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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1003

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S
Shashisusant
from Darbhanga, Bihar
Mar 13, 2018
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Address: Begusarai, Bihar, 851116
Website: One assist

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 5335 without my concern on date:06/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2999/-
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    Gurumurthib Chari
    from Mudigere, Karnataka
    Mar 13, 2018
    Resolved
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    Resolved

    Sir
    On 21st february i load the amount ₹ 2100 to the payzapp wallet, amount was deducted by my credit card but it not shown in payzapp wallet and suddenly once again ₹2100 amount was deducted by my credit card, totally ₹4200 amount deducted by my credit card but not shown in payzapp wallet. So i mailed the payzapp team they said amount will be credit your source card within 5 days but stii the amount was not return to the source card.
    Rrn number=[protected]. Please return my money i am in critical condition. Its very bad experience with payzapp.
    Apr 28, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 19, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Please email us at [protected]@payzapp.in or call us at[protected]Toll-Free) with your registered mobile number for further assistance.

    Anay,
    HDFC Customer Service Assistance.
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      K
      kunnu12
      from Mumbai, Maharashtra
      Mar 13, 2018
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      Address: Thane, Maharashtra, 401506
      Website: Www.payzapp.in

      My mobile no is [protected], i loaded my wallet with money to transfer money to my other bank account, after loading money when i tried to send money it is showing please update your kyc, it is okk i will verify my ekyc.
      Now after giving my all details for aadhar verification it the error message showed otp process is not responding, what a irresponsible behaviour from payzapp, i want my money back or verification of aadhar.
      HDFC Bank customer support has been notified about the posted complaint.
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        T
        Thenn Arasu
        from Chennai, Tamil Nadu
        Mar 13, 2018
        Resolved
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        Address: 600018

        My name thennarasu ([protected], k k nagar) i am salaried person i have hdfc account in chennai kk, nagar branch. When i was open this account one employee from hdfc told me savings will change salary account. Today morning i check netbanking i am shocked totally

        Amb chrg incl gst for feb2018-mir[protected]

        Amb chrg incl gst for jan2018-mir[protected] - 708

        Even i am not from chennai, my native madurai. I am salaried person. Amount deducted without any information. Today morning i spoke that guy who is helps open this account. He said i will helps to refund your amount, this is second time, toally its make me frustration. Please refund my money as it is my hard earned amount. Otherwise i will complaint to rbi and close my account. This is not fair that you are harrasing your customer by such deductions without prior information. Please check every month of first week my received my salary this account. Its not my mistake. I also need to get in touch with my account manager for further clarifications for the future, that would help me decide whether to continue with hdfc or close my account.
        Apr 16, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 14, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        We have taken up the matter with concerned team. We will respond to you on your registered email id in 5 working days. the reference number for your query is[protected]

        -Bejoy
        HDFC Bank Customer Assistance
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          M
          mohit1235
          from Gurgaon, Haryana
          Mar 13, 2018
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          Address: New Delhi, Delhi, 110044
          Website: [email protected]

          Dear sir,
          With due respect i would like to state that my father (Satyavan bhardwaj) had purchased a life insurance from your esteemed organization on 19309961 the policy no is as mentioned.
          The policy premium was of 30000 and we made the policy premium payement on due date 18 may on 22nd may my father expirienced sevear pain in heart and on diagnosis at rml hospital it was diagonised as a major heart attack but after operation and stud fixing he got recoverd and was released from hospital.in 30 th of may he again felt the same problems and that time angioplasty was done, and released from hospital well on 13th june a routine checup was done and all was found satisfactory, all reports i am attaching below, and earlier also
          I have submitted the same.
          On 14th june around 6pm again he felt chest pain and while driving him to esi hospital but before we reach there he got expired. On 15th the final rituals were performed and cremation was done.
          After that we applied for the death claim of policy.
          But few days back on 08oct i received a msg stating that 30131.16 rs has been transfered in my mother's account.
          I am unable to understand how, i am fully trying to my end but i am fail hdfc life want my father medical certficate, but where i give, he saying that your father ill sugar, dibites, heart stock, first - my father purchase the policy those times why dont want health medical certificate, without medical how to sell hdfc policy,
          HDFC Life customer support has been notified about the posted complaint.
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            S
            Saran1708
            from Agra, Uttar Pradesh
            Mar 13, 2018
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            Address: Faridabad, Haryana, 121001
            Website: www.hdfcbank.com

