HDFC Bank Complaints & Reviews

Hdfc standard life policy: 00109076 is in the name of mrs. Sivakala pankajan
We want to:
1. Speak to the company to ascertain the latest status of this policy and to know the current value. What is the contact no.?
2. Know if we can close this policy now?
3. Will this be an appropriate time to close without loss.
4. If this is not the appropriate time to close without loss; then when will that be?
5. What was our initial investment and what growth have we achieved on this policy?

You can email us. You may also speak to us on [protected].
Thank you.
Mrs. Sivakala pankajan

When i click on upi in account tab while logged in hdfc mobile app, it says "you are not allowed to do this transaction. Kindly contact your nearest branch". When i click upi option before logging in the mobile banking it goes to "update device" where it shows my mobile no and asks for secret question and answer
When i click the secret question nothing shows up. I could not not change the security question.
I registered my upi on hdfc only. I cant access my upi and i forgot my upi also. I cant link my upi with any other account.
When i called the customer care they said that they cant do anything or reset the upi id. I want to able to access my upi id.
I want the access o[censored]pi id
When sending the mail it was not sent. I called the customer care thy said that they cant do anything i cant access my upi

Name : gopikrishnan s

Mobile number: [removed]

Hello sir i want to inform that my account have balance deduction issue without atm card using and show it narration is related to pos using. But i don't have any transition about related to pos or atm card related. So please sir give me information related to my wrong transition. And provide me my ballance which debited wrong methode. Please sir
Mo [protected]

Dear seniors of hdfc bank -

Please pay some attention to resolve my issue.

This is my second complaint for the same issue, i am waiting for the solution from bank but unfortunately bank have no time to address the issues other then auto mails.

Following complaint i had made on 7th july and since then i am waiting for the solution since i have been wrongly charged around 15k in multi pal transaction that too without my intimation/agreements.

My last complaint is still open but bank has shared me mail that it has been closed. (Ttu[protected]th july 2017)

I have not received any calls from bank other then 1 call made by branch staff who was damn rude to discuss the matter and moreover rather then providing me the solution unnecessarily threatened me over call and took the whole conversation in different way.

It is highly disappointed to be a customer with hdfc bank.

My last complaint.

Hi

I have a car loan from kotak mahindra bank and esc made through hdfc bank since i had my salary account in hdfc only, this loan has started in 2012 and my esc was automatically deducted from my salary account, however it was never the pain until i was getting my salary into hdfc but due to some issues with hdfc my company has shifted the salary account from hdfc to axis and now the real trouble started, i tried to maintain a sufficient balance in hdfc but sometimes esc amount got deducted and sometimes it wasn't, i never checked my hdfc bank account since it seems a smooth account & esc's but one fine day i came to know that every esc bounce has charges that too even after i have amount in my bank, 2-3 month there were chances where in i couldn't pay emi's and cleared the same with kotak via cash payment & my emi with kotak was never stacked.

I have been charged around 850+ taxes multiple times, where in i have paid all my emi's to kotak on time.

Please help to get the charges reversed since i was not aware about the same.

Please contact on [protected]@yahoo.com for further details.

Regards
Anil

Complaint marked as resolved aug 8, 2017
Complaint status
[jul 07, 2017] hdfc bank customer support has been notified about the posted complaint.
Hdfc bank customer care's response, jul 08, 2017
Dear customer,
Kindly mail us at [protected]@hdfcbank.com from registered email id along with customer id, charges details, and your registered contact details mentioning reference id ttu[protected] in the subject line. The concerned department will assist you.
-manoj
Hdfc bank customer assistance
Updated by anil_ksaluja, jul 22, 2017
I have replied to said it. Please support
Updated by anil_ksaluja, aug 01, 2017
I am still waiting for the resolution for my issue.
Updated by anil_ksaluja, aug 03, 2017
No one have reverted to me, seems hdfc has lost even courtesy to address the complaint and revert to its customer.


Complaint status
[aug 11, 2017] hdfc bank customer support has been notified about the posted complaint.
Updated by anil_ksaluja, aug 20, 2017
No revert from the bank. A big shame on hdfc customer service
Updated by anil_ksaluja, aug 31, 2017
Still waiting for the revert.

