HealthKart Complaints & Reviews

My order is delayed 3 days from the date of expected delivery date and i have paid my order and there was no information about my order so please make sure my order deliver as soon as possible otherwise refund my money i have written to healthkart but they are not answering and i also called them but every time call is not connecting so please make sure that my order is delivered as soon as possible. Also they are neither replying nor give any notification about my order

Aug 8, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

HealthKart Customer Care's response Dear Aun,

Greetings from Healthkart.

Apologies for the inconvenience caused. To resolve this, we would request you to please share your registered mobile number and order details with us.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

View replies

R

Roli Barua

from Kichha, Uttarakhand

Jun 25, 2019

Hey healthkart,
I have ordered multi vitamins and omega 3, i was promised that my order has been delivered by jun 20.but its not.
Don't make the false promises your customers.
Unable to track my orders.
Arrange a call back immediately or get the ready for something worst.
Order I'd : hka[protected]

Reply

J

john knight

from Mumbai, Maharashtra

Aug 2, 2019

I ordered mucleblaze fat burner today morning through healthkart. I wanted to prepay via net banking and I also did. But the payment was canceled though the payment of 449 was deducted from my account. Please help.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Order no. HKD[protected]
MuscleBlaze Whey Protein

This delivery was promised on 13-June. But still no sign of the product delivery.
There is no contact number of healthkart where you can call and ask for the help, update..
There is an useless online tracking system which doesn't provide any details like tracking number, operator etc.
I think I lost my 6700 Rs

Vishal
[protected]

Jul 18, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

HealthKart Customer Care's response Dear Vishal,

Greetings from Healthkart.

Apologies for the inconvenience caused. As per our records, we are encountering delivery delay due to some operational issues at courier end.

We have highlighted the same to the concerned team and arranging to deliver the same at the earliest.

We request your cooperation in the interim.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

View replies

D

Donar

from Mumbai, Maharashtra

Jun 21, 2019

I ordered MuscleBlaze weight gainer from your app yesterday and it’s delivery date is 14th june i.e today but i haven’t received my order yet. When will i receive my order?

Reply

S

Saurabh pachbhai

from Noida, Uttar Pradesh

Jun 27, 2019

I have ordered muscleblaze my first whey protine on 26 jun 2019 around 10 pm. I make payment through net banking the amount was debited but order cannot placed
Please refund money back
My emai id is [protected]@gmail.com
Mob. No. [protected]

product not received yet. I am waiting for the delivery since last 5 days - Comment #3471434 - Image #0

Reply

G

guddu gurjar

from Mumbai, Maharashtra

Jul 10, 2019

Maine muscle blaze Ka supplement mangaya tha Woh supplement ki seal khuli hui thi is Karan main us product ko replace Karna chahatq him

Reply

guddu gurjar's reply, Jul 4, 2019

Maine muscle blaze Ka supplement mangaya tha lekin us product ki seal khuli hui thi is Karan se main us product ko replace Karna chahata hu

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: kmc, Warangal, Andhra Pradesh, 506002

I recently bought the product on 30 may in the jublie hills store I've not been informed prior that the product is near expiry and now I'm having problems because of the product and I'm dissatisfied with this kind of customer service where u sell expired products to the customers I'd be happy i[censored] took some action and help in getting a new product that's not expired

+1 photos

Jul 18, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2019

HealthKart Customer Care's response Dear Sir/Ma`am,

Greetings from Healthkart.

Apologies for the inconvenience caused. To resolve this, we would request you to please share your registered mobile number and order details with us.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

View replies

S

Satish Kumar Koshta

from Mumbai, Maharashtra

Jul 16, 2019

My order is not deliver yet

Reply

Satish Kumar Koshta's reply, Jul 8, 2019

Order no.
HKM 38211-18336115

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have ordered 2 unit of amway nutrilite salmon omega 3, but received only one unit in the package, i have vedio recording of the whole incident and i am a regular customer of healthkart. Plese take action on it and refund by hard earned money. This incident happened for the first time on healthkart and i feel very disappointed and cheated. Plz take further steps for it and resolve my problem.

Jul 8, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2019

HealthKart Customer Care's response Dear Sankalp,

Greetings from Healthkart.

Apologies for the inconvenience caused. To resolve this, we would request you to please share few pictures on [protected]@healthkart.com. We request you to share the pictures of carton box along with product from all the sides showing exact condition, product's, bar code & lot no.

Please confirm the condition (tampered or not) of the carton box at the time of delivery and if the product was containing any bubble wrap or not.

