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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32913
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HDFC Bank reviews & complaints page 1127

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A
Ashishrshukla
Oct 6, 2017
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Address: Raipur, Chhattisgarh, 492001
Website: [email protected]

Request for refund inlegal transaction brokerage and loss made by company.

Dear sir

i request you to refund brokerage and loss that made by the company without my knowledge and permission.

This share sold without my permission as

following.

Amtek auto ltd. 29/6/2017.

Idfc bank ltd.

Idfc ltd.

Jaiprakash associates ltd.

United ltd.

Kcp ltd.

Suryalakshmi cotton mill.

So i request you to please pay the amount of those share sold without my permission in this year high. Because i kept all the shares since last one and half year and your company sold without my permission.

The trade made after 29/6/2017 to 30/9/2017 was not made by me without my knowledge and permission. I request you to refund my fund as soon as possible.

Regards

A shish shukla.
[protected].
HDFC Securities customer support has been notified about the posted complaint.
Guys first i would advise not to open dmat account with hdfc secutiy.as customer service is pathetic, they dont release your fund for 3 days even if it was done in intraday .call to customer doesnt connect soon it takes long and if connects then the ececutive keeps u on hold for 20 minutes and if he comes on line says, replies rudely.
Dear sir/madam,
I having Savings account in our HDFC Bank, Account Number : [protected], Last 1 Months i was tried to apply credit card in net banking site but Net banking shows error (YOUR REQUEST CANNOT BE PROCESSED TEMPORARILY.WE REGRET THE INCONVENIENCE CAUSED)...Pl kindly resolve this issue...
In spite of opening my DMAT account hdfc not send me password since 25 days.
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    A
    from Indore, Madhya Pradesh
    Oct 6, 2017
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    Address: 388255

    Sir,

    Wothout any information they charged me 1299 towards subscription. I just don't want the subscription and please cancel my subscription for my hdfc credit card ending with 4186. Other wise cancel my credit card, i don't want to spend money on all these things.

    My number is [protected]
    Mail id is [protected]@gmail.com

    Thanks & regards
    Altaf shekh
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      Ravinder Kumar Koli
      from New Delhi, Delhi
      Oct 6, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi

      Dear sir

      I applied for personal loan from hdfc bank for rs. 1 lakh only.
      Same was approved by bank on 29.09.2017 with reference number 51448611.
      But from that date no person is picking my phone for disbursement of loan. I called so many times.

      I am unhappy with this poor service of hdfc bank.
      Please cancel this and send my all documents and cheques return back to my office (B-55 okhla phase 1, -110020, new delhi)

      Related persons
      1. Rakesh ([protected])
      2. Sunita[protected].

      Regards

      Ravinder kumar
      ([protected])
      Nov 7, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 07, 2017
      HDFC Bank Customer Care's response
      Dear Customer,

      Please elaborate on your concern for me to assist you.

      -Bejoy
      HDFC Bank Customer Assistance
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        कमल पुण्डीर
        from Bathinda, Punjab
        Oct 6, 2017
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        Address: Chandigarh, Punjab
        Website: one assit mfee

        I'm using hdfc credit card from last week, card number ending with 3494. My account is activated with one assist mfee and charged amount 1299 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card who you have deducted in my credit card account
        Cust id[protected]
        Mobile no-[protected]
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          vikasranu
          from Allahabad, Uttar Pradesh
          Oct 6, 2017
          Resolved
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          Resolved

          Address: Varanasi, Uttar Pradesh, 221002

          Dear sir

          My self vikas kumar chauraisa,
          Bank branch coad is =[protected]maidagin road varanasi prime
          My gold loan a/c no. Is =70934100
          Gold loan opening date is =19/05/2017

          Till now i am not receive my gold loan insurance paper.

          Please do favour.

          Regard
          Vikas kumar chaurasia
          [protected]
          Add=s-9/143 l p nai-basti hukulganj varanasi
          Pin=221002
          Nov 22, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 12, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          We have taken up the matter with concerned team and will respond to you on your registered email id in 5 working days. The reference number for your query is[protected].

          -Anay
          HDFC Bank Customer Assistance
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            B
            Baburao S Lokhande
            from Kolhapur, Maharashtra
            Oct 6, 2017
            Resolved
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            Resolved

            Sir,
            I am a senior citizens and having saving account in your bank. I received a new debit card by courier. I went to ahmednagar branch on 3rd oct.17 for enquiry about new card withdrawn capacity. I am going to cashier counter. I asked to mr. Joshi one cashier but he was not knowing max withdraw so he asked one lady seating near him and shows the debit card.
            The lady thrown this card on ground and crying loudly don't asked me. I fill very bad to seeing this drama other cashier's also seeing.
            Please can you give the warning that lady. And give me satisfaction.

