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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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HDFC Bank reviews & complaints page 883

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D
Duradundi Badkar
from Pauni, Maharashtra
Sep 20, 2018
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Dear sir

Even though deposited or balance amount of Rs. 25, 163/- was present on 5th September 218 in account, without any reason deducted an amount of Rs.Rs.649/- on 7th Septmber 2018 as overdue as overdue loan. You have done the same many times. Kindly as soon as possible deposit the same.

Thanking you.
best regards.
HDFC Bank customer support has been notified about the posted complaint.
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    K
    Kattyjacky123
    from Agra, Uttar Pradesh
    Sep 20, 2018
    Resolved
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    Resolved

    Address: Dehradun, Uttarakhand

    Dear sir
    I am a hdfc credit card holder. The bank has auto debited 1399 rupees without my concern on[protected] which is totally a fraud which can not be accepted my me as i am not interested in one assist membership plan please make it sure to deactivate this membership as soon as possible i[censored]nable to resolve my problem i will compel to go to the higher authority regarding dis problem which you can understand very easily.
    Name-karan joshi
    Customer id[protected]
    Credit card ending no-0971
    Aug 7, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Greetings from OneAssist!

    We regret the inconvenience caused. Your membership cancellation is processed vide service request number 5238499. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

    Regards,

    Devendra,

    OneAssist, Social Media Team.
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      R
      Rangaraj Muthusamy
      from Chennai, Tamil Nadu
      Sep 20, 2018
      Resolved
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      Resolved

      Address: Erode, Tamil Nadu, 638056

      The loan is taken from centurion bank ltd, egmore branch chennai.
      Tn22aq7227 is the vehicle number.
      The loan is fully paid and i would like to obtain noc. Since the centurion bank is merged with hdfc bank ltd, i would like to receive the noc from hdfc bank ltd.

      Please help to get the same.

      Many thanks for your help!.

      Regards
      Rangaraj
      [protected]@gmail.com
      [protected]
      Oct 24, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 21, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We request you to write to [protected]@hdfcbank.com mentioning your loan account number, to enable us to check and assist you further.

      -Anay
      HDFC Bank Customer Assistance
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        L
        lavanyasathish
        from Bengaluru, Karnataka
        Sep 20, 2018
        Resolved
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        Resolved

        Hi,

        I have forgoten my my old food card password and i have applied for the new food card. I also received the new food card yesterday. I just swiped my new food card in my office cafeteria it shows card was declined.in my old card i have balance, now i want you to transfer my old food card balance into my new food card

        Thanks
        Lavanya s (Lavanya. [protected]@cognizant.com)
        Sep 21, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 20, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

        -Manoj
        HDFC Bank Customer Assistance
        Sep 20, 2018
        Updated by lavanyasathish
        Hi,

        I have mailed details to the above mentioned mail

        Thanks
        Lavanya
        Sep 21, 2018
        Updated by lavanyasathish
        Hi Sir,

        Till now am not getting any response for bank regarding transferring balance amount.Please do it as soon as possible

        Thanks & Regards,
        Lavanya S
        Sep 21, 2018
        Updated by lavanyasathish
        fdfs
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          N
          from Bengaluru, Karnataka
          Sep 20, 2018
          Resolved
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          Resolved

          Address: 560076

          I applied for addon card for four times, every times they reject the card without even making a single call, i shared the documents four times,
          Reasons for rejections -
          Ist — signature mismatch - i understand
          Iind - embosed name is not mention-
          Iiird - name not mention
          Ivth - relationship not mention.- they just want to tick mark - and thye decline the application.
          This is really pathetic, they can make the call for confirm the relation,
          I applied the other cards, if any thing is missing hdfc team can call and confirm.
          They don't want to issue the card intentionally this is really bad services.
          I will close my primary card soon.
          Thanks
          Hdfc team.

