HDFC Bank Complaints & Reviews

I have blocked my card on 1 aug 2018 still getting statement to pay renewable fees, i have sent closure form by post.my card number is[protected].so please close it as i have already blocked and no transaction is pending except renewable fee, i will not pay renewable fee as i dont want to continue with it. Number of times i made complaint on hdfc but they are only giving repetetive answers.

My hdfc credit card number is [protected].
I have been using this card for over 5 years. I have not been getting my hard copy statements from them despite multiple requests, due to which we had avoided using our hdfc card.in the month of march 2018, we had spent rs 1340 on the card, and we received a statement in june 2018 amounting to rs 3597. How do we make the payment without receiving an invoice? When questioned about this, we are informed that it is due to late payment fee and the customer care was not ready to talk further on this and instead gave us a number - [protected] to sort this. But unfortunately, this number is always busy/ unreachable and they do not provide an alternate contact or call back as well. We then paid them a part amount by cheque to sort the issue but the cheque did not get cleared till date and we are not informed anything on this, nor do we know the reason. The next month, we received a statement for rs 4218, for which we had written a letter to the hdfc, and till date there is no response from them on this. The next month we have received a statement for rs 2701, and it states that the issue would be referred to rbi approved credit bureaus.
There has been an unnecessary harassment from hdfc bank. Firstly they had updated wrong mail id on the card and they do not respond to mails sent from other ids. They give a contact which cannot be reached any moment. The customer care does not sort the issue. There is no response to the letter. They do not send hard copy statements on time. How will a customer sort an issue if this is the way they work?

After this series, we have stopped our hdfc bank account as well, and would never recommend anyone to have an account with the hdfc.

Dear sir i have a personal loan with hdfc bank which is seteled in 2017 in 4 installment. And i paid all the installment on time. Now again i am getting calls for payment. When i call hdfc bank and told them that i already setteled the loan in 2017 they refused and they told me that they recived only 3 installment and so my settelment letter is void. I paid all the emi online so i have all the prove of payment but they not ready to accept. I request you to please look into this. My personal loan account no is 33027271. Herby i am sending the online recipt and mail which i sent to hdfc bank.
I hope rbi will resolve this issue.
Rgds
Vivek ranjan
[protected]

I am writing this email to inform you that i have not disputed any transaction for below mentioned card details. This is purely your agent assumption and he just block my card and dispute the amount as he not understand what i am asking him and he himself not equipped with right piece of information. I just create the netsafe virtual card and asked him how will i get money back from virtual card into my credit card. He not even know what is netsafe virtual card according to him its third party, he not aware of virtual card facility offer by bank, whereas, its purely hdfc product. He gave me misleading information instead of telling me right piece of information. Because of his wrong action i am facing so much trouble and my card is blocked and my money is stuck. I really appreciate if you can look into the issue and refund the money back into the credit card as this is not disputed transaction. I have spoke to the suchimita at customer services she also sent and email for the same issue.

I am writing this email to inform you that i have not disputed any transaction for below mentioned card details. This is purely your agent assumption and he just block my card and dispute the amount as he not understand what i am asking him and he himself not equipped with right piece of information. I just create the netsafe virtual card and asked him how will i get money back from virtual card into my credit card. He not even know what is netsafe virtual card according to him its third party, he not aware of virtual card facility offer by bank, whereas, its purely hdfc product. He gave me misleading information instead of telling me right piece of information. Because of his wrong action i am facing so much trouble and my card is blocked and my money is stuck. I really appreciate if you can look into the issue and refund the money back into the credit card as this is not disputed transaction. I have spoke to the suchimita at customer services she also sent and email for the same issue.

Dear sir/madam,

I am holding hdfc bisiness regalia credit card [protected], on 14th sept'2018 bank had debited rs.2500 for renewal membership fee, at the time of issuing card our bank rm had inform us there will be no charges for cards.

Kindly refund the amount in our account.
Expecting the issue to resolve on urgent basis.

Regards,

Abhishek jain

[protected]

This dmat account does not belong to me but all my personal details such as my mail address, residential address, phone number, even nominee details linked to this account. My email box is being flooded with all the information of the listed share holdings in this account which i never bought. I am also receiving demat holding statements from from csdl and share holding companies. Obviously, this dmat account and bank details belong to somebody....

While booking flight tickets through goibibo using upi - hdfc bank, a sum of rs. 51048/- was deducted from my hdfc bank account (A/c no. [protected]) on 19.09.2018. More than 48 hrs has gone and i have not received back my money.

The payu txn id is[protected]
And bank reference no. Is[protected].

Hdfc txn id is - kisx64ukbn42706w/payugoibibo

No action has take by the bank to rectify the same and refund my money.

Hi team,

I tried to call to customer care support to close my credit card but i am not able to connect with customer care.

I am not using hdfc credit card last 2 years back. And also, will not using in future onward. So i want to discontinue my credit card service.

