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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1089

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A
Abdulla Shariff
from Vijayawada, Andhra Pradesh
Nov 13, 2017
Resolved
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Address: Bangalore, Karnataka, 560017
Website: payzapp.biz.hdfcbank.com

Transaction id:[protected]al91xh6 transaction date november 9.
Rs. 5000/- money debited from wallet but not credited in account on transferring. There is no customer care for hdfc payzapp. The customer care number never gets answered. Try yourself before using this app[protected]. And no response to emails even after reminders. Check google playstore reviews how many people lost money. It works but if there is a failed transaction then it's impossible to get money back. Good luck if you still like to use it.
Dec 25, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Nov 13, 2017
Updated by Abdulla Shariff
HDFC Bank — hdfc bank - payzapp - amount deducted from wallet but not credited in account.
Verified Support
Nov 14, 2017
HDFC Bank Customer Care's response
Dear Customer,

For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

Anay,
HDFC Customer Service Assistance.
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    R
    Rohilkumawat
    from Ahmedabad, Gujarat
    Nov 13, 2017
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    Address: Jaipur, Rajasthan, 302012
    Website: Payzapp

    I have added 5000rs from my credit card to payzapp and at the time of sending into bank, money got deducted from wallet. Neither it reached into bank account nor showing into wallet. This issue is of 2nd nov, today is 13th nov. Still after 11 days there is no resolution given.
    Worst app, going to complain in consumer board for this card unload error. I have screenshot for the same.
    Mail id of mine: [protected]@gmail.com
    Phone no [protected]
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
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      O
      Omni Pahalwan
      from Mumbai, Maharashtra
      Nov 13, 2017
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      Hi,

      I am not able to make any transactions through my HDFC credit card since yesterday. Please check.After entering the OTP, payment gets declined.

      I have the credit balance in my account.
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        S
        songa bhanu prakash
        from Tirupati, Andhra Pradesh
        Nov 13, 2017
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        I'm using hdfc jet privilege credit card and i have reward points in that. When i was trying to redeem points from online it's showing a popup that you are not eligible for online redemption... What should i do now??? Can i have another option for redemption...??? Such that i can redeem in another way. Could u help me to redeem points as soon as possible
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          S
          sureyen
          from Coimbatore, Tamil Nadu
          Nov 13, 2017
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          Address: Salem, Tamil Nadu, 636502
          Website: hdfc complaints

          Dear sir i have used my creditcard in hotel on 29/10/2017 in chennai. My namea. Prabhu my creditcard number [protected]. I have billed rs472/. But the same has billed two time in my account. Kindly verify reverse my account urgently. I have already sent a dispute form to chennai. But no reversal sofar. Please do the needful. Thanks regards prabhu. Mobile number [protected]
          HDFC Bank customer support has been notified about the posted complaint.
          To mush lait my money tracn fail any time isue payzapp wyy problem plz urgen money refune my number [protected]
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            N
            nikhil_jain0072
            from Morjim, Goa
            Nov 12, 2017
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            Address: Pune, Maharashtra, 411027
            Website: PayZapp

            I was transferring my rent amount to the concerned person but transaction got failed and my 5000 was deducted. It has been 12 days now and still no refund. Tried calling customer care but their number is always busy. They don't reply to mail and raised concern with hdfc nodal officer. No result. I am really worried about my money because I am in dire need of it right now. Please help me.
            +1 photos
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              A
              Azhaguraja s
              from Chennai, Tamil Nadu
              Nov 12, 2017
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              I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 6574 without my concern on date:09/11/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

              Oneassist relationship number : 1384762
              Name :- azhaguraja s
              Mobile no. :- [protected]
              Credit card number ending :- 6574
              +1 photos
              HDFC Bank customer support has been notified about the posted complaint.
              I transfer amount rs 5000 03/11/2017 to hdfc Acount amount trasfrr fails but amout rs 5000 rs debited my payxap card amount but amount not refund my payzapp card r f[protected]IL11tG6
              I have fill a PNRC registration form and pay a fee online thought Internet banking 1, 575.57 rs. but my payment not a conform and payment not a refund. plz refund my payment as soon as.
              Sir I pappu kr singh account no [protected] I Received a fake call on 7/11/17 from MO no [protected] and withdrawal Rs. 13900.00 only from my account to pay Zapp wallet load Lxn #994176. Hence it is requested that refund my amount and take necessary action against said wallet please.

