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Updated: Dec 12, 2025
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Hero MotoCorp reviews & complaints page 281

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P
Pardeep90
from Delhi, Delhi
Oct 19, 2016
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Address: 140123
Website: www.heromotocorps.com

I purchaged hero splendor ismart 110cc new bike from reliable motors show room railway road nangal dam on 10/09/2016. After few days engine started producing extra noice. I told to show room owner then their mechanics said its normal sound of rocker and tapping. Then they said after 600km we would solve it. But i visited five time but they totally failed to fit it. Finally i said to call company engineer. Then on 14/10/2016 engineer checked bike and tighten tapped-es and assured me that this problem would never come back. Unfortunately same problem is going on.
With in a months i am facing this problem then after a year what would be aspect. Sir i am not so rich person i financed this bike through indussind finance company and down paymet was rs 25000.
In shortly i want to say that this bike has a major fault so that your expert engineer also unable to resolve it. I am also getting irritation daily.
Now i can't tolerate it.
Kindly refund my complete money and take your bike back. Please take is seriously and act as soon as plossible
Thanks
Pardeep kumar
Vpo thaluh tehsil nangal distt ropar (Punjab)
Mob no. [protected]
[protected]
+4 photos
Hero MotoCorp customer support has been notified about the posted complaint.
I bought Hero i-smart bike in Nov-2016.Company said that avg for this bike is 102 kmpl; but my bike gives 50-55 kmpl from date of buying and engine have more noise frome purchinge date .I told that problem to authorised service centre at a time of every service ( 4 service is done ), but problem is still not resolved. Sort out my problem as early as possible.

My bike hero splendor ismart 110cc provides extra noise from engine and not giving claim mileage - Comment #2793554 - Image #0
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    USrinivasan
    from Korampallam, Tamil Nadu
    Oct 19, 2016
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    Address: Chennai, Tamil Nadu, 600044

    Bike side cover broken in 3rd service. I info to showroom service supervisor he said we don't... This showroom service very worst... I'm paid rs-651in this 3rd free service i saw this compliant after get this service details give below
    Job card no[protected]rjc[protected]
    Model - passion xpro
    Service date[protected]
    Showroom name -
    Radha automobiles, west tambaram, chennai
    Hero MotoCorp customer support has been notified about the posted complaint.
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      J
      jagvir gulia
      from Gurgaon, Haryana
      Oct 19, 2016
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      Address: Jhajjar, Haryana, 124507

      Dear team.
      I m jagvir singh my bike number is - hr 77 a 3112 model-2014 warrenry -5year. My bike purchasing store at rohtak city. Bike all service is done at okhla but some voice are create in gear no-4. We are going today in satvik motors hero bahadurgarh. We are agreed to pay service charge but agency persion is cancelled jobcard dew to gear voice and suddest me go back to okhla agency for repair this gear voice work without checking. So please tell me option hero is mnc or indian company. We are going to done this work at out of india. My transfer in bahadurgarh haryana (124507).
      Reg.
      Jagvir singh
      Mob-[protected]
      [protected]
      Hero MotoCorp customer support has been notified about the posted complaint.
      Poor quality of bikes...and mostly breaking system.
      Front brake cable damaged only 8 months newly bike.
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        $
        $@tish
        Oct 18, 2016
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        Address: Pune, Maharashtra, ±91

        I had purchased new Hero Duet vx on 11/10/2016 from Gold Star Motors Pune, Maharasthra, India.Which is too problematic that fail to start 3times within 75km.I am facing so much problem in this short period of time, which is too embarrassing for me . Also I failed to report my Office. And Gold Star Motors is not responding me.
        Chassis no:-MBLJF16ESGGF22377.
        Hero MotoCorp customer support has been notified about the posted complaint.
        I am not getting the rear tufup tube from Aurangabad(maharashtra) show room since last year. they are advising to purchase ordinary tube which is not agree to me as in emergencies, it's very hard to pull the vehicle.
        Please help me.
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          S
          Satyendra Goswami
          from Raipur, Chhattisgarh
          Oct 18, 2016
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          Address: Shivpuri, Madhya Pradesh, 473551

