Hero MotoCorp Complaints & Reviews

I had purchase a passion pro bike no. Dl 7382 I Have finish all free service. But bike giving average only 30 ServicE Center told me to change filter and sparc plug for better milage. i do same but bike is still same only 30 average. Name: sunil Kumar Ph [protected]

I have been following up for my complaint which in logged almost 2 months back but everytime Iam getting the same reply that we are working on the same let me explain you nature of my complaint. I always give my bike in authorized service center only but 2 months back I personally visit for servicing In Ganpati Motors which is a authorized hero moto corp service center at the time of servicing I asked That guy that footrest of my bike is not in right place due to that iam getting noise on every speed breakers so he tried to adjust the same at the same time I heard voice of breaking something At the time of washing I noticed that there is a crack which was done by guy who serviced my bike Couple of minutes back so I approached to the senior guy Mr.Shukla and explained him entire story So he promised me to get replaced but need some time to arrange this part so he want me to call After one week and I done the same again he requested to wait me another one week again I done The same but no update from there end so I called him but this time owner was on call again I explained Entire story but he refused to replace the broken part so I register my complaint on[protected] Mr.Sunil was also not helpful I explaine him the entire story and he promised that I will get a call from Concerned department but I didn’t get any call same activity goes almost a month after one month I get A call from ([protected]) and that guy asked me to explain the complaint so I done the same again I get Fake promises from Hero Motocorp customer service after 15 days I get a call fromGanpati Motors and that guy said please come down today will check the broken part and we are open till 6pm so I update him that iam on duty and iam working in Gurgaon I can’t come in weekdays I can come in weekends after listening this that guy said that that guy who broke that part he leaving job tomorrow after that we can’t help and I was like what a reply from reputed company authorized service center agin I requested him but he denied so I again contact on ([protected]) and I update him the same and he Ask me to wait till next update from Hero Motocorp after 15 days I again contact but this this time that guy update me that we are helpless strike going on so we are not able to help you out kindly wait till strike over but we can’t tell you which when its going to be over now I want to ask one thing from you Is this your customer service and like this you treat your customer if yes then iam sorry you are harassing them at the time of selling your product everyone was ready to help but if there is any complaint related to product nobody ready to listen I never expect this kind of service from brand like Hero Motocorp Please help me and try to rectify the issue at earliest my contact details mentioned below Name- Gulshan Kumar Date of Purchase- Aug.2012 Contact No- [protected] Registration No- DL4S CD 0392

I have purchased a new bike ( Splender i smart, WB20AH 1617) on 22nd may from Sitala Auto care & Services (south Kolkata). According to hero company I should got 6000 points, in my Good Life Card[protected], by which I got some gifts (worth around Rs 5000 or above). But Sitala did not give me this points.After complain again & again to Hero motors thay never take any steps, by which I can get my points & gifts. Anindya Dasgupta ([protected])

Dear sir, I hold a bike of hero ignitor so accident before two month so claim but not repair by showroom from two moths he call me you court case my show room so please settled metter early as possible. SHOROOM NAME ASHISH HERO MOTO CARP LALSOT HARI MOHAN MEENA GRAM POST INDAWA TESHIL LALSOT DIST.DAUSA MOB.[protected]

Hi Team, I would like to complaint about the scarcity of motor parts in Hero MotoCorp. I had my KarizmaR 2014 model sent to the Sehgal Autoriders, PCMC, Pune service station on 17/08/2014 and even after checking regularly with them, i am getting the same answer as the parts are available. Sehgal Store manager, Mr. Ajay Khele informs that the company is not sending any parts to them however the company has its new production going on in full fledge. I request the team to please consider this complaint and try to help me get my bike back as it has been more than one and a half months that i have been waiting for it. Thanks & regards, Akhil Goyal [protected] [protected]@gmail.com

Inspite of testing my patience under the waiting period for my hero impulse bike, it makes no sence that there is a zero response from the dealers of hero spares (Nellore, Andhra Pradesh). It has been over a period of 6months from when i have placed my spares order of a mirror and horn set.

