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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
Complaints 6252
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Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 184

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H
Harendra Tomar
from Hyderabad, Telangana
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I'm complaining about bike

Address:New Delhi, Delhi, 201102
Website:www.heromotocorp.com

Sir /mam,

I had purchased a bike splendor+ i3s (Dl 5s bb 5295) on 6th july 2017 from himgiri hero showroom (Durga puri).
Unfortunately, it bike fully disposal. It is not work properly. Then, i show it on your service centre many times. But, no improvement in this bike.
So, i requested to you please repair or replace it. Otherwise i have last option to go to court for complaint.
Harendra tomarbr...
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E
ER Ayush Chaurasia
from Jabalpur, Madhya Pradesh
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regarding varenyam motors staff misbehave and try to make me fool

Address:Bhopal, Madhya Pradesh

Today i have purchase a hero duet from varenyam motors firslty they all was trying to fool me or confuse me when i asked everything in detail so they all was doing misbehave with me and the accessories of my duet is not original it local which is easily present in market when i called to cancle my deal they said we can't refund your money you can go....
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C
CONSUMER ADVICE CENTER
from bhubaneswar, Odisha
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extracting unauthorised money from customer and misbehaving

Address:Khordha, Odisha

I have a victim of extraction o[censored]nauthorised money from your showroom in Fire Station Square, Bhubaneswar. On 16th November 2018 I purchased a HERO DESTINE 125 on dire ct payment. I paid an amount of Rs. 71, 775/- towards the cost of vehicle, insurance and registration fees as per their instruction. But on checking the amount on break up wise of individual items I found the total to be Rs.70, 057/-(Vehicle -60, 000/-, Insurance -6089/- and...
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A
Amvick
from Delhi, Delhi
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refund claim amount

Address:Ghaziabad, Uttar Pradesh, 201009
Website:www.heromotorcrop.com

Hi team,
I am amulya singh owner of honda activate 4g (Up 14 dk 5963). I purchased my scooty from sangam. Honda in a-23/6, site 4, link road near mohan nagar flyover, sahibabad, ghaziabad, uttar pradesh 201010.
In a month of april i left my scooty for claim as it is accidental. A person work there named ramesh said he will left my scooty at home. When he left my scooty he taken 4500₹ cash from me as for the bill as i ask...
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S
Sarfaraj12
from Visnagar, Gujarat
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insurance claim and rto

Address:389001

I have bought bike from godhra rajai motors in september 2018.. But still rto passing pending and number plate also pending.. I have called many times to showroom but giving proper answer and asking me that u will get call and msg.. But 3 months done still no msg and called regarding this..

Now in 2 nd october my bike got accident and my bike is in show room.. For claim i have take many times follow up but no response from...
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M
mohd. jamal
from Lucknow, Uttar Pradesh
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bike ka number and rc not brought yet

Address:Lucknow, Uttar Pradesh, 226001

3\11/2018 ko sunil auto station road lucknow se super splender engine no. Ja06ehj9f17583 chassis no. Mbljar168j9f17183 kharida tha par hme usk no. And papers abhi tak nhi mila hai ham kai bar sunil auto gai par unlogo ne koi shi jawab nhi diya or kal ana parso ana khty rhty hai par ye shi shi kbhi nhi btaty k hme pappers and bike no. Kab milega hme kai baar traffic police is wjh se rok ke rs 800 bhi le chuki hai kya ye shi hai hm kab tk apni...
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M
mauryaaeoo
from Delhi, Delhi
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hero company service center

Address:New Delhi, Delhi, 110034

Sir my bike is in workshop for 1 week today, my bike was accident claim after surveying today, it has gone up to 4 days and we are demanding time by telling them that it will take 3 to 4 days, the people who are on the good post inside this workshop are so lousy that they do not talk to the customer well no one wants to take responsibility for any kind the luggage is not a big problem, it's a head light. Today our car is parked in a workshop...
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G
Ganesh Durairaj
from Munnar, Kerala
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mileage and service problem

I am ganesh. I brought splendor ismart bike from sarathy motors redhills, chennai in march 2016. I have complained my times that mileage is getting only 50 kms for my bike in all the free service done. But every they said we have checked the mileage. Even in free service i was charged more than rs.1000 every time.

Service is very poor, last month i paid rs.2000 for service to sarathy motors for my bike. But they didn't check...
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M
md.abdul hamimid
from Kolkata, West Bengal
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miss behavior of service manager

Address:732202

I am a consumer of your hero showroom manikchak, malda, west bengal brunch. I purchased hero glamour fi on[protected] from hossain automobile. And as per rooting service i went to service center and ask for first service. They received my bike and i told them that for personal reasons i will receive the bike after seven days they say "ok" but when went to receive my bike they told that service manager accident my bike. And they ask my all...
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R
Rocky Miyavara
from Ahmedabad, Gujarat
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hero I smart lot of complain