          Mere paas aapki passion pro gàadi hai or uske agle tyre me problem hai gaadi mai agla tyre left hand ki taraf se jyada kha rhi hai or ek taraf se shi
          Mere dwara kab aaapke dealer as iski sekayat karte hai to go hamari samsya ka samadhan nhi karte hai
          Or ek bar unhone bola ki campny ka tyre kharab hai to hamne tyre bhi change karba diya tab bhi samsya hai, aapke enginear ne bhi chek ki phir bhi hamari samsya ka samdhan nhi ho ska hai aap hamari samsya ka samadhan karo
          Hero MotoCorp customer support has been notified about the posted complaint.
          Oct 18, 2016
          Updated by Satyendra Goswami
          Mera mobile number [protected]
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            M
            ManasNath
            from Delhi, Delhi
            Oct 18, 2016
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            Address: 770017

            Sir,
            I am Manas Kumar Nath, At:Liploe, Po:Rajgangpur, Sundargarh, Odisha-770017 had purchased a hero maestro edge scooter in 23/10/2015 from then it was running smoothly.But after 4th servicing it started showing problem in milage
            before it shows 40-45 km/lt and now it reduced to 20-25km/lt
            & also in service center after 1st service they don't respond properly.
            Dealer choudhry motors, Bamra, Sambalpur odisha
            Hero MotoCorp customer support has been notified about the posted complaint.
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              B
              Braj Mohan
              from Noida, Uttar Pradesh
              Oct 18, 2016
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

              Dear,
              I have available a Hunk bike of hero Honda.
              i visit your hero showroom for exchange with new Hero Splendor + & Pro bike .
              but your dealers is not satisfied exchange with my hunk bike . other bike dealers is agreed with exchange my hunk bike . but hero authorized dealer is deny .
              this is for your kind information and need full action .

              Regards
              Braj Mohan
              [protected]
              Hero MotoCorp customer support has been notified about the posted complaint.
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                L
                licmadanlal
                from Noida, Uttar Pradesh
                Oct 18, 2016
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                Address: Bhiwani, Haryana, 127306
                Website: www.heromotocorp.com

                Respected sir madam
                I have purchased a bike on 9/11/2015 from your respected company it is Splendor Pro .chassis no. MBLHA10CAFHK07821.
                bick no HR12AA 2458
                I am having the problem with its locking system. whenever I lock the lock of the bike it gets locked but the problem is whenever I try to open the lock it doesn't get opened.
                I have to tried so many time even I feel disgusting whenever I try to open the lock of my own bike it seems that I am stealing others bike.
                I went to the service center of the company and got my bike serviced 5 times.
                last two times I have told to repairing mechanics about the problem. they asked me to rest assured but my problem is still unsolved.
                I want you to focus on this matter.
                kindly take action on my problem and get my problem solved about my locking system.
                I will be thankful to you.
                Hero MotoCorp customer support has been notified about the posted complaint.
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                  G
                  Gohil Amit
                  from Surat, Gujarat
                  Oct 18, 2016
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                  Address: Ahmedabad, Gujarat, 380015

                  I have a bike with registration number GJ-01-FY-4279 which I bought in January of 2016 from Seems Motors in Sarkhej, Ahmadabad, Gujarat. The steering of the bike was wrong from manufacturing end of your company, after just 10 months of the bike there is rust on the engine head too. Having told this to the Seems Motors, they say that it is my fault cause I had been into an accident which I have not. When I asked for a proof to show me that the said damage i.e wrong steering is due to accident they did not give satisfactory reply and denied to take my complaint and also refused to give me the same in writing.

                  I would want you to take some strong action for this and solve my complaint. If the complaint is not solved within 2 weeks I will be forced to approach consumer court.

                  My contact number is +91-[protected]
                  Hero MotoCorp customer support has been notified about the posted complaint.
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                    A
                    arifmx
                    from Delhi, Delhi
                    Oct 18, 2016
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                    Address: 110096
                    Website: www.heromotocorp.com

                    My name is ZAKIR and recently i purchased Hero Honda Passion Pro

                    JOB CARD NO. =21755-02RJC[protected]
                    VIN =MBLHA10BSGHH34586
                    REG NUMBER = DL7SCA4750
                    MODEL =PASSION PRO
                    DATE OF PURCHASE =19/09/2016 .
                    MOBILE NO. =[protected]

                    SERVICE CENTER ADDRESS =470 PATPARGANJ, INDUSTRIAL AREA, PATPARGANJ, NEW DELHI, 110092.

