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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 923

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M
manoj_821
from Ahmedabad, Gujarat
Jul 16, 2018
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Address: 380054

Name : Manoj Solanki
Application Reference Number : [protected]W3
Mo. [protected]

DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal
criteria of the Bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit
standing or your financial stability

Pls. explain to DISAPPROVED Reason
HDFC Bank customer support has been notified about the posted complaint.
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    S
    srinivasmadala1980
    from Bengaluru, Karnataka
    Jul 16, 2018
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    Hdfc credit card account number:[protected]it was pulled out from CIBIL report only)
    I do not know the card Number.

    I saw that credit card was issued in 21/mar/2006, and I never received the card and never used it but I found the details were in CIBIL that there was a overdue amount. Without using card and sanctioned amount and balance amount same, how come Overdue amt was shown?

    In cibil, it appears balance amount and sanctioned amount was same. I was wondering how amount overdue is 1, 280 rs?

    Something went wrong with HDFC bank dealing with customers or intentionally they are started to cheat customers.

    And recently I got a call from HDFC customer care after my first com[plaint, and bargaining to pay 1, 280 Rs and they are not telling the reason to pay. Not sure either they are from HDFC employees or some strangers?

    Please help me on resolving the issue asap and get better credit score.

    My contact number: [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      shareef surveyor
      from Guruvayur, Kerala
      Jul 16, 2018
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      Address: 670001

      I have a two wheeler loan in 2004 through CENTURION BANK Kannur branch, Kerala State. I receive the original RC book (KL 13 L : 6340, SHAFEEQ, S/O MEMIKKUTTY, NADUKKANDI VAYALIPATH, IRIKKUR P.O) but not received NOC.
      I need NOC for for renew the registration.
      my mail id [protected]@gmail.com
      PH [protected]
      agt no :FAD 840
      please provide NOC as earlier as possible
      HDFC Bank customer support has been notified about the posted complaint.
      Sep 10, 2018
      Updated by shareef surveyor
      COMPLAINT STILL PENDING
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        M
        madhuri satya
        from Gajuwaka, Andhra Pradesh
        Jul 16, 2018
        Resolved
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        Resolved

        Address: Visakhapatnam, Andhra Pradesh, 531031

        Referring to HDFC credit card collection department - Visakhapatnam.

        It's purely your HDFC collection department negligence.

        Let me explain the case in four points:

        - We had arrived at a settlement in the month of March ( i don't remember the dates ) for 56250 INR, to settle the same in 2 instalments.

        - We had paid 28125 ( figures may not be accurate but understand the content of what we want to express) as the first instalment and given a cheque for the second instalment stating a date and asking them to present it on the same day if delayed the amount I kept in my account would be deducted for my EMI's.

        - They had presented my cheque post 10 days from the date I requested them to present. My cheque got bounced and I immediately called thrice Mr Chakradhar from Collection department and informed sir, my cheque got bounced, do the needful. He told sir its ok I will take a look into it and get back to me, never happened, myself have to call him again.

        - Next month I got a routine call from your collection department for payment, I explained the same to many of them and also Mr Venkatesh who called me in the month of May and also Mr Srinivas Regional head the same - and asked for immediate resolution, everyone nodded yes that time and admitted it's our fault and no one had addressed it.

        I figured out recently that the settlement is cancelled. Now they are harassing and also sending unnecessary legal notices whereas a customer who is not at default

        If your own employees don't have a responsibility, how do you consider a customer is at fault.

        REF NO: LLA/HDFC/July 18/Lot-Predefined– Conciliation -3105/90
        AAN[protected]
        Aug 17, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 17, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We have reviewed your comments expressed and request you to contact our debt management executives at[protected] / 49187504 in this regard.

        -Anay
        HDFC Bank Customer Assistance
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          K
          Karthigeya
          from Bengaluru, Karnataka
          Jul 15, 2018
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          I am a Hdfc bank credit card holder. The bank has auto debited Rs 2499 from hdfc credit card without my permission on 29.6.18 . I am not interested about this service and l don't want this membership any more.So cancel the one assist membership fees and refund the debited amount as soon as possible.

