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[Resolved]  HDFC Bank — one assist deactivate one assist plan

Address:400 059

Hello sir,

I received sms from hdfc bank that rs-1350/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate asap

Hdfc credit card no. Xx3006
Oneassist membership id : [protected]
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Aug 7, 2021
Complaint marked as Resolved 
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Comments

Dear customer mandate reference no: hdfc[protected] issued to bse limited with value rs. 1000000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.
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Please register this complaint

I never approved this amount to withdraw, nor I was informed to this transaction.

INTER-BRN CASH CHG INCL GST 020118-MIR[protected] MIR[protected]
12 Jan 2018

Rs. 177.00
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Plz cancel -deactivate my credit card oneassist service
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OneAssist Consumer Solutions Customer Care's response, Jan 30, 2018
Dear Anil,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [email protected]

Should you require any further assistance, please reach us at 1800-123-3330.

Regards,

Brijesh

Team OneAssist.
OneAssist Consumer Solutions Customer Care's response, Jan 30, 2018
Dear Anil,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist
OneAssist Consumer Solutions Customer Care's response, Jan 30, 2018
Dear Anil,

As discussed over the call, we are cancelling your membership. Please allow us some time for the same.

Regards,

Team OneAssist.
Dear Sudhansu,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Brijesh

Team OneAssist
Reply

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