HDFC Bank Complaints & Reviews

Hey my name is Jaspreet singh gulati and my user id is ‭[protected]‬ and 1249₹ is deducted from my account without my permission.i have got the text thati have being charged for 1249₹ for itunes combil even i didn’t purchased anything from itunes so Please refund me my money as soon as possible, and please call me at [protected] this is my contact no.l

Unnoticed .DC INTL POS TXN Charges without my notice is done on 21st September 21st 2018, I was charged initially 601rs as my charge for tx made by me on 06th September 2018. That's ok. But again recently, I was charged 533rs as txn fee on September 21st 2018, without my notice. Pls let me know why it is done.

Dear Sir / Madam,

This is to file a formal complaint towards HDFC Sales in Bangalore. The company was recommended by the real estate agent (a well reputed company) and our previous experience with HDFC Student loans a decade ago (where it was a positive experience) made us agree to obtain our home loan from HDFC Sales.
1. The representative from HDFC Sales in Bangalore requested the documents from a 'Gmail.com' account which is unprofessional and unsafe to request from due to customer data protection and we have evidence of the same.
2. The documents were not requested all at once, there were several visits and knowing that we are NRIs the branch should have referred us to their overseas branch but did not as they wanted their commission.
3. We submitted an original General Power of Attorney which has been lost by HDFC Sales and false accusations made to our respectable family members.

Due to the lack of commitment, response, ethics and the points raised above, kindly resolve this complaint on an urgent basis before we take this matter up legally.

Kind Regards,
Ms R. Narayan

I am a HDFC bank credit card holder . The bank has auto debited amount from my credit card number ending with 2061without my concern on date:29/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount.

OneAssist member id : field29
Name :- Shagin k s

Credit Card Number Ending :- 2061

Hi Team,

Regarding Credit Card Number : [protected]

I am Santan Jha from Hyderabad having credit card of your bank at the
same time I am the corporate customer of HDFC bank (having salary
account in HDFC Bank).
Being a corporate customer I had been told by bank officer at hdfc
bank branch that I am eligible to apply for credit card online. I
applied for credit card through online portal and got the credit card.
After one month I started getting billing statement even though i did
not use my credit card for any shopping. Prompty i spoke to customer
care regarding this incorrect billing statement. While speaking to
customer executive I came to know that OneAssist services has been
activated for my credit card. Strangely, without my consent how this
OneAssist services has been activated for my credit card. Neither any
executive informed me about this OneAssist service nor I opted this
option to activate, same I had communcated with Customer Care
executive multiple times to stop sending me this incorrect billing
statement, because I am not accountable for this type of cheating. In
spite of this, frequently i am getting sms, automated call from
customer care regarding this outstanding payments, and it is samply
making me disturbed.

Again, I am not accoutable for this type of loss, when I did not opted
this OneAssist Service.

I already spoke with Customer Case Executed and they also raised below request

Request # :[protected]
Request # :[protected]

Even though the wrong tranction has been happend with my account on
25th September and and acccount has been deducted with Rs 1640.64/-

Hence i request you to take the proper action and return back the
money which has been deducted wrongly.

Other wise i am going to take legal action aganist the fraud transction.

Santan Kumar Jha
Mobile [protected]

We wish to sattle our father's saving account under deceased claim settlement ( expired on 04/09/2016 ). On approching to bank branch we came to know that there is a credit card link to the above account and we need to de-link that credit card from the saving account. We, actually dont know any thing about that credit card. Please suggest the procedure to de-link credit card with saving account in such a situations.

My name is Augustin Gnanapal from Tirunelveli, Tamilnadu. my Acc No [protected], HDFC, Vannarpettai Branch, HDFC0000636 Tirunelveli(Near Vasan eye care). last 3 months every day I got a call from hdfc customer care numbers([protected], [protected], [protected], [protected], [protected], etc). they tell "you are eligible for personal loan top-up offer", i replied them "don't call me again and again" this happens every day. if i am blocked one number they call from another number. yesterday also they call from this number [protected], so I got angry and shouting, they use some abusing words.

1. If i need any loan i will conduct the bank or customer care..
2. Why do they call me daily?
3. Why they using Bad and Abusing words??
4. Why they misuse my cell number.

