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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 15, 2025
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HDFC Bank reviews & complaints page 923

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H
Harbans Bedi
from Sirhind, Punjab
Jul 10, 2018
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Dear Sir,
Huda WATER BILL OF RS 107/- relating to subdivision Panchkula ( code 162042 ), A/C-[protected] was paid on[protected] via HDFC Bank Net banking through ref no[protected] & citruseazypay narration [protected].Bank is confirming the payment from my account but the payment has not been acknowledged by you nor Huda net site show receipt of payment. Please confirm status.
HDFC Bank customer support has been notified about the posted complaint.
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    C
    Chetan.k1
    from Delhi, Delhi
    Jul 10, 2018
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110074

    Cheque/Ref No.MIR[protected]
    NarrationAMB CHRG INCL GST FOR APR2018-MIR[protected]why April deduction in July )

    Dear Customer, A/c xxx0149 charged Rs.600 for non maintenance in APR 18. Pls maintain req bal to avoid charges. For details visit Branch/NetBanking/Website

    Dear Customer, A/c xxx0149 charged Rs.600 for non maintenance in JUN 18. Pls maintain req bal to avoid charges. For details visit Branch/NetBanking/Website

    Actual amount is 708 rs and from almost 4 month it has been deducted seriously never expected this from hdfc. Kindly resolve this else I need to close my account.

    This is very hectic without any intimation unnecessarily my amount is being debited.
    Please advise or else I need to close my account on immediately.
    Kumar chetan
    Aug 18, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 16, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We confirm our branch official Ms Sunita Pradhan has sent you an e-mail to assist you with your query on[protected]:50. You may contact the branch official Mr. /Ms.Sunita Pradhan on [protected] should you require any further assistance.

    -Manoj
    HDFC Bank Customer Assistance
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      S
      srvalw92
      from Chandigarh, Chandigarh
      Jul 10, 2018
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

      Hi,

      I received a call from one of the agent calling from HDFC lIFE claiming that a personal loan will be given to me against my HDFC policy. The policy has been granted to me but no loan has been offered yet as it's been almost 2 months.

      It's been a waste of time for me as i am calling them again and again but they are telling me lie that loan will be offered tomorrow etc.

      I am sharing the number of these two guys who have given me all the info about policy. I am thinking of firing a FIR complaint about the same.

      Numbers are: -
      [protected] (Abhinav Sharma)
      [protected] (Vivek)

      Please help me to resolve this as soon as possible.
      HDFC Life customer support has been notified about the posted complaint.
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        A
        alenaraha67
        from Chennai, Tamil Nadu
        Jul 10, 2018
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        Address: 600130

        I was trying to pay through MobiKwik but I canceled the transaction as it was taking long time. But still money was deducted from my account and they did not revert the money in my account.I contacted with MobiKwik and Limeroad customer care but they are saying they did not receive any money so to contact with the bank itself.I am attaching screenshot of the transaction below.
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
        Aug 30, 2018
        Updated by alenaraha67
        Its been 2 month but still I did not get my money back.
        Hi, we are sorry for the inconvenience caused. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly. You may also write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10 am to 8 pm, 7 days a week.
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          J
          Jajnadatta
          from Burla, Odisha
          Jul 10, 2018
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          Address: Balasore, Odisha
          Website: HDFC bank website

          Dear sir .
          Today I jajnadatta dashwas a customer o[censored]r bank since 8yrs, visiting HDFC bank, Balasore, near fakirmohan golei..Odisha...I was going there for taking NOC of my two wheeler loan as close before 2year...but I don't get the NOC till now... when I visit to the HDFC branch at loan NOC sec..they suggest me to diposit 500rs before 3pm and give me the slip...I stand in the queue for 1.30hr and I request the counter person name-karunakar mahakud and Kamal roulette to give me the slip...but they don't respond me and mis behave with me...kindly look in to the matter
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            namrata gavande
            from Satana, Maharashtra
            Jul 10, 2018
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            Address: Pune, Maharashtra, 411023