I had gone to a Hero Motocorp service center near J.P.Nagar, Bangalore to get my motorbike serviced recently, and was surprised to see about three under age youth doing most of the bike servicing related work here. The service by Hero Motors has always been abysmal, and now, they have started illegal activities too. It is a wonder that no one has complained about this before, since the dealership is in a well-to-do locality.

Dear Sir, I Mohammad Arshad purchased new Hero Karizma R on 05 august 2014 from Cuttack ( Sunny Motors).But there's lot of problem i have to face every day when i used to start.The problem list is mentioned below. 1- In starting it doesn't start with self 2- After Kick start when i used to drive it doesn't run smooth Between 2000 RPM to 3000 RPM & observed like fuel was not supply properly or Carburator problem. 3- When i went to service centre for first service the problem was not solved even. So it is requested to you please help me to solve my problem. Thanks & Regards Mohammad Arshad Conatct No-[protected]

Dear Sir, I have been facing many problems in my new HERO EXTREM Which I have brought recentally. The service is quality very bad in Jitendra Automobile Nashik. They Staff is not listing towards customer campliants. They doesnt have any kind of parts aviable in there service station. My bike has many problems list as given below. 1.Faultly digital meter. 2.Engine gets heats quickly. 3.Self starter is not working properly. 4.wrieing of bike has many problems as per service centre advise. 5.and so many more... so this is my humble request to you to call me on this no [protected].

Dear Sir, I bought a Splendor i smart bike from Begusarai Auto Agencies (Bihar) on 10th July 2014. Today my the rear tire ( manufacturer : CEAT) of my bike accidentally burst while it was standing. I complained about the tire to the agency but they are not even ready to talk properly. Now it will cost me about Rs. 2500/- to a buy new tire. Please solve my problem as soon as possible so that I may be able to use my bike again. I shall be very obliged for the justice. Waiting for your kind response . . . Ain Ahmad At + P.O. Rajaura Distt. Begusarai

I bought Hero Motocorps Extreme in Sep 2013. From the day first i have complaining Hero Motocorp for below complains. I had sent two three mails in March, i didn't receive reply. They have accepted my earlier claim on phone, due to manufacturing defect, but this vehicle has several issues from the day of purchase which never had solved.
1) too noisy
2) so much vibration
3) after 700 rpm on running it becomes loud and it doesn't accelerate speed. Hardly crosses speed of 100 kmph. where as glamour i was having was crossing 120 and without noise (hardly 125 cc)
4) I have doubt about clutch system as after 16000 kms also gears are still hard.

Today had call with Mr. Dushyant, Head office of Hero Motorcorp and the way of talking was not proper and came to conclusion that i was telling lie after talking with supervisor at service station.

The way he disconnected line was very insulting, also tried to contact Director of Service Mr. Rakesh Nagpal, but call was never attended and was diverted to Mr. dushyant.

Hero Motorcopy senior management's approach was very insulting and treated like they were doing favour on us as they were attending the call.

The particular service center isn't doing any service to the vehicle but is doing more harm than any good. I have an Ignitor, 3 months from the day I bought my speedometer stopped functioning, I showed this to the service center during my 2nd service but they didnt even check it, the next time when I gave the kept the bike for 5 days again the same result no repair work done. Now that I took back my bike without them properly repairing my bike, I am not able to ride properly, bike is stopping every time when am trying to decelerate. My request to you people in HERO is to stop producing low quality bikes and provide service centers who are capable of servicing the bike not one who can do water wash. Please put some real mechanics to work. Disgusted with your product and your service.

We done 78000 point in my gold life. Wehn we visit hero honda delar for gift take card and so my show my points and told me. Gift is not avaliable. Please revisit. We have more then 1o visit done. But donot proivde gift.

