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HDFC Bank Complaints & Reviews

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Updated: Aug 21, 2026
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C
Chanchal Mehta
May 19, 2023
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Sir/Madam,
I foreclose the entire personal loan taken last year 07 march 2022 outstanding today i.e.19/05/2023 is Rs.16, 87, 062.60 but they are charged foreclose charges on it @ 4.72% on the principal amount outstanding which is too high for common person who repay their loan without any default during repayment but bank force me to pay as everyday interest rate increased then i pay the amount and they ask if you want raised then raised online complaint but we cant do anything, I also speak with HDFC personnel who gave the reference of RBI guidelines and reluctant to do anything in this matter plus at the time of loan taken foreclose charges was nil and now it will be 4.72% as per RBI guidelines without any valid proofs and email or text intimation to customer that foreclosure charges increase from so and so date. Yes people's enter in agreement during personal loan taken, it not means they are charging foreclose charges at whatever rate they wanted. Humble request you to intervene in this matter even i paid as bank force me to do that the amount as we took the loan from ICICI with less interest rate for close my entire loan without any foreclosure charges.
Following is the details of Loan

Lender Name : HDFC Bank
Borrower Name : Chanchal mehta
Loan Account Number :[protected]
Tanure : 48 months
Interest Rate : 10.5%
Loan Amount : 23, 10, 690

thanks
Regards
Chanchal mehta
[protected]
HDFC Bank customer support has been notified about the posted complaint.
Jun 06, 2023
Updated by Chanchal Mehta
No response from HDFC on my complaint, very disappointing and worst services by bank.
Jun 14, 2023
Updated by Chanchal Mehta
More then 1 month still no call slot No response from HDFC on my complaint, pls have a look urgently

Chanchal
Dear Customer,

We sincerely regret the inconvenience. We have raised your query to the concerned team and we will revert to you on your registered e-mail id on or before May 29, 2023. vide Reference number[protected]. Please bear with us in the interim.

-Ajay, Service Manager
HDFC Bank Customer Assistance
Chanchal Mehta's [Complaint's author] reply, May 24, 2023
Hello, any further update ?

Regards
Chanchal
Chanchal Mehta's [Complaint's author] reply, May 29, 2023
Hello,

No response till now, request you to action asap,

Thanks
Chanchal
Chanchal Mehta's [Complaint's author] reply, May 30, 2023
hello,

Todays is 30th but not received any response from HDFC, again showing not fulfill the commitment and very bad services.

Chanchal
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    S
    May 19, 2023
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    Your locanto id number [protected] asked me to put money on this number [protected]. Your safety will be made and then you will get the service, neither I got the service nor they are refunding the money. You refund my money, I am sending you photos together
    HDFC Bank customer support has been notified about the posted complaint.
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      N
      Nageshwar G
      May 19, 2023
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      Dear team,

      It high time to react. I am getting unwanted calls every day from HDFC Bank on leans and credit cards etc.

      Your call centre female (not mentioned her name) person is using un parliamentary language and demanding me to accept the calls etc. Attached the screenshot for the phone number for your ref.

      I am getting irritated with these calls and distrusting me. Plz stop calling me.

      Regards
      Nageshwara Rao
      [protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay, Service Manager
      HDFC Bank Customer Assistance
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        P
        palchen lhamo
        May 19, 2023
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        I have return a product and Amazon has already initiated the refund on 8th may 2023 and the bank hasn’t released my money. The reference number #[protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay, Service Manager
        HDFC Bank Customer Assistance
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          A
          ayanendu
          from Thrissur, Kerala
          May 18, 2023
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          Address: KOTTUKKAL HOUSE,POST VALAPAD

