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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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18416
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HDFC Bank reviews & complaints page 868

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K
kiran karnati
from Hyderabad, Telangana
Oct 8, 2018
Resolved
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Hi,
Iam using hdfc bank. I tried to recharge my airtel prepaid mobile number, unfortunately the recharge was unsuccessful but payment of rupees 448 has been debited from my account but not yet refunded and i tried to reach their customer care but not happened.

Transaction number is[protected] dated 08-oct-2018

Kindly do the needful

Regards
Kiran
[protected]
+1 photos
Oct 10, 2018
Complaint marked as Resolved 
hi
HDFC Bank customer support has been notified about the posted complaint.
Oct 08, 2018
Updated by kiran karnati
Bank Transaction number is[protected]
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    H
    harryps_1210
    from Harihar, Karnataka
    Oct 8, 2018
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    I was to receieve a refund of rs. 2000 and the company said that they have done the refund but i haven't received it has been more than 15 days and when i inquired with the company they said that amount was credited a week ago when i sent them a screenshot of my net banking transaction details of amount debited and credited and said that i haven't received then they again initiated the refund but it has been another week and i'm yet to receive the refund. My complaint is against hdfc as they have no customer care for debit card holders i tried a lot of numbers but some said this is credit card helpline no. Other no. S were non existent
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Srinuvasarao
      from Talcher, Odisha
      Oct 8, 2018
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      Address: Visakhapatnam, Andhra Pradesh, 530026

      Dear sir,

      This is srinivasarao kundrapu, i took consumer loan in our bank. All emi's paid by due date. Now loan account also closed. Now i will try to will take another consumer item but cbil score showing -1, remaining all financial institutions showing 780+. But only hdfc showing -1 and loan alsom rejected. Plz check my details give any reply to [protected]@gmail.com

      Name: srinivasarao kundrapu
      Dob:[protected]
      Pan :bbypk9111n
      Adhar :[protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        G
        gunjanshah3056
        from Mumbai, Maharashtra
        Oct 8, 2018
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        Address: Ahmedabad, Gujarat, 380050
        Website: hdfcbank.com/fastag

        I had visited ahmedabad-vadodara express highway toll plaza on 12/08/18 but at that time the fastag line was not open so i had used normal lane and paid 155/- inr as return ticket for ahmedabad-vadodara express highwayin cash. But when i exited from the toll plaza the fastag account has been debited with rs. 105/- inr though i had not started my journey via fastag lane. On same day i had raised complain to hdfc bank fastag and they said to send mail with scanned copy of toll plaza ticket and deduction sms received from hdfc fastag. I had reminded them 100 times via email and via phone but till date they have not refunded the amount. Whenever i call customer care for this they always replied that i will receive call from their back end team but till date i had not received a single call from them neither i had received refund.
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          S
          Sandeep M.S
          from Bengaluru, Karnataka
          Oct 8, 2018
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          Address: 560068

          Without my concern they(HDFC bank) have debited 1899/- rupees for "one assist mfee" plan from my credit card. Requesting you to cancel the plan and refund the money that was debited from my credit card as soon as possible.

          this is urgent, please resolve at the earliest

          i need money for other purposes
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            S
            sujay kadam
            from Mumbai, Maharashtra
            Oct 7, 2018
            Resolved
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            Address: Ratnagiri, Maharashtra, 415604

            Thanks for the platform, this is dr sujay i had loan account for personal loan for car and personal loan, but when i had went to close car loan it was my worst experience as the man on chair called me as, ' bajula thamb', when there is no one in line. Considering my post medical officer it's very demining from your officers. Plz contact me further actions. Thanks
            Nov 11, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 08, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            I request you to share your loan account number, staff details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. I will assist you better.

            -Manoj
            HDFC Bank Customer Assistance
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              S
              swapan chakravarty
              from Ranchi, Jharkhand
              Oct 7, 2018
              Resolved
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              Resolved

              Address: Ranchi, Jharkhand, 834001

              Cash ₹4000/- as well as atm card of sbi not released by hdfc atm hinoo ranchi jharkhand i'd s1anjh80 on 20/09/18. Complain already loaded to hdfc vide number7933136 & sbi online followed by hard copy also but no action taken till date. The atm card which was not released by the atm was destroyed by hdfc bank main branch ranchi jharkhand as per record
              Nov 23, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 09, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concerns vide ref no:[protected] and will get back to you in 2 working days.