          Bank . Hdfc
          Date . 29/06/2018
          OneAssist Relationship Number : 2302234
          Dear Karthegeyan,

          Greetings from OneAsssit,

          We are sorry for the inconvenience caused to you.

          As requested by you we have initiated your cancellation process vide service request number -3355653. You are entitled for a refund of 999/- which will be credited in your account within 5 to 7 working days. Your remaining amount 1500/- has already been deposited on 7th july request you to check with your bank.

          For any further assistance you may mail us at [protected]@oneassist.in

          Regards,

          Sophia,

          Team OneAssist.
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            M
            Maulik_Pathak
            from Anand, Gujarat
            Jul 15, 2018
            Resolved
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            Resolved

            Hi I am Maulik Pathak. I have used my debit card ending with 2700 to make a payment for paying the deposit of fees for professional courses of diploma in ACPDC. I raised a complaint for the same. As I have no response for the refund process. The reference number to my raised query is[protected].
            I am expecting the process to be completed on priority as many days has been passed and no action has been taken by bank for the same.
            The amount is already debited but the confirmation of an admission slip is not generated or confirmed. Awaiting for the valued response from the bank concerns.
            Aug 17, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 16, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

            -Anay
            HDFC Bank Customer Assistance
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              D
              Dlama
              from Phulera, Rajasthan
              Jul 15, 2018
              Resolved
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              Resolved

              Hi! I am Dipti Lama and this is in reference to my credit card number ending 5299. I have already cleared all dues and have cut the credit card into four pieces and duly sent it to the HDFC chennai address along with the duly filled in closure form.

              However I am still receiving credit card statements with some outstanding amount.

              Kindly close this card asap...as i do not wish to continue this service anymore.

              Thanks!
              Aug 15, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 15, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              I'll ensure this is taken up promptly. Please share your Card No., registered contact details & the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

              -Bejoy
              HDFC Bank Customer Assistance.
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                A
                Ashutosh Bhargava 2
                from Hoshiarpur, Punjab
                Jul 15, 2018
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                Address: Ludhiana, Punjab, 141001

                I got a call from [protected] this no. Thrice in a week with a offer of loan of rs 500000 with no interest.Another no. Is [protected].
                They told me that i woud have to pay only rs 40000 annually and no other EMI.
                They were introdicing themselves as Aditya Birla Employee. They were assuring me that Aditya birla would provide loan of rs 500000 within 15 days against this policy.
                HDFC Life customer support has been notified about the posted complaint.
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                  S
                  sukesh5687
                  from Ernakulam, Kerala
                  Jul 15, 2018
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                  Hi,

                  My Salary account was created in HDFC bank in my first company. Later i moved to another company and unable to use HDFC card there. Then my salary account got changed to savings account and i was not informed on the same. I was able to maintain the HDFC account till last few months. But now due to several reasons, i am not able to maintain hdfc account and they started penalizing me 600/- each month without informing. Till now a total of around 7858/- was deducted in last few months. They could have called me and informed atleast about this. Even though RBI suggested to not to penalize for non maintenance, why these banks keep on deducting money from accounts.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    B
                    Balasugu
                    from Uttiramerur, Tamil Nadu
                    Jul 15, 2018
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                    Address: 600039

                    Hi, I am Balakumar,

                    In my account two times debited ACH return charges 590rs on 12 the July 2018. Why should debited my money without any intimation. What was the purpose two times debited in my account. I need my money. Return it. I[censored] not even return my money I should change my salary account to any of the bank.

                    Customer ID[protected]
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                      M
                      manu1981
                      from Chandigarh, Chandigarh
                      Jul 15, 2018
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                      Address: 160071

                      Sir I Manish kumar sabharwal had hdfc credit card [protected]. I had paid all the due closer amount offered by the bank which i uploaded closer letter on your page.Later on I came to know my credit cand is still showing outstanding in cib page.Please look after to this matter and kindly resolve the issue asap
                      THANKS AND REGARDS
                      MANISH KUMAR SABHARWAL
                      HDFC Bank customer support has been notified about the posted complaint.
                      Jul 15, 2018
                      Updated by manu1981
                      Sir I Manish kumar sabharwal had hdfc credit card [protected]. I had paid all the due closer amount offered by the bank which i uploaded closer letter on your page.Later on I came to know my credit cand is still showing outstanding in cib page.Please look after to this matter and kindly resolve the issue asap
                      THANKS AND REGARDS
                      MANISH KUMAR SABHARWAL

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                        N
                        Nitin Dagar
                        from Deoranian, Uttar Pradesh
                        Jul 14, 2018
                        Resolved
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                        Resolved

                        I applied for credit card few days back and i got an email on my registered id that my application is disapproved.
                        Here is mail

                        "We wish to inform you that your application has been considered in line with the Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes ( which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the Bank."

