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HDFC Bank Complaints & Reviews

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Updated: Oct 4, 2026
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D
Dilbara
from Palakkad, Kerala
May 20, 2023
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Address: Olavakkod palakkad

The olavakkod hdfc bank staff’s (including 3 female staffs ) gave us false details regarding closure of joint account.
We asked them, what should we do about the balance amount in the joint account other than service charges, (account contained nearly 1000 rupees) they advised that it will be automatically credited to the other account (the one of the partner in joint account has an classic account in another branch of hdfc which is individual account which they knows ) they should have given the clear details regarding the balance money in the account, but they said firmly that the balance amount will be automatically credited to the other hdfc individual account you have in another branch. We lost our 480.50rupees. Now they gave us dd of 480.50 rupees which we can only present in joint account in which ever the bank is, we closed the joint account because it was not working exactly how we needed, and now they ask us to create new account in anywhere and you can present the dd. We asked! Twice! They were so firm about their reply that it will be automatically credited in the other account and made us financial lose of 480.50rupees

Its purely due to their mistake And they claim us, the customers on this mistake.
They was so rude and reckless when having this interaction which is face to face, and the shouting and rudeness has caused us emotionally weak, also they claimed us the wrongdoers. Which they really are.
We closed our joint account and never intend to open any account in that hdfc olavakkod branch palakkad kerala.
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance
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    P
    Prince kumar karn
    May 20, 2023
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    Address: HDFC bank

    Dear sir..

    I used my HDFC ATM debit card in pnb atm located maharaja complex d d nagar gwalior on time 11:30 an on 18/05/2023 for rupees 2000Rs the system show message for transaction successfully but the amount was deduction but cash was not received
    I request to you please reversed my deduction amount as soon as possible
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We sincerely regret the inconvenience caused to you.

    We are looking into your concern via e-mail interaction id[protected] and will revert to your registered email id on or before June 02, 2023.

    ​We appreciate your cooperation and patience in the interim. -Ajay, Service Manager
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      C
      Chanchal Mehta
      May 19, 2023
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      Sir/Madam,
      I foreclose the entire personal loan taken last year 07 march 2022 outstanding today i.e.19/05/2023 is Rs.16, 87, 062.60 but they are charged foreclose charges on it @ 4.72% on the principal amount outstanding which is too high for common person who repay their loan without any default during repayment but bank force me to pay as everyday interest rate increased then i pay the amount and they ask if you want raised then raised online complaint but we cant do anything, I also speak with HDFC personnel who gave the reference of RBI guidelines and reluctant to do anything in this matter plus at the time of loan taken foreclose charges was nil and now it will be 4.72% as per RBI guidelines without any valid proofs and email or text intimation to customer that foreclosure charges increase from so and so date. Yes people's enter in agreement during personal loan taken, it not means they are charging foreclose charges at whatever rate they wanted. Humble request you to intervene in this matter even i paid as bank force me to do that the amount as we took the loan from ICICI with less interest rate for close my entire loan without any foreclosure charges.
      Following is the details of Loan

      Lender Name : HDFC Bank
      Borrower Name : Chanchal mehta
      Loan Account Number :[protected]
      Tanure : 48 months
      Interest Rate : 10.5%
      Loan Amount : 23, 10, 690

      thanks
      Regards
      Chanchal mehta
      [protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Jun 06, 2023
      Updated by Chanchal Mehta
      No response from HDFC on my complaint, very disappointing and worst services by bank.
      Jun 14, 2023
      Updated by Chanchal Mehta
      More then 1 month still no call slot No response from HDFC on my complaint, pls have a look urgently

      Chanchal
      Dear Customer,

      We sincerely regret the inconvenience. We have raised your query to the concerned team and we will revert to you on your registered e-mail id on or before May 29, 2023. vide Reference number[protected]. Please bear with us in the interim.

      -Ajay, Service Manager
      HDFC Bank Customer Assistance
      Chanchal Mehta's [Complaint's author] reply, May 24, 2023
      Hello, any further update ?

      Regards
      Chanchal
      Chanchal Mehta's [Complaint's author] reply, May 29, 2023
      Hello,

      No response till now, request you to action asap,

      Thanks
      Chanchal
      Chanchal Mehta's [Complaint's author] reply, May 30, 2023
      hello,

      Todays is 30th but not received any response from HDFC, again showing not fulfill the commitment and very bad services.

