HDFC Bank Complaints & Reviews

HDFC bank,
I am Rahul sharma, with account number ([protected]), Branch: Ved mansion, New Delhi 110001. I have been HDFC bank Classic account customer for last 3.5 years . My transactions were very good when I started using HDFC bank services I really like the services from the bank, but after using it for 2 years the services for Ved mansion hdfc branch start decreasing t a very low level for this I even told the manager, whenever I need cash from the bank they were all the time out of cash . For this I requested my personal banker to close my account and I even gave them written application for closing my account, but they did not response to my request . I shifted my major transections from HDFC to SBI bank. Just in 1 month without even informing me on mail or even on phone they shifted my account from classic to a normal account and start deducting money from not maintaining my balance .As I was not in delhi that time after couple of months I went to the bank and again talked to the manger and personal banker again to close my account and again gave them application to close my account, but till then HDFC bank has deducted 5000 rs from my account . I again requested them to close my account, its been 4 more months now they still have not close my account and have also deducted close to 8000 rs from my account for not maintaining my balance . I really felt cheated from HDFC bank and the staff of ved mansion new delhi branch. I requested the management to take a serious action against that and refund my money which has been deducted without even informing me . please look into the matter and do the needful.
Rahul sharma ([protected])

Hello Sir/Mam, this is Shraddha.I hereby want to tell you that in 2016, I joined a company to work with, in Indore(M.P.).They applied for my HDFC account and paid me through that account.After a few months I left my job and also didn't maintain or focus to maintain amount in HDFC account and finally when a few months back I bought some item from Flipkart and when I didn't like it, I applied for return the product and used HDFC account details to refund my money.When I didn't receive any credits in my account I checked my statement of HDFC bank by dialling the no. [protected] from my RMN, and I was astonished when I saw the mini statement, it was more than -7000.There is no rule for customer to pay this unnecessary amount so I appeal you to waive off my negative balance from my account and close it.

Hi

This is Nagendran A, Holding HDFC Dinners Club Credit Card XXX XXXXXXX 9672.

I have booked my Hotel stay though the Travel concierge service for my stay in Chickmagulur, Karnataka with 3 Rooms for 6 Adults & 4 Kids aged 4, 6, 7 and 9 on July 7, 2018. The Booking ID is 2018/DIN/1534711. After one day I received booking confirmations stating its confirmed for 1 Big cottage with 3 Rooms. Then I received call from Mr. Kumar stating that the Booking can't be confirmed by Hotel and they have alternate arranged for similar type of Room Type, but it is 15 Min away from current place on Hill Top. Email with the same subject has been attached which does not state that the Room Type is for Single and Sharing Basis. I was told the Hotel is available and I asked to Book and based on photo and review I asked proceed. When I went to the place on my vacations along with my whole family we are given Single Room and it was not even a 1 big cottage, its just Top floor of Property(as stated in the receipt). I have done multiple attempt to change from the place for alternate but nothing was done and infact the Travel desk argued stating that they have told be over phone call that they are booking single room with Sharing Basic.we(10 Members) have to stay in a single room, with one Toilet whole night and undergo so much trouble. I was never told on phone call, email or on your receipt that they have changed my room type or I have been given different room type or bed(Attached the last email received from the help desk stating the Number rooms as three with one Big Cottage).

It was a complete misrepresentations of fact and details and cheating which was done to me. First issue was why did the website showed me booking is available in Mountain valley and I got a confirmations receipt as well on 04 July with the room type I requested for after 24 hrs.Then you said my Booking as been cancelled, why did that happen as you have taken time to confirm my booking before sending the confirmations right?. Then how can you change to an alternate with different room type(Single room) and not even told me that the room type has to be changed for alternate. Third as you can see I have a valid email receipt which says that my alternate booking is done for 3 rooms(which is the last email you sent to me), how is that possible?

I have tried multiple emails and phone call but there is no way I can escalate this matter to claim the required compensations for such an Harassment. I have been told(By Afreen) that the matter has been investigate and its a Travel desk mistake but I have not been paid any money back.The money I paid I would have done booking by my self. Me and My Family have to undergo such stress and pain during our vacations.

I need full Refund of my Money for the Booking which was done and additional compensations for such cheating, stress and harassment for my whole family. I also want to escalate this matter to next level please share details on how can I take this next level.

