Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated Feb 5, 2024
Complaints 6252
Resolved
257
Unresolved
5995
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hero MotoCorp
Customer Service Contacts

Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 187

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
gurdarshan sing
from Anta, Rajasthan
Report
Copy

service

Address:335001

Dear sir
i am got surya auto mobile sgnr 335001
i give a bike for service n my engine do open what i do n
plz take action
n rply plz
srvice is so bad sir
frst u take action
u not take then i take action in comsumer cout
i am not a rich men
i am poor man
rich men hota toh wha burn kr deta bike ko now u telll in 24 hrs
oh sir thanx so much...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
monte dubey
from Mundi, Madhya Pradesh
Report
Copy

service

Address:Damoh, Madhya Pradesh, 470661
Website:[email protected]

मेरी गाड़ी CBZ Xtreme MP32ME0495 सर्विसिंग के लिए लेकर आया जिसमे मेरी गाड़ी में..
1. मीटर वायर चेक करना।
2. चैन इसपॉकेट बदलना।
3. ब्रेक शु बदलना।
4. डिस्क ब्रेक पैड बदलना।
5. ब्रेक...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mukkala
from Vijayawada, Andhra Pradesh
Report
Copy

sub : vehicle servicing ap 31 am 1204 cd deluxe.

Address:Krishna, Andhra Pradesh

From :
Ananda rao mukkala
# 46 – 2 – 45, kummari bazaar,
Gunadala, vijayawada – 520 004.

To,
The managing director,
M/s dasarath motors,
Vijayawada – 520 008.

Dear sir,
Sub : vehicle servicing – ap 31 am 1204 – cd deluxe.

It deeply pains me to pen this letter. I have been availing your services for the past few years. I don’t certify...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Santudeba1
from Kolkata, West Bengal
Report
Copy

I'm complain about service center

Address:Howrah, West Bengal

Hi i am santu das.
I purchased super splendor-brd from quick auto add:- jadurberia (Panpur more) uluberia howrah pin - 711316, state name: west bengal, code : 19, e-mail: [protected]@rediffmail.com.
When i go there for service they don't give me good service. They don't clean the bike. It is my 3rd time experience. They have no knowledge about oil controlling function. Please do something about it....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepu pal
from Sikandarpur, Uttar Pradesh
Report
Copy

service and maintenance

Address:Kanpur, Uttar Pradesh, 208004

Hello sir iam deepu from kanpur. I have 5 servicing complete but my scuty bed work. Not good mailaz and not good run. Plz i request u slove my problem.   replace all...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil Sooranad
from Mayiladuthurai, Tamil Nadu
Report
Copy

speedometer, kilometer counting stopped in two months time

Address:Alappuzha, Kerala, 690505
Website:system failure

I bought a mastero edge from your dealer in charummood, alappuzha, kerala around two months back. The vehicle covered only 1400 k m so far. Suddenly its speed meter system completely failed. When i contact the dealer they are saying i should pay for the cable. This is completely unacceptable as this is the vehicles manufacturing problem

Please attend the complaint and sort it out as early as possible

Name: anikuttan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahesh Sonar
from Pune, Maharashtra
Report
Copy

not provided proper facility at the time of free servicing

Address:Dhule, Maharashtra, 425405

Sir when i go for my 2nd free servicing at hero centre (Vimalnath showroom, shirpur) they properly check my bike passion xpro but they didn't washing my bike and also not coated but i paid coating charges also so why i cannot receive proper servicing.
Why hero main centre office not give him instructions to solve all problems of consumers properly.
Waiting for positive reply if not positive reply come in future i will not purchase...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
from Kulti, West Bengal
Report
Copy

faulty engine.

Address:Sagar, Madhya Pradesh, 470228

Dear team,

I want to inform you that i've purchase a duet mp15my2750 in 12 feb 2018 and im regularly facing engine start problem i didn't use kick today when engine automatically off while running any after many attempts of self start i tried to kick start but kick not working its didn't reverse yet i've complaint many time for that we are facing engine starting issue but no one resolve that you are sold me your scrabe for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
subodh khantwal
from Delhi, Delhi
Report
Copy

product not available

Address:Gautam Buddh Nagar, Uttar Pradesh, 20301

I have given my bike hero (Xtreme up16aq3878) on 19th sep 2018 for servicing due to my accident and also taking the insurance claim for (Rim change) the same they told me that it will take 15-20days to get repair and will hand over you the earliest possible, he told me that bake part is not available which they are arranging for that also they told me that they will arrange it in last 2week and you can collect the vehicle on 19oct but till...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
saurabh suman12
Report
Copy

service related issue

Address:North West Delhi, Delhi, 110040

I bought a hero i-Smart bike in Apr 2018 having Registration No. DL11SV6866 from Metero Motors Narela and my free service are over . After this i was facing issues like sound from engine, jerk of handle and some more faults. I visited service center on 14/10/2018, but Mr. Sanjeev in service center refused to accept my bike saying that they have a lots of service request on weekend and asked me to leave bike on working day. On Monday i.e 15/10/2018...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vikrant Berwal
from Vadodara, Gujarat
Report
Copy

