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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 918

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S
Sujit Kr Das
from Kolkata, West Bengal
Jul 23, 2018
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Address: Kolkata, West Bengal, 700001

My company had opened a salary account in hdfc bank on february but due to some accounts problem company did not able to credit salary directly in my account but from june onward company started crediting salary directly in my account but bank had charged amb charge of rs 2121/-. When company had submitted letter to bank they had only waived of rs. 1198/- and when i ask them about the balance amount they are telling we are looking into it and soon it will be resolved but till date the matter is unsolved.
Sep 6, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Annual fees on bill but no any information on this by agent also smart pay add of electric bill.
Kindly reverse the annual bill.
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    A
    amardeep saini
    from Allahabad, Uttar Pradesh
    Jul 23, 2018
    Resolved
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    Resolved

    Address: Haridwar, Uttarakhand, 249407

    Dear sir,
    We’d like to confirm that the seller has refunded ₹ 2100 to your hdfc credit card on 24th may 18 under bank transaction id [protected]. This amount will be credited to your account till 28th may 18 hdfc bank — extended warranty 2 year by flipkart protect order with order id:od[protected]. Refund. We have not received any refund this type till date.

    Thanks,
    Amardeep saini

    [protected]
    Amardeepsaini.[protected]@gmail.com
    Aug 26, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 24, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We confirm that we had already responded to your e-mail on July 19, 2018. We regret to note the same missed your attention. For further clarifications please reply to our e-mail. The reference number for this interaction is [protected].

    -Anay
    HDFC Bank Customer Assistance
    I have transfer wrongly last june 26,

    the transaction id[protected]

    pls help to get the refund
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      S
      suvarna c.r
      from Mumbai, Maharashtra
      Jul 23, 2018
      Resolved
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      Resolved

      Address: Mumbai Suburban, Maharashtra, 400063

      I had taken personal loan from hdfc bank 3 months ago emi for 1st month was deducted from 2nd month it didn’t deduct due too ecs rejection, rejection was due to signature mismatch. Wherein i was never contacted for the sign for any nach form, till date there is no solution from end with so many complaints done through there customercare and there is a negative cibil against my account. My contact details mentioned in nach form is also incorrect. Kindly investigate and do the needful
      Aug 27, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 23, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your Loan account no, issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
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        L
        Loganathan Bharathi Chellappan
        from Chennai, Tamil Nadu
        Jul 23, 2018
        Resolved
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        Address: 600015

        I have applied for home loan on last year feb 2017 and debited 8740 rs for processing fees on 14th feb 2017 via cheque. They promised they would exempt the processing fees whether loan processed or not but after that loan not processed and i am still waiting for refund of processing fees. I have waited almost 1 year and 5 months. No one responding from the bank.

        This month, bank paid back 5200 rs only what about the remaining money?

        File number:[protected]
        Branch: hdfc home loan, saidapet branch
        Aug 24, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 24, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

        Regards,
        Team HDFC Home Loans
        Jul 26, 2018
        Updated by Loganathan Bharathi Chellappan
        I have already tried complaining at this link many times but i not got full refund and waited 1 year and 3 months

        its like cheating the customer. Please provide my remaining amount Rs.4000

        Please find the number

        HBL=[protected]' Re: Fw: [ID:4227084][REF NO:[protected]] [HDB:[protected]][FILE_NO:[protected]]

        'HBL=[protected]' Re: Fw: [ID:4227084][REF NO:[protected]] [HDB:[protected]][FILE_NO:[protected]]

        HBL=[protected]' Re: [ID:4227084][REF NO:[protected]] [HDB:[protected]][FILE_NO:[protected]]

        HBL=[protected]' Re: [ID:4227084][REF NO:[protected]] [HDB:[protected]][FILE_NO:[protected]]

        HBL=[protected]' Re: Your loan application vide File no[protected]

        HBL=[protected]' Re: [ID:4227084][REF NO:[protected]] [HDB:[protected]][FILE_NO:[protected]]

        HBL=[protected]' Re: [ID:4227084][REF NO:[protected]] [HDB:[protected]][FILE_NO:[protected]]

        HBL=[protected]' Re: [ID:4227084][REF NO:[protected]] [HDB:[protected]][FILE_NO:[protected]]

        [ID:4248713][REF NO:[protected]]General Queries

        [ID:4248712][REF NO:[protected]]General Queries

        [ID:4248690][REF NO:[protected]]General Queries

        [ID:4248691][REF NO:[protected]]General Queries

        HBL=[protected]' Re: [ID:4227084][REF NO:[protected]] [HDB:[protected]][FILE_NO:[protected]]

