HDFC Bank Complaints & Reviews

Address: 846004

My wife hena Arif account number [protected] in hdfc darbhanga..Bihar ...never applied for a credit card...but we received a credit card ...why???????... It's a bad policy ... when I contacted the bank they are saying ...pls give application...I gave application ...then they say ..you have to consult customer care...and you have to fill a form ...I am tortured now by this type of cheaper and mean attitude by hdfc people ... shameful act we are very old customers ...not only one whole family ...8 account...we will close all

Dec 24, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: 282005

I had done a payment of rs. 7500 towards aktu exam reg fees today.
For name - shubhi kulshreshtha
Roll no - [protected]

Payment id - 26d680cde40547a1b3d8

Mis no. - ems[protected]

Transaction id (As per my pnb account record by which it was paid[protected]

After the amount was debited, server error was displayed and it got closed.
Pls look after the issue and help me get my money back or link the payment i'd and transaction i'd.

Nov 13, 2018

Updated by Shubhank Kulshreshtha U can email me through Kul.[protected]@gmail.com.
And get it done asap

Nov 14, 2018

Updated by Shubhank Kulshreshtha Sir,
Pls help me get my refund from aktu..

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S

shubhamstp101

Nov 23, 2018

+1

I had done a payment of rs. 7500 towards aktu exam reg fees on 13 november at 1:47pm .

Payment Id: 30D4B6D740BD4C14A58B

After the amount was debited, server error was displayed and it got closed.

Pls look after the issue and help me as soon as possible.

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Address: New Delhi, Delhi

Dear sir hdfc life reject my husband's death claim under the above policy and paid only 29421.63/- against policy amount of 3 lacks. My husband died on 19 april 2018 my husband died brain stock in hospital. I submit all treatment report with claim.

My husband was in private job and was only earning member in family. Now i and my 2 children is helpless without money.

Please help to release the insurance amount of policy.

Thanking you.
Rajeshwari negi
W/o late sri jaipal negi
Policy no. 19333607
Mobile [protected]

Dec 20, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2018

HDFC Life Customer Care's response Hi, to address any unresolved concern of customer kindly inform the customer to write to us at [protected]@hdfclife.com . Alternatively, customer can connect with our contact center on[protected]local charges applicable) from Mon to Sat between 10.00 AM to 7.00 PM. Kindly do not prefix any country code e.g. +91 or 00.

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Address: Sambalpur, Odisha, 768017

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2960 without my concern on date:13/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 5676559
Name :- rajesh kumar padhy
Mobile no. :- [protected]
Credit card number ending :- 2960

Aug 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 13, 2018

Dear Rajesh,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3718721. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

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Address: 110032

Please note that i have account in HDFC bank and i applied for HDFC Credit Card and got Reference No : 18J[protected]N1. I got all verification done at my office and residence too. I got multiple calls at office too for verification. I checked in HDFC Link showing track your card application. Found the reason as follows. Application Reference Number 18J[protected]N1 Status DISAPPROVED. I called Customer CARE and they are not giving any reason for Rejection. Then i i have visited to my branch they told me your application got rejected due to residence declaration with landmark required (file enclosed) and this is not valid reason cause physical verification had been done during process and even before opening my account in HDFC bank. I've gave declaration form to bank as they asked for (file enclosed) It's already been more than 20 days waiting for my credit card. Hoping for positive response cause It is my dignity which got effected and i am fully made up my mind for filing legal case against HDFC. I never had any credit card or liabilities from any bank in the past. Regards shubham aggarwal my customer id[protected]. Please suggest me what is next process.Hoping positive response.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra, 411045

I have Provided 3 blank cheques while processing my home loan application with number 634XXXXXX however the first cheque was ok but for the second it bouced despite having sufficient balance in account and the reason when i called the help line was a mistake from branch in filling the amount in words and numbers which caused me an additional charge of around 400/- why should i pay for banks mistake? is their any way to stop the mishap for the next cheque

thank for your support

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Address: Mumbai City, Maharashtra, 400703

Dear sir,
I have been holding the account in your bank from last 4 years. But its very sad to say that, i am very unhappy with your service.
On 23rd oct 2018, rs.27100 has been debited from my account without my knowledge. According to the message i received, the transaction was executed via phonepe app and i lodged a complaint in the bank on the same day. (Complaint number mump[protected]). After several follow up from the bank, bank informed me that the money cannot be refunded as the otp was shared by me. When i clearly stated in the complaint that the otp has not been shared by me as i have not received any otp message from your bank.
I request you to please address my complaint and do a proper investigation on the same.