Please ensure that the pictures are to be shared within 14 days of the return policy.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Flat No: G2, Priya Shree Apartments,, VOC 1 street, Baby Nagar Extention, Velachery, Chennai, Tamil Nadu, 600042

Hi,
My order id is hkd[protected]
The actual delivery date is 17th may 2019. Today date is 24th may 2019.
From 17th may 19 on wards, the healthkart website shows that undelivered on every day till 23th may 2019.
I have sent many mails to customer care to cancel my order.
Product is not delivered and there is no proper response from the customer care too.

May 24, 2019

Complaint marked as Resolved

This is not resolved yet. How come its marked as resolved.

HealthKart customer support has been notified about the posted complaint.

Verified Support

May 27, 2019

HealthKart Customer Care's response Dear Sujatha,

Greetings from Healthkart.

Apologies for the inconvenience caused. As per the current update, said shipment has been delivered to you on May 25, 2019. We will definitely share stern feedback with our relevant team to improve on the same.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered healthkart women's protein, 0.88 lb chocolate; pink colour bottle but i received nouriza women's protein, 0.88 lb chocolate green bottle. Although the nutritional facts are same but am still thinking why this discrepancy is done? I don't understand i specifically chose that pink one that was also shown on the website but when i received i got green one. This is very depressing.

Jun 15, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

May 13, 2019

Updated by Preeti98 I am attaching the pictures of my order as well as the products swapped!

Verified Support

May 15, 2019

HealthKart Customer Care's response Dear JHUMA,

Greetings from Healthkart.

As per the telephonic conversation with our customer care executive, delivered product contain the same ingredients. Hope your query has been resolved.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Suraj auto part 90 feet gaondevi road poisar kandivali east near bmc school, 400101

I have placed an order on 4th may, at 10.51, my email i'd is [protected]@gmail.com, i have placed an order using you, my transaction i'd is[protected] and my order was 1 muscle blaze wight gainer with added digezyme banana flavour total amount being 1754.66 for any further communication please send mail at [protected]@gmail.com
Please resolve this issue asap

+1 photos

May 18, 2019

Complaint marked as Resolved

Email address is [email protected] mobile no 7666642073

HealthKart customer support has been notified about the posted complaint.

May 05, 2019

Updated by Bachi8268 Kya

May 05, 2019

Updated by Bachi8268 Payment deducted by account and ordar is not confirm

May 05, 2019

Updated by Bachi8268 Plz slove problem immediately

Verified Support

May 06, 2019

HealthKart Customer Care's response Dear Suraj,

Greetings from Healthkart.

As per our records your order could not be placed and we have initiated the refund of Rs.1754.66 back to the source on May 4, 2019.

We wish to inform you that once initiated, it takes 7-10 business days for the amount to reflect in your account.

We request you to liaise with your service provider source to check the credit status.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

May 18, 2019

Updated by Bachi8268 Money is not refund in my account

Verified Support

May 18, 2019

HealthKart Customer Care's response Dear Suraj,

Greetings from Healthkart.

As per the telephonic conversation with our representative, we would request you to please share the transaction details from May 4, 2019, to till the date so that we can check and assist you further.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

May 19, 2019

Updated by Bachi8268 Refund kab milega plz

May 19, 2019

Updated by Bachi8268 Plz my refund amount is transfar

View replies

K

Kunjan Mehta

May 8, 2019

I ordered healthkart Fish Oil 1000mg 60 capsules. I paid through UPI and the payment was successful but order did not go through. This is rubbish my first experience with health kart is negative. I want my product or my money back or will approach the consumer court.

Reply

R

Raj Nimbolia

from Meerut, Uttar Pradesh

Jun 12, 2019

22/05/2019
my no [protected]
मैंने आपकी कंपनी के प्रोटीन का एक १ kg का डिब्बा मंगवाया था ! जिसे खाने के बाद मेऋ छाती पर लाल डेन हो गये है ! मुझे मेरा पैसा रिफंड करो या उसे रिपेयर करो !
my email id - [protected]@gmail.com

payment completely but order was not confirmed - Comment #3456490 - Image #0

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110017

I have ordered a healthkart product on 1st of may, on which it showed that the product will be delivered by 2nd of may, today is 5th of may and till now no one has contacted me. Its very urgent for me. Kindly look into this and keep. Me updated. I am in urgent need of the product, for which i have already done the payment, and i hope you will look into this and get it resolved.

