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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 90

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S
sjdesai
from Dombivli, Maharashtra
Aug 19, 2022
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I have being getting a lot of call with regards to Re-fund of my HDFC Life policy no. 1960236. I have being asked to pay for F&F for Rs. 22, 125/- for settlement of my claim. Is this payment legal. The call which i am getting is from Mr. Sanjay Sharma from accounts section of GBIC. Could you please guide if this is a valid payment to be made or it's a fraud calls.
HDFC Bank customer support has been notified about the posted complaint.
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    A
    Arpan31
    Aug 19, 2022
    Resolved
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    Resolved

    Welcome kit and Debit card haven't received.

    I opened a Salary account in HDFC bank and I already completed my KYC to the nearest branch along with valid and original documents. And i raised a complaint also to
    customerservices.[protected]@hdfcbank.com and they revert back that my KYC is pending but my KYC is completed and they sending me system generated and without finding why i haven't received my welcome kit.
    I competed my KYC on 08/08/2022.
    Branch HDFC outer ring...
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    R
    rickysinha
    from New Delhi, Delhi
    Aug 19, 2022
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    Address: Jain road dwarka mor new delhi

    My salary account in hdfc bank 18 August 2022, and 590 rs debited of ACH auto debit return charges why are you debit this charge my emi not bounce this is really rubbish bank and I do not pay any ach debit return charges. so pls i request to refund this amount
    HDFC Bank customer support has been notified about the posted complaint.
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      D
      deep1998
      from Mumbai, Maharashtra
      Aug 19, 2022
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      My account is in hdfc bank and it's a salary account since 2019 December, recently they started charging me bounced charges against my on going EMI and in July mother they debited two amounts one is around 590/- and second is 640/- around. Now they charged me again with 1600/- on bounced charges in one transaction and when I checked my account statement they didn't showed about the debited part that they have already debited the amount.
      When I called on customer care number for 35 mins the call was there and they were not able to. Explain me about this part at all and after that customer care executive said you have visit nearest branch and talk. With them and they will raise the complain for the same and it will SUBJECT TO APPROVAL base he said it means it's 50-50 chances to get my money back.
      For one emi bounced charges HDFC is charging 1600/- like are they out of the mind.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Sridhar Reddy Siddhu
        Aug 19, 2022
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        The bank was hold my 495 rupees through GEFU
        HDFC Bank customer support has been notified about the posted complaint.
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          Ashish1511
          Aug 19, 2022
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          Dear team,
          I have not received relieving letter from hdfc bank i have joined in May 2004 as cse and relieved in sep 2004 .
          But I have not received relieving letter by the organisation. But I need it for my records
          Please find details below
          Name : Ashish Gupta
          Employee I'd:42232
          E-mail ID: [protected]@rediffmail.com
          Kindly send me relieving letter ASAP
          HDFC Bank customer support has been notified about the posted complaint.
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            K
            Kanza Khan
            Aug 19, 2022
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            I have my salary account in HDFC BANK, and while making a payment I saw there is insufficient balance, upon checking the statement I saw 4 transactions in which the following amounts were deducted, ₹590, ₹649, ₹649 and ₹506.25. I don't understand why and how they can just take away my own money without even informing, let alone taking permission. I want the total amount back in my account asap. Please take the required action.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              R
              Rayed
              from Kanpur, Uttar Pradesh
              Aug 18, 2022
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              Address: GT Road Kanpur

              I applied for a credit card online on the 1st of July 2022 with all income proofs, getting no response, on the 17th of July 2022 I went to the HDFC branch HDFC0001093, and the branch executive told me to open a savings account in order to process the card quickly. They assured me that the card will be delivered within 7 days if I open an account. Hence I opened a savings account on the 17th itself and applied for a credit card. After a few days, they asked me to submit income and KYC documents again.

              On the 20th of July 2022, I provided them with my last 3 months' salary slips along with the last 3 months' account details of my ICICI bank salary account.

              After sending so many emails, and cooperating fully with banks' regulations and policies the application still shows pending. I am a software developer by profession and my current project deals with developing an IOS application for which I had to purchase an apple MacBook as early as possible.

              Seeing such a lethargic and careless attitude of the bank I made up my mind to purchase the product without the discount offered by the bank on apple products, hence on the 8th of August 2022, I wrote an email to the Card department as well as the bank's Nodal officer to request a cancellation of my credit card application as an unused credit limit will impact my CIBIL score.

              The only reply that I get is an automated email saying we will update you.
              I have been waiting for more than 1 and a half months for any update and this has made me suffer mentally as well as financially as I am unable to make a decision about buying the product due to the unknown status of my card application. I feel this is a very nasty process that the bank follows to lure in the customers and then does not give any weightage to their requests or complaints.