        HBL=[protected]' Home Loan not processed for last 8 month

        HBL=[protected]' Fw: Home Loan not processed for last 8 month

        HBL=[protected]' Grievance Redressal Form - Home Loan

        HBL=[protected]' Home Loan not processed for last 8 month

        HBL=[protected]' Fw: Home Loan is still pending | filenumber:[protected]
        I agree, this not fair. We middle class people are always a target. Please provide justice
        Loganathan Bharathi Chellappan's [Complaint's author] reply, Jul 26, 2018
        true
        This is not fair and if a customer has to pay any pendings they are forced to pay with the penalty. But this applicant is waiting for such a long time so now bank has to pay him with the interest.
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          S
          shizaan ali
          from Warangal, Telangana
          Jul 23, 2018
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          Address: Warangal, Andhra Pradesh, 506002

          I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2910 without my concern on date:20/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

          Oneassist relationship number : 2415792
          Name :-mohd shujath ali
          Mobile no. :- [protected]
          Credit card number ending :- 2910
          Aug 6, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Jul 23, 2018
          Updated by shizaan ali
          please resolve it
          Dear Customer,

          Greetings from OneAssist...!

          We deeply regret for the inconvenience caused to you.

          As per your request, plan has been cancelled vide Service Request number 3380336 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

          Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

          Regards,

          Riddhi

          Team OneAssist
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            N
            Nileshmahure
            from Hyderabad, Telangana
            Jul 23, 2018
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            Address: Ranga Reddy, Andhra Pradesh, 500046

            Cancellation of one assist membership
            I am a hdfc bank credit card holder. The bank has auto debited rs. 1298/- from my credit card number ending with 8810 without my concern on date:17/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

            Oneassist relationship number : 2389093
            Name :- nilesh pandurang mahure
            Credit card number ending :- 8810
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Greetings from OneAssist...!

            We deeply regret for the inconvenience caused to you.

            As per your request, plan has been cancelled vide Service Request number 2389093 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

            Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

            Regards,

            Riddhi

            Team OneAssist
            I am not using HDFC Bank a/c no [protected]. From 1 Year..
            I visited branch and ask for close my account..

            But i see and I am shocked because balance was -4200 (negative)..

            Please help me sir...

            I want close my account without any charges..
            Please..
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              S
              Saniya@2007
              from Hyderabad, Telangana
              Jul 23, 2018
              Resolved
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              Resolved

              Address: Etah, Uttar Pradesh, 207001
              Website: [email protected]

              महोदय
              हमनेHDFC bank ka credit card लिया था जिसमें हमारा अमाउंट 48000रुपये का अमाउंट हो गया था काड हमारा बलोक कर दिया ऐ कह कर पहले ऐ जमा कीजिए मैं किस्त भरता रहा हमारा अमाउंट कम नहीं हो रहा था तो बीच में हमने फोन करके पूछा तो मुझे बताया कि आप का काड बलोक हैं किस्त जमा कीजिए किस्त पूरी होने पर सारा अमाउंट हट जयगा काड अनबलोक होने पर अमाउंट जादा हो गया मैं11bn BSF में शिलोग में कायरता हूँ
              Aug 26, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 23, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              With regard to your query regarding your credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX

              -Anay
              HDFC Bank Customer Assistance
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                C
                chandanazad
                from Delhi, Delhi
                Jul 23, 2018
                Resolved
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                Resolved

                Address: 122015

                Hi,
                I applied for hdfc credit card but it is showing disapproved. I have wasted 10 - 15 days in this process but now it is showing this status. Even i had submitted all the documents required for the same. Can you check an let me know that why it is showing this.
                Application reference number :-[protected]n1
                Status :-disapproved
                Remarks:- a format of the copy of letter sent to you has been
                Attached for your reference. Pls fulfill the
                Requirement and respond to us for processing the application further.
                Thank you
                Mobile number :- [protected]
                Jul 31, 2018
                Complaint marked as Resolved 
                Hi, Still the same issue is existing .
                HDFC Bank customer support has been notified about the posted complaint.
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                  T
                  Taruna Goel
                  from Nagar, Rajasthan
                  Jul 22, 2018
                  Resolved
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                  Address: 201301

                  Hi. I have a salary account with hdfc for last 12 years. Last thursday i tried to withdraw amount from my account but it was saying insufficient funds. I was shocked to see this msg as i am already running short with month end and when i checked my balance on netbanking, it shows only 237 rs where as actual balance was. Around 5k.

                  Don't your bank have any rules or regulations. Is it not under rbi guidelines that you have to follow. On top of that when i called customer care, the lady exei was so rude and unprofessional that without resolving my query she disconnected the call. I dnt have a single penny now and feeling so awkward in this situation which has never happened. Inspire of doing kyc now i came to know details are not updated.

