On behalf of me, my father visited the warangal branch on 06-sept-2018 to pay the partial payment i. E. Rs. 1, 50, 183 towards tenure reduction for my home loan[protected]. The warangal branch associate misguided my father, saying that there is an rbi rule to reduce only the emi but not the tenure while accepting the partial payment check. I spoke to hdfc bank customer care, they confirmed that there is no such kind of rbi rule.
Later the bank associate ganesh, agreed to reflect the partpayment towards tenure reduction, upon the payment cheque clearence. The check had been cleared on 12-sept-2018. So ideally it should have been reflected from my september emi onwards i. E.20-sept-2018, but it did not happen. I was surprised to see my emi reduction for sept then i approached bank associate ganesh but he again misguided me that it will be effective from oct 1 2018. Due to this, my sept emi got reduced but not the tenure. Please take the action to correct from sept emi onwards immediately without any delay.
Aug 8, 2021
Complaint marked as Resolved 
My account nagative Rs 10130/- Otherwise my salary is Rs. 8953/- is debited bank charges
I request you my nagative balance pls solve my problem.
But I have lose 8953/- pls I request. You ECS Charges is reverse my account
HDFC bank
Modasa branche
AC no :[protected]