Dec 28, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2018

HDFC Bank Customer Care's response Dear Customer,

The Reference number for your query is HBL=[protected]. You will receive an Email response from us within 3 working days.

-Zubin
HDFC Bank Customer Assistance.

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Address: 500032

Team,

I have been a HDFC customer for more than six years now and for the first time i am highly disappointed the way team has been working on my loan application. I have sent several follow up emails but did not receive response for any of them. I have also spoke over phone to couple of people and they give me layman excuses when i ask about my Loan processing Status. This is highly intolerable and not at a professional level work environment. I regret for choosing HDFC for my Home loan.

I have lost my patience now it been a month since i applied. if this team fails to respond to my email ASAP, i will escalate this complain further to the higher authorities.

Thanks,
Madhuri

HDFC Bank customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu, 600055

I am l devisree, i got an offer form hdfc bank regarding credit card, as such i was not interested in it but still i looked into the offers and they gave me offer for money back life time free card. I applied for the same and got the card within two weeks. When i received mu credit card it was not the samw which i applied for, it was regila and the name in the credit card was also printed incorrectly.
I tried to approach the bank executives through the toll number but did not get any response from there side.
I am really disappointed by the services the bank is providing.
I would like to either discard the card immediately or want a replacement as soon as possible.

My reference no is [protected]
Name : l devisree
Spelling mistake in credit card
Its printed as l devishree
Address is plot no 8 second street, ellaiamman nagar, muthapudupet iaf avadi
Chennai 600055
Look into this regard as soon as possible

Dec 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to write to [protected]@hdfcbank.com from your registered e-mail address with regard to your query on card issuance for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Zubin
HDFC Bank Customer Assistance

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I am a hdfc bank credit card holder. The bank has auto debited rs. 2599/- from my credit card number ending with 1630 without my confirmation of renewal on date:03/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2599/-

Oneassist relationship number : 3023934
Name :- sangeetha g
Mobile no. :- [protected]
Credit card number ending :- 1630

Aug 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 13, 2018

Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3719052. Your amount 2599/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

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Address: Visakhapatnam, Andhra Pradesh, 530013

Hi,

I am a hdfc bank credit card holder. The bank has auto debited rs 1399 from my credit card number ending with 4893xxxxxx3704without my authorization.

I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

As per your received mail, oneassist relationship number : 5673362

Regards,
Girija s

Dec 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand from your mail that you wish to cancel One Assist program enrolled on your card account. We would like to inform you that due to security reasons we are unable to process your request through mail. Hence, we request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. We also request you to contact the below-mentioned numbers to cancel One Assist Program. India Toll-Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in.

-Manoj
HDFC Bank Customer Assistance

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R

Rakesh Karanam

from Ludhiana, Punjab

Nov 13, 2018

Hi,

I see a deduction in my credit card statement, please clarify what is this for...

Transaction Date04/11/2018
DescriptionMER EMI, PRECLO INT,[protected]
Amount34.95
Transaction TypeDr

Transaction Date04/11/2018
DescriptionMER EMI, LOAN PRECL,[protected]
Amount4, 839.91

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T

Tripti Sangal

from Gurgaon, Haryana

Nov 13, 2018

Hi sir,

I made a payment of rs 16000 yesterday in wrong beneficiary account number, i would like to reverse transaction from that account to my account.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 13, 2018

Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. We have forwarded your case to the concerned team. They will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 16, 2018

Dear Customer,

We regret the inconvenience caused. As per the telephonic conversation you have had, Your membership cancellation is under process vide service request number 3719079. Your refund amount 1899/- will be credited in bank account within 4 to 5 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

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Address: 600087

Pension loan sanctioned but not disbursed stating door locked. This is not the way to not disburse the amount. If door locked means let them contact flat secretaries or neighbours. I have provided all the detsils tobhdfc bank. But you people are quite and harassing the customer does not sound good. Take immediate steps.

HDFC Bank customer support has been notified about the posted complaint.

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Sir,
I request you please consider my negative balance and i am very poor on able to pay and continue my account long time.
Kindly think about my negative balance
There for i pray to you cut my negative balance i shall ever grateful to you. I waiting your call & sms, [protected], [protected]

Yours faithfully
Accouter tophan sethy

Dec 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 13, 2018

Updated by Tophan sethy Please Kindly Check as soon as & Contact to my no.

