[Resolved] HDFC Bank — refund of amount is not credited in my bank account

sonal2791

from Kanpur, Uttar Pradesh

Address:	Hyderabad, Andhra Pradesh, 500084
Website:	Yaatra and redbus

Hi,
My name is sonal gupta and i had booked two bus tickets in last week of may. One from red bus and one from yaatra portal. The ticket got cancelled and they initiated refund also. But i didn't receive any amount in my bank account. Can you please let me know when i will receive money in my bank account.

Account no: [protected]
Hyderabad branch

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Oct 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account, transaction details, along with confirmation from merchants of refund details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected]in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Comments

Leela Krishnajangili

from Hyderabad, Telangana

I have made transfer of 8500 from my wallet to my brother wallet on 3-9-2017 ..the transaction failed..but they cut my wallet money of 8500..they did not respond when i call to their number...i need my money urgently..so please solve issue as much as problem...

Moses Mekala

from Chirala, Andhra Pradesh

Hi,

Transaction failed, No Refund till now,
I have made a transaction sum of Rs 5000 from payzapp mobile to payzapp mobile,
Transaction done on 1st Sept 2017, 11:13 am.

Please refund the money.
The transaction #
Txn ID:[protected]nP97yE6

Emergency refund needed.