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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
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Hero MotoCorp Phone Numbers

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1 800 266 0018
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+91 11 2614 2451
2262
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+91 11 2614 4121
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+91 11 2614 3321
+91 11 2614 3198

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Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 274

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R
ramanjaneyulu yekkaluri
from Macherla, Andhra Pradesh
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About service of hero motorcycle dealer and damaged vehicle when we go for free service of vehicle.

Address:Anantapur, Andhra Pradesh, 515801

I am y ramanjineyulu, buyed one splender+ with self start model 2016, engin no:ha10erg4f08626, chassis no: mblha10cgg4f08806, on 12.07.2016 from sharif motors (Dealer code 10180) at kurnool dealer have not give bill paper of vehicle cost until now. Free servic for vehicle is worest sri sai motors (Hero) at guntakal. I think mechanics who are there, have no job card of hero motors and damaged left side of the vehicle cover after handover the...
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M
Mâñöj Mäñü
from Vepagunta, Andhra Pradesh
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New hero maestro edge burned

Address:Visakhapatnam, Andhra Pradesh, 530026
Website:Hero

I purchased a new mastero edge (White) on 20/10/2016, i roughly travelled around 400 kms, on the day 19/11/2016 when im coming back to home from my college the scooty was stopped, i check the petrol its been halftank, i tried to start almost 15 mins but its not started, i feel so irritated and called the hero service people they told me to calm down and try with giving choke, and i tried it also but its not started, they told me to keep doing...
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R
Riyasat Ali Advocate
from Hyderabad, Telangana
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Denied for my bike free service even crossing 1,15,838 points.

Address:Shahjahanpur, Uttar Pradesh, 242001
Website:www.consumercomplaints.in/new_complaint

Dear Sir,

I am barer of Hero goodlife card No. [protected]. My goodlife gift on crossing 1, 15, 838 points by Hero company has promised to provide free service of bike and this facility of free Service of my Bike UP 27 P 0572 on dated :[protected] was not entertained by Sumitra Hero workshop authorities. Though Sumitra Hero booked for service on dated :[protected] at 10:41 for service on dated:[protected].
br...
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Address:Kurnool, Andhra Pradesh, 518003
Website:www.heromotocorp.com/.

This is m. Madhu bharath from kurnool, andhrapradesh. I have purchased new hero glamour drs cast techno blue black on 30.09.2016 from sasya auto, kurnool details are as follows variant:hglrjdrsccr, color:tbk, engine: ja06ejggh41525, chassis : mblja06amggh33298.

After one month we have noticed that the heavy white smoke is coming from the engine instead of doing regular service at show room and service people at sasya, kurnool...
+2 photos
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S
sachin wandkar
from Lucknow, Uttar Pradesh
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Vibrations in Maestro Edge Scooter

Address:Udaipur, Rajasthan, 313001

I have purchased brand new Hero Maestro Edge on 26/11/2016. Since first day I have observed vibrations in engine which transfers to handle and footboard. With every passing day vibrations are increasing. Even driving at moderate driving speed of 40 kmph produces large vibrations. Mudguard and headlamp panel makes crackling sound while driving. Only seven day old scooter sounds like ages old while driving. I think engine of my scooter is faulty...
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2
from Jalandhar, Punjab
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I am not satisfied service

Address:Chandigarh, Punjab, 0172

Sir i here by to intimated that i am resding at chd i buy new hero splender in march i am first service of my bike at running after 584km in haryana (Yamunagar) and 2nd service after 2844km yan that service was satisfy my need and my bike rides very reliable. But iam service my bike at my home city chd where your authoryed work shop hero motocorp industrial phase 1chd but i am not satisfy there working to service the bike at the here of service...
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Sir,
I have brought my pleasure scooter to the service centre, ramachandrapuram, east godavari district, andhra pradesh on 16.10.2016 for general service. They have charged rs.630/-. After service i have identified that the flap in the dikky (Under seat storage) was broken & removed and thus damaged the vehicle results in smaller articles kept in the under seat storage were fallen. Due to servicing, my vehicle was damaged. When asked...
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B
Birendra Mehta
from Kolkata, West Bengal
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Glamour /permanent registration number pending

Address:Hazaribagh, Jharkhand, 825301
Website:Permanent Registration No issue

Dear hero team,

I am purchase the bike glamour dss cast techno blue black as on 15/10/2016 but i am not got the permanent registration number till date.
Most of timer the show room executive told me will send after 1 weak, after 1 weak they are again told me please give the time approx 1 weak.

Requesting you kindly intervene if we are not got the permanent registration no with 48 hours i'll submit the...
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T
Thiru Madhavan
from Madurai, Tamil Nadu
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I'm complaining the service center

Address:Chennai, Tamil Nadu, 600087

I bought passion xpro on 27.10.2016, i filed the complaint about fuel tap leakage at 1st service in vishnu motors @ ekkattuthangal. They didn't corrected, after 15 days i filed the same, they corrected but the fuel still leaking. Today 2.12.2016 i went to service center they replaced the fuel tap by already used by someone (not new). I asked the incharge Mr. Michel, his answer not satisfied. I need new fuel tap....
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T
t.bhat
from Siuri, West Bengal
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Scooter

