Hero MotoCorp Complaints & Reviews

I have Purchased Hero Mastero from Dealer of Hero Sukhmani hero Indore. There was a oil leakage from the Engine of the bike. we have send the bike for repair 3 time in a month time. They always use to give assurance that this time fault will be retifiy but the same thing repeated 3 to 4 times and still there is leakage of oil from the engine. Owner of Sukhmani motors gives no response and the Worst part is there are always number of customer who are complaining about the service of the dealer . My bikes is still with them and again they said we will get it retify soon but there is no confidence that it will be done. Hero as a brand can be trusted but the dealer are bloody hell. Would suggest to look at after sales service . Arpit sadani [protected]@gmail.com

Sir, mera glamour fi black bike hai jo hum 2 mahine pehle purulia showroom main servicing kiye the.uske thik kuch din bad mobil chamber se mobile gir raha tha.tab humne expert ko dhikaya to unone bola mobil chamber ka jo niche nutbolt lagate hai o engine side slip hogaya.or mera bike 1year hua hai.aur ye mera 6thservicing main hua hai.plzhlpme

I have purchased Hero Maestro Edge in Diwali from Aher Auto, Kalyan and within a months time the horn of the motorcycle stopped working while I was driving. The horn is essential while driving if it is not available there would be an accident. A brand like hero is supplying such type of quality pats they have to need check up their quality or else the customers can stop purchasing hero bikes.

In the month of July 2015 i was in Hero Showroom to enquire about the scooter, i have informed them about my requirement which was a scooter with tubeless tyre. I was told that Hero Maestro is having a Tube less tyre and the deal was done. few days before came to know that my scooter is not having a Tubeless tyre, post complainting people starts calling me and trying to convience me that tubeless and Puncture resistant tyre is one and same. Today on 31 Dec 2015 received a call from Hero that please come to our office immediately or else we are closing the complaint, whenever you have time we'll reopen the same and currently and currently no one is responding . Contact centre is asking to call there corporate office and no one is taking call in corporate office. I want the commitment to be fulfilled. I want tubeless tyre for my Scooter it's a clear case of cheating. Hero Complaint no:[protected] Regards, suraj singh [protected]@yahoo.com [protected]

I am regularly servicing my bike from autoneeds workshop gurgaon but some one there theft a part from byk and when i conplained at hero they were just ignoring and it has been more than 2 months and aditya kaw customer service head, & tsm also ignoring as they are also involved in this

I had given my battery in Rohan motors service center, Bhubaneswar for replacement on 5th Dec 2015. The executive told me that it will take 1 week for replacement and today is 28th Dec 2015, but till now there is no response from the service regarding this matter.

Dear sir, This is to inform you that i am facing chain set problem in my bike Splender pro having no.DL3SCW1667. Many times i did complaints in badarpur service station against this, but no body is responding properly. Every-time they check chain set, but next day i faced same problem. Kindly do the needful Thanx Regards Navraj [protected]

Sir, I have Hero Maestro(r&d no-WB32D6066).My scooter has run about 40000 km.Now the scooter gives around 32kmpl. The brake don't work properly. The scooter give poor pick up.somedays ago I service CONTAI CM HERO but they do nothing only take me bill.The last month I service there on same problem but they do nothing only hold me bill.Now I face the problem that the brake don't work properly (in a month they change brake shoe two times ).The bike has poor pick up (last month they clean fuel tank, change choke cable, change spark plug, cvt belt, change gasket, clean carburettor )but I face the same poor pick up and millege problems.The bike wheels is too tight to move. The mechanic don't know how to proper service. I know hero service is very decent but here I feel very bad service. Plz help me . With regarding My address :Vill+post -Satmile, PS-Contai, Snehasis Das Dist- Purba Midnapur, State-West Bengal, Mobile :[protected] Scooter Name :Hero Maestro Registration number :WB32D6066 service Centre name :CONTAI CM HERO, service centre add :Contai, Dist-Purba Midnapur state -West Bengal

After Making Payment, received Splender+ with "NOT ORIGINAL KEYS" and missing Service Manual, Mirrors etc., Logged compliant on and received "Complaint No :[protected]" Dated 17 Dec 2015". So far No Response.

I have reminded to the dealer as well as to the service station about my odometer fault but they did not solved my problem. Today at midnight my warranty is going to lapse I have given complaint to the customer care. But no action has been taken yet. I am extremly dismal with the feedback of the service station as well as the hero complain forum.

Customer name - Jaideep Singh Kirad Address - Kagdipura Chatribagh Place - Indore (M.P) Tehsil - Indore Dist - Indore Contact no. - [protected] Email id- kirad.[protected]@gmail.com Dear sir, Bike purchase date is - 14/11/14 Chassis number - MBLHA12ACEHL01361 Engine no.- HA12EMEHL00541 Betry no. - EX-M7J4Q212493 Shoroom Address- Sukhmani Automobiles 3, Revenue Nagar, Annapurna Road, Indore I purchase Hero ismart bike on 14/11/14 this bike starting average is 55km/ltr and than after few days i go to the hero shoroom because of low average and where cheaked averge problem and than i come my home than i cheaked average of bike but it decreased end goes to 50km/ltr and than i also go to the shoroom for complained than cheaked bike in workshope and than i come to my home than cheake average but its not increased and present i have complitted 3 servicing Of bike and bike runs 8000/- km and average is 43km/ltr that are before last servicing 50km/ltr. Hero company says that ismart model gives average 102km/ltr. I beg to say that plz give me my total money of bike purchase and take your bike. Thanks Bike owner (Jaideep Singh Kirad)

