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Hero MotoCorp Complaints & Reviews

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Updated: May 7, 2024
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 191

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S
Shabbir337128
from Bardoli, Gujarat
Sep 19, 2018
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shubham hero near kamrej surat

First of all the service is very poor and the workers messed my red maestro edge when i gave them to service they were trying to open the front part of it with screwdriver but they ended up with messing body parts the colour also took out and they broke headlamp and when i told them they told me it was broken meanwhile i was at their service station and arguing with me and even threating me that i will see u the service manager it means like...
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@Hero1234#
from Puruliya, West Bengal
Sep 19, 2018
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no proper service of maestro scooter

Address: Panchkula, Haryana, 134118

I have bought maestro scooter in oct 15 with the 5 years warranty condition from preet agency, dafferpur, mohali, and the within the three month engin of the vichle is opened, and i was informed that the crank of the same has to be replaced. And at that time no slip, details was provided to me and i was assured that it was all under warranty. After some time digital metter was stop working. All the services were made on the agency from time...
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R
Rajaram Sahoo
from Ranchi, Jharkhand
Sep 18, 2018
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xtreme

Address: 754202

We bought a xtreme from gurdas motors of salipur dist - cuttack. But the service is very bad. Its now been a year but we have not got our new meter. Vehicle is in the name of ananda sahoo. I want you take strict action aginst them. When we are asking for new fuel meter they are just saying that it would come. And vehicle was also not good it was in a bad condition which they gave us and told that its fine they would repair all but till now...
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G
green valley
from Abhayapuri, Assam
Sep 18, 2018
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very poor servicing at duliajan centre

Address: Dibrugarh, Assam, 786602

I m unhappy with your
Junali servicing centre, duliajan branch.
P. O duliajan
Dist. Dibrugarh (Assam).
Pin. 786602.
We face lots of problems after servicing my bike in above branch.
In last 2 months, my bike 2 times servicing. And 2 times paid my monney.

But my problems are same to same.
And also face new problems in my gear....
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G
green valley
from Abhayapuri, Assam
Sep 18, 2018
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very poor servicing at duliajan centre

Address: Dibrugarh, Assam, 786602

I have a hero honda cbz extreme,
Regd. No. As-06-j-0665.
Here we contact in junali servicie centre, duliajan.
P. O. Duliajan.
Dist. Dibrugarh (Assam).
Pin 786602.
Last 2 month here we servicing my bike 2 times in junali centre duliajan.
But i m not happy with this service.
After 1 day servicing my bike gone again same problems.
And mechnic open my gear without my permission....
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P
Prabhakar Gunjale
from Solapur, Maharashtra
Sep 17, 2018
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rto passing

Address: 413006

I had purchase hero duet bike from laxmi automobiles solapur on 13.09.2018. Given for passing on 14/09/2018, however passing not done properly.
Therefore again called me for the purpose of passing of vehicle. Today i had also given my bike for passing on 17.09.2018 still passing not completed. Now telephonic call received me from showroom today not possible for passing. The vehicle will be delivered to you tomorrow. My name is ca prabhakar...
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T
Taneja Bal Kishan
from Kota, Rajasthan
Sep 17, 2018
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dissatisfaction with motorcycle service at authorized service centre in phulera

I am not satisfied with the service done today at your authorized service centre in phulera to my i-smart hero motorcycle. At the time of handing over motorcycle to me after service, the concerned servicing attendant told that clutch wire is also to be required to be change. I gave my consent and asked me to come at next servicing. He did not accept to replace the same today....
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V
vinay.59
from Gurgaon, Haryana
Sep 16, 2018
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hero duet v. poor, breakable and fragile product scooty diggi is broken in 5 days before rto registration and insurence

Address: Meerut, Uttar Pradesh, 250001

Hero duet is a very worse and fragile product. Very inferior quality fibre is used because scooty diggy broken only after purchase although rto registration and insurance is not done but scooty broken. On 5th sept my wife shweta bansal purchased duet scooty from shyam automotives, frame no mbljfn024jgg12179, engine no jf33acjgg11294 total amount i paid 62075 all inclusive. Still scooty is not registered but yesterday due to wheel disbalanced...
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M
manturawani
from Mumbai, Maharashtra
Sep 16, 2018
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poor customer service

Address: Bokaro, Jharkhand, 828403

In bokaro hindustan auto agency pdi department staff mr abhimanyu way of talking with customers is bad language he has no any idia about customer satisfaction after 3hours delay in install new bike asking it will take more time you can do as you like. Hero is reported company and we believe is but this tipe of customer service i will not purchase any hero product and also not suggest any one to purchase same. Very poor service...
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S
sweetboy1
from Delhi, Delhi
Sep 16, 2018
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avoiding and not fulfilling the task by the service centre

Address: East Singhbhum, Jharkhand, 831011

The worst company and its employers.
We really hate it.

I have purchased super splendor few months back.
They didn't does theirs task.
Didn't pick the calls to book the servicing of book nor for any thing.
On 1st servicing they didn't fixed a spare parts and asked to come later on.
It's 4th service but still neglecting to fix that part.
Theirs language is too rough.