                        But it did not provided why my application is rejected. I submitted all the documents they asked for.

                        I am not happy with them because in few days there is sale on e-commerce site and there are many offers on HDFC card. This is the sole reason i applied for your credit card.
                        Just provide a valid reason for my application
                        My application reference no is [protected]O1
                        Aug 27, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 24, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments expressed and wish to inform you that your request for credit card facility is under process and will revert to you on completion of the process. We appreciate your patience in the interim. You may also track your credit card application status in our Bank's website: www.hdfcbank.com under the below link. https://bit.ly/1GMQt4j

                        -Anay
                        HDFC Bank Customer Assistance
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                          D
                          Divdeep Srivastava
                          from Delhi, Delhi
                          Jul 14, 2018
                          Resolved
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                          Resolved

                          Address: Dehradun, Uttarakhand

                          Sir/madam
                          HDFC Bank Credit Cards Deparment

                          I had been assigned a credit card in 2014 which I had promptly closed in a couple of months there itself.

                          No transaction was ever made on the life time free card and never was anything outstanding against it.

                          However. When I checked my cibil report this month I found that the account is showing as active in my report and is shown reported by your bank in Feb 2017 almost 2-3 years after it was confirmed as closed to me.

                          As you are well aware, this may be needlessly effecting my credit score.

                          I spent entire day trying to call your credit card department through your toll free numbers and held transfer line for almost 30 minutes trying to reach your credit card department but to no avail but bitterness towards your bank.

                          I request you to please close this account immediately and withdraw it from the credit reporting forthwith.

                          Please stop harassing people like this.

                          I know that the credit card is inactive and I too had destroyed the card 3 years back. I want to close the account as showing in my report and also wish to know the reason for reporting it after a period of almost 3 years for no good reason.

                          It is because of these crooked practices of the industry including from flagship banks like yours that we hate to deal with you all.

                          Sincerely,

                          Divya Deep Srivastava
                          Aug 26, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 16, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have reviewed your comments expressed and confirm having responded to your email id on July 15, 2018. The reference number for this interaction is [protected].

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            SOHINI MAZUMDER
                            from Gurgaon, Haryana
                            Jul 14, 2018
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                            I am facing challenges with my credit card or hdfc for which i seemed help from the customer care. Both the time a guy named soni (attended the call at 7:30am) and bharti (attended the call at 16:40) were rude. They denied giving me required information and said I cannot get a supervisor or customer complaint email address and hung up on me. I have this card for 15 years and this is the worst experience i have with the bank.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              H
                              Hegde Shreya
                              from Bhubaneshwar, Odisha
                              Jul 14, 2018
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                              Address: Bangalore, Karnataka

                              Transaction has been initiated on 10 th July 2018 of RS 6500 to my account through Vijaya bank. Amount has been deducted in sender account, however it's not yet credited.

                              Kindly let me know the status of transaction and resolve the issue ASAP

                              IMPS Ref no:[protected]
                              Customer I'd:74070960

                              Thank you
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                sivaanantham jayanthi
                                from Namakkal, Tamil Nadu
                                Jul 14, 2018
                                Resolved
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                                Resolved

                                Address: Salem, Tamil Nadu, 637301

                                Cancellation of one assist membership fees
                                I am Hdfc bank credit card holder.This month Hdfc bank including one assist membership fees Rs1899 without my concern and generating statement for the month of July 2018..I am not interested about this service. Please cancel the one assist membership fees and send
                                Cancellation letter to Hdfc bank
                                Thanking you sir nu
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Sivaanantham,

                                Greetings from OneAssist,

                                We are sorry for the inconvenience caused to you.

