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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 9, 2025
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K
Kashi Babu
from Mumbai, Maharashtra
Sep 16, 2018
Resolved
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Resolved

Address: Mumbai City, Maharashtra

Hi sir,

I have made wrong transaction below

Dates narration ref. No. Value date withdrawal deposit closing balance
Update: inr 16, 000.00 debited from a/c xx9200 on 15-sep-18. Info: upi-[protected]-[protected]@sbin0001503. Ifsc. Npci-pay[protected]upi. Avl bal:inr 93, 494.34

Rs. 500.00 debited from a/c *9200 on 15-09-18 to a/c *6492 (Upi ref no.[protected]. Not you? Call on [protected] to report

Update: inr 60, 000.00 debited from a/c xx9200 on 15-sep-18. Info: upi-[protected]-[protected]@sbin0001503. Ifsc. Npci-pay[protected]upi. Avl bal:inr 33, 494.34

Rs. 500.00 debited from a/c *9200 on 15-09-18 to a/c *6492 (Upi ref no.[protected]. Not you? Call on [protected] to report

Now plz guide how my money will get fund to my account

Kindly confirm process to reclaim back of wrong transaction through google pay (Tez) app. Wrongly deposited into below account
Sbi account#[protected]#
Ifsc-sbin0001503

Thanks
Kashi babu degala,
Hdfc saving account #[protected]#
Cust id 45103774.
Mobile no:-[protected]
Oct 24, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Sep 16, 2018
Updated by Kashi Babu
Hi sir,

I have made wrong transaction below

Dates narration ref. No. Value date withdrawal deposit closing balance
UPDATE: INR 16, 000.00 debited from A/c XX9200 on 15-SEP-18. Info: UPI-[protected]-[protected]@sbin0001503.ifsc.npci-PAY[protected]UPI. Avl bal:INR 93, 494.34

Rs. 500.00 debited from a/c **9200 on 15-09-18 to a/c **6492 (UPI Ref No.[protected]. Not you? Call on [protected] to report

UPDATE: INR 60, 000.00 debited from A/c XX9200 on 15-SEP-18. Info: UPI-[protected]-[protected]@sbin0001503.ifsc.npci-PAY[protected]UPI. Avl bal:INR 33, 494.34

Rs. 500.00 debited from a/c **9200 on 15-09-18 to a/c **6492 (UPI Ref No.[protected]. Not you? Call on [protected] to report

Now plz guide how my money will get fund to my account

Kindly confirm process to reclaim back of wrong transaction through google pay (Tez)app.wrongly deposited into below account
SBI ACCOUNT#[protected]#
IFSC-SBIN0001503

Thanks
Kashi Babu degala,
hdfc saving account #[protected]#
cust id 45103774.
Mobile No:-[protected]
Sep 16, 2018
Updated by Kashi Babu
Hi sir,

I have made wrong transaction below

Dates narration ref. No. Value date withdrawal deposit closing balance
UPDATE: INR 16, 000.00 debited from A/c XX9200 on 15-SEP-18. Info: UPI-[protected]-[protected]@sbin0001503.ifsc.npci-PAY[protected]UPI. Avl bal:INR 93, 494.34

Rs. 500.00 debited from a/c **9200 on 15-09-18 to a/c **6492 (UPI Ref No.[protected]. Not you? Call on [protected] to report

UPDATE: INR 60, 000.00 debited from A/c XX9200 on 15-SEP-18. Info: UPI-[protected]-[protected]@sbin0001503.ifsc.npci-PAY[protected]UPI. Avl bal:INR 33, 494.34

Rs. 500.00 debited from a/c **9200 on 15-09-18 to a/c **6492 (UPI Ref No.[protected]. Not you? Call on [protected] to report

Now plz guide how my money will get fund to my account

Kindly confirm process to reclaim back of wrong transaction through google pay (Tez)app.wrongly deposited into below account
SBI ACCOUNT#[protected]#
IFSC-SBIN0001503

Thanks
Kashi Babu degala,
hdfc saving account #[protected]#
cust id 45103774.
Mobile No:-[protected]

Verified Support
Sep 18, 2018
HDFC Bank Customer Care's response
Dear Customer,

Kindly email us at [protected]@hdfcbank along with the above details and confirm the nature of the wrong transaction. Please confirm if you have transferred to an incorrect beneficiary or you have entered the beneficiary details incorrectly while initiating the transaction.

