Hero MotoCorp Complaints & Reviews

I am Rajesh Chawla and I bought Maestro Edge VX candy Blazing red on 22nd August and since then my nightmare has started. Petrol was leaking from Day 1, on 1st complaint to Sehgal Automobiles a mechanic was sent and he made it OK and left. Petrol leakage started again and after complaint it was taken to service centre and was given after 3 days. Petrol leakage started same day and after complaint it was taken again and was made OK. During this day scooty did not run much due to my mother's hospitalization. Today no light is coming on switching it on. I am really fed up with so many issues and feel cheated. new scooty having so many issues. I bought it for my wife and she is really fed up and frustrated. This is totally unacceptable. My wife was using Honda Activa for last 10 years and without any issue, had changed to Hero with expectation that it will be equivalent or superior.Would like to get me a new different scooty or refund me the whole amount.

Dear i have Hero I smart bike with me. Around 28th August someone tried to steal my bike by god fortune he doesn't do the same but he break the lock. i visit the Galaxy Motors Authorized service center of Hero and told the same but they told me that it is out of stock but till now the stock is not available now please tell me if something happen to my bike then who is responsible for that.

my another problem is mileage hero is saying that bike will give 102 Km/Per Lite but my bike is giving 58 km/per litre as checked by galaxy motors. they told me to registered a compliant from second service onward i told the same but right now i have done my bike 5th service but the problem is same.

Galaxy motors is charging Rs 15 more in free service than others agencies.

Thanks
Bhupender Sharma
[protected]

Poor service i am getting from hero motor corp as i am concern. Even though i am servicing frequently i am not satisfied by the way hero is responding. Last two times i asked them to check the front shock. But they not even touched in it. I am giving money that company asked. Now i cannot ride because some jerking is there and it is getting worst. What i have to do. Expecting call

Mobile : [protected]

I purchased hero splendour pro in the month of june from hero affiliated showroom called "savvya hero showroom" located at nulstop, pune.
Quotations given to us contained a difference of 465rs (Rto and insurance bill combined). However they never returned the money themselves until we brought the same to their notice. Even after bringing this to their notice, it took 1 month for the money refund where the manager who is supposed to sign on the check was most of the time absent at the showroom.
Manager and the accountant were not very helpful and arrogant about this fact. Also we received service book 1 month later the issue of motorcycle.
Here 465 rs is just the difference, they agreed to give back. Exact difference was even more. They claimed that 200 rs is their commission and 200 rs is for the agent in rto (Which is corruption) of whose bill they cannot give.
I request you to take strong action against this showroom to avoid further loss of other people who may fail to notice this differences.

I can submit the photocopies of the bill differences for further enquiry if required.

I purchased a Maestro Edge on 27th April 2016. I'm very disappointed to inform you that right from day one, it started giving starting problems. In the second week itself, it stopped right in the middle of the road and I tried by all means to start it, but it didn't. When I called the service center in Kalyan, they asked me to get it towed to my residence (which was around 3kms from where I was).

They then sent a mechanic, who changed the spark plug and made it start. After that too the same problem occured several times, and after calling the service center, they said they'll look into it at the time of first servicing.

After first servicing, the ignition switch began giving trouble. It does not work at all. I have to keep inserting the key several times to make the bike start, wasting 10-15 minutes each time. 21st Sept. 2016 (the time of second servicing), the service center guy said that the ignition switch needs to be replaced, but they don't have it in stock. I was called on 23rd Sept. for the same. Since that day, everyday they keep promising that it will be done the next day. Today they said that they'll receive the new ignition switch from Delhi after another 8 days (means by 5th Oct.).

Please note that my sons too use this Maestro for college, and we all are facing too many problems because of this serious defect in our Maestro. So many times my son just left it in the college, and then I have to go over to pick it up after much efforts. Our new Maestro has become literally useless for us. More of a headache.

I'm a loyal user of Honda brand from the past 25 years, but the problems my Maestro has given me for these past few months has really been a very big disappointment. I also complained about very very low fuel efficiency of my Maestro Edge. But nothing has been done of it too.

I hope someone takes this issue seriously and get me out of this problem.

Asif
[protected]

This is Rajkumar, Saturday I discussed with you regarding Swiping of card.

I swiped in Sri HARSHA MOTORS PVT LTD. (9-1-48, Ramatakies to maddilapalem road, New Resapuvanipalem).

In the above showroom I swiped 50, 000/-, but they gave receipt for 49, 250/-. I asked them why you are giving like this they told that they have to pay to bank. This issue happened before also for some of our family members and outside also. Infront of me the accountant told to their persons next time onwords tell to customers for swiping they have to pay outside(they will not get any receipt for swiping payable money). For 50, 000 swiping I also paid money to the showroom.

TID:[protected]sri harsha hero, Visakhapatnam), Phone numbers are available in attachments.

I expecting you from good response and action on this showroom.

Thanks
Rajkumar
[protected]

Hello,
Sir
I just inform about my bike karizma zmr, in my bike there is a problem in fuel pump and before 3 month I change it from suri automobiles jhansi
My bike registration no. is UP93 AM 3992, I purchase it on 21 july 2014
and I want to know that how my bike's fuel pump is damage ...
pay attention on it and tell me the suggestion what may I do and If is it in warranty so please change it in minor changement segment..
Thankyou
Parivesh
[protected]

Dear sir
I have done paid service of my maestro scooter hp 33 c 3511 (Reading 15140) on dt.[protected] at deekay motor mandi. Taking delivery in the evening it starts missing, but reaches home any way. Next day evening at 6pm it was carried out from garage but it fails to start. Local dealer contacted but all in vain. My scooter still lies at somebody home 2km far my home.

