Hero MotoCorp Complaints & Reviews

It's worst experience with hero motocorp. Service center is playing fool game with customers. They are charging 2-3% extra amount if customers are paying through card. Already they make amount much extra than local bittle service shop. As a customer i m too disappointed to get the hero motocorp vehicle. 0 star if can reviewed.
Govt says to use card (Casless) transaction but some fake bunches like hero motocorp service center. They are making money from customers as illegal way. My bill was 2735 inr and i gave the card to swipe but they neglected and told that if would use card for payment then i would have to pay 2% extra. I asked them to include that 2% in bill but they said no to add the same. At last i had to go to atm which was 2km far from that place. I request to hero motocorp to avoid making people fool. As an organization they should provide facilities to public not making money at illegal way.

Dealar charge me for encurence 7500 but the amt show in encurence copy 6264. Dealar is not ready to cash return for difference. And he is giving me a bill for bike by my name but the bike are registered in heromotocrop by the name of other person.dealar is telling me for complaint on consumer for or legal.

Kindly contact me
Pushpendra Singh
[protected]
Indore MP

Baramati mahalaxmi hero showroom gave a bad services. There is not a enough spare parts and not take a spare parts orders.

Main complaint is a...
Lastly come a message on customers mobile about a service satisfication.
They take a customers mobile and typed a satisfication code on computer, they dont ask to customer which code is u tell satisfied or unsatisfied.
They cheat a peoples who are poor

Sir,

I purchased a mastero edge vx bs iv scooter (Registration # dl5sbc5179) from r k automobiles dilshad garden, delhi on 21/8/2017. The scooter has been giving problem right form the first one month. I contacted the dealer several times to sort out the matter and they finally agreed to replace the battery but i had to wait for about a month to get the replacement. Even the new battery did not work and now for past 7 days the scooter is back with the dealer again. As a result i have not been able to use the scooter for past 2 months. I have a very demanding job where i need the scooter every day.in the mean time i have spent thousands of rupees on taxis and autos.

It is a matter of great concern. How could a company like yours offer such a poor customer service and make products of such a trash quality? If i do not get the problem sorted out with in 72 hours i will be forced to contact your head office and perhaps mr. Munjal himself. You will also see a lot of dirt in the social media.

Anurga sharma
Phone# [protected]

सर, क्या मैंने हीरो की स्पेलेंडर मोटरसाइकिल लेकर क्या कोई गलती कर दी। मैंने दिनांक[protected] को मोटरसाइकिल खरीदी जिसमे प्रथम दिन से ही बबलिंग की शिकायत आ रही थी।दो बार आपके कस्टमर केयर पर शिकायत दर्ज की, मैंने इसी बात को लेकर डीलर को शिकायत की इसमें बोला कि टायर का अलाइनमेंट कर दिया गया है। लेकिन मेरी परेशानी जस की तस रही। फिर मैंने हिमगिरि की वर्कशाप में इसी परेशानी को दिखाया उन्होंने बोला कि ठीक कर दिया गया है। लेकिन परेशानी ऐसी ही रही। पुनः दिखाने पर उन्होंने टायर खराब बताया और बोला कि आप गाजियाबाद जाकर टायर चेंज करवा लो। कमी कंपनी की खराब पार्ट लगाने की हुई और मुझे परेशान किया जा रहा है। में गाजियाबाद टायर बदलवाने के लिए पहुँचा वहाँ पहुँचने बोला गया कि आपको फिटिंग, फ़ाइल चार्ज के नाम पर टायर बदलने के 500 रु देने होंगे और टायर बदलवाने के लिए आपको परसो पुनः आना होगा। ये ही नही rs 65000 मैंने पे किये जिसके बदले मुझे rs 62839 का ही tax इनवॉइस दिया गया। rs 2161??? इनवॉइस मांगने पर बोला गया कि कंपनी इतने का ही इनवॉइस देती है ये सरासर फ़्रॉड है। और टैक्स की चोरी भी, सर क्या इन गतिविधियों से हीरो कंपनी की गुडविल साख पर क्या प्रभाव पड़ेगा। मैंने सभी पेमेंट और टायर चेंज का लेटर आपको मेल के साथ भेजा है।
पिछला टायर मैंने ग़ाज़ियाबाद जाकर बदलवाया अब सार्विस सेंटर अगला टायर बदलवाने को बोल रहे है। में परेशान हो चुका हूं। कोई सुनवाई नही
प्रार्थी गिरधारी लाल
फोन न. [protected]
वाहन न. Dl13sx 6835

Dear LNT team, request you to please share my Loan statement on my Email ID- [protected]@gmail.com Loan ID is- 3530631. I am trying to get this statement from last 1 year but no one from your site cooperated with me. your customer care number is not working.so help me with loan statement about my pending amount and how much I have paid, As soon as possible your quick response will highly appreciate here.