-Manoj
HDFC Bank Customer Assistance
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    F
    Franko binny
    Sep 15, 2018
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    Address: Thoothukudi, Tamil Nadu, 628008

    I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/- from my credit card number ending with 4580 without my concern on date:07/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

    Oneassist relationship number : 2574109
    Name :- binny franko
    Mobile no. :- [protected]
    Credit card number ending :- 4580
    HDFC Bank customer support has been notified about the posted complaint.
    Sep 18, 2018
    Updated by Franko binny
    Any update
    Sep 23, 2018
    Updated by Franko binny
    waiting for the update
    Dear Customer,

    We regret the inconvenience caused. Request you to share your membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that we can assist you in your case.

    Regards,

    Devendra,

    OneAssist, Social Media Team.
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      P
      Prince Chakraborty2019
      from Brahmapur, Odisha
      Sep 15, 2018
      Resolved
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      Resolved

      Address: Kolkata, West Bengal

      Mr amit who was the representative from hdfc bank kolkata had all my documents verified and i submitted him and signed all his documents.
      Then i received many calls from the bank for the credit card address verification.
      My present as well as my office address was verified.
      I received sms also regarding the verification process and all got completed. The digital verification was also successful.
      However today i logged in the system and found its showing disapproved.
      Why it got happened i received 2 other credit card also from icici bank on the same documents and address. And both icici and hdfc was done at same day same time by separate representatives.
      As per rbi guidelines without proper reason.
      My mobile no given was [protected]
      My email id given as prince. [protected]@gmail.com
      Oct 19, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Sep 15, 2018
      Updated by Prince Chakraborty2019
      I need my credit card asap
      Sep 16, 2018
      Updated by Prince Chakraborty2019
      My credit card application no is 18I[protected]E1
      Verified Support
      Sep 16, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We can help with that. Please write to [protected]@hdfcbank.com with your Card application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      -Anay
      HDFC Bank Customer Assistance
      Sep 17, 2018
      Updated by Prince Chakraborty2019
      What is the reference no
      Sep 17, 2018
      Updated by Prince Chakraborty2019
      I send the email with subject line TTU[protected]
      Sep 17, 2018
      Updated by Prince Chakraborty2019
      What is the status of my complaint
      Sep 18, 2018
      Updated by Prince Chakraborty2019
      How long more it would take for my complaint to get it resolved and when i would be receiving my credit card
      Sep 20, 2018
      Updated by Prince Chakraborty2019
      Still i am not getting any update when i would be receiving my credit card.. Sent email with follow ups to [protected]@hdfcbank.com email id
      Sep 23, 2018
      Updated by Prince Chakraborty2019
      No one seems to solve my problem... I mean there should be some escalation procedure.. So much delay..
      Sep 24, 2018
      Updated by Prince Chakraborty2019
      Whom to contact it seems no one is replying me bck on [protected]@hdfcbank.com email address
      Sep 24, 2018
      Updated by Prince Chakraborty2019
      I an going to file a law suit in regards to my complaint.. I this is is the only way left
      Sep 27, 2018
      Updated by Prince Chakraborty2019
      I still haven't received any response from Mr Neville for my complaint registered its being a month now...
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        Nitesh1995
        from Kolkata, West Bengal
        Sep 15, 2018
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        Address: Kolkata, West Bengal, 700042
        Website: Hdfc

        On 2nd of august 2018 i tried to add 239 rs to my paytm wallet...5 times rs 40 and 1 time rs 39 but everytime it showed that bank has declined the payment... After half an hour i started getting sms from bank that money has been deducted from bank.. When i approached paytm they said money has not been received by them and bank has only refunded me 39 rs and rest 200 rs they are saying that they have transferred it to paytm but paytm is refusing on that.. Plz help
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          ashishkano007
          from Mumbai, Maharashtra
          Sep 15, 2018
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          Dear sir, my name is ashishkumar kotadiya. Once i went to the hdfc bank for transaction in my account and one executive told me that if i had go with cradit card then i have many benefits. And she gave me all details of that like its lifetime free after first year transaction of 20000 and 2nd year transaction of 50000. And i had purchased it from her. After that i had almost spent above 30000 first year and also above 75000 2nd year. But i got charges of rs.695 from the cradit card bill. And when i go to the bank, no one listen my problem and everybody told that give the online complaint. When i had tried for call the cradit card customer care, there is no reply or also there is not any option to talk with cardit card customer care executive. Its so mentally herrecement for me. So please i request to solve my issue and cancel my unknown charges for that also..
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Saptam Mondal
            from Pune, Maharashtra
            Sep 15, 2018
            Resolved
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            Resolved

            Premium receipt of rs. 50, 000/- paid on 31/03/2011 not received so far.

            Have been approached over telephone to further deposit 50, 000/- to get back 1, 70, 518/- which is the current value of the money multi plan with pp term 10 years. Caller manush jain is refusing to send mail. Call received from [protected].
            Is it a genuine caller? From hdfc life?
            Oct 23, 2018
            Complaint marked as Resolved 
            HDFC Life customer support has been notified about the posted complaint.
            Verified Support
            Sep 22, 2018
            HDFC Life Customer Care's response
            Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
            Respected sir

            i am employee of hdfc life in vasai branch since 10th feb 20174 to 13 jan 2015 my emp id 124439 My UAN approval pending from your side & MY pf ALSO PENDING PL Provide Address where i submit alll pf fill up form

            Always Looking Your Positive Co-Operation

            Thanks & Regards,

            Nilesh K Sheth
            [protected]
            HDFC Life Customer Care's response, Sep 22, 2018
            Hi Nilesh, kindly connect with your business HR for addressing your query.
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              V
              Varsha18
              from Gurgaon, Haryana
              Sep 15, 2018
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              This is complaint regarding your employees. They are harassing me on call all day and night.
              Can you please ask them to stop calling my colleagues neighbours family members.
              They have created a mess in my life at a level from where i can attempt suicide.
              24 hours they keep on calling any one from any contact whether they are connected to me or not.
              Loan account number:[protected]
              45622320
              And this all is increasing day by day.
              Due to this i am fired from my office.
              Can you please ask them to stop abusing me on each call and if they think that by doing these things they can get what they want so forget that.
              +1 photos
              HDFC Bank customer support has been notified about the posted complaint.
              Sep 25, 2018
              Updated by Varsha18
              Hi, If you cant solve a issue why this online portal is created. They are calling each and every second to every second person in the universe. Which rule of RBI allows them to harass a person at this extent.
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                G
                Gunjan S
                from Delhi, Delhi
                Sep 14, 2018
                Resolved
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                Resolved

                Address: Vadodara, Gujarat
                Website: www.hdfcbank.com

                Hi, i have a hdfc account which was opened by my previous employer and after i left that company, it has been dormant ever since. Although, illegal still hdfc bank has been levying false maintenance charges to it and it has reached up to -8000+ recently. Earlier this year, they even sent me a text saying that your account will be closed if you don't take any action and so i didn't expecting the same, so they should have closed it, right? But they kept it open and kept levying maintenance charges. Now, by some technical glitch, myntra e-commerce website has transferred my refund amount into that account, which i cannot even withdraw it since that was already gulped by hdfc and the maintenance charges were deducted from it.
                My request is plz return that amount since i don't have anything to do with this account or bank anymore and that is pretty much clear since i have never used it in 2+ years now. And my financial condition isn't that well these days, so every penny counts.
                Please help asap.
                Oct 16, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Sep 15, 2018
                Updated by Gunjan S
                Now they have even deducted all the money even after all the complaints and everything. I am not liable to pay them in anyway since I don't use or want to use their services in anyways and was never their customer, infact my employer was and still this Bank is behaving like a fraud.