I have paid my insta jumbo loan emi for August month. I have not been given any details for loan repayment so I did payment asusual towards my credit card. But bank has taken the loan emi into my normal purchase and kept due for loan for that month.. As I have spoken many number of times in customer care they said for reversal and asked me to pay first both the emi i.e, Aug and September and I paid...it's been a week now I am waiting for reversal but not yet got.

I tried to add a beneficiary in the morning to pay my son's fees. I got the message that beneficiary will be added in half an hour. However, it had not been added even though I logged in several times subsequently. There is no information about any customer care email id where I can lodge a complaint. I also tried calling my virtual relationship manager Triparna Chowdhury; but was unable to get through to her. Why is there no clear indication of where we can lodge complaints, or some organized process? I tried calling customer care, but was kept waiting for than 5 minutes without being put through to a live agent.

Ad hoc stmt charges wrongly deducted from my savings account. Rs118 twice this week without being informed.i tried calling customer service and waited for half an hour to finally speak to someone about it and they cut the call. Very bad customer service. The customer care line is always busy and hangs up on you abruptly.So a total of rs236 was deducted without prior notice within a week.

Sir,
My name is sandeep sharma
I complained for fraud transaction and regarding this complain my amount was refund but this amount has been hold, so i want to know in which time thus amount will return?

Amount-24500-/
Name-sandeep sharma

Customer id[protected]

Account no.- [protected] (Hdfc bank, branch - kakadeo, kanpur)

Contact - [protected]

I'm using hdfc credit card. I got a message stating that an amount of 1899/- was debited from my credit card without my permission on 28 sep 2018.

Kindly cancel this plan and request you to refund the amount of rs 1899/-. Please deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card.

Kindly, refund my amount.

Thanks and regards
Sivakumar t
[protected]
Credit card 4014 * * 1509

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399.00 from my credit card number ending5742 with without my concern on date 26/09/2018
I am not interested about this service and don't want this membership any more, so cancel the membership and refund this debited amount of rs. 1399.00

Madan
Mo [protected]

I am not recollecting ipin which i set a day before yesterday by using otp in mobile and mail option. And at that time i got otp on both.
But now i am not getting it over my mail. And i am at present outside of india and even forgot the pin of my debit card as not used for month (Which i need to reset also now i feel)

So need support badly to settle this urgently.

Regards
Sudipto

I got a call from tbe number+[protected] on sept 23rd 2018 asking if i require credit card. I said yes and they asked for the below document by mesaage document required for hdfc
1. Aadhar card copy
2. Pan card copy, below sign
3. Passport size photo 1
4. Company id card copy
5.2 months salary slip copy
6. 2 months bank account statement copy
7. Electric bill
From the same number and asked me to send the copy tto the email id credit. [protected]@gmail.com. I sent the documnet on 27th sept 2018 at 6pm. Then i realised it is fake as they stopped receiving my calls.
How will i protect my document privacy from them. How will any one believe in hdfc bank now.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 9304 without my concern on date 26/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs. 1899/-

Name : utpal thakuria
Credit card number ending : 9304

Dear sir,
i am ram singh i have issue credit card from hdfc limit was 15000 used 15000
outstanding is 39000 witch is not cabable for me i am not able to pay this amount due to my poor condition.
so please help me to desolve this issue o n 16000 amount in two time.8000 one month and 8000 next month.
once before settlement was done two time but amount is greather and was in one short witch was tipical.
please help me.

Dear team,

This is in reference to the transaction made into my account without intimating me by hdfc bank. An amount of rs 885.00 rs has been debited on 12th sep 2018 from my salary account for 18th aug'18 transaction
Eaw-416021xxxxxx6997-cecn6131-hazaribagh" -1000 rs withdrwal., mentioning about 'depository charges depository charges aug[protected].

Kindly let me know why this huge amount has been deducted from my account without intimating me. This is really quite frustrating. Kindly refund my money back asap. Otherwise i would have to go elsewhere to some other bank.

My details are as follows:-

Account number-[protected]
Mobile number - [protected]

Best regards,
Dilip kumar gupta.
Mb:-[protected]

Hi
My name is praveen singh tomar i lodge a complaint against hdfc home loan they do their own desiciom. I have applied for a home loan and give a cheque of 5310 rs after 1 month they said we are unable to provide you loan and deducted the processing fees from my account never applied with hdfc for any loan and take action against hdfc home loan.

Thanks
Rohit tomar
[protected]

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 5710 without my consent on date:20/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 1305635
Name :- siya ulsha

Credit card number ending :- 5710