                                We request you to kindly mail us your membership id or registered contact number or email address at [protected]@oneassist.in so that we may be able to initiate the cancellation process.

                                Awaiting your response,

                                Thank you,

                                Regards,

                                Sophia,

                                Team OneAssist
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                                  N
                                  neeraj chouhan0789
                                  from Udaipur, Rajasthan
                                  Jul 14, 2018
                                  Resolved
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                                  Resolved

                                  Address: Jodhpur, Rajasthan, 342001

                                  Dear Team,

                                  I am NEERAJ CHOUHAN, I had applied for the credit card of your bank. The number of the credit card is XXXX XXXX XXXX 1148, I had submitted my docs on 18th of May, 2018 but
                                  my card was not delivered at my permanent address
                                  by courier agency blue dart.It has been dispatched on 19/05/2018 as I had received the message from HDFC bank on 19/05/2018 that your credit card has been dispatched through blue dart courier. When I contacted BLUE DART, they didn't respond properly & told me to change my address at my respective bank branch. But even after updating my address they didn't deliver it and I also visited the BLUE DART office 3 times personally for collecting my card with all my required documents supporting my address proof but they just ignored my request asked me to contact my branch and personnel my branch are not giving any concern to my problem.

                                  Any recently the credit card amount Rs.200/- (Two hundred only ) was debited for the wallet amount without any intimation.
                                  Sir, I am in a great distress and this seriously hampering my work.
                                  Please resolve my issue as soon as possible as 55 days has passed since I had applied for the card.

                                  I am enclosing with here the BLUE DART tracking reference no.
                                  Waybill: [protected]
                                  Waybill: [protected]
                                  Waybill: [protected]

                                  Mob- [protected]
                                  Reference No- [protected]N9
                                  Name- NEERAJ CHOUHAN
                                  Aug 26, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 16, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have reviewed your comments expressed and confirm having responded to your email id on July 15 2018. The reference number for this interaction is [protected].

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    Rajan R Sakariya
                                    from Kishangarh, Rajasthan
                                    Jul 14, 2018
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                                    Cancellation of One Assist Membership
                                    I am a HDFC bank credit card holder . The bank has auto debited Rs. 2499/- from my credit card number ending with 1620 without my concern on date:14/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2499/-

                                    OneAssist Relationship Number : 2251671
                                    Name :- Rajan Rameshbhai Sakariya
                                    Mobile No. :- [protected]
                                    Credit Card Number Ending :- 1620
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Yaswantr
                                      from Bengaluru, Karnataka
                                      Jul 14, 2018
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                                      On 12th July i did a recharge for my Jio num[protected] and money was debited from my account two times for the same.
                                      First time during recharge and 2nd time I received a message in the night stating money has been debited from your the for this recharge.
                                      I even called to customer care for HDFC bank but they didn't have me any positive response towards my query.
                                      I even checked with Jio team and they are telling that they received payment only one time.
                                      And also I checked with UPI app through which the payment was done, they are also telling me that this fault was on Bank end not in there.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        paruldagar
                                        from Delhi, Delhi
                                        Jul 14, 2018
                                        Resolved
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                                        Resolved

                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                        I have taken a Credit Card from HDFC Bank 5 years ago... I made the regular payment but now from 8 months time, I am unable to pay for which i am sending the interest amount to them. Now, I asked them for the settlement for which they disagreed and denied stating that they need the minimum amount to proceed for the settlement. I took a amount of Rs. 85000/- from HDFC and paid almost 60000/- as an Interest. When I denied to pay the interest amount and requested for settling this. They started harassing my family members and relatives by calling and Visiting their home.

                                        I want to file a complaint in the consumer forum as the collection department is not legalised in India then only, these people are harassing for the payment. I am ready to pay the settled amount not the interest upon it which is levied on my account.

                                        And moreover, I want to complaint against Mr. Vishal Rana (HDFC) [protected] who without even informing me visited at my relatives house and tried to defame me.
                                        Jul 14, 2018
                                        Complaint marked as Resolved 
                                        There is no such resolution given by the bank... and the ticket been marked as Resolved. I need the solution and I seriously want to take a legal action against it.
                                        HDFC Bank customer support has been notified about the posted complaint.
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