                  Another important thing to be noted as i mentioned earlier is that noessages no information has been sent. No phone calls or discussed anything. When i tried to explain this to the executive she was shouting on me and not listening anything. Is this the customer service that hdfc gives to customer and we get all non sense calls that too you have been given a banking officer good knows for what reason then.

                  The card was called and informed to be cancelled. If you bank are leying unnecessary charges and are calling as per your convenience and not with me he aim to resolve the issue i am sure and no wonder people must be paying their hard earned money unnecessarily to you guys because you are interested in taking huge amount from customer which are not even ethical.

                  Can some one please tell me the process for your recovery as in how many years your guys would call that to every time different executive, then explain the situation again, what happened, then he/she will say i will check and call back and then they will disappear.

                  I have my commitment s and i would like to know about thus so unethical process of so called reputed bank.

                  Kindly get this sorted asap as i don't want this to effect my other commitments.

                  I am expecting to get this closed at the earliest with the right and ethical solution with better customer service.

                  I am regretting and wondering if a 12 yr customer can get this kind of behavior what a new customer will get. I will make sure not to recommed hdfc to any one and i will also close all possible things with hdfc. Pathetic customer service and hello lot of nusiance i am facing.

                  Hope this will be addressed immediately.

                  Regards
                  Taruna goel
                  [protected]
                  Aug 31, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 23, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, charges details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    A
                    Abhigaurav Singh
                    from Bahjoi, Uttar Pradesh
                    Jul 22, 2018
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                    Address: Varanasi, Uttar Pradesh, 221002

                    I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 7770 without my concern on date:21/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/- as soon as possible

                    OneAssist Relationship Number : 2420274
                    Name :- ABHIGAURAV SINGH
                    Mobile No. :- [protected]
                    Credit Card Number Ending :- 7770
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      Anishabrata Dutta
                      from Kolkata, West Bengal
                      Jul 22, 2018
                      Resolved
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                      Resolved

                      Hi one assist team,

                      I received an sms from hdfc bank that i have been registered to one assist plan on 22/07/18 (My credit card 4893 * *0929).
                      I have already sent an sms "stop oa" immediately to the mobile number [protected] to stop the membership.
                      Please take the necessary action asap and cancel my membership from one assist, and refund if money is deducted, otherwise i will have to take action against this illegal fee charged without intimation.

                      From next time don't register me in any membership without my permission.

                      Thanks,
                      Anishabrata dutta
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Anishabrata,

                      Greetings from OneAssist,

                      We request you to kindly provide your membership details or registered contact number or email address on [protected]@oneassist.in. so that we may initiate your cancellation process.

                      Awaiting your response,

                      Thank you,

                      Sophia,

                      Team OneAssist.
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                        R
                        Rimli Ray
                        from Bhubaneshwar, Odisha
                        Jul 22, 2018
                        Resolved
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                        Resolved

                        Address: 122015

                        I have an existing account with hdfc. Account no. Is [protected]. My husband deposited 1500 rs on 13.07.2018. I did not get the money. My husband's account details shows that the amount has been debited. He contacted his bank and his bank said that the payment was cancelled by hdfc. They have provided a transaction reference number[protected]. It was an imps done via mobile banking app.
                        Aug 27, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 23, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Kindly request your remitter to please try transferring funds using IMPS again while ensuring your account details are correctly added in the beneficiary details. If the transaction is returned again, please share us the email received from the remitting bank. You can write to us at [protected]@hdfcbank.com with the remitter's Bank name, account number, transaction reference number and reason provided by the remitting bank.

                        -Manoj
                        HDFC Bank Customer Assistance.
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                          H
                          Himansu Nahak
                          from Bhubaneshwar, Odisha
                          Jul 22, 2018
                          Resolved
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                          Resolved

                          Address: 764001

                          I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6349 without my concern on date:20/07/2018. I am not interested about this service and don't want this membership any more. Last year also i had complained, but i didnt get the deducted money back. I am fed up with this type of service. So cancel the membership and refund this debited amount of rs.1399/-

                          Name :- himansu sekhar nahak
                          Mobile no. :- [protected]
                          Credit card number ending :- 2602
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Greetings from OneAssist...!

                          We deeply regret for the inconvenience caused to you.

                          As per your request, plan has been cancelled vide Service Request number 3380488 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                          Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                          Regards,

                          Riddhi

                          Team OneAssist
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                            Zhakhas Bolo
                            from Bengaluru, Karnataka
                            Jul 22, 2018
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                            Address: 560040

                            Dear sir,

                            I hold a credit card from HDFC bank.
                            Now due date has crossed and due to some financial problems I couldn't pay before due date, now they call continuous and talk very cheaply, also demand to make payments right now.
                            I need to complaint about these people what is the best way to deal. It's annoying and disturbing.

