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Hero MotoCorp Complaints & Reviews

www.heromotocorp.com/en-in

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Updated: Feb 1, 2025

Complaints 6259

Resolved

257

Unresolved

6002

Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Negligence for your team

Xpulse 200 4v motorbike parts failure and technical support from hero authorised service centre

Spare part not available whole India in any hero spares

Regarding the service defect

Before release my NOC details correct all details

Most useful reviews

Fuel pump issue in My Xpulse 200.

Request for duplicate invoice

Key problem of maestro edge

Customer service not satisfied

complaint for hero maestro edge

Defective product sold by company

Featured stories

Not received Temporary registration from local dealer for Hero Super Splendor XTEC which was purchased on 12-05-2023

Defective product sold by company

Refund not done of Rs 100000/

Hero MotoCorp reviews & complaints page 190

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Address: Indore, Madhya Pradesh, 452011

Website: Costumercomplaint.in

Sanskar motor service centre indore misbehaved with customer.. Responsible person found gossiping with other customer regarding my problem unnecessary they wasted my time.. I found mastro is not giving average when i purchased they told me 55 but it was always 32 i complained but they didn't fix the problem.. Im not satisfied with there customer service also take action against the person misbehavior....

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Address: Coimbatore, Tamil Nadu, 641659

Hi team,

I am disappointed with the service from hero amman motors which is located in somanur. I had purchased an hero pleasure and yet not completed even 2 years. I am facing batter issue but the amman motors people are not responding properly and blaming us. And i yet not received the mate from them. Always they are telling will give on next service.
Registration number: tn 37 dz 0741

Could you please...

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Address: Navsari, Gujarat

Dear sir

We have super splendor purchase for metro motors navsari gujrat after 3 month my bike is give low avrage for 45 to 55 im visiting for 2 times in every month but not proper work problem not shotout still 9 month im talking with owner but owner is not proper reply my concern is millage so manager asking is petrol pump change so i change petrol pump for 5 times but not shot out my problem so reply me fast other wise im...

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Address: Chittorgarh, Rajasthan, 323307

Sir, i purchased new hero bike hf deluxe on[protected] and till date i regularly service my bike at authourise dealer shri apna enterprise, rawatbhata, rajasthan. Today[protected] my bike at 9400 km on 4th service my bike chain sprocket has been damaged unknown reason and service center placed new chain sprocket in my bike but my bike is in warranty period. So what is your action about chain sprocket damage. Please inform me early as possible....

+1 photos

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Address: Bijnor, Uttar Pradesh, 331802

मेरा नाम हरिराम
मो. [protected]
मैने २ साल पहले हीरो को इस्मार्ट ११० c c बाइक ली थी मैने उसको अभी तक 18 हजार किलोमीटर चलाई है मैने बाइक ली थी तब से समय समय पर सर्विस करवाई लेकिन बाइक...

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Address: 854301

I came for service of my glamour bike at usha hero purnea. The staffs told me to park the bike in a row to open the job card so that the can open the job card serial wise i parked the bike but the staff who was opening the job card for service has not opened my job card instead he started opening the job cardsof those who came later. I asked him that why you are doing so he denied to reply instead he kept on doing so again i asked him then...

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Address: Kolkata, West Bengal, 700035

Website: Hero Motocorp

I bought maestro edge from auto sales corporation in kolkata b. T. Road. I suffered a lot after purchasing. It was only 2 months since i purchase and there is starting problem and start off problem happens. Several times the scooter starts off on road and when i ask for the road assistant they charge 200 rupees. Then they repair it 2 times and kept it for 7 days and do nothing instead of changing a spark plug, the sad thing is after that...

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Address: New Delhi, Delhi, 110085

Me aapke work shop rithala me meri bike me lock prblm h kl b me aaya tha to aaj ka tym diya tha fr aaj me aya hu to mjhe kha ja rha h ki kl aana... Bht gnda experince rha hero me... Poor service or me sbko suggest kruga ki phle jesi quality or service hero me nhi h... Bad experince... Sirf lock change krne k liye engineer nhi h... Rithala delhi... Dl 11 sq 0210...

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Address: Muzaffarpur, Bihar, 842002

Dear Sir,
I would like to inform you that I have purchased new bike Glamour i3s from Radha hari agency in muzaffarpur bihar on[protected]. I asked the sales person that I can see the bike for my satisfaction then they told that after payment you can see the bike, then I make the payment on cash. Then at the time of delivery I check the bike minutely then I saw there is many scratches over there on fuel tank, front suspension, front...

