HDFC Bank Complaints & Reviews

Hi.. I have taken consumer durable loan from hdfc 4 months ago.. U have said after 3 months i will recieve my cashback but i havent recieved till yet.
My loan no is - [protected] and [protected]
My name is dr ankush jain and registered mobile number is [protected].
I am regularly calling your customer care but there is no response
Is this the way hdfc is giving promises to the customers and specially your customer care number [protected];its always busy;i have called thousands of times and wait for hours.

There are double payment to ca exam fees found in my bank statement. Please provide me refund of one payment asap.

Details of double payment for your reference.

27-aug-18 [protected]-paytmicaiorg [protected] 27-aug-18 1, 800.00

27-aug-18 [protected]-paytmicaiorg [protected] 27-aug-18 1, 800.00

Please provide me refund soon.

Loan number :[protected]
I have applied home loan in hdfc salem, tamilnadu branch and got approved. To be frank the staff behaviour is really worst and they does know process. They will ask you to round for small things.in my case it happened many times. I have the worst think is at the time of disbursement. They are thinking that if say any at last moment borrower accept. I came to know that insurance is optional but they told its compulsary for your property. If property is in risk then why should you approved the laon or at the time of inspection you would rejected. Last moment manager told if you are intrested you can avail the loan else we can cancel.
I mean you have to insurance compulsary otherwise will cancel your loan.
Their grivience system also very worst. I have raised level 1 complaint many times but not able raise level 2 complaint because again and again asking me to raise level 1 complaint.
The hdfc home finance people thinking that borrowers are begger and staff are giving the loan from their pocket.

Hi,

Need to pre-close my hdfc insta jumbo loan on credit card. There is no process mentioned on hdfc bank website or netbanking account. Since the process to take loan is easy then why they do not have any process to close the same online as well. On customer care number it is very difficult to talk to customer care executive. They have everything computerized. It was mentioned that i can pre-close it after 1 year with 3% on outstanding principal amount along with 18% g. S. T on 3% pre-closure charges.

Please help me resolve this issue. I want to close this asap.

Thanks and regards,
Bgangadhar

I have received today a message stating "dear customer mandate reference no: hdfc — issued to idbi bank ltd with value rs. 39000 and frequency adho is recevied today for processing."
I have applied for home loan with idbi last week and my salary account is hdfc, my monthly emi would be around 11, 200 rs but why did i receive this message

My saving account with hdfc bank
Not using this account frm last 1 year now in this account balance is -6000/-, now i want to use this account. Must i have to pay this amount?

Ac no [protected]

In this account bank showing this amount as hold amount -6147.80

To,
The manager,
Hdfc bank ltd.
Mumbai.

Dear sir/madam,

Sub: unauthorised transaction through my debit card no: [protected]

This refers to my online complaint lodged vide complaint no: hbl=[protected] and hbl=[protected] on september 17, 2018 for unauthorized transaction done from my debit card no: [protected] connecting to my savings account no. [protected].

In this regard, i would like to inform you that while i was travelling to chicago for my business trip on september 17, 2018 and was boarding flight emirates ek501 from chatrapati shivaji maharaj international airport, terminal 2, mumbai, i received a sms on my registered mobile number as under:
“thank you for using debit card ending 8891 for rs.17785.36 in valencia at h&m0378 on[protected]:03:40:48 avl bal: rs 1165.54”

Copy of my cardholder dispute form is enclosed herewith for your ready reference and record which i have already submitted to address given of said form.

On receipt of this message, i was shocked and surprised to see such transaction which debited the huge amount from my account no: [protected] as my debit card was in my possession at all times and i was busy with boarding formalities and had not done any such transaction. I received call from hdfc bank confirming the transaction and i immediately reverted them in denial and also asked them to block my debit card to ensure any further loss.