Jun 12, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

May 06, 2019

HealthKart Customer Care's response Dear Anshu,

Greetings from Healthkart.

apologies for the inconvenience caused to you. We would request you to please share your order/contact details with us so that we can check the details and assist you better.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have placed an order on 4th may, at 11:47, my email i'd is [protected]@gmail.com, i have placed an order using you, my transaction i'd is[protected] and my order was 1 muscle blaze whey protein 8.8lb chocolate flavour, and 1 muscle blaze ccreapro, total amount being 6598, for any further communication please send mail at [protected]@gmail.com.
Please resolve this issue asap

Jun 7, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

HealthKart Customer Care's response Dear Jayant,

Greetings from Healthkart.

As per our records your order could not be placed and we have initiated the refund of Rs.6598 back to the source on May 4, 2019.

We wish to inform you that once initiated, it takes 7-10 business days for the amount to reflect in your account.

We request you to liaise with your service provider source to check the credit status.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

View replies

S

Shaan1

from Akola, Maharashtra

May 8, 2019

I ordered for six box of mightyx pro whey on 30 apr on today you cancelled my order without even asking me i want my orders otherwise ill go to consumer court and file a case of cheating against you

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 462/4 amar bhawan chowk panipat, Panipat, Haryana, 132103

I order On gold standard whey protien 5 lbs CAFE MOCAA CHINO flavour order No.HKM[protected] which is i recieved through courier from XPRESSBEES ..THE ORDER MIGHT TO BE FAKE .Firstly there is no bill inside the box which contain gst and tin no ...secondly the batch no and mfd no on the bottom of jar was not properly written some words are clear on that cant even seen properly . Thirdly the scratch code on the jar given by the bright commodities .. when i verified that unique code the result shows that the product is already verified how can it be posible that is unique no only the reciever can verify that no instead that shows the product is already verified .ThESE ARE THE SIGHNS OF FAKENESS OF PRODUCT ... kindly action to be taken on that and give me a valid feedback and i want the bill copy from u of that product ...

+2 photos

Jun 4, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

HealthKart Customer Care's response Dear Mohit,

Greetings from Healthkart.

We wish to inform you that we always provide genuine and authentic products.

As informed by our representative on call, the product is delivered from one of our reliable vendors and is 100% authentic.

Should you have any doubt or query regarding the product, you may contact the brand directly.

We have also shared the required invoice on [protected]@gmail.com. Please let us know if there is anything else we can assist you with.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

View replies

K

King sheikh

from Mumbai, Maharashtra

May 24, 2019

I ordered the order on May 10! Which was to be available on May 18 but the same product got out of delivery on May 16 which I have not yet received?

Reply

S

Sudeepto Das

Jul 8, 2021

Mr. Mohit Punia are you still alive after eating the protein powder sent by Healthkart. Two days ago I received a gainer from Healthkart without GST bill. I was excited and consumed it and only then realised that the GST bill was missing. I'm afraid to consume it now.

Reply

Helpful

1 other people found this review helpful

1 found this helpful

2 Comments

Post your Comment

Comment Guidelines

Hi team,

I placed order for ultimate nutrition iso sensation 93 5lbs and paid via upi, money is debited from my account but order is not placed as i didn't receive any email or sms of confirmation.
It's not visible in my orders as well.

Have mailed you the screenshot of my payment.

Please check this issue and refund the amount 5598/-

My email id is [protected]@gmail.com

Regards,
Sandesh jadhav

Jun 3, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

May 01, 2019

HealthKart Customer Care's response Dear Sandesh,

Greetings from Healthkart.

We sincerely regret the inconvenience caused. As per our records, your order is successfully placed (Order id -HKA[protected] and will be dispatched within 24-48 working hours.

We wish to inform you that you will be in receipt of an SMS/mail as soon as it is dispatched and the same can be tracked at order status on our website by logging into your account.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

View replies

B

bhasoodi channel

from Mumbai, Maharashtra

May 8, 2019

I order labrada mass gainer from healthkart bt they give me a fake supplement... now I don't know what to do becoz i m calling them so they are saying you can go and test that product in lab...my contact no -[protected]

placed order, paid via upi but order not reflecting in my orders - Comment #3427257 - Image #0

placed order, paid via upi but order not reflecting in my orders - Comment #3427257 - Image #1

placed order, paid via upi but order not reflecting in my orders - Comment #3427257 - Image #2

placed order, paid via upi but order not reflecting in my orders - Comment #3427257 - Image #3

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Order placed for 2 kg muscleblaze gold for rs 4199 twice on 20/04/19. Both transaction failed through upi. Pls refund the amount. The confirmation mail was not received and i was redirected to the payment page but the amount was deducted. Payment made through paytm merchant. Kindly look into the matter and pls get back to me at the earliest. Thank you

May 24, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

HealthKart Customer Care's response Dear Chaitanya,

Greetings from Healthkart.

