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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
Complaints 32872
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18415
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HDFC Bank reviews & complaints page 89

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A
Ahmad naqui haider
Aug 11, 2022
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Address: Hamdard LABORATORIIES india

My account is blocked from one month and address has been changed but till date my account is not unblock. I requested to you please my account is unblock.

Mob no.[protected]
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    Sudharshan Baragalla
    Aug 11, 2022
    Resolved
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    Resolved

    HDFC Bank Account blocked Due to Undelivered welcome letter

    HDFC Bank — Account blocked Due to Undelivered welcome letter

    Dear SUDHARSHAN S BARGALLA, Welcome Letter for A/c XXXXXXXXXX7197 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you

    Account is blocked just because welcome letter not delivered didn't even reattempted the delivery even mailing address also cant be changed in net banking it asks address...
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    B
    Balaji Yogeshwaran.K
    Aug 10, 2022
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    In the mid of July, I have dialled customer care for emi conversion on the outstanding of my credit card (ie 121, 000). For that i was told processing fee of rs. 499 and only rs. 108, 382 can be processed as emi. But on my due date 2nd of august, I did not get the correct details of emi to pay. So that i contacted customer care and was informed to take Jumbo loan of rs. 110, 000 to repay the 108, 382 amount plus charges and the rest of the amount you need to pay in single time. I said ok. On 5th august, I called the customer care to cancel the jumbo loan since they were charging rs. 5000 to cancel the emi conversion. This was not informed to me previously. After spoken many times they agreed to cancel the jumbo loan and said maintain the loan amount in jumbo loan account and they will cancel. But i can't even transfer the amount to that loan account.
    This is totally unacceptable that i have to pay extra 5000 to cancel the emi. For this jumbo loan they have called so many times around 10 times a day. Everything is there in call history.
    Now my current situation is jumbo loan due date is 12th august and my credit card outstanding still remains the same.
    I need a solution for this. I cant pay sing le penny extra from my packet.
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      Aug 10, 2022
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      I applied for a credit card and submitted my KYC it now shows that 'Records not found'. My Application Reference Number is 22H[protected]S6.
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Atulphe
        Aug 9, 2022
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        Sir
        I paid my credit card bill on 6th August 2022 for Rs 78208.00 around 7:35 am but in afternoon on 6th August 2022, an amount of Rs 999.00 as payment return fee debited on credit card and of Rs 179.82 GSt deducted as auto-pay was initiated and due to not availability of sufficient funds a payment return fee applied on me .why should I pay the fee as I already cleared the payment of my card in due date . This is unfair and unacceptable . I want my amount back into my credit card
        Reference of payment : (copy enclosed) IB[protected]
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Sery 24
          Aug 9, 2022
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          Hello sir/madam

          I haven’t received my refund from this online merchant named “nykaa”
          The transaction number is:-74332742212221106625863

          Date of payment:-18th july 2022
          Amount to be refunded:-4676.26₹
          Refund type:-debit card refund.
          HDFC Bank customer support has been notified about the posted complaint.
          Please look in to this asap
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            W
            Wajda
            from Kolkata, West Bengal
            Aug 9, 2022
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            There is some 531 rs deducted from my account as ach debit return charges I have been writing these complain in your support box too but don't got any responses for that try to refund that money as possible
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              D
              dineshsandia
              Aug 8, 2022
              Resolved
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              Resolved

              Hello when I checked in June month the balance showed -600 but when I put the amount in my bank in July month there are 354*12 payments cut in my account and 29.50 * 4 other charges cut without information, and when I talk with the bank manager he says it will return in within 2aug but still the payment not refunded, and today they ask you can close the account if I not get the payment back

              it is not a good banking system, hdfc needs to improve more if you do not want to help customers you have no right to cut amount, if i do not get my payment back I will do the next stap
              Aug 21, 2022
              Complaint marked as Resolved 
              I have make complain here and get response and my problem is fixed yesterday, thank you for your help
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 09, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Aug 10, 2022
              Updated by dineshsandia
              I already write in e-mail also but my problem still not solve . and your support team member telling with loud . your team want any customer not make any question, if your support not able to solve my problem please let me know
              Aug 10, 2022
              Updated by dineshsandia
              They told the sytem rejected my request . i don`t know what happen with system
              Aug 18, 2022
              Updated by dineshsandia
              I already write in e-mail also but my problem still not solve . and your support team member telling with loud and told me you can close your account we can`t help