I hereby declare and confirm that aforesaid transaction is not done by me and is unauthorized. I request you to credit the said amount immediately to my account. Further, also request you to investigate that how such transaction was executed when my debit card was intact with me and password, cvv details or card details were never shared with anyone.

Requesting you to ensure action is taken timely to avoid any further loss and trauma to me. Hope your esteemed organization will help me to recover my hard-earned money at earliest.

My hdfc money back policy no;12940998, i pay my wife debit card on 18/5/18, this payment reciept 21/5/18 sent to me, after 3 monts, then from7/8/18 will have to call your payment again, i asking you where is my first payment? It was already deducted from my wife bank a/c. One month before i already submitted those things in aluva office but there told they have no information about these, so kindly do need fully.
My mobile no;[protected]
E mail ; [protected]@gmail.com

Sir,
I transferred rs.40000 to the hdfc account [protected] (Hdfc0001625)
Instead of [protected] (Hdfc0001625)
Details of transactions
Rs.25000 upi transid[protected] on 15-09-18 time 18:50
Rs.15000 upi transid[protected] on 15-09-18 time 18:53.
Hence i request you to enquire, hold the account and recover my amount.
Yours faithfully
Thota srinivas
Sbi gambhiraopet
Ifsc sbin 0020295
A/c [protected]
[protected]

I transferred RS.1000 From my hdfc account [protected] to SBI account through chillar app on 13th September the money got debited but the money was not credited in SBI account.. how will I refund my 1000 to my hdfc account? Please help me with to his issue..

Hdfc bank — unauthorized charges for an account that should have been closed

Submit a complaint
I have been working on closing a hdb financial services ltd account with hdfc bank barasat branch since 2017, separate closure requests were submitted and none were honored. As i had withdrawn the account balance based on the bank's suggestion, they however, did not close the account and i incurred charges for not maintaining balance within the account.

As it was a salary account, my company deposited some funds in there and the negative balance was sufficed by the bank withdrawing all these charges. I am posted outside india due to a job relocation.

I have raised complaints with the ombudsman and nodal officer, been to the back several times, however, no action has been taken so far.

Recently, upon my arrival in india, i requested the bank to reverse the charges incurred due to non-maintenance of minimum balance. They delayed the reversal charges.
Because of non-closure of my account, i have incurred rs. 8, 706.34 plus ecs return charges of rs. 1, 087.41.

The bank officials refuse to acknowledge that closure forms were submitted, insist that closure could have been done online.
Even i cleared credit cards payment.

I have been thoroughly harassed and incurred charges trying to retrieve the amount from them. Transportation charges to keep going back to the bank again and again, troubling my senior citizen parents to no end.

I am hdb financial services ltd employee resigned[protected] even egain join my previous company with hdb financial services ltd date[protected]

Request: to please reverse both non-maintenance of minimum balance charges and ecs return charges.

Hdfc bank customer support has been notified about the posted complaint..
Regards
Sanjib bhattacharya [protected]
[protected]
[protected]@gmail.com
Cust id with hdfc 74076038

I hav applied on 31st of aug i hav submitted my doc's almost now its 17th sept till now it is under process as per the agent to whom i hav given my doc's (Aditi) agent name i hav nt received any sms no update day even verification department people's are least bodder just making fool to customers not receiving the calls no proper response plzz take it serious such a trustfull bank we can't expect this kind of behaviour attitude from u guys its a humble request plzz revert back on the same email id [protected]@gmail.com or on dis no [protected]

I have been working on closing a hdfc account since 2016, 3 separate closure requests were submitted and none were honored. As i had withdrawn the account balance based on the bank's suggestion, they however, did not close the account and i incurred charges for not maintaining balance within the account.

As it was a salary account, my company deposited some funds in there and the negative balance was sufficed by the bank withdrawing all these charges. I am posted outside india due to a job relocation.

I have raised complaints with the ombudsman and nodal officer, been to the back several times, however, no action has been taken so far.

