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R
Ramakanta Mohapatra
from Bhubaneshwar, Odisha
Apr 6, 2016
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Address: 753001

Hero Motocorp — Hero i smart.


Ra Ramakanta Mohapatra on Mar 9, 2016

Sir, Cuttack.
08/03/2016
While purchasing a Hero I