HDFC Bank Complaints & Reviews

I have been working on closing a hdfc account since 2016, 3 separate closure requests were submitted and none were honored. As i had withdrawn the account balance based on the bank's suggestion, they however, did not close the account and i incurred charges for not maintaining balance within the account.

As it was a salary account, my company deposited some funds in there and the negative balance was sufficed by the bank withdrawing all these charges. I am posted outside india due to a job relocation.

I have raised complaints with the ombudsman and nodal officer, been to the back several times, however, no action has been taken so far.

Recently, upon my arrival in india, i requested the bank to reverse the charges incurred due to non-maintenance of minimum balance. They delayed the reversal charges.
Because of non-closure of my account, i have incurred rs. 8, 706.34 plus ecs return charges of rs. 1, 087.41.

The bank officials refuse to acknowledge that closure forms were submitted, insist that closure could have been done online.

I have been thoroughly harassed and incurred charges trying to retrieve the amount from them. Transportation charges to keep going back to the bank again and again, troubling my senior citizen parents to no end.

I also have a dmat account tied to this account which is still open after 2 years.

Request: to please reverse both non-maintenance of minimum balance charges and ecs return charges.

I had applied for credit card in month of june. Hdfc bank person had told me that your courier will deliver in july 17 . I was awaiting for it. After that i submit my complaint to so many time to my hdfc branch peoples . They are not answering my queries . Still i did not get my credit card courier. Hdfc bank peoples are so careless and did not attend my calls even . I am fed up from this ... Please help me.

Hello,
The person on the other side, said his name was dipankar and mentioned, and knew the home branch of my account. He said that he has been appointed as my relationship manager and that i could call him whenever i needed help. He said his employee id is 99774. I asked him where he got the details of my account from, and he said that i got it from, he said that he was my relationship manager and will therefore have all information of my account. I hope you try and take cognisance of this. This was an effort of phishing. The phone number was +[protected].

Last email ref #[protected]

I had bought flipkart interest free item and hdfc cc is appying financial charges every month along with emi and gst from the month of june; i'm making payment to stop any addional charges alongside having a conversation with hdfc cc on email.

Email subject :
Re:'hbl=[protected]' web - credit card - charges related - charges / fee applicable on your credit card

Hello team

I have cancelled a order on google tinder, i immediately got a msg from hdfc that

Ur transaction on hdfc bank debit/atm card ending 1404 for rs. 1900.00 has been credited/reversed by google *tinder on[protected]:01:16:44

I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the flipkart has done it's part. Will it ever get reflected in my account?

Yours

Atul kumar ojha

Dear Sir,

Good Day,

I was using hdfc credit card no [protected] in past . bank had updated wrong details of card holder like adders, contact no etc . they are sending intimation of billing and all details on wrong adders. due to this so many plenty and charges occurred on credit card. bank offer me to settle in lusum amount Rs. 11000 and I paid same, after that they treat me in a their blocklist customer for credit card without informing, I has paid mentioned amount after this agreement .. which was total due is 15000 approx.

now I want to just request to hdfc bank with long term relation with hdfc bank I don't want spoil relationship for just 4000/- would request to them kindly re-issue my credit card, I will pay whatever amount is due as on as per their record .. I really want to close this dispute and want to use credit card facility of hdfc bank. my salary account, saving account, Home loan account is with hdfc bank . I hope hdfc will consider my request to re-issuing of credit card request.. I assure to bank in future this kind of issue never face by them,
yours
Sandeep Kumar
[protected]

As i had cleared the said amount and had contacted customer support for the noc. They told me that i will receive noc within 48 hours. I waited but no noc i had received. Again i had called customer support again they said i will receive noc within 48 hours, but the same thing happened. I didn't received noc. Again and again i am calling them but same response i am getting and i am still waiting for noc. For how long i have to call and ask for noc. You bankers are all same. When you have to collect debts from customers, you keep calling them and sending summons. Once you receive money you people go for a deep sleep. Now it's my turn to summon you bankers. I am going to consumer forum with all my documents, payment slips and letters from you.

Dheeraj jaura [protected]

I keep on sending email dated 30.8.2018, 1.9.2018 and 4.9.2018, 12.9.2018, 14.9.2018 on the following id and made many call on customer care number[protected] for cancellation / surrender of the above said policy immediately.

1) [protected]@hdfclife.com

2) [protected]@bajajfinserv.in

However, last 15 days have passed they are not cancelling the above said policy.

Shashikant chaubey...

