HDFC Bank Complaints & Reviews

I have sent several mails to "customerservices.[protected]@hdfcbank.com", "grievance.[protected]@hdfcbank.com" and also called them over Customer Care. But yet I haven't received my Voucher. In past I have many times opted for credit card points redemption and also the courier at that also was Blue Dart only and the product got delivered on time. Also the address was same. Neither HDFC nor Blue Dart is ready to respond me for my queries regarding my voucher. These Blue Dart Guys not even trying to deliver the product and just making false comments that due to incorrect incomplete address the voucher has been return back to HDFC. And over HDFC I have even given Nearby location details and also requested them to tell Courier dept to call me the day he will reach nearby location. That also didn't have happened. HDFC is not ready to respond over my query. I am highly frustrated with HDFC bank and there Customer Care. Kindly help in screwing them. Here is the AirWayBill Number [protected] given by HDFC Customer Care representative and found that still the status which is visible under BlueDart is that it was shipped back to HDFC Chennai via AWB [protected] and has been received too by Robinson From HDFC Chennai. I have attached screenshot for the same.

Sir i have dhfc bank credit card no.[protected] on 28.09.2015 wrong debit has been done hdfc credit card department Rs.17076.29 by smartpay.i have already given complaint to hdfc bank credit card and also dispute form also send by courier and also my registered e-mail:[protected]@rediffmail.com on 29.09.2015 the reference no. is[protected].but hdfc redersal officer (madam) told and send mail as the above said amount rs.17, 076.29 to be leased with biller(airtel) by me.this is not satify for me and haveyet not credited the above said amount to my credit card account no.[protected].let me know what i should to do for necessary amount credit to my credit card account?

HDFC securities fraudulently deducted money from my SB account, as account opening charges. Gave a complaint and it took them almost 20 days to find the cause and now its more than a month and they haven't called me back with a resolution. A person by name deepa was very rude and when I asked to close my trading account she very gladly provided me an option to even close my SB account. What an idiotic service they have got.

Please provide as much information as possible...my name is jaiveer.itake constraction loan befor 6 mounth amount of loan 126000 my coverd area 1090suqare fit but this amount not sufficent some work like furnituri, paint, silling are not compliet i want2 lakh more but branch manager not agreey plz solve my problem myloan a/c[protected] then i take over pnb bank

I recently opened a salaried account in HDFC Bank, and my name is recorded incorrectly . My name is Shebha Shree, However the bank account name is Shobha Shree Which is incorrect. Due to this my salary is got credited to my account number [protected]. The reason behind it is the Payroll team who handles my salary states that the bank name recorded is incorrect and because of this the salary is not credited twice. I raised this with the concerned Bank executive and provided all the Declaration form Once again to consider my account name as Shebha Shree.However I don't think I have any response. Kindly have this checked and action accordingly. Regards, Shebha Phone-[protected] Email-shebhashree.[protected]@gmail.com shebha, shree2

We have received duplicate note twice from the same ATM centre of HDFC. After so many mails n follow up with bank they are not reverting with satisfactory solutions. Even the regional head of ATM department is also not investigating further on fraud through same ATM twice....

Hi, I have been facing issues with HDFC bank for a while now . I have a HDFC credit card that I used last year and when I had a credit limit of Rupees 26000. In the month of December I agreed to settle my account with the bank and I was given a customer copy of the settlement deal I had with the bank. The settlement amount was 25400 and I was asked to pay this amount in 8 installments starting from December and ending in the month of July . The agent used to come to my house and he used to collect the money from me every month. I used to get a call every month and I used to pay them the money in cash . This happened till the month of April and by then I had cleared 5 of the installments. I was not contacted thereafter and neither was I given any information regarding the settlement .I suddenly received a call in the month of August wherein the lady from the collection department said that I have a due of Rupees 44000 and I need to pay the money . I just told the lady that I already have a settlement with the bank and I only have around 9500 due . The lady checked the details and agreed to what I said . She further asked me to wait for a call from her the very next day and said that she would be taking an approval from Bangalore and will be contacting me to inform me when to pay the remaining amount .I was not contacted . I did not get any information from them. I then received a call from the bank again in the month of September and this time they spoke to one of my family members stating that I have an overdue amount of rupees 44000 and the minimum amount that I need to pay is 2900. My family member simply asked the agent to ring me later on as I was in office . Again the same thing happened as I was not contacted again. I checked my account balance in the month of October and I saw that the amount of rupees 44000 was debited from my salary account . A few days later I again checked the account and the amount has now gone up to 88376.

