Hero MotoCorp Complaints & Reviews

I m unhappy with your
Junali servicing centre, duliajan branch.
P. O duliajan
Dist. Dibrugarh (Assam).
Pin. 786602.
We face lots of problems after servicing my bike in above branch.
In last 2 months, my bike 2 times servicing. And 2 times paid my monney.

But my problems are same to same.
And also face new problems in my gear....

I have a hero honda cbz extreme,
Regd. No. As-06-j-0665.
Here we contact in junali servicie centre, duliajan.
P. O. Duliajan.
Dist. Dibrugarh (Assam).
Pin 786602.
Last 2 month here we servicing my bike 2 times in junali centre duliajan.
But i m not happy with this service.
After 1 day servicing my bike gone again same problems.
And mechnic open my gear without my permission....

I had purchase hero duet bike from laxmi automobiles solapur on 13.09.2018. Given for passing on 14/09/2018, however passing not done properly.
Therefore again called me for the purpose of passing of vehicle. Today i had also given my bike for passing on 17.09.2018 still passing not completed. Now telephonic call received me from showroom today not possible for passing. The vehicle will be delivered to you tomorrow. My name is ca prabhakar...

I am not satisfied with the service done today at your authorized service centre in phulera to my i-smart hero motorcycle. At the time of handing over motorcycle to me after service, the concerned servicing attendant told that clutch wire is also to be required to be change. I gave my consent and asked me to come at next servicing. He did not accept to replace the same today....

Hero duet is a very worse and fragile product. Very inferior quality fibre is used because scooty diggy broken only after purchase although rto registration and insurance is not done but scooty broken. On 5th sept my wife shweta bansal purchased duet scooty from shyam automotives, frame no mbljfn024jgg12179, engine no jf33acjgg11294 total amount i paid 62075 all inclusive. Still scooty is not registered but yesterday due to wheel disbalanced...

In bokaro hindustan auto agency pdi department staff mr abhimanyu way of talking with customers is bad language he has no any idia about customer satisfaction after 3hours delay in install new bike asking it will take more time you can do as you like. Hero is reported company and we believe is but this tipe of customer service i will not purchase any hero product and also not suggest any one to purchase same. Very poor service...

The worst company and its employers.
We really hate it.

I have purchased super splendor few months back.
They didn't does theirs task.
Didn't pick the calls to book the servicing of book nor for any thing.
On 1st servicing they didn't fixed a spare parts and asked to come later on.
It's 4th service but still neglecting to fix that part.
Theirs language is too rough.

Kasidih,...

Hi sir,

I am ajender kumar owner of hero passion x pro. I am your old constomer when your company merged means herhonda from that time i am using bike hero honda spleander my first bike, than i purchase my passion x pro for me i am trust on your brand that hero is best so 9 september, 18 i also purchase a new hero passion x pro i3s from peeragarhi because i am trusted on hero but my last passion x pro stand at metro motors...

Hi sir
I get new passion pro bike. I was don my first bike servicing in the prashant auto sales & services billings road, ausa dist latur. Today 15th september 2018 i visit above service center for my 2nd servicing.in 2nd servicing engine oil not change but thay tell me in our servicing center we change engine oil compulsory. I tell them in 2nd servicing engine oil not replace but they tel me it is compulsory and they not do my bike...

I visited hero service center at rama road new delhi on dated 02.09.2018 and found that continues water dripping was going on inside the workshop as well as customer waiting hall. Which could lead to any mishappening like short circuiting or get shocked to any tecnician as well as customer.
When i asked about such water dripping, they said that already noticed to higher authorities but not action yet.
Kindly attend the such...

I claimed a insurance about 3 months ago showroom said to me it will be refunded in 10 days whenever i ask about tha refund it always told come on that day come with passbook i am sick of the service not even the servicing it satisfactory for the parts of my bike i am still running to showroom but no one cares in showroom. I am not happy with the behavior and service of the hero showroom very bad experience it is....

Dear san,
I alkesh dowari... Today 13th of september i have done my vehicle servicing in jaybee honda ws guwahati... So i would like u to know that the servicing is not done well n they have fitted some extra accessories without infrom me like some kind of handle cover rep... N including servicing and all it cost rs.920/- so i want to know in details and give me popper information.

My contact details
Alkesh dowaribr...

I purchased my bike on 2 jan, 2018. Since then 3 services have been made on proper time.
But i had mileage issue right from the date of purchase. During each service, i make the dealer aware about the problem i am facing. This time i was told that you will not face this problem as we have checked the carbuettor properly.
But the situation is the same again. There is no minor improvement in the mileage.
I can't imagine...

Dear sir

With above reference last june 2018 purchase a scooty named kusham lata but till date not receive any rc book & vehicle registration number and showroom incharge not give any responce.in this regarding. My scooty already so many time police man stop this vehicle. So please urgent solve the matter.

Thanks & regards
Kushan lata
Mob.[protected]...

Bought this splendor+ two months ago from globe honda - meerut road, ghaziabad, uttar pradesh with company fitted ceat tyres. And both front & rear tyres have got cracked from sides - visible crack marks on left sides of both the tyres. Reported it to the dealer on 2nd service instead of taking responsibility they simply cut corners and sent us to ceat dealers, (Krishna tyres - ceat franchisee, near bhatiya mod - ghaziabad, uttar pradesh)...

I purchased bike on dated 20.01.2018 though your dealers sehgal heromotors ajroda chowk faridabad, bike regd. No.-hr87a5037, splendor (Self - drum-cast) the bike has not been satisfactory because bike average (29 per km) and bike reserve petrol problem, which is not acceptable at all kindly replace the bike. I don't want defective bike. It is responsibility of dealer to check the bike before selling.

If bike is not replaced...

Sir/madam
i m facing lot of problems in a bike{Maestro edge}but the dealership denied to solve the problem...they always took my bike to serive centre but the problem is still on and on... literally 6 or 7 times i left my bike in service centre but they didn't response me properly... Problem is from the 1st month now it has been 4 months they r not solving the problem nor replacing the bike...i tried to call hero motocorp customer...

Dear sir, [protected]
My name is ashish maurya i have a purchase hero splendor ➕ bike on 15 june 2018 karnavati showrom bapunagar bt bike are not properly work i m going to showroom inf that his manager he was told to 1st service gave to bike is complete bt no solution i m going to second time showroom so he was not give me properly ans and i have 2 nd service done bt bike was not working properly...

I purchase horo ismart 110 in 9 june 2017. My bike average is low is each service. Then i purchase this bike is average is 40km per liter. After 4 services my bike average is lower then 25km per liter. Self is bike not supported well. I am requested you please recall my bike now.

Thank you
Sourabh agrawal
393 holi nagar
Sitapur
Mob. No. [protected]...

Dear concern,
Please take a strict action. My bike was at your service center somebody have stolen my key ring. So it is the matter of faith and with dew respect i want to inform that you. I already have inform at your service center. But nothing happen. Because of that i am upset and very serious about it please do anything and make the arrangement at any cost i want to get my key ring.

Thankyou...