          Nitin
          [protected]
          Oct 21, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 20, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          We deeply regret the inconvenience. We wish to inform that the application for Add-on card is processed based on the application form and the details provided in the same. We request you to send a fresh form with all the details completed and correct signature. We have no intention to cause any inconvenience.

          -Anay
          HDFC Bank Customer Assistance
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            T
            Trilok Chand Meena Jareda
            from Kheralu, Gujarat
            Sep 20, 2018
            Resolved
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            Resolved

            Address: Dahod, Gujarat, 389151

            Sir, my name is trilok chand meena. I belongs to dahod, gujarat. I am applying for hdfc credit card. But not meet till date. But sms come

            Smart pay a bsnl mobile no.[protected] which is not my mobile no, i have already blocked my card by customer care but issuing another card which is not delivered to me. And again recharge 100 rupees on wrong mobile no.[protected]by smart pay. I give application to close my credit card at dahod hdfc branch but did not give receiving by manager. But still i am getting outstanding rs 310 for this card ending with 5964. As per instruction hdfc customer care i have submitted written letter to permanently close the credit card but nothing happened. Please help me to permanently close the credit card and reimburse my all dues because that without any purchase. Thanks trilok chand meena.
            Oct 21, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Sep 20, 2018
            Updated by Trilok Chand Meena Jareda
            Dear Customer,

            Greetings from HDFC Bank Credit Cards team.

            Your HDFC Bank Credit Card has been returned by our courier as "undelivered " post their unsuccessful attempts for delivery at your mailing address registered with us.

            In case there is change in your mailing address please send a duly signed letter confirming the new address to enable us do the needful. The letter can be sent to the following address

            HDFC Bank Cards Division
            PO BOX # 8654
            Thiruvanmiyur PO
            Chennai 600 041

            We look forward to the continued opportunity of serving you and wish you many happy moments of card usage.

            Thanks and regards,

            Asst Manager
            Cards Despatch
            Verified Support
            Sep 20, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            With regard to your query regarding your credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://goo.gl/RqZH2e

            -Anay
            HDFC Bank Customer Assistance
            Oct 09, 2018
            Updated by Trilok Chand Meena Jareda
            sir my name trilok chand meena and my cradit card ending with 5934 is permanent close but issuing another card ending with 5964. and not resolved outstanding dues amt. Rs 403 .this amt. create by recharge a wrong mobile no.[protected] so please settle this amount due to not using by me. and close my new cradit card ending with 5964 which is not meet me till date.
            thanks
            Jan 27, 2019
            Updated by Trilok Chand Meena Jareda
            Sir my complaint not resolved yet.i received mail with dues 2500₹ without using my undelivered card ending with 5964.
            Pls I humbly request for close my credit card with all dues.
            Thanks
            Trilok Chand meena

            Jan 27, 2019
            Updated by Trilok Chand Meena Jareda
            I send latest statement of credit card.

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              Y
              yusuf talib
              from Savantvadi, Maharashtra
              Sep 19, 2018
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              Address: Aurangabad, Maharashtra, 431001

              As above mentioned want to cancel the one assist service, hdfc bank credit card debited the amnt of 1299/- on 11 sept 2018, without informing me, request to refund the amnt and settle asap.
              Credit card no 1287,
              Relationship no. 2755560

              As above mentioned want to cancel the one assist service, hdfc bank credit card debited the amnt of 1299/- on 11 sept 2018, without informing me, request to refund the amnt and settle asap.
              Credit card no 1287,
              Relationship no. 2755560   replace all
              HDFC Bank customer support has been notified about the posted complaint.
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                M
                Massriharsha
                from Gajuwaka, Andhra Pradesh
                Sep 19, 2018
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                Address: Visakhapatnam, Andhra Pradesh

                My requirement is to update email ID:[protected]@gmail.com
                In this contest, I have used inter net banking more than 5 times as have forgotten my password.
                Kindly enable activation for immediate use.Guide me to get new password at earliest.