          ACCOUNT NUMBER [protected]
          CUST ID [protected]
          yes, this account had not used for past few years, we were using the credit card only. we were decided to use the account after paying the minus amount showing in the account and i have transferred INR 15, 000. after the negative balance in the account balance was INR 11000.
          but after few days they have deducted a total of INR 6000 in the name of GST and extra charges.
          We were not aware that we can register the complaint.
          this is not acceptable at all to deduct the amount in some name after clearing the negative balance in the account.

          we need the refund of the charges urgently. this happened in last financial year.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

          -Anay, Service Manager
          HDFC Bank Customer Assistance
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            H
            hdcf
            May 18, 2023
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            2521 is debited feom my account but money not credited, reference number is[protected], when it will return my money
            HDFC Bank customer support has been notified about the posted complaint.
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              H
              hdcf
              May 18, 2023
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              2521 money is debited and i got message transaction time out, when it will return my money
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

              -Anay, Service Manager
              HDFC Bank Customer Assistance
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                R
                Ritzpunj
                from Pune, Maharashtra
                May 17, 2023
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                I feel my account unsafe with HDFC bank RM - Simran Kaur, I have asked many times to remove this RM and called customer care so many times, but, havent heard anything on that plus the RM itself is calling me and trying to talk over.

                I had many issues with CC, with account these are all unresolved and none actions are taken care of,
                apart from that I was offered HDFC Ergo insurance plicy with all fake updates provided by 10ppl and all these 50 ppl were looking into my banks transactions and amount which is very unsafe.

                When I decided to cancel the policy I was told by my RM that there will be no cancellation charges as I have asked them to cancel within 24hrs, but I was charged cancellation fees as HDFCErgo employees did fraud to me.

                HDFC is losing its credibility, I never had any bad experiences but the moment this RM is aligned to my account I feel safe with my account.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Surya singhsps22
                  from Raipur, Chhattisgarh
                  May 17, 2023
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                  There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

                  I am unable to visit the branch kindly help to resolve it and enable all services
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Surya singhsps22
                    from Raipur, Chhattisgarh
                    May 17, 2023
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                    There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But I had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

                    Kindly unblock and enable all services as unable to visit the branch
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      May 17, 2023
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                      Address: vill-sargadi,nawasu

                      ATUL SINGH BHANDARI
                      My acknowledge number is 11692814, dated 17.05.2023, payment transaction is cancelled due to erroneous amount. So I want to complete my application, but now" registration against this acknowledgement id is pending for confirmation from payment gateway.." is coming. Please sort this out asap
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        C
                        Chaitanya8979
                        from Kotdwar, Uttarakhand
                        May 16, 2023
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                        There has been a hold of Rs6700/- on my HDFC Bank account for more than 6-7 days till . I had registered a complaint through customer care but the problem has not been resolved yet. Please remove the hold as as I only now have 20 ruppes in my account
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          K
                          kokicooks
                          May 16, 2023
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                          My April month Home loan EMI was auto debited on 27th April which is my EMI autopay date, it was auto debited and as there was sufficient balance in account there is no any such case which leads to " ACH Debit return charges of 531₹.

                          Please assist me immediately and refund ach debit return charges of 531 ₹ immediately.

                          Or else o will file grievance against bank to cut charges wrongly and that also without customer knowledge.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on ​hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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                            R
                            Renesmee
                            from Chennai, Tamil Nadu
                            May 16, 2023
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                            I am Suganya.S Employee code 138336. i was worked as a sales officer in HDFC bank, Prince kushal towers, Mounroad, Chennai. I was relieved the company on 15th august 2015. but still i haven't received my relieving letter and FNF final settlement.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              D
                              Dharm142
                              May 16, 2023
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                              Address: HDFC Bank Near ICG Collage SFS Agarwal Farm Mansarovar Jaipur Rajasthan

                              Dear Team

                              My Name is Dharmendra sharma and, i have account with HDFC Bank and Yesterday 15-5-23 i Deposit Cash at HDFC Bank Branch which is Located at SFS Near ICG Collage Mansarovar Jaipur Rajasthan but While Depositing Cash machine got Stuck and Neither i Got Cash Back not Deposited to my Account, i Compain in HDFC Bank with Error Slip and Application But Still there is no Such Help i am Getting from them they are Just Saying will be done at back end It's Such a Worst Behaviour i Got from an Reputed Bank Staff