              Pappu Kumar singh
              MO[protected] [protected]
              My name is V VASU Iam apply HDFC CREDIT CARD in 27/10/2017 my ref number in[protected]S2 is post under ten days seeing in in process 04/11/2017today Iam seeing in in process status. Sir how much time taken approve my credit card please kindly information me
              Respected Sir/Mam,
              I, Varsha Devi Tomar, holding a/c in Morena, M.P, HDFC bank, want to know that why my Rs 29 got deducted 3 times on 3-11-17.
              Hi,

              I have transferred amount 5000 rs payzapp to my IDFC account and till did not credited my account.Please kindly take action and refund my amount .
              Transaction ID :[protected]jZ77eZ7
              Reg. Mobile No : [protected]

              Regard,
              Selvakumar S
              [protected]
              Hi Team,

              My personal loan account number 46122061. My due date is 04 the of every month but the amount is not deducted may I know the reason.

              Thanks,
              Kiran
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                I
                inboxsurvey19
                from Bengaluru, Karnataka
                Nov 12, 2017
                Resolved
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                Resolved

                Transaction id: 23472569. Rs. 5000/- transaction failed but money debited and not refunded yet even after 8 days. There is no customer care for hdfc payzapp. The customer care number never gets answered. Try yourself before using this app[protected]. And no response to emails even after reminders. Check google playstore reviews how many people lost money. It works but if there is a failed transaction then it's impossible to get money back. Good luck if you still like to use it.
                Dec 14, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Nov 12, 2017
                Updated by inboxsurvey19
                Ticket=159-665 raised to HDFC payzapp 1 week ago!
                Verified Support
                Nov 13, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

                Anay,
                HDFC Customer Service Assistance.
                Submitted an application for HDFC Fastag .got application no HFR009175. uploaded application with connected documents but no further reply from them. I wonder if Ive lost the Rs 700 paid online . Helpline number is non existent. very disappointing.
                I m using payzapp through transaction 5000 amount was debited to payzapp but not credited to target account. I m facing the problem since 10 days no one can customer support not proper response.
                Hi,
                i have done my settlement on 2014 but still your showing my cibil statue is settlement. I have try to contact your settlement team but no one can respond me.

                Regards
                Aniruddha Sinha
                +91 [protected]
                [protected]@gmail.com
                Hi,
                I have uploaded money rs 20, 000 from credit card to payzapp on 3 Nov. 2017 but it showing balance in payzapp account as zero and in credit card 20, 000 have been charged.Please sort out this issue asap.
                Hi Team,

                Money detected from my HDFC account while booking IRCTC Ticket and its not booked ticket and no money has returned.
                Details:

                Date:
                01 Nov 2017
                Narration:
                [protected]-PAYTMIRCTCECATERING
                Cheque/Ref. No:
                [protected]
                Hi team,

                Please look into below issue.

                I have loaded 71 rupees into my account from my card and have seen the failure message after this. I see that the amount is debitted from my card but is not reflecting on the payzapp balance and also could not see the update in the recent transactions.

                I need my money to be loaded on payzapp or should be refunded to my credit card.

                I am completely dissappointed with this app.