Verified Support

Nov 13, 2018

HDFC Bank Customer Care's response Dear Customer,

We have noted your concerns on credit card outstanding and we request you to contact our Debt Management Officer at the below mentioned number to discuss further[protected] / 40372303.

-Manoj
HDFC Bank Customer Assistance

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I extremely unsatisfied customer now... I have purchased a hdfc super income plan.
Insurance money was charged twice. I have reached out to the person who helped me purchase the plan.
They have been stalling me every single day stating money will be refunded, it has been more then a week.
I have been patient enough due to diwali vacation but hdfc doesn't care about there customer.
I want me money back. If anyone has questions call me on [protected]

Dec 25, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2018

HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

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Address: Kolkata, West Bengal, 700085

Yesterday on 12.11.18 at 23.42 hrs I have received a SMS on my registered mobile - [protected] for transaction of Rs.4368.95 by AMZN Drive on 12.11.18 at 20.34 hrs from my HDFC Credit Card ending 1371. But this transaction was totally fraud & I don't the same.
So please check the fraud transaction & reverse my above amount.

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Address: Indore, Madhya Pradesh, 452006

Hi, myself piyush mathne and i am belongs to indore my credit card no [protected] has lost so i hot listed old card and i had sent an application by personal courier 2 times to your chennai branch for reissue the new card but it got rejected due to signature mismatch. Since i have taken your card 1 years back i forgot the signature but nobody is helping me about what is procedure to verify my old signature with your bank. And i was shocked when your phone banking executive advise me to apply for new card and nobody bother to resolve the dispute. And i have approx. 4000 points on my old card if you check my history with card i being loyal and good customers of yours for last 1 years, so please help me in this case

Dec 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Zubin
HDFC Bank Customer Response.

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Ť

Ťeddý Sireesha Balla

from Hyderabad, Telangana

Nov 13, 2018

I have lost my gift plus card I have not used it but that amount is there in the card so what is the solution to get new card and the card is given by the company.

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V

Vinay7000

Nov 13, 2018

Received following SMS on my mobile from HDFC Bank on 7th Nov 2018:-
------
ACH Debit mandate registered for Rs. 50000 /- in A/c No.XXXXXXXXXXXX20 for CANFIN HOMES LTD with UMRN No.HDFCXXX[protected]XXXX.
------

Please check and resolve this issue.
Kindly provide me a feedback ASAP.

Thanks

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A

Ankur Taank

from Patiala, Punjab

Nov 13, 2018

Punjab police ki salary double credit hui thi .jo ki revert kr li gyi . Meri salary 1 month ki ayi thi jo ki vo bhi revert kr li gyi hai jisse mera balance - me ho gya hai kishte bond ho gyi hai muje charge lgea pls help me out

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D

Deepthy Mohan

from Bengaluru, Karnataka

Nov 13, 2018

While adding beneficiary not receiving OTP. Can you look into this asap. Thanks.

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A

aiy

from Noida, Uttar Pradesh

Nov 13, 2018

I have been trying customer care For HDFC Credit cards i need to transfer my amount into EMi
This is something important and these people are not responding

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P

Premchand K

from Chennai, Tamil Nadu

Nov 19, 2018

You are into wrong hands. Hdfc is fraud and uselesw. You have to wait ur life time to reach them through call.

My sincere advise close your hdfc credit card account.

Take kotak mahindra bank account. Very flexible for common man needs with day 1 EMI option available.

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Address: 500050

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 4106 without my concern on date:09/11/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 5677249
Name :- k lakshmi durga
Credit card number ending :- 4106

Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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H

[email protected]

from Pune, Maharashtra

Nov 13, 2018

Two wheeler loan details pioneer finance company
Hitesh hareshlal Boneja
I have need my two wheeler loan a/c details and statement.Please give the statement immediatly

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[email protected]'s reply, Nov 8, 2018

I lost my customer id& loan account number

T

Thamu Ruban

from Tenkasi, Tamil Nadu

Nov 13, 2018

Yesterday I transferred payzapp wallet to my bank account.. Transactions successfully done in wallet but amount not credit in my account...my bank details all correct... Some details I already used many more times..
My no.. [protected]

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G

Gagan Kundu

from Noida, Uttar Pradesh

Nov 13, 2018

I called up to hdfc credit card some one called Prince provoked me with his rude behiviour

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 13, 2018

Dear Lakshmi,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3718935. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

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Address: 517569

Hi Consumer complaints forum,
Today i want to say one thing about hdfc the worst bank is the hdfc they are not told about salary ac if goes to saving if its happened also deduction details not maintained i don't what to stay for hdfc close my ac in that bank and revert my deduction amount kindly refund money
Already also i send mail to [protected]@hdfcbank.com and [protected]@hdfcbank.com even though they are not give reply this is one of the fraud bank please kindly try to refund my amount

Regards,
vasu,
[protected].

