HDFC Bank Complaints & Reviews

Since the past 4 months i have trying to get my credit card settled. I have spoken to en number of your agents in regards to the issue, but nobody was of help.
They keep on asking me to pay my min amt due every month and promise me to help me with my settlement but nothing has happened since the past 4 months.
The same story repeats every month and till yet havent got any resolution.
Kindly help
Kindly contact me shifa sayyed - [protected]

Sir
My HDFC LOAN File No is[protected]. My loan is not transfered from lic till date and my loan installment for the month of Aug 18 has been detected on 10 Aug 18. A check of rs 14259/- also put up by in favor of HDFC ltd by hdfc on 14 Aug 18 and same amount on 13 sep 18. Once my loan not transfered and installment detected by lic, how hdfc can put up check before completion of paper work.
I want refund of both the installments in my bank account on priority.

My payment date for rupees 21, 750 was 5th May 2018, proactively I had processed a complete payment through SBI Credit card on 3rd May 2018. but the amount was reflected in HDFC on 8th May 2018. I had already explained this issue with HDFC Credit card collection team (multiple representatives), Customer Service (Multiple executives) and Personal banker (Ishwariya). Following up this case through phone for past 3 months. But everyone is helpless. Now my penalty charges was 3900 rupees and still keep increasing day by day.
on 7th September nearly 4000 rupees was blocked from my savings account by HDFC Credit card department without any notification.

Past 10 days I have escalated this issue to Grievance team through email / Applied in online complaint form(HBL=[protected], but no luck.

Kindly help me on this issue to get back my blocked money and needs to solve my issue by cancelling unwanted charges initiated by credit card team.

Along with this mail, I have attached necessary documents.

Name: Praveen Ebenezer
Contact Number : [protected]
Email ID: praveen.[protected]@gmail.com

Dear sir/madam,

I'm using hdfc credit card. I got a message stating that an amount of 1399/- was debited from my credit card without my permission on 30 aug 2018.

Kindly cancel this plan and request you to refund the amount of rs 1399/-. Please deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card.

Kindly, refund my amount.

Thanks and regards
K. Yogeswararao
Mob no: [protected]

Cancellation of one assist membership.

I am a new hdfc bank credit card holder. I didn't done even a single transaction. The bank has auto debited rs. 1399/- from my credit card number ending with 2803 without my concern on date:17/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-.

Dear hdfc bank,

Yesterday i have done the transaction through my hdfc credit card. The amount of 151125/- transaction is declined but the amount is debited from my account. I have raised a compliant, the compliant no is [protected]. I done this transaction on yesterday. And i raised the compliant also.

Please check and revert back my amount asap to my card.

Regards,
Narendra

मै hdfc bank balotra में current account holder हू...
दिनांक 5 सितंबर को मेरा चेक (फर्म नाम त्रुटि)के कारण रद्द कर दिया गया...बाद में कर्मचारी ने मुझे बेंक मे fdr करने के लिए उकसाया गया जिसे मेने स्वीकारा...दिनांक 18 सितंबर को मेरे चेक को कर्मचारी ने फिर स्वीकार करने से मना कर दिया गया और कहा कि जब तक मै hdfc मे invest ना करू मेरा चेक पास नहीं किया जाएगा...मै hdfc balotra branch का नियमित उपयोगकर्ता हू... आशा करता हू की उक्त विवाद का निपटारा कर muje जल्द सूचित किया जाए...

I ravi manral and my wife indu manral have been harassed for a loan which we have not taken. We have received multiple calls from a no. [protected], vinita and even telling her that we are not connected to any such person but she started calling our friends and colleagues which has spoiled our reputation. We don't even know from where she has got the personal information and also who has given them the rights to call our friends and colleagues. I have already called police & will file a police complaint also against hdfc bank but still she is calling our colleagues which is embarrassing. My number is[protected]

Hi.. I have taken consumer durable loan from hdfc 4 months ago.. U have said after 3 months i will recieve my cashback but i havent recieved till yet.
My loan no is - [protected] and [protected]
My name is dr ankush jain and registered mobile number is [protected].
I am regularly calling your customer care but there is no response
Is this the way hdfc is giving promises to the customers and specially your customer care number [protected];its always busy;i have called thousands of times and wait for hours.

There are double payment to ca exam fees found in my bank statement. Please provide me refund of one payment asap.

Details of double payment for your reference.

27-aug-18 [protected]-paytmicaiorg [protected] 27-aug-18 1, 800.00

27-aug-18 [protected]-paytmicaiorg [protected] 27-aug-18 1, 800.00

Please provide me refund soon.

Loan number :[protected]
I have applied home loan in hdfc salem, tamilnadu branch and got approved. To be frank the staff behaviour is really worst and they does know process. They will ask you to round for small things.in my case it happened many times. I have the worst think is at the time of disbursement. They are thinking that if say any at last moment borrower accept. I came to know that insurance is optional but they told its compulsary for your property. If property is in risk then why should you approved the laon or at the time of inspection you would rejected. Last moment manager told if you are intrested you can avail the loan else we can cancel.
I mean you have to insurance compulsary otherwise will cancel your loan.
Their grivience system also very worst. I have raised level 1 complaint many times but not able raise level 2 complaint because again and again asking me to raise level 1 complaint.
The hdfc home finance people thinking that borrowers are begger and staff are giving the loan from their pocket.