I have a credit card of HDFC Bank which no is 2092 in last four digit having over due payment from last 6 months. whenever received the call from bank the person every time tells me to pay the minimum amount and he will process to settle the card. but when i pay the will not respond again. last month a person received an amount of 10500/ from saying that after payment he will provide me a bank letter of clearance and the settlement amount of renaming 60000 after paying of 10500 and a re bet of 20000 i need to pay in 24 months EMI of 2500 and all will be written in the letter. But after receiving the amount of 10500 he never provide me anything and no confirmation too about the same. He also told me that he will clear my CIBIL NOC too but that is still same. now this month again bank person asking a payment of 10500 and i had told the issue he started abusing me badly saying that i will get all the amount from you anyhow and he told me he will he harass me too. He is not agree to settle my card too. My Name is Vinayendra Veeru. and i need rectification of my card issue ASAP cause of that i m in mentally pressure and suffering with mental harassment.

HDFC bank add Rs.1299 rupees in my credit card bill in the name of service one assite but i before adding a charge he not take any confirmation from my side.I call to Help line no so agent do not reply properly and cut the line i am again call to help line no but no body pick my call.

My hdfc bank customer id is 4747234, my name is hariprasad k v, i have 3 account with hdfc bank, 2 account n mumbai and one in kerala-palakkad, 2 years back i shifted permanantly to my home town palakkad from mumbai.so i thought close one account there at mumbai.so i went to palkkad branch and filled form and submited there on march last 2015, but there is no action taken after 1 month also, then again went there and asked about them, they told me they lost my form so i need to fll again, again i filled all ths form.this is my 3 in 1 account.i have to fill different form to close my demat and trading account.so filled that also.but again they dont take any action.then again i went there on may also again filled some other form but still no result yet, at my first visit on march they told me account will close within 15 days so transfer all the amount from this account to other account.i done this thing also, but the next day from i received daily emails and sms to me for warning me not maintaining minimum balance in account and also they deducted 830 each last 2 quartes and my account balance is now -3000 rs.i complained 4 times on customer service and talk to branch manager and all othetr employees in palakkad branch.still not taken any action yet.please give me needfull help .i lost money time and mental pressure.my account details given below a/c no.[protected] branch kamala mills compound, lower parel ifsc code-HDFC0000542 CUSTOMER ID 4747234

I have purchased a policy from HDFC Life Insurance and now they are not providing me the same benefits as discussed before purchasing the policy with their executives. Even he is not receiving my calls, neither replying on mails. Earlier HDFC's executive confirm for the Medical cards, Patrol cards with amount 36000/- Proper Bond recorded CD/DVD and 6000/- Commission, but now they are denying for all above. Policy no : 17734759 Name : Ravi Kumar Shakya Mobile No : [protected] HDFC Executive : Karan Chaudhary Email : karan.[protected]@hdfclife.com Location : Mayur Vihar - Delhi Mobile : [protected] / [protected]

I am in USA, and i used HDFC card 3 times here.. but from last three weeks my money is getting continuously deducted saying as DC INTL POS TXN MARKUP+ST[protected]. May i know why bank is deduction such money without any notifications.

I am not using HDFC card/account anymore in USA. Please Refund my money and stop such deduction.

send mail to [protected]@hdfcbank.com


Regards,
Anurag Tiwari

I informed the bank regarding a wrong transaction(it was a user mistake) but for my surprise bank is just playing and buying time for resolving the issue.In terms of solution when i first visited the branch(sher-e-punjab, andheri), there relationship manager Mr. Amar Shah was totally non-supportive and just said ki "kuch nahi ho sakta".Present day status is i have a complaint id- 'HBL=[protected]' yipee. Who the hell says private banks are better? In-fact when it comes to caring for customers they are even worse.

