Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated Feb 5, 2024
Complaints 6252
Resolved
257
Unresolved
5995
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hero MotoCorp
Customer Service Contacts

Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 186

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
amarsinghrathore59
from Kotputli, Rajasthan
Report
Copy

hero maestro edge automatically off on running time .

Address:Jaipur, Rajasthan, 303119

I purchased maestro edge . Same day when I driving it's automatically off. I ask to showroom, they told me it will take some time to rutain . After 2 3 days it was almost daily 1 2 time automatically off . Again I call back to showroom they told me come at showroom we will shortout it. They just only open a plug and then said it was plug problem we correct it . I took it from my home to where I work 100km from there . 100km journey 4 time...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
tarun malviya
from Gwalior, Madhya Pradesh
Report
Copy

hero motors losing faith of indian customers

Dear sir/madam

I am Tarun Malviya belongs to mehragoan it is small village in Itarsi tehsil.
I have to inform that your company is losing our faith because I had purchased a hero maestro edge before 3 year I am continuously serviceing it only one service was missed but yesterday dropping oil and abnormal sound check service centre technical person said engine shaft bend & oil seal leakaged and he open full engine and...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santosh kumar rajpoot
from Rudarpur, Uttar Pradesh
Report
Copy

starting problem of hero pleasure

Address:Jhansi, Uttar Pradesh, 284001

My name is chhaya vishwakarma, 167 sankar singh ka bageecha baragaon gate andar jhansi (U. P.) mob. No[protected] we bought pleasure cast wheel sport red iinvoice no 10051ba18s4873 dt 22/01/2018 fromsuri automobiles, nehro marg civil line jhansi 284001, we are face starting problem of our scooter last 10 month we going several time going to suri automobiles to short out our problem, but they are not short out our problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kalva shaker
from Hyderabad, Telangana
Report
Copy

engine problem

Address:500014

I am the owner of hero glamour ts08 fw 1429, i am using this bike from past 07 months, recently on 06/11/2018 go to service station phoenix motors uppal in hyderabad. To do the service to check breaks he told engine problem, we taken hero glamour 7 (Months) only, it's very bad of (Shame) hero motocrop. (We do proper services my bike)
He told about service manager not proper answer. I have warranty of my bike but he told we not giving...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:505301

Rash and negligence behaviour by authorised dealer and supervisor of hero motocorp in Rajanna siricilla district, Telangana state.service of the showroom is not good.Behaviour and language of the dealer is so rash towards the customer.Not only me most of the customers are facing the same problem.Also he is not issuing company payment bills properly....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun Prasad Selvaraj
from Palakkodu, Tamil Nadu
Report
Copy

regarding service complaint

Address:Coimbatore, Tamil Nadu, 641016

Our vehicle hero pleasure tn37dc2697 purchased 27.08.2018 at vasanthi hero coimbatore. Within 15 days the vehicle had a starting problem and the technicians came and checked and they told small issue in spark plug and replaced it. But today morning the same problem occurs. Is it the good product!!! What is the quality maintained by hero motorcorp worst quality. I want the final solution. Please replace vehicle by new one. Awaiting for your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Irshad husain
from Kichha, Uttarakhand
Report
Copy

bharat motors bareilly road kasganj

Address:Kanshi Ram Nagar, Uttar Pradesh, 207123

Mere paas hero ka maestro hai uske engine mein problem hai jo ki bhaka engineer sahi nahi kar pa raha hai main usko 15 15 20 din chod kar aa gaya hoon phir bhi sahi nahi hui hai main bahut problem mein hoon uske engine mein se awaz aati hai pata nahi kis kis tarah ki aur main usko 50 kilometre le jata hoon toh phir vo band ho jata hai fir wo start nahi hota ghanta ko sabse...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gopeshchandramishra
from Brahmapur, Odisha
Report
Copy

problem in our new bike from the beginning.

Address:Khordha, Odisha, 751006

Medam/ sir,
We have purchased a hero hf deluxe bike from sree bharat motors ltd, laxmisagar, bhubaneswar, odisha on dated 31.10.2018 (Only 6 days over). Chassic no mblhar204jgj14769.
From the 2nd day, we are facing problem for the bike.
Oil not passing clearly, we complained, they told it will ok after 1st servicing.

Again it starts mis-fired on 4.11.18, we complained, they repaired the pluk.
Again...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav121233
from Udaipur, Rajasthan
Report
Copy

telling lies to customers for company service

Address:Ajmer, Rajasthan, 305001

M aaj phir service krane gaya pr aaj ek employee ne kaha ki aaj se service centre band h... Diwali baad khulega...
M jab kl gaya tha tb bhi mughe ye kehke mna kar diya ki mechanic nhi h.. Jabki waha bikes wash ho rhi thi... Baad me mughe kha ki ab aur bikes nhi le rhe.. Jitni pehle aayi h unki hi hogi.. Jabki tab 10:45 hi hue the... Kya majak h customers k saath....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhimanyu Goswami
from Hanumangarh, Rajasthan
Report
Copy

misleading the customer

Address:Bikaner, Rajasthan, 334001

I booked the hero splendor plus self cast bike on 23 Oct 2018 on rajaram dhaniya automobile gogagate circle bikaner on 1 nov company announces the scheme of paytm in which u will get cashback of 4000 to 5000 I will call to the owner of the rajaram dharniya mr Ramayan dhaniya they will tell me that u come tomorrow to the showroom I will give u the paytm offer to your booking which u have done next day I will visit the showroom Then the paytm...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav121233
from Udaipur, Rajasthan
Report
Copy

service deny

Address:Ajmer, Rajasthan, 305001

I am gaurav sharma from ajmer.
M aaj 10:45 pr ajmer kota road (Vigyan nagar) pr hero service centre, bike ki service krane gaya, jahan aapke servant ne jhooth bola ki aaj mechanic nahi h jabki waha doosri bikes wash ho rahi thi, pr mughe ye kehke mna kar diya ki festival time h aap kal aana.