Cd sharma
My card no is [protected]
Cell no [protected]

I have purchased cb trigger on may 2013 and completed all free services after free services, done services in regular intervals also changed engine oil in service centre in out area. At 15000km bikes has shown some discomforts i met with the company service centre and changed carburator and starter and now at 20000 km bike shows same complaint engine missing with low mileage, mileage fall, down to 35 from 55 and company is claiming 60 km/l.
When i consult with the showroom service centre they are saying that i have to change the cylinder kit which is coasting around 4000rs i have already spend more than 10000 rs for this bike with in this one year..is it fair that a new bikes cylinder kit damaged with in first 20000km...
I am fedup with this bike this is the worst bike which i have ever used...

i am owner of hero honda pleasure. service in pune is hopeless. the kick of the scooty was free and it took 3 weeks to get the spares through own efforts. that also after getting the spares on own effort it was repaired at singh cycle and motor co koregaon park pune but the scooty ws faulty with three days... the non availability of spares and poor service needs to be addressed by penalising the company...prashant

I purchase a new model bike, Hero Ignitor from TopGear Hero Thodupuzha. From the day that I purchase the bike, it shows a lot of complaints. It is just 8 monts old bike. But I go to Thodupuzha Hero shoeroom for more than 12 times for showing the complaint of this bike within 8 months. Thodupuzha is more than 80km from my home town. It is not easy to go to shoeroom for showing non stop complaints. Please take this complaint as a serious one.

I purchased my bike on 16th January2014 from YUVA MOTORSPRIVATE LIMITED, 29, NEELAM BATA ROAD, NIT, FARIDABAD, HARYANA-121001. After a week, I started facing problem in the morning or after some hours when the engine is OFF. I referred this complain to service manager. He told me that this may be due to engine is new. He suggested me that it would be okay after 1st service. I get my 1st service done on 30th January 2014. Again after a week Bike started facing the same starting problem. I again approached them for the same problem. Service manager said that this may be due to cold in the morning. They asked me to get it checked because bike may need to be tuned. I get it checked on 8th February 2014. I went smooth for week, the same problem arised henceforth. I again get it checked on 17th February 2014. Again week passed, same starting problem. I consider that it was cold in the early morning but this starting problem in bike aroused even when the bike is kept for 9 hours. In the end of February, We could not feel cold at around 4:00 PM. At around 4PM, it was a sunny day, I faced same problem. This proves that this is not a atmosphere problem. This is the problem with machine. I kept on asking them for changing my bike since the first service, they replied me with a straight NO. I again get it checked on 5th March2014 and they promised me that if we face any problem, we will get your bike replaced. Again the same strategy, they get it tuned. It went smooth for a week, again the same starting problem in bike. Now I want to file a complaint to get my bike to be replaced, since it has got problem in starting.