              According to Transunion CIBIL, my CIBILscore is 796 and I have an impeccable record of settling my dues on time. Do I deserve to wait for one and a half months to get an update on a credit card application?

              I am deeply saddened by the services offered to me and do not wish to have any future association with HDFC as a customer.

              Query reference number - 5312313
              HDFC Bank customer support has been notified about the posted complaint.
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                J
                Jahid Hussain
                from Mumbai, Maharashtra
                Aug 18, 2022
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                Address: Plot No 82 Vashi, Sector 17 Navi Mumbai - 400703

                The Bank has held the fund of 1765.25 Rupees as Mi revenue hold through GEFU

                Acc No: [protected]
                IFSC: HDFC0000540
                Branch: vashi sector 17 HDFC ANNEXE

                The customer care & Bank employee neither give a clear answer.
                In my account, the amount shows a negative value. Since my account is a salary account
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  Rayed
                  from Kanpur, Uttar Pradesh
                  Aug 18, 2022
                  Resolved
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                  Resolved

                  Address: GT Road, Kanpur, Uttar Pradesh

                  I applied for a credit card online on the 1st of July 2022 with all income proofs, getting no response, on the 17th of July 2022 I went to the HDFC branch HDFC0001093, the branch executive told me to open a savings account in order to process the card quickly. They assured me that the card will be delivered within 7 days if I open an account. Hence I opened a savings account on the 17th itself and applied for a credit card. After a few days, they asked me to submit income and KYC documents again.

                  On the 20th of July 2022, I provided them with my last 3 months' salary slips along with the last 3 months' account details of my ICICI bank salary account.

                  After sending so many emails, and cooperating fully with banks' regulations and policies the application still shows pending. I am a software developer by profession and my current persuits deals with developing an iOS application for which I had to purchase an apple MacBook as early as possible.

                  Seeing such a lethargic and careless attitude of the bank I made up my mind to purchase the product without the discount offered by the bank on apple products, hence on the 8th of August 2022, I wrote an email to the Card department as well as the bank's Nodal officer to request a cancellation of my credit card application as an unused credit limit will impact my CIBIL score.

                  The only reply that I get is an automated email saying we will update you.
                  I have been waiting for more than 1 and a half months for any update and this has made me suffer mentally as well as financially as I am unable to make a decision about buying the product due to the unknown status of my card application. I feel this is a very nasty process that the bank follows to lure in the customers and then does not give any weightage to their requests or complaints.

                  According to Transunion CIBIL, my CIBILscore is 796 and I have an impeccable record of settling my dues on time. Do I deserve to wait for one and a half months to get an update on a credit card application?

                  I am deeply saddened by the services offered to me and do not wish to have any future association with HDFC as a customer.

                  Query reference number - 5312313
                  Aug 18, 2022
                  Complaint marked as Resolved 
                  Wrong title Customer Harassment used will file a new complaint with an appropriate title
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Shabid khan
                    from Hyderabad, Telangana
                    Aug 18, 2022
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                    Resolved

                    My net banking is lock

                    My HDFC Bank net banking is blocked for security reasons so then I cannot make any transactions. I have contacted my HDFC branch and also customer care but they cannot help me to get through this. kindly resolve this as soon as possible. My Ref number is [[protected]-[protected]] and my account no. is [[protected]]

                    Thanks
                    Abid khan...
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                    N
                    neha46094
                    Aug 18, 2022
                    Resolved
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                    Resolved

                    They have deducted more than Rs 9000 from my account for their so-called AMB and ACH Debit Return charges.

                    Before putting any money into it I visited their branch to confirm if there will be any deduction other than Rs 1400 that are showing as hold and he said no. So I put my money into it and then their drama starts. They start deducting with Debit return even though I do not have any open EMI with them and suddenly they make my full ac empty by charging AMB charges without any prior information or even a text.

                    After deduction when I contacted my nearby branch they said these charges cannot be refunded and they are not aware of these charges as they do not show these charges in their system. Why the hell do you have branches if your employees do not know how things work?

                    If he said me earlier that there would be charges if I continued with us so I should have opened an account with another bank and closed ties with them.

                    They send me offers each and every day but they cannot send any info regarding this.