Address:North 24 Parganas, West Bengal

On 21.05.2015 i purchased a pleasure from cynosure maniks auto but till date no welcome kit has reached me though i am till submitting my emi s regularly.
If the company can not provide better service then why did they were doing that type of finance in their showroom. After selling they became inhumane with the customers.
Regds,
Sanjib kumar saha, [protected]...
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R
Ratan Naskar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service issues against Warranty

Address:Kolkata, West Bengal, 700093
Website:www.heromotocorp.com

Ref: vehicle no. wb20ae4001, frame no. mblja06addgj02511 & engine no. ja06eejdgj10364
My bike engine has been found defective during warranty period. so want to claim for repair but the service dealer (sitala auto care & service) checked my bike-history report and refused my claim due to my two free services have been failed and oil top-up not been done in between 6000 km to 27000 km, but they don't want to give history report to me.br...
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D
Dhrubojyoti Samanta
from Kolkata, West Bengal
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Product delay in delivery

Address:Kolkata, West Bengal, 700023

Hero motorcom dealer in kidderpore (raunak) is not making amy effort to give the desired colour of maestro edge scotty.
It has been 10 days now iwas promised to get mat blue colour now they are telling that it will take 10 more days to get the desired colour while same colour is available in other showroom.
All the formalities and paper work is done so i cant get it from other showroom.
I will be grateful if you colf...
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M
Mihil Patel
from Rajkot, Gujarat
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Very very much vibrations in my new maestro edge

Address:Surat, Gujarat, 394601

Myself mihil patel from bardoli, i bought new meastro edge vx black colour on 28 aug'16. Before 1 st service and after 1st service my complaint of huge vibrations in my bike and this complaint was not solve properly till today so plz told to your wholesaleer of bardoli to solve my problem if not solve permanently then give me new scooter meastro edge....
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O
orion ac
from Coimbatore, Tamil Nadu
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Battery complaint

Address:641604

Dear Sir/Mam,
We have purchased an HERO DUET motorcycle from the dealer SUGUNA AUTOMOBILES, NO4, MUNUSAMY GARDEN STREET, AVINASHI ROAD, COIMBATORE, TAMILNADU ON 28.04.2016.DEALER CODE 10133.
We have left the said vehicle bearing the registration number TN 66 S 1482 at the dealer T.K.T.MOTORS, PALLADAM ROAD, TIRUPUR, TAMILNADU as complaining that the battery is going down and we were not able to use the starter. We left the...
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Z
Zaara Shaikh
from Mumbai, Maharashtra
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Bad Service

Address:Mumbai City, Maharashtra, 400008

I had purchased maestro Edge ( MHO1 CK 6743)on 18th of August from fort point at Byculla, after first service i am having lots of minor problem in my scooter, due to rain my scooter was sink in water and told about this in service centre which is FORT POINT Mahalaxmi. I had also drop my scooter for three days for service then they charge me some amount for fuel an etc. but know when i got my scooter back then to there is same problem, i am...
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P
pinkush goel
from Delhi, Delhi
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Regarding mfd defect in my bike cd deluxe

Address:201001

Hello sir
I buy hero cd deluxe last month on 3/10/2016
And I face one serious problem that it seems disbalance as handle flow goes one side.
It may happen due to imbalancing of .
Due to this i also feels rear shocker imbalance while riding.

I complaint 3 times in service center
"Globe motors GZB, meerut road"
But they always rounded me. That its OK.

My bike no.:-UP14CZ2172br...
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G
Gummalla prasad
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Maestro bike suddenly stucks

Address:517501
Website:heromotorcorp.com

Due to sudden stuck on road, my cousin got injured, fell down on road and got injured badly.

This is second time it happend with this bike.

Please take necesarry action on this. It is life threatening situation while riding this bike.

It happend yesterday on the way of Tirupati to Srikalahasti highway Andhrapradesh.

As the bike is just one year old, and doing regular service.br...
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J
Joel Joy
from Ernakulam, Kerala
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Hero glamour fi, service charge and poor service

Address:683545
Website:www.heromotocorp.com

Sir, iam having an hero glamour fi and i have done its first service on 24/11/16.
Its been written on service book that 6 services are free. And i have paid 421rs.
Engine oil 285.04rs
Consumables 70.1rs
Drain cock packing 6rs
O-ring 18*3 5rs
Gasket, r crank case cover 55rs.
And i have asked the service centre authority for engine idle ajustment. They didnt done that. And there are so many scrathes...
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T
tapas behura
from Ramnagar, Uttarakhand
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Some design fault i observe in my new xtream sport

Address:248197
Website:[email protected]

R/ sir,

I have purchased hero new xtream sport in month of oct'16, and i observe some manufacturing fault in my motorbike and i have already complained in hero showroom in rudrapur (Uttrakhand) past 7 days, but till no any response from your side please check my vehicle once and solve my problem immediate because i m troubling past 10 days.

Thanking you!

Mr. Tapas

[protected]...
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G
gouravp
from Jammu, Jammu and Kashmir
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Hero splendor plus

Address:Bhilwara, Rajasthan, 311001

I purchases a splendor plus from akash deep motors, bhilwara on dt, 23.10.2016 i have issues of vibrate the bike when ride on 35 to 40 speed, it vibrate and its pick is not good, please soul out my issues and give response. and the head light issue is also appear, the focus of head light is very slow.
the tire/wheel issues that vibrate when the speed near 35-40...
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