              -Manoj
              HDFC Bank Customer Assistance
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                B
                Budhwar
                from Kaithal, Haryana
                Oct 7, 2018
                Resolved
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                Resolved

                Address: Rohtak, Haryana, 124001
                Website: Hdfc bank

                My name is ajay budhwar
                My cust id is 56302923
                I was a hdfc credit card ending number is 5650. That credit limit is 112000. But suddenly bank has blocked my card without any conformation. When i called to custmore care then they told me reason of my block card that you have a done international transation thats why your card block.
                But that transation was before 6 month ago. Then why my card block after 6 month without any conformation.
                And i have also 20000 rupees cashback will be credit in my credit card. But no cashback i recieved.
                I want my cashback as well as credit card active.
                Kindly give me solution. Otherwise i will go to consumer court or bank ministiry.
                My card last digit is 5650
                My registered mobile number is [protected]
                My registered mail id is [protected]@gmail com
                My credit card statement in below attachment.
                Dec 2, 2018
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 08, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                We have reviewed your queries expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                -Anay
                HDFC Bank Customer Assistance
                Verified Support
                Oct 31, 2018
                HDFC Bank Customer Care's response
                Dear Customer,

                Banks are required to report such prohibited overseas foreign exchange trading transactions on the credit/debit cards to the Reserve Bank of India. In view of above, the bank would be constrained to take necessary action by closing credit/ debit cards in case of any "overseas forex trading" transactions observed on your card account and report the same to the regulator. As per RBI directive and as per compliance customers who transacted earlier also to be closed.

                -Anay
                HDFC Bank Customer Assistance
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                  V
                  Vykunta Gowda
                  from Chennai, Tamil Nadu
                  Oct 7, 2018
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                  Address: 560058
                  Website: G mail

                  Ples give me sir my hdfc crdit card noc my card number..[protected]..my mobile number [protected] my name vaikuntaiah t..my reqest from hdfc crdit card department ..you release crdit card noc..my plan for next apply new hdfc crdit card..give me my noc letter my gmail id..my gmail [protected]@gmail.com..banglore 560058..peenya
                  Oct 07, 2018
                  Updated by Vykunta Gowda
                  No complaints
                  Oct 07, 2018
                  Updated by Vykunta Gowda
                  Dear sir no complaints..pls give me my noc letter
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                    S
                    Shekhar Madheshiya
                    from Madurai, Tamil Nadu
                    Oct 7, 2018
                    Resolved
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                    Resolved

                    Address: 600015

                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2208 without my concern on date:27/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                    Oneassist relationship number :5373974
                    Membership id :[protected]
                    Name :- shekhar madsheshiya
                    Mobile no. :- [protected]
                    Credit card number ending :- 2208
                    +1 photos
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Shekhar,

                    Greetings from OneAssist!

                    We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3627319. Your amount 1399/- will be credited in bank account within 5 to 7 working days.

                    Regards,

                    Devendra,

                    OneAssist, Social Media Team.
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                      M
                      Misty Mist
                      from Mumbai, Maharashtra
                      Oct 7, 2018
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra

                      I am kulbir kaur, one of the customer of hdfc bank of (Ghansali branch) reliance corporate park. At the time of opening the account employee confirmed me that my account is a salary account and he also conveyed me that thier won’t be any annual charges of debit card pertaining to this account. But last week my account got debited with rs.885 as annual debit charges fee. And when i approached the hdfc bank, icame to know that my account is not a salary account and i have been issued platinum debit card instead of normal debit card. Iwas misinterpretted regarding my account details. I want my debit card charges to be waived off as soon as possible, and want my account to be converted into salary account. Being a new customer of your branch, every employee need to be loyal regarding the terms and conditions of the products of the bank, instead of misguiding them, only to fulfill your bank targets. It is my request to branch manager to resolve this issue to take this on priority and resolve it
                      Nov 9, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 07, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Anay
                      HDFC Bank Customer Assistance
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                        A
                        Amrendra4207
                        from Samastipur, Bihar
                        Oct 7, 2018
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                        Dear team,

                        I have made a transaction of amount 9892 rs to south bihar power distribution
                        Corporation limited using hdfc payment gateway.

