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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
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Hero MotoCorp Phone Numbers

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1 800 266 0018
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1307
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+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
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+91 11 2614 3321
+91 11 2614 3198

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Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 273

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N
nick rajput
from Delhi, Delhi
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Engine problem

Address:110074
Website:heromotocorp

Dear team

i bought a new bike i smart 110 cc on august 2016. after few days bike engine start heavy noise. i have complaint at service center they did something that time problem was resolved. after sometime same problem start again then i have complaint once again visited at service center they did same. after few days same problem started now service not helping they doing like same. today my bike has stopped meter now service...
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Address:Amravati, Maharashtra, 444606

Contact i'd 10319_01_scon_0815_4724
Name of customer: rajendra r. kalmegh
Address :warud, amravati, maharashtra
Authorised dealer :shree. shreyas motors, amravat
Model:slender ismart
Purchased date:13/08/2015
R/sir
Iam countineously facing starting trouble from purchasing. no permanent solution gave me dealer.
Up to date 5 times change spark plug. but problems going on.
By my...
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Address:Mandsaur, Madhya Pradesh, 458001
Website:www.heromotocorp.com

I bought a new splendor ismart 110 on[protected] from Ramdarshan motors, mandsaur(m.p). Within 15 days the unpleasant noisy sound came from the engine and there was oil leakage from engine.This bike sounds like old bike even it is new one.I am not satisfied with the bike at all.So, please resolve the problem as quick as you can.If possible replace the bike....
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R
RAM KUNWAR
from Noida, Uttar Pradesh
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Fraud, corruption and social injustice

Address:Jaunpur, Uttar Pradesh, 222142
Website:www.heromotocorp.com/en-in

1- Hero MotoCorp Ltd authorized service center Kerakat Jaunpur was closed after fraud case from 2010 but company was showing it as operation and that fraud person was filling VAT and ITR of that ASC with help of Jaunpur dealer and HMCL Regional office Varanasi was closed after my complaint in last jun 2016 till date without taken any action against Jaunpur dealer and HMCL Regional office it means company was doing it knowingly.
br...
+9 photos
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J
jafrancis
from Hyderabad, Telangana
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Recommending not trustworthy insurance company

Address:620013

I bought new splendor plus bike on 2011. Retail dealership showroom opted for National insurance. In 2014, I lost the bike. After so many follow-up's and somany verifications, Now they are refusing to claim the insurance amount. Now also I bought new bike (Passion pro - 2016 model). Now also they recommending for same insurance. Need escalation details for claiming insurance amount.

Expecting support from Hero also for this...
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A
ashana07
from Jaipur, Rajasthan
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I got a mail from this company for recruitment.

Address:302021
Website:[email protected]

I received a mail from this company that they have selected by cv via naukri.com Nov/28/2016 and they asked me to contact shilpi prasad HR([protected]). As per my requirement i contacted her. I received a text message on 7th/dec/2016 that i have a telephonic interview the next day.
i called up n had a talk.she told me about the entire procedure adding that she is directly placing me in the Hero MotoCorp Plant in Haridwar and said I'll...
+2 photos
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S
Shekhar Waingankar
from Mumbai, Maharashtra
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Product fault

Address:Mumbai City, Maharashtra, 400019
Website:www.heromotocorp.com

Today I buyed a new petrol tank of my bike Passion plus of ₹.4800, from The Hero Spare House, Grant Road, I came home & checked that new tank it has got a dent to it.
So I called Hero Spare House, Grant Road & told them about this. They refuse take it back, really got upset for this type of work with Hero. Only 1 hour was past & they refuse to return.
My request is to plz call & replace my tank. I m not fitting it....
+1 photos
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J
Jayaraj Kaithayil
from Kodungallur, Kerala
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Complaint - Pleasure E No - JF16FFGGB12110

Address:Thrissur, Kerala

Dear Manger,

I would like to inform you that I have Purchased new Bike dated on 11th April 2016.Since I purchased this bike different issues are popup in every day. I have reported the issues on authorized dealer Irinjalakuda, Trissur (Maria the Bike House) but the problems still not solved. I requested the team I need permanent solution for the same but every time they say this will not come again so you can use after the...
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R
Rajesh Kumar Chouraisa
from Mokokchung, Nagaland
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Against debit card payment on dealer

Address:Gopalganj, Bihar

Dear sir i have purchased hero super splender from shree gopalmotors gopalganj bihar..i have paid 24600 rs by card but he taken 25090 rs (2%) extra charged from me..please help me as soon.niether i will go in consumer court due to i know very well at this time all service charge on debit card is free..
I requested to u please help me.i think u are giving to me positive response....
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S
Samson Gangolu
from Manuguru, Telangana
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Worst service & careless employees

Address:Guntur, Andhra Pradesh

This is Sam. I have glamour bike. I gave my bike Regularly in hero service center only. Today I gave my bike at servicing center at 10:30 am. vehicle delivery time 4:00pm they gave. at 4:15pm iam in servicing center. they didn't begin the service till that time. when I asked that employees, they begin after 20 minutes. they finished servicing in 10 minutes and send the vehicle to water service. Iam saw all the process clearly. They did not...
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M
madhavvaghela1
from Ahmedabad, Gujarat
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Mistake in service