                Best regards
                M RATNAMJANEYULU
                Registered MOB:[protected]
                Credit card no:[protected]
                Sep 19, 2018
                Updated by Massriharsha
                Change old email ID to new email ID
                Old email ID:[protected]@vizagsteel.com
                New email ID:[protected]@gmail.com
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                  M
                  Manu Aman Singh
                  from Vijayawada, Andhra Pradesh
                  Sep 19, 2018
                  Resolved
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                  Resolved

                  Address: Saharanpur, Uttar Pradesh

                  Your employee told us about a scheme name gold scheme in which personal loan interest is 6.5%.And they committed us that they provide us a loan of 15 lac on behalf of my mother's salary as she is a Government servant but when they get the documents they provide us a loan of rupees 4.3 lac on the interest rate of 15% as we ask them for it even at last time that how much amount should they pay they told us that u get a loan of Rupees 10 lac and now they are not picking our call.They are authorised from Railway road branch Saharanpur Uttar Pradesh and the names are Gajendra and Ajeet.
                  Oct 21, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 20, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your Loan Account No., complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    A
                    Arpan1Kumar
                    from Mathura, Uttar Pradesh
                    Sep 19, 2018
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                    Address: Ghaziabad, Uttar Pradesh, 201002

                    I purchased my MacBook Pro on 02/01/2018 using HDFC cashback offer.
                    The offer stated that within 90 days the cashback will be credited in the bank account but only one EMI is left yet I have not received the cashback and HDFC helpline are not providing sufficient details
                    Its a fraud!
                    Hdfc bank is a scam...
                    Please contact me on [protected]
                    The loan is registered to[protected] number
                    My email id is [protected]@gmail.com
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      karthikt666
                      from Jayamkondacholapuram, Tamil Nadu
                      Sep 19, 2018
                      Resolved
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                      Resolved

                      Address: 641012

                      Dear sir/madam,

                      Unfortunately i did wrong transaction from my payz app wallet ([protected]) RS1535.40, kindly do necessary action
                      transaction id:[protected]yM76rE5
                      date & time :19/09/18 &0 1.39pm
                      Beneficiary details mentioned below:
                      RAGULKUMAR
                      [protected]
                      IFSC CODE:CORP0000113
                      BRANCH :VELLANDIPALAYAM
                      LOCATION :COIMBATORE

                      Kindly take immediate action for refund

                      Thanks & regards
                      [protected]
                      Oct 27, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 25, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We note that the amount has been credited to the Account number 5204XXXXX67911 successfully. We request you to kindly share below-mentioned transaction ID to the respective bank for reference. Bank Transaction ID[protected] Bank Account Number - [protected] Bank IFSC Code - CORP0000113 We request you to e-mail your suggestions/ feedbacks/query/dispute to [protected]@payzapp.in or call on[protected]Toll-Free) which will help to address your queries/complaints related to PayZapp.

                      -Anay
                      HDFC Bank Customer Assistance
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                        A
                        Akhil Duggal
                        from Vinukonda, Andhra Pradesh
                        Sep 19, 2018
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                        Address: New Delhi, Delhi, 110031

                        I had applied for hdfc dinerss club miles credit card on[protected]. But haven't get any revert from therir side till now even my application is not processed. They had just collected my documents. Even the executive who had collected my docs is not reverting. Also they had collected my documents twice.
                        My credit card application number - cc38578252.
                        Attaching the acknowledge receipt below.
                        Very illiterate and irresponsible staff.
                        Worst experience with hdfc.

                        Regards
                        Akhil duggal
                        HDFC Bank customer support has been notified about the posted complaint.
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                          H
                          hguptaggn
                          from Gurgaon, Haryana
                          Sep 19, 2018
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 122002
                          Website: www.hdfclife.com

                          I received call from Neha ( [protected]) 3 times in last 2 months. The latest is today i.e 19.09.18
                          She told me that I have a policy HDFC life Classic Assure plus no 11403946 dt 23.03.10 and paid rs 50000/= towards the same. Since I have not paid any further and it is lapsing. I can revive the same by paying 2 instalments of Rs 50000/= each i.e 100000/=. Then I can claim 208000/= immediately. She asked me to contact one Manish Chauhan ( [protected]), RM, HDFC life Mumbai.

