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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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N
from Bengaluru, Karnataka
Sep 20, 2018
Resolved
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Address: 560076

I applied for addon card for four times, every times they reject the card without even making a single call, i shared the documents four times,
Reasons for rejections -
Ist — signature mismatch - i understand
Iind - embosed name is not mention-
Iiird - name not mention
Ivth - relationship not mention.- they just want to tick mark - and thye decline the application.
This is really pathetic, they can make the call for confirm the relation,
I applied the other cards, if any thing is missing hdfc team can call and confirm.
They don't want to issue the card intentionally this is really bad services.
I will close my primary card soon.
Thanks
Hdfc team.

Nitin
[protected]
Oct 21, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2018
HDFC Bank Customer Care's response
Dear Customer,

We deeply regret the inconvenience. We wish to inform that the application for Add-on card is processed based on the application form and the details provided in the same. We request you to send a fresh form with all the details completed and correct signature. We have no intention to cause any inconvenience.

-Anay
HDFC Bank Customer Assistance
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    Trilok Chand Meena Jareda
    from Kheralu, Gujarat
    Sep 20, 2018
    Resolved
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    Resolved

    Address: Dahod, Gujarat, 389151

    Sir, my name is trilok chand meena. I belongs to dahod, gujarat. I am applying for hdfc credit card. But not meet till date. But sms come

    Smart pay a bsnl mobile no.[protected] which is not my mobile no, i have already blocked my card by customer care but issuing another card which is not delivered to me. And again recharge 100 rupees on wrong mobile no.[protected]by smart pay. I give application to close my credit card at dahod hdfc branch but did not give receiving by manager. But still i am getting outstanding rs 310 for this card ending with 5964. As per instruction hdfc customer care i have submitted written letter to permanently close the credit card but nothing happened. Please help me to permanently close the credit card and reimburse my all dues because that without any purchase. Thanks trilok chand meena.
    Oct 21, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Sep 20, 2018
    Updated by Trilok Chand Meena Jareda
    Dear Customer,

    Greetings from HDFC Bank Credit Cards team.

    Your HDFC Bank Credit Card has been returned by our courier as "undelivered " post their unsuccessful attempts for delivery at your mailing address registered with us.

    In case there is change in your mailing address please send a duly signed letter confirming the new address to enable us do the needful. The letter can be sent to the following address

    HDFC Bank Cards Division
    PO BOX # 8654
    Thiruvanmiyur PO
    Chennai 600 041

    We look forward to the continued opportunity of serving you and wish you many happy moments of card usage.

    Thanks and regards,

    Asst Manager
    Cards Despatch
    Verified Support
    Sep 20, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    With regard to your query regarding your credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://goo.gl/RqZH2e

    -Anay
    HDFC Bank Customer Assistance
    Oct 09, 2018
    Updated by Trilok Chand Meena Jareda
    sir my name trilok chand meena and my cradit card ending with 5934 is permanent close but issuing another card ending with 5964. and not resolved outstanding dues amt. Rs 403 .this amt. create by recharge a wrong mobile no.[protected] so please settle this amount due to not using by me. and close my new cradit card ending with 5964 which is not meet me till date.
    thanks
    Jan 27, 2019
    Updated by Trilok Chand Meena Jareda
    Sir my complaint not resolved yet.i received mail with dues 2500₹ without using my undelivered card ending with 5964.
    Pls I humbly request for close my credit card with all dues.
    Thanks
    Trilok Chand meena

    Jan 27, 2019
    Updated by Trilok Chand Meena Jareda
    I send latest statement of credit card.

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      Y
      yusuf talib
      from Savantvadi, Maharashtra
      Sep 19, 2018
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      Address: Aurangabad, Maharashtra, 431001

      As above mentioned want to cancel the one assist service, hdfc bank credit card debited the amnt of 1299/- on 11 sept 2018, without informing me, request to refund the amnt and settle asap.
      Credit card no 1287,
      Relationship no. 2755560

      As above mentioned want to cancel the one assist service, hdfc bank credit card debited the amnt of 1299/- on 11 sept 2018, without informing me, request to refund the amnt and settle asap.
      Credit card no 1287,
      Relationship no. 2755560   replace all
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Massriharsha
        from Gajuwaka, Andhra Pradesh
        Sep 19, 2018
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        Address: Visakhapatnam, Andhra Pradesh

        My requirement is to update email ID:[protected]@gmail.com
        In this contest, I have used inter net banking more than 5 times as have forgotten my password.
        Kindly enable activation for immediate use.Guide me to get new password at earliest.