            Hdfc is calling me throught the day approx 60-70 calls a day. They are harrasing me and agent said he will continue to call me
            +13 photos
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              V
              venkat chitturi
              from Bengaluru, Karnataka
              Mar 15, 2018
              Resolved
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              Resolved

              I got HDFC gift card from my office. Card has some problem and I was not able to use my card. Now this card got expired. So what will happen to this money ? I would like to get a new gift card. Or is it possible to credit this amount to my HDFC bank account ?   Replace all
              Apr 16, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 16, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              Please contact our phone banking number for further assistance in this regard: https://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

              -Manoj
              HDFC Bank Customer Assistance
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                D
                D ganesh Babu
                from Hyderabad, Telangana
                Mar 13, 2018
                Resolved
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                Resolved

                Address: 500034

                Dear hdfc team

                Previous i have kept a complaint regarding negative balance in my salary account and hdfc team cleared and mine zero account and after knowing hdfc team cleared the negative balance

                I am using right now working for springwel mattresses pvt ltd which company and entire people of springwel are using hdfc salary account now monthly am doing more than 40000 transaction

                But today when opened on 13th march 2018 i have surprise to see my balance as immediately i have opened my hdfc app and checked from last year 2017 to till mar 2018 they have withdrawn the amount as avg monthly account charges like 609, 709, 249 as am attaching the screen shot of my account statement for reference

                They withdrawn amount and not even given a sms or email or call or anything how can they take my money without my knowledge it is my hard earn income now i have decided to close my account this is enough as hdfc bank people are thief's in thier system which i dont want to belive i am gone complaint in police station as well as in consumer court with previous mail from hdfc bank and thier fake promises

                I will show the proofs in the local & social & digital media and seek them for justice because no middle class & ordinary persons should suffer like me

                I want justice for my hard earn money which is stolen by hdfc team

                Name : d ganesh babu
                Ac/no : [protected]
                Ifsc : hdfc0000081
                Branch: himaythnagar
                +4 photos
                Apr 13, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 13, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We refer to your telephonic conversation with our branch operation manager Ms. Vyjayanthi has explained you about the non-maintenance of average monthly balance in your account. Further, the status of your account is marked as the resigned employee. Hence our branch official has requested you to submit the letter from your HR to update your employer details. If your new employer has corporate salary account relationship you may avail zero balance facility. If you have already submitted the letter, please share the below details on [protected]@hdfcbank.com from your registered email id: 1. Date of submission 2. Complete address of the branch where the letter was submitted 3. Copy of letter from your HR.

                -Manoj
                HDFC Bank Customer Assistance
                We got a call from the number [protected] and they 4990 to phone pe and 3000 to another yes bank account with transaction ids 28416148,
                28416222

                please can you block the amount iam trying to call your customer care nobody is responding

                thank you

                6000 rs amount withdrawn by hdfc bank team with out any intimation and my knowledge - Comment #3038318 - Image #0
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                  NITESH BEHL
                  from Mumbai, Maharashtra
                  Mar 13, 2018
                  Resolved
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                  Address: New Delhi, Delhi, 110085
                  Website: www.hdfcbank.com

                  Hi,

                  Someone did 5 transactions total of rs 44000 into my salary account of hdfc. I am working in gurgaon and i was started getting messages of transactions. I called hdfc customer care but till the time customer care person pick up the call. Someone did their job already. I was left with nil balance. Debit card is with me and i do not know how can someone use another atm card to pull all my balance amount which is from daryagang. I never share any pin or cards details with anyone. This is the poor security of hdfc bank. I lost all my hard earned money. I have to pay my loans as well and other credit card bills. I raised a complaint and now they blocked my debit card and net banking. Can someone tell me how can i get my money back. Please help me.

