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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
Complaints 6252
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257
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1 800 266 0018
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+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
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+91 11 2614 3321
+91 11 2614 3198

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Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 304

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U
umamaheshwar beeramganti
from Hyderabad, Telangana
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No proper response from service center

Address:Hyderabad, Andhra Pradesh
Website:M.heromotocorp.com

I Gave my accident vechile in the showroom for repair and they said estimated time would be 10 days. After 10 days I called them back and they said another 5 days. Again I called them after 20 days and they say 1 month now and there is no proper response from anyone. If I ask few more questions they wil be rude to me asking me to do whatever I can...
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Manoj sura
from Hyderabad, Telangana
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Customer service

Address:Hyderabad, Andhra Pradesh

Hi Sir/mam, My name is Bala Aditya. I have purchased hero passion pro bike on Sept 16th 2o13 from M.M motors located at malkajgiri, Hyderabad, telangana. In may 2o15 I have given for servicing as some disturbance in sound has been coming. After the servicing the sound continued to come, but the manager/owner said "it is common and some adjustment has to be done, come by next week". I didn't go as I have some work and last Sunday i.e 14th...
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G
gandham srinivas
from Vijayawada, Andhra Pradesh
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Motor byke (Glamour) 1st FREE SERVICE

I have purchased Hero Glamour (TS 05 EK 1829) at Sri Sri Sri Automobiles, Khammam town, Khammam Dist. of Telangana State on[protected]. And given to 1st Free service to Sri Spandana Motors, Kodad of Nalgonda Dist., Telangana State on[protected] and Vide Invoice No.[protected]RINV[protected]/[protected], they have charged me for Rs.331-00. I have remitted the same. While paying the said amount I have asked them why to pay such amount as the 1st...
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A
ashiq.agrl
from Hyderabad, Telangana
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Vehicle not getting mileage

Address:Hyderabad, Andhra Pradesh

I had purchased hero splendour + 6 months back but till now I am not getting mileage from my bike I had complain about the same to my nearest servicing centre but they are not not responding later they told me complain to manufacturing unit of hero.l had posted a letter to hero manufacturing 4 units one month before but I haven't got any response now I am not getting I to do plz help me......
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P
pramod2181
from Bengaluru, Karnataka
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Hero passion xpro bike engine faulty

Address:Pune, Maharashtra

I had purchased the passion xpro bike in 2014 april its from 1 and half years following issues i am facing
1 - the bike average is too low - - - 35km / litre
2 - engine heats up too much even with small rides
3 - no permanent solution or change in sparepart / engine itself by hero purchase / maintenance vendors....
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A
anandsunka
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free Service is not free of cost why?

Address:Mumbai City, Maharashtra

Hello Evryone, When we brought the new bike Hero Passion Pro self starter has got 6 warranties & when I was given my bike yesterday for 4th service & I had shown him the Horn problem as well as Bike startup problem & some noise in the chain. The supervisor said he will charge all this to work at below Rs 1650 and I agreed. Now I got a call from service center saying bill came with Rs. 2000. How come they charge Rs. 2000 when its in warranty....
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V
vinod15
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Uncomfortable in driving

Address:New Delhi, Delhi

I have given my scootee for serving in south delhi. But my scootee is shivering and its going on the right side.Am not comfortable in driving.i purchased in 10/7/2015 and have done 2nd service.but they are saying its ok. My name is vinod, DL3SDD3059 . I want you to please look into the matter as soon as posible if not i want my money back. my mobile no -[protected]....
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V
vipin00112
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Not delivering my Vehicle

Address:New Delhi, Delhi

Hello I have purchased Hero i-smart on 26/06/2015, unfortunately my vehicle had an accident on 18th July and the damage parts are the fuel tank, handle, front shocker. Next day I visited your service centre and submitted my vehicle at "ARC Motors, Okhla, New Delhi" ON 19.07.2015 And they commited 7-10 days for delivery, but I am not getting any response from "ARC Motors" and "Hero Corp" Service Center saying that they have done...
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Address:Bhopal, Madhya Pradesh

My speedometer is dead from last month... Now narang hero service station is telling me to wait another month!!! I will pursue to consumer court and related forums if my complaint about my malfunctioning of speedometer is not resolved withimg a week as told and recorded by me by customer representative of hero motorcorp, narang....
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Address:Faridabad, Haryana

I have purchase last month bike hf dulex(08.07.15)but there is problem in engine in first `time to delivery, i have take first service and current meter reading is 1902 km.but engine noise regular, there is crank shafte.plz give solucation.i m suffering this bike.i m not satisfied hero company.bike no giving millage pickup.there is totally defected bike....
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R
Rajendiran Subramani
from Delhi, Delhi
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Wheel bend

