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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
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HDFC Bank reviews & complaints page 905

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S
Satyanarayana Gadamsetti
from Guntur, Andhra Pradesh
Aug 11, 2018
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I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 5861 without my concern on date:06/08/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number :?
Name :- gadhamsetty satyanarayana setty
Mobile no. :- [protected]
Credit card number ending :- 5861
HDFC Bank customer support has been notified about the posted complaint.
Hi Kalyana,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3447233. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,
Devendra,
Team OneAssist.
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    bhupi1307
    from Pune, Maharashtra
    Aug 11, 2018
    Resolved
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    Address: 411057

    I am always keeping my hdfc balance above 20, 000 rupees but instead of that hdfc has debited rs 885 in august month as my annual debit card fee which was not notified even when i openend my account in this bank. I am using hdfc bank for the last 4 years but they had never deducted any annual debit card fee. This is the first time and no expalanation related to any debit card fee was given.

    Kindly revert this and can credit my account with rs 885.

    Thanks
    Bhupesh goyal
    [protected]
    Sep 14, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 13, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We have checked our records and confirm that said charges are charged towards Debit Card annual fees. You may visit the following URL to access information for the complete information about fees and charges https://goo.gl/ThZTb2

    -Manoj
    HDFC Bank Customer Assistance
    Verified Support
    Aug 14, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We are working on your concerns vide ref no:[protected] and will get back to you in 4 working days. -

    Anay
    HDFC Bank Customer Assistance
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      A
      Aakanksha Aggarwal
      from Lucknow, Uttar Pradesh
      Aug 10, 2018
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      Address: Faridabad, Haryana
      Website: HDFC

      Hiiiiiiiiiiii,
      If i try to add new benificiary through internet banking or make any transaction, i am not getiing otp on my registered mobile number, this problem occured since 3 months, i visited my home branch but they are not able to right answer, what i have to do for the solution, i have updated and checked contact details through net banking also. Otp is the major problem in hdfc. Please help!!!
      Please contact me on my mobile number:- [protected], [protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        P
        Prasad Rajendran
        from Chennai, Tamil Nadu
        Aug 10, 2018
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        Address: Chennai, Tamil Nadu, 600041

        My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. I logged into my account for some reason and i see that i have rs -1450 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          azeez mohammad
          from Mumbai, Maharashtra
          Aug 10, 2018
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          Address: Ghaziabad, Uttar Pradesh, 201009

          Hi sir, i got 50, 000 approval by sending sms from my registered mobile number - but when tried on merchant pos as shown on hdfc website - on pos machine it was showing as not available in base - what does it mean they told me that its card error - what does it mean - i tried to call on consumer loan customer care hdfc they were not responding fed up with customer care services so kindly help me out of this concern and let me know what is that not available in base.
          Thank you,
          My registered number
          [protected]
          Card number : [protected]
          Customer id for netbanking is sumee2811
          HDFC Bank customer support has been notified about the posted complaint.
          Aug 10, 2018
          Updated by azeez mohammad
          call me on [protected]
          Facing same issue how to solve it
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            B
            Biradar Pravin
            from Hyderabad, Telangana
            Aug 10, 2018
            Resolved
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            Resolved

            Please cancel this service and return my account is 1899/-
            In app i’m not able to update my details
            And you people didn’t inform me for didactic the amount,
            Please cancel it and return my account as soon as possible.
            Oneassist relationship number : [protected]
            Name :- biradar pravin balaji
            Mobile no. :- [protected]
            Credit card number ending :- 6714
            Aug 5, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Greetings from OneAssist!

            We regret the inconvenience caused. We request you to share your membership ID details on [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that we can assist you in your case.