We sincerely regret the inconvenience caused. We would request you to please share your registered mobile number with us so that we can check the issue for you on priority.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110068

I had placed an order through healthkart and the delivery time for it was 13th april'19, which was already gone and your courier company is responsible for it as it should be delivery on 13th april'19 but i haven't got my item yet. I tried to make many calls to your customer care but not able to connect to them. The tracking number is blc7126947. Your tracking number is showing that you attempted a delivery on 13th aprol'19 around 10:22pm but i want to let you know that i haven't got any call from your end for the same.

May 21, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2019

HealthKart Customer Care's response Dear Rahul,

Greetings from Healthkart.

We sincerely regret the inconvenience caused. As per the current update, your order - HKA[protected] has been delivered to you. we will definitely share stern feedback with our relevant team to improve on the same.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: P-894/4 prasad enclave air force station jalahalli west, Bangalore, Karnataka, 560015

I was going to place an order of 3 healthkart products that are multivitamins, caffeine and omega 3..i decided to pay from upi method of payment and went ahead but the money deduction was successful and the order didnt get placed on healthkart. Refund My money please
Email id- [protected]@gmail.com
Upi reference id[protected]
Please refund as soon as possible.

+1 photos

May 16, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

HealthKart Customer Care's response Dear Siddhant,

Greetings from Healthkart.

We wish to inform you that order: HKA[protected] has been placed against the payment received.
You will receive smsmail once, it will be dispatched and can also check the order status on the website by logging into your account.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sector14, Gurugram, Haryana, Gurgaon, Haryana, 122001

I bought a product from healthkart. The product was in open state and hence i asked to return the product and get a refund of the amount. The company initiated the return, the package was picked up, but as per healthkart, the package is not delivered to them even after 15 days. The package was to be shipped from noida to hyderabad and the shipment was arranged by healthkart. They have stopped responding to my emails. Every time i call them they ask for 48 working hours and never get back. Its a fraud company who is selling fake/open packages/products and when asked for return does not entertain customers. My money is stuck with them for over a month now and they do not intend to return it back to me.

May 10, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Apr 09, 2019

Updated by VishalThakur21 The order number for the prduct is- HKM[protected]

Verified Support

Apr 09, 2019

HealthKart Customer Care's response Dear Vishal,

Greetings from Healthkart.

We sincerely regret the inconvenience caused. We would request you to please share your order details with us so that we can assist you better.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Apr 09, 2019

Updated by VishalThakur21 I had already given the order details in the comments.
The order number for the prduct is- HKM[protected]
As stated earlier, I have made multiple calls and written multiple emails on the given contacts, but of no use

View replies

R

Raghu shejwadkar

from Mumbai, Maharashtra

Apr 24, 2019

I want cancel the order but can't because it's saying order shipped.. I tried to many times to help line no but no one replied and i want cancel it.
My name Raghavendra Nagesh shejwadakar
[protected] please solve me
This is not good for company that we can't cancel the order .we are consumer we can cancel any time..it's our right to do

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Firstly, i received the order confirmation much later after the money was already deducted from my account. The order was made on the 2nd of april and i paid for it by internet banking. I cancelled the order on the 3rd. By when will i receive the refund? I have noticed that a lot of people did not receive their refund on time and i require the money to be sent back to me as soon as possible.

+3 photos

May 4, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2019

HealthKart Customer Care's response Dear Avantika,

Greetings from Healthkart.

We have initiated a refund of Rs.509 back to the source and once initiated, it takes 7-10 business days for the amount to reflect in your account.

It's a maximum time frame that we have shared with you however, you may expect it earlier also.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Apr 06, 2019

Updated by Avantika Kadapatti I am yet to receive my money. I'm very ill and I would appreciate it if you sent it as soon as possible. It should not take so long to refund a simple sum of 509 Rupees

View replies

B

billasrinivas

from Hyderabad, Telangana

Apr 16, 2019

I want to cancel my order. Be cause I want to place a fresh order.
I have selected option cash on delivery. But I was unable find order cancel option. So please cancel my order.

Reply

S

Sangram Reddy

from Hyderabad, Telangana

Apr 24, 2019

I have ordered muscleblaze whey protein on 10 April but I chose my old address now I want to change the address how can I do that ?

Reply

D

Dineshu444

from Jammu, Jammu and Kashmir

Oct 3, 2022

I want to pay my order but order not confirmed, but Money got deducted from my account.

refund after cancellation - Comment #4058986 - Image #0

Reply

Helpful

2 other people found this review helpful

2 found this helpful

3 Comments

Post your Comment

Comment Guidelines

I want to cancel the order that i placed on the 2nd of april. I am worried that the product may be faulty or not delivered on time, as many people have faced this issue. I am concerned that if i cancel my order then healthkart will not send my money back to me. How can it be ensured that i will receive my money back? I want my money back in a week....