Address:382345

Hi
My bike hero splender i smart
I have purchased last five month.
Your supplier dealer in nikol naroda at shukan char rasta, opposite janseva karyalay.
My three time service your dealer
I have complete fuil oil change per services
My bike starting volume to high.
Bike average is 45 per k. M.
In city.
Battery no work than six month.
Starting problems per day
No manage...
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B
BasantSharma
from Ahmedabad, Gujarat
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gearbox, engine noise, mirror adjustment, handle angle,

Address:Mehsana, Gujarat, 384210

Dear sir/ madam,
Super splendor 2018 i3s modal purchase, but in the motorcycle, there is a great problem, you are requested to remove my bike problems.
Bike no - gj02 cr 3684
Problem details are-
1- gear box not properly work, 1st & 2nd gear veri hardly working
2.- engine noise & vibration their on after vehicle running mood
3.- right side mirror adjustment loos, i. Running position mirror left down.br...
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B
Bhagathcool
from Ranibennur, Karnataka
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unfulfilled customer service

Website:www.heromotocorp.com

I've been very dissatisfied with the service provided by one of Hero Motocorp's franchise in Kushalnagar, Kodagu, Karnataka. The name of the showroom/service center is M.S.M Automobiles. Hence, i decided to complain about it through the official complaints section of Hero Motocorp's website which would help us to resolve the complaint efficiently without bringing the name of the company in a public forum, but i couldn't do it. Because Hero...
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A
AKASH KALARTHI
from VADODARA, Gujarat
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registration issue

Address:Vadodara, Gujarat, 390010

I have bought bike on 26TH AUGUST 2018 from JAYDEEP AUTO DEALERSHIP MAKARPURA, VADODARA.
And from last 3 months i have been waiting for my number plate, still there is no response regarding my issue. and i had visited the dealership many times the people are not taking responsibilities, there is always delay in providing service. now they have told to come for my number plate on 3rd December 2018.
MY NAME-AKASH KALARTHI
MOB....
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Address:Ghaziabad, Uttar Pradesh, 201005
Website:[email protected]

Hi,

Again complaint againts with service center due to service done without customer care no happy call no satishfactory from service canter on 11 nov give bike for service he did not propely service today when i comming to my office i saw whole engine oil fall down on road might be possible nut was loose oil waste due to technician fault i did pay extra charges to service center as demand when i told to him bike making extra...
+1 photos
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A
ankur kasar
from Pune, Maharashtra
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bike document and rto bike number

Address:Pune, Maharashtra, 411015

I have bought bike on june 2017.
I have paid half amount via online payment and half amount via credit card.
He is not giving me any bike related document.
Insurance document and not register my bike with rto.
Didn't get bike number also.
I have raise complaint to hero motor customer care but no output.
Bike travel near about 10000 km.
Bike chassis no - mblhar085hhe36241
Bike is owned...
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S
Sunilsharma2356
from Gurgaon, Haryana
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some part of my bike change to cheats.

Address:110095
Website:I have direct complaint with branch manager (Mr. Ashif choudhary)

My bike was accidentally and i claimed this bike insurance, but before my bike claim some part was fine now it also got spoiled as if some parts of the brake wire handle and bike locks and i talked about it in snowy so they say that this part was not meant to change. Now tell me to change the part that is fine, but it is not ready to listen to me, and i complained about this there was no action of the branch manager of the company, yet tell...
+1 photos
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D
Debajyoti Deb
from Shillong, Meghalaya
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new super splendor engine oil leaked

Address:West Tripura, Tripura
Website:Hero Moto Corp

I purchase my new super splendor on 11/07/2018 from ds motor teliamura tripura. Engine no ja06ehj9e18867, vin :- mbljari6xj9e18560. Customer name :- dilip deb. Mainly complain is that after delivery from showroom the leakage of engine oil is continiously flowing by drop. I also inform ds motor but they did not satisfactory response as what a customer want....
+3 photos
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A
Amitkumar24ak
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service quality

Address:Chandigarh, Punjab, 160101

I want to say that hero provide me very bad service.in past 2 years my maestro edge engine got repaired twice. I am faced such disappointment from this company. My vechile number ch01bk1651. I was also talked to the customer care and manager but they are not cooperative with me, instead of giving good service to me they are arguing with me that they will not come for the pick and drop service....
+1 photos
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B
Bhanu Prakash Behera
from Burla, Odisha
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unable to provide satisfied services to the customers

Address:Ganjam, Odisha, 760008

I 'm drawing your attention to the matter with great disappointment that i decided to own an indian made decent looking bike i. E, hero super splendor & owned it on 06/11/2018. At the time of buying some vital accessories were unavailable with the dealer and they assured me to make them available subsequently. But to my dissatisfaction accessories like engine plate, seat cover & dikie are not available with them till date. Upon contacting...
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R
rajesh machhiya
from Indore, Madhya Pradesh
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sankalp gupta territory sales manager

Address:461001

Dear heromoto corp

This person whose name i mentioned in my subject dont know how to deal with customer and how to tackle with thier problems instead he is replying that nothing i will do for you and the way is saying is like the person is giving threatens and the most prominent thing is that he is laughing on me that i am fool person which indicates to him that he is very intelligent in this universe.
I request is to...
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