        Best regards
        M RATNAMJANEYULU
        Registered MOB:[protected]
        Credit card no:[protected]
        Sep 19, 2018
        Updated by Massriharsha
        Change old email ID to new email ID
        Old email ID:[protected]@vizagsteel.com
        New email ID:[protected]@gmail.com
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          M
          Manu Aman Singh
          from Vijayawada, Andhra Pradesh
          Sep 19, 2018
          Resolved
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          Resolved

          Address: Saharanpur, Uttar Pradesh

          Your employee told us about a scheme name gold scheme in which personal loan interest is 6.5%.And they committed us that they provide us a loan of 15 lac on behalf of my mother's salary as she is a Government servant but when they get the documents they provide us a loan of rupees 4.3 lac on the interest rate of 15% as we ask them for it even at last time that how much amount should they pay they told us that u get a loan of Rupees 10 lac and now they are not picking our call.They are authorised from Railway road branch Saharanpur Uttar Pradesh and the names are Gajendra and Ajeet.
          Oct 21, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 20, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your Loan Account No., complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
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            A
            Arpan1Kumar
            from Mathura, Uttar Pradesh
            Sep 19, 2018
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            Address: Ghaziabad, Uttar Pradesh, 201002

            I purchased my MacBook Pro on 02/01/2018 using HDFC cashback offer.
            The offer stated that within 90 days the cashback will be credited in the bank account but only one EMI is left yet I have not received the cashback and HDFC helpline are not providing sufficient details
            Its a fraud!
            Hdfc bank is a scam...
            Please contact me on [protected]
            The loan is registered to[protected] number
            My email id is [protected]@gmail.com
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              karthikt666
              from Jayamkondacholapuram, Tamil Nadu
              Sep 19, 2018
              Resolved
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              Resolved

              Address: 641012

              Dear sir/madam,

              Unfortunately i did wrong transaction from my payz app wallet ([protected]) RS1535.40, kindly do necessary action
              transaction id:[protected]yM76rE5
              date & time :19/09/18 &0 1.39pm
              Beneficiary details mentioned below:
              RAGULKUMAR
              [protected]
              IFSC CODE:CORP0000113
              BRANCH :VELLANDIPALAYAM
              LOCATION :COIMBATORE

              Kindly take immediate action for refund

              Thanks & regards
              [protected]
              Oct 27, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 25, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We note that the amount has been credited to the Account number 5204XXXXX67911 successfully. We request you to kindly share below-mentioned transaction ID to the respective bank for reference. Bank Transaction ID[protected] Bank Account Number - [protected] Bank IFSC Code - CORP0000113 We request you to e-mail your suggestions/ feedbacks/query/dispute to [protected]@payzapp.in or call on[protected]Toll-Free) which will help to address your queries/complaints related to PayZapp.

              -Anay
              HDFC Bank Customer Assistance
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                A
                Akhil Duggal
                from Vinukonda, Andhra Pradesh
                Sep 19, 2018
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                Address: New Delhi, Delhi, 110031

                I had applied for hdfc dinerss club miles credit card on[protected]. But haven't get any revert from therir side till now even my application is not processed. They had just collected my documents. Even the executive who had collected my docs is not reverting. Also they had collected my documents twice.
                My credit card application number - cc38578252.
                Attaching the acknowledge receipt below.
                Very illiterate and irresponsible staff.
                Worst experience with hdfc.

                Regards
                Akhil duggal
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                  H
                  hguptaggn
                  from Gurgaon, Haryana
                  Sep 19, 2018
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 122002
                  Website: www.hdfclife.com

                  I received call from Neha ( [protected]) 3 times in last 2 months. The latest is today i.e 19.09.18
                  She told me that I have a policy HDFC life Classic Assure plus no 11403946 dt 23.03.10 and paid rs 50000/= towards the same. Since I have not paid any further and it is lapsing. I can revive the same by paying 2 instalments of Rs 50000/= each i.e 100000/=. Then I can claim 208000/= immediately. She asked me to contact one Manish Chauhan ( [protected]), RM, HDFC life Mumbai.