                Registered mobile number - [protected]
                Name - Dipanwita Samanta

                payzapp - amount debited for failed transaction - no refund for 8 days - Comment #3845348 - Image #0
                payzapp - amount debited for failed transaction - no refund for 8 days - Comment #3845348 - Image #1
                I've also same issue. Refund amount cannot credited in my account.
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                  B
                  Balram Singh ART GALLERY
                  from Mumbai, Maharashtra
                  Nov 12, 2017
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110044
                  Website: [email protected]

                  I paid a recharge on my mobile number last month from my credit card and on the between 5th nov. To 8th of nov. There was a auto recharge debit from my credit card for the next recharge but my recharge ends after three months and i dont need it at a time so for the refund money i arranged a call to customer care number of hdfc bank and he told me to submit a mail on [protected]@hdfcbank.com for the refund ofthat money but no revert come from there... So please review this matter...
                  My customer id..75133815
                  Balram singh...
                  Dec 14, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 13, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We infer that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details. Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful. 1.Name as mentioned in the card account, 2.Last four digit of your credit card (xxxx xxxx xxxx 1234), 3.Contact number as updated in the card account and latest contact number. 4.Email address as updated in the card account. You may write to us at: [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Dear

                  I am working Hdfc Bank as a cashier last two years but my critical medical issue not working last three months Hdfc Bank hr issue me termination letter and not giving my pf amount last ten months

                  Please support me
                  Abhishek Wadkar
                  Mob No [protected]
                  My EMI date is 7th but no Personal Loan EMI is deducted even account balance is very well maintained.
                  Please send my car loan statement in my g mail
                  [protected]@gmail.com
                  Loan account 25369202
                  Mob [protected]
                  My register mobile number is [protected] i got a sms form hdfc bank 1899 rs deduct form my account my credit card number is [protected] please refund my money imediatily .

                  Contact me [protected]

                  Please refund.my money
                  Sir, I am R. CHANDRASEKAR DOB 26.07.1965 from COIMBATORE, TAMILNADU. EMI is deducted from Indian Bank, Peelamedu Branch, Coimbatore.

                  I was sanctioned a top up personal loan of Rs.3.5 lakhs and the emi is going on properly. Now i want to know the balance of loan amount as on date.
                  Kindly let me know how can i get statement of my personal loan
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                    M
                    Manikumar123
                    Nov 12, 2017
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                    Address: 625020

                    Dear sir/madam,

                    I have used hdfc credit card no. 5242xxxx4220 and i have settled and closed the card by paying all the amount on 20th may 2016.

                    But while viewing my cibil report, it shows as :waiting for balance.

                    I informed and registered complaint in hdfc credit card customer complaint forum many times but not get resolved.

                    Please do the needful.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Hi, My food plus card is damaged, Could you please let me know how can I get a new card.

                    Thanks,
                    Manesh
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                      B
                      balwant26168
                      from Mumbai, Maharashtra
                      Nov 12, 2017
                      Resolved
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                      Dear sir/madam,

                      Me bahut sari chije credit card se kharidta hu. Jabki mera salary account same branch me he. Aur ye sabhi chijo pe smart emi karvaya he. Smart emi karvane ke baad bhi bank vale customer se extra charges le rahe he, jiska proof me attach karke yaha pe rakh raha hu. Auto pay khud katte he. Aur khud return bhi karte he. Uske baad uske charges customer se hi vasulte he. Koi hafta miss nahi hoga to bhi late fee ka charges add kar dete he. Financial charges add karte he. Jabki gst already lag chukka he to bhi sahi tarike se uska implementation nahi kar rahe he bank wale. Yane clear cut baat he galti bank kare aur saja customer bhukte. Ye to customer ko lutne ka dhandha bana diya he. Aisa hi chalega to muje credit card use karna nahi he. Customer ko lutna bank ka pesa ban chuka he.

                      Agar isme kuchh nahi kiya bank ne to consumer forum act ke mujab bank ko written application bheji jayegi. Jisse bank satark rahe. Aur iska hal nikale. Me nahi chahta ki bank ki reputation kharab ho. Kuchh bhi nahi kiya to fir muje case media me highlight karna padega.
                      +7 photos
                      Dec 20, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 16, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        M
                        Monti_Singh
                        from Chakia, Bihar
                        Nov 12, 2017
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                        Address: Nainital, Uttarakhand

