[Resolved]  HDFC Bank — refund of transaction rs.40, 700/- done wrongly

Address:Chandigarh, Punjab, 160030

I had booked inadvertently a ticket at mmt site which i had already booked before. Then i immediately within no time tried to cancel that and mmt site shown me rs.40204/-. But, after sometime it shown me 25, 612/- and finally again they conveyed it rs..9944/-. It shows that they themselve are not clear about the things at all and still gave nothing in my account till now. They are trying to manipulate the issue and want to keep whole money with them.
So, i want to decline this transaction from my card to save my hard earned money. All the screen shots are available with me for reference if required.

I hope you will understand my agony and will help me out by not releasing this transaction to mmt at all.

I shall be highly obliged.

Preety chugh
[protected]
Was this information helpful?
No (0)
Yes (0)
Nov 30, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Oct 25, 2017
Sharan reddy's response
This is SARAN BASAWESWAR REDDY employee code S29439 . I worked HDFC BANK in Bangalore from 29-Jul-2016 to 17-feb-2017.i am requesting for FnF statement and resignation acceptance letter.
Verified Support
Oct 30, 2017
HDFC Bank Customer Care's response
Dear Preety,

I request you to share your Account No./Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Resolved] HDFC BankPayzapp transaction failed of 2000/- but money not refunded from 24 October 2017

Hi,

My Rs 5000 transaction was failed and never refunded by payzap team, it always says technical issue but deducting public amount.
Customer serve is not working no ph no and email id are working.

please refund amount asap

attached screenshot of my failed transaction.

To
Hexa department,
This is SARAN BASAWESWAR REDDY employee code S29439 . I worked HDFC BANK in Bangalore from 29-Jul-2016 to 17-feb-2017.i am requesting for FnF statement and resignation acceptance letter.
I have made an online transaction on 29 sep of rs 12000.
Towards holiday adviser..Transaction ID 517901
But as per observation the company is fraud,
So I want to get my amount refunded..
Please do the needful..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32726
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information