      Chanchal
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        S
        May 19, 2023
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        Your locanto id number [protected] asked me to put money on this number [protected]. Your safety will be made and then you will get the service, neither I got the service nor they are refunding the money. You refund my money, I am sending you photos together
        HDFC Bank customer support has been notified about the posted complaint.
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          N
          Nageshwar G
          May 19, 2023
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          Dear team,

          It high time to react. I am getting unwanted calls every day from HDFC Bank on leans and credit cards etc.

          Your call centre female (not mentioned her name) person is using un parliamentary language and demanding me to accept the calls etc. Attached the screenshot for the phone number for your ref.

          I am getting irritated with these calls and distrusting me. Plz stop calling me.

          Regards
          Nageshwara Rao
          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            P
            palchen lhamo
            May 19, 2023
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            I have return a product and Amazon has already initiated the refund on 8th may 2023 and the bank hasn’t released my money. The reference number #[protected]
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay, Service Manager
            HDFC Bank Customer Assistance
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              A
              ayanendu
              from Thrissur, Kerala
              May 18, 2023
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              Address: KOTTUKKAL HOUSE,POST VALAPAD

              ACCOUNT NUMBER [protected]
              CUST ID [protected]
              yes, this account had not used for past few years, we were using the credit card only. we were decided to use the account after paying the minus amount showing in the account and i have transferred INR 15, 000. after the negative balance in the account balance was INR 11000.
              but after few days they have deducted a total of INR 6000 in the name of GST and extra charges.
              We were not aware that we can register the complaint.
              this is not acceptable at all to deduct the amount in some name after clearing the negative balance in the account.

              we need the refund of the charges urgently. this happened in last financial year.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                H
                hdcf
                May 18, 2023
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                2521 is debited feom my account but money not credited, reference number is[protected], when it will return my money
                HDFC Bank customer support has been notified about the posted complaint.
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                  H
                  hdcf
                  May 18, 2023
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                  2521 money is debited and i got message transaction time out, when it will return my money
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                  -Anay, Service Manager
                  HDFC Bank Customer Assistance
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                    R
                    Ritzpunj
                    from Pune, Maharashtra
                    May 17, 2023
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                    I feel my account unsafe with HDFC bank RM - Simran Kaur, I have asked many times to remove this RM and called customer care so many times, but, havent heard anything on that plus the RM itself is calling me and trying to talk over.

                    I had many issues with CC, with account these are all unresolved and none actions are taken care of,
                    apart from that I was offered HDFC Ergo insurance plicy with all fake updates provided by 10ppl and all these 50 ppl were looking into my banks transactions and amount which is very unsafe.

                    When I decided to cancel the policy I was told by my RM that there will be no cancellation charges as I have asked them to cancel within 24hrs, but I was charged cancellation fees as HDFCErgo employees did fraud to me.

                    HDFC is losing its credibility, I never had any bad experiences but the moment this RM is aligned to my account I feel safe with my account.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Surya singhsps22
                      from Raipur, Chhattisgarh
                      May 17, 2023
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                      There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

                      I am unable to visit the branch kindly help to resolve it and enable all services
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Surya singhsps22
                        from Raipur, Chhattisgarh
                        May 17, 2023
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                        There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But I had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

                        Kindly unblock and enable all services as unable to visit the branch
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          May 17, 2023
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                          Address: vill-sargadi,nawasu

                          ATUL SINGH BHANDARI
                          My acknowledge number is 11692814, dated 17.05.2023, payment transaction is cancelled due to erroneous amount. So I want to complete my application, but now" registration against this acknowledgement id is pending for confirmation from payment gateway.." is coming. Please sort this out asap
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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                            C
                            Chaitanya8979
                            from Kotdwar, Uttarakhand
                            May 16, 2023
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                            There has been a hold of Rs6700/- on my HDFC Bank account for more than 6-7 days till . I had registered a complaint through customer care but the problem has not been resolved yet. Please remove the hold as as I only now have 20 ruppes in my account
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay, Service Manager
                            HDFC Bank Customer Assistance
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                              K
                              kokicooks
                              May 16, 2023
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                              My April month Home loan EMI was auto debited on 27th April which is my EMI autopay date, it was auto debited and as there was sufficient balance in account there is no any such case which leads to " ACH Debit return charges of 531₹.