On 17th Sept I was booking a ticket from cheapoaircom. My transaction couldnt take place and page got hanged. When I raised a complaint for disputed transaction via mail to cc.[protected]@hdfc.com, their mangers were saying the transaction not settled by client and not debited to my account so limit will be unblocked. So I have no need to worry. Now when my statement has been generated on 7th Oct, that failed transaction debited to my account. I exchange more than 10 mails from 17 th Sept to 7th Oct. Everytime I got same reply. I called thier customer care several times they were saying register the dispute. So I followed with them so badly.

I have taken a Vehicle loan from HDFC-Pune, loan is disbursed to Showroom (Royal Enfield) i have cancelled booking of bike .so that i have applied for the loan cancellation process. also monthly ECS gets started, now its been a more than a month cancellation process is still going on.also not getting clear information about the loan cancellation and support from the loan coordinator for Pune area.
Please suggest what to do?
Bank - HDFC
Cancellation Date[protected]
Loan Account Number[protected]
Disbursed Loan Amount - 1, 23472
Bike Model-Royal Enfield-Thunderbird 350
HDFC loan Coordinator Mobile no - Sachin Sethi -[protected]

I dont have any document regarding to cancellation of loan, i have submitted the cancellation form in the HDFC bank so not able to attach any document.

Dear Team, Nowadays i am getting so many calls from unknown number saying that am manager from hdfc bank and your account is going to close so need some deatils like debit card number and pin etc so request you to cross the those people take serious action on them. Repeatedly am getting call from this number [protected] checked in true caller saying that ATM Card from Bhihar. Please check and do the needful else they wuill fool so many innocent good customer from your bank. Thanks&Regards Ram [protected]

My name is Abid khan and i am a customer of hdfc bank since last 2 years. But due to some reason i got late to pay credit card bill, and next day I got a call from one of executive his name is LALIT JAIN. The way he talks to is very unprofessional and very rude. If bank employee will behave in such a manner then its a worst bank I have ever seen. If bank can't afford to keep a well educated employee then it should get shut down. If management can see this then I want to through out LALIT JAIN from hdfc otherwise I am going to surrender my credit card and also will surrender 40 other credit cards of my collegues in office. He said pay the bill other wise I will send an executive to your office then you will feel very bad for it, what the [censored] is that. I have a complete recording of that call. Bank can contact me on [protected] (after 4.30 pm) any day. Lalit do not call me ever.

My name is jitendra kumar, My HDFC Account No: [protected].The amount 285 + 285 has been deducted from my balance without my concern 08 Oct 2015 AMB CHRG INCL ST & CESS FOR SEP2015 08 Oct 2015 285.00 08 Oct 2015 AMB CHRG INCL ST & CESS FOR AUG2015 08 Oct 2015 285.00 I don't know, what is this? So please help me on this issue and revert my balance. Account No.: [protected] Branch : MARATHAHALLI JUNCTION, Bangalore Name : jitendra kumar

I wish to close my salary a/c - [protected] with HDFC BANK, KAROL BAGH, NEW DELHI – 110005. Bank officials are asking for RS 1600/- as a fine on me for not keeping balance although my salary a/c was opened on condition of zero balance facility. I approached bank many times earlier but every time they assured me to wave off all fine & requested not to close a/c. but this time they treated me like a loan defaulter & suggested me to deposit fine of Rs 1600/-. They gone to extent of saying that WE KNOW HOW TO RECOVER MONEY . Your kind intervention is required for needful. Mail written on 11-9-15 on, , , grivance.[protected]@hdfcbank.com With Best Regards, Vivek Avasthi. Address: A2 / 6, TIBBIA COLLEGE, KAROL BAGH, NEW DELHI – 110005. Mob:[protected], E mail: [protected]@gmail.com

I am a Hdfc customer since last 4 years. But now I am suffering & regretting my decision to have a hdfc credit card.I always paid my due on time but this time somehow I miscalculate my balance and paid only 50 rs less.
I need to pay 67, 384 but paid 67, 330 only and as a result Hdfc imposed me 2000 rs fine.
This happened second time but this time I decided to fight for this injustice and will go to consumer court if required.
On the top of that your customer support is rude

Abhishek
[protected]