                            Kindly help

                            Regards
                            Pramod
                            [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              G
                              GaneshVK009
                              from Hyderabad, Telangana
                              Jul 22, 2018
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                              I got SMS saying "There was manual debit of 295 Rupees in my account", which I dont understand why this amount has been deducted from account even though I have not visited any Toll plaza recently, I have been calling HDFC Fastag customer care[protected], but they just disconnects my call after hearing complaint without any reason. I have been trying from past 1 week, called around 40 times. Everytime I call customer support people does the same. I guess HDFC FasTag people just takes money without any reason, and abscond to answer the reason. I just stopped
                              I go to hisar dt 09/07/2018. When i cross the toll gate .i pay manually for multiple entry . After some time i received massage for debit in my hdfc fastag account . after some days i reais a complaint on fastag.hdfcbank.com .But i not received any complaint no . very bad service .contact us no is useless .
                              Mobile No. [protected] (Fast Tag Block)(Approx. One Month)
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                                peeyush sharma
                                from Nadbai, Rajasthan
                                Jul 22, 2018
                                Resolved
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                                Resolved

                                Hello,

                                I purchased jewellery on 22 april 2018 from tanishq worth rupees 50000/-.
                                As per the hdfc 5% cashback offer, i should got the cashback within 90 days. Today already 90 days over but still didn't get cashback.

                                May i know how to reach out to hdfc to get this issue resolved. Do we need to call them. I can even provide the bank statement transaction details but need to understand how this forum is going to take forward my request.

                                Regards,
                                Peeyush sharma
                                Aug 31, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jul 26, 2018
                                Updated by peeyush sharma
                                By when I should expect response from HDFC?
                                Verified Support
                                Jul 26, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                -Manoj
                                HDFC Bank Customer Assistance
                                By when I should expect response from HDFC?
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                                  callmepremjeet
                                  from Godda, Jharkhand
                                  Jul 22, 2018
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                                  Bank registered no. [protected]
                                  Transaction ID. [protected],
                                  Transaction ID. [protected]
                                  These two Transactions had failed but amount debited from my bank account, and whem i ask to irctc they telling me to ask from your bank for this payment, and when i ask from bank they are telling that your payment was successfully transferred to IRCTC merchant, now i don't know what to do, because HDFC bank and IRCTC not doing anything and they dont giving me proper response, so please do something ASAP and refund my amount.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    N
                                    Neelomkar
                                    from Mumbai, Maharashtra
                                    Jul 21, 2018
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                                    Address: Mumbai City, Maharashtra, 400070

                                    I had activated online mutual fund investment facility of HDFC Bank through my NRO bank account at Fort Branch somewhere in 2006. I liquidated all my investmets duering 2010 . The bank deactivated my online mutual fund account without any intimation to me. However, they kept debiting ISAQMC-ST-EC Charges to my saving bank account even when this service was blocked by them. Today when I visited Kamani Branch I was told to fill up a form to close the online mutual fund account for discontinuing the charges. I have done it today. Now I claim refund of all the ISAQMC-ST-EC Charges debited so far even when the bank blocked access to online mutual fund investment account for the reasons best known to them.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      Shrikant Bhagwat
                                      from Raipur, Chhattisgarh
                                      Jul 21, 2018
                                      Resolved
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                                      Resolved

                                      Address: 452001

                                      Cancellation of One Assist Membership
                                      I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 6776 without my concern on date:03/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                                      OneAssist Relationship Number : 228849
                                      Name :- Prabhakaran
                                      Credit Card Number Ending :- 6776
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Greetings from OneAssist...!

                                      We deeply regret for the inconvenience caused to you.

                                      As per your request, plan has been cancelled vide Service Request number 3380466 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                                      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                      Regards,

                                      Riddhi

                                      Team OneAssist
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                                        S
                                        Sivanandam Palanisamy
                                        from Chennai, Tamil Nadu
                                        Jul 21, 2018
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu, 600116

                                        This is Sadeepa Kumari .C ([protected], [protected]) received HDFC Credit card almost 7 years back and they put an HDFC ERGO insurance with or without my knowledge (don't know how they got approval from me, stating that I approved over phone). They sent a statement for almost Rs.12000 And when I refuse to pay, they just leaved it. Now after 7 years they deducted Rs.3300 from my HDFC net banking account without my knowledge.

                                        This is highly irritating and when I asked them there is no proper response and also their customer service is very poor, talking in a rude manner. Sorry to say that I decided to come out of HDFC if the amount is not reversed to me.
                                        Aug 21, 2018
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 21, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

                                        -Anay
                                        HDFC Bank Customer Assistance
                                        Jul 26, 2018
                                        Updated by Sivanandam Palanisamy
                                        Got a call from HDFC and again no proper response. They said "amount not refundable and if you don't want the account, you can close it by visiting the branch". Very poor service, thanks for everything. Bye bye HDFC.
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