                  Regards,
                  Nitesh behl
                  [protected]
                  Apr 13, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 13, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                  -Manoj
                  HDFC Bank Customer Assistance
                  I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 0256 without my concern on date:09/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                  fraud atm transactions - Comment #3038305 - Image #0
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                    K
                    Kamal Deka
                    from Tezpur, Assam
                    Mar 13, 2018
                    Resolved
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                    Resolved

                    Address: Kamrup Metropolitan, Assam, 78029

                    Hi hdfc,
                    Your deducted rs 1062 from my account. How can u deduct the money with out any info and am never expect from you guys hdfc i always take hdfc as a good bank but now think i was wrong. I’m not understanding what is this amb chrg incl gst for dec2018-mir[protected]. If you people want to do such things let me inform once. I don’t know from how long you guys are detecting my money.

                    Please don't say any stupid reasons, send me my money immediatly
                    +1 photos
                    Apr 13, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 13, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Anay
                    HDFC Bank Customer Assistance
                    I have applied fastag online by paying 440 Rs
                    i.e 300 for fastag and 140 credit to my account
                    My application reference no is HFR035620

                    There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

                    When I will get fastag in courier and my Customer ID and Wallet ID
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                      D
                      dhanashree2221
                      from Mumbai, Maharashtra
                      Mar 13, 2018
                      Resolved
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                      Resolved

                      amb charges are debited twice from my hdfc bank account 50100*1621

                      Address: Mumbai City, Maharashtra, 400090

                      Dear sir/mam,

                      My account no is 50100*1621, some amb charges are debated twice from my account without my notice. This is very annoying that hdfc bank deducting such amount without any statement unnecessarily. I need my deducted amount to be refund in 3 business days & even explanation why this amount is deducted. Kindly get it resolved.

                      12/03/18 amb chrg incl gst for jan2018-mir1807001 mir[protected]/03/18...
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                      M
                      Mar 13, 2018
                      Resolved
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                      Resolved

                      Address: Damoh, Madhya Pradesh, 470661
                      Website: HDFC netbanking

                      Dear hdfc team,

                      My account no is [protected], some amb charges are debiting from my account without my notice. This is very hectic without any intimation unnecessarily my amount is being debited. If you are not going to refund my amount i have to close this account for sure. Really fed-up with this bank request you to kindly get it resolved.

                      Date 12-mar-2018
                      Withdrawal 708.00 two times a day (Rediculous it is)
                      Cheque/ref no. Mir[protected]
                      Narration amb chrg incl gst for feb2018-mir[protected]

                      Date 9th - dec-2018
                      Withdrawal 531 (Rediculous it is)
                      Amb chrg incl gst for dec2017-mir[protected]

                      Please take the immediate action as early as possible. Atleast intimate once before taking such action. I want my refund as soon as possible.
                      Mar 15, 2018
                      Complaint marked as Resolved 
                      I was told to get the money in next 24 hours which I could see. And the point of contact is not responding me . What a great service
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 13, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your complete issue, account no, charges detail and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
                      Mar 15, 2018
                      Updated by [email protected]
                      My complaint isnt resolved yet. Please have a look again and duly return my amount .

                      Thanks,
                      Manjary
                      I tried to book a ticket in IRCTC but the ticket has not been Booked but the amount was deducted from my bank account. I also got the message from HDFC that my refund was credited/reversed by irctc with a id number. Can I know when could I get my refund.
                      I made a netbanking for RS. 1169/- which showed as transaction failure. But even then my account got debited.
                      My cell phone no. [protected]
                      Please call me on my above cell phone.
                      Hi,

                      Res Sir,
                      I Have account in HDFC bank when I have checked my account below entry in which my 531.00 rs has been deducted. without any information of my knowledge. Request you to refund.