Address:Patan, Gujarat, 384265
Website:[email protected]

Dear sir mere pass splender pro bike hai uska exciedent hua to reapire ke liye show room mai rakha mene petrol tenk change karvayi to show room walo ne duplicate oil tank daal di jub kemw bola tha original daal na apke hero service center ki sarvice ghahtiya lagai pese jyada lete ho or service ghatiya dete ho or duplicate parts daal te ho is liye mene complaint kiya ki yaha to koi suune wala hota hi nahi hai mai patan district se hu gukarat...
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D
Devendra singh rathore SHIV ELECTRICALS (ठेकेदार)
from Delhi, Delhi
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Paymentv issue

Address:Jaipur, Rajasthan, 302001

Dear Team,
i have dropp my bike at Supreme Hero
B-8, Govind Marg, Near Pink Square Mall JAIPUR for engine work. THE BILL AMOUNT IS approximate 8000. Your cashier told me to pay the complete payment in cash, in this current time too much cash amout is not in hande in these Denomination DAYS. I Have offer him to pay by card but he say the card swape machine is not available in showroom.
please look in this matter & solve...
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D
Dr.Chetan Rajpurohit
from Mumbai, Maharashtra
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Goodlife card no. 10244 00 022972598

Address:Ahmedabad, Gujarat

Goodlife card no.[protected]

Dear Sir,

This is to inform you, that i have purchased my passion x pro bike from himmat motors jodhpur. Thereafter i have shifted Ahmedabad. so i have been continuing service from your authorized center prowheels automotive Juna wadaj Ahmedabad . however when i asked about goodlife point and privilege no one was properly. today i ask more then officials of prowheel automotive...
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Address:New Delhi, Delhi, 110043
Website:www.heromotocorp.com/en-in

My dad bought Splendor I SMART 110CC on 29th October 2016 (Dhanterras). Soon he found oil leakage from the engine and he reported the same to the workshop from where he purchased the bike(AVNI MOTORS PVT. LTD. NAJAFGARH, 110043). Manager agreed about the defect and said that he will order new part and replace the existing one but he didn't give anything in written. It has been more than one month and we are consistently chasing him. Again...
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C
cse_praveen
from Mumbai, Maharashtra
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Service center is not providing service on Time.

Address:411021

I have given my bike on Saturday 3rd of dec for servicing . they provided me delivery time Sunday 4th dec, . Today is 6th of Dec. and they still saying will provide tomorrow . There is no huge work on bike, it's just a servicing and head noise issue. Do you think It takes 5-4 days to service a bike .
MY number is [protected]

Workshop name and address.

Kundan Automobiles (Showroom & Workshop).
Survey...
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S
satyasangal
from Patiala, Punjab
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Part original not provide

Address:Shamli, Uttar Pradesh, 247776

Dear sir/madam
Humre zila shamli m asha motor acency h jo ki humre bike ka acident huya tha but acency wale bolte h orignal parts provide nhi h or local parts bhi orignal rates pr dete h agr unko bolte h toh jawab ye dete h ap or kahi kra lo humre pass time nhi h. Jab bike pluse h toh parts pro ka kyu dalwa le ye agar company bike nikalti h or parts bhi provide kraoo, hero se achi service bajaj acency ki h kam se kam origanl parts...
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K
kamleshsingh1990
from Delhi, Delhi
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Facing problem in hero splendor ismart 110

Address:Jaipur, Rajasthan, 302029

My name is kamlesh singh (My phone no. Is [protected]). I purchased a bike hero ismart 110 in the months of october-2016) from muhana motors muhana jaipur (Surya hero moto corp).
After my first service i was facing the sound problem from engine like (Kar kar). I drop the bike for repair and they charged from me as there is not my fault it was company problem. After receive the bike same problem comes in my bike and the kar kar sounds...
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D
from Pathankot, Punjab
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A beeping sound occurring

Address:781340
Website:www.consumercomplaints.in

Dear Sir

I have bought a Scooty Hero Duet VX model on 24/11/2016 and washed on 3rd of December, 2016 and from that day onwards my scooty lets out a
peeping sound when the switch is on and also when the engine is on.
Sir, can I know what is the problem with my two wheeler or give me suggestions for the problem and how should I wash the vehicle next time.I hope you will reply soon as early as possible from your...
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M
Mallikarjuna Reddy Nune
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Very dissatisfied about servicing

Address:500072

Hi,

I got my bike serviced two weeks back, I am very much dissatisfied by the service. I am hearing diffrent sounds which are not there while giving for servicing. Also they are claiming life is only 5 years for Hero vehicles.

I am really concerned.

I changed my entire clutch set which costed be around three thousand,
Still i am not at all satisfied with the service.

I have...
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M
Mukul Maheshwari
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Oil leakage of gearbox

Address:110095
Website:Consumer complain

My name is mukul maheshwari. I have purchased a hero duet on[protected] registration no dl5saw4535. After a week there was oil leakage from the gear box. I was complained regarding the same and they have changed the oil seal and packing of gear box. Then after again i was facing the same issue and went again on himigiri motors at jhilmil industrial area in delhi. They were checked that and just clear that oil and said that it's doesn't happen...
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