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HDFC Bank Complaints & Reviews

2.9
Updated: Apr 15, 2026
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R
rrohtela
from New Delhi, Delhi
Sep 2, 2017
Resolved
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Address: New Delhi, Delhi, 110018
Website: hdfc bank

Hi Team

I would like to say that I have salary account in my Serco pvt ltd in 2012. In 2013 I left that company so after that I called customer card for closing that account but they have given diff diff procedure for that so you can continue this and this and no body has informed that it will be converted in saving account after some time and no intimation from bank side as well and now bank charged non maintenance charges monthly so I would like to say that I am not going to pay and bear any amount so kindly close my account else make in 0 so if you want customer relation to be better for further so make it balance to 0 or close it. and take action as customer priority and going to forward this to RBI as well for not informing time to time to customer .My account details given below

AC details- [protected]

Debit card details-[protected]

[protected]

Customer name-ROHIT ROHTELA

customer address-Wz-24 village choukhandi tilak nagar New Delhi

Mob no-[protected]

Thanks
--
Rohit Rohtela
Oct 6, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2017
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concerns with Ref ID[protected]. We will get back to you within 2 working days. -Anay

-Bejoy
HDFC Bank Customer Assistance
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    Y
    yviswanath
    Sep 3, 2017
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    Address: 600089

    I have added Rs.5000 to my payzapp wallet on 1st Sept 2017. i tried to send Rs.5000 to email id [protected]@gmail.com. Transaction was not successful, Transaction got failed but amount got deducted from my payzapp wallet.Txn ID[protected]eM53IC7

    Rs.0 is reflecting in payzapp wallet acount.

    Screen shot is attached from payzapp that contains transaction history.
    my phone number is [protected]

    Please do the needful.please reverse this amount to my wallet.
    Please let me know if i need to provide any other info from my side.
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Adv Rajesh Baisane
      from Mumbai, Maharashtra
      Sep 2, 2017
      Resolved
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      Resolved

      Address: Thane, Maharashtra, 400603

      My cuurent balance is 8973. Then i was withdrawal 2000 from icicibank atm then my mybalance shwn me 5931 its wrog amout show instead of correct amout is 6973 i rqst u to resolv my problem otherwise i will consumer court...
      Closing balance differ from current balance 1000 rupi short in account so pls revert arly as posible.. My at thane near talaopali maharashtra there is my sallary account of comapny
      Oct 4, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 03, 2017
      HDFC Bank Customer Care's response
      Dear Rajesh,

      I request you to share your account, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
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        S
        satyanarayana somayajula
        from Visakhapatnam, Andhra Pradesh
        Sep 2, 2017
        Resolved
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        Resolved

        Address: Visakhapatnam, Andhra Pradesh

        I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number 5459xxxxxxxx9205, without my authorization 28/08/2017 towards one assist mfee, rs.100/- as emi processing fee-smartemi ln#298731, rs. 18/- as igst-vps[protected]rate 18.0-37044.

        I don't want this member ship & cancel & refund entire amount rs.1417/-. Please take necessary action asap otherwise i will take action against this illegal fee without intimation.
        Oct 4, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 03, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
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          S
          Sanjay S kumbhar
          from Mumbai, Maharashtra
          Sep 2, 2017
          Resolved
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          Resolved

          Dear sir/ madam,

          My self sanjay kumbhar having credit card (Money back) of your bank... Card no is [protected]
          I have not recd the stmt from last 2 month and also not recd any msg regarding the bill payment, without that how can i pay the bill of credit card. Now today is last date for bill payment

          Pls provide stmt on top most priority

          Regards... Sanjay kumbhar
          Oct 7, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 03, 2017
          HDFC Bank Customer Care's response
          Dear Sanjay,

          Let me take it up with the concerned team and get back to you. Request your patience in the interim.

          -Bejoy
          HDFC Bank Customer Assistance
          Verified Support
          Sep 06, 2017
          HDFC Bank Customer Care's response
          Dear Sanjay,

          We observe that e-statements are being sent to your email id and Statement generation SMS are being sent to your mobile number maintained in our records. As per your request, we have sent the duplicate statement for the month of August 2017 to your email id and you may look forward to receiving the same shortly.

          -Bejoy
          HDFC Bank Customer Assistance
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            O
            Ommi
            from Bathinda, Punjab
            Sep 2, 2017
            Resolved
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            Resolved

            Address: Jalandhar, Punjab
            Website: [email protected]

            Dear sir i am sunil kumar i was working with hdfc bank ltd since 19 july 2012 till 10 june 2013 my emp code cs49632 designation account opening sales officers i am resigned this job in june 2013 my manage ranjit that time layout from branch so please give me my final settlement and pf relieving latter immediately in sbi account [protected]
            Sunil kumar
            Oct 11, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Sep 02, 2017
            Updated by Ommi
            Please check my problem
            Verified Support
            Sep 03, 2017
            HDFC Bank Customer Care's response
            Hi,

            Request you to raise your complete issue at exit.[protected]@HDFCBank.com for further assistance.