My self bhaskr bhatt, i by hdfc life policy in 2014 but some personal reason i unable to continue my policy but now a day your agent is cheating with me and calling me for to back money from my policy.
One person mr. Aashish agarwal (Mb.[protected]) is called me & give security to give my money to back he give a condition to refund money. First i pay 2 years remaining policy that amount is 30, 000, he send me a form and told send a check of 30, 000 by post in haridwar address. But after few days i understand he is cheating with me. He is opening my new policy
Your service is very bed i am fed-up with you services. You are only cheating with person, as well as mr manoj (Mb. [protected]) and ms aditi (Mb.[protected]) also called me they are also attached with mr aashish agarwal.. Please find solution for my policy. Other wise i clame is consumer court my policy no is 17212869 and my mb.[protected]

I neelakanta working as hdfc life my emp code 158912 17/07/2017 to 17/08/2017
No account up date ess portal problem is
I applied salary account aug 3 my account active after regination accpected date 10/08/2017 my notice period complete 17/08/2017... My salary account active 18/08/2017
I have not receive any salary particular period hr valasc i will try 100 times more call she can't life my phone call +[protected]
Pls give me idea my email id [protected]@ gmail.com
My mobile [protected]

Hi,
On 16th august 2017, i purchased a product 'wildhorn combo set' from amazon.in
While i was placing the order during payment the first transaction failed to placed the order but amount of 849. Rs got deducted from my credit card and i received message for revised payment.
And then when i proceeded with revised payment again 849. Rs got deducted from my credit card and order was placed.
But i haven't yet received the refund of 849. Rs from the first payment gateway transaction failure.

Hi hdfc team,

I am writing this mail to bring to your notice a very unfortunate event that happened today which is highly unprofessional and inappropriate.
Between me and my family we hold many hdfc credit cards and bank accounts and we appreciate all your services.

But this particular incident is shameful, we have amount of around 1 lakh inr deposited in the account of awas vikas (Government housing body) o[censored]ttar pradesh, through one housing scheme. Later we decided to withdraw from the process and asked for refund, this is pending since april, 2017 and now its august end. Despite multiple reminders from awas vikas refund was not initiated and they had sent various reminders, then one hard copy letter was being sent to ashok marg branch of hdfc bank.
Bank manager is very rude and unprofessional and does not know how to talk to customers, on call also he talks as if he is supreme authority of hdfc bank, he denied recieving any letter, later when chief finance officer called him, he confessed that he got the letter in july itself but didnt process the refund.
As of today, my mother visited the branch, she is also a manager serving in government body, but he taked to her in very rude manner and dismissed without giving proper details.
After when sathish sir called him, he ewas vey pissed and i dropped him multiple mails and asked to acknowledge them this was his reply..

"i wont reply to each and evry mail i get, who are you, and why should i reply, who the hell is sathish to scold me"
This carried on for long time, later he threatened me that my money will not be refunded, i can do whatever i want. He seem to have some sort of disorder with his authority, as he was shouting the same thing again and again.

Kindly look into it, this type of behavior is highly unacceptable and i expect appropriate action to be taken against such people.

After abusing, he blocked all my numbers and he has assured me that he wont initiate the process, i have informed the same to chief finance officer of awas vikas uttar pradesh.

Pfb details of manager and bank:-
I am sure many past complaints will also be there against this person because of his behavior.
I checked on google reviews, you can check reviews for this person as well.

Name:- manoj minocha (Manoj. [protected]@hdfcbank.net)
Branch:- ashok marg branch, lucknow.
Ifsc branch code:-hdfc0001267
Contact number:-[protected]

Pfb mails of the conversation.

Regards,
Shashank

I holding your hdfc credit card for more than 3 years, i need a complete breakup of my debit and credit details from day one. Moreover i wanted to know the date andyear on which i have taken the credit card. The charges levied are extremely high i wanted to go for final settlement and wanted to close down the card. Currently i have no job i will not be in a position to pay the amount 67800.

Please let me know the esclation id or contact person so that i will mail the details.

Credit card no: 5459 64xx xxxx 6508
Email id - [protected]@yahoo.com
[protected]

Beware of kathua hdfc bank
In kathua hdfc bank executive don't say to customer what i can do. Executive of bank open the account of customer and don't tell what the further procedure?. That person (Executive) automatically debit money from account without any intimation to account holder.... Plz beware and don't open acc in private bank

Gali ka kutto sa bacho bolta kuj ha karta kuj ha.. Be open account in govt bank and be open policy in govt authorised plate form..