Please find my card details as below.
Card # : xxxx-xxxx-xxxx-2386
Name: deepak namdeo

I am a insurance holder nd yesterday i. E 21st sept i was in remedy hospital located kolkata west bengal which one is listed hospital as per ergo list.. But at that moment they denied to take my admission under ergo mediclaim.. Then what is the meaning of this insurance?? Kindly let me know.. If anything happened to me is the company take responsibility??

Hi,
I had swiped my debit card for payment at domino's : pheonix market bangalore.
The amount deducted from my account was ₹404
But it wasn't credited to the domino's account, for which i had to pay by cash.
Can you please let me know when my amount will be returned.

My phone number is [protected]
My account number is [protected]

Kindly let me know.

I opened NRE account in HDFC Bank through online. My account ([protected]) was opened in No Debit status and told to me that it will be removed once the 1st amount is remitted. I work in the Philippines and I wire transferred 800$ through a Philippine bank(Rizal Commercial Banking Corporation) on 12-Sep-2018. They said my account will be activated and the amount will be credited to my account within 5 to 6 Working days. But until now neither my account is activated nor my amount is credited. My personal commitments failed and my money is stuck for no reason. Please help me resolving this issue as soon as possible because I worked very hard to earn that money.

Dear sir/madam
I have been intervied in hdfc bank, kolkata on 23rd july 2017, received my offer letter on 5th august 2017, and joined the company on 16th auguat 2017, since than i was associated with the bank, have completed all joining formalities and was going good, on 16th feb 2018, i received my confirmation letter on completion of my probation period of 6 months, things were going well untill on 7th july i. E 11 months post joining i received a show - cause notice from hr that my previous company work exp documents are fake and not genuine, i submitted bank attested and verified salary bank statement of the total tenure of 2.5 years of my employment with my previous company, followed by my offer letters and apprisal and promotion letters, things were quite untill on 23rd jully i was asked to submit my appointment letter and releasing letter, my previous company was not co-operation and it took me some time to collect the releasing letter, finally i collected and forwarded my releasing letter to the current hr of hdfc bank, sinc than next communication i received from hr was on 16th august 2018 when they appraised me and wished me on completion of one year, sockingly enough on 31st august i received my termination letter without any prior notice, even there was no specific reason mentioned in the termination letter and i was asked to leave. All i feel i have been hmilated and insulted by hdfc bank who took 1 year and 15 days to complete my previous company verification and terminate me. Due to calaus ness and casual approach of hdfc bank hr. Who took 1 year to complete my verification and who terminated me without explaining any reasons. Have approached ministry of labour too, need guidence from consumer forum too.
Have all documents and evidences with me, please suggest me how to go ahead against the same.

Regards
S chakraborty
Avils.[protected]@gmail.com

I applied for credit card a month ago...my address verification also done...but status is showing still IN PROGRESS...how many days it'll take to reach me...how many days you hdfc people want to take to issue my card...please resolve this issue ASAP...I'm continuously following up for the card wit customer care people they are telling its under progress till now I did not received any positive response kindly help me in this regard.

Regards

Mohan Kumar

I purchased jewellery from tanishq worth rs. 55000 through my hdfc credit card on 8th august 2018. As per running offer i was supposed to get 5% cashback if paid through hdfc credit/debit card. 2 months already passed but till date no cashback received nor any communication is there stating the timeline for cashback.

Please look into this & revert.

I already complained to the customer care but no response
What is the problem with my account
I need response regarding this issue
I even mailed to their mail I'd
No transactions are being done
If you can resolve this issue as soon as possible I will be greatful to use my account again as usual if you can't resolve why do you maintain banks and account s

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 1380 without my concern on date:11/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

Name :-Manoranjan Lal Gupta
Mobile No. :- [protected]
Credit Card Number Ending :- 1380

— forwarded message —
From: roy_anandkumar
To: "[protected]@hdfclife.com"
Sent: tuesday, september 11, 2018, 7:04:22 pm gmt+5:30
Subject: fw: fwd: re:'hdfcsl=[protected]' policy no. 16194523

As stereo type reply received from your service deputy, the case is being forwarded, as advised, for kind consideration pl.

Rgds

Sent from my samsung galaxy smartphone.

As stereo type reply received from your service deputy, the case is being forwarded, as advised, for kind consideration pl.
Rgds

Sent from my samsung galaxy smartphone.
— original message —
From: anandkumar roy
Date: 01/09/2018 10:16 am (Gmt+05:30)
To: hdfc life
Subject: fw: fwd: re:'hdfcsl=[protected]' policy no. 16194523

Dear sir,

Further to the trailing mail, please find attached with a list of our insurance policies mentioning purpose and status for kind perusal and help sought.

Rgds,

— forwarded message —
From: roy_anandkumar
To: "[protected]@hdfclife.com"
Sent: friday, august 31, 2018, 6:58:38 pm gmt+5:30
Subject: fwd: re:'hdfcsl=[protected]' policy no. 16194523

Dear madam,
Further to the trailing mail, it was told by agent that not to mention the exact reason ie policy is for release of agent commission during verification calls from hdfc life.
Rgds

Sent from my samsung galaxy smartphone.

Dear madam, further to the trailing mail, it was told by agent that not to mention the exact reason ie policy is for release of agent commission during verification calls from hdfc life. Rgds

Sent from my samsung galaxy smartphone.
— original message —
From: roy_anandkumar
Date: 31/08/2018 6:44 pm (Gmt+05:30)
To: [protected]@hdfclife.com
Subject: re:'hdfcsl=[protected]' policy no. 16194523

Dear sir,
It was told by agent that amnt will b refunded after 1 yr with abt 18% interest together with agent commission etc levied against different policies in the name of my husband sri anand kumar roy.

There is one more policy no.16196930 in the name of my son pankaj kumar roy on the above account.

Rgds

Sent from my samsung galaxy smartphone.
— original message — from: roy_anandkumar date: 31/08/2018 6:44 pm (Gmt+05:30) to: [protected]@hdfclife.com subject: re:'hdfcsl=[protected]' policy no. 16194523
Dear sir, it was told by agent that amnt will b refunded after 1 yr with abt 18% interest together with agent commission etc levied against different policies in the name of my husband sri anand kumar roy.
There is one more policy no.16196930 in the name of my son pankaj kumar roy on the above account.
Rgds

Sent from my samsung galaxy smartphone.
— original message — from: anandkumar roy date: 01/09/2018 10:16 am (Gmt+05:30) to: hdfc life subject: fw: fwd: re:'hdfcsl=[protected]' policy no. 16194523
Dear sir,
Further to the trailing mail, please find attached with a list of our insurance policies mentioning purpose and status for kind perusal and help sought.
Rgds,

— forwarded message —
From: roy_anandkumar to: "[protected]@hdfclife.com" sent: friday, august 31, 2018, 6:58:38 pm gmt+5:30subject: fwd: re:'hdfcsl=[protected]' policy no. 16194523


Dear madam, further to the trailing mail, it was told by agent that not to mention the exact reason ie policy is for release of agent commission during verification calls from hdfc life. Rgds

Sent from my samsung galaxy smartphone.
Dear madam, further to the trailing mail, it was told by agent that not to mention the exact reason ie policy is for release of agent commission during verification calls from hdfc life. Rgds

Sent from my samsung galaxy smartphone. — original message — from: roy_anandkumar date: 31/08/2018 6:44 pm (Gmt+05:30) to: [protected]@hdfclife.com subject: re:'hdfcsl=[protected]' policy no. 16194523
Dear sir, it was told by agent that amnt will b refunded after 1 yr with abt 18% interest together with agent commission etc levied against different policies in the name of my husband sri anand kumar roy.
There is one more policy no.16196930 in the name of my son pankaj kumar roy on the above account.
Rgds

Sent from my samsung galaxy smartphone. — original message — from: roy_anandkumar date: 31/08/2018 6:44 pm (Gmt+05:30) to: [protected]@hdfclife.com subject: re:'hdfcsl=[protected]' policy no. 16194523
Dear sir, it was told by agent that amnt will b refunded after 1 yr with abt 18% interest together with agent commission etc levied against different policies in the name of my husband sri anand kumar roy.
There is one more policy no.16196930 in the name of my son pankaj kumar roy on the above account.
Rgds

Sent from my samsung galaxy smartphone.

Hi team,

Please note that i am writing this post with lots of frustration & dissatisfaction. I am a customer of hdfc for the past 11 years & really fed up with the services been provided from the bank. On aug 17th i withdraw an amount of 10k at sbi atm @ sungam which has been dispatched successfully, then i tried to withdraw another 10k which hasn’t been dispatched at the same atm. For this issue i raised a complaint on the same week & waited for 7 business days & the amount hasn't been credited to my account & the complaint has been closed without proper information to the customer. Actually i was due for delivery & admitted in the hospital on the next week & unable to make a proper follow up on the same. On sep 5th i raised a complaint & there is no response still, then on sep 11th i raised a complaint for the cctv footage & still the 7 working days is in progress. Almost its been a month today & i havent received the amount still. The amount is a huge one & i was wanting the same for my personal purpose & i am at my postpartum period now & this is giving me a lot of stress. Being a privileged customer i havent expected such a response from the hdfc bank, also there was no response from the hdfc branch office too.

Pfb details,
Account maintained at bank name: hdfc bank
Branch name: rs puram, coimbatore, tamil nadu
Account holder name: anitha s
Amount not successfully dispatched on: aug 17th
Amount : 10, 000

Respected sir/mam

I had applied for a credit card though hdfc bank, meanwhile you had send it to me however it should delievered to my new address and it return back from my old residence stating we will send you back as soon as possible, now from last few days i am getting a text messege that please call customer care, i tried to call there no one is responding me back also through blue dart couriear, the awb no. For my card...