Thanks

Hoshiyar singh
[protected]

Always in this period i went to dealer for rectifying the defects atleast 60times. But after repairing whenever they handed over the scooty to me, the old as well as new defects occurred in the scooty. Whenever i complained they have not taken seriously.
I have lost my money, time and power. But they didn't pay attention to my scooty seriously. They are not taking customers seriously. They are just the passing the time of warranty periods and making me fool.
My complain should be registered so that if they will not resolve my problems, i can file complain against them to the court.
Please resolve my problem as i m paying my instalments on time.

Sir,
I am 16.04.16 ko Bhartpur Delar ko Battery Deopoit ki thi jo compay se 18.09.16 Recived Hui hai aur Compay wale ne wo battery 6 month after ye kaha ki battery ok hai but Recharge karne per wo charge nahi ho rahi hai 6 month se bike khari hui hai mansik halat karab hai majburan mujhe consrmar court m jana pagja.
Regards
mahesh S/o Kuber sing
Gaun Post:-. Ikran
Moter no. RJ05 SV2654

Please contact Mob. No. [protected]
Please Solve the problem

Thanks

I am using "Hero splender classic pro" purchased on 9/4/2015. I am maintaining very well i did last serivce also (30/8/2016). So parts are rusted i.e near by indicaters, back mudgurd & mirror also. I have 5yrs warranty also. I am requesting to please replace these part. Please check below images do needful.

Regards
Gowthami
Cell no: [protected] / [protected]

Iam chander nasam buying the glamour bike wgl since one month.Bike some times given the smoke .One time[protected] customer care complaint booked. No responsed the till time .
Ones go to wgl show room ask the complaint but mechanic is seeing and checked .Next time not coming smoke bike tel me. Next will the drive bike same as given smoke same problem.

Maestro edge is not so good in performance and strongness. I buy maestro edge before 3-4 month and it is very noisy from around silencer part, after rain in suspension side noise something wrong and different, stearing is to heavy and low quality, speedometer is stop working in just 3-4 month, when Maestro edge is touch 65 km/hour speed suddnely it's to much noisy like crash of engine and this noise is from engine. Above 55-60 km/hour speed it is to much vibrated and company says 60 km/liter average but actual average is 40 km/liter, to much gap in average. All over Maestro edge is very poor performance and poor quality vehicle. I wish I can get my money back. Very disappointed and break my all expection.

Its been a month i have booked my two wheeler and have taken delivery on 5 th Sep.. But till date i have not recieved number plate..
Earlier i was told i will get in 10 days ..after 10th day..i am following but till date they have not given me anything..now they are not attending my calls..nor reverting..they are disconnecting calls..
Worst experience

Helo
sbhi members ko suchit kiya jata hai ki yha koi complain n kre
kyuki yha cyber crime kai kuch bnde hai ye sbhi yha sai complain sai aapki information lete hai fir aapko call kregai or aapko es type sai khegai ki vo compainy sai bol rhe hai or aapkai hi dvara aapkai account sai paisai transfer krva legai
mai yha kuch bndo kai cont number likh rha hu
[protected]
[protected]
[protected]

Bought Duet VX frm Lakshmi Hero on 18 Jan, till now completed 3 services in that for 2 services they changed eng oil but didnt rectify my complaints
Headlight focus 5 times
Loose sounds 5 times
Shockabsorber back problem
Brakes, after service now hearing some sound form back wheel
Handle tight, shaking and Vehicle dragging one side.
After one puncher my back tire is gone i am using with tube nor tubeless the tires were worst

A worst service center in mancherial d r not even caring d customers who came to service d vechile and taking d vehicle saying to wait even d dont take care of the customers while in otherwise d use to treat good I never seen such worst service center in hero motors in mancherial for giving a job card d use to take an hour or ago this is worst issue

Hi team,
I went to hero service centre for servicing my scootie Maestro, after providing him all the details they still didn't check the brakes and when I went their to take my scootie after paying I checkes that brakes were still not taken care off, is this kind of service what we expect, in the manuals it clearly shows what needs to be checked ! I believe the only thing they do is to wash it and give it to the customers ! I felt disappointed :(

Dear sir
i have my 2 Wheeler KA51 L 1048. which has got accident. my insurence was running. there was a time to expired. but om hero ramchandra pur bihar sharif nalanda bihar -803101. om hero malik telling you will not get claim . first you have to renew your vechile. i told still time is there why should i have to renew. i dont have money. then he told then i will not take for claim. then i have renew my spender.
after that malik has told me pl deposit Rs. 1000 then parts will come. then i deposited same. after that he told after 1 month you come then you claim your insurance. i was not agree because its not ethical. he abused me and telling that, s the procedure. regarding deposit i do have photo copy of receipt. after 1 month he has taken complain which is accident has shown in different date.
more over light was good but he has replaced light and so many parts no need to replace but he has replaced. i asked let me bill details he is not ready to explain. and again he has abused me. at om hero there is no respect for customer behavior is very rude.its not tolerable.he has taken more money. again i will complain to icici lombard.

pl do the needful

regards
dhiraj ranjan
[protected]

I purchased hero pleasure 6 months ago from howrah fazir bazar, and its not been a year and the scooty is not getting started at all. It is lying as a showpiece in the garage. I complaint regarding it many time that the engine is defective and i want the replacement but they didnt hear my complaint and now the worst situation has arouse that the scooty is nt working at all. Its in the condition that we cant take it to the workshop also.
So i now dont want the service, i just want my money for the value and it caused so harrasement so i want money for the same too.