            B. S. Lokhande
            [protected]
            Nov 6, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 06, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused to you. Please email us at [protected]@hdfcbank.com and share us your mobile number and branch name and address where you had visited. Kindly also mention the date of visit. Kindly visit the following URL to access information for the complete address details of our Branches: http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch

            -Bejoy
            HDFC Bank Customer Assistance
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              D
              Dimple Shah 1975
              from Vadodara, Gujarat
              Oct 6, 2017
              Resolved
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              Resolved

              Address: Vadodara, Gujarat, 390020

              I am banking with hdfc bank since long & my customer id is 9537405

              Am also enjoying the credit card issued by our bank & have auto debit facility

              Since last 3 months i am not receiving credit card statement, where i am unable to know the charges as my accounts gets safely funded & have faced this difficulty 3 months where i didn't get the statement but recd the message on last day, so would appreciate by giving standing instruction to send the credit card statement on regular basis

              Would appreicate your earliest feedback on my registered mail
              Nov 6, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 06, 2017
              HDFC Bank Customer Care's response
              Dear Customer,
              Dear Mr. Shah, we are fully sensitised to your query raised with regard to your credit card and we note that your statements are sent to your registered email address as available in our records without any bounces. With online Netbanking facility you can access your card account information and can view your latest 6 months statements. We request you to logon to Netbanking facility for quick access of monthly statements. In case if your card account is not registered for netbanking facility please do visit our website
              www.hdfcbank.com > Personal > Ways to Bank > Bank Online > Netbanking > Register online

              -Bejoy

              HDFC Customer Assistance
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                T
                Tayab Ali
                from Badarpur, Assam
                Oct 5, 2017
                Resolved
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                Resolved

                Address: Jorhat, Assam, 785001

                I have paid an amount of rs. 6889 as a premium of lic policy no[protected] through hdfc netbanking bearing cheque/ref no[protected] on 05/09/2017. After 5 days later, rs 6889 had been auto debited through hdfc smartpay from my credit card ending 6824 on 11/09/2017. I have lodged a complaint on hdfc customer care bearing complaint no-[protected] on 22/09/2017. But till today, my money has no been refunded to my account.
                Therefore, i request you kindly do the needful so that i get my amount back.
                With regards
                Md tayab ali
                Email:md. [protected]@gmail.com
                Jorhat, assam-785001
                Nov 6, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 06, 2017
                HDFC Bank Customer Care's response
                Dear Mr. Ali,

                We have reviewed your comments expressed with regard to your credit card and we wish to inform you that the Smartpay payment of Rs. 6, 889.00 at M/s. SPAY LIC REFUND #[protected] is credited to your card account on October 5, 2017.The relevant credit will reflect in your October 2017 statement.

                -Bejoy
                HDFC Bank Customer Assistance
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                  A
                  amit1836
                  from Delhi, Delhi
                  Oct 5, 2017
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                  Address: Faridabad, Haryana, 121001
                  Website: .

                  R/ sir/ madam

                  Meine apni bike apache rtr 160 white colour ki bike 07.10.2017 ko sohan motor india se purchase ki thi jinhone meri bike ka insurance hdfc ergo general insurace company se karvaya tha lekin jo detail thi vo diffrent thi mujhe at the time of renewal of policy par pata chala ki jo mujhe sohan motor ne policy di hai vo to mera policy no. Hi nahi hai phir meine hdfc ergo phone kiya to mujhe pata chala ki meri policy mein 420 hua hai mein hdfc se request kiya ki meri information update ki lekin kisi executive ne mera insured declared value 73, 000 something amount se less kar ke 66, 000 something kar diya meine unse request ki lekin unhone mana kar diya ab meri policy renewal date 06.10.2017 hai jiske vajah se mein apni policy renew nahi karva paunga apse request hai ki meir idv value 73, 000 something ki jaye

                  Thanking you
                  HDFC ERGO General Insurance customer support has been notified about the posted complaint.
                  Recd SMS msg FROM HDFC dt 5th oct 17 @1743 policy sent vis Blue Dart AWB No [protected].suppose to get call fm your courier of[censored]nfortunately nothing recd.on 9oct visit your T Nagar off after finding status yr site. but they refused to deliver my document even after getting mail from the HDFC.this is highly reckless way of handling Int"Media cus
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                    A
                    Akshay Nashine
                    from Jawad, Madhya Pradesh
                    Oct 5, 2017
                    Resolved
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                    Resolved

                    Address: Raipur, Chhattisgarh, 492001

                    Dear sir,

                    My account no. Of hdfc bank is[protected] and i have done last 4 transaction, 3 transaction on 27th sept and 1 transaction on 4th oct and each transaction is rs 1000 on same account no. But amount was debited and not credited in beneficiary bank. I have already registered complain on hdfc website but did not get proper response.