                        I have lost my credit card then i call to credit card department and also apply for the another credit card since 36 months i doesn't get my credit card but bank is adding the more bill every month while i have not get my credit card. And by the mistake of bank my cibil score is very low near then 310/950. And i have to face many problems due to this singlr account is negative i cant take a loan because they putt my score very low. I call them more then 15 times but they are not helping me insdeed they are saying to subbmit the outstanding. Which is very wrong way. I hove that you can help me. I can also report f. I. R on credit card department they they are not listing my problem after i called them many times.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Nov 12, 2017
                        Updated by Monti_Singh
                        Will HDFC CREDIT CARD DEPARTMENT Solve my problem or not tell me truthly otherwise i have amny others way too for solve this false outstanding.
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                          H
                          Harish Gadipoori
                          from Bengaluru, Karnataka
                          Nov 12, 2017
                          Resolved
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                          Resolved

                          Address: 560061

                          Hi,
                          I had a credit card with hdfc bank. Due to some health issues i quit my job for 6 months and that time i'm unable to pay my credit card bill. After that i got job in some other company with better salary. I have cleared all my pending dues including all late payment charges and penalties recently. Now i have financial support. I have requested hdfc bank to re activate my previous card. But they are telling me that my cibil score is low and they can't reactivate it permanently. Since my cibil score is low no other banks are issuing me credit card. Though i have good salary there is no other possibility to improve my cibil score without credit card. Hence i requested them to re activate my previous card. My customer id:56477228. My mail id is [protected]@gmail.com.
                          Regards,
                          Harish.
                          Dec 14, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 13, 2017
                          HDFC Bank Customer Care's response
                          Dear Mr.Harish,

                          We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days.The reference number for this interaction is [protected].

                          -Anay
                          HDFC Bank Customer Assistance
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                            V
                            vedvyasdas
                            from Bankura, West Bengal
                            Nov 14, 2017
                            Resolved
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                            Resolved

                            I was issued with a credit card from hdfc, which had outstanding dues. Later I cleared the dues through recovery agents with a settlement of RS 30000/-. which I deposited in HDFC bank against my CARD. Also they had assured me that my name will be withdrawn from CIBIL. It's more than five years gone. Still the bank showing the same as negative score in CIBIL. My pan is AJFPD9402K. Pls instruct the bank to clear the CIBIL.
                            Dec 17, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Nov 14, 2017
                            Updated by vedvyasdas
                            My card no is [protected]
                            Verified Support
                            Nov 15, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            we note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

                            -Manoj
                            HDFC Bank Customer Assistance
                            Nov 16, 2017
                            Updated by vedvyasdas
                            My card no is [protected] and email is [protected]@yahoo.in
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                              Rekha Raghuram
                              from Bengaluru, Karnataka
                              Nov 11, 2017
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                              There has been a deduction of amount 708 and 177 rs from my account [protected] in appropiately without prior communication from MIR[protected] MIR[protected] . I am really dissappointed with the way your bank operated.

                              It will be good on your part to refund ASAP.
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                                R
                                RahulKSharma
                                from Hyderabad, Telangana
                                Nov 11, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                I hold an hdfc bank credit card, and i also hold a salary account with the same bank.
                                Due to bad financial conditions, i was not able to make credit card payments for 2 months.
                                Now the bank has directly tapped into my salary account, and although there is no money on it. It shows a balance of -90000.

                                When i call the customer care about i willing to make a payment of 16000 as the card shows -4000 as credit balance. They say i have to make the payment in full. I do not have any money and they are unwilling to help.

                                I hold the account now for 6 years, but am seriously going to consider changing it.
                                Dec 20, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 15, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Hi Sharma, we are looking into your query and will revert back in 3 working days. The reference number for this interaction is [protected].