Aap mughe bataiye kya ek reputed company ke employee aise hote h... Jo jhooth bolkar company ka naam roshan karte h... Chahe koi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chhavi nath patel
from Kanpur, Uttar Pradesh
Report
Copy

complain about the kick

Address:221202

Sir my name is chhavinath patel. I bought hero maestro edge by v. S. Auto pv. Ltd. Contact:[protected].
सर मै अपनी गाड़ी प्रापरली नियमित रूप से करता हूँ
लेकिन सर मेरी गाड़ी की किक फस गयी है सर मै ने शिकायत की थी तो वहां हमें बताया गया...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sushil Choubey
from Ingraj Bazar, West Bengal
Report
Copy

engine related problems

Address:East Singhbhum, Jharkhand

Hello,
Hero team members
I sushil from jamshedpur.i want to share about the engine problems and resolutions .
I purchased a hero bike glamour i3s and bike no is JH05BX4009 at november month 2017 . But this bike is bad engine and in this bike problems are compressor down and very noising when that start the engine.
I want to say that my bike is 10 months old and I know that any bike not problems create in this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dhirender mandal
from Gurgaon, Haryana
Report
Copy

bike gear not work properly

Address:110084

Hi my name dhirendra kumar i have a super splendor my bike number is dl8sch2448 this is my second complaint my complaint id is[protected]/10/2018 i am going on hero service center burari but after servicing i am facing more problem in my bike gears i can't properly change my gears on time that's why i am troubling when i am driving my bike its dangerous to drive bike i am also tell my problem to the service center but he don't give me a perfect...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amolgunjoti
from Lonavla, Maharashtra
Report
Copy

complaint about the service

Address:Pune, Maharashtra

Dear hero team,
I am the owner of xtream cbz sport150 single disk i use this bike from past 2.1 year want take your kind attention towards pathetic quality from hero service centres. (Hero joyride customer pune)
Resitration no: mh13cm1489
Current mileage : 21530 km only

When i had to come to your service centres for proper bike servicing, every time i had to come again and again after service as to get...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaining about service

I have a hero passion pro, purchased in january 2017 at manikonda, hyderabad from nalini hero showroom, but now i am facing problems in every service from service center in guntur, i. E gowtham hero showroom at chutugunta cercile. My bike purchased in january 2017, but now i am facing several problems in this bike. So please provide the solution for this.

Thanks and regards,
T subramanyam
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhuvaneshwar shah
from Noida, Uttar Pradesh
Report
Copy

regarding service

Address:Gurgaon, Haryana, 122002
Website:HeroAutoNeedsgurgaon

Hi am mamta devi maine first service hero auto needs se karwaya tha jo gurgaon me hai mujhe ye jaanna hai ki aap sab servicing me bike wash nahi karte ho kya maine jab 1st service karwai thi tab bhi unhone bike wash nahi kia and today also they do not wash the bike also aur ye 2nd service me bhi bike wash karke nahi dete
And plz aap log coustomer service acche see de kyuki hame free me bike nahi lia hai hamne paid kia hai...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shalusomu
from Mumbai, Maharashtra
Report
Copy

unable to pay emi-wants to cancel booking maestro-vehicle not delivered

Address:Kolkata, West Bengal, 700040
Website:[email protected]

Am sulata paul booked a hero mastero on 16.10.2018 having eng no jf33abj4f03399 and chassis no - mbljfw014j4f03459

Being a employee from gi insurance industy i done insurance from own and submitted to dealer.

Vehicle registration till not done as required documents with me.

Paid cash 31000 (Approx.) as down payment, and rest amount rs.40000 going under loan - shriram city union finance ltd
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Daanish02
from Pilibhit, Uttar Pradesh
Report
Copy

refund the amount

I was reach m/s. Bharat motors
Near state bank of india, kalagarh road, dhampur, uttar pradesh - 246746 to change speedometer sensor. Sensor was under warranty but they said to pay sensor charge. I pay and then senior officer said that sensor is under warranty and your paid amount will be refund on next service and give a paper note regarding refund amount. After 3 days, i receive a call from service center and he said that your sensor...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohammed Farmaan
from Gudivada, Andhra Pradesh
Report
Copy

I am complaining about the millagae and miss problem and starting

Address:500064
Website:Hero complaint

I am purchase passion pro vehicle from hero authorised dealer and given to the services to souganiya hero bahadurpura i said millage problem and missing problem fromvehical and pickup low but i complain from 1st services they are not make satiesfied from his service and i am not happy with hero service bcoz they are not diagnose my problem i am facing lot of problems from the vehicle...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy