[Resolved]  Healthkart — money deducted but order not placed

Address:Gurgaon, Haryana

I was ordering muscleblaze 2.2lbs whey protein cafe mocha on healthkart app. It was showing error with debit card thats why i paid through upi. But when i paid through upi, my money got deducted and there is no order placed on 12 june at around 2.20 am.
I need my money back.
Please refund it fast.
My email id is [protected]@gmail.com
Check my phone no. Associated with it
Name - vishal bansal
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Jul 17, 2018
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2018
HealthKart Customer Care's response
Hi Vishal,

Apologies for the inconvenience caused to you. We have checked your account and found a successful payment of Rs 1819. The order HKA[protected] has been placed in lieu of the payment received.

Your order will be dispatched from our warehouse within 1-2 working days. Please expect delivery within 2-3 working days from the date of dispatch. However we will try to deliver the product as soon as possible.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Thank You
Stay Healthy
Team Healthkart
Complaint comments 

Comments

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