                    Regards
                    Akshay
                    Nov 6, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Oct 05, 2017
                    Updated by Akshay Nashine
                    Find statement of beneficiary bank

                    Verified Support
                    Oct 06, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have checked at our end and note that the account number shared by you is incorrect. Please email us at [protected]@hdfcbank.com and share us your correct account and transaction details so that we can check and assist you with your query.

                    -Manoj
                    HDFC Bank Customer Assistance
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                      S
                      Sneh Lata shilpi
                      from Bengaluru, Karnataka
                      Oct 5, 2017
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                      Address: Chennai, Tamil Nadu, 600119

                      I have seen Amazon has initiated my refund on 13th sep 2017 but still i have not got my refund back. I have the reference number also.
                      And none of the hdfc customer care is receiving the call on [protected]

                      Just refund whatever money is pending.
                      And ask to pick up the customercare call. otherwise call back to customer.
                      No money is refunded from hdfc site
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Oct 06, 2017
                      Updated by Sneh Lata shilpi
                      This complain is not at all resolved.
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                        R
                        Rajalaxmi M
                        from Bengaluru, Karnataka
                        Oct 5, 2017
                        Resolved
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                        Resolved

                        Address: Belgaum, Karnataka, 590001

                        Sir,

                        With reference to the above subject, i have called 5 to 6 times to customer care, all the times they are telling they will give a call back till now i have not recd any call..

                        While issuing the credit card they told me there is no charges for this card and this is life time free card, and they have only increased my credit limit also, i am using this card since from 2008 till the date i have not recd any membership fees, but all of sudden without my notice they charged me 2500 membership fees and interest all together rs 4100/-.

                        Kindly look into this matter.. I have never denied to pay the amount always i have paid the amount may be 4 to 5 days here and there.
                        Nov 11, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 06, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We can help with that. Please write to [protected]@hdfcbank.com with your Card details, Charges detail & registered contact details Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          F
                          fslmansuri
                          from Hyderabad, Telangana
                          Oct 5, 2017
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400 013

                          This afternoon i had gone to hdfc bank to collect my debit card which was already delivered to the branch and is still lying with the branch. I spoke to the branch manager as well and i found her very rude and was very harsh as well. When i told her that coming to the branch is just a waste of time and the reply which i got from her was 'thank you'.
                          Being such a reputed bank never expected such a behavior from a branch manager. When spoke to other staff from the same branch, i got to know that she has always been very rude to the customers and there is no point in discussing things with her because she doesn't care and will continue to work the way she likes it.
                          Request you to please take action against her as she is unaware of the word 'customer service'.
                          Below given are the branch details:
                          Name: hdfc bank.
                          Branch: kamla mill, lower parel.
                          Branch manager name: faraaz balsara.
                          Nov 12, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 06, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused to you. Please DM us your complete name and mobile number and the date of visit at our branch so that we can take it up with the concerned team and assist you. You can also email us the above details at our email Id: [protected]@hdfcbank.com.

                          -Manoj
                          HDFC Bank Customer Assistance
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                            I
                            Indr@ni
                            Oct 5, 2017
                            Resolved
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                            Resolved

                            Website: www.oneassist.in

                            I am indrani bhattacharyya. My relationship is 1508392. I want this plan to be cancelled immediately and as i have not used any service so i want complete refund also. I was made to think by bank executive that this plan is mandatory. If i want to keep my card i have to take it. I am not interested in this anymore. Please cancel the plan and refund my money. Thanks.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Oct 05, 2017
                            Updated by Indr@ni
                            Hi i am indrani bhattacharyya. My policy no is[protected]/1.

                            I want to cancel this policy and as i have not used any service of this. I am also applying for refund of my money. But when i am trying to cancel this, the site says no active policy of this no. I am not interested in this policy any more. I can't reach phone banking. Please check and cancel it immediately.
                            Dear Customer

                            Greetings from OneAssist...!

                            We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2418834 & the refund will get processed in 7 working days.

                            Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                            Regards

                            Sagar

                            (Team OneAssist)
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                              P
                              PrityPandeyyyy
                              Oct 5, 2017
                              Resolved
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                              Resolved

                              Address: 560035
                              Website: HDFC internet banking

                              Hdfc has deducted 15, 603 rupees on 22nd october and again on 5th october it deducted 10, 171 rupees from my account without any reason and email notification.

                              I approached the bank but they did not provide the reason or any proper response why it deducted and told they don't know the reason.

                              This is not at all acceptable to deduct such big amount without any notification.
                              +2 photos
                              Nov 6, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 06, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We'll look into that for you. Please write to [protected]@hdfcbank.com with your complete issue, charges detail, Account No & registered contact details.Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll sort this out for you.