Interview Schedule | Sobha Developers - 22nd Feb'13 Inbox x Iswarya Lakshmi S [protected]@justintimesearch.com 21/02/2013 to me Dear Mr. Gopal, Greetings from Justintimesearch division of CEO Search India Pvt Ltd! As discussed, your interview will be on 22nd Feb’13. Please find below venue details: Sobha Developers Ltd. Sobha Corporate Office, Devarabisanahalli, Opp Intell Office, Marathahalli Outer ring road, Bellandur, Bangalore – 560 103. Tel:[protected] (Landmark – Below the bridge, next to Bellandur Post) Interview Date: 22nd Feb’13 Reporting time at the venue: 11:30 AM Contact person : Soumya Hegde – HR/ Ananth Venkatesh - Sales Request you to be present in formals and carry a copy of your resume with you for the interview. Wishing you all the very best! Regards, Iswarya Lakshmi S Just-In-Time search, Division of CEO Search India Pvt Ltd. #10/2, 1st Floor, "SRINIVASA PLAZA Varthur Main Road Thubarahallli BANGALORE 560 066 Mobile: Mobile: +91 [protected] Mail me at [protected]@justintimesearch.com Visit our Website: http://www.ceosearchindia.in/ Hello sir I am working for a company since 7 years, i am looking for change of it that i got very good opprtunity from shobha builders, today i had interw @ 11:30 am just because of bike starting problum i anable to attend it intime, when i called when it was about 10:30 hw i will attend d intrew. let me know is it new bike r any defected one i got? Really i am affrdng. At the time of home delivery they have not fitted accessories properly n without washing they deliverd, so that ystrday i given it for washing they left the water in engine flug n it got burned due to ur mistake, finally i sufferd u r not all comprmisng any where, i order palace marrown veichle there was miscomunction btwn ur staff, u hve not given any chance to fulfil my requirment i came in ur way at last. Nw a days no one chargng 2% on card transaction what u r doing About accessories ;i was not intrstd to take it even its not mandatory to take from u thats our wish to take where ever we want .n d helmt is low quality which i exchnged later for higher price which is higher than market rate, d cover‘s stichs already r gone ? Do know that i was intrstd to become first client o[censored], for that i visited twice d shop before inaugrtion n given u n ur staff my contact details no calld me Thank very much that i lost a great oppertunity of my carrier just because o[censored] I hope that atleast in future there won‘t be any problums n donot loose customers like me Regards P Gopala [protected] gopala.p gopi mathru.[protected]@gmail.com 02/12/2013 to rishi Dear Sir Again same problems i am facing that I had been heard the tractor sound or old scrapped vehicle sound above 40 kms speed, the brake will work for 10 kms only then i have to apply only front brake if any thing goes wrong you are only responsible that I informed you many times I had not got solution After 10 kms the gear box will get jam I enable to drive after that, Today I have given the vehicle to service again really I am unsatisfied with you service, please let me know neither will rectify the defect nor I will get it done some other places and pay from your side Regards Gopala [protected] gopala.p gopi mathru.[protected]@gmail.com 10:16 (1 day ago) to rishi, bcc: secretarialho hello its gentle remind that your not giving proper solution for problems occurring in the bike that horrible sound in silencer and engine that neither you sold me scraped nor used vehicle to me before service from you there was no that kind of sound now i am facing the same I am surprising that still you are keeping unqualified and kind of rowdies especially Mr. vinodh and Sunil Mr.Sunil given information that there is no solution for it, Mr.Vinod told that go and complaint any where he don't bother about it and said to me that "your will and wish to come to out let "what a irresponsible people you please hire some experienced staff that you can run your outlet for some more days Now please let me either you will give proper service or I can go in my that even you have no responsible to replying to customers that you did earlier Regards Gopala [protected]

I purchase new passion pro drs-ccr byke

Dealers not given reduce price exised duties & also not given a good life gift

My details given below.

Invoice no 2013-14/r1/0006528
Challan no. 2013-14/r1/0006677
Ac code 9183255
Customer name: sonal amit kapadia
Date[protected]
Do the needful
Thanks
Amit kapadia

Dear sir/madam

I am Priti Vishwakrma
Town-Mishrikh
Dist- Sitapur (UP) 261401

I have hero Maestro scooter UP 34Y 0173, i purchase it in 27aug. 2013 it's have lot of problem in it.
1st&2nd service done from Hero Authorized service center. They don't give Proper response to me.
I go to service center and show all these problem but they says that this scooter have these problem from company and these not solved.
free service in service book but they took charges of 250rs from me and not given bill to me& uncomplete services.
say that no bill for it at the authorized service center in MISHRIKH & AUTHORIZED DEALER behaveiour very bad and
discussion langue is very very Durty to all coustmer 's no'thing like dealer langue.

RAJNESH AUTO SALES
NEAR-GOV. HOSPITAL
MISRIKH-SITAPUR

I complaint for it in costomer care in hero motocorp and also mail to all regional offices of hero motocorp also at Lucknow&Delhi, but no one given response to me.

so now what i do. Please Help me.

Thanks

PRITI VISHWAKRMA
MO-SITAKUND 01
MISHRIKH-SITAPUR
Mobile No.-[protected]