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Address: East Champaran, Bihar, 845401

I have bought a new hero glamour on 4th august 2018. Initially it has starting problem due to presence of water in fuel tank which has been taken out by service centre but the engine gives unpleasant sound as compared to other glamour. When i contacted the hero service centre thend he told me it is manufacturing defects and therefore we can't do anything in this matter. Please solve my problems as soon as possible....

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Address: Hyderabad, Telangana, 500003

Sir,
I have purchased maestro edge in year 2016 december month. I have just out showroom after purchase scooter and try to start.
When i insert key in vehicle it shows a symbol of key and i again and again try to insert it when symbol goes it is able to start than i told to manager of sukhmani hero indore theytold me please try to start and finaly after 20- 30 attempt scooter start and management told me please come after 7...

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Address: Nashik, Maharashtra, 422009

Respected sir,

This is with reference as mentioned above we want glamour fi magnet cover, material code - 11341ktra40.

We had purchase glamour fi red black bike from shivang automobiles @ nashik, maharashtra in 2012. Now we required magnet cover (Code - 11341ktra40) for the same. This part is neither available in any hero showroom nor superstokist in nashik and unable to provide service to me.

Hence,...

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Sir i am purchased hero pleasure having registered number mh09 eh 6238. Left side integrated brake has been broken. The same is not available. I approched at your authorise service centre i. E m/s samarth motors gadhinglaj, teh: gadhinglaj, dist: kolhapur, state: maharashtra. Since last 6 months the same spare part is not available. Sirf hume tarikh pe tarikh mil rahi hein. Please kindly look into the matter. My name is hanamant chaugule...

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Address: 411057

I have brought a hero mestro edge top model on april 2017 from pratibha motors wakad, pune. But i think that was my worst decision ever which i think about this ghatiya vehicle. After 1 month of purchased, my vehicle tyre got puncture, it was around 11 puncture in front tyre and 12 puncture in back tyre. I did a complaint but no action has been take. I think they gave a fake brand tyre.
Other issue was the average problem as company...

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Address: Jhunjhunu, Rajasthan, 333031

Website: www.heromotocorp.com/en-in/reach-us/find-hero-bike-dealers.html

Hello sir,

Greetings of the day!!!

My self-pooja goswami from pilani, i have more issue about scotty. I had taken the last year scotty, which i am very worried. This warranty is in the period and in one year it has got a problem with the engine. It stops moving. Your sellers are also not responding well to this, which is very sophisticated, i have a mentally disturbed. Please suggest me what i do for that....

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Address: Dehradun, Uttarakhand, 248001

Website: www.heromotocorp.com

I have maestro edge which i bought from saanvi autobiles dehradun. I got my scooter serviced from the same.in the job card i mentioned all the problems that i was facing including the seat lock problem. But after service when i paid the bill and was given my scooter i noticed the seat lock problem was still there for which i again complained about and after checking for around 45 minutes they said the seat lock wire has to be changed which...

+2 photos

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Address: Ranchi, Jharkhand, 834008

Dear sir
Today i had given my maestro edge for servicing, repairing of self start switch with replacement of right side mirror, left side indicator & seat cover with new one.
In turn, i received my vehicle with no repairing of self start switch and no replacement of said items.
This is the third time in past 9 months, i am told that the said materials are out of stock.
Moreover, i paid for labour charges.
This...

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Address: 110094

Website: so please tell me what is warranty times for bike material

I own a (Dl5s br 7421) and have done follow-up servicing only in authorized hans hero service centers karawal nagar near tool tax this fraud service center in delhi i eill purchase after 70 days and ii kind services created problems my bike frunt socar sort for oil not lee chase so your service center talking about im not responsibility your bike chargeber 1500 hundred rupees for repair my bike so what warranty some days
Changing...

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Address: 769009

Date of purchase: 12.09.2018
Engine: ja06egh9e04530
Vin: mbljas014h9e04693
Model: glamour fi new

Complaint:
- other bike parts connecting in new bike.
- nut and bolt are old, and junkies as picture attached.
- fuel delivery issues in bike
- oil meter not working properly, picture attached
- no speed even 4 no. Gear
-old model glamour fi delivery
- service...

+2 photos

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Address: Chennai, Tamil Nadu, 600074

Website: www.heromotocorp.com/en-in

Dear sir/madam,

On june 19th, 2018, i have received my bike hero pleasure registering tn22-bp-3254 after getting serviced at hareena motors (Now changed to saradha motors), ground floor, old no 32, new no 1, kamarajar salai, anakaputhur, chennai - 600070.

I have given for general service with complaints on pickup (Which happened after general service on april 21th, 2018 at the same service center). I received...

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