HDFC Bank Complaints & Reviews

I applied for credit card a month ago...my address verification also done...but status is showing still IN PROGRESS...how many days it'll take to reach me...how many days you hdfc people want to take to issue my card...please resolve this issue ASAP...I'm continuously following up for the card wit customer care people they are telling its under progress till now I did not received any positive response kindly help me in this regard.

Regards

Mohan Kumar

I purchased jewellery from tanishq worth rs. 55000 through my hdfc credit card on 8th august 2018. As per running offer i was supposed to get 5% cashback if paid through hdfc credit/debit card. 2 months already passed but till date no cashback received nor any communication is there stating the timeline for cashback.

Please look into this & revert.

I already complained to the customer care but no response
What is the problem with my account
I need response regarding this issue
I even mailed to their mail I'd
No transactions are being done
If you can resolve this issue as soon as possible I will be greatful to use my account again as usual if you can't resolve why do you maintain banks and account s

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 1380 without my concern on date:11/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

Name :-Manoranjan Lal Gupta
Mobile No. :- [protected]
Credit Card Number Ending :- 1380

— forwarded message —
From: roy_anandkumar
To: "[protected]@hdfclife.com"
Sent: tuesday, september 11, 2018, 7:04:22 pm gmt+5:30
Subject: fw: fwd: re:'hdfcsl=[protected]' policy no. 16194523

As stereo type reply received from your service deputy, the case is being forwarded, as advised, for kind consideration pl.

Rgds

Sent from my samsung galaxy smartphone.

As stereo type reply received from your service deputy, the case is being forwarded, as advised, for kind consideration pl.
Rgds

Sent from my samsung galaxy smartphone.
— original message —
From: anandkumar roy
Date: 01/09/2018 10:16 am (Gmt+05:30)
To: hdfc life
Subject: fw: fwd: re:'hdfcsl=[protected]' policy no. 16194523

Dear sir,

Further to the trailing mail, please find attached with a list of our insurance policies mentioning purpose and status for kind perusal and help sought.

Rgds,

— forwarded message —
From: roy_anandkumar
To: "[protected]@hdfclife.com"
Sent: friday, august 31, 2018, 6:58:38 pm gmt+5:30
Subject: fwd: re:'hdfcsl=[protected]' policy no. 16194523

Dear madam,
Further to the trailing mail, it was told by agent that not to mention the exact reason ie policy is for release of agent commission during verification calls from hdfc life.
Rgds

Sent from my samsung galaxy smartphone.

Dear madam, further to the trailing mail, it was told by agent that not to mention the exact reason ie policy is for release of agent commission during verification calls from hdfc life. Rgds

Sent from my samsung galaxy smartphone.
— original message —
From: roy_anandkumar
Date: 31/08/2018 6:44 pm (Gmt+05:30)
To: [protected]@hdfclife.com
Subject: re:'hdfcsl=[protected]' policy no. 16194523

Dear sir,
It was told by agent that amnt will b refunded after 1 yr with abt 18% interest together with agent commission etc levied against different policies in the name of my husband sri anand kumar roy.

There is one more policy no.16196930 in the name of my son pankaj kumar roy on the above account.

Rgds

Sent from my samsung galaxy smartphone.
— original message — from: roy_anandkumar date: 31/08/2018 6:44 pm (Gmt+05:30) to: [protected]@hdfclife.com subject: re:'hdfcsl=[protected]' policy no. 16194523
Dear sir, it was told by agent that amnt will b refunded after 1 yr with abt 18% interest together with agent commission etc levied against different policies in the name of my husband sri anand kumar roy.
There is one more policy no.16196930 in the name of my son pankaj kumar roy on the above account.
Rgds

Sent from my samsung galaxy smartphone.
— original message — from: anandkumar roy date: 01/09/2018 10:16 am (Gmt+05:30) to: hdfc life subject: fw: fwd: re:'hdfcsl=[protected]' policy no. 16194523
Dear sir,
Further to the trailing mail, please find attached with a list of our insurance policies mentioning purpose and status for kind perusal and help sought.
Rgds,

— forwarded message —
From: roy_anandkumar to: "[protected]@hdfclife.com" sent: friday, august 31, 2018, 6:58:38 pm gmt+5:30subject: fwd: re:'hdfcsl=[protected]' policy no. 16194523


