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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 991

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R
Rethina Raja
from Jayamkondacholapuram, Tamil Nadu
Mar 31, 2018
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Address: Chennai, Tamil Nadu

My name is rethinaraja. R

I payed the car premium due of 12201 through net banking on 29th march.
With the help of hdfc staff at guindy, chennai named sangeetha. No.+[protected]she promised to send the soft copy the next day. But not yet received. No responce to phone call too. Car
Car no renault kwid no
Tn10
Az 3807
Payment details as follows

Date29 mar 2018

Withdrawal12, 201.00

Cheque/ref no.[protected]

Narration[protected]/techhdfcergo

Value date29 mar 2018

Kindly resolve the problem and provide me the insurance copy as early.
By
Rethinaraja
Mob.[protected]
HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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    Prabhatmani222
    from Rohtak, Haryana
    Mar 31, 2018
    Resolved
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    Resolved

    Address: 122001

    Dear team hdfc bank,
    I would like to inform you that i newly joined in hdfc sales in gurgaon.
    It's mandatory to open account with hdfc bank so i went 2 branches of hdfc bank in gurgaon in alternate days but there are so cheap employee assistance.
    Details given below-
    1. Hdfc bank sector 14 gurgaon:-
    Here is salary account department mr. Amit ji and his team member shikha is opening salary account.
    I just requested to her that please do the process then she did but suddenly she told that i am not going to open your account because of your hr sign is not match.
    But recently my 2 colleagues opened their account.
    For the kind information salary account department employees are so worse and cheap, no manners.
    After 2-3 days later, i went another branch
    2. Hdfc bank galleria near dlf phase 4
    Chandni assisted me.
    She detailed me about document.
    After that she said that i can't open today, i agreed because of financial year closing 2018, he offer for after monday.
    I demand for the printed kit at home by post.
    She strictly rejected.
    I really stew to them and worried for this reputed bank..
    I feel no difference between hdfc bank and other not responsible bank.

    Thanks & regards
    Prabhat mani tripathi
    Hdfc sales
    Emp code - 30889
    Dlf phase 4 gurgaon (Hr)
    Mobile - [protected]
    May 15, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 31, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    You are requested to kindly approach your Supervisor and/or the HR Representative with regard to your concerns so that they can assist and guide you appropriately

    -Bejoy
    HDFC Bank Customer Assistance
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      S
      shri masalkar
      from Mumbai, Maharashtra
      Mar 31, 2018
      Resolved
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      Resolved

      Address: Pune, Maharashtra, 412208

      Dc iss fee charge has been done in my account without any intimation the charges has been debited from account. Kindly confirm without any intimation or any messages how could my amount will be deducted give me a brief explanation or kindly refund my amount as soon as possible. Its not notified by me any message or call. Its very disgusting service i face from hdfc bank.
      May 2, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 31, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      Please share your Account No./Customer ID, Charges Details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

      Anay,
      HDFC Customer Service Assistance.
      Mar 31, 2018
      Updated by shri masalkar
      Contact number [protected]
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        B
        bsabyasachi
        from Bengaluru, Karnataka
        Mar 30, 2018
        Resolved
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        Resolved

        Address: 560064

        I have applied for fastag on 26th march 2018. I have received message with customer id and wallet id on 29th march. Ids generated are working fine, i could able to access my account and add money to the wallet. I would like to know when will i receive my physical fastag so that i can fix the same in my car and start using.

        Customer id :[protected]
        May 14, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 31, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your Fasttag application no and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
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          V
          Vidhya padmanabhan
          from Chennai, Tamil Nadu
          Mar 30, 2018
          Resolved
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          Resolved

          Address: 600 015

          Cancellation of one assist membership

          I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number without my concern on date:27/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

          Oneassist relationship number : 820207
          Name :- vidhya padmanabhan
          Mobile no. [protected]
          Jun 4, 2018
          Complaint marked as Resolved 
          Thank you for the cancellation of plan and refund amount.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Vidhya,

          Greetings from OneAssist...!

          We deeply regret for the inconvenience caused to you.

