[Resolved] HDFC Bank — Misbehave of HDFC employee

Ambika pandita

from Bathinda, Punjab

Address:

Chandigarh, Chandigarh

Hi my name is Ambika. I have credit card of hdfc bank and my payment of this month is due because of some financial crunch which I will be paying today. But I received many calls from Jaspreet and Gurpreet who spoke in a rude language and when the person stated i[censored] can't afford credit card then u should not have it. How can a bank employee comment on a customer like this. I have been paying my dues Everytime and this is for the first time that it is due.

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May 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 23, 2017

Updated by Ambika pandita I received a call again today and when I asked the person to apologise then the person said he didn't say anything bad. I will be paying my entire credit card balance I. Two months but will make sure no one in my aquantainces takes HDFC credit card ever. The misbehavior of Bank employees has actually made me not to believe the bank anymore.

Verified Support

Mar 23, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, along with caller details, card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Comments

Ezu

from Pune, Maharashtra

Dear Sir,

Your staff from East Street, Camp Pune, Maharashtra branch Ms. Pooja is very rude with the customer.

Kindly teach manners to such staff.

If such behaviour continues, your branch will be with no customers.

I am not going in a details about her behaviour, Ms. Pooja right now.

If her behaviour continues, I will take serious action.

Please note.

Thanks

vijayp@1995

Aug 31, 2021

Dear sir,
Your staff from Maharashtra -killemachindragad branch the branch manager language is so rude and wild.
kindly teach some manners to manager.
If his behaviour continues, I will take serious action.
please note.
Thanks.

Chitta Ghosh

Jul 18, 2022

I am an HDFC bank customer, aged 65 years. My banking branch is Raghunathpur, Kolkata 700069 and customer ID is[protected]. I was persuaded by my designated RM Debasish Chatterjee/ Banerjee to open Demat Account and a savings account in my wife's name with false assurance of no maintenance deduction and closing of the said accounts within a couple of months. These were because he very helpless ( maybe pretension) asked for such cooperation to meet the target given to him. For last two years he didn't close those accounts dedpite a series of reminders and I had to pay the price through yearly deductions. The Branch Manger Mr Vinod Sharma was also intimated through host of mails. Fiinally when the closures came about your bank deducted from my account Rs 600+ GST and Rs 590/-. Debasish assured me several times for the refund of the amounts, but didn't. He continues to harass a senior citizen customer for months together.
I request you to make Debasish and the Branch Manager clarify the harassment mented out to me and arrange the refunds, if required through penalising your employee.
Check the mails and whatsapp messages I kept sending to them for your confirmation

Chitta Ghosh
[protected]@gmail.com
Ph: [protected]
17 Chandi Ghosh Road
Kolkata 700040