              and this moth they cut charge again, i am waiting for refund and they cut again fee
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                A
                Anant_madhan
                from Shivpuri, Madhya Pradesh
                Aug 8, 2022
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                I have upgrade my Debit card 4-5 days ago, I still have not received my Debit Card. On Friday (8th Aug 2022), I received a message saying "Your OTP for debit card ending 5749 is ******. Use this at HDFC Bank ATM to create ATM PIN before 7 Sept 22", but surprisingly I have neither received my debit card nor any further message related to the delivery. My netbanking also says the debit card status as active. Please help me resolve this issue immediately.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  Shahpatel11011
                  from Surat, Gujarat
                  Aug 8, 2022
                  Resolved
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                  Resolved

                  Address: Katargam surat

                  I visited In your katargam branch for loan inquiry. It was worse experience.
                  I am lodging this complaint very dishearteningly against one of the staff of your bank. His name is Hareshbhai Bhanderi.
                  I have been noticing the weird behavior of Mr. Hareshbhai.. regarding of personal loan I was talking to him but he was busy too much in his phone. Also he was so rude in talking with me.
                  This is very unprofessional. I request you behalf of our department to take a serious action against our complaint. We are expecting a positive response.
                  I want to bring this to your kind attention that the staff in your bank branch does not behave properly with its valuable customers. Not only me, many other people are also unsatisfied due to the same reason. They are always busy in their personal gossips. They speak very harshly whenever we ask them anything. They do not provide us right guidance of personal loan. whenever we need it from their end.
                  Sep 9, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 09, 2022
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    Sukdeb Biswas
                    Aug 8, 2022
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                    Electric bill

                    Address: Wbsedcl

                    Main ne Amazon pay se electric bill Diya tha lekin o bill HDFC Bank mme chala geya muje o Paisa(896) refund karna hai...
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                    B
                    Baby Shalini M
                    from Gingee, Tamil Nadu
                    Aug 8, 2022
                    Resolved
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                    Resolved

                    Address: Indian Bank microsate Tindivanam

                    This is Baby Shalini M working as Branch Manager, Indian Bank. I had availed loan on 27/11/2021. I want to close my loan as I have not taken prior permission from my head office. In OSM alerts it's reflecting and they are intimating to close the accounts immediately. I kindly request you to allow me to close my account earlier.
                    Sep 12, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 09, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience. We are looking into your query vide reference number 5364185 and our team will revert to you by 17, 2022. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.

                    -Ajay
                    HDFC Bank Customer Assistance
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                      P
                      Pratiti0610
                      from Kolkata, West Bengal
                      Aug 8, 2022
                      Resolved
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                      Resolved

                      Address: 32/1B, Mahendra Roy Lane

                      On Thursday 8th August, I went to the HDFC Bank near Deshapriya park, Kolkata to open an account. I was asked to come back the next day with a check, and a photograph while they had already made me sign forms and my documents. On Friday 9th August, I went to the branch with the required documents, and after a bit was denied opening the account since I had one name. My name is Pratiti, the name that I have on my Aadhar Card, my Pan Card, My birth Certificate, My Voter Registration Card and my Passport. I have a court-attested affidavit for the same. They kept insisting that they need to put my father's surname on the account, which will cause a mismatch in my identity. Then they refused to open the account, stating that they cannot open the account with one name. They almost forced my hand to get me to agree to have a surname. When I relented (something that I am neither happy about nor that I would like to do that this moment), they stated other excuses. I strongly condemn this discrimination since I have one name which is validated on all my legal documents, and I had presented both my Pan Card and Aadhar Card with the same.

