HealthKart Complaints & Reviews

Hi team,
I've order muscleblaze whey gold 2.2lbs on healthkart. The money got debited but there's no orders i'm my account and no sms/email confirmation.
This happened on 31 october 2017
Around 7:45.

Please refund the entire amount or deliver the product. Contact me on the given email or the phone no associated with.
Myself nikhil,
Email: [protected]@gmail.com
Thank you

Dear sir/madam,

I have booked a cod from healthkart order id[protected] name yug thakur. I got a massage from xpressbees that on monday 7.08.2017 my cod will deliver but unfortunately at night i saw in xpressbees status that your courier agent give the update that consign not available, i have call your customer care several time and from there only assurance come that your shipment will deliver with in 24 hours but 72 hours gone no phone call from xpressbees. I am very much feed up with your courier service and it is impossible for me to follow up so many time.

Looking forward for your speedy delivery and response.

Regards

Yug thakur

I had received my order on 18th october for domin8r mass mutation 2lbs and when i opened it on the 19th. There was a lot of residue on the box which i thought could be dust. I opened the outer seal and when i opened the cap i was shocked that the inner seal which is sealed for protection against adulteration was opened. I mailed the healthkart team and sent all pictures required.

They took a good one weeks time to come to a conclusion and yesterday i receive a mail which states that the you have opened the outer seal so we cannot do anything.

Inner seal may have got opened due to mishandling in transit. How does that even make sense?? If there is a mishandle, the outer seal should open not the inner one.

I am going to take this higher now because if something happens to my health after consuming that product, will healthkart be liable for any health issues caused?

More than half my office colleagues and friends use healthkart. I will definetly recommend them not to use because they are just bothered about money and not customer satisfaction and health.

Horrendous service.

I have purchased 4.4lbs muscleblaze whey protein from healthkart. According to muscleblaze for authentication one should get scratch code under the cap but i have got a simple sticker with code.
Is my product is genuine?
My healthkart order id is hkm[protected]
I am attaching the picture of the sticker.
Please reply as soon as possible.
Thank you

My order no is hkm[protected], it was send via xpressbees courier with tracking no.[protected]. It should be deliver to me by 11 september, but i get this on 13 september. It is a xtreme force muscle fuel anabolic 5 lb.
It is not send from healthkart warehouse, it is send from esn mumbai without quality check. Healthkart is also doing same like shopclues, snapdeal and amazon. They send product from their associate without quality check. So there is no guarantee of authenticity.
When i opened this box, i get product in opened seal condition. I complained about this to healthkart. Healthkart wants to send back to their associate for quality check.
Now here is a problem vendor send me a product in name of healthkart and now vendor will check its quality if vendor will satisfy then healthkart credit reward point in name of return, if vendor will not satisfy then he will dispatch same product to me, so now i m totally depends on vendor. Aa everyone knows that why vendor will accept his fault. So healthkart is only taking commission. No quality check done via healthkart before shipping.
I get a garbage of 5lb of 2213 rs. Healthkart should quality check before shipping. My money is gone. Healthkart has also take his commission because i ordered product on healthkart, which is send via vendor like shopclues.com

Hello sir ...I am pancham from mysore ..i orderd a product and i got delivered today that is 16 September...and the delivery guy gave the box to me i removed the package and opened the box ...whey protein and when i openwd it the box had a huge dent like condition...it was pressed inside ...like it was pushed hard on to a rod or someting...i have not yet opened the seal of the box...and however i can send you the picture...please resolvw the issue as soon as possible order no awb[protected] ...Thank you.

Order id : hkm[protected]
Order date : sep 7, 2017
Delivery date: within sep 14, 2017

Product not yet delivered, tried to call healthkart but no one picked the call. No responsibility taken by healthkart regarding informing what is the problem. Amount of rs2499 paid online,

Product details: advance nutratech bulk amino whey protein isolate, 2.2 lb unflavoured
Rs. 2499

Not satisfied at all as i waited for a product for 7 days and also it was extended few daws and then i got a message that your order was returned as they were not able to find my address. Also i was not called. If you would have called i would surley navigated you... And then when i called to the costumer care they only said sorry and asked me to replace the order... I mean what the hell was that... I waited for the product for 7 days and now you are saying me to wait for it for another 7 days... Really disappointing

Dear Sir/Madam,

I have booked a cod from healthkart ref-HKM[protected] Courier ref no[protected] name Satadru Guha and the registered no is[protected].I got a massage from xpressbees that on Monday 7.08.2017 my cod will deliver but unfortunately at night I saw in xpressbees status that your courier agent give the update that consign not available, I have call your customer care several time and from there only assurance come that your shipment will deliver with in 24 hours but 72 hours gone no phone call from xpressbees.I am very much feed up with your courier service and it is impossible for me to follow up so many time.

Looking forward for your speedy delivery and response.

Regards

Satadru guha

[protected]

[protected]

I ordered health viva daily-multi vitamin with ginseng, unflavored 60 soft gels (Ref: hkd[protected], dated 22/07/2017)
But i received health viva daily-multi vitamin, multi mineral, amino acids with taurine & ginseng, 60 n film coated tablets.