+2 photos

Helpful

Found this helpful?

Write a comment

Address: Plumeria Gardens,, Omicron III, Gautam Buddh Nagar, Uttar Pradesh, 201310

Website: Healthkart

On the Healthkart app, I have paid Rs 1976 via UPI on 31st March 2019 at 3:45 pm, for Muscleblaze Whey Protein, 2.2lbs cafe mocha flavour. The payment has been made and money deducted from my account but the order was not placed on the app. (I got no response from the app).
Kindly look into the issue as money has been deducted from my account and I have got no response from the app.

Mar 31, 2019

Complaint marked as Resolved

I got the message for the order being placed after one and a half hours. Still thankyou for looking into the issue or it was possibly a delay in the system.

HealthKart customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2019

HealthKart Customer Care's response Dear Nipun,

Greetings from Healthkart.

Thank you for sharing your concern with us, as confirmed by you the issue has been resolved now. Please let us know if there is anything else we can assist you with.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Verified Support

Apr 01, 2019

HealthKart Customer Care's response Dear Nipun,

Greetings from Healthkart.

Thank you for sharing your concern with us, as confirmed by you the issue has been resolved now. Please let us know if there is anything else we can assist you with.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

View replies

V

Vikas parihar42

from Delhi, Delhi

Apr 3, 2019

I have not received my product . It's been shipped from 25 March 2019 and date of delivery was 27 March 2019.

My order number is HKM[protected] via book my packet.
Please look into the matter or I will cancel the order.

Reply

S

sid chhetri

from Durgapur, West Bengal

Apr 5, 2019

My Order id is HKM[protected] which I ordered by mistake its been 4 days but I still not got the refund. In case of amazon they gave me the refund within 1 hr. Healthkart service is the worst.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 560068

Hello,

This is my third time ordering protein from healthkart and this time the way I got the product it does not look genuine I feel like someone opened it and probably tried mixing something else
My order number :
Invoice number :112593
Iam also attaching the pic of the protein powder box so you can see how I received it and also the invoice copy

Iam extremely disappointed ( as I have raised 0 complain on product quality ) but this time I strongly feel something is wrong
Note: I alsmot payed 7800 for this (which makes me more sad and disappointed with you guys ) 😔

+3 photos

Apr 28, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

HealthKart Customer Care's response Dear Vikas,

Apologies for the inconvenience caused.

To resolve this, Please help us with the pictures of the product received on [protected]@healthkart.com along with the carton box from all the sides (top, bottom, front, back) showing its exact condition, name, bar code, and importer sticker.

Also, please confirm the condition (tampered or not)of the carton box at the time of delivery and if the product was containing any bubble wrap or not.

Please ensure that the pictures are shared within 14 days of return policy.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered healthkart chia seeds 100% natural roasted, 0.2kg on[protected]. The total amount is ₹221. Payment was done through bhim upi and payment was successful, but in healthkart, the order is still not placed. Kindly confirm the order as early as possible. Kindly make your payment networks error free as this is the second time it is happening.

Apr 18, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

HealthKart Customer Care's response Dear Shruti,

Greetings from Healthkart.

Apologies for the inconvenience caused. We would request you to please share your registered mobile number with us so that we can check the same and resolve this on priority.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!

HealthKart Complaints & Reviews

File a complaint to HealthKart

HealthKart reviews & complaints page 10

delay of my order

Post your Comment

product not received yet. I am waiting for the delivery since last 5 days

Post your Comment

muscle blaze fish oil product bought from healthkart store at jubilee hills hyderabad

Post your Comment

order no hka 0502317499669

Post your Comment

delivery delayed

Post your Comment

received wrong item

Post your Comment

payment completely but order was not confirmed

Post your Comment

late delivery of my order

Post your Comment

payment completed but order not placed

Post your Comment

bill not received and fakeness of product

Post your Comment

placed order, paid via upi but order not reflecting in my orders

Post your Comment

money deducted but order not placed on 20/04/19

Post your Comment

pathetic service

Post your Comment

money deducted from upi method but order didnt place

Post your Comment

amount not refunded for product purchased a month ago

Post your Comment

refund after cancellation

Post your Comment

refund on cancellation

payment made, money deducted yet the order has not been placed

Post your Comment

I don't think my product is genuine

Post your Comment

healthkart chia seeds 100% natural roasted, 0.2kg

Post your Comment

Related businesses