                Verified Support
                Sep 15, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                -Anay
                HDFC Bank Customer Assistance
                Sep 17, 2018
                Updated by Gunjan S
                Dear Sir,

                All your Bank did on providing response on my complaint is to confirm the refund and nothing else. My real concern is, I want that money back. I don't want anything to do with this HDFC account and haven't been using it for 2+ years now. Please close it once and for all and allow my refund money from Myntra to come back to me.
                I would have have visited this branch and closed it myself, if I was living in the state.
                I am married and have moved 2+ yes ago.
                So, plz understand and help.
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                  S
                  Shru_p
                  from Mumbai, Maharashtra
                  Sep 14, 2018
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                  Address: Mumbai City, Maharashtra, 400083

                  I had withdrawn 500 rupees from axis bank atm. I did not get the money back but the money was debited from my account. It's been more than a week my money is not yet reimbursed. Kindly help me. Waiting for your positive reply.
                  +1 photos
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                    nehad21
                    from Mumbai, Maharashtra
                    Sep 14, 2018
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                    Address: Mumbai City, Maharashtra, 400708
                    Website: HDFC

                    I havent used credit card. The bank charged some amount of activation of some scheme, i have contacted they told me it was by mistake and we wont charge anything and after some days the sent notice of amount hold rs.2726.
                    I was trying to contact them on given number but the call was not placed.
                    On 26th july they deducted the amount. There was no credit card added in my account still the amount was deducted. Please help me in this.
                    +2 photos
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      Kezia Yonzon
                      from Delhi, Delhi
                      Sep 14, 2018
                      Resolved
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                      Resolved

                      unable to liquidate fixed deposit through netbanking

                      I have been trying to liquidate an FD through Net Banking but receiving the following message- "we are unable to liquidate your fixed deposit since the source account from which your FD was originally booked is closed/blocked. Please visit your HDFC bank branch for liquidating the fixed deposit". Tried changing FD instruction as well, but did not work....
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                      M
                      Mohinder Kumar Gandhi
                      from Gurgaon, Haryana
                      Sep 14, 2018
                      Resolved
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                      Resolved

                      my travellers cheque for usd 100 lost by hdfc bank kalka ji branch

                      Address: 110019

                      I had deposited a Traveller's cheque for USD 100 in my savings bank account (No. [protected]) on 17.10.2017 with HDFC bank, at their branch in B-52, Ground Floor, Kalka ji, New Delhi -110019. I have attached the photocopies of my cheque and the deposit slip.
                      I was told that the cheque will be routed thru Mumbai HQ for clearing. Later I found that the above mentioned cheque has not been credited to my account even after 6 months....
                      +2 photos
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                      Drbhalla07
                      from Hoshiarpur, Punjab
                      Sep 13, 2018
                      Resolved
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                      Resolved

                      I purchased jewellery wroth rs 66807 from the tanishq showroom at amritsar using my hdfc debit card on dated 18.04.2018. That time there was an offer of 5% cash back. But i did not get my cash back. Here is the offer;

                      Under this offer all hdfc debit & credit card holders (“cardholders”) are eligible to get cashback of 5%* on a minimum purchase of inr 35000/- or more in a single transaction.
                      Offer will be valid only for all purchases made with hdfc debit & credit cards.
                      Offer is applicable for all successful transactions made between 13th april to 22nd april 2018
                      Maximum cashback to card to be rs 4000 per customer.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Sep 20, 2018
                      Updated by Drbhalla07
                      Plz reply
                      Dear Bhalla,

                      Steve here from the Customer Relations team. Always here to help!

                      Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

                      We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

                      Sincerely,
                      Steve
                      Drbhalla07's [Complaint's author] reply, Sep 22, 2018
                      Thanks steve for responding. This is my email & phone no. Plz do the needful. [email protected]
                      9417083812
                      Drbhalla07's [Complaint's author] reply, Sep 22, 2018
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                        O
                        from Delhi, Delhi
                        Sep 13, 2018
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                        Address: New Delhi, Delhi, 110015

                        Hi,

                        I am using hdfc credit card. I was going through credit card statement and found that without any intimation you have deducted the amount of 1899 from my credit card on 12th september 2018

                        Kindly cancel this plan and request you to refund the amount of rs:1899. Pleases deactivate oneassist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card.

                        My name - om prakash
                        Contact number - [protected]
                        Mail id - [protected]@gmail.com

                        For any query you can call me on this number.