                  I called up HDFC life customer care and they told me that this is fraudulent call and I need to immediately give them a written complaint.

                  I saw more such complaint like this on this site, but the response of HDFC life is very bureaucratic without any botheration of customers or their own brand value.
                  Oct 24, 2018
                  Complaint marked as Resolved 
                  HDFC Life customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 22, 2018
                  HDFC Life Customer Care's response
                  Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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                    J
                    Jaison Jacob Piravom
                    from Bengaluru, Karnataka
                    Sep 19, 2018
                    Resolved
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                    Resolved

                    Address: 560100

                    I have cancelled one bus ticket and train ticket booked using hdfc credit card. I am yet to get the refund money on my card. I am following up with hdfc for last 3-4 months. They are replying with same copy and paste email every time.
                    I want to close this credit card asap, as i feel completely insecure using hdfc credit card. I have a strong feeling that i am risking my money using hdfc services.

                    I will also provide my email reference number to hdfc regarding this issue.
                    Email ref no: hbl=[protected]
                    Oct 25, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 19, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have taken note of your comments expressed with regard to your credit card and you may look forward to receiving a response to your e-mail id by today. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                    -Anay
                    HDFC Bank Customer Assistance
                    I was working in HDFC Bank micro finance 2014 my pf is not received me, plez help me . I have no pf number . Plz help me
                    My mobile number [protected] . Bank staff no help ... Sooo plz see and actin tht my complaint . Tnkuu.

                    Ashwani Kumar
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                      N
                      nishant bansal
                      from Anand, Gujarat
                      Sep 19, 2018
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                      Address: 147105

                      Dear Sir,
                      i have health policy of Hdfc ergo.My policy no. [protected]. i have this policy from last 5 yrs. i have child in 26 may 2016. i have added my child in this policy. I take no claim till now. My child have some viral fever on 14 sep 2018, i take to local doctor he gave medicine, but on 16 sep night he is shivering so much and he have 103.7"f temp. i got worried.

                      I go to colombia Asia hospital which is 60 km from our town. when i reach there the MO checked and asked me he has viral we have to admit in the hospital. i told which viral she is we took some blood test then we will tell you. i said ok.
                      He admit my son and take sample of blood. After 1 hour reports come, she asked me your son have hybrid viral due to bacterial.
                      They start their treatment and asked me to submit money or medical insurnace card. i submit card they mail to HDFC ERGO they gave 20000 rs pre approval for this.
                      i feel good due to service. now today on 19 sep when they asked to discharge the doctor write down this is tonsillopharyngitis.
                      the company rejected the claim.

                      This is first time i claim for insurance in 5 yrs. First day the said this is viral now they said tonsillopharyngitis. i dont know even that what is this ???

                      Even when every year i renewed my policy nobody tell me about this. i have to pay 38000/- for this. if they said on 1st day that this is not covered in insurance i will admit somewhere else. because i took the insurance for my family safety and money. but i have to pay money and not covered in insurance why should i took policy.
                      On first day when they check my son they must to ask that he have tonsills but they said this is hybrid viral due to bacterial. if they said on first day i must prepare for this.

                      i called toll free numbers 2-3 times, they said we make call to you, but no call recieved till now. because they are making fools to customers.

                      this is cheating with me. i urge please and humble request to check all this matter seriously. they betrayed me.
                      please check all reports they do with laboratory.

                      1. dengue fever
                      2.kidney function
                      3.liver function
                      4.complete blood count
                      and so many tests.


                      sir please do favor i am so much in tension. i am paying premium from last 5 yrs. but today they betrayed me. please sir give justice to me.
                      i shall very thankful to you for this.