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 9471 without my concern on date:15/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Please deactivate and refund my money asap
Date of incident : 15/09/2018
Hdfc credit card no. Xx9471

Ordered speakers through amazon, order couldnt complete but payment was done for the same, message received with refund initiation from amazon india on 2nd september with ref id[protected].
Refund not received yet.
Contacted amazon service, they informed that refund is processed from their side but stuck in bank.
Please do the needful for the same

I have opened an account while my job in wipro. One executive asked me to open hdfc salaried account. As i was having my salary account in sbi, i told that i won't change my salary account but i[censored] still want i can take this account. He gave me and told there is no charges to keep. U can keep multiple accounts. Some days i used it and then i stopped using that account. After one or two years i deposited some amount in that account that got debited immediately. I complained to bank and bank told that it is amb amount that is for keeping the amount minimum in the bank. I said i was not aware and i sent a mail to bank to close the account. Bank revert me saying that on mail account can not be closed. I have to fill one attached form and deposit in bank but there was no form enclosed. I waited for some days but later on i went my hometown because of my father's immediate death. That time i was using one hdfc credit card. Somehow i came in debts after my father and for some days i was not able to clear my card. Then after 2-3 years, i got a call from hdfc saying that they are offering waivers where i can clear my credit card by paying some less amount around 32k. I said okay for the same. That executive name was sunil. I paid the amount and he promised that my cibil will be fine and i am eligible for loan and credit cards in future. He asked me to collect the clearance letter from bank which my fiance reaceived from naini banch. Now i tried to open one account in hdfc because of my new job. I got to know that my account is still active not dormant and some 59k i have to pay. I went to bank they said that it is credit card amount. I told them that i have celared the credit card as per clearance letter that i received. Later they told that it is amb and they told that your account is in dormant. I said if it is dormant how come charges are applicable on my account. No one is helping me. They have put dpd for late payments. My cibil is good but i am not able to apply loan. I don't have my parents. I am begging these bank ppl to help me. No one is supporting. Kindly help. I need to apply loan fory family emergency.

Hi team,

Have been using credit card since september-2015.
I was lured to take credit card by offering me lifetime free membership card. I asked them thoroughly whether there are any hidden terms and conditions as per which i may be charged year after year. They categorically denied that i will never be charged for my membership. This month i saw in my credit card statement a charge towards renewal membership fee of...

On purchase of Jewellery, on 5th AUgust, 2018, I was told a 5% cash back was available on HDFC cards. I even checked whether it was there, It was. However, no cash back has been deposited till now in my account, till date. Most unfortunate, please look into the matter.

I have applied hdfc fastag through online and i have paid 500/-, they said 7 to 10 working days will get it. But till i didnt get any response from their side.

Note: applied on sep5th 2018,
My application reference no. Is hfr076117.

Please tell me that when will i receive my fastag. See if i go directly to the toll gate office i will get it immediately. This is very worst response from hdfc bank. I want to know how can i get the refund, so that i will get it with some other vendor.

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 3354 without my concern on date:16/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 5281964
Name : atul rameshrao bondre
Mobile no. :
Credit card number ending : 3354

I have been with hdfc bank for more than 8 years now. 5 years ago i was offered a platinum debit card with a life time free subscription. It all started when hdfc started charging me an amount of 850 for the card from 2016. When i spoke to a manager, she was extremely rude and stated that they cannot reverse the charges. I had told her this was a bank error and i should not be charged, however she kept starting the charges for the card. When i asked her why have i not been charged for so long and suddenly charges are applied. She had no answer. This is hdfc's way of swindling money. They offer life time free cards and then start charging their customers after a few years. I would like a refund for my charges and an apology from hdfc for their rude behavior.

Dear sir,
I have taken loan in centurion bank hubli at 2003 to purchase a hero honda splender i completed all installments but i can't get original rc, i asked in rto there need of noc get rc.. I asked hdfc bank hubli there is no documents of rc... I requesting u sir to give noc for getting rc... Need of emergency sir bcoz of rc renewal
With regards,
Shiva prakash b
Ka 34 l 4295
Chassis no:03j20c49987
Engine no:03j18m49130
Please mail me: [protected]@gmail.com
Ph no:[protected]

Continuation of another complaint - food-card-pin-not-issued-c2070536. Html

I was asked to reset the pin - log on to www.hdfcbank.com select 'prepaid/forex cards' tab under 'login' section. Select my request - set atm pin select the active card (Radio button) answer the secret question and answers, mention date of birth, card expiry details and submit.

I have selected 'prepaid/forex cards' & clicked on login...

As my old credit card ending with 8895 is expired on 08/2018. The hdfc team send me message that a new card is sent by speed post and as i was checking the status, no speed post doc no. Found. I called hdfc customer care several times but not found a satisfactory answer. They further billing on the card without card. And calling to payment. I told i did not received the card they said for call to customer care. What should i to do?

Abhijit Kumar Dash
Sales Officer
Emp.code :- 182602
Supervisor name :- Nabin Das
Office Location :- HDFC Bank, Bargarh Branch
Please send me my relieving letter and full and final satelment immediately.
My job period is 26.07.2017 to 30.11.2017

Sincerely
Abhijit Kumar Dash