                              My Dinomination was

                              164*200 Notes were There

                              Account -[protected]

                              Branch Where Cash Deposited -SFS Agarwal Farm Near ICG Collage Mansarovar Jaipur Rajasthan 302020

                              It's Requested to please check and Help to Get this Resolved
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

                              -Anay, Service Manager
                              HDFC Bank Customer Assistance
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                                nehasingh1221
                                from Hyderabad, Andhra Pradesh
                                May 16, 2023
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                                Address: C-220 FORTUNE GREEN HOMES MAYURA

                                Its been a hassle since i have create an account in hdfc.

                                1, first my kyc was not done, and the nearby branch was saying that i have to go to main branch., and since i opened an account online so branch does not exists.
                                i travelled 40kms to find the bank spend 3k on that but still kyc was not done and account was blocked.

                                2. i contacted a representative and he helped me but i had to travel another 30kms to get my kyc done and activate my account.

                                3. now i am supposed to get my welcome kit delivered but its not getting delivered and its been more than a week.

                                i am not able to activate net banking and do any transactions with my account,

                                so what is hdfc expecting from their customers, , tthey should stop their work and be after them

                                pathetic service from a bank.. which is considered to be a big bank.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay, Service Manager
                                HDFC Bank Customer Assistance
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                                  S
                                  Sudarshan Karwe
                                  May 16, 2023
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                                  I spoke with your office mr. Jayprakash Patra ([protected]@hdfcsales.com) regarding the home loan balance transfer. on 11th Nov 2022 I sent all the required documents on the above mentioned email address and his WhatsApp number (+91-[protected]). after all the documents I paid the loan processing fee of Rs. 3540/- dated 12/11/2022 (Transaction reference no (YIC[protected]), which Mr. Jayprakash Patra assured that the processing fee will be adjusted at the time of loan sanction. On 15th nov 2022 I submitted my adhere consent on [protected]@hdfcsales.com. after some days I received a call from Mr. Jayaprakash part informing me that my rate of interest (ROI) against the home loan balance transfer would be between 10 to 11%. but my existing home loan ROI was below 9.1% in the month of nov so Iinformed to cancel my application and return my processing fee amount. Now it's been almost more than 3 months my processing fee is not yet refunded. and Mr. Jayaprakash is not answering my calls and messages. Please refund my amount of rs. 3540/- at the earliest.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  You are requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://www.hdfc.com/grievance-redressal ) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                                  -Anay, Service Manager
                                  HDFC Bank Customer Assistance
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                                    S
                                    Sanjayys0501
                                    May 15, 2023
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                                    I had made payment through HDFC Pay Zapp on 11.05.2023 for recharge of my BSNL mobile. The amount Rs. 599 successfullt debited but the till date the mobile not acyivated the services. HDFC Pay Zapp has not refunded the amount yet. Requested to refund the amount at the earliest.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Vivek9772
                                      from Jaipur, Rajasthan
                                      May 14, 2023
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                                      I have been charge of 450₹+81₹ IGST for auto pay return fees, Payment is done within time period. Then please levied this fake charges.

                                      Mobile number [protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Roddeyfilms
                                        from Mumbai, Maharashtra
                                        May 14, 2023
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                                        I applied for HDFC Credit Card on 19.04.2023 offline. I received message with reference number 23D[protected]W1 on 20.04.2023 'credit card in process' From 20.04.2023 to 12.05.2023 tracking status was 'credit card is in process' suddenly on 13.05.2023 tracking status was changed as 'record not found' I couldn't understand wheather credit card is in process or declined or approved.
                                        HDFC Bank customer support has been notified about the posted complaint.
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