                              Please assist me immediately and refund ach debit return charges of 531 ₹ immediately.

                              Or else o will file grievance against bank to cut charges wrongly and that also without customer knowledge.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                R
                                Renesmee
                                from Chennai, Tamil Nadu
                                May 16, 2023
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                                I am Suganya.S Employee code 138336. i was worked as a sales officer in HDFC bank, Prince kushal towers, Mounroad, Chennai. I was relieved the company on 15th august 2015. but still i haven't received my relieving letter and FNF final settlement.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  D
                                  Dharm142
                                  May 16, 2023
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                                  Address: HDFC Bank Near ICG Collage SFS Agarwal Farm Mansarovar Jaipur Rajasthan

                                  Dear Team

                                  My Name is Dharmendra sharma and, i have account with HDFC Bank and Yesterday 15-5-23 i Deposit Cash at HDFC Bank Branch which is Located at SFS Near ICG Collage Mansarovar Jaipur Rajasthan but While Depositing Cash machine got Stuck and Neither i Got Cash Back not Deposited to my Account, i Compain in HDFC Bank with Error Slip and Application But Still there is no Such Help i am Getting from them they are Just Saying will be done at back end It's Such a Worst Behaviour i Got from an Reputed Bank Staff

                                  My Dinomination was

                                  164*200 Notes were There

                                  Account -[protected]

                                  Branch Where Cash Deposited -SFS Agarwal Farm Near ICG Collage Mansarovar Jaipur Rajasthan 302020

                                  It's Requested to please check and Help to Get this Resolved
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
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                                    N
                                    nehasingh1221
                                    from Hyderabad, Andhra Pradesh
                                    May 16, 2023
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                                    Address: C-220 FORTUNE GREEN HOMES MAYURA

                                    Its been a hassle since i have create an account in hdfc.

                                    1, first my kyc was not done, and the nearby branch was saying that i have to go to main branch., and since i opened an account online so branch does not exists.
                                    i travelled 40kms to find the bank spend 3k on that but still kyc was not done and account was blocked.

                                    2. i contacted a representative and he helped me but i had to travel another 30kms to get my kyc done and activate my account.

                                    3. now i am supposed to get my welcome kit delivered but its not getting delivered and its been more than a week.

                                    i am not able to activate net banking and do any transactions with my account,

                                    so what is hdfc expecting from their customers, , tthey should stop their work and be after them

                                    pathetic service from a bank.. which is considered to be a big bank.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay, Service Manager
                                    HDFC Bank Customer Assistance
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                                      S
                                      Sudarshan Karwe
                                      May 16, 2023
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                                      I spoke with your office mr. Jayprakash Patra ([protected]@hdfcsales.com) regarding the home loan balance transfer. on 11th Nov 2022 I sent all the required documents on the above mentioned email address and his WhatsApp number (+91-[protected]). after all the documents I paid the loan processing fee of Rs. 3540/- dated 12/11/2022 (Transaction reference no (YIC[protected]), which Mr. Jayprakash Patra assured that the processing fee will be adjusted at the time of loan sanction. On 15th nov 2022 I submitted my adhere consent on [protected]@hdfcsales.com. after some days I received a call from Mr. Jayaprakash part informing me that my rate of interest (ROI) against the home loan balance transfer would be between 10 to 11%. but my existing home loan ROI was below 9.1% in the month of nov so Iinformed to cancel my application and return my processing fee amount. Now it's been almost more than 3 months my processing fee is not yet refunded. and Mr. Jayaprakash is not answering my calls and messages. Please refund my amount of rs. 3540/- at the earliest.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      You are requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://www.hdfc.com/grievance-redressal ) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                                      -Anay, Service Manager
                                      HDFC Bank Customer Assistance
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                                        S
                                        Sanjayys0501
                                        May 15, 2023
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                                        I had made payment through HDFC Pay Zapp on 11.05.2023 for recharge of my BSNL mobile. The amount Rs. 599 successfullt debited but the till date the mobile not acyivated the services. HDFC Pay Zapp has not refunded the amount yet. Requested to refund the amount at the earliest.
                                        HDFC Bank customer support has been notified about the posted complaint.
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