Dear madam, further to the trailing mail, it was told by agent that not to mention the exact reason ie policy is for release of agent commission during verification calls from hdfc life. Rgds

Sent from my samsung galaxy smartphone.
Dear madam, further to the trailing mail, it was told by agent that not to mention the exact reason ie policy is for release of agent commission during verification calls from hdfc life. Rgds

Sent from my samsung galaxy smartphone. — original message — from: roy_anandkumar date: 31/08/2018 6:44 pm (Gmt+05:30) to: [protected]@hdfclife.com subject: re:'hdfcsl=[protected]' policy no. 16194523
Dear sir, it was told by agent that amnt will b refunded after 1 yr with abt 18% interest together with agent commission etc levied against different policies in the name of my husband sri anand kumar roy.
There is one more policy no.16196930 in the name of my son pankaj kumar roy on the above account.
Rgds

Sent from my samsung galaxy smartphone. — original message — from: roy_anandkumar date: 31/08/2018 6:44 pm (Gmt+05:30) to: [protected]@hdfclife.com subject: re:'hdfcsl=[protected]' policy no. 16194523
Dear sir, it was told by agent that amnt will b refunded after 1 yr with abt 18% interest together with agent commission etc levied against different policies in the name of my husband sri anand kumar roy.
There is one more policy no.16196930 in the name of my son pankaj kumar roy on the above account.
Rgds

Sent from my samsung galaxy smartphone.

Hi team,

Please note that i am writing this post with lots of frustration & dissatisfaction. I am a customer of hdfc for the past 11 years & really fed up with the services been provided from the bank. On aug 17th i withdraw an amount of 10k at sbi atm @ sungam which has been dispatched successfully, then i tried to withdraw another 10k which hasn’t been dispatched at the same atm. For this issue i raised a complaint on the same week & waited for 7 business days & the amount hasn't been credited to my account & the complaint has been closed without proper information to the customer. Actually i was due for delivery & admitted in the hospital on the next week & unable to make a proper follow up on the same. On sep 5th i raised a complaint & there is no response still, then on sep 11th i raised a complaint for the cctv footage & still the 7 working days is in progress. Almost its been a month today & i havent received the amount still. The amount is a huge one & i was wanting the same for my personal purpose & i am at my postpartum period now & this is giving me a lot of stress. Being a privileged customer i havent expected such a response from the hdfc bank, also there was no response from the hdfc branch office too.

Pfb details,
Account maintained at bank name: hdfc bank
Branch name: rs puram, coimbatore, tamil nadu
Account holder name: anitha s
Amount not successfully dispatched on: aug 17th
Amount : 10, 000

Respected sir/mam

I had applied for a credit card though hdfc bank, meanwhile you had send it to me however it should delievered to my new address and it return back from my old residence stating we will send you back as soon as possible, now from last few days i am getting a text messege that please call customer care, i tried to call there no one is responding me back also through blue dart couriear, the awb no. For my card...

My brothet used a credit card of HDFC BANK 3 months back of Rs.10000 but now they are saying to pay Rs.55000. my brother is suffering with mental illness and he was admitted to ICU last month. the bank, s angent is now harrassing us. his name is sham rahwal and mob:[protected]. please help me out we are sending attachement file. we are unemployed and unable to make payment.

Rs. 118 has been debited from my account in the name of adhoc stmt chgs incl gst 150918 on 18th september 2018, without informing me or sending message about that transaction. I have never visited any branch of hdfc bank and never requested for any statement. I want to understand why this amount is taken from me. I tried calling the customer care number but did not receive any proper response. Please help.

Fastag was issued and the same was billed at the time of purchase. Inr 500 was charged and the sticker was put up by the car (Mody ford) representative. No follow up post that. It's been 6 months. No one called regarding activation. There's no way to follow up now.

Car details: ts09ey280
Name of owner: shobha rani
Phone number: [protected]

Date of installation: december, 2018

Date of this post: 21-sep-2018

Hdfc bank — unethically charged for the credit card membership

Account/customer id: 39310660
Registered contact details/email id: [protected]
Credit card number: [protected]

I had opted for hdfc bank regalia credit card recently and as per my personal banker this card will be free for me because i am hdfc bank classic customer
And there wont be any yearly membership charges or yearly fee for this credit card.