                      I will be available via email to discuss my complaint.
                      Sep 9, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 09, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        A
                        Aurobindo Mukherjee
                        Aug 7, 2022
                        Resolved
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                        Resolved

                        Have been running around in the branch as well as the police station and there is no response from anybody regarding my complaint on UPI FRAUD. I have been banking with HDFC for more than10 years and it's extremely unfortunate that you people are just dragging the matter without giving an actual solution and refunding my amount.

                        Also, it is extremely unfortunate and shocking that the branch manager in Sector 56 HDFC Branch was not even aware of how the transactions o[censored]PI are dealt and even he did not give me the clear picture.

                        I reported about the above 2 fraudulent transactions on 02.08.2022 itself at the branch and call center.

                        I AM GETTING NO POSITIVE RESPONSE.THIS WAS NOT EXPECTED FROM A BIG BANK LIKE HDFC. EVEN NATIONALISED BANKS ACT FASTER AND MORE PROACTIVELY THAN YOU,
                        Sep 15, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 08, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          N
                          nitintnwr.7
                          from Bhiwani, Haryana
                          Aug 7, 2022
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                          I am a account holder in hdfc bank and my account number is [protected] and my bank account got debit freeze and bank didnt even told me about this when i visited the branch they told me someone have complaint about your bank account to prove the complaint is fake you need to provide us your police verification then i provided them my police verification which was clear and asked them to remove debit freeze from my account but branch manager behaved badly with me and he is not opening my account even after providing all the proofs that the complain was false. my pan number BRCPN2695C
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Cuustomer Assistance
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                            M
                            Mastan Shariff Shaik
                            Aug 7, 2022
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                            Respected sir/madam,
                            I Mastan Shariff Shaik, opened my salary account in your esteemed organization in july.In my profile i given my mailing address as company address because of pandemic situation, I need to do work from home.
                            So, please kindly send to my permanent address..
                            Thank you,
                            Regards
                            Mastan Shariff Shaik,
                            A/C NUMBER:[protected],
                            IFSC CODE :HDFC0003781
                            Ph no:[protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Anurag Choudhary45
                              from Thane, Maharashtra
                              Aug 7, 2022
                              Resolved
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                              Resolved

                              Wrong branch allotted through online account opening

                              I applied for opening of digi youth saving account in hdfc bank online on August 06, 2022.I had selected kalher branch bhiwandi However my account was opened in kanjurmarg branch, kanjurmarg West. Whereas i reside in bhiwandi. I cannot go to kanjurmarg everytime. So, you are requested to transfer my ppf account to my home branch in kalher....
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                              M
                              mohit mudgil
                              Aug 6, 2022
                              Resolved
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                              Resolved

                              Sir
                              Every month hold my money in 3 to 4k. And I completed many times but ist not resolved.bank hold 25kto 30k money in last 7 month.please sir kindly resolve this issue.
                              Sep 13, 2022
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 08, 2022
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                N
                                Nishanthe
                                Aug 6, 2022
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                                Address: Chennai

                                Today I have received a text from HDFC bank stating that "HDFC Bank Mandate Reference No: HDFC[protected] issued to Razorpay Software pvt ltd with value Rs. 30000.00 and frequency ADHO is received today for processing". I am not sure what is this all about but I am certain that someone going to debit 30k from my account. I haven't any due amount or set up any auto debit function in my account. Moreover, I haven't purchased anything for 30k. Would you let me know why I have received this text and I want to block this immediately?
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  S
                                  Shiva9p
                                  from Aurangabad, Uttar Pradesh
                                  Aug 6, 2022
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                                  Address: Aurangabad, Maharashtra

                                  Hello

                                  I am Shivprasad pawar from kannad dist. Aurangabad.
                                  I opened my salary account on 4 July. Today is 6 August since I not received my check book and debit card I want to withdraw money but because of check book and debit card i can't able to withdraw.
                                  I visited kannad HDFC branch 2-3 times but staff not helping me. Even the saff who opened my account not accept my call. The distance is 35 km from my place so it's not possible for me to visit branch again and again. Please resolve my problem as soon as possible.

                                  Thanks and regards

                                  Shivprasad pawar
                                  HDFC Bank customer support has been notified about the posted complaint.
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