[Resolved] HDFC Bank — Payment declined but no refunded in my account | |||||
After paying for amazon product in online transcition.. My money of 7435 is deducted from my account but after few minutes transcition is declined due to some technical issues.. But my money is not yet refunded to my account yet and i do not what to do. Pls help me to get my money back.. Name-joshua samuel a. Customer id[protected]... Email [protected]@gmail.com Was this information helpful? | |||||
Nov 6, 2016 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Sep 30, 2016 MsChahat's response Dear sir, This is in reference to application no. 42601060, I have applied personal loan on 21/08/2016 by Mr.sumeet kumar for meeting of some work in your bank after discussing all paper related matter with him.now your sanctioning authority is rejected my case without given any details of it. Kindly advice. Regards Afsana [protected] Verified Support Oct 06, 2016 HDFC Bank Customer Care's response Dear Customer, We note that the transaction is debited from our end. The transaction (i[censored]nclaimed by merchant) will be reversed to your account as per VISA / MasterCard turnaround time of 16 days. Incase, if transaction is not reversed on 16 day, kindly submit a Charge-back complaint along with the proof immediately that you attempted to resolve the dispute with merchant i.e. any e-mail communication or letter, etc.. Please fill in the Card holder Dispute Form. Please note that to initiate dispute for the mentioned transaction a signed customer dispute form with exact nature of dispute is a must to take up the matter with the acquiring bank. Kindly provide the dispute form duly filled and signed by account holder in this regard. You can send the duly filled and signed CDF form on the Fax number or address mentioned on the form or e-mail us the scan copy at [protected]@hdfcbank.com. CDF is available at below URL http://www.hdfcbank.com/assets/pdf/Cardholder_Dispute_Form.pdf -Bejoy HDFC Bank Customer Assistance | |||||
 4 Comments | |||||
Comments
Dear Sir, I have received a credit card but its pin is not yet received.please look into matter & send the pin as soon as possible.
Dear sir,
This is in reference to application no. 42601060, I have applied personal loan on 21/08/2016 by Mr.sumeet kumar for meeting of some work in your bank after discussing all paper related matter with him.now your sanctioning authority is rejected my case without given any details of it.
Kindly advice.
Regards
Afsana
[protected]
This is in reference to application no. 42601060, I have applied personal loan on 21/08/2016 by Mr.sumeet kumar for meeting of some work in your bank after discussing all paper related matter with him.now your sanctioning authority is rejected my case without given any details of it.
Kindly advice.
Regards
Afsana
[protected]
Hi this is pravin Kate
Hdfc has deducted 862.5 rs from my salary account and this is not happening first time when they're deducted my money without any information
Please get me my money back my contact number is [protected]
Hdfc has deducted 862.5 rs from my salary account and this is not happening first time when they're deducted my money without any information
Please get me my money back my contact number is [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32731
Pending
0
Resolved
18405
View all 32731 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
I have recharged my Dish TV on 23/09/2016 with used my Credit card in a amount 300.but unfortunately recharged not success due to some net work problem.