I had taken a children's policy with policy number = 15513939. The policy was issued to me by mr. Maanas (Tel :- [protected]).
The premium payment started from october 2012 and the premium payment frequency is annually. When i had taken the policy, i had requested your agent to issue the policy for a duration of 10 years i. E., the first premium payment would be in october-2012 and the last premium payment would be in october-2021....

Hello sir,
I have been charged anonymously many time in single month for an example
My account has been deducted the 1770 money on 30th aug 2017 stating that :
Inter-brn cash chg incl gst 100817-mir[protected].

My account number : [protected]
Name : murugan ramsamy
Branch : pattukottai.
There is another deduction without any explanation on 29th aug as follows :

Installment pay. Transfer from casa.[protected]

Please do the needful.

Thank you.

Pls refund money.
Thank you.

Dear sir/madam
I am vikas verma having a/c in our hdfc payzapp with mobile no. [protected]. Today morning i transfer fund in incorrect a/c number. Please help me out and cancel that transaction and reserve the amount again to my payzapp a/c. Screen shot of transaction i m providing below.
Amount : 5000/-
Transaction date :31 august 2017
Incorrect a/c no. :[protected]
Correct a/c no. :[protected]

With regards
Vikas verma ([protected])
39 vashist park pankha road new delhi -110046
([protected]@gmail.com)

I have applied for the hdfc credit card in starting of this month on 3rd of august and your executive told me that it will be delivered to you in 10-15 days. But today 23 days gone, my friend who applied with me, he received the card but i am still waiting and through which person i applied that executive not picking up the call. His name is amit jha and the contact number is[protected].
I don't know what is the problem and why no one is giving the status of my card to me. Please take some action for this.

My details:-
Name - jitender singh
Dob - 02/11/1994
Reg. Mobile number - [protected]
App. No. - cc32976437

I've applied to open bank account in hdfc... Verification process completed.. I got mail from hdfc that my account was opened.. I didn't get kit.. Some one called me they said they are calling from hdfc and asked my date of birth and address.. I opened my ac in odisha.. But i got call from tamilnadu.. From this number [protected]..in the mail they said my password is my dob.. To open bank ac details..in the phone cal they only asked my dob. I thought it was verification but actually my verification process was completed.. How do i know is it fake call or hdfc bank call??
In true caller some people reported the no. Was spam? But i said details that i thought the bank kit was not arrived may be it was the verification process.

3days has been completed!!
Daily iam requesting you!!
Still it's showing in process only don't know why its happening with my application! 40days has been completed no updates nothing!! And you called your self as reputed bank!
I have never thought it will happen like this! Please iam requesting you make it as soon as possible please application number [protected]w7
Still iam counfused that it was approved or not!!!

File number[protected]

The loan amount which was approved 3months ago!! I'm having tough time with your hdfc personal in getting the amount disburse. Every time i keep hearing false promises and unacceptable reason.

I'm tried of following up with hdfc and looking forward to get this cancelled as it didn't helped me any ways to fullfil my requirement on time and reimburse all my amount which i have spent on this loan.

[protected]@hdfcscales.com was the one who was following up and now he doesn't even answer my phone call.

This is disrespectful and not acceptable in any manner!!! I'm disappointed with the way hdfc is treating customers!!!

Looking forward for your response on cancellation of this loan and return my money back which i have spent..

Regards,
Rajesh bk

Hdfc/ one assist — cancellation/deactivation o[censored]nauthorized one assist mfee

2 reviews
Am amol18 on may 7, 2017
Submit a complaint
Hi,

I am a hdfc bank credit card holder. The bank has auto debited rs 1299 from my credit card number ending with 5459xxxxxx7568 without my authorization on date:30/08/2017.

I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

Registered mobile : [protected]

As per your received mail, oneassist relationship number : 2601717

Regards,
Imran

19999pay not my card. Card lost please incvary.

Hello,
On 25th aug, i transferred 5000 rs to a wrong idbi account from my hdfc payzapp account.
It was supposed to be sent to my account [protected] but it got transferred to another account [protected].
Transaction id[protected]
I visited both the banks on monday and told them the incident in details.
But no bank is ready to take the responsibility and solve the issue.
Idbi bank customer care gave me the details of account but said as hdfc is the initiator of the transaction, they have to raise the request.

Hdfc bank said, as the transaction has completed, they can not raise the request and idbi bank has to support.

Please help me and refund the money or at least contact to that person and ask him to send it back.

Thanks,