I ordered and received one Hero Dtb with Double suspension speed Bicycle worth of Rs.5380/-, MY order NO.[protected].I already complained to you last week about the front wheel Breakshoes missing and wheel bend to unable to run.A phone received and attended for this complaint ask the bill particulars.I cant received any bill from the courier company only sign and collect the money and issue the Bicyle.I ask he say inside the parcel.But in...
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S
sultanpuri002
from Lucknow, Uttar Pradesh
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Engine over heating in glamour fi after service

Address:Lucknow, Uttar Pradesh

Maine hero moto corp ke dealer P5 motors, utretia near saheed path, lucknow me apni glamour FI bike UP 32 DS 1932 ka poora engine ka kaam karwaya tha. aur ek mahine ke baad bike me ENGINE OVER HEATING problem aa rahi hai. bike ke engine ki condition ye hai ki 5 se 10 kms drive kar lene ke baad bike ka engine itna garam ho jaata hai ki bike ke foot rest pe leg (per) rakhna mushkil ho jaata hai.. me 3 baar hero ke p5 motors ja ke check...
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R
Rita Yadav9
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Recruitment fraud

Address:New Delhi, Delhi

I got mail with letter head " recruitment jobs in hero motocorp" there is a woman calling herself " shilpi parsad- hr head". They charge sum amount of money from you. When you ask further details.. She start stammering. Please guy beware of such fraud people. Don't waste your parents hard money. Her no. Is - [protected]...
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S
Sudhirkaila64
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Not Providing Proper Service

Address:Ambala, Haryana

I have a Splender Plus purchased nearly 5 months ago from Sai Enterprises Ambala Cantt, now I am facing issues with the shockers. I went to show the issue to Sai Enterprises they said that they don't have shockers now it will come in 15 days I went after 15 days they misbehaved and said that we don't have shockers. I raised a complaint about their behavior with the company, they said they will take actions but they didn't took any action. on...
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A
Abbas babu
from Gurgaon, Haryana
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I3S switch is not working above 3 months

Address:New Delhi, Delhi

I have bought I smart hero bike. i3s switch is not working. And ARC motors Service center Okhla phase-||, New Delhi. Branch manager of ARC okhla, New delhi making false promise saying that we are bringing instrument to correct your I3S switch of your bike above 4 months but still no result. I have been too much harassed by their attitude....
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M
moinchoudhari
from Mumbai, Maharashtra
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Dealer not providing gift

Address:Thane, Maharashtra

Hi, I have been chasing the Shweta Motors, Kausa, Mumbra for gift on my GoodLife card from March 2015. Each time I asked them for a gift they make some excuses like computer formatted, internet/server down, etc. At Konkan Motors, Kherdi, Chiplun they also refuses to provide me gift stating that my card has been renewed in Mumbai, therefore some Mumbai dealer will only be able to provide the gifts. I have been GoodLife member since...
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N
N V R Murthy
from Kakinada, Andhra Pradesh
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Service issue

Address:Visakhapatnam, Andhra Pradesh

My splender plus bike got small accident and vehicle given to nearest show room. Insurer completed formalities and given work order for estimated cost of 3400/-. 3 days passed no proper response. Mr Sridhar, concerned person in service center is in a cheap opinion that I should wait till they completing the repair and not giving any proper timeline. I do not understand where to tell. Show room address: Ratna Motors, M.V.P.colony double...
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J
jagata
from Rajahmundry, Andhra Pradesh
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ap 05 cq8576 last free service

Address:East Godavari, Andhra Pradesh

in my glamour bike right side damper was oil leaked. service centre told that replaced by warranty. but told that spare parts are not available for that item. 4 moths complted. till now not replaced. i feel the worst service centre in rajahmundry is c.p reddy motors....
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V
vermarakesh
from Ujjain, Madhya Pradesh
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complaint for defective vehicle

Address:Jabalpur, Madhya Pradesh

To The Consumer Forum India Sub: - Hero Motocarp Ltd. Sold to me defective vehicle and please Replace Passion X Pro Vehicle and I can Paid Rs 5000/Only. Respected Sir, I am Smt Nandini Verma also my husband Mr Rakesh Verma Mob No[protected]-[protected] and we have Purchased Passion X Pro Vehicle Selling Dlr Code 10348 DOB 08/06/2014 vin MBLJAIZACEGC06771Dir Name Sudarshan Motors Jabalpur M.P Problem Started from The II Week of...
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C
chirag0093
from Kandhla, Uttar Pradesh
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regarding non providence of bike bill by a sub dealer

Address:Sabarkantha, Gujarat

i have purchased a passion pro bike from sub dealer of hero Motocorp named tirupati motoers sub dealer of pavan auto agency modasa, who is not providing me a bill of my bike which i purchased at 16 feb 2015 and till now i am riding that bike without RTO passing and insurance i an providing complete details of sub dealer along with dealer details and my details sub dealer details TIRUPATI MOTORS authorize represe4ntative of pawan auto agency near...
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