for activate or selling any product but you will act like tortoise when it comes deactivate process. Customer id# 67108930.

Today I got the message thatDear Customer Mandate reference no: HDFC[protected] issued to HDFC LIFE with value Rs. 2677.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

I don't even understand this.

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3471 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 5291809
Name :- bhavik maganlal kher
Mobile no. :- [protected]
Credit card number ending :- 3471

Hi sir... Iam a hdfc debit card holder... On 23rd june 2018 at 6.16 pm i made a debit card payment at chennai lifestyle for the amount of ₹ 952. First time the transaction was failed & the second time it was successful but the amount was deducted both the times. I called upon to the customer care & they sent me a complaint reference id no. 1601057 on 26 june followed by a txt that the complaint is on progress... On 2nd july & 7 the july an another txt implies that the merchant is yet to bill the txn and has 9 days to do so... 3 months over but not yet d money was refunded & no proper response... I request you to refund my money as soon as possible... Thanking you.

Hi sir... Iam using hdfc debit card... On 23rd june at 6.16 pm at chennai lifestyle i bought some clothes & paid through my debit card. First time d transaction was failed & the second time it was successful but the amount of ₹952 was disputed both the time... I call up to d customer care & they sent me complaint reference id no. 1601057 following a msg tht ur complaint is on progress... It will refunded with in 9 days but 3 months over the amount was not yet credited... I request you to refund the as soon as possible... Thanking you

I purchased an iphone x on 7th jan 2018. Hdfc bank promised to give cashback of rs 10000/- within 90 days on iphone x on hdfc card loan and in the bill receipt also it's clearly mentioned the same.

I have been told by the shopkeeper (Mr karan) of ‘mobile point’ situated in ghaziabad that i will soon get the credit and that the finance head mr atul of hdfc bank is responsible (Who again decline the fact for any cashback offer) for the delay. Everytime i ask hdfc and also the shopkeeper they ask for 5 days and say a mail has been forwarded to the bank.
I never get to see the mail.

Now it's been more than 7 months. I have not yet received the cashback and hdfc support team is not responding to my query promptly.

My id is :[protected]

Now i feel like hdfc bank cheated me by promising rs 10000/- cashback on iphone x.

Bharat agarwal

I was booking ticket from irctc on 21st September 2018.Money (Rs/- 710) got deducted but ticket didn't get book.ASAP short out this issue and please initiate the refund.
Hope you understand my problem.
Thanks in advance

Account no.- [protected]

Mr. Manoj goyal is the represntative of hdfc bank for credit card collection he visit my home many time and i will submit the amount time to time but from last 2 month i lost my card and call to manoj but he don't help me regarding that. Even he visit my home for collection without knowing the card number how can i make the payment. Today he came to my house and he come inside of my room and miss behave with my mother when i warn regarding this he said that i will give your number to legal department and they will take care of your card and we will take legal action against you.
When i was stanch his bike key then he show me the his card from spl services from janakpuri.

Please help me out this he warn me that hey will give me legal notice for that.

POS isn't working properly actually we having telephonic POS we requested to replace with wireless POS we placed complaint so many times still it's not rectified we use at petrol bunk customers feeling discomfortable with this POS

I have taken 10sec instant loan on 3rd feb'18 amount of 3.5lacs tenure for 60months but due to some technical error it is selected for 12 months tenure period and loan amount was also disbursed that means now i have to pay 3.5lacs in 12 months.

So i want to inform you that i am not at the condition to pay this loan amount of 5years tenure period in one year. I can't pay 30k emi per month because i have so much responsibility on my shoulders being a single source of earning in my family.

So, kindly extend my loan tenure period from 1 year to 5 years otherwise this is not possible to pay a single emi of this huge amount 30k per month. Some how i managed to pay two emi from my savings but now it's not possible to continue.

Sir/madam,

My titanium credit card no - [protected].
I have received my first credit card statement in the month of june 18. I am surprised to see that they have charged mtnl charges 100 rs which is not inform the same.

I raised the complaint & reverse the cahrges. Again same thing happend in every month added the charges for (Mtnl).

From last month i have not received credit card hard copy of bills and also not received message on mobiles. Till dated not received the same.

Received message outstanding balance on 15th sep, 18 which is added the late fee charges & mtnl charges which is added all in current outstaning.

Also received mails every month but last month had some problem's i have not operate my mails, if you send the hard copy & message on mobile then i would have paid the money last month but not recdeived message & hard copy.

Request to reveiw my account & waiver the both charges.

Looking forward for an early resolution.