Dec 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 13, 2018

Updated by vasusiripi not reply till now hdfc bank representives

Verified Support

Nov 14, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID: HBL=[protected] and will revert to you in 3 working days.

-Zubin
HDFC Bank Customer Assistance

Nov 24, 2018

Updated by vasusiripi I wasn't not get my refund back still now waiting for response

Dec 06, 2018

Updated by vasusiripi Only I got 600rs revert remaining 108rs not given Hdfc kindly refund full amount

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Address: 603103

I had lost my food card and hence I blocked it. I was informed by the bank officails to apply for a new card and then they can transfer the remaining amount from my old card to the new card. But I am unable to apply for a new card since already a card exist on my Employee ID. Kindly let me know how to apply for a new card if already one card is available in same employee ID.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Nashik, Maharashtra, 422101

माझे नाव राहुल भालेराव, HDFC banket माझे 5वर्षांपासून सलरी खाते आहे, माझे मागील 3वर्षापूर्वी credit card payment 1200 pending होते, दरम्यान मला बँकेकडून Pyement घण्यास कोणीही नाही आले किवा call नाही आला, मला आज HDFC बॅंकेतून call आला . तुमचे Pyement भरले नाही ..call आलेल्या व्यक्तीचे नाव मोबाईल न
[protected]
Yogesh Bauskar, Tejas Agro,
या व्यक्ती call आला Time 11vajela 12/11/2018
आला .ते म्हणाले की Pyement का नाही केले. मी म्हटलं मी नंतर Pyement करणार,
त्या ladis मला म्हणी की तुमची Pyement भरण्याची औकद आहे का .
अक्कल आहे का मूर्ख माणसा, या भाषेत बोलत होत्या,
मी नाशिक police station मध्ये त्या व्यक्तीची आणि HDFC Bank chi Complent के ली आहे,
लवकरच त्या व्यक्ती वर कारवाई होणार आहे .
लवकरात लवकर मला reply करणे नाहीतर, paper, news, Media, TV,
टाकणार आहे...
[protected]
[protected]

HDFC Bank customer support has been notified about the posted complaint.

Nov 12, 2018

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M

Mohan Burugupalli

from Tanuku, Andhra Pradesh

Nov 13, 2018

Hi Team,

I made a transaction on Oct 5th with Incredible India of Rs.299/-. Transaction failed first time and I did not get the refund yet.

I have checked with vendor and he sent me a screenshot that money is not with them.Can you please check and refund the amount.

Reply

A

Annapoorna Shanmugam

from Chennai, Tamil Nadu

Nov 13, 2018

I made a payment of Rs. 12650 to merchant EBSIDPEDUCATIONINDIA. It showed transaction was failed but money got deducted from my account.
Seems like the merchant used ebs.in as the payment gateway.

Reference Number:[protected]
Date of transaction: 06 Nov 2018

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S

sivaprasad05

from Bengaluru, Karnataka

Nov 13, 2018

Credit card application number:CC38725750, and refecence number:18J[protected]S2.
Through the link i was tracked, but it's status is Disapproved,
May i Know the reason...

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 862

issue credit card without my permission

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amount debited but displayed server error

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regarding my husband's death claim rejection of policy no. 19333607

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cancellation of credit card services

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hdfc bank regarding my credit card status

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mistake from branch caused me to pay extra interest on emi

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unauthorized transaction

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hdfc home loan department - loan file no - 636612979

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credit card

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cancellation of oneassist membership

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cancellation of one assist plan

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pension loan sanctioned not disbursed

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please cut my negative balance forever and close account

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insurance money charged twice

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fraud transaction

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reissue credit card but signature mismatch

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cancellation on one assist membership

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with out intimation deducted money for non maintenance 708rs I don't want for hdfc ac close ac refund my amount

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lost food card-unable to apply for new food card

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credit card payment related

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