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  Dr Reena tyagi
                                  from Noida, Uttar Pradesh
                                  Nov 11, 2017
                                  Resolved
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                                  Resolved

                                  Dear sir. I am ur housing loan customer since last 10 years and on 17 th oct of month i went to your meeruth to know the last balance, as i got sms to submit rs 10 759/, i met sh amit dy manager who said server not working since last 3 days, i gave him the cheque, of that amount, again ingot sms to deposit rs10096/ i phoned but no body picked the call, than i went to office at 3pm three or staff sitting there. But they said bank has closed, come on monday, i felt really very bad about the bank staff, and your services after sale o[censored]r loan product, i request you to instruct ur staff of meerut to send the statement of my loan account immediately, and improve their behaviour towards existing customers.
                                  Dec 20, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 14, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Dr Reena Tyagi,

                                  Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

                                  Regards,
                                  Team HDFC Home Loans.
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                                    bharat agal
                                    from Delhi, Delhi
                                    Nov 11, 2017
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                                    Address: Chittorgarh, Rajasthan

                                    I am jamna devia agal. We have received new regila credit card. Bank without my confirmation charged one assist insurance charges. So please reverse that charges. We have call to bank and one assist but not resolve our problem. So please resolve my problem

                                    My contact no is [protected]

                                    My credit card no is [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      I
                                      Indradeep Sengupta Papai
                                      from Kolkata, West Bengal
                                      Nov 11, 2017
                                      Resolved
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                                      Resolved

                                      Address: Kolkata, West Bengal

                                      Yesterday i received a call from a unknown number and she was claiming her self as a hdfc bank employee. As mentioned, her employee id :- p29492, name :- puja das.
                                      She first told me, there have offer to upgrade your credit limit and you don't have to pay a single money. So i said, ok. After few hours, she again called me and told me you will receive a confirmation call from a third party. Please approve that. At that time, i was confused. Anyway, i received a call from a spam number. I accepted it. From there i get to know, this a card insurance policy and i need to pay 1800 rupees. I denny that thing.
                                      After that, puja again called me, and told me why you are not confirming? I said i am not willing to pay 1800 rupees. Then she said bank will pay on behalf of you for the first time. At that time, i believed her note and said ok, i will confirm.
                                      Today, what happen is, that third party again called me and informed me that this is auto renewal process. I told them, i don't want it to be auto renewal process. Then said it can't be possible and cut the call.
                                      Then puja again called me, and talked so rudely. She was saying in rough tone why you wasting my time??? She even threaten me by saying if you don't do this, you will face the problem in civil file. You have to pay this.
                                      Then i contacted hdfc bank customer care. I blocked that card.
                                      After that she again called me and saying your amount will be charged on your another hdfc bank card. So again i called customer care and blocked that card also. At the time of blocking i confirmed that there no dues on both of the card.
                                      While talking, i asked puja to write a main what she is saying over phone. She didn't gave that. Even after asking her manager's name and mail id, she didn't gave and cut the call.
                                      Dec 29, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 14, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We request you to provide us with the contact number from which you had received a call, date and time of the call to [protected]@hdfcbank.com and we shall assist you.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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                                        Param Preet Singh
                                        from Delhi, Delhi
                                        Nov 11, 2017
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                                        Address: New Delhi, Delhi, 110031
                                        Website: Na

                                        Hello sir

                                        Sir last week mai
                                        Hdfc life me interview kliye gya tha.
                                        Wha mera interview hua, ek written test hua.
                                        Maine sare round or test clear kr liye.
                                        Wha muje as a bdm select kiya gya. Or mere sare documents submit kiye gye.
                                        Or muje bila gya ke monday se apki training hai but saturday evening me muje call aaya ke apki training abhi postpone kr dee gyi hai 2 din ka wait kre.

                                        After 2day muje bola gya kee apki age abhi km hai
                                        So mere ko fr unhone as a broka me interview k liye bulaya
                                        Or wha se abhi tk koi jwaab ni aaya.

                                        Ab muje ye doubt hai ke agar meri age abhi km hai to unhone mere se interview q liye or exam q liya.
                                        Or exam k baad mere documents submit q kiya.

                                        Kya unhonne mere documents ka miss use kiya hai??

                                        Ab na bank wale mera call pik kr re hai na koi msg.
                                        HDFC Life customer support has been notified about the posted complaint.
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