                              -Manoj
                              HDFC Bank Customer Assistance
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                                K
                                Kavya Rajshekar
                                from Bengaluru, Karnataka
                                Oct 5, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560002

                                Hi,
                                Below are the transaction details
                                Date :5 october 2017
                                Time : 11:04 am
                                Transaction details: i went to atm to draw 20, 000 and i entered that amount but amount was not dispatched from a machine.. And i got message to my mobile saying amount is deducted.
                                So i need my money back.
                                Do it at the earliest
                                Issue detail: my amount 20000 is not dispatched by machine but got deducted from my account.
                                Please help in getting back my money.
                                Nov 11, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 06, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Sorry to hear of your experience. We'd like to help you resolve this. Please write to [protected]@hdfcbank.com with details of your complete issue, transaction details, your Account No. & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                -Manoj
                                HDFC Bank Customer Assistance
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                                  A
                                  ASHOK RAJ S
                                  Oct 5, 2017
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu
                                  Website: HDFC PL

                                  Hdfc pl: 22649064

                                  I'm not getting official phone call from the hdfc pl for the above mentioned personal loan.

                                  4 to 5 emis are left with me, i have requested for settlement for this loan. But i havent received any proper call from the hdfc team.

                                  I'm getting a call form the anonymous person and no professional talk. They threatening me. I dont want this behavior and unprofessional talk.

                                  I've requested all the person for settlement for this personal loan.

                                  Please assist me to get the proper call from the official to speak professionally and settlement for this loan.

                                  Thanks in advance
                                  Asokaraj s
                                  Nov 15, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 06, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We understand that our Collections Manager Mr. Suresh Vijayakumar has contacted you and has addressed your queries. For any further clarification or assistance, please feel free to speak to Mr. Suresh Vijayakumar on [protected].

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    A
                                    Akshata Mahadik
                                    from Mumbai, Maharashtra
                                    Oct 5, 2017
                                    Resolved
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                                    Resolved

                                    My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of oct 2017 i had called customer care but i didnt got satisfactory responce from them. When i logged in to my account through net banking for some reason on 5th october 2017 and i see that i have rs -858 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer
                                    Nov 17, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 06, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I'll ensure this is taken up promptly. Please share your complete issue, Account No.& registered contact details on [protected]@hdfcbank.com Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      J
                                      John Haokip
                                      from Hosur, Tamil Nadu
                                      Oct 5, 2017
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                                      Address: 560048

                                      I recieved a call when i post
                                      (I have been using hdfc for more than 1 year and 10 months for my salary account but today when my salary is credited, and when i check it shows -10418.84. My salary or bonus was 13048 credited but it show negative amount of 10418 in my account.
                                      How is it possible that the company i work open the salary account for me is in negative as well as deducted from my salary.
                                      I want my money back and need an explainetion for this.
                                      My contact details
                                      John haokip

                                      And they took every single rupee including the negative balance from my account please help me to find this guys also who is responsible for for this website.
                                      Please i need someone who can help out from the govt
                                      [protected]
                                      [protected]
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                                        S
                                        saundarya pratap kunwar
                                        from Mumbai, Maharashtra
                                        Oct 5, 2017
                                        Resolved
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                                        Resolved

                                        Address: 560001

                                        I opted one new policy after handing over the previous one on sat, aug 19, 2017. For this, i have not received my policy document for policy number 19530087. I did multiple followups with local branch in mg road, bangalore. And they refused for about the fact that it has been delivered to unknown person. On a followup with your customer care, i was informed that the document has been delivered to someone else, whom i do not know and is neither policy holder, nor nominee nor even a member of my family. It is an act of irresponsibility from bank for such a confidential and critical document.

                                        Hence requested for cancellation : "i request you to please consider this email as my refusal to the policy and would like to cancel it effective today."

                                        I am still following up this group o[censored]nprofessional/irresponsible s.

                                        Please help me with this as i am really do not want to have any further relation ship with group in future.

                                        Following is the last email written to them:

                                        As i have mentioned earlier, that
                                        - i do not know who is subraj???

                                        - i have not received any document.

                                        - hence i want to cancel this policy.

                                        Dose hdfc bank says that these confidential document can be handed/delivered over to any person 'relevant' or 'non relevant'? If yes, please reply clearly.

                                        Or you have delivered it within your bank to some??? This is what i understand as per your response for here in this case. If it is so, then this will is totally unfair and fraud business.

                                        I request your valid clarification on this as you are blocking my money and i am loosing my money for a time without my confirmation on this.

                                        - sp kunwar
                                        Nov 7, 2017
                                        Complaint marked as Resolved 
                                        HDFC Life customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 06, 2017
                                        HDFC Life Customer Care's response
                                        Hi, we request you to write to [protected]@hdfclife.com from the registered email ID. Thanks (HDFC Life)
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