Dear sir
Meri comment service k regrading hai
Meri gadi m sir oil leckeging ki problem thi or average b nhi de rhi thi gadi number up83 am3117 hai jo aapki compny m already 3 time service ho kar aa gyi hai pr jisme compny k dwara muje bataya gya tha ki apki gadi m oil packaging or engine dwara hoga jisme aapki gadi average or pickup bhi shi ho jayega
Mene us time gadi ko service pr dala 3oct 18 ko compney m dala tha uski service krne m unhe 1 month se jyada laga jisme unhone muje 934.70 ka bill bnaya or kha ab apki gadi shi hai pr complet whi ki whi hai 5.12 18 aaj b oil leckeing kr rha hai or gadi m bilkul pickup nhi bn rha or gadi jisme mene company m dwara service k liye diya fir unhone yhi bat khi ki aapki oil pecking dalegi jiske unhone muje 47.97 paisa change kiye
Service hone k bad b aaj mene gadi m fir se whi complen hai ki gadi m oil leckeging or pickup bilkul nhi bn rha hai or meri gadi ko bilkul bekar service kr k gadi ki halat bekgadi jesi bna di. Pta nhi chalta ki m gadi ko chala rha hu ya gadi muje chala rhi hai
Aapse anurodh hai ki meri gadi ko jald se jald service krne & achi traha test service dene ka kast kre
Dealer location
Firozabad 283203
Venus auto

Costumer
Mohit agrawal
[protected]

I neema kurmi got my please no mp34mi7437 serviced at service centre at makroniya sagar mp. My vehicle is not washed properly. It happens two times with me.
There i saw that late comers are cerviced early than those who comes at earliest. There are no facilities for drinking water and toilets. Those who are familiar to service employee are getting service earlier. It should not happen so.

I own hero glamour bike which i bought 3 months back. I had given my bike for free servicing at v raj automobiles, adaspur, cuttack, odisha. The service guy hit the chain cover at an object and made that damaged. The chain is also not stable. While i complained they just misbehaved me. I want my chain cover and chain socket to be replaced. How these guys are behaving is very rude and unprofessional. They sud be warned regarding this.

My name is rajan kumar and i am from siliguri west bengal.. I have purchased a xtreme 200r in july month and i was promised to get a leather bag, helmet & bag pack with the purchase of the bike. I had gone to purchase xtreme sports but the sales person and the showroom official convinced me to purchase xtreme 200r as with this bike i would be getting leather jacket, helmet & bag pack. But 5 months have gone and the showroom manager and the sales person provide me many dates for my gifts and every time they fail in their commitment. I want my gift as soon as possible otherwise i will lodge complaint in consumer forum. Want immediate revert regarding this complaint.

I am owner of hero passion pro bike res no. Rj05 as 9730 i was purchased it from tm motors btp.. My bike gave mileage of 28-30 kmpl only... But company claimed 60 kmpl for all passion pro bikes and my bikes front soccer also not doing work properly so i request you plz take a serious action about thatcomplaints... Otherwise i will go for consumer court on that matter... Thank you

I have a passion xpro bike 4 day since bike service done satvik motors service center, but 4 day after i check bike rear tyre, found not in alignment (Center), due to which i face safety problam during running bike, then again check problam found chain adjustment locking nit free, so i say that service level is very poor this center, service not service complete, he change only engine oil, not check properly bike

My self yaseen musani (+91 [protected]) i have bought new bike on 4/12/2018. Super splender from ranjeet motor thane (Mumbai), this bike has so many problem like... Engine problem, vibration problem, randomly gear get hang it doesn't move in any direction up-down,

When visit to show room they asked it will be clear in first service, let me know why...??? If i bought a new bike than why should i go for first service, it should be perform well at initial condition, if is it perform well after service that means company dispatch the bike to show room without qc, testing, observation, and without any further test of quality of their product.
I want ask you is this the quality of hero company, i have used so many bike but didn't get any issue with any bike i used splendor+, cd deluxe, hf deluxe of hero and i like it but first time i choose further advance model but unluckily got the very bad experience from hero, and showroom, even they are not ready to listed any single word for that roodly behavior and so much negative attitude, i am very disappointed with this experience,

I have purchased Hero Maestro Edge Scooter on 30.06.2017. I am taking all services of scooter timely. But my scooter is giving very low mileage. I have complaint many times to service center in this regard but the result is not positive yet. My scooter is giving mileage of around 35 KMPL only whereas it should be around 45-50KMPL. I am loosing my hard earned money in petrol expense.