            Myself namrata gavande from pune.on internet, when i am searching for job.i had applied for so many job related to bank.at that time i got a call from quikr bank job department.that call is from delhi.they told me some little process and in that i have to pay 2100 rs first and my documents.i transferred 2040 rs and my documents to given ac number and email id.they send confirmation mail to me regarding both.after that they said you will get call from hdfc bank hr department.and i also got that call.but now they were saying that i have to pay again
            3750 rs for security verification amount.which i refuse to pay.bcoz i have doubt in that process. Every call i get is from a mobile number and email from normal gmail id.no communication from official mail id or landline number of hdfc bank.i have all recorded calls and fund transferred id(receipt), and contact number also from which we get calls.every call is from delhi. Please solve my issue. Know i dont need job from quikr, but want my money back. Now i am tooking advice from social consumer welfare trust to file FIR against this process of quikr. if want proof of fund transfer i will provide.i am waiting for your positive rply.
            Thanking you.
            +1 photos
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              S
              sankarvickey
              from Delhi, Delhi
              Jul 10, 2018
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              Address: Chennai, Tamil Nadu, 600080

              Hi,

              Since, my cc was misused by some in the month of Oct - Nov 2017 and this was informed to customer care but no response form them. Finally they came with settlement of rupees 7200 but no response from them again. Please help me to close this issue asap

              Regards
              Sankar
              [protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                O
                Oshan Guliani
                from Pune, Maharashtra
                Jul 10, 2018
                Resolved
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                Resolved

                Hi,

                My account has been inactive for very long because the bank told me that KYC is not done. (Lokhandwala branch, Mumbai) and that I won't be able to use my account anyway, so I have not maintained any balance in the account.

                Also, this never happened before and suddenly they started charging non balance fees of rs 600 every month without informing me about it.

                My account no. is [protected]

                Please help me with the same.

                Thanks,
                Oshan Guliani
                Aug 13, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 12, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We confirm our branch official Mr Amit Redij has sent you an e-mail to assist you with your query on[protected]:35. For any further assistance and for all your Banking needs, you may please contact Amit Redij on amit.[protected]@hdfcbank.com.

                -Manoj
                HDFC Bank Customer Assistance
                Tid no.[protected]hyd)
                Settlement button not working
                SHREE SHANTI SELECTION
                [protected]
                10.00 -10.00 pm open
                Address 1-19-80/42A

                Send technician urgently
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                  S
                  Shaikh Nazir
                  from Pune, Maharashtra
                  Jul 10, 2018
                  Resolved
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                  Resolved

                  Address: 411048

                  My name is nzir. Few weeks back I went to kondhwa branch. To close my account and they told now keep it has its is we close in month of Aug. And they told me that there will be no charger we will put if your account is in zero balance. Now I m getting pan. Of 600. Which I m not going to pay.. I don't want to do bank such a cheap bank... Close my account as soon as possible
                  Aug 16, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 10, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Manoj
                  HDFC Bank Customer Assistance
                  Dear Sir,
                  This is to inform you that i am customer of your hdfc bank now which a/c no is [protected] branch i have left my job so i want to close my a/c i have visited to alambagh lucknow branch today but no one helped me kindly do the needfull.
                  Mann Rai's reply, Jul 5, 2018
                  Dear Sir,
                  This is to inform you that i am customer of your hdfc bank now which a/c no is 07231050010880 branch  i have left my job so i want to close my a/c i have visited to alambagh lucknow branch today but no one helped me kindly do the needfull. 
                  Mann Rai's reply, Jul 5, 2018
                  Dear Sir,
                  This is to inform you that i am customer of your hdfc bank now which a/c no is 07231050010880 branch  i have left my job so i want to close my a/c i have visited to alambagh lucknow branch today but no one helped me kindly do the needfull. 
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                    C
                    chanchalarora
                    from New Delhi, Delhi
                    Jul 10, 2018
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                    Address: New Delhi, Delhi, 110018