                    After my first service my bike was not properly checked and i felt like my front wheel is tight so i complaint in the service center regarding my problem they said its fine, I again told the supervisor that there is some problem in the bearing in front wheel please check it but they didn't listen to me and they all were trying to convince me that everything is ok and there is no problem in the wheel, but i knew that there is so i forced them to open the front wheel and check the tyre once now what they did they took my bike and make me wait for 2 and a half hours for nothing i was waiting in the waiting room then as i was getting late for my office i went there to check and told them to check my bike am getting late then they checked the wheel and both bearing was tight then they did resolved the problem.
                    i am very satisfied with the bike but very dissatisfied with the after sales service, i have one more bajaj bike and their after sales service is much more better than yours, they actually listen to the customers problem and resolve them.

                    ZAKIR
                    [protected]
                    Hero MotoCorp customer support has been notified about the posted complaint.
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                      B
                      binaya bikram parichha
                      from Bahula, West Bengal
                      Oct 17, 2016
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                      Address: Kandhamal, Odisha, 762101

                      I purchased on 28th march 2016 a new Hero Glamour Programmed FI. And i complete regular time to time service in authorized dealer. But in third servicing i find out a small problem ( left side front sculpture oil leaked) in that time dealer solve the problem. Then another i complete next 2 other servicing. On 6th October 2016 we return to my office in the same i am fall down on hilly katcha road. Then i saw some scratches in visor, fuel tank, front 2 sculpture, mirror, silencer pipe. Then I went to servicing center dealer asked these works were not done in this center. So you visit to another city center. Then I came on 17 oct 2016 to Bhubaneswar a long drive 340 Km but Rohan Dealer has ignore me also my ICICI insurance agent. So what are i dong now? Please help me.

                      Thanks
                      Binay
                      [protected]
                      Hero MotoCorp customer support has been notified about the posted complaint.
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                        Prudhvi Raj-Dantuluri
                        from Palwancha, Telangana
                        Oct 17, 2016
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                        Address: Visakhapatnam, Andhra Pradesh, 530026

                        This is RAJU. I have given my vehicle for servicing on 15th morning 7:00 am and they asked me to collect it in the evening. Later when I called them they told me that they have to check wiring and it takes time and will be delivering my vehicle on Monday. Again Monday it's the same case . They are still doing it and even they didn't wash the vehicle.
                        AP31BR7290
                        Hero Honda karizma
                        Gajuwaka branch
                        Visakhapatnam
                        Hero MotoCorp customer support has been notified about the posted complaint.
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                          V
                          Vishwanath36
                          from Vellore, Tamil Nadu
                          Oct 17, 2016
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                          Address: Bangalore Urban, Karnataka, 560097

                          Show room located in BIAL road byatarayanapura signal has not delivered bike after 3 months of booking, still dy r saying stories that there is a problem with manufacturing in the plant from past 3 months. I heard news that hero had launched new version of achiever. It's a reward for us for being loyal to hero motocorp.
                          The show room name s BEML motors located exactly in byatarayanapura signal in bangalore on the way to international airport road
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Oct 09, 2016
                          Sanjay malviya new's response
                          Gadi me ghard Chechens diya
                          Oct 13, 2016
                          Vipin Upadhayay's response
                          Balagang hardoi road Lucknow 226003
                          Vehicle not started with self start and kick start, starting trouble
                          5 sal me gadi ka Chechens sad gaya
                          I am visit 13 oct my two-wheeler service then I am waiting suddenly I lock Wi-Fi free then I joined us but not connected and she was telling Wi-Fi not working
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                            N
                            Narendra Divase
                            from Pune, Maharashtra
                            Oct 17, 2016
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                            Address: Pune, Maharashtra, 411014

                            Dear,
                            Madum/sir

                            I am narendra divase from pune. i have a bike of hero. name xterme sport
                            The problem is that from last 6 months i am waiting and searching a part of my bike at all authorised hero center
                            Spare parts of back side bracket of mud gard
                            Which is situated at uppwr side of the wheel
                            Please i request do something for that spare part

                            You faithfully,
                            Narendra divase
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            It has a prblm in starting. I went many many times in service centre. But they do not wrk satisfactory. It is only 10 days old. N i went service centre more than 5 times. Cmpltly fedup. Hero ismart 110. My mobile no. [protected]
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                              S
                              sonu48
                              from Pune, Maharashtra
                              Oct 17, 2016
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                              Address: 455001

