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Hero MotoCorp Complaints & Reviews

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Last updated May 7, 2024
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Hero MotoCorp reviews & complaints page 187

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D
Daanish02
from Pilibhit, Uttar Pradesh
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refund the amount

I was reach m/s. Bharat motors
Near state bank of india, kalagarh road, dhampur, uttar pradesh - 246746 to change speedometer sensor. Sensor was under warranty but they said to pay sensor charge. I pay and then senior officer said that sensor is under warranty and your paid amount will be refund on next service and give a paper note regarding refund amount. After 3 days, i receive a call from service center and he said that your sensor...
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M
Mohammed Farmaan
from Gudivada, Andhra Pradesh
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I am complaining about the millagae and miss problem and starting

Address:500064
Website:Hero complaint

I am purchase passion pro vehicle from hero authorised dealer and given to the services to souganiya hero bahadurpura i said millage problem and missing problem fromvehical and pickup low but i complain from 1st services they are not make satiesfied from his service and i am not happy with hero service bcoz they are not diagnose my problem i am facing lot of problems from the vehicle...
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G
gurdarshan sing
from Anta, Rajasthan
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service

Address:335001

Dear sir
i am got surya auto mobile sgnr 335001
i give a bike for service n my engine do open what i do n
plz take action
n rply plz
srvice is so bad sir
frst u take action
u not take then i take action in comsumer cout
i am not a rich men
i am poor man
rich men hota toh wha burn kr deta bike ko now u telll in 24 hrs
oh sir thanx so much...
+1 photos
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M
monte dubey
from Mundi, Madhya Pradesh
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service

Address:Damoh, Madhya Pradesh, 470661
Website:[email protected]

मेरी गाड़ी CBZ Xtreme MP32ME0495 सर्विसिंग के लिए लेकर आया जिसमे मेरी गाड़ी में..
1. मीटर वायर चेक करना।
2. चैन इसपॉकेट बदलना।
3. ब्रेक शु बदलना।
4. डिस्क ब्रेक पैड बदलना।
5. ब्रेक...
+1 photos
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M
mukkala
from Vijayawada, Andhra Pradesh
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sub : vehicle servicing ap 31 am 1204 cd deluxe.

Address:Krishna, Andhra Pradesh

From :
Ananda rao mukkala
# 46 – 2 – 45, kummari bazaar,
Gunadala, vijayawada – 520 004.

To,
The managing director,
M/s dasarath motors,
Vijayawada – 520 008.

Dear sir,
Sub : vehicle servicing – ap 31 am 1204 – cd deluxe.

It deeply pains me to pen this letter. I have been availing your services for the past few years. I don’t certify...
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S
Santudeba1
from Kolkata, West Bengal
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I'm complain about service center

Address:Howrah, West Bengal

Hi i am santu das.
I purchased super splendor-brd from quick auto add:- jadurberia (Panpur more) uluberia howrah pin - 711316, state name: west bengal, code : 19, e-mail: [protected]@rediffmail.com.
When i go there for service they don't give me good service. They don't clean the bike. It is my 3rd time experience. They have no knowledge about oil controlling function. Please do something about it....
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D
Deepu pal
from Sikandarpur, Uttar Pradesh
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service and maintenance

Address:Kanpur, Uttar Pradesh, 208004

Hello sir iam deepu from kanpur. I have 5 servicing complete but my scuty bed work. Not good mailaz and not good run. Plz i request u slove my problem.   replace all...
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A
Anil Sooranad
from Mayiladuthurai, Tamil Nadu
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speedometer, kilometer counting stopped in two months time

Address:Alappuzha, Kerala, 690505
Website:system failure

I bought a mastero edge from your dealer in charummood, alappuzha, kerala around two months back. The vehicle covered only 1400 k m so far. Suddenly its speed meter system completely failed. When i contact the dealer they are saying i should pay for the cable. This is completely unacceptable as this is the vehicles manufacturing problem

Please attend the complaint and sort it out as early as possible

Name: anikuttan...
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M
Mahesh Sonar
from Pune, Maharashtra
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not provided proper facility at the time of free servicing

Address:Dhule, Maharashtra, 425405

Sir when i go for my 2nd free servicing at hero centre (Vimalnath showroom, shirpur) they properly check my bike passion xpro but they didn't washing my bike and also not coated but i paid coating charges also so why i cannot receive proper servicing.
Why hero main centre office not give him instructions to solve all problems of consumers properly.
Waiting for positive reply if not positive reply come in future i will not purchase...
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S
from Kulti, West Bengal
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faulty engine.