          As per your request, plan has been cancelled vide Service Request number 3047057 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

          Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

          Regards,

          Brij

          Team OneAssist.
          Dear Vidhya, As discussed over the call, the cancellation is in process. Please allow us some time for the same. - Regards, Brij, Team OneAssist.
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            S
            sardhara rahul
            from Chennai, Tamil Nadu
            Mar 30, 2018
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            Address: Bangalore, Karnataka, 560100
            Website: HDFC

            I am having account in hdfc bank, jakkasandra-bangalore. On 10/03/2018 11.41 am i tried withdrawing money from dena atm in dhari-gujarat 365640 locaton, rs. 5000/- transactions.in transaction i have not received the money from the machine but the amount got debited from my account. I have called to customer care and they told me to wait for 7 days for money refund but still i havent recived my refund. Can any one help the procedure to get my money.
            Txn no. 2382
            Denabank dhari:dbd01141
            My cust id:55122171
            Regard
            Rahul.
            HDFC Bank customer support has been notified about the posted complaint.
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              M
              mjha116
              Mar 30, 2018
              Resolved
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              Resolved

              Address: Gautam Buddh Nagar, Uttar Pradesh
              Website: www.hdfcbank.com

              I tried to withdraw an amount of rs.500/- in december, 2017 from debit card from noida sec-144 oxygen campus from city bank atm, but i haven't received the money, but got a message about deduction of rs. 500/- from my account.
              I checked with hdfc customer care, and told them my issue, and after checking, they said the amount would be refunded with 15 days.
              When consulted after 15 days, they said the issue is still in process.
              I have checked with them multiple times, but they told it may take 10-15 days and is in process.
              The request number is - delq[protected]
              May 13, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 02, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              Kindly email us at [protected]@hdfcbank.com and share us your mobile number, account number and date and amount of the transaction so that we can check and assist you with your query.

              -Manoj
              HDFC Bank Customer Assistance
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                N
                nirmal ssm
                from Chengam, Tamil Nadu
                Mar 30, 2018
                Resolved
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                Resolved

                Address: 560100

                'hbl=[protected]' depository charges for the account 00862174

                With reference to the above subject line, i have never heard from the cc executive regarding my query.

                I was charged with similar charges of rs.757 though i was not using the demat account. I was promised of all services free of cost when i opened the account.

                I have already sent the query to talktous and got the above reference number. Kindly reverse the money.

                This is completely against customer trust and i didn't expect such a act from such a reputed bank.
                May 14, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 31, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We understand that you have also raised your concerns at Talktous vide Reference Number[protected] and you will receive a response from them to your e-mail ID within 3 days. In case if you do not receive any revert kindly revert back to the same email

                -Bejoy
                HDFC Bank Customer Assistance
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                  B
                  BalavigneswaranS
                  from Bengaluru, Karnataka
                  Mar 30, 2018
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                  I have applied online for fastag through hdfc fastag program. I made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr041841. I had received e email with the reference number. I have also submitted application online tried and trying to reach their customer care for last two days and always busy at the moment. Pls help
                  Dear Customer,

                  We like to confirm that the Tag was sent by DTDC AWB number Z53985268 on March 30, 2018. You will receive the same within 7 working days from the date of dispatch.

                  -Manoj
                  HDFC Bank Customer Assistance
                  Thank you, will confirm once I get tag.
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                    I
                    inderdeep69
                    Mar 30, 2018
                    Resolved
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                    Resolved

                    Address: 147001
                    Website: www.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

                    Hello - i have applied for fastag via application reference no. Hfr041781. I am an existing hdfc customer and have uploaded all kyc documents and made the requisite payments. Unfortunately, there is no way for me to check for status as the customer care number is always busy.

                    Please let me know the status and by when can i get the tag.

                    Thanks
                    Inderdeep singh
                    Inderdeep. [protected]@gmail.com
                    Mar 30, 2018
                    Complaint marked as Resolved 
                    Issue resolved
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 31, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We like to confirm that the Tag was sent by DTDC AWB number Z53985270 on March 30, 2018. You will receive the same within 7 working days from the date of dispatch.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Apr 15, 2018
                    Updated by inderdeep69
                    Received now. Tnx
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                      R
                      Raj Kulshreshtha
                      from Bhiwadi, Rajasthan
                      Mar 30, 2018
                      Resolved
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                      Resolved

                      Address: Alwar, Rajasthan

                      Dear sir/mam
                      I am very old customer of hdfc (For more than 15 years), i have already submitted my aadhar card to the concern branch,
                      But now my account has blocked and i have not been given any information regarding the account block,
                      May i know the reason why my account has blocked and also please tell me how can i unblock my account as early as possible as some emi has deducted from my account also let me know how can i talk to customer care.
                      My account no is [protected]
                      Mobile no [protected]

                      Please help me to unblock my account

                      Regards
                      Raj kulshreshtha
                      May 3, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 31, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        M
                        Manoj Kumar Som
                        from Noida, Uttar Pradesh
                        Mar 30, 2018
                        Resolved
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                        Resolved

                        Address: Ghaziabad, Uttar Pradesh, 201001

                        I hold a hdfc credit card which has the limit of rs 600000, i have total outstanding due is 3.28 lack, i have deposit rs 200000 but hdfc credit card shown me outstanding, of rs 4 lac while balance should be rs 1.5 lac so do my need ful help, my name manoj kumar i have hdfc credit card last for digit 3692,
                        They are talk very rudely, no one listen to me many time i have call him and tell the problem but they are doing the same problem again and again
                        May 11, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 30, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We note that you made payment of Rs. 2, 00, 000.00 we observe from our records that as on date we are not in receipt of the payment hence we request you to provide the modes of payment, exact amount, date of payment made to enable us to review and assist you in this regard. We observe that you are in receipt of the calls regarding your credit card payment hence we request you to share the executive name, call date and the contact number from which you have received the call to assist you accordingly. You may write to us at [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          S
                          Sunny@891
                          from Delhi, Delhi
                          Mar 30, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110054

                          I am still on call.. No any time duration.. Or any information is given to me.. What is going on my request.. I am asking again and again and not getting any reply..

                          It not tolerable to wait without knowing that is there any action is being taken or not on the request.. I have asked many times but she didn't replied..
                          The call is still going on.. And i am recording it.

                          Very poor service....
                          May 19, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 30, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your account/card no, with date/time of the call, the number you called with STD code, the purpose of calling and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            V
                            Vivek Kumar Pal
                            from Varanasi, Uttar Pradesh
                            Mar 29, 2018
                            Resolved
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                            Resolved

                            Address: Kanpur, Uttar Pradesh, 208022

                            I applied and got a new credit card in hdfc bank. After two days ₹900 debit as (Hegic-crdt shld & fl c) in my credit card account statement.
                            I am not interested in that type of policy or coverage.
                            How can i clear this type of debits. Also i request them not to do in future transaction. So please remove this unwanted description in my credit card account statement and make immediate refund as quick as possible.
                            May 12, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 30, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              R
                              ramesh chandra shukla
                              from Allahabad, Uttar Pradesh
                              Mar 29, 2018
                              Resolved
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                              Resolved

                              Address: Lucknow, Uttar Pradesh

                              I am a govt. Employee my salary account exists in hdfc bank. At the time of opening account i submitted pan in the 2004. Although my bank blocked my account on 28th of feb. 2018 without proper warning. I knew on 28th march 2018 when i used my debit card. I run to bank branch aliganj lko and verified my pan and linked with account. But till my account is not open aur mai paise paise ko mohtaz hu. Pl. Open my account immediately to save my & my family life
                              May 4, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 29, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your account/customer Id, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Manoj
                              HDFC Bank Customer Assistance
                              my a/c No.[protected]
                              customer id 9839620
                              first open my a/c immediately without further talk. aaj maloom huva ki pvt. sector kya hota hai. it is my salary account Mai bina paise hu pl open my AC
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                                S
                                Som8
                                from Pune, Maharashtra
                                Mar 29, 2018
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                                Address: Pune, Maharashtra, 411028
                                Website: Hdfc

                                I applied for a single loan and not joint loan but inspire of me telling this my sanction letter has my dad's name mentioned on it which is not acceptable. Also, my name has been mentioned incorrectly inspite of all the documents provided to them. To top it all, now they are saying it cannot be changed and i will have to cancel the loan which means i am loosing on my processing fees.
                                How can a bank be so careless and charge their customer for no fault of them. Instead, they should own it up and make the necessary corrections.
                                How can a bank change someone's name and add a co applicant when it was not asked for?
                                Can bank decide on their own and then charge the customer for their own fault and carelessness?
                                Are achieving targets son important that you can afford loosing customers?
                                Thanks
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                                  K
                                  kumar parveen
                                  from Delhi, Delhi
                                  Mar 29, 2018
                                  Resolved
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                                  Resolved

                                  credit card limit has reduced

                                  Address: New Delhi, Delhi, 110001
                                  Website: MS Travel Bureau

                                  Dear sir/madam,

                                  I am parveen kumar and holding a diners club international hdfc bank credit card the card was earlier limit aprrox 1.5 lac but suddenly i got the message from the above bank that my limit has reduce which is only 61000/ that news disappoint me because if check each and everything in my card so i have paid in time and even never delay of the payment so i would like to know what is the reason to reduce the credit...
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                                  Paul D
                                  from Coimbatore, Tamil Nadu
                                  Mar 29, 2018
                                  Resolved
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                                  Resolved

                                  Address: Coimbatore, Tamil Nadu, 641014

                                  Due to some personal reasons i have resigned from my previous organization and was unemployed for 4 months so i was unable to pay the dues promptly.
                                  Despite of financial crisis i’ve paid some dues. Recently i have joined a new organization & now my financial status is somewhat stabilizing and i commit them to pay dues promptly without any dispute from may. Also trying to make some part payments by next month. But they are not ready to listen my problem and adamant in collecting their dues.
                                  A bank which can check a mans eligibility and provide credit card should also have considerations for such unintentional causes & should have courtesy on them. Not every debtors are defaulters. Only the situation are worse for some time. The collection executives are untrained & using abusive words, treating like a slave, mentally disturbing & they have a gut feeling that doing such things may help them to collect payment. If so i am sorry that strategy wont help you.
                                  They should maintain the same respect as they do while providing the card.
                                  Whatever be if humans doesn't respect humans then who else will...
                                  Learned a lot from hdfc. Wishing the close all the things related to hdfc.
                                  May 13, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 30, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    S
                                    from Hyderabad, Telangana
                                    Mar 29, 2018
                                    Resolved
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                                    Resolved

                                    my hdfc gift card got expired

                                    Dear team,
                                    I would like to renew my gift card or please revert the money to the owner of the hdfc account.
                                    I went to hdfc bank nearby, they were telling they cant do anything and money is gone.
                                    There is no ethical for using money of a person if it is not used by the gifted person. If i didnt get the gifted money i request you to redeem the money back to the corresponding person. Or issue me a new hdfc gifted card.br...
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                                    A
                                    Anil Shrivastav
                                    from Mumbai, Maharashtra
                                    Mar 29, 2018
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra

                                    Dear Sir,
                                    I am Anil Subhashlal Shrivastav would like to request to you that,
                                    I am being harassed by HDFC Credit card agent, Credit cards taken by & Defaulted by others, That, Santosh from recovery agency Te:[protected], 62507501, 66914259, continuously harassing me and spoiling name my name too he is continuously calling to my Boss, He saying money is owed by me, It is difficult to facing Mentally torture, Without my knowledge Bank use my Address Name and my Personnel data????? How the without verification how Credit card can be issued???? and suddenly i am getting call from HDFC bank credit card recovery agent threatening to me we will come to your place for recovery Rudely and arrogantly trying to making me defaulter,
                                    also my boss given me notice financial misleading & obligations, Because of continuously calling to my boss,
                                    Please tell us if i lose the job who will be responsible for the same???
                                    Who will liable responsible for spoiling name for the same???

                                    I would like to inform you that i am already customer for HDFC credit i using it and paying on time also i had taken HOUSING LOAN in 2008 for 20 years but fully paid with in 5 years, as per HDFC record you can check my status,

                                    I would like to urge you that kindly do the needful, I am already suffering from High BP & Mentally torture,

                                    Thanking you,

                                    Regards,
                                    Anil S. Shrivastav
                                    May 13, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Mar 29, 2018
                                    Updated by Anil Shrivastav
                                    Dear Sir,
                                    I am Anil Subhashlal Shrivastav would like to request to you that,
                                    I am being harassed by HDFC Credit card agent, Credit cards taken by & Defaulted by others, That, Santosh from recovery agency Te:[protected], 62507501, 66914259, continuously harassing me and spoiling name my name too he is continuously calling to my Boss, He saying money is owed by me, It is difficult to facing Mentally torture, Without my knowledge Bank use my Address Name and my Personnel data????? How the without verification how Credit card can be issued???? and suddenly i am getting call from HDFC bank credit card recovery agent threatening to me we will come to your place for recovery Rudely and arrogantly trying to making me defaulter,
                                    also my boss given me notice financial misleading & obligations, Because of continuously calling to my boss,
                                    Please tell us if i lose the job who will be responsible for the same???
                                    Who will liable responsible for spoiling name for the same???

                                    I would like to inform you that i am already customer for HDFC credit i using it and paying on time also i had taken HOUSING LOAN in 2008 for 20 years but fully paid with in 5 years, as per HDFC record you can check my status,

                                    I would like to urge you that kindly do the needful, I am already suffering from High BP & Mentally torture,

                                    Thanking you,

                                    Regards,
                                    Anil S. Shrivastav
                                    Verified Support
                                    Mar 30, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your card details, registered contact details, the caller details and the issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
                                    Helpful
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