Hi Team,

I work for Cognizant, As part of company policy i have taken HDFC food plus card, over time its expired and i have applied for new card and received the new Food plus card as well.

Now, kindly assist me to transfer the balance of my old food card to New food Card.

On response i will share the card details

Thank you.
Contact No:[protected]

I am tapan kumar pal at -ambika mander, word no-05, po/ps-baripada town, dist.-mayurbhanj pin code no 757001 i have avil a one credit card no-[protected] in your bank seance last 2 to 3 year but one month before i have received one call on your end and advised to u payment dues of my credit card rs -65924 i m immediate paid full dues amount and get received same but i m suffering up to till today because your can 't delete cibil report today i weal check cibil report today please delete my name and credit amount and clear my cibil report as soon possible
thanking you

Shyam sunder
To:
amitabh.[protected]@hdfclife.com,
HDFC Life,
Complaints IRDA
Cc:
shyam sunder

REMINDER 10

Mr. Amitabh & Team,

The refund of my money of is still awaited after 80 days.

The commitment and date shared by HDFC are even not adhered.

Is there any single responsible person in the organisation who can take the responsibility and resolve the same ?

Regards
Shyam Sunder

On Monday 16 July 2018, 10:16:42 AM IST, shyam sunder wrote:

REMINDER 9

Mr. Amitabh & Team,

The refund of my money of is still awaited after 80 days.

The commitment and date shared by HDFC are even not adhered.

Is there any single responsible person in the organisation who can take the responsibility and resolve the same ?

Regards
Shyam Sunder

----- Forwarded message -----
From: shyam sunder
To: amitabh.[protected]@hdfclife.com ; HDFC Life ; Complaints IRDA
Cc: shyam sunder
Sent: Saturday 14 July 2018, 5:27:53 PM IST
Subject: Fw: Re: RE:'HDFCSL=[protected]' Policy No. 15880303

REMINDER 8

Mr. Amitabh & Team,

The refund of my money of is still awaited after 80 days.

The commitment and date shared by HDFC are even not adhered.

Is there any single responsible person in the organisation who can take the responsibility and resolve the same ?

Regards
Shyam Sunder

----- Forwarded message -----
From: shyam sunder
To: amitabh.[protected]@hdfclife.com ; [protected]@irda.gov.in ; HDFC Life
Cc: shyam sunder
Sent: Thursday, 12 July, 2018, 10:43:31 AM IST
Subject: Fw: Re: RE:'HDFCSL=[protected]' Policy No. 15880303

REMINDER 7

Mr. Amitabh & Team,

The refund of my money of Rs. 64900 still awaited after 80 days.

The commitment and date shared by HDFC are even not adhered.

Is there any single responsible person in the organisation who can take the responsibility and resolve the same ?

Regards
Shyam Sunder

----- Forwarded message -----
From: shyam sunder
To: amitabh.[protected]@hdfclife.com ; HDFC Life ; [protected]@irda.gov.in
Cc: shyam sunder
Sent: Wednesday, 11 July, 2018, 10:05:34 AM IST
Subject: Fw: Re: RE:'HDFCSL=[protected]' Policy No. 15880303

REMINDER 6

Dear Team,

The refund of my money of Rs. 64900 still awaited after 80 days.

Is there any single responsible person in the organisation who can take the responsibility and resolve the same ?

Regards
Shyam Sunder

----- Forwarded message -----
From: shyam sunder
To: HDFC Life ; [protected]@irda.gov.in
Cc: shyam sunder
Sent: Tuesday, 10 July, 2018, 4:59:56 PM IST
Subject: Fw: Re: RE:'HDFCSL=[protected]' Policy No. 15880303

REMINDER 5

Dear Team,

The refund of my money of Rs. 64900 still awaited after 80 days.

Regards
Shyam Sunder

----- Forwarded message -----
From: shyam sunder
To: HDFC Life ; [protected]@irda.gov.in
Cc: shyam sunder
Sent: Tuesday, 10 July, 2018, 1:26:48 PM IST
Subject: Fw: Re: RE:'HDFCSL=[protected]' Policy No. 15880303

REMINDER 4

Dear Team,

The refund of my money of Rs. 64900 still awaited after 80 days.