                          I called up HDFC life customer care and they told me that this is fraudulent call and I need to immediately give them a written complaint.

                          I saw more such complaint like this on this site, but the response of HDFC life is very bureaucratic without any botheration of customers or their own brand value.
                          Oct 24, 2018
                          Complaint marked as Resolved 
                          HDFC Life customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 22, 2018
                          HDFC Life Customer Care's response
                          Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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                            J
                            Jaison Jacob Piravom
                            from Bengaluru, Karnataka
                            Sep 19, 2018
                            Resolved
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                            Resolved

                            Address: 560100

                            I have cancelled one bus ticket and train ticket booked using hdfc credit card. I am yet to get the refund money on my card. I am following up with hdfc for last 3-4 months. They are replying with same copy and paste email every time.
                            I want to close this credit card asap, as i feel completely insecure using hdfc credit card. I have a strong feeling that i am risking my money using hdfc services.

                            I will also provide my email reference number to hdfc regarding this issue.
                            Email ref no: hbl=[protected]
                            Oct 25, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 19, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have taken note of your comments expressed with regard to your credit card and you may look forward to receiving a response to your e-mail id by today. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                            -Anay
                            HDFC Bank Customer Assistance
                            I was working in HDFC Bank micro finance 2014 my pf is not received me, plez help me . I have no pf number . Plz help me
                            My mobile number [protected] . Bank staff no help ... Sooo plz see and actin tht my complaint . Tnkuu.

                            Ashwani Kumar
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                              N
                              nishant bansal
                              from Anand, Gujarat
                              Sep 19, 2018
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                              Address: 147105

                              Dear Sir,
                              i have health policy of Hdfc ergo.My policy no. [protected]. i have this policy from last 5 yrs. i have child in 26 may 2016. i have added my child in this policy. I take no claim till now. My child have some viral fever on 14 sep 2018, i take to local doctor he gave medicine, but on 16 sep night he is shivering so much and he have 103.7"f temp. i got worried.

                              I go to colombia Asia hospital which is 60 km from our town. when i reach there the MO checked and asked me he has viral we have to admit in the hospital. i told which viral she is we took some blood test then we will tell you. i said ok.
                              He admit my son and take sample of blood. After 1 hour reports come, she asked me your son have hybrid viral due to bacterial.
                              They start their treatment and asked me to submit money or medical insurnace card. i submit card they mail to HDFC ERGO they gave 20000 rs pre approval for this.
                              i feel good due to service. now today on 19 sep when they asked to discharge the doctor write down this is tonsillopharyngitis.
                              the company rejected the claim.

                              This is first time i claim for insurance in 5 yrs. First day the said this is viral now they said tonsillopharyngitis. i dont know even that what is this ???

                              Even when every year i renewed my policy nobody tell me about this. i have to pay 38000/- for this. if they said on 1st day that this is not covered in insurance i will admit somewhere else. because i took the insurance for my family safety and money. but i have to pay money and not covered in insurance why should i took policy.
                              On first day when they check my son they must to ask that he have tonsills but they said this is hybrid viral due to bacterial. if they said on first day i must prepare for this.

                              i called toll free numbers 2-3 times, they said we make call to you, but no call recieved till now. because they are making fools to customers.

                              this is cheating with me. i urge please and humble request to check all this matter seriously. they betrayed me.
                              please check all reports they do with laboratory.

                              1. dengue fever
                              2.kidney function
                              3.liver function
                              4.complete blood count
                              and so many tests.


                              sir please do favor i am so much in tension. i am paying premium from last 5 yrs. but today they betrayed me. please sir give justice to me.
                              i shall very thankful to you for this.