                        Amount got deducted but no confirmation from the sbdcl.

                        Text mesage for payment deduction are as follows.

                        A/c n0315 dr for inr 9892.00 cardtxn:visa-pos/sout. A/c bal inr * (Incl. O[censored]nclrd chqs) on 07oct 12:02hrs. Call [protected] if card not used by you.

                        Attached is the image of payment deduction as well.

                        Kindly let me know the status. If failed kindly reimburse the amount.

                        Amrendra singh

                        [protected]
                        +1 photos
                        Dear Customer,

                        We're sorry to hear that. Please share your Account No. with registered contact info & transaction details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
                        I have tried booking 2 tickets from kottarakara to Bangalore in Kerala rtc scheduled for 11/11/2018 at 3.30pm on 27/10/2018, but even though the amount got deducted from bank I didn't get the tickets. (Used hdfc payment gateway)

                        Ref no.[protected].

                        Please reverse back the amount to my account.
                        29/11/2018 I have submitted ₹3500/- towards marchent BAR COUNCIL OF INDIA
                        Order No 2c3514c2a6c1874b3d8b
                        Transaction Id a01e9ecd6ddf8fbb776b

                        But my application status still unavailable
                        Kindly look into this matter and provide me authentic information regarding my AIBE 13 application form status.

                        amount deducted but confirmation awaited - Comment #3287424 - Image #0
                        amount deducted but confirmation awaited - Comment #3287424 - Image #1
                        I used my obc bank debit card to pay online using hdfc payment gateway an amount of rupees 2000 for allen test series TWICE..but both the times an error occured and the payment was cancelled but the amount was deducted from my account that is total amount of rupees 4000 was deducted from my account ..please refund it as soon as possible
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                          S
                          Swaroop6116
                          from Chennai, Tamil Nadu
                          Oct 7, 2018
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 600045

                          Regarding the credit card i got a call from this number ([protected]) on 4/10/2018 regarding the verification on the next on 5/10/2018. I call her on the morning time which was around 10:30-11:00 to explain the schenerio that i will not be available at home after 11:00 she pick up the call and while explaining in the middle she drop the call and i call her so many times and she is not able to pickup the phone and how careless towards the hdfc customers.
                          On 5/10/2018 i got a call from this number ([protected]) around at 12:30 when i am at office and at that time he ask me come to the home address and he ask me for the home address i explained my home address and he did not find the corresponding address. If he didn't find the address he has to call me and ask i have meet to you on this address on so and so time when you will be available.

                          I called him multiple times to his phone number to explain this but he didn't pick up the phone.

                          If you keep like this people you will lose the customers. And i am a salary account customer of hdfc bank and now i am going to change the bank account for this irresponsible for this behaviour. So please take necessary action towards them

                          My contact number:[protected]
                          Name :sai swaroop kandula
                          Nov 8, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 08, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have reviewed your comments and request you to provide the following details to [protected]@hdfcbank.com to enable us to do the needful.1. Name as mentioned in the application form, 2. Date on which the application was submitted, 3. The place where the application was submitted, 4. Your latest contact numbers, 5. Your complete residence address along with city and pin code, 6.Name of the executive who has collected the application, 7. Contact details of the executive, 8. Your email address, 9. 16 digit Application Reference Number.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            Swagata Mondal
                            from Dinhata, West Bengal
                            Oct 7, 2018
                            Resolved
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                            Resolved

                            Address: East Sikkim, Sikkim, 737135

                            I repeatedly visit the hdfc bank of singtam to activate my dormant account [protected] but they say that is not possible from their branch & i have to go my home branch to activate account but for me this is not possible to go there beacuse its a long distance.

                            They try transaction to my account from singtam branch but nothing happens.
                            Plz help.
                            Oct 10, 2018
                            Complaint marked as Resolved 
                            They called me in the bank discuss the matter and in the very next day they activate my account.very good response
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 09, 2018
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We understand our branch official Mr. Sabyasachi Ganguly has contacted you and addressed your issues relating to account activation. For any further assistance and for all your Banking needs, you may please contact your Branch Manager Mr. Sabyasachi Ganguly on [protected].