                    I have applied for closure of account on 20-november-2017. I have done all the formalities for account closure, the bank executive told me to withdrawl all the amount in my account as he confirms me that account will be closed in next 15 working days and I have receipt for the same signed by one of bank executive which specifies that account will be closed in next 15 working days but still my account has not been closed and i get messages for non maintainance charges. I am always writing or contacting customer care but I never get any solution from past 6 months.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      M
                      Mahi 208
                      from Bengaluru, Karnataka
                      Jul 9, 2018
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                      Address: 560037
                      Website: www.consumercomplaints.in/new_complaint

                      Hi Team,

                      My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of Apr 2016 i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i logged in to my account through net banking and noticed that balance going to negative. I logged into my account for some reason on 9th July 2018 and i see that i have rs --8, 566.80 in my account. I request you to correct the balance to 0 as per RBI notice(Attached). any bank dont have any rights to make balance into negative.

                      Please refer below links :
                      https://timesofindia.indiatimes.com/business/india-business/No-negative-balances...

                      https://rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0

                      Please call to below number:
                      [protected]/[protected]

                      Please contact ASAP to solve the issue.
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
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                        H
                        Harshad530
                        from Mumbai, Maharashtra
                        Jul 9, 2018
                        Resolved
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                        Resolved

                        Address: 400072

                        Hello sir, I opened HDFC bank account for sallary purpose in Feb 2017 by your HDFC representative..while opening bank account they said that it was zero balance account...by June 2017 I did not access my account because I have my personal bank account in other bank...this was sallary bank account I did not notice ...but suddenly HDFC bank shows -4800 rupees ...what type of charges are this ...if you say zero balance account then why this charges...i want to access this account but your charges are not satisfactory that shows how much your bank care about their customers...so I request you to please revert me for this complaint...and give me feedback...I m waiting for your response

                        Thanking you

                        Harshad Mohan shivmare
                        Aug 9, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 09, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We're sorry to hear that. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          surjitsalam
                          from Dhanbad, Jharkhand
                          Jul 9, 2018
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                          deduction amount from my hdfc account regarding gst

                          Address: Bankura, West Bengal, 795126
                          Website: www.hdfc.com

                          Sir/Maam,
                          Its too much to deduct from my hdfc account;within a month more than one time is still deducted regarding GST(Rs 2194 (AQB SER CHGS INC GST)and Rs 29.50 (STMT OF A-C CHGS INCL GST) ) . How can i use this account ? So, i just want to surrender my GST number. Please help me.

                          Thanks.
                          Regards
                          SALAM SURJIT SINGH
                          AA[protected]
                          [protected]
                          email id - [protected]@gmail.com...
                          +1 photos
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                          Fardin Qureshi
                          from Mumbai, Maharashtra
                          Jul 9, 2018
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                          Address: Mumbai City, Maharashtra, 400055

                          Hi HDFC
                          You deducted rs708 from my account. How can u deduct the money with out any info and am never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for jun2018-mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money.

                          Please don't say any stupid reasons, send me my money immediatly
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                            S
                            Sypriya
                            from Chennai, Tamil Nadu
                            Jul 9, 2018
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                            Address: Bangalore, Karnataka

                            Hello

                            I am unable to convert my credit card transaction into EMI then what is the purpose of holding the card. The customer care people told there is no offer available now to convert it into EMI .. normally every credit card has option to convert EMI it's very shocking to hear as no offer available.. I will cancel my card if EMI is not possible
                            HDFC Bank customer support has been notified about the posted complaint.
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                              K
                              K R PAUL
                              from Roha, Gujarat
                              Jul 9, 2018
                              Resolved
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                              Resolved

                              Address: 382480

                              I am holding a credit card (platinum) for the last 10 years or more. Last card was valid upto 07/18 meanwhile I got a new card with the same number valid from 06/18. I have tried to create a new PIN as the last card was without PIN. I am unable to create a PIN or contact somebody in HDFC for help. Last 4 digits is 8412. I have no account with HDFC bank.
                              Will you please help me in creation of new PIN else I am thinking of surrendering of the credit card.