                              Nishant bansal
                              [protected]
                              HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                G
                                Gregory Kiran Kumar
                                from Bengaluru, Karnataka
                                Sep 19, 2018
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                                Address: Bangalore, Karnataka, 560083

                                I have applied online for fastag through hdfc fastag program. I made payment of 500 inr. The reference number of the application is hfr077318. I had received e email with the reference number. I have also submitted application online tried and trying to reach their customer care for last two days and always busy at the moment. Pls help... Its almost 10 days still no response.

                                Application ref no - hfr077318
                                Mobile no - [protected]
                                Vehical no - ka05 mu1478

                                Regrads

                                Gregory kiran kumar
                                Dear Customer,

                                We request you contact the customer care number mentioned in below URL or write to support.[protected]@sahaj.co.in, who will ensure that your query is resolved at the earliest. https://goo.gl/8uvNuh

                                -Anay
                                HDFC Bank Customer Assistance
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                                  N
                                  nishant bansal
                                  from Anand, Gujarat
                                  Sep 19, 2018
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                                  Address: 147105

                                  This is worst company. I have health policy from last 5 yrs. I have no claim from last 5 yrs but now when i need claim of rs 37000 only they declined.
                                  I urge all customera not to use this policy of Hdfc ergo.
                                  I really urge to all peoples dont take policy of hdfc ergo. They are making fool to all peoples.
                                  My policy no. [protected]
                                  They give first pre approval for rs 20000 after that they rejected the claim.
                                  This is all fake.
                                  HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                                    N
                                    NISHANTH V ANAND
                                    Sep 19, 2018
                                    Resolved
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                                    Resolved

                                    Address: H2X2L6

                                    Hi,

                                    My name is nishanth and i am an hdfc account holder since 2015. This was my salaried account when i was working back in india, however, i did not use it ever since i left the job. I am in canada now pursuing a master's degree. I had a bit of financial crisis and remembered that i had some money left in the hdfc account. To my surprise when i opened my account, around 2500 inr has been deducted over several months. I have not been intimated about this apriori and i have not received any emails regarding the change in account type. It's really painful to see all the savings go away especially when you are a student and in the financial crisis. I would really appreciate if you can provide me with a refund of the deducted money.

                                    Thanks
                                    Oct 20, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 19, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Hi my credit card not working. there is no information from bank side and also for late payment they credit late fee for 750. without working the card how i will pay the amount.
                                    rakhir's reply, Sep 9, 2018
                                    Hi my credit card not working. there is no information from bank side and also for late payment they debitlate fee for 750. without working the card how i will pay the amount.
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                                      S
                                      Sahil Jangra
                                      from Gurgaon, Haryana
                                      Sep 19, 2018
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                                      Address: Sirsa, Haryana, 125055
                                      Website: 9812727406

                                      Dear sir,
                                      I have a hdfc bank account in you sirsa haryana branch. my account no [protected] mukesh kumar. This account had my credit card as my credit card was closed before 4 years . That card want to re open my card. i went bank branch they not listen me please help me and re open my credit card

                                      MOB [protected]
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                                        K
                                        Kuldeep.gupta
                                        from Hajipur, Punjab
                                        Sep 19, 2018
                                        Resolved
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                                        Resolved

                                        Address: Ludhiana, Punjab, 141013
                                        Website: WWW.HDFCBANK.COM

                                        Dear sir i received unauthorized message regarding receiving and spending money on gift cards. This message is comes from hdfc bank. I already complaint about this in hdfc customer service operatior. These messages comes on my jio number ([protected]). I my thought someone is miss using my phone number for thier personal banefits. The bank have to verify the contact then they have to provide the gift cards to costumer.
                                        Oct 20, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 19, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        I request you to share your complete concern, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        Hello sir i was applied for new debit card before 7 days ago. but still i don't receive my new debit card and showing active in my net-banking account. my account number is [protected].
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