Address:Sagar, Madhya Pradesh, 470228

Dear team,

I want to inform you that i've purchase a duet mp15my2750 in 12 feb 2018 and im regularly facing engine start problem i didn't use kick today when engine automatically off while running any after many attempts of self start i tried to kick start but kick not working its didn't reverse yet i've complaint many time for that we are facing engine starting issue but no one resolve that you are sold me your scrabe for...
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S
subodh khantwal
from Delhi, Delhi
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product not available

Address:Gautam Buddh Nagar, Uttar Pradesh, 20301

I have given my bike hero (Xtreme up16aq3878) on 19th sep 2018 for servicing due to my accident and also taking the insurance claim for (Rim change) the same they told me that it will take 15-20days to get repair and will hand over you the earliest possible, he told me that bake part is not available which they are arranging for that also they told me that they will arrange it in last 2week and you can collect the vehicle on 19oct but till...
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S
saurabh suman12
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service related issue

Address:North West Delhi, Delhi, 110040

I bought a hero i-Smart bike in Apr 2018 having Registration No. DL11SV6866 from Metero Motors Narela and my free service are over . After this i was facing issues like sound from engine, jerk of handle and some more faults. I visited service center on 14/10/2018, but Mr. Sanjeev in service center refused to accept my bike saying that they have a lots of service request on weekend and asked me to leave bike on working day. On Monday i.e 15/10/2018...
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V
Vikrant Berwal
from Vadodara, Gujarat
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complain about insurance dept. hero moto corp

Address:Hisar, Haryana, 125033

R/s sir
I had bought new maestro edge from chaudhary automiles hisar on 26 may 2018. But recently my scooter met with an accident and got damaged. I am unable to visit dealership bcz i am out of station. I send my brother to dealership for repairing my scooter in insurance, but they refused to do so. I am facing much problem. I sent my brother with full docs such as rc insurance my id proof photo etc. Plz help to resolve. Customer...
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R
Raj singh Bobby
from New Delhi, Delhi
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bike service

Address:New Delhi, Delhi, 110086

I have done my first service it had not done in front of me and the service provider didn't do it better they didn't fill the engine oil in the engine and now the engine oil box is empty today i checked it then i knew that it has no engine oil and now my engine is now getting very hot is this the way of working hero motors i am happy with the service of hero motors i am requesting to hero motors don't make fool their customers ok i want to...
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My self debasish martha and subhasish martha is my big brother brought a hero maestro edge scotty having rc no-od33p1810 from sai automobiles, main road, jankia, dist-khirdha, stae-odisha.
After buying this scotty the battery is down and scooty is not starting for getting solution i am going to this service center and checked up and service provide said that the battery is fully dead and need to be changed, when i ask to change the...
+2 photos
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8
85gupta
from Mumbai, Maharashtra
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bad servicing of vehicle at company owned service centre.

Address:Kanpur, Uttar Pradesh, 208001
Website:indian consumer complaints forum

I hade kept on servicing my glamour bike at swami motors govind nagar kanpur but they were just doing the fomalities in the name of service. my bike battery was low at the time of last service but i had noted following complain with them:-
1.self start problem
2.petrol do not pass on reserve menu.
3.break problem
4.mileage problem
this is feed back of customer who are servicing at service center owned by...
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S
sachin padhiyar
from Ahmedabad, Gujarat
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hero splendor service related complaint

Address:Banaskantha, Gujarat, 385001

Dear sir,

I m pechase hero spelndor before 2 month and i have face many problem in my bike i submit bike in shiv automobile gujrat palanpurand he say this is repair in chargable basis my bike is under warranty so why i m pay for this and he say bettery problem is not repair or replace this service centre go to betery compny dealer tyre problem in my bike so he say go to tyre compny dealer so nothing is repairable in service...
+2 photos
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V
vidit22
from New Delhi, Delhi
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front headlight bulb plus fuel meter

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

On[protected] i went to hero showroom situated at sector 63 noida named dhansri hero for service of my scooter maestro edge where i submitted the complaint for my headlight working problem they asked to replace with new bulb stating that bulb is not working with the charge of rs 140/- plus labour charge extra. Since yesterday bulb is not working again i am sure that they have not replaced the new bulb they must have replaced with used bulb....
+1 photos
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J
Jawaid Iqbal
from Bhubaneshwar, Odisha
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missguided about miles of maestro scooty

Address:Kolkata, West Bengal, 700071
Website:[email protected]

As per hero site & sales person miles of mastreo scotty is 60 km but actually it is very poor, it's miles is 25-26 km only.
Hero is a big brand and it is shame to company that they are advertising false and miss guide to customer.
Please advertise real thing and guide to your sales person to guide fact things to customer.
Shame to company to mis guide to customer...
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Address:Ludhiana, Punjab, 141001

Very poor service ever giving by hero service centres which is unbearable.
If company or its service stationa can not give good service to customers then company have to collapse their service centres. There reasons behind above statement is : -

1. All hero service centre has only t or 2 service machanics and all other is trainni who don't know major things to give a good service at all.

2. Incomplete...
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