                              Thanks
                              Paul K R
                              Aug 23, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 09, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Anay
                              HDFC Bank Customer Assistance
                              I am trying to reset my netbanking password, but when i request to generate OTP, I am not getting it on my mobile or my mail. I am facing this issue from paset 4 days.
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                                C
                                Chandrashekar
                                Jul 9, 2018
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                                Address: 560049
                                Website: HDFC

                                Today I got 2 calls from unknown number[protected] and told me that call HDFC Credit card department and we are converting Redeem points to Cash and depositing in your account.
                                He asked my DateOfBirth as professional Banker and asked my card Expire...

                                For depositing amount into my account need my Credit Card number (16 Digits). I felt suspicious about that and Lunching a complaint here.

                                I request some one to take action on this person. As I know in last 12 years I never got a call from credit card depart about asking my card number.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jul 17, 2018
                                Updated by Chandrashekar
                                Any one taking call on this complaint ...
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                                  J
                                  Jainab Khan
                                  from Mumbai, Maharashtra
                                  Jul 9, 2018
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400072

                                  This is to bring to your kind notice that my Debit Card (HDFC Bank) has been blocked by your staff for Non payment of Credit Card charges for 2 months.
                                  1. It has been blocked without informing me or giving notice to me for taking this action.
                                  2. Also, they have taken app. Rs 13000/- which was there in my (HDFC Bank) account. Now I do not have any money left in my a/c and I am not being able to use my Dr Card for my day to day affairs.
                                  3. Now Credit Card statement is not shown in my Netbanking, earlier I used to see the details of the statement on my Netbanking. I had asked your staff to provide details of various expenses/charges levied on me.
                                  4. In my Netbanking it shows Minimum payment Rs 7000/-. I also want to know How is this sum calculated, because total outstanding is only app. Rs 23, 000/-.
                                  Sir, I am a regular and an honest payer of your Cr Card, so please do the needful and provide me relief from this mess and inconvenience.
                                  I hereby request you to please ask your staff
                                  - to provide me details of various expenses/charges levied on me
                                  - to unblock my Debit Card (HDFC Bank).
                                  - to explain How Minimum payment Rs 7000/- is calculated,
                                  Aug 13, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 09, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We can help with that. Please write to [protected]@hdfcbank.com with your account /card no & registered contact details. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  HI i have been requesting for NOC since 1 month no one is responding for my calls again and again they are charging the money.Pathetic services proving and there is no proper information given by executives.
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                                    V
                                    vividhavv
                                    Jul 9, 2018
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                                    Address: Ujjain, Madhya Pradesh, 456010

                                    HI Team,

                                    May I know the reason for deducting amount from my account twice for the same month ? Below is the detail . Photo is attached.

                                    Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit

                                    05 Jul 2018 AMB CHRG INCL GST FOR MAY2018-MIR[protected] MIR[protected] 05 Jul 2018 708.00

                                    05 Jul 2018 AMB CHRG INCL GST FOR MAY2018-MIR[protected] MIR[protected] 05 Jul 2018 708.00
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                                      Naresh Varthya
                                      from Visakhapatnam, Andhra Pradesh
                                      Jul 9, 2018
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                                      Address: 500016

                                      My Name is Naresh, I hold Hdfc bank personal loan, Two wheeler loan, CD loan and credit card with Hdfc bank.till now I have not delayed any payments. I resigned my job so delaying in payment of credit card bill about 4000+,
                                      I got call from Ms.Sunitha Hdfc bank Begumpet. I committed to pay the money on Tuesday of this week but she is calling and troubling me again n again. I requested her to transfer the call to ur Manager yet she ralking rash and aggressively.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Jul 09, 2018
                                      Updated by Naresh Varthya
                                      My Name is Naresh, I hold Hdfc bank personal loan, Two wheeler loan, CD loan and credit card with Hdfc bank.till now I have not delayed any payments. I resigned my job so delaying in payment of credit card bill about 4000+,
                                      I got call from Ms.Sunitha Hdfc bank Begumpet. I committed to pay the money on Tuesday of this week but she is calling and troubling me again n again. I requested her to transfer the call to ur Manager yet she ralking rash and aggressively
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