I purchased hero hunk 2 years back but from that time i am facing problem while starting it in winter season. Only after so many self and kicks it get start. have tried getting this resolved from service center but results were same. Request to pls look into matter urgently now cos i am completely fed up. My details are:- Name: Sumeet Sharma Phone No. [protected] Bike number: RJ 27 CS 4001 Email: [protected]@gmail.com

Dear Sir, My Name Anoop Singh Rawat # 41 Dashmesh Enclave Vill Dhakoli Tehsil Dera Bassi Distt S.A.S.Nagar Mohali. i m not received N.O.C. till date. So pls.reply me as soon as possible thanks. Mobile No-[protected]

1) I purchased a HERO ACHIEVER(10/02/2015)from an Authorized Hero dealer.But my problem is the bike have only 27-30Km/litre.4Services done&already informed the same to Service Centre.But no changes in mileage till now.I feel my car is better than Hero Achiever. 2) Stock availability is very poor.I've waits more than two months for a set of two decals(Tank)&Waits 1 month for an accelerator cable So please do the needfull or Please give my money back.

Hello Team,
I bought a Hero motorbike around 5 months ago(). From the day I purchased I am facing problems like

1) Shifting from 1 st to 2nd gear is very tight, ( This is a killer problem, prone to accidents which may be a life threaten).

2) Low mileage (~45), I have another Hero Honda which is 7 years old, still that is giving 45 KMPS mileage without any issues.

3) Engine is giving sound like a Grinder after 40KMPS.

4) If there is two people, then it won't run on any fly over.

5) Torch light gives more light compare to glamour head light.

I have told this to Hero Service people and completed 2 servicing, but none of them resolved. Seems there is a manufacturing defect which Hero doesn't support.

It's pathetic experience with Hero Motorcorp, users please don't prefer hero bikes...None of the issues doesn't resolve before 5 years/70k, KMS. Or else we have to void the warranty to check with local service people.

I have undergone for servicing of my Pleasure this month to Varenyam Motors (Zone – II, M.P. Nagar) Bhopal and observed following points.
- Did not clean the vehicle thoroughly.
- Did not service by skilled man power.
- changed engine oil in loose quantity (Not seal pack)
- Misbehaved by their staff.
- Did not attend all complaint.

I personally feel that they are not doing their job...

Bike no. HR29AH0259 submitted for repairing in Yuva Motocorp faridabad on date[protected], but till date not repair my bike and no any responses by all related members. I am middle class and I have only one bike, so my job work and family work maintain very difficult. I purchased bike July 2014 and my all paper ok. Also all service done in this showroom but all related superior member of Yuva Motocorp not supportive behaviour. So, please help me cause I am very disturb...

1) I purchased a HERO ACHIEVER(10/02/2015)from Vega Motors Puthoor.But my problem is the bike have only 27-30Km/litre.4Services done&already informed the same to Service Centre.But no changes in mileage till now.I feel my car is better than Hero Achiever.
2) Stock availability is very poor.I've waited more than two months for a set of two decals(Tank)&Waited 1 month for an accelerator cable

So please do the needfull or Please give my money back.

I have purchased hero maestro edge on 09/11/2015 from metro motors rithala.On the next day when i start the scooter.Scooter is not starting even from chalk also the scooter is not start.This process is continue for 2 weeks then I have contacted customer support and lodge a complaint next day Mr.dharmendra of metro motors call me and tell me plz come tomorrow to service center.Then next day i have visited service center metro motors rithala.They tell me that there is a garbage in carborater.We will clean then this problem will not arise but on the next day i have started my scooter the same problem is happened the scooter is not starting.So I want a serious action by hero motorcorp to replace my vehicle with a new one because i have spent my 60000 if my vehicle is not even starting then my whole amount has eaten by hero.No other company scooter has this problem.My contact no is [protected]

Hi,

I am Lawrence holding the Good Life card for past 5 years and I have renewed my card recently few months ago. I was not very clear about the gift redemption so I kept accumulating my points and I have also received few gifts based on my Good Life Card.

When I went to Hero authorized dealer at Ambatore to redeem my gifts they told me that I have to contact the dealer place where my gift redemption point reached so again I went to Redhills dealer but they told me that they don't have any gifts that needs to be given from their end so they asked me to get the details of redemption. I was asked to go here and there but no clear details given. So I started approaching goodlife team for help and I have been following it up with the Hero GoodLife Insurance team to give me the details of my redemption as I am not able to redeem the same from the Hero Motors authorized dealers but I am not getting any response from them as well.

Please help to fix my problem I have given all the details below.


My Card Number : [protected]
Name : Gaspar Lawrence S
Vehicle : Hero Honda Pleasure
Number : TN 18 E 3875

Good Life Team contacts:
Program Helpdesk - [protected]@heromotocorp.biz – Pl use for problems related to undelivered cards, customer complaints, insurance cases & misc.

Program Technical helpdesk - goodlife.[protected]@heromotocorp.biz – Pl use for problems related to hardware, software application, invalid card.

Program Centre – Helpdesk at[protected]toll free)


Thanking you in Advance

Warm Regards
S.G.Lawrence
[protected]
[protected]
sg.[protected]@yahoo.com