[Resolved]  HDFC Bank — mental harassment for payment

Hi,
I wanted to lodge a complaint about hdfc collection activity.
Firstly yes, since last two months ive not been able to pay my minimum due.. However despite letting them know about my situation and comming on mutual consent to pay the dues they are harassing me to make the payment which i am am. Unable to since m. Jobless.. Moreover o am. Geting calls and messages at 3am and 5am for the collection guy payment which is absolutely shocking. I have attached screenshot with the number and the messages. Collection agency are going to my home and harassing my mother despite informing them. That i don't live at that address and also gave them the right address and contact where they can get i. Touch with me.. Whilst me being g on shift i get 28-30 calls back to back. From the collection nunber [protected]
Firstly i dont wish to not make the payment.. I have used the money so i am liable to pay the debts with interest.. But youll will need to understand consumers situation and work on a mutual. Consent rather then harassing them which is illegal.. Agencies are going to my house on sundays and threatening my mother for payment.. I need. To take this matter up way ahead and wanted. To know what bank is going to do. About it