            -Bejoy
            HDFC Bank Customer Assistance
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              E
              Elan Govan
              from Mumbai, Maharashtra
              Sep 2, 2017
              Resolved
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              Resolved

              Address: Rangareddy, Andhra Pradesh, 500048

              I have booked tatkal ticket in irctc railway ticket booking website but the amount got deducted and ticket was not booked..

              Transaction id: [protected].

              As per irctc, amount got refunded on 28aug2017.. But same is not credited to my account..

              Refund amount: rs. 2160.00
              Status: refunded
              Settlement id: [protected]
              Actual refund date: 28-aug-2017
              Refund type: full refund
              Bank refund txn id:[protected]
              Oct 4, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 03, 2017
              HDFC Bank Customer Care's response
              Dear Elan,

              I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
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                K
                kirti20
                from Noida, Uttar Pradesh
                Sep 2, 2017
                Resolved
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                Resolved

                I tried transferring rs 5000 from my credit card to my payzapp aap account, while processing this transaction it never asked my cvv number or password however i received message on my mobile number that rs5000 has been deducted from my credit card. Rs5000 never added to my payzapp app which i wanted to transferred to my savings account. Plz refund.
                Oct 11, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 04, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

                -Bejoy
                HDFC Bank Customer Assistance
                Verified Support
                Sep 06, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

                -Bejoy
                HDFC Bank Customer Assistance
                Hello Bijoy,

                I have posted the details on the mentioned link. Please refund the money. Thanks
                Ref I'd PZ[protected]
                I have many issues to using payzapp iam unable to link upi and I have comleted my basic kyc in which I am not able to use wallet. My register mob no [protected]
                [protected]@gmail.com

                When I try to link upi it is show payzap had an error try some time later
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                  H
                  hemarao1
                  from Coimbatore, Tamil Nadu
                  Sep 2, 2017
                  Resolved
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                  Resolved

                  Hi,

                  This is hemarao, one of the payzapp user, on 01/09/2017 tried to add money rs 5000.00 from my hsbc credit card to payzapp, money deducted from my credit card but not added into my payzapp account, the error shown was after i entered the otp was "sorry, app had an error. Please try after sometime", but received a message from hsbc bank like"hsbc:your credit card xxxxxxxxxx is used for inr 5000.00 on 01/09/2017", so i tried to reach customer care [protected] for at least 10, 000 times, but it is always saying busy, so written mail to [protected]@payzapp.in, i didnot see reply from mail, so finally frustuated with the services offered by the hdfc payzapp, could you please respond back immediately and i need a quick resolution from hdfc bank.
                  Sep 14, 2017
                  Complaint marked as Resolved 
                  Please improve customer service
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 04, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Sep 04, 2017
                  Updated by hemarao1
                  Please find the transaction details" Transaction code - 00160, Authorization code- 003210" and also shared my registered contact details & transaction details on the following link:http://bit.ly/2aJ9wGW
                  Verified Support
                  Sep 06, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Sep 06, 2017
                  Updated by hemarao1
                  I shared the my experience using the below given link: http://bit.ly/2aJ9wGW on 04/09/2017, it would be great if you provide a ticket number once we submitted our experience, other wise your team always looking feed back/experience, even though if i provided necessary transaction details, today also i have shared my experience, here is the screenshot attached after submission of my feedback, could you please let me know why payzapp customer care number [protected] always busy, i am trying it reach from 01/09/2017, but till now it didnot happend, always received busy response

                  Sep 14, 2017
                  Updated by hemarao1
                  I got the money back without intervention of customer care, most worst customer care for payzapp related queries
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                    M
                    Manav Mahesh Chandra Manav
                    from Surat, Gujarat
                    Sep 2, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110008

                    Dear sir
                    I have made wrong transaction below

                    Date narration cheque/ref. No. Value date withdrawal deposit closing balance
                    1-sep-17 imps[protected] — vijb-xxxxxxxxxxxx7000-miscellaneous [protected] 1-sep-17 10, 000.00 11, 590.41
                    And correct transaction was
                    1-sep-17 imps[protected] — vijb-xxxxxxxxxxx0700-miscellaneous [protected] 1-sep-17 10, 000.00 1, 590.41

                    Now plz guide how m money will get fund to my account
                    If vijay bank told that is not correct account having 16 digit because their accounts hold with 15digits where my money gone.
                    Kindly confirm process to reclaim back of wrong transaction through chiller app.
                    Mahesh chandra manavhdfc saving account #[protected] cust id 25183281
                    Oct 7, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 06, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We request you to write to [protected]@hdfcbank.com mentioning reference number[protected] and confirm the below details:
                    1) If the transfer was done to an incorrect account number, please provide the correct account number of beneficiary.
                    2) If you have erroneously transferred to a beneficiary with correct account number and name, we request you to directly liaise with beneficiary for reversal.