Regards
Shyam Sunder

----- Forwarded message -----
From: shyam sunder
To: [protected]@hdfclife.com ; [protected]@irda.gov.in
Cc: [protected]@yahoo.co.in
Sent: Monday, 9 July, 2018, 4:51:46 PM IST
Subject: Re: RE:'HDFCSL=[protected]' Policy No. 15880303

REMINDER 3

Dear Team,

The refund of my money of Rs. 64900 still awaited after 80 days.

Regards
Shyam Sunder

On Saturday, 7 July, 2018, 1:35:05 PM IST, shyam sunder wrote:

Dear team,

As per trail mail you have confirmed that excess premium of Rs. 64900 will be processed within 7 days.

Till date i have not received the refund of any amount. Over and above when i sent mail today in response to same you replied that refund of Rs.12980 will be processed that too in 9 days.

Please share the reasoning for difference of amount and delay for the same.

You are enjoying the interest on my amount and mentally harassing the your customer.

It seems that i have done blunder of life by taking insurance policy from your organisation.

Dear IRDA Team,

Please intervene and help for refund of my amount.

Regards
Shyam Sunder

On Saturday, 30 June, 2018, 11:52:07 AM IST, [protected]@hdfclife.com wrote:

Dear Mr. Shyam Sunder,
This is with reference to your e-mail communication, we apologize for the inconvenience caused to you.

As per our records there is an excess premium amount of INR 64900.00 towards the said policy.

Further, regarding excess premium refund.

Please be assured that we have forwarded your request to the concerned team. Your request will be processed within 7 working days.

Thank you for your patience.

Warm Regards,

Monika
Customer Service Officer

Hello,
This is mallick . I had purchased a macbook amounting above 1 lakh from reliance digital Khammanhalli, banglore, india.
They told me there was offer on Apple products of 10k cash-back shuld be credited within 90 days of purachsed date .
The hdfc guy from reliance digital name hari from Khammanhalli branch made me roam more then 60 days(extra 2mnth) additional .after 60 days when i went to reliance digital the guy(hari) told me to call his manger to speak about it
Manger name irfan
Hdfc branch indranager
Number-‭+[protected]‬
Mr. Irfan (manger) of hdfc indranager
Had asked me the bill
Wich i had whatsaap him in same number
He also made me roam for 2 weeks giving exuse like 1.wil update today 2.m busy wil call u later 3. Need to check with other and etc etc .
i had tried to call hdfc customer care also they have no idea about it .
So one thing i need to tell hdfc, been number one bank of india doesnt means u wil give fake offer and do farud with customer for using ur card and bank .
Please requesting i[censored] cant afford to give cashback then please stop these fake marketing strategies.
Please find bill for proof
Thank you
Mallick

I did a Paytm transaction on 18th June'18 of Rs.1500 which was failed but the amount was deducted from my account which hasn't been refunded yet !

I had raised a complaint regarding the same i.e. 1597745. Called them several times but it takes hours long to get to their customer executive and still the issue isn't resolved. I had also given a written complaint to their Gurugram FIP branch but it's been almost a month now but no response from their end too.
Now, I see that I need to take some legal action against them as I haven't received any convincing response from their end.

Name : Manoj Solanki
Application Reference Number : [protected]W3
Mo. [protected]

DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal
criteria of the Bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit
standing or your financial stability

Pls. explain to DISAPPROVED Reason

Hdfc credit card account number:[protected]it was pulled out from CIBIL report only)
I do not know the card Number.

I saw that credit card was issued in 21/mar/2006, and I never received the card and never used it but I found the details were in CIBIL that there was a overdue amount. Without using card and sanctioned amount and balance amount same, how come Overdue amt was shown?

In cibil, it appears balance amount and sanctioned amount was same. I was wondering how amount overdue is 1, 280 rs?

Something went wrong with HDFC bank dealing with customers or intentionally they are started to cheat customers.

And recently I got a call from HDFC customer care after my first com[plaint, and bargaining to pay 1, 280 Rs and they are not telling the reason to pay. Not sure either they are from HDFC employees or some strangers?

Please help me on resolving the issue asap and get better credit score.

My contact number: [protected]

I have a two wheeler loan in 2004 through CENTURION BANK Kannur branch, Kerala State. I receive the original RC book (KL 13 L : 6340, SHAFEEQ, S/O MEMIKKUTTY, NADUKKANDI VAYALIPATH, IRIKKUR P.O) but not received NOC.
I need NOC for for renew the registration.
my mail id [protected]@gmail.com
PH [protected]
agt no :FAD 840
please provide NOC as earlier as possible

Referring to HDFC credit card collection department - Visakhapatnam.