                      10 Apr 2018 AMB CHRG INCL GST FOR MAR2018-MIR[protected] MIR[protected] 10 Apr 2018 531.00

                      Sampada
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                        priyunawale50
                        from Pune, Maharashtra
                        Mar 13, 2018
                        Resolved
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                        Address: Pune, Maharashtra

                        Dear team

                        I have applied for hdfc credit card before 2 months, after applying for same get disapproved due to mailing address, so i sent the proper documents to the chennai hdfccredit card department on time, after showing in process, after some day again disapproved due to sign mismatch again i sent acknowledgment form to chennai office,
                        Now after 15 days again disapproved due to mailing address??

                        I mean this is really worst service by one of best nominated bank??
                        Never expected same

                        And not getting any number of contact person whom i can contact so kindly do needful

                        Email [protected]@gmail.com
                        Application id-[protected]w2
                        Apr 15, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 13, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments expressed and confirm having responded to your email id on March 08 2018. The reference number for this interaction is [protected]

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Feb 21, 2022
                        Updated by priyunawale50
                        No issue resolved yet,
                        Only diplomatic answers given on email no on paper confirmation received
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                          N
                          Nishantjoshi
                          Mar 13, 2018
                          Resolved
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                          Resolved

                          Address: Indore, Madhya Pradesh, 452001
                          Website: www.hdfcbank.com

                          I already requested in written to hdfc brach on ab road in indore to close my son's account, as we were shifting out of indore. Even after many followups while being there, they didn't close the account, and irony is now they have deducted more than 500/- from my son's account for not keeping minimum balance.
                          One of the most unethical banking experience... I think i made one of the biggest mistake by opening an account in this bank.
                          Apr 17, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 15, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We understand that our Branch Manager Mr. Anubhav Rastogi has contacted you and has addressed your concerns. In case of any further clarification or assistance, Please feel free to speak to Mr. Anubhav Rastogi on [protected].

                          -Anay
                          HDFC Bank Customer Assistance
                          HI My Name is Krushna Belerao, Credit Card Holder of HDFC bank, i have sent 4 to 5 time application to his center place chennai, for change in signature in my bank record but no such response from bank.
                          Your HDFC ergo deptt. Executive forcefully said that for registration insurance is must & forcebly he did my insurance which iwant to cancelled as i have already taken an insurance.

                          Anil Kumar Saklani

                          Registered Mobile No. with your self is [protected]

                          vill. moti corner, p.o sanawar,
                          tehsil kasauli, distt. solan(h.P)
                          PIN 173202
                          Hefty Charges were levied on my card for using the lounge at the airport, while selling card all promises were made that the lounge is free and when we have used, they have levied huge charges. They are giving lame excuses for not reversing the same.

                          not closing of account - Comment #3037868 - Image #0
                          Abhishek Jain's reply, Mar 16, 2018
                          I have still not received any revert on my request.
                          Abhishek Jain's reply, Mar 16, 2018
                          pls let me know when can I get some favorable revert.
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                            Prasadnair501
                            from Ahmedabad, Gujarat
                            Mar 13, 2018
                            Resolved
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                            Resolved

                            Hi team,

                            I was holding a hdfc credit card which went to collection department due to non payment.in november 2017, i paid the amount at one of the hdfc bank near my area and provided me with noc.
                            However, my cibil score/report does not seem to be updated or closed.

                            Kindly assist at the earliest to help me get ndc letter and close the debt in my cibil report. Below are my details :-

                            Name : prasad nair
                            Mob # [protected]
                            Pan # arvpn5571b
                            Dob : 23/09/90
                            Apr 14, 2018
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 13, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your card details, registered contact details and the issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
                            I want one assist close its no use plane last one year no service so I want to close
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                              puja19111994
                              from Delhi, Delhi
                              Mar 12, 2018
                              Resolved
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                              Resolved