                    -Bejoy
                    HDFC Bank Customer
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                      R
                      rsnarayan
                      from Bengaluru, Karnataka
                      Sep 2, 2017
                      Resolved
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                      Resolved

                      pre closure charges for auto loan

                      Address: Bangalore, Karnataka

                      Dear sir/madam
                      I have taken a auto loan in hdfc bank with reff to loan account no 32464728
                      I want to close my loan i was visited hdfc bank in cmh road banglore they have given my outstanding statement with prepayment charges @3.54% on outstanding principal when i have taken the auto loan at that time they told after 2years no preclosure charges and even other banks also not charging any preclosure charges for closing
                      I...
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                      P
                      Pavankumar R K
                      from Bengaluru, Karnataka
                      Sep 2, 2017
                      Resolved
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                      Resolved

                      Website: netbanking.hdfcbank.com/netbanking/CCLogin.html

                      Dispute transaction of rs 33139.6

                      Without the security layer like otp or transaction pin asking to me bank has allowed an unknown and unauthorized transaction.

                      I want bank to consider this error and keep me out of such torchure and disturbing actions from the hdfc bank officias who had alowed this transaction.

                      Hdfc customer care asked me to submit the credit card dispute form and after few days cc dispute team comes to me saying that this trannsaction was allowed with the unknown card holder name.

                      I have received the supporting documents from cc dispute team, and after verification of documents received, i further dispute the above mentioned transaction.
                      Oct 4, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 03, 2017
                      HDFC Bank Customer Care's response
                      Dear Pavankumar,

                      I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
                      I need to send a dispute form to HDFC bank. I called to phone banking and asked for email ID, she said to send the form to CC.[protected]@hdfcbank.com which doesn't exist. Please give me the exact email ID.
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                        B
                        bunga chengaiah
                        from Idukki, Kerala
                        Sep 2, 2017
                        Resolved
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                        Resolved

                        Address: Chittoor, Andhra Pradesh

                        Sir i'm chengaiah. B. My account number:[protected]. Srikalahasti. Ap. I had unable to take my atm pin number last 4 months. But i have transfer same bank (Karnataka) 15000. My family in ap. I have in karnataka. Money is urgent my family members. No leaves for myself in working days. So verify the documents resend my money or any further option. So please help me. My numbers:[protected], [protected]
                        Oct 6, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 05, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Please write to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line with the correct 14 digit account number and issue faced, for further assistance .

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          A
                          apushap
                          from Mumbai, Maharashtra
                          Sep 1, 2017
                          Resolved
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                          Resolved

                          My hdfc salary account is not in use since 2013. I had gone to the bank to close the account as i was getting regular mailers on my postal address. But to my surprise, i was told that i have negative balance.
                          Before this incident also, i had salary account with hdfc and icici bank but on leaving the organisation, the accounts were closed on their own so i never bothered but this time it was really discouraging to see negative balance. I complained and since i was leaving out of the station, i was told i would be intimated once the details have been worked out and now it has been 4 years i am still getting mails and it is bothering me now.
                          Oct 4, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 03, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            H
                            from Vizianagaram, Andhra Pradesh
                            Sep 1, 2017
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 532001

                            Sir
                            I have deposit the cheque in srikkulam branch andhra pradesh in my company a/c no-[protected] in favour of zerico life science pvt limited mumbai dated 28/08/17 but after three days amt is not reflected in company account
                            .. Cheque amt-49038
                            When amt is not reflected to company account i whent the bank to inqery the things then bank people said amount is tranfer to a/c no-[protected] by mistake.
                            Oct 6, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 05, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Please write to [protected]@hdfcbank.com with ref ID- TTU[protected] and confirm the complete address of the branch where the cheque was deposited, along with your contact number. Will assist you better.