This is not acceptable from the company which has reputation of selling the quality health products but now it seems that playing with the life of people in delivering wrong product which can cause health hazard for any customer. The product is charged for high end product as the comparative range but delivering with low range products.

And on talking to the customer support they are not accepting the mistake for the same.
So, i attached the images of the product wrongly delivered to me.
Till date no resolution from there side not even a single follow up.

Such a high level of negligence in there service.

Yesterday i order muscleblaze mass xxl 2.2lb which is shipped today now i want to cancel it because i already bought it from the market and it will be clear no from my side to buy this from online. It is ordered
And shipped so fast that i can't think of cancelling. I want to cancel my order today because i will not give money to the delivery person because i didn't want to buy this please sir its my humble request to cancel this order
Name=muscle blaze mass gainer xxl 2.2lb
Order no.= hkm[protected]

I am jeenesh i have ordered a product of muscle blaze xxl mass gainer on july10 it has to be deliver on july 17 as per the information on healthkart yet i didn't receive my product when is the product gonna be delivered to my place it has been shipped but not delivered so kindly deliver soon i hope u give our the best and fast service waitng for ur call and comment

I have ordered apple cider vinegar on june 26th from your website "healthkart". Though shipment tracking is shown as reached to my city on 3rd of july, the product has not been delivered yet! I would kindly suggest you that please stop using "xpressbees" courier services as they are not efficient and take a month to deliver a single product. Please resolve my issue at the earliest and let me use your services and spread a good mouth of awareness about your website.

Sir . I purchased FB super whey strabery flavour protein on your site. I use this product 2 weeks. And I am not get any response. It's meant your product is fake. I ask the gym trainer. About super whey. The trainer say that health kart is given 100% duplicate product. And that time I am shocked. So I am not trusted on health kart. Gyus plz don't buy product on health kart. It is harmful for you...

Hi team,

I had ordered muscleblaze whey gold this morning. The concern is amount got debited from the bank account but the product is not reflected in my orders. Also, didn't receive any text message.

Please deliver the product or refund the entire amount. Date of the incident is 25th june 2017around 12 pm. Feel free to reach me at shilpa. [protected]@yahoo.com or the contact number associated with the account. Thanks a lot!

I had ordered muscleblaze whey protein and it was schedule to come on monday, 19th june. On that day i was not at home nor any of my family members. But the courier guy came and gave the parcel to my neighbor without my consent or informing me and i didnt know my neighbor at all.
I came back home and my neighbor gave the package to me and now in that parcel shaker is missing. I dont know if the courier guy gave it or not my neighbor took it, but the responsibility is of the healthkart to make sure that it gets into the right hand. But it was very unprofessional work done by healthkart and the courier service.
And yesterday when i tracked my parcel on xpressbees it showed delivered, immediately i launched a complain to the courier company xpressbees, with complain no: 5762960. Anyways please make sure that i get that shaker anyhow as soon as possible. Details are below.

Thanks and regard
Ankur anand
Order id: hka[protected]
Phone: [protected]
Email: [protected]@gmail.com

Date: 22 May 2017 1:21 PM
Invoice#: R-982
Order#: 3480110-S72776
TIN# [protected]
After had a discussion with HealthKart expert I bought HealthKart Garcinia Cambogia and SlimShake but I wasted my money as there is no result I didn't lose any weight. My Height is 5.6 and weight is around 84. I visited the store again and now the person says to buy another product.
Please get me refund.

My name ravi saini I hv Order arnold protine 19 April item was pickup and 26 April I hd word with ur care cal he said me item quality check was pass u refund wil in two day
Now u cal item fail u reship the item. M not going to receive it I m not responsibility to ur item I hv send it ur confronted ur couriers team
And m not responsible of it bcz item pick up 19 I can see my status of return and I hv confron 26april evening he said you will recover ur refund 2 day
Now m going case i[censored] not giving my refund m not fool I think this is the way u make fool costmore m going case aging u healkarf
And lesson ur votive records cal 26 April
You check to ur couriers department. I didn't open it
When I send it back it was packed. The item was. Seal I why would I take responsibility to ur couriers boy m not gong take back bc a I didn't open the seal I send it back to ur as I recived the item check ur couriers boy he also take phone when he give me receipt me of pick up
M not fool this is why way u fool cost more I knw u making m fool m going to case to u I hv return slip and Your team members said me 26 April the don't worry quality check was successful ok u will receive in 2 day my refund
Now u making me fool m going case against you in court

Hi, i had ordered whey protein worth rs.3799 from your website and got the confirmation message on my phone. I got a email stating user id and password for your site. I have logged in but unable to check my order as it says "no order", i am not able to track the order also, can you please help me with details and rectify the problem so that i can track the product contact number -[protected]
Order id:hkd[protected]

Dear sir,

I have ordered product in healthkart on 20 march 2017. It was delivered to xpressbee. I got a message and call from xpressbee below are the details on 15 april 2017.

Your aquamarine healthcare pvt ltd order awb:[protected], 1 item (S) of rs 3681.00 is out for delivery via xpressbees, please keep cash ready.

Still i didnt received my product. Kindly look into the issue and resolve asap.

Regards,
Kranthi