[Resolved]  HDFC Bank — welcome mailer not received, unable to recharge fastag

Address:560103

Welcome mailer not received - could not get the wallet id. So, wallet id is mandatory to be entered to login to the fastag portal of hdfc. I have my rfid and vehicle no.

My vehicle no is ka01ml4883. Rfid is[protected]. Pleas send my wallet id, to enable me to login and recharge my fastag.

The fastag portal should make it mandatory to enter only 2 of the the 4 fields - with vehicle id and the rfid, one should be able to login. But they are making the wallet id as mandatory.

Welcome mailer is not in spam as well - have checked my mailbox thoroughly.

I need my wallet id as the solution.
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Feb 8, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2020
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear sir,
I need urgent NOC please send me this email id [protected]@gmail.com nd cont no [protected]
Hi Concern,

I have clear all my dues, but still not received my NOC
HDFC customer service is not responding for the below question asked. Their customer service is pathetic.

Question- How to add car registration number to HDFC fastag account?

The email is from :

[protected]@gmail.com

wrote on -16th December

Thanks.

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