                              One not solution about very low avarage of my scooty. Company giving me faulty scooty. I want to rwplacement of my scooty or give me my purchase money. Hero vehical bad quality. Honda is better than hero. If my any frnd purchasing new bike i will suggest him go with honda beacuse hero not taking serious action if vehical faulty and hero is not capable to solve custmor vehical problem. Hero is low quality vehical so not puachasing hero vehical. I want to replace my scooty or give me my purchasing amount...
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Oct 17, 2016
                              Updated by sonu48
                              One not solution about very low avarage of my scooty. Company giving me faulty scooty. I want to rwplacement of my scooty or give me my purchase money. Hero vehical bad quality. Honda is better than hero. If my any frnd purchasing new bike i will suggest him go with hinda beacuse hero not taking serious action if vehical faulty and hero is not capable to solve custmor vehical problem. Hero is low quality vehical so not puachasing hero vehical. I want to replace my scooty or give me my purchasing amount...
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                                P
                                prem babu sharma
                                Oct 17, 2016
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                                Address: Agra, Uttar Pradesh, 282006

                                Sir, i was purchased hero maesro on 07/11/2015 from agra m/s atmaram dealer from starting self problem that is not quar till to day many times gone service center, many many maestro pick up by foot, when light on scooterrunning stop so please take action, i am diamond member of goodlife more then 27 bykes purchesed through myself so take action outherwise approch to honerable court. prem babu sharma g-222 trans yamuna colony agra [protected]
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Oct 17, 2016
                                Updated by prem babu sharma
                                Engine noise
                                I Have purchase a Mestro Edge on[protected], but m not satisfied with the vehicle at all, the vehicle come with many problems, very first moment I got problem with the Salfstart, very noise with the very first time.. m still facing the problem, but now recently . got another problems now it is Engine Noise . The service person says that it's camshaft. But the crankshaft is not available in the service yet it's already 15 days gone still they done have the product..
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                                  S
                                  SuperNaveenz
                                  from Papparappatti, Tamil Nadu
                                  Oct 16, 2016
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                                  Address: 632007
                                  Website: Hero motocorp

                                  Dear sir
                                  I purchased duet scooter last week 6.10.2016 at the next day fuel tank leakage observed n inform to vellore dealer they came n service it n the next day battery problem not started after that I handover to ganesh service care vellore n inform please don't hesitate these problems n til date we not satisfied with this scooter same problem battery not starting please do something
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                                    dinuaxion
                                    from Anakapalle, Andhra Pradesh
                                    Oct 16, 2016
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                                    Address: 600096

                                    These people sell reused vehicle for the one who give hand cash and sell new vehicle for one who buy in emi since they fear that if its not new emi buyers give it back without giving money... I asked numerous time why you people give us such reused bike since when we bought it was looking as new one when i ride in highway at 70 bike's wheel was shaking and even handle too.. Please never prefer such showroom and service is too bad...
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                                      Saurabh Sahera
                                      from Ahmedabad, Gujarat
                                      Oct 16, 2016
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                                      Address: Kutch, Gujarat, 370201
                                      Website: www.complaintboard.in/complaints-reviews/hero-moto-corp-l165004.html

                                      Hero service centre service is so much poor his service provider officer response is not good because his service not give time to time because his workshop workers every time doing time pass last day I was gone and his officer Told me for next day service but after he told me my mechanic not hear multiple time I was suffering that tipe issue I was thinking next time me and my friends relatives not purchase any hero bikes because this tipe off service long time company not live and compare to my other bike service provider is service is so much good time to time work last 1.5 year but hero so much poor
                                      Hero MotoCorp customer support has been notified about the posted complaint.
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                                        Siddhesh Varadkar
                                        from Mumbai, Maharashtra
                                        Oct 16, 2016
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                                        Address: 400071

                                        One not solution about very low avarage of my scooty. Company giving me faulty scooty. I want to rwplacement of my scooty or give me my purchase money. Hero vehical bad quality. Honda is better than hero. If my any frnd purchasing new bike i will suggest him go with hinda beacuse hero not taking serious action if vehical faulty and hero is not capable to solve custmor vehical problem. Hero is low quality vehical so not puachasing hero vehical. I want to replace my scooty or give me my purchasing amount.
                                        Hero MotoCorp customer support has been notified about the posted complaint.
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