                      Nishant bansal
                      [protected]
                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                        G
                        Gregory Kiran Kumar
                        from Bengaluru, Karnataka
                        Sep 19, 2018
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                        Address: Bangalore, Karnataka, 560083

                        I have applied online for fastag through hdfc fastag program. I made payment of 500 inr. The reference number of the application is hfr077318. I had received e email with the reference number. I have also submitted application online tried and trying to reach their customer care for last two days and always busy at the moment. Pls help... Its almost 10 days still no response.

                        Application ref no - hfr077318
                        Mobile no - [protected]
                        Vehical no - ka05 mu1478

                        Regrads

                        Gregory kiran kumar
                        Dear Customer,

                        We request you contact the customer care number mentioned in below URL or write to support.[protected]@sahaj.co.in, who will ensure that your query is resolved at the earliest. https://goo.gl/8uvNuh

                        -Anay
                        HDFC Bank Customer Assistance
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                          N
                          nishant bansal
                          from Anand, Gujarat
                          Sep 19, 2018
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                          Address: 147105

                          This is worst company. I have health policy from last 5 yrs. I have no claim from last 5 yrs but now when i need claim of rs 37000 only they declined.
                          I urge all customera not to use this policy of Hdfc ergo.
                          I really urge to all peoples dont take policy of hdfc ergo. They are making fool to all peoples.
                          My policy no. [protected]
                          They give first pre approval for rs 20000 after that they rejected the claim.
                          This is all fake.
                          HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                            N
                            NISHANTH V ANAND
                            Sep 19, 2018
                            Resolved
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                            Resolved

                            Address: H2X2L6

                            Hi,

                            My name is nishanth and i am an hdfc account holder since 2015. This was my salaried account when i was working back in india, however, i did not use it ever since i left the job. I am in canada now pursuing a master's degree. I had a bit of financial crisis and remembered that i had some money left in the hdfc account. To my surprise when i opened my account, around 2500 inr has been deducted over several months. I have not been intimated about this apriori and i have not received any emails regarding the change in account type. It's really painful to see all the savings go away especially when you are a student and in the financial crisis. I would really appreciate if you can provide me with a refund of the deducted money.

                            Thanks
                            Oct 20, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 19, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
                            Hi my credit card not working. there is no information from bank side and also for late payment they credit late fee for 750. without working the card how i will pay the amount.
                            rakhir's reply, Sep 9, 2018
                            Hi my credit card not working. there is no information from bank side and also for late payment they debitlate fee for 750. without working the card how i will pay the amount.
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                              S
                              Sahil Jangra
                              from Gurgaon, Haryana
                              Sep 19, 2018
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                              Address: Sirsa, Haryana, 125055
                              Website: 9812727406

                              Dear sir,
                              I have a hdfc bank account in you sirsa haryana branch. my account no [protected] mukesh kumar. This account had my credit card as my credit card was closed before 4 years . That card want to re open my card. i went bank branch they not listen me please help me and re open my credit card

                              MOB [protected]
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                                Kuldeep.gupta
                                from Hajipur, Punjab
                                Sep 19, 2018
                                Resolved
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                                Resolved

                                Address: Ludhiana, Punjab, 141013
                                Website: WWW.HDFCBANK.COM

                                Dear sir i received unauthorized message regarding receiving and spending money on gift cards. This message is comes from hdfc bank. I already complaint about this in hdfc customer service operatior. These messages comes on my jio number ([protected]). I my thought someone is miss using my phone number for thier personal banefits. The bank have to verify the contact then they have to provide the gift cards to costumer.
                                +3 photos
                                Oct 20, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 19, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your complete concern, card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
                                Hello sir i was applied for new debit card before 7 days ago. but still i don't receive my new debit card and showing active in my net-banking account. my account number is [protected].
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                                  jograj3
                                  from Bengaluru, Karnataka
                                  Sep 19, 2018
                                  Resolved
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                                  Resolved

                                  Address: 560067

                                  Hi this is rajkumar and i would like to inform that i had been getting calls from your bank since a long time for a credit card payment for one of my far cousin. I have the card number as [protected] and the name on the card is sujan gowda. I wanted to know if this guy is been blacklisted and if you want details about this person i have his phone number : [protected]... You can take legal action against him.
                                  Oct 21, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 20, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  With regard to your credit card, we request you to contact our Debt manager at[protected]/67268002.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  I repeatedly get calls for personal loan. I complained many times, raised and complaints to my mobile network provider Airtel. Complained online HDFC site still they don't stop disturb me every now and then.
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                                    prateek mithal
                                    from Mumbai, Maharashtra
                                    Sep 18, 2018
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                                    Address: Meerut, Uttar Pradesh, 250110