                        Regards,
                        Om prakash
                        [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Santhosh Kumar Ganesh
                          from Bhadravati, Karnataka
                          Sep 13, 2018
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                          Address: Mysore, Karnataka, 570017

                          Hello, you people don’t have common sense...!.before debiting from my account u people should take my permission right...see last year itself given request to cancellation of membership but again u people continued without my permission...i[censored] don’t refund for the same means u ll receive notice from consumer court
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                            Vish245
                            from Noida, Uttar Pradesh
                            Sep 13, 2018
                            Resolved
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                            Resolved

                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301+

                            Hi,

                            I am a tcs associate. Lost my hdfc food plus card. Got the card blocked but want to get a new one. Also my old card had balance money around 1500 inr. Tried to get it reissued by visiting the bank. But in vain.

                            Please resolve this matter asap. To get in touch regarding the linked account number, please contact me on the below email id.

                            My email : visheshta. [protected]@tcs.com
                            Oct 26, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 15, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We request you to contact our Phonebanking number and place request for replacement of card and transfer of balance.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              M
                              maranjan
                              from Delhi, Delhi
                              Sep 13, 2018
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                              Website: Hdfc credit card division

                              I had applied for hdfc money back credit card 14 days ago. The documents was collected and verified personally from my address by hdfc executive. After some days i was asked to submit rca in nearest branch drop box. I have also done the same in noida sec 62 branch, still not getting any notification for 18i[protected]o2. Please update me with the process.
                              Manish
                              Oct 20, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 15, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We confirm that your application has been taken up to the next stage of processing as per the laid down parameters of the Bank. We would revert to you upon completion of processing of the Credit Card application. You may also track your Credit Card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

                              -Manoj
                              HDFC Bank Customer Assistance
                              Sep 15, 2018
                              Updated by maranjan
                              You are saying that it is taken to the next level of processing but it is still showing disapproves in tracking... Please update me any estimated time when it will be changed or not change
                              Sep 29, 2018
                              Updated by maranjan
                              You told that you will revert me after completion... 14 days passed... When you will complete that
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                                M
                                myankit.sharma
                                from Chennai, Tamil Nadu
                                Sep 13, 2018
                                Resolved
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                                Resolved

                                I have a saving account in chandigarh sector 20 branch. I have raised 3 times reissue debit card request before 4 months, but still i have not received my debit card to my mailing address which is saharanpur. I have already shifted in gurgaon before 2 years back. When i discussed with my personal banker she told me that we will send the card to gurgaon branch and after 4 months back she is not responding my calls and i have not received my customer satisfactory services from hdfc side. Today i have called to customer care and requested that please send my debit card to my mailing address but she also denied and told me that you have to come to chandigarh from gurgaon to collect you card.
                                How can i come to chandigarh specially to collect the debit card only???
                                What type of poor services you have provided to customers???
                                Now hdfc bank employees are not treating with customers professionally.
                                Oct 16, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 15, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  H
                                  from Delhi, Delhi
                                  Sep 13, 2018
                                  Resolved
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                                  Resolved

                                  Address: Firozabad, Uttar Pradesh, 283203

                                  Hdfc bank branch staff misbehaving and refused to open senior citizen account by visit customer home.

                                  Dear manager of hdfc bank

                                  Kindly this is update to your employee name is vipin jha as a personal banker branch code is 946 not open my father senior citizen account. My name 8s himanshu dharma my salary account in hdfc bank want open father saving account also for porpose of fixed diposit. He is clear refused with rood behavior i am visit customer. Thanks y
                                  Oct 18, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 14, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  I request you to share the complete address of the Branch, application number and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    S
                                    Sudhindra Rao MS
                                    from Bengaluru, Karnataka
                                    Sep 13, 2018
                                    Resolved
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                                    Resolved

                                    Address: 560076

                                    Hello team,

                                    I have been paying interest on my credit card for the last 1 and a half year and they keep coming back to me asking me to pay more. I have informed them to close it and give me emi option, so that i can pay the principal and clear it off. However the collections guy comes to my house and threatens me to pay right now and tries to talk to me like i have taken his money. I have paid them more interest than my principal. Now they are telling me that i need to pay them 65 thousand. Please look into it and let me know how i can manage this. Thank you.
                                    Oct 25, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 15, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We regret for the inconvenience. with regard to your credit card we request you to contact our Debt manager at[protected]/67268002.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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