HDFC Bank — one assist membership fee

Address:cloaba market, Mehta Building.., Mumbai City, Maharashtra, 400005

Dear Sir,
Today i got HDFC Credit card Statement date[protected] which HDFC debited Rs.1399/- One Assist Membership Fee even i didnot subscribe One Assist but HDFC Bank debit the amount without given any message or any notification.
My credit card no. xxxxxxx0200

Please i am requesting here to Unsubscribe from my account and refund the same as soon as possible.
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist
Dear Sir/Madam,

I was not aware regarding One Assist or Unintentionally they debited the amount of Rs1399/-
now when i contact with them then they told they will refund only Rs.400 out of Rs1399/- which is given discount for one year protect but i was requested them for minimum 50% refund but they deny and i am not interested regarding their plan. Now they are cheating with me only they are giving Rs.400 out of Rs.1399/- and i am not satisfied with consumer.

Please help me HDFC Bank cause I'm your loyal custer since 2013 and till now...
Dear Concern,
Today i got HDFC Credit card Statement date[protected] which HDFC debited Rs.1899/- One Assist Membership Fee even i didnot subscribe One Assist but HDFC Bank debit the amount without given any message or any notification which is not professional at all!

My credit card no. xxxxxxx9067

Please i am requesting here to Unsubscribe from my account and refund the same as soon as possible.

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