R/s,
I, avdhesh mishra s/o hari saran mishra r/o moh. Lala teli ki bajariya, tehsil - sadar, dist - shahjahanpur.
I would like to inform you that purchase one bike on 20- oct-2015 whose chassis no-mblha10bffhk00900 and engine no-ha10erfhj97174 in this bike engineer found the cracks in chassis in nov-2018 at darshan hero, roza shahjahanpur-242001

Sir, these crack find the first open the sheet of bike at service time in month of nov-2018.
Kindly, take the necessary action for claim on urgent basis.
Thanking you

Avdhesh mishra
[protected]

I have purchased one scooter Maestro Rdge invoice # 10935bj17s 2633 date 26/10/2017 from authorised dealer j. S four wheel motors pvt Ltd. ALWAR RAJASTHAN
But after 3 month, I faced PROBLEM related to bettery, it was automatically discharge day by day. As per your worker Either the charging system of battery was not properly working or current leakage.
After that again 2nd time I faced same issue in revert The manager of the work shop said to me, the bulb of the scooty in the toll box (under the seat) was continued turn on, at the time of switch off position.
And assure me that in future you will not face such kind of problems.
But after 3-4 month the same situation repeatedly
Work shop manager charged the bettery, and advised me to use the scooty daily purpose.
is it necessary to use scooty daily?
I have already pleasure scoty, but I never faces such these problems although it is not use as daily purpose it is remains in good condition and I never gave this issue.
Now again
my scoty is in your workshop till Saturday fourth time within one year for same purpose
Job card no[protected]rjc[protected] delivery date[protected] but till now[protected] not to be delivered.
This type of response show your service quality and responsibility of your consumer complaints so overall it defame your company reputation so do needfull for my complaint.
Regards,
Ramphool meena
[protected]@gmail.com
[protected].

Sir /mam,

I had purchased a bike splendor+ i3s (Dl 5s bb 5295) on 6th july 2017 from himgiri hero showroom (Durga puri).
Unfortunately, it bike fully disposal. It is not work properly. Then, i show it on your service centre many times. But, no improvement in this bike.
So, i requested to you please repair or replace it. Otherwise i have last option to go to court for complaint.
Harendra tomar
[protected]

Today i have purchase a hero duet from varenyam motors firslty they all was trying to fool me or confuse me when i asked everything in detail so they all was doing misbehave with me and the accessories of my duet is not original it local which is easily present in market when i called to cancle my deal they said we can't refund your money you can go....

I have a victim of extraction o[censored]nauthorised money from your showroom in Fire Station Square, Bhubaneswar. On 16th November 2018 I purchased a HERO DESTINE 125 on dire ct payment. I paid an amount of Rs. 71, 775/- towards the cost of vehicle, insurance and registration fees as per their instruction. But on checking the amount on break up wise of individual items I found the total to be Rs.70, 057/-(Vehicle -60, 000/-, Insurance -6089/- and Registration -3968/-) which is Rs.1718/- less than the amount I already paid. On finding the difference I went to the showroom on 19th November 2018 and asked the concerned staff about this. But to my surprise the staff replied in a vague manner which is not at all expected towards a customer and I feel very much offended over the remarks and behaviour shown to me. And finally they returned me an amount Rs.500/- only and that too reluctantly and as if I'm begging before him. It is really unfortunate to happen in your showroom which has a good reputation. Therefore, I feel it appropriate to draw your kind attention over the unfortunate incident and request you to apprise me whether the money collected on payment of a new vehicle like in case of me is legitimate or not and if not, the extra amount may be immediately refunded to me. Susanta Kumar Padhi At-Pratap Sasan Post -Balkati District -Khordha Pin -752100. Ph.-[protected].

Hi team,
I am amulya singh owner of honda activate 4g (Up 14 dk 5963). I purchased my scooty from sangam. Honda in a-23/6, site 4, link road near mohan nagar flyover, sahibabad, ghaziabad, uttar pradesh 201010.
In a month of april i left my scooty for claim as it is accidental. A person work there named ramesh said he will left my scooty at home. When he left my scooty he taken 4500₹ cash from me as for the bill as i ask him to take online, but he said i didn't use it. Please give me cash.
I said ok. As in between all that i didn't get any mail, call, message from surveyer or any other resource.
And when i again gone in november starting for the renew policy and left scooty on claim then i ask about last bill. Now sangam honda is ignoring to refund my money back. Is this kind of service honda gives to their customers. I need my refund.
Contact no. [protected].