                              Address: 110077

                              I opened my salary account with them and later on I left the company around in jan, 2017. After then I called to inform them my account will not be credited with any salary further so ask for the suggestions as I have heard that banking is good with HDFC. That time bank suggested me to cont and they will notify before converting it into regular savings account, still I kept calling them time to time and everytime they ensured me the same thing. Even there so called employees are not sure whether RS5000/- is ok for metro cities or it has to be Rs10, 000/- because I have seen two of my relatives using HDFC metro city account with maintaining balance of Rs5k/- and charges were never deducted.
                              Now today morning, from nowhere I just checked my mini-statement and almost shatttered to see that this ### fraud company has deducted 530/- for january and 350/- for february without any prior notice. Even I tried to contact CC they are very poor at their service and totally dumb people.
                              Just refund back my money and don't teach me about your terms and clauses, I am well aware of it but RBI also notifys without any notification deducting charges is totally fraud activity.
                              Apr 24, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 14, 2018
                              HDFC Bank Customer Care's response
                              Dear customer,

                              We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                A
                                ankur2728
                                from Mumbai, Maharashtra
                                Mar 12, 2018
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                                Address: Bangalore, Karnataka, 560035
                                Website: Payzapp hdfc app

                                Hi,

                                As per payzapp offer, with promo code BINGO on big basket order, you will get 25% cashback within 5 days. It is now 8 days and no cashback yet. Their customer care numbers doesnt work at all. They do not respond on emails.

                                Same complaints by many users. This is highly unprofessional from hdfc bank.

                                Please work on this at the earliest. My registered number is [protected].

                                Thanks
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  sameer udupa
                                  from Bengaluru, Karnataka
                                  Mar 12, 2018
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                                  Address: Bangalore, Karnataka, 560066
                                  Website: ntrade.hdfcsec.com

                                  I have a fno demat account with hdfc..in the name of total margin hdfc sec has been deducting huge amounts which has crossed 90, 000 thousand from my bank account, irony is that the margin is also towards deduction from my account but never credits to my account.

                                  When raised a concern to the customer support team, they send a standard response that this is due to change in margin amount.
                                  HDFC Securities customer support has been notified about the posted complaint.
                                  even i have head of it, the margin level has changed and now the margin is levied more than what is would be earlier. But it seems to be as per requirement.
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                                    kikka_f1
                                    from Bengaluru, Karnataka
                                    Mar 12, 2018
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600 041
                                    Website: hdfcbank.com

                                    HDFC BANK Credit cards division is not providing me a NOC of the insta jumbo loan availed based on credit card. I had submitted written letter to credit cards division not once by twice yet no response from them.
                                    I have specifically asked them for a hard copy of NOC in HDFC letter head. On mailing to customerservices.[protected]@hdfcbank.com, they claim to have sent me the letter but they are not providing the details like Airway bill or the courier invoice number through which they have sent it. Instead they are asking to consider the mail itself as the NOC confirmation.

                                    Mail conversation could be tracked with Ref No-[protected]

                                    I have clearly told them to send a hard copy of NOC. HDFC BANK service has been frustrating, irritating, non-supportive and franatic.
                                    +1 photos
                                    Apr 17, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 14, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days.The reference number for this interaction is[protected]

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      D
                                      Dominic Kalladan
                                      from Thiruvananthapuram, Kerala
                                      Mar 12, 2018
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                                      Address: 686123

                                      Hi, I hold an HDFC ERGO policy no:[protected]. It offers a coverage of household appliances for 150000 INR. I filed a claim to ERGO on Feb end for the loss of my home appliances due to storm (it is clearly mentioned in the policy that loss due to thunder will be covered) and their people came and examined. Now after multiple discussions, they say the loss is due to short circuit and cannot be claimed. There hasn't been any short circuit in my home and I wonder how they came up with this conclusion. I, predict sure that they are finding petty reasons to deny the claim. This is cheating ERGO and I should say they were not even responding to me and I was getting a response only if I call them and connect to customer care. They just don't have the enthusiasm to sell the policy when it comes to a claim processing.
                                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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