It's purely your HDFC collection department negligence.

Let me explain the case in four points:

- We had arrived at a settlement in the month of March ( i don't remember the dates ) for 56250 INR, to settle the same in 2 instalments.

- We had paid 28125 ( figures may not be accurate but understand the content of what we want to express) as the first instalment and given a cheque for the second instalment stating a date and asking them to present it on the same day if delayed the amount I kept in my account would be deducted for my EMI's.

- They had presented my cheque post 10 days from the date I requested them to present. My cheque got bounced and I immediately called thrice Mr Chakradhar from Collection department and informed sir, my cheque got bounced, do the needful. He told sir its ok I will take a look into it and get back to me, never happened, myself have to call him again.

- Next month I got a routine call from your collection department for payment, I explained the same to many of them and also Mr Venkatesh who called me in the month of May and also Mr Srinivas Regional head the same - and asked for immediate resolution, everyone nodded yes that time and admitted it's our fault and no one had addressed it.

I figured out recently that the settlement is cancelled. Now they are harassing and also sending unnecessary legal notices whereas a customer who is not at default

If your own employees don't have a responsibility, how do you consider a customer is at fault.

REF NO: LLA/HDFC/July 18/Lot-Predefined– Conciliation -3105/90
AAN[protected]

I am a Hdfc bank credit card holder. The bank has auto debited Rs 2499 from hdfc credit card without my permission on 29.6.18 . I am not interested about this service and l don't want this membership any more.So cancel the one assist membership fees and refund the debited amount as soon as possible.

Bank . Hdfc
Date . 29/06/2018
OneAssist Relationship Number : 2302234

Hi I am Maulik Pathak. I have used my debit card ending with 2700 to make a payment for paying the deposit of fees for professional courses of diploma in ACPDC. I raised a complaint for the same. As I have no response for the refund process. The reference number to my raised query is[protected].
I am expecting the process to be completed on priority as many days has been passed and no action has been taken by bank for the same.
The amount is already debited but the confirmation of an admission slip is not generated or confirmed. Awaiting for the valued response from the bank concerns.

Hi! I am Dipti Lama and this is in reference to my credit card number ending 5299. I have already cleared all dues and have cut the credit card into four pieces and duly sent it to the HDFC chennai address along with the duly filled in closure form.

However I am still receiving credit card statements with some outstanding amount.

Kindly close this card asap...as i do not wish to continue this service anymore.

Thanks!

I got a call from [protected] this no. Thrice in a week with a offer of loan of rs 500000 with no interest.Another no. Is [protected].
They told me that i woud have to pay only rs 40000 annually and no other EMI.
They were introdicing themselves as Aditya Birla Employee. They were assuring me that Aditya birla would provide loan of rs 500000 within 15 days against this policy.

Hi,

My Salary account was created in HDFC bank in my first company. Later i moved to another company and unable to use HDFC card there. Then my salary account got changed to savings account and i was not informed on the same. I was able to maintain the HDFC account till last few months. But now due to several reasons, i am not able to maintain hdfc account and they started penalizing me 600/- each month without informing. Till now a total of around 7858/- was deducted in last few months. They could have called me and informed atleast about this. Even though RBI suggested to not to penalize for non maintenance, why these banks keep on deducting money from accounts.

Hi, I am Balakumar,

In my account two times debited ACH return charges 590rs on 12 the July 2018. Why should debited my money without any intimation. What was the purpose two times debited in my account. I need my money. Return it. I[censored] not even return my money I should change my salary account to any of the bank.

Customer ID[protected]

Sir I Manish kumar sabharwal had hdfc credit card [protected]. I had paid all the due closer amount offered by the bank which i uploaded closer letter on your page.Later on I came to know my credit cand is still showing outstanding in cib page.Please look after to this matter and kindly resolve the issue asap
THANKS AND REGARDS
MANISH KUMAR SABHARWAL

I applied for credit card few days back and i got an email on my registered id that my application is disapproved.
Here is mail

"We wish to inform you that your application has been considered in line with the Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes ( which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the Bank."

But it did not provided why my application is rejected. I submitted all the documents they asked for.

I am not happy with them because in few days there is sale on e-commerce site and there are many offers on HDFC card. This is the sole reason i applied for your credit card.
Just provide a valid reason for my application
My application reference no is [protected]O1