[Resolved]  HDFC Bank — one assist mfee membership

Address:Navsari, Gujarat, 396580

Sir,
I would kindly likely to bring to your notice that a charge of rs. 1899 as one assist m fee and over limit fee of rs. 500 along with igst rs. 90 have been deducted from my account with out any prior notice.
I haven't subscribed to any such prieveilege subscription titled mfee.
I would like the entire debited amount to be refunded to my account along with revised monthly statement.
Thanking you,
Vijay kurkutiya
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Dec 16, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your card no., charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

I am try to adding 3000rs from my sbi account to payzapp account. On[protected] . amount was debited from my sbi account But I am not received payzapp... Customers care number not working.. How would i refund my money they are not responding resolve my issue.
Dear sir

This month i received my credit card ending XXXX4731 in that without my knowledge rs1299 has been debited without my aunthentication i didn't give any request to that service but the amount debited .I need immediate action on that matter .please do the needful
"Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2558480 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

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