                            -Bejoy
                            HDFC Bank Customer Assistance
                            Sep 07, 2017
                            Updated by [email protected] Ramesh
                            HDFC SRIKAKULAM BRANCH DETAILS

                            IFSC: HDFC 0001012
                            6-1-57 FIRST FLOOR
                            SHREYA, NEAR KRISHNA PARK,
                            PALAKONDA ROAD SRIKAKULAM-532001 AP.,

                            Sep 07, 2017
                            Updated by [email protected] Ramesh
                            HDFC SRIKAKULAM BRANCH DETAILS

                            IFSC: HDFC 0001012
                            6-1-57 FIRST FLOOR
                            SHREYA, NEAR KRISHNA PARK,
                            PALAKONDA ROAD SRIKAKULAM-532001 AP.,
                            Sep 07, 2017
                            Updated by [email protected] Ramesh
                            HDFC SRIKAKULAM BRANCH DETAILS

                            IFSC: HDFC 0001012
                            6-1-57 FIRST FLOOR
                            SHREYA, NEAR KRISHNA PARK,
                            PALAKONDA ROAD SRIKAKULAM-532001 AP.,

                            Ramesh : [protected]

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                              A
                              ashishpunjabi
                              from Hisar, Haryana
                              Sep 1, 2017
                              Resolved
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                              Resolved

                              Hi team,
                              I had my salary account with hdfc but after switching my job i changed my salary account.& even i requested bank to close my account now its been 2 years still i am receiving msgs calls & mails
                              Now again i requested to close this account they saying you need to contact to demat account & demat branch saying contact to bank.
                              I dont know how they are so irresponsible.
                              I am really fed up
                              Oct 4, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 03, 2017
                              HDFC Bank Customer Care's response
                              Dear Ashish,

                              I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                A
                                Annonymous143143
                                from Delhi, Delhi
                                Sep 1, 2017
                                Resolved
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                                Resolved

                                Address: 500032

                                Recently i tried to add money to my pazapp account but that transaction got failed at payzapp server and money got debited from my account. I tried to call the customer support to the available number present on internet.
                                The support from the bank was too worst. They provided wrong number on their website.
                                I want my money asap. I am urging hdfc bank people at lest to support customer by providing correct contact information.
                                Oct 7, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 04, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

                                -Bejoy
                                HDFC Bank Customer Assistance
                                Verified Support
                                Sep 06, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  V
                                  Vvikramaditya Pal
                                  from Delhi, Delhi
                                  Sep 1, 2017
                                  Resolved
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                                  Resolved

                                  Address: 122001

                                  Dear all.

                                  Inspite of cancellation of request for policy by hdfc they have issued a policy with the policy number 19498314 and deducted 15, 000 from my account.

                                  It was a situation that one of my policy got matured on 30th july 2017 and to surrender it online, they offered another policy of 15, 000. But i had approached noida sec-18 branch and submitted all the documents to process the surrender of my policy. I had mailed them at [protected]@hfdclife.com that i dont want to to take the policy anymore.

                                  Now when my surrendered amount credited in my account, they have deducted 15, 000 for the policy. I want my money back. There was no confirmation sent from them.

                                  This is ridiculous and that also from hdfc as an organization.

                                  Regards,
                                  Vikram
                                  Oct 5, 2017
                                  Complaint marked as Resolved 
                                  HDFC Life customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 04, 2017
                                  HDFC Life Customer Care's response
                                  Hi, please note that your complaint has been registered by us under the complaint no. [protected] and the same is being worked upon to offer you the resolution. The reply by us will be shared with you ASAP.
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                                    A
                                    akram111
                                    from Valsad, Gujarat
                                    Sep 1, 2017
                                    Resolved
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                                    Resolved

                                    Dont go for hdfc credit card
                                    Dear hdfc bank the way you treating your customers is not good! When we are applying for credit card, hdfc executive told us that it will take 15-20days for credit card procedure but it's been 43days applied on july 21, today september 1, still we did not received credit card, daily iam requesting to hdfc facebook book, mail, here everywhere even called to customer grivellence service zero updates, it's completed processing, it's despatch still you hold it with you! I am calling to customer care in the behalf of my mother she don't know how to speak, calling from my registered mobile number only!
                                    I hope you ppl despatch it as soon as possible
                                    I left all hopes on credit card!
                                    I won't complaint next time!
                                    Hope it's reach soon,
                                    Oct 4, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 03, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Akram,

                                    I request you to share your card application and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      prashant01071994
                                      from Noida, Uttar Pradesh
                                      Sep 1, 2017
                                      Resolved
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                                      Resolved

                                      Hello sir,
                                      I would like to bring your notice that i have made neft on 31/08/2017 from my hdfc account [protected] to sbi bank account number [protected] with reference id : n[protected] amount of 30000, but amount is debited from my hdfc ac and did not credit in sbi bank ac yet.

                                      Kindly credit amount or refund me my money as soon as possible

                                      Regards,
                                      Prashant chauhan
                                      [protected]
                                      Oct 6, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 05, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We would like to confirm that the transaction was successful from our end. Please check with the beneficiary for details.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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