                                    I am using HDFC credit card for almost 4 years now, recently i have made some purchase on a Amazon. I have to cancel two of the purchases due to some issues. Amazon has already refunded the amount but HDFC credit card is still showing me the total balance as it is without any refund. When i tried to contact the customer care many times they kept my call on hold for 10-15 mins and after that they disconnect the call, even after that when i called few times and enter my last 4 digit of the card they say incorrect and disconnect the call. After several attempts not been able to connect to the customer care
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Sir my name is mallikarjun one assitent cansletion pls sir

                                    hdfc credit card payment issue and pathetic customer care - Comment #3213422 - Image #0
                                    On 12th sep when was my online payment comes failure to online shopping the particular amount 563 was debited.
                                    But still now it's not credited into my account

                                    hdfc credit card payment issue and pathetic customer care - Comment #3213465 - Image #0
                                    Please change my estatement date. i all ready submit my application to your Chennai office. i want estatement date every month 1st date.please solve my problem. Register mob. [protected].
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                                      chat2amit
                                      from Gurgaon, Haryana
                                      Sep 18, 2018
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                                      Address: 122017

                                      Hdfc grievance team/ Hdfc preferred customer team,

                                      Nirmala Priyadarshini, and alagu Nachiappan should be ashamed of bringing poor reputation to hdfc bank.

                                      I told Nirmala and Alagu about fraudulent transaction on my card.

                                      I am an old and proveledged customer with Hdfc.

                                      But will like to report that Alagu and Nirmala are waste employees of Hdfc bank.they have not picked up my complaint and have tried to ignore my card complaint for last 10 days.

                                      Due to Alagu and Nirmala( Nirmalapriyadarshini.[protected]@hdfcbank.com, ALAGU.[protected]@hdfcbank.com) have written anti Hdfc and anti regalia blogs against Hdfc bank.demoting and defaming Hdfc for poor pervices provided to family of priveledged customers.

                                      Request your mediate attention.

                                      And if you cannot fire the lazy and inefficient employees Alagu and Nirmala.

                                      You should take action against them.

                                      Customer id 5089771.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Sep 17, 2018
                                      Updated by chat2amit
                                      I ahev found discrepanceis manay aa teims in hdfc bank credit card satteements;
                                      My custoemr id is 5089771 and my card ending with 5430 has discrepancy in its transactions;

                                      I have already emailed and send the dispute form to nirmala (Nirmalapriyadarshini. [protected]@hdfcbank.com) and alagu (Alagu. [protected]@hdfcbank.com), who are my re;relationship managers;

                                      But theey were extreemly slow to reacta nd haev not taken any action to helep em sinec alst 7 days...

                                      I have marked and copied dispute form on 5 different emails in since last 8 days.. Including copying to (Hdfc bank support, grievance redressal, [protected]@hdfcbank.com),

                                      But hdfc bank has ashamed me as privileged custeomr by taking no action... Regalia credit card is faulty and erroneous calculation and transaction..
                                      I will not like to recommend regalia credit card and hdfc bank to any of my friends and families..
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                                        shifasayyed05
                                        from Noida, Uttar Pradesh
                                        Sep 18, 2018
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                                        Address: Mumbai City, Maharashtra, 400031

                                        Since the past 4 months i have trying to get my credit card settled. I have spoken to en number of your agents in regards to the issue, but nobody was of help.
                                        They keep on asking me to pay my min amt due every month and promise me to help me with my settlement but nothing has happened since the past 4 months.
                                        The same story repeats every month and till yet havent got any resolution.
                                        Kindly help
                                        Kindly contact me shifa sayyed - [protected]
                                        Oct 25, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 19, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/33016802 for any queries in this regard.

                                        -Anay
                                        HDFC Bank Customer Assistance
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