                    HDFC is a cheater and Fraud bank. Never ever do banking with them.
                    Sep 24, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 21, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and details of the charges for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      M
                      musi@123
                      from Bengaluru, Karnataka
                      Aug 18, 2022
                      Resolved
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                      Resolved

                      I am paid 10155INR in 13AUG by Paytm & one more time I paid 10155INR 13 Aug & 2031INR 13 Aug by Paytm. But HDFC decline & Amount also debit my account.Stil not received my refund.
                      Aug 18, 2022
                      Complaint marked as Resolved 
                      Still not received
                      HDFC Bank customer support has been notified about the posted complaint.
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                        U
                        uditkr96
                        Aug 18, 2022
                        Resolved
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                        Resolved

                        Hello,
                        I have cancelled the railway ticket on 9th August, 2022 and the transaction has been initiated on 10th Aug, 2022 by IRCTC of amount Rs 1900 with TXN No:-[protected].The amount is showing refunded by IRCTC but not credited on my HDFC bank account till now. I connected with HDFC customer care but bad luck they have not helped.
                        The reference number by IRCTC for refunded amount is :-
                        rfnd_K3x6h6VIQQB9zq
                        I request to HDFC bank please credit my amount as soon as possible.
                        The screenshot is attached for the same.
                        Thank You.
                        Sep 23, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 21, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          Sonikasoni30
                          from Pali, Uttar Pradesh
                          Aug 18, 2022
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                          Resolved

                          Credit Card Payment went twice

                          Address: HDFC BANK, SG ROAD, Near GNFC INFO TOWER,, S.G. ROAD, BODAKDEV,

                          Hello Team,

                          Today around 12 am, I tried to make a payment for my credit card. However, it came with an error and asked me to try again after a few minutes. Then I tried again and it came with the same error. But then I received an SMS stating that the payment got debited from my account towards the credit card bill. The payment went twice.

                          Here are my details-
                          Account Number[protected]
                          Branch-...
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                          S
                          Saima.Shaikh
                          from Mumbai, Maharashtra
                          Aug 17, 2022
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                          Hey

                          I bought iPhone 13 on emi on 12th april 2022 through unicorn store online. I was suppose to receive a cashback of 5k after 120 days. It's been more than that but haven't received any cashback yet.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the offer details, transaction details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            swarup YT
                            Aug 17, 2022
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                            Charges deducted in march 21 hasn't been reversed although the RM accepted the mistake and told me she will reverse it.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Aug 17, 2022
                            Updated by swarup YT
                            I want 25000/- back by 22nd of sept. Else going to close all relations with hdfc by 27th.
                            And the relationship manager is not even accepting phone calls

                            Thanks for understanding
                            A 10 years frustrated so called preferred customer
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                              N
                              nskanth987
                              Aug 17, 2022
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                              Hdfc personal loan agents or bank cheating customers

                              I have applied for a personal loan and the agent told that the interest rate would be 10.25% since I am doing a balance transfer of my earlier loan from another bank. After getting the loan it was given with 10.5% and I got cheated by the agent or the bank. Before applying the loan I also told them that I will be paying partial payment and there should not be any charges. Then the agents told me that since the amount is greater than 10 Lakhs...
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                              prasadtv
                              from Nellore, Andhra Pradesh
                              Aug 17, 2022
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                              Address: HDFC Bank, RETAIL LOAN SERVICE CENTRE, PT RAJAN SALAI, KK NAGAR

                              HDFC Bank employees in the below address cheat innocent employees very much.

                              They had lot of expertise in convincing and sanctioning the loans with false promises and drink innocent's people's blood.

                              HDFC Bank Ltd.
                              LKB - CHENNAI
                              RETAIL LOAN SERVICE CENTRE, PT RAJAN SALAI, KK NAGAR

                              I was being cheated by a banker [P. Suresh and Charu P] in this bank branch, they looted my money of 70, 000 in the name of foreclosure charges.

                              worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers, worst bankers,

                              don't know how HDFC bank is entertaining these employees.

                              don't take any loan or any service from this bank branch.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 21, 2022
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the loan account number for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Aug 22, 2022
                              Updated by prasadtv
                              Mr. Anay
                              what is the use of your response here? if valid complaint reference number is not accepting in
                              https://bit.ly/2Lzhyn3. better to keep the details public here.
                              Aug 22, 2022
                              Updated by prasadtv
                              HDFC Bank loan is a new way of FRAUD to loot public people's money legally by rogue bankers.
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                                M
                                Mannanshaikh
                                Aug 17, 2022
                                Resolved
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                                Resolved

                                Dear sir madam my PAN card number FQDPS7742K linked to my HDFC bank account is officially updated by income tax officer due to some reasons. currently added PAN card in my HDFC account is now belongs to my twin brother. So i want to update my New PAN card number FYOPS3078H in my HDFC bank account CID. Please update As soon as possible. I have proofs of official income tax email as well. You can verify my NEW PAN FYOPS3078H with income tax database.
                                Sep 24, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 21, 2022
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience.
                                We are looking into your email vide 5967222 and will
                                revert to you on or before August 26, 2022.
                                4
                                We appreciate your cooperation and patience in the
                                interim.

                                -Anay
                                HDFC Bank Customer Assistance
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