Hi,

Need to pre-close my hdfc insta jumbo loan on credit card. There is no process mentioned on hdfc bank website or netbanking account. Since the process to take loan is easy then why they do not have any process to close the same online as well. On customer care number it is very difficult to talk to customer care executive. They have everything computerized. It was mentioned that i can pre-close it after 1 year with 3%...

I have received today a message stating "dear customer mandate reference no: hdfc — issued to idbi bank ltd with value rs. 39000 and frequency adho is recevied today for processing."
I have applied for home loan with idbi last week and my salary account is hdfc, my monthly emi would be around 11, 200 rs but why did i receive this message

My saving account with hdfc bank
Not using this account frm last 1 year now in this account balance is -6000/-, now i want to use this account. Must i have to pay this amount?

Ac no [protected]

In this account bank showing this amount as hold amount -6147.80

To,
The manager,
Hdfc bank ltd.
Mumbai.

Dear sir/madam,

Sub: unauthorised transaction through my debit card no: [protected]

This refers to my online complaint lodged vide complaint no: hbl=[protected] and hbl=[protected] on september 17, 2018 for unauthorized transaction done from my debit card no: [protected] connecting to my savings account no. [protected].

In this regard, i would like to inform you that while i was travelling to chicago for my business trip on september 17, 2018 and was boarding flight emirates ek501 from chatrapati shivaji maharaj international airport, terminal 2, mumbai, i received a sms on my registered mobile number as under:
“thank you for using debit card ending 8891 for rs.17785.36 in valencia at h&m0378 on[protected]:03:40:48 avl bal: rs 1165.54”

Copy of my cardholder dispute form is enclosed herewith for your ready reference and record which i have already submitted to address given of said form.

On receipt of this message, i was shocked and surprised to see such transaction which debited the huge amount from my account no: [protected] as my debit card was in my possession at all times and i was busy with boarding formalities and had not done any such transaction. I received call from hdfc bank confirming the transaction and i immediately reverted them in denial and also asked them to block my debit card to ensure any further loss.

I hereby declare and confirm that aforesaid transaction is not done by me and is unauthorized. I request you to credit the said amount immediately to my account. Further, also request you to investigate that how such transaction was executed when my debit card was intact with me and password, cvv details or card details were never shared with anyone.

Requesting you to ensure action is taken timely to avoid any further loss and trauma to me. Hope your esteemed organization will help me to recover my hard-earned money at earliest.

My hdfc money back policy no;12940998, i pay my wife debit card on 18/5/18, this payment reciept 21/5/18 sent to me, after 3 monts, then from7/8/18 will have to call your payment again, i asking you where is my first payment? It was already deducted from my wife bank a/c. One month before i already submitted those things in aluva office but there told they have no information about these, so kindly do need fully.
My mobile no;[protected]
E mail ; [protected]@gmail.com

Sir,
I transferred rs.40000 to the hdfc account [protected] (Hdfc0001625)
Instead of [protected] (Hdfc0001625)
Details of transactions
Rs.25000 upi transid[protected] on 15-09-18 time 18:50
Rs.15000 upi transid[protected] on 15-09-18 time 18:53.
Hence i request you to enquire, hold the account and recover my amount.
Yours faithfully
Thota srinivas
Sbi gambhiraopet
Ifsc sbin 0020295
A/c [protected]
[protected]

I transferred RS.1000 From my hdfc account [protected] to SBI account through chillar app on 13th September the money got debited but the money was not credited in SBI account.. how will I refund my 1000 to my hdfc account? Please help me with to his issue..

Hdfc bank — unauthorized charges for an account that should have been closed

Submit a complaint
I have been working on closing a hdb financial services ltd account with hdfc bank barasat branch since 2017, separate closure requests were submitted and none were honored. As i had withdrawn the account balance based on the bank's suggestion, they however, did not close the account and i incurred charges for not maintaining balance within the account.

As it was a salary account, my company deposited some funds in there and the negative balance was sufficed by the bank withdrawing all these charges. I am posted outside india due to a job relocation.

I have raised complaints with the ombudsman and nodal officer, been to the back several times, however, no action has been taken so far.

Recently, upon my arrival in india, i requested the bank to reverse the charges incurred due to non-maintenance of minimum balance. They delayed the reversal charges.
Because of non-closure of my account, i have incurred rs. 8, 706.34 plus ecs return charges of rs. 1, 087.41.

The bank officials refuse to acknowledge that closure forms were submitted, insist that closure could have been done online.
Even i cleared credit cards payment.

I have been thoroughly harassed and incurred charges trying to retrieve the amount from them. Transportation charges to keep going back to the bank again and again, troubling my senior citizen parents to no end.

I am hdb financial services ltd employee resigned[protected] even egain join my previous company with hdb financial services ltd date[protected]

Request: to please reverse both non-maintenance of minimum balance charges and ecs return charges.

Hdfc bank customer support has been notified about the posted complaint..
Regards
Sanjib bhattacharya [protected]
[protected]
[protected]@gmail.com
Cust id with hdfc 74076038

I hav applied on 31st of aug i hav submitted my doc's almost now its 17th sept till now it is under process as per the agent to whom i hav given my doc's (Aditi) agent name i hav nt received any sms no update day even verification department people's are least bodder just making fool to customers not receiving the calls no proper response plzz take it serious such a trustfull bank we can't expect this kind of behaviour attitude from u guys its a humble request plzz revert back on the same email id [protected]@gmail.com or on dis no [protected]