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Hero MotoCorp Complaints & Reviews

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Updated: Mar 26, 2025
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 187

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S
Sushil Choubey
from Ingraj Bazar, West Bengal
Nov 1, 2018
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engine related problems

Address: East Singhbhum, Jharkhand

Hello,
Hero team members
I sushil from jamshedpur.i want to share about the engine problems and resolutions .
I purchased a hero bike glamour i3s and bike no is JH05BX4009 at november month 2017 . But this bike is bad engine and in this bike problems are compressor down and very noising when that start the engine.
I want to say that my bike is 10 months old and I know that any bike not problems create in this...
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dhirender mandal
from Gurgaon, Haryana
Nov 1, 2018
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bike gear not work properly

Address: 110084

Hi my name dhirendra kumar i have a super splendor my bike number is dl8sch2448 this is my second complaint my complaint id is[protected]/10/2018 i am going on hero service center burari but after servicing i am facing more problem in my bike gears i can't properly change my gears on time that's why i am troubling when i am driving my bike its dangerous to drive bike i am also tell my problem to the service center but he don't give me a perfect...
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A
amolgunjoti
from Lonavla, Maharashtra
Oct 31, 2018
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complaint about the service

Address: Pune, Maharashtra

Dear hero team,
I am the owner of xtream cbz sport150 single disk i use this bike from past 2.1 year want take your kind attention towards pathetic quality from hero service centres. (Hero joyride customer pune)
Resitration no: mh13cm1489
Current mileage : 21530 km only

When i had to come to your service centres for proper bike servicing, every time i had to come again and again after service as to get...
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S
[email protected]
from Ernakulam, Kerala
Oct 30, 2018
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complaining about service

I have a hero passion pro, purchased in january 2017 at manikonda, hyderabad from nalini hero showroom, but now i am facing problems in every service from service center in guntur, i. E gowtham hero showroom at chutugunta cercile. My bike purchased in january 2017, but now i am facing several problems in this bike. So please provide the solution for this.

Thanks and regards,
T subramanyam
[protected]...
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B
Bhuvaneshwar shah
from Noida, Uttar Pradesh
Oct 29, 2018
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regarding service

Address: Gurgaon, Haryana, 122002
Website: HeroAutoNeedsgurgaon

Hi am mamta devi maine first service hero auto needs se karwaya tha jo gurgaon me hai mujhe ye jaanna hai ki aap sab servicing me bike wash nahi karte ho kya maine jab 1st service karwai thi tab bhi unhone bike wash nahi kia and today also they do not wash the bike also aur ye 2nd service me bhi bike wash karke nahi dete
And plz aap log coustomer service acche see de kyuki hame free me bike nahi lia hai hamne paid kia hai...
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S
shalusomu
from Mumbai, Maharashtra
Oct 27, 2018
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unable to pay emi-wants to cancel booking maestro-vehicle not delivered

Address: Kolkata, West Bengal, 700040
Website: [email protected]

Am sulata paul booked a hero mastero on 16.10.2018 having eng no jf33abj4f03399 and chassis no - mbljfw014j4f03459

Being a employee from gi insurance industy i done insurance from own and submitted to dealer.

Vehicle registration till not done as required documents with me.

Paid cash 31000 (Approx.) as down payment, and rest amount rs.40000 going under loan - shriram city union finance ltd
br...
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D
Daanish02
from Pilibhit, Uttar Pradesh
Oct 27, 2018
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refund the amount

I was reach m/s. Bharat motors
Near state bank of india, kalagarh road, dhampur, uttar pradesh - 246746 to change speedometer sensor. Sensor was under warranty but they said to pay sensor charge. I pay and then senior officer said that sensor is under warranty and your paid amount will be refund on next service and give a paper note regarding refund amount. After 3 days, i receive a call from service center and he said that your sensor...
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M
Mohammed Farmaan
from Gudivada, Andhra Pradesh
Oct 26, 2018
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I am complaining about the millagae and miss problem and starting

Address: 500064
Website: Hero complaint

I am purchase passion pro vehicle from hero authorised dealer and given to the services to souganiya hero bahadurpura i said millage problem and missing problem fromvehical and pickup low but i complain from 1st services they are not make satiesfied from his service and i am not happy with hero service bcoz they are not diagnose my problem i am facing lot of problems from the vehicle...
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G
gurdarshan sing
from Anta, Rajasthan
Oct 26, 2018
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service

Address: 335001

Dear sir
i am got surya auto mobile sgnr 335001
i give a bike for service n my engine do open what i do n
plz take action
n rply plz
srvice is so bad sir
frst u take action
u not take then i take action in comsumer cout
i am not a rich men
i am poor man
rich men hota toh wha burn kr deta bike ko now u telll in 24 hrs
oh sir thanx so much...
+1 photos
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M
monte dubey
from Mundi, Madhya Pradesh
Oct 25, 2018
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service

Address: Damoh, Madhya Pradesh, 470661
Website: [email protected]

मेरी गाड़ी CBZ Xtreme MP32ME0495 सर्विसिंग के लिए लेकर आया जिसमे मेरी गाड़ी में..
1. मीटर वायर चेक करना।
2. चैन इसपॉकेट बदलना।
3. ब्रेक शु बदलना।
4. डिस्क ब्रेक पैड बदलना।
5. ब्रेक...
+1 photos
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M
mukkala
from Vijayawada, Andhra Pradesh
Oct 24, 2018
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sub : vehicle servicing ap 31 am 1204 cd deluxe.