Kasidih,...
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S
Sahil Tomar1628
from Noida, Uttar Pradesh
Sep 16, 2018
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service issue/ not properly done/stand from 2 months there

Address: New Delhi, Delhi, 110085

Hi sir,

I am ajender kumar owner of hero passion x pro. I am your old constomer when your company merged means herhonda from that time i am using bike hero honda spleander my first bike, than i purchase my passion x pro for me i am trust on your brand that hero is best so 9 september, 18 i also purchase a new hero passion x pro i3s from peeragarhi because i am trusted on hero but my last passion x pro stand at metro motors...
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S
sanjaygmmane
from Pune, Maharashtra
Sep 15, 2018
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servicing

Address: Latur, Maharashtra, 413520

Hi sir
I get new passion pro bike. I was don my first bike servicing in the prashant auto sales & services billings road, ausa dist latur. Today 15th september 2018 i visit above service center for my 2nd servicing.in 2nd servicing engine oil not change but thay tell me in our servicing center we change engine oil compulsory. I tell them in 2nd servicing engine oil not replace but they tel me it is compulsory and they not do my bike...
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Y
Yogesh_14620
from Vijayawada, Andhra Pradesh
Sep 15, 2018
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regarding bad construction or poor facilities at service center, rama road new delhi

Address: 110015

I visited hero service center at rama road new delhi on dated 02.09.2018 and found that continues water dripping was going on inside the workshop as well as customer waiting hall. Which could lead to any mishappening like short circuiting or get shocked to any tecnician as well as customer.
When i asked about such water dripping, they said that already noticed to higher authorities but not action yet.
Kindly attend the such...
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P
Prasann Gupta
from Gumia, Jharkhand
Sep 13, 2018
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glamour 125 insurance claim

Address: 800008

I claimed a insurance about 3 months ago showroom said to me it will be refunded in 10 days whenever i ask about tha refund it always told come on that day come with passbook i am sick of the service not even the servicing it satisfactory for the parts of my bike i am still running to showroom but no one cares in showroom. I am not happy with the behavior and service of the hero showroom very bad experience it is....
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B
Bobita Kumari
from Guwahati, Assam
Sep 13, 2018
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servicing

Address: 781005

Dear san,
I alkesh dowari... Today 13th of september i have done my vehicle servicing in jaybee honda ws guwahati... So i would like u to know that the servicing is not done well n they have fitted some extra accessories without infrom me like some kind of handle cover rep... N including servicing and all it cost rs.920/- so i want to know in details and give me popper information.

My contact details
Alkesh dowaribr...
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A
amitdahiya_
from Delhi, Delhi
Sep 13, 2018
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mileage issues

Address: Faridabad, Haryana, 121004
Website: Hero Moto Corp

I purchased my bike on 2 jan, 2018. Since then 3 services have been made on proper time.
But i had mileage issue right from the date of purchase. During each service, i make the dealer aware about the problem i am facing. This time i was told that you will not face this problem as we have checked the carbuettor properly.
But the situation is the same again. There is no minor improvement in the mileage.
I can't imagine...
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K
Kusham yadav
from Jaipur, Rajasthan
Sep 13, 2018
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hero scooty purchase on june 2018 till date not receive rc book & registration number. and showroom incharge not give any response in this

Address: 301701

Dear sir

With above reference last june 2018 purchase a scooty named kusham lata but till date not receive any rc book & vehicle registration number and showroom incharge not give any responce.in this regarding. My scooty already so many time police man stop this vehicle. So please urgent solve the matter.

Thanks & regards
Kushan lata
Mob.[protected]...
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N
Nsb1
from Noida, Uttar Pradesh
Sep 12, 2018
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motorcycle delivered with poor qty of tyres. & no resolution from hero motocorp & dealers

Address: Ghaziabad, Uttar Pradesh, 201002

Bought this splendor+ two months ago from globe honda - meerut road, ghaziabad, uttar pradesh with company fitted ceat tyres. And both front & rear tyres have got cracked from sides - visible crack marks on left sides of both the tyres. Reported it to the dealer on 2nd service instead of taking responsibility they simply cut corners and sent us to ceat dealers, (Krishna tyres - ceat franchisee, near bhatiya mod - ghaziabad, uttar pradesh)...
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K
krishna Gopal yadav
from Jaipur, Rajasthan
Sep 12, 2018
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average and reserve petrol problem

Address: Faridabad, Haryana, 121001

I purchased bike on dated 20.01.2018 though your dealers sehgal heromotors ajroda chowk faridabad, bike regd. No.-hr87a5037, splendor (Self - drum-cast) the bike has not been satisfactory because bike average (29 per km) and bike reserve petrol problem, which is not acceptable at all kindly replace the bike. I don't want defective bike. It is responsibility of dealer to check the bike before selling.

If bike is not replaced...
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L
Laughing Mister
from Pune, Maharashtra
Sep 12, 2018
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bike issues

Address: Pune, Maharashtra, 411004

Sir/madam
i m facing lot of problems in a bike{Maestro edge}but the dealership denied to solve the problem...they always took my bike to serive centre but the problem is still on and on... literally 6 or 7 times i left my bike in service centre but they didn't response me properly... Problem is from the 1st month now it has been 4 months they r not solving the problem nor replacing the bike...i tried to call hero motocorp customer...
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