            Regards,
            Devendra,
            Team OneAssist.
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              G
              gkr1
              from Ernakulam, Kerala
              Aug 10, 2018
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              Address: Karimnagar, Andhra Pradesh, 500501

              The amount of rs.1899 has debited from my account. No otp i was received for this transaction.
              I have received this message from bank.
              "thank you for using debit card ending 8700 for rs.1899.00 in mumbai at cponeassis on[protected]:15:49:54"
              How can this amount can be debited without informing me?
              Kindly refund my debited amount and let me know how this amount is debited from my account without my permission.
              And de-activate any services like this.
              This very irresponsible service from hdfc that anyone can debited from my account without my permission.
              HDFC Bank customer support has been notified about the posted complaint.
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                K
                Kailash.roy
                from Gurgaon, Haryana
                Aug 10, 2018
                Resolved
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                Resolved

                Address: Jaipur, Rajasthan

                My name is kailash roy
                I have applied hdfc bank credit card my application ref no. Is [protected]n4 and there showing disapproved because of they are not contacting with me (Not verifying) atfer that i have submitted contact declaration form on 03/08/18 and i recieved a massage showing that we have recieved your proccesing request we are communicated wihtin 7 days
                I am still waiting for it but there is no response
                Please do the needful help
                Thankyou.
                Sep 15, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 14, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet the internal criteria of the bank.

                -Manoj
                HDFC Bank Customer Assistance
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                  G
                  Govind98
                  from Udaipur, Rajasthan
                  Aug 10, 2018
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                  Address: Ajmer, Rajasthan, 305901

                  My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of march i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account.). I logged into my account for some reason on 1 nov. 2016 and i see that i have rs -4300 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer
                  HDFC Bank customer support has been notified about the posted complaint.
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                    V
                    vijaypv0004
                    from Tadepallegudem, Andhra Pradesh
                    Aug 10, 2018
                    Resolved
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                    Resolved

                    Address: Vizianagaram, Andhra Pradesh, 535001
                    Website: [email protected]

                    Its very disappointing experience with HDFC Credit and Debit Card

                    name : VIZIA VARDHAN PATTA
                    IN saving account around 2000 above was deducted as fine for not informing the same

                    Similarly in credit account I was not informed about the payment details of the some registerration which I am not even aware
                    Being as first time user I was not even informed to pay and fine was collected for 500 with in 15 applying the card
                    Sep 17, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 10, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Please share your Card No. with registered contact info & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                    -Bejoy
                    HDFC Bank Customer Assistance.
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                      D
                      DHEERAJ KUMAR GOYAL
                      from Ambala, Haryana
                      Aug 10, 2018
                      Resolved
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                      Resolved

                      Address: Jaipur, Rajasthan, 302020
                      Website: netbanking.hdfcbank.com

                      Respescted sir,

                      I have made a payment of rs. 449.00 for reliance jio recharge from my hdfc bank account (Customer id#[protected] vide transaction no. Nf[protected] on 4th july'2018. I have checked with the reliance jio team and they told me that they have not received any payment with this transaction number and ask me to check with bank.

                      Then i checked with my hdfc bank officials and they are saying that transaction was successfully done and payment has been out to the merchant/ trader account and ask me to check with them.

                      Both bank & reliance jio are passing me to one another.

                      Request you to help in this regard and get my amount paid back.

                      Thanks & regards
                      Dheeraj kumar goyal
                      Mob: +[protected]
                      Sep 15, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 11, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Please note that the merchant has represented the transaction as successful and hence the transaction has not been reversed to your account. You are requested to liaise with the merchant directly for the status of the transaction.

                      -Anay
                      HDFC Bank Customer Assistance
                      Aug 20, 2018
                      Updated by DHEERAJ KUMAR GOYAL
                      I reached out to the merchant and he confirmed that he has not received this payment.

                      Please help to provide the account details where it was credited.

                      Regards,
                      Dheeraj
                      Aug 21, 2018
                      Updated by DHEERAJ KUMAR GOYAL
                      Any update on the request for transaction details.

                      Regards
                      Dheeraj
                      Aug 23, 2018
                      Updated by DHEERAJ KUMAR GOYAL
                      May I get the update on the case.

                      Regards
                      Dheeraj
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                        A
                        Anu Lakshmi
                        from Jaipur, Rajasthan
                        Aug 10, 2018
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                        noc for hdfc credit card : 5520881001471450

                        Address: Jaipur, Rajasthan, 302012

                        I had taken a credit card from hdfc. Card no: [protected] in the year 2013. There were some late payments due to financial crisis. After clearing the total dues i have closed this card in the year 2016.
                        Still when i apply for any loan or credit card, this factor comes as an issue and banks decline my request of loan and card. Its more than two yeras the card is closed by clearing all due payments. I request you to please issue...
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                        R
                        Rajendhar k
                        Aug 10, 2018
                        Resolved
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                        Resolved

                        Address: 505453

                        I have ticked by mistakenly while filling the hdfc credit card application. On 9/08/2018 deducted 1399. I dont want one assist service. Please refund my amout as soon as possible. I also your constomer care excuitive informed me that it can be cannceeld. (After submitting my credit card application she was mentioned that. My card number 485498xxxxx1736.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Rajendra,

                        Greetings from OneAssist!