                            -Manoj
                            HDFC Bank Customer Assistance
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                              R
                              raushansingh50
                              from Ahmedabad, Gujarat
                              Oct 7, 2018
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                              pre numbered final bill

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                              Website: HDFC ERGO General Insurance <[email protected]>

                              I have health claim in hdfc ergo general insurance. Details below-

                              Patient name : rashmi kumari
                              Hdfc ergo id : ec[protected]-02u
                              Ccn no : rr-hs[protected]
                              Hospital name : r. S polyclinic and diagnostic centre
                              Hospitalization period : from 12/08/2018 to 14/08/2018

                              They are asking for pre numbered final bill and rejecting the breakup bill which was provided by the hospital on letter...
                              +2 photos
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                              Vishnuprasad M
                              from Bengaluru, Karnataka
                              Oct 6, 2018
                              Resolved
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                              Resolved

                              Hi team,

                              I have tried booking a ticket from kozhikode to bangalore in kerala rtc, but even though the amount was deducted from bank i haven't got the ticket. (Used hdfc payment gateway for transaction) please find below reference no.

                              Checque/reference no:
                              [protected]

                              Kindly do the needful to refund back the same amount. Thanks in advance.

                              Regards,
                              Vishnuprasad m
                              Mob: [protected]
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Dear Customer,

                              We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, date & amount of transaction and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information. We would also like to caution you against posting sensitive information such as your Account number/Mobile number on a public forum.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                K
                                kannu kanchan
                                from Morinda, Punjab
                                Oct 6, 2018
                                Resolved
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                                Resolved

                                Address: Panchkula, Haryana, 134113

                                Dear sir,

                                Pls find attached.. On 2nd oct 2018 when i was purchasing a dress from zara shop for rs. 690.. I swiped my debit card.. The said transaction got failed... But amount got deducted from my account.. I want my cash back.. Pls find below the msg i received from your bank.. And attached failed transaction slip.. Which zara cashier gave me..

                                Thank you for using debit card ending 5098 for rs.690.00 in chandigarh at inditex trent retail i on[protected]:13:57:59 avl bal: rs.3493.91

                                Account no. And details - [protected]
                                Parvinder kaur
                                Hdfc, mdc
                                Panchkula

                                Regards

                                Parvinder kaur
                                +1 photos
                                Nov 23, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 09, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have raised chargeback vide reference number 1677408 and you will be receiving response within 9 working days. Please write to [protected]@hdfcbank.com for any further clarification or assistance.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  pujak9798
                                  from Bengaluru, Karnataka
                                  Oct 6, 2018
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                                  Address: 831004

                                  This is to inform that i have a salary account in Hdfc bank of Jamshedpur at Telco branch. last year i went to the branch to request them to close my account as i was leaving my job but they said you can't close your account before a year now they are sending texts every month for not maintaining minimum balance.
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                                    Resolved
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                                    Resolved

                                    Address: 19380
                                    Website: netbanking.hdfcbank.com/netbanking/?_ga=2.2489008.1694892745.1538840594-1630284791.1533847225

                                    Hello,
                                    I am struggling to reset my password and everytime i try to login it is trying to send otp but i never recieve any otp on my registered mobile number +[protected].
                                    My customer id number is 652896.

                                    Please help me as soon as possible otherwise i wont be able to transfer money to my hdfc account.

                                    I also need to get my new debit expired as the current debit card has expired last month.
                                    Nov 15, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 08, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      Ryan Joseph
                                      Oct 6, 2018
                                      Resolved
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                                      Resolved

                                      I had chosen hdfc salary account when i started my job with my company. The bank had promised all sorts of services and failed to provide basic requisites. I had to stop using the account due to these reasons. I have made no transactions from october 2017 and recently i checked my bank account, it was showing negative balance of rs. 8, 700. The bank has charged me huge amount of 8700 for not using the account without even having a single transaction. The link for the rbi document is pasted below.
                                      https://rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0
                                      It clearly states that the negative balance should not be due to penalty charges.
                                      Please help me in resolving the complaint.
                                      Nov 16, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 09, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

                                      -Manoj
                                      HDFC Bank Customer Assistance
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