Address: Krishna, Andhra Pradesh

From :
Ananda rao mukkala
# 46 – 2 – 45, kummari bazaar,
Gunadala, vijayawada – 520 004.

To,
The managing director,
M/s dasarath motors,
Vijayawada – 520 008.

Dear sir,
Sub : vehicle servicing – ap 31 am 1204 – cd deluxe.

It deeply pains me to pen this letter. I have been availing your services for the past few years. I don’t certify...
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S
Santudeba1
from Kolkata, West Bengal
Oct 24, 2018
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I'm complain about service center

Address: Howrah, West Bengal

Hi i am santu das.
I purchased super splendor-brd from quick auto add:- jadurberia (Panpur more) uluberia howrah pin - 711316, state name: west bengal, code : 19, e-mail: [protected]@rediffmail.com.
When i go there for service they don't give me good service. They don't clean the bike. It is my 3rd time experience. They have no knowledge about oil controlling function. Please do something about it....
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D
Deepu pal
from Sikandarpur, Uttar Pradesh
Oct 24, 2018
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service and maintenance

Address: Kanpur, Uttar Pradesh, 208004

Hello sir iam deepu from kanpur. I have 5 servicing complete but my scuty bed work. Not good mailaz and not good run. Plz i request u slove my problem.   replace all...
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A
Anil Sooranad
from Mayiladuthurai, Tamil Nadu
Oct 23, 2018
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speedometer, kilometer counting stopped in two months time

Address: Alappuzha, Kerala, 690505
Website: system failure

I bought a mastero edge from your dealer in charummood, alappuzha, kerala around two months back. The vehicle covered only 1400 k m so far. Suddenly its speed meter system completely failed. When i contact the dealer they are saying i should pay for the cable. This is completely unacceptable as this is the vehicles manufacturing problem

Please attend the complaint and sort it out as early as possible

Name: anikuttan...
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M
Mahesh Sonar
from Pune, Maharashtra
Oct 23, 2018
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not provided proper facility at the time of free servicing

Address: Dhule, Maharashtra, 425405

Sir when i go for my 2nd free servicing at hero centre (Vimalnath showroom, shirpur) they properly check my bike passion xpro but they didn't washing my bike and also not coated but i paid coating charges also so why i cannot receive proper servicing.
Why hero main centre office not give him instructions to solve all problems of consumers properly.
Waiting for positive reply if not positive reply come in future i will not purchase...
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S
[email protected]
from Kulti, West Bengal
Oct 22, 2018
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faulty engine.

Address: Sagar, Madhya Pradesh, 470228

Dear team,

I want to inform you that i've purchase a duet mp15my2750 in 12 feb 2018 and im regularly facing engine start problem i didn't use kick today when engine automatically off while running any after many attempts of self start i tried to kick start but kick not working its didn't reverse yet i've complaint many time for that we are facing engine starting issue but no one resolve that you are sold me your scrabe for...
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S
subodh khantwal
from Delhi, Delhi
Oct 22, 2018
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product not available

Address: Gautam Buddh Nagar, Uttar Pradesh, 20301

I have given my bike hero (Xtreme up16aq3878) on 19th sep 2018 for servicing due to my accident and also taking the insurance claim for (Rim change) the same they told me that it will take 15-20days to get repair and will hand over you the earliest possible, he told me that bake part is not available which they are arranging for that also they told me that they will arrange it in last 2week and you can collect the vehicle on 19oct but till...
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S
saurabh suman12
Oct 18, 2018
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service related issue

Address: North West Delhi, Delhi, 110040

I bought a hero i-Smart bike in Apr 2018 having Registration No. DL11SV6866 from Metero Motors Narela and my free service are over . After this i was facing issues like sound from engine, jerk of handle and some more faults. I visited service center on 14/10/2018, but Mr. Sanjeev in service center refused to accept my bike saying that they have a lots of service request on weekend and asked me to leave bike on working day. On Monday i.e 15/10/2018...
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V
Vikrant Berwal
from Vadodara, Gujarat
Oct 17, 2018
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complain about insurance dept. hero moto corp

Address: Hisar, Haryana, 125033

R/s sir
I had bought new maestro edge from chaudhary automiles hisar on 26 may 2018. But recently my scooter met with an accident and got damaged. I am unable to visit dealership bcz i am out of station. I send my brother to dealership for repairing my scooter in insurance, but they refused to do so. I am facing much problem. I sent my brother with full docs such as rc insurance my id proof photo etc. Plz help to resolve. Customer...
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R
Raj singh Bobby
from New Delhi, Delhi
Oct 16, 2018
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bike service

Address: New Delhi, Delhi, 110086

I have done my first service it had not done in front of me and the service provider didn't do it better they didn't fill the engine oil in the engine and now the engine oil box is empty today i checked it then i knew that it has no engine oil and now my engine is now getting very hot is this the way of working hero motors i am happy with the service of hero motors i am requesting to hero motors don't make fool their customers ok i want to...
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