                        We understand your concern. Request you to share your Membership ID and registered mobile number at [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that we can assist you further.

                        Regards,

                        Devendra,

                        Team OneAssist.
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                          P
                          pankajgehlot7777
                          from Sri Ganganagar, Rajasthan
                          Aug 10, 2018
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                          Address: Jodhpur, Rajasthan, 342001

                          I am a HDFC bank debit card holder . The bank has auto debited Rs. 1899/- from my debit card number ending with 2530 without my concern on date:09/08/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

                          Name- pankaj gehlot

                          Mobile no.- [protected]

                          Reg.Email id- [protected]@yahoo.com
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Pankaj,

                          Greetings from OneAssist!

                          We regret the inconvenience caused. We request you to share your membership ID details on [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that we can assist you in your case.

                          Regards,

                          Devendra,

                          Team OneAssist.
                          pankajgehlot7777's [Complaint's author] reply, Aug 10, 2018
                          i don't have any membership id
                          pankajgehlot7777's [Complaint's author] reply, Aug 11, 2018
                          relationship no. is 5060826.
                          My credit card has been expired in last months, now i need new card in my address .
                          kindly do the needful
                          I am Puranmal Pansari of Jamalpur Munger Bihar 811214
                          Cust Id[protected]
                          Acc no.-[protected]
                          Phone-[protected]
                          I am costumber of jamalpur branch today I called Mr.Javed his phone no. [protected] but he told to me like an unlitterate and rude man I was very hurt
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                            M
                            manik1512
                            from Noida, Uttar Pradesh
                            Aug 10, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110085

                            Today I recieved a message from HDFC Bank Stating I have given BSE limited a mandate of 200000 which will be processed today.

                            I have not done any such mandate or transaction and I am clueless about it. How can Bank officialy send me such message when I have not done any such taransaction.

                            Please resolve this issue as it is a big amount for me.
                            Sep 12, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 10, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                            -Manoj
                            HDFC Bank Customer Assistance
                            I am Kishan Singh Chauhan with credit card ending number[protected] and Relationship number 2554855 .I am not interested with this service and want to cancel membership.so please cancel it.

                            I don't want renewal of this service.

                            Kindly cancel it
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                              Y
                              Yogeshwar Chindarkar
                              from Mumbai, Maharashtra
                              Aug 9, 2018
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                              Address: Mumbai City, Maharashtra, 400075

                              My wife applied for home loan.Name - Pradnya Yogeshwar Chindarkar.we bought flat in ulwe.Venus skyline tower name.Builder company name Venus Sublimes. applied for home loan in chembur branch & the executive person name Sabaji kanse they done my verification all require documents i submmited in bank through sabaji kanse and they told me no issues in builder papers and property, also they done the verification in builder office vashi infotech park venus sublimes office the verification done by janhvi madam.she sitting in vashi hdfc home loan branch.she also told us no problem in papers .also they took Rs.8700 processing fees.and told us no issues in property and ur loan will be sansaction in 8 days.they done my approved loan 15laks and gave me file number[protected].after some more days they not giving APF number to builder (venus Sublimes)for all procedure they took 1.5 month.after few days i asked to Executive person sabaji kanse why from ur end APF number not giving to builder.after they said the some issues in our legal team with builder.but they not exact shaying what is issue.but that reason we faced also janvi madam saying we are not giving you processing fees refund.So why they approved our loan and why they said no issues in property.if no issues in papers then why they not provided APF number to builder.we want our processing fees refund otherwise we r doing in consumer complaint

                              Pradnya Y. Chindarkar.
                              [protected]
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                                A
                                Amolansh
                                from Panaji, Goa
                                Aug 9, 2018
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                                My account no is o[protected]
                                I deposits 100000 in dahanu branch
                                Then bank deducted 442.50 rupees in my account
                                But it is charge only 150 rupees and I try calling hdfc customer care but they don't give me any response
                                So plz ask me what's is issu
                                And my other complent is hdfc bank I send a lot of massage and mail I send me only alert, top, and debit-creadit massage .Bank don't send me chahe cutting massages
                                HDFC Bank customer support has been notified about the posted complaint.
                                Aug 09, 2018
                                Updated by Amolansh
                                Bank send me only security alert, otp, debit credit massages and bank charge massage
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                                  Bala cp
                                  from Chennai, Tamil Nadu
                                  Aug 9, 2018
                                  Resolved
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                                  Resolved

                                  Address: Kanchipuram, Tamil Nadu, 603102

                                  Hi, i am working in private company and opened salary account in hdfc bank also applied credit card on same day with help of your representative.. But now showing in my credit card status card disapproval.. I don't know exact reason... Your customer support executive told your are in out of city that's why your card not delivered... But iam in city limit only... Reference no 18g[protected]s1
                                  Mobile number [protected]
                                  Mail id ramgopal2. [protected]@gmail.com

                                  I hope you the positive response
                                  Aug 12, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Aug 10, 2018
                                  Updated by Bala cp
                                  I don't receive any cal or mail regarding my credit card issue... My friends told me hdfc was good that only iam opened salary account in hdfc...but your representative not responding to my queries.. They called me but after I received the call call was disconnected... This happened lot of times..
                                  Aug 10, 2018
                                  Updated by Bala cp
                                  My cibil score 776 then why you disapproval my credit card... I need proper reason...
                                  Verified Support
                                  Aug 10, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We wish to inform you that application for Credit Card will be considered in line with the bank's internal credit policy and operating/credit processes. You may track your Credit Card application status in our Bank's website : www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Aug 10, 2018
                                  Updated by Bala cp
                                  It shows card status again disapproved...

                                  Reference number 18G[protected]S1..

                                  We believe that you deserve to have a hassle-free banking experience with HDFC Bank. Therefore, to ensure that you are aware of your Credit Card application status, we have introduced a simple process to track the progress of your application.
                                  Application Reference Number
                                  18G[protected]S1
                                  Status
                                  DISAPPROVED
                                  Remarks
                                  DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL Stability.
                                  Aug 10, 2018
                                  Updated by Bala cp
                                  Now my credit card approved or disapproved thats want I know...
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                                    R
                                    Razaalam
                                    from Delhi, Delhi
                                    Aug 9, 2018
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                                    Sir/ mam,
                                    Actually hmne two wheeler hdfc bank se finance karwaye. Jiska emi ja rha tha regular. Ek month ka financial problems k karan due ho gaya. Koi collection executive mere ghar par aaya. Mera beta bola ki papa ghar pe nhi hai. Usne bhut ulta shidha bolne laga. Fir ek do din bad dusra agent mere ghar par aaya. hmne pucha ki ishe phale kon aaya tha to usne bola ki nagina singh sir aaye the wohi case dekhte hai purnia ka. Hmne bola unpe complaint karne ja rhe. Usne bhut rudely bola tik hai kar dejiye.hm bole tm apna id card dekho to usne nhi dekhaya bola ki ghar par rha gaya.hmne bola ki id card le k aaoge to payment dege. Mera loan perwez alam k name se hai loan no 49697114
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      K
                                      Kaushal diksha
                                      from Allahabad, Uttar Pradesh
                                      Aug 9, 2018
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                                      Address: Gurgaon, Haryana

                                      I'm writing this with deep concern and grievance. I've an salary account with your bank and didn't use any services. Before some days one massage came in my registered mob. No. ([protected]) your account maintainence charge deduction in your account but i didn't take any maintanence service. This is my salary account and my financial condition is not good. 2 times more than 1000 amount was deduct in my account. I call customer care number but very bad services of customer care 20-20 min ivr speak but not connected the bank imployees.
                                      I don't understand that irresponsible behavior from a reputed bank like yours.
                                      So i request you to please return my all deducted amount from my hdfc bank account number :[protected]. I've moved from gurgaon so it won't to be easy for me to contact home branch.
                                      Please help me and return my all amount. Your assistance in this regards will be highly appreciated.
                                      Your customer
                                      Diksha Kaushal
                                      HDFC Bank customer support has been notified about the posted complaint.
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