Thanking you,

Yours sincerely,

Sayukta s yashwantrao

I m very unsatisfied customer of hdfc, as they levy charges on customers for their system issues. I didn’t get the billing details on my cell phone, however when i called them, they say that it’s my problem that i have not paid on time and that they charge late payment charges. And later calling their call center again, they said they have taken request for reversal, but i realized that it’s only for financial charges. But the late payment is still put on my head for no reason. The call centre disconnect calls ubruptly. I am not certain if they really care for customers. I m sooooo very unsatisfied customer of hdfc, as most of the transactions with hdfc is bad.

Claim id : 3990538

The above health insurance reimbursement claim was rejected with reason that policy holder's hypertension was not disclosed at the time of taking the policy. However this is not true. Not only was it disclosed but its only mentioned in the exclusion clause of the policy.

Also the reimbursement claim is not for hypertension or anything related to it.

So no grounds for the insurer to reject the claim.

Have written to the hdfc life review committe to reconsider the claim with all necessary documents

Please inform the company to look into this matter.

Thanks

I have blocked my card on 1 aug 2018 still getting statement to pay renewable fees, i have sent closure form by post.my card number is[protected].so please close it as i have already blocked and no transaction is pending except renewable fee, i will not pay renewable fee as i dont want to continue with it. Number of times i made complaint on hdfc but they are only giving repetetive answers.

My hdfc credit card number is [protected].
I have been using this card for over 5 years. I have not been getting my hard copy statements from them despite multiple requests, due to which we had avoided using our hdfc card.in the month of march 2018, we had spent rs 1340 on the card, and we received a statement in june 2018 amounting to rs 3597. How do we make the payment without receiving an invoice? When questioned about this, we are informed that it is due to late payment fee and the customer care was not ready to talk further on this and instead gave us a number - [protected] to sort this. But unfortunately, this number is always busy/ unreachable and they do not provide an alternate contact or call back as well. We then paid them a part amount by cheque to sort the issue but the cheque did not get cleared till date and we are not informed anything on this, nor do we know the reason. The next month, we received a statement for rs 4218, for which we had written a letter to the hdfc, and till date there is no response from them on this. The next month we have received a statement for rs 2701, and it states that the issue would be referred to rbi approved credit bureaus.
There has been an unnecessary harassment from hdfc bank. Firstly they had updated wrong mail id on the card and they do not respond to mails sent from other ids. They give a contact which cannot be reached any moment. The customer care does not sort the issue. There is no response to the letter. They do not send hard copy statements on time. How will a customer sort an issue if this is the way they work?

After this series, we have stopped our hdfc bank account as well, and would never recommend anyone to have an account with the hdfc.

Dear sir i have a personal loan with hdfc bank which is seteled in 2017 in 4 installment. And i paid all the installment on time. Now again i am getting calls for payment. When i call hdfc bank and told them that i already setteled the loan in 2017 they refused and they told me that they recived only 3 installment and so my settelment letter is void. I paid all the emi online so i have all the prove of payment but they not ready to accept. I request you to please look into this. My personal loan account no is 33027271. Herby i am sending the online recipt and mail which i sent to hdfc bank.
I hope rbi will resolve this issue.
Rgds
Vivek ranjan
[protected]

I am writing this email to inform you that i have not disputed any transaction for below mentioned card details. This is purely your agent assumption and he just block my card and dispute the amount as he not understand what i am asking him and he himself not equipped with right piece of information. I just create the netsafe virtual card and asked him how will i get money back from virtual card into my credit card. He not even know what is netsafe virtual card according to him its third party, he not aware of virtual card facility offer by bank, whereas, its purely hdfc product. He gave me misleading information instead of telling me right piece of information. Because of his wrong action i am facing so much trouble and my card is blocked and my money is stuck. I really appreciate if you can look into the issue and refund the money back into the credit card as this is not disputed transaction. I have spoke to the suchimita at customer services she also sent and email for the same issue.

I am writing this email to inform you that i have not disputed any transaction for below mentioned card details. This is purely your agent assumption and he just block my card and dispute the amount as he not understand what i am asking him and he himself not equipped with right piece of information. I just create the netsafe virtual card and asked him how will i get money back from virtual card into my credit card. He not even know what is netsafe virtual card according to him its third party, he not aware of virtual card facility offer by bank, whereas, its purely hdfc product. He gave me misleading information instead of telling me right piece of information. Because of his wrong action i am facing so much trouble and my card is blocked and my money is stuck. I really appreciate if you can look into the issue and refund the money back into the credit card as this is not disputed transaction. I have spoke to the suchimita at customer services she also sent and email for the same issue.