However when i received credit card and i did first transaction and i can see rs 2950 has been billed for me on my credit card as a yearly membership fee.
This is just cheating with the customers and duping the money from customers. When i raised the complaint with hdfc customer care as per them this is conditionally chargeable and you had to link the credit card with payzapp account and then it would not have been chargeable and so on.
And now i must have to pay membership fee.

I did get false information from personal banker and bank is unethically charging me rs 2950 as annual membership fee.

Mobile no: [protected]
Email id: [protected]@gmail.com
Customrt id: 39310660

Sir my name is ritesh ashok magre i have recived bill for credit card which i have not used
Customer care saying it is annual fee and you have to pay it but at the time of taking credit card it was told me it is free card. I have not used the credit card from the date when i have received it. Marketting department decived me for this card. The process of card closing is also complicated. I have to close the card and i will not pay the bill which is generated.
Please help me.

I ordered a mobile in amazon but i cancelled with in 2 min. But the amount is cut from my credit card as an emi.
I call to amazon they saying that your amount is not reached to us because it is cancelled with in 2 min please call your credit card bank they tell like that.
Then what can i do please take necessary action on it.
Thankyou.
Regards
Syam

Hello team.
I am unemployed for the past 1.5 years so i am unable to make full card payment. Hence i was requesting for a settlement and bank asked me to call to the number [protected] but no one is picking the call and i am tryin to contact them for past one week.
Since this is very urgent requesting someone to please help me on this.
Kindly assist

Hi,
I got sms sating that 'dear customer mandate reference no: hdfc[protected] issued to visu leasing and financepvtltd with value rs. 50000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch'
I didn't submit anything. I don't know about

Can anyone explain what is this?...

Hdfc bank car loan department is charging 5.9% on outstanding principal as prepayment charges after payment of 13 emi on time. According to them they have drafted this in the loan agreement which is signed by me. They gave me a hard copy of the letter stating the prepayment charges which is attached. The letter also states that prepayment charges are conditional. I had given a three reminder mail to hdfc loan support to remove the charges but nothing is been done.

1. Is this legal?

2. What can be done to waive off such charges, if this is legal?

Hi team, hdfc pl loan support is very poor service.

Past 19 days i am try to close the pl with home loan sanction letter and checque, 4 times gone to chennai branch but today also they seeking approval from loan department. Each time half a day lost and more frustration for this closure process.

Please try to understand my pain. Day by day interest is leaving from the loan amount, end of the day i lost my money and time with you.

Please save me & help to closure from this hdfc personal loan

I was in delhi and i have taken a car loan form hdfc bank in september 2016. The car i bought was maruti suzuki wagonr (Commercial numbwe delhi/ncr passing) for extra income purpose, all the intallments was very much clear and on time, in march 2017 i come to know about my promotional transfer to pune, since it was delhi/ncr passing number and cant be transferred on any other name before 3 years so it was impossible to drive this car to pune and also difficult to sell someone in delhi to a unknown person, i have taken lot of suggestion from colleagues and bank peoples also, hdfc bank people suggested me to surrender the vehicle to bank instead of selling to unknown person. I have surrendered the car on 31 march 2017 to hdfc bank, and now after more than one the hdfc year bank people is calling me that i have to pay 1.56 lacs amount to bank when i refused because i have given the car to bank they have hold this balance in my hdfc bank account my hdfc bank saving account is showing -1.56 (Negative balance) this will effect on my credit score. Request to you please help to resolve this.

Loan account number is 42558480
Hdfc banks saving account number is [protected]

I was issued a credit card when i went for a emi finance. But since then i have not used my cc. Now i recieve msg saying i have to pay due amount. No customer service is responding properly. I now doubt on continuing my other accounts with you. Somone has debited it without my authorisation. Its been debited 2 times. When spoken to customer care each one keeps giving the other numbe, and i end up nowhere. I need this resolved as early as possible. Please please check and get back on this

Respected sir,

On 18th date by mistakenly i am paid credit card payment of 20, 000 rs from my account, it is credited to my credit account also. But i want to cancel that transaction. It is by mistakenly done.

My account no is [protected].

Please refund this amount to my account it is very urgent sir,