Recently, upon my arrival in india, i requested the bank to reverse the charges incurred due to non-maintenance of minimum balance. They delayed the reversal charges.
Because of non-closure of my account, i have incurred rs. 8, 706.34 plus ecs return charges of rs. 1, 087.41.

The bank officials refuse to acknowledge that closure forms were submitted, insist that closure could have been done online.

I have been thoroughly harassed and incurred charges trying to retrieve the amount from them. Transportation charges to keep going back to the bank again and again, troubling my senior citizen parents to no end.

I also have a dmat account tied to this account which is still open after 2 years.

Request: to please reverse both non-maintenance of minimum balance charges and ecs return charges.

I had applied for credit card in month of june. Hdfc bank person had told me that your courier will deliver in july 17 . I was awaiting for it. After that i submit my complaint to so many time to my hdfc branch peoples . They are not answering my queries . Still i did not get my credit card courier. Hdfc bank peoples are so careless and did not attend my calls even . I am fed up from this ... Please help me.

Hello,
The person on the other side, said his name was dipankar and mentioned, and knew the home branch of my account. He said that he has been appointed as my relationship manager and that i could call him whenever i needed help. He said his employee id is 99774. I asked him where he got the details of my account from, and he said that i got it from, he said that he was my relationship manager and will therefore have all information of my account. I hope you try and take cognisance of this. This was an effort of phishing. The phone number was +[protected].

Last email ref #[protected]

I had bought flipkart interest free item and hdfc cc is appying financial charges every month along with emi and gst from the month of june; i'm making payment to stop any addional charges alongside having a conversation with hdfc cc on email.

Email subject :
Re:'hbl=[protected]' web - credit card - charges related - charges / fee applicable on your credit card

Hello team

I have cancelled a order on google tinder, i immediately got a msg from hdfc that

Ur transaction on hdfc bank debit/atm card ending 1404 for rs. 1900.00 has been credited/reversed by google *tinder on[protected]:01:16:44

I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the flipkart has done it's part. Will it ever get reflected in my account?

Yours

Atul kumar ojha

Dear Sir,

Good Day,

I was using hdfc credit card no [protected] in past . bank had updated wrong details of card holder like adders, contact no etc . they are sending intimation of billing and all details on wrong adders. due to this so many plenty and charges occurred on credit card. bank offer me to settle in lusum amount Rs. 11000 and I paid same, after that they treat me in a their blocklist customer for credit card without informing, I has paid mentioned amount after this agreement .. which was total due is 15000 approx.

now I want to just request to hdfc bank with long term relation with hdfc bank I don't want spoil relationship for just 4000/- would request to them kindly re-issue my credit card, I will pay whatever amount is due as on as per their record .. I really want to close this dispute and want to use credit card facility of hdfc bank. my salary account, saving account, Home loan account is with hdfc bank . I hope hdfc will consider my request to re-issuing of credit card request.. I assure to bank in future this kind of issue never face by them,
yours
Sandeep Kumar
[protected]

As i had cleared the said amount and had contacted customer support for the noc. They told me that i will receive noc within 48 hours. I waited but no noc i had received. Again i had called customer support again they said i will receive noc within 48 hours, but the same thing happened. I didn't received noc. Again and again i am calling them but same response i am getting and i am still waiting for noc. For how long i have to call and ask for noc. You bankers are all same. When you have to collect debts from customers, you keep calling them and sending summons. Once you receive money you people go for a deep sleep. Now it's my turn to summon you bankers. I am going to consumer forum with all my documents, payment slips and letters from you.

Dheeraj jaura [protected]

I keep on sending email dated 30.8.2018, 1.9.2018 and 4.9.2018, 12.9.2018, 14.9.2018 on the following id and made many call on customer care number[protected] for cancellation / surrender of the above said policy immediately.

1) [protected]@hdfclife.com

2) [protected]@bajajfinserv.in

However, last 15 days have passed they are not cancelling the above said policy.

Shashikant chaubey
[protected]