complain about insurance dept. hero moto corp

Address:Hisar, Haryana, 125033

R/s sir
I had bought new maestro edge from chaudhary automiles hisar on 26 may 2018. But recently my scooter met with an accident and got damaged. I am unable to visit dealership bcz i am out of station. I send my brother to dealership for repairing my scooter in insurance, but they refused to do so. I am facing much problem. I sent my brother with full docs such as rc insurance my id proof photo etc. Plz help to resolve. Customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raj singh Bobby
from New Delhi, Delhi
Report
Copy

bike service

Address:New Delhi, Delhi, 110086

I have done my first service it had not done in front of me and the service provider didn't do it better they didn't fill the engine oil in the engine and now the engine oil box is empty today i checked it then i knew that it has no engine oil and now my engine is now getting very hot is this the way of working hero motors i am happy with the service of hero motors i am requesting to hero motors don't make fool their customers ok i want to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My self debasish martha and subhasish martha is my big brother brought a hero maestro edge scotty having rc no-od33p1810 from sai automobiles, main road, jankia, dist-khirdha, stae-odisha.
After buying this scotty the battery is down and scooty is not starting for getting solution i am going to this service center and checked up and service provide said that the battery is fully dead and need to be changed, when i ask to change the...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
8
85gupta
from Mumbai, Maharashtra
Report
Copy

bad servicing of vehicle at company owned service centre.

Address:Kanpur, Uttar Pradesh, 208001
Website:indian consumer complaints forum

I hade kept on servicing my glamour bike at swami motors govind nagar kanpur but they were just doing the fomalities in the name of service. my bike battery was low at the time of last service but i had noted following complain with them:-
1.self start problem
2.petrol do not pass on reserve menu.
3.break problem
4.mileage problem
this is feed back of customer who are servicing at service center owned by...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sachin padhiyar
from Ahmedabad, Gujarat
Report
Copy

hero splendor service related complaint

Address:Banaskantha, Gujarat, 385001

Dear sir,

I m pechase hero spelndor before 2 month and i have face many problem in my bike i submit bike in shiv automobile gujrat palanpurand he say this is repair in chargable basis my bike is under warranty so why i m pay for this and he say bettery problem is not repair or replace this service centre go to betery compny dealer tyre problem in my bike so he say go to tyre compny dealer so nothing is repairable in service...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vidit22
from New Delhi, Delhi
Report
Copy

front headlight bulb plus fuel meter

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

On[protected] i went to hero showroom situated at sector 63 noida named dhansri hero for service of my scooter maestro edge where i submitted the complaint for my headlight working problem they asked to replace with new bulb stating that bulb is not working with the charge of rs 140/- plus labour charge extra. Since yesterday bulb is not working again i am sure that they have not replaced the new bulb they must have replaced with used bulb....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jawaid Iqbal
from Bhubaneshwar, Odisha
Report
Copy

missguided about miles of maestro scooty

Address:Kolkata, West Bengal, 700071
Website:[email protected]

As per hero site & sales person miles of mastreo scotty is 60 km but actually it is very poor, it's miles is 25-26 km only.
Hero is a big brand and it is shame to company that they are advertising false and miss guide to customer.
Please advertise real thing and guide to your sales person to guide fact things to customer.
Shame to company to mis guide to customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Ludhiana, Punjab, 141001

Very poor service ever giving by hero service centres which is unbearable.
If company or its service stationa can not give good service to customers then company have to collapse their service centres. There reasons behind above statement is : -

1. All hero service centre has only t or 2 service machanics and all other is trainni who don't know major things to give a good service at all.

2. Incomplete...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vignesh mudaliyar
from Mumbai, Maharashtra
Report
Copy

passion pro new bike starting issue

Address:Mumbai City, Maharashtra, 410209
Website:www.heromotocorp.com/en-in

I purchased this bike about 4 months ago. From the day i purchased right after 20 days bike started giving me problem like engine stops automatically, average is just around 30 to 35 km, etc. I did the service of my bike twice, both time i informed about the issue which i'm facing they said that they will fix it and also charged 1000rs for each service. Even after the bike was serviced i'm still facing the same issue it's like they just trying...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sanjeetdallupura
from Hyderabad, Telangana
Report
Copy

motorcycle service

Address:110092

Hi yesterday i went to apex automobile 470 patparganj industrial area delhi for the service of my bike no dl7s ce 6053 vide invoice no 21755bj18v14716. The behave of concern engineer was very bad and the service provide by them is very bad which spoils the reputation of company. The problem for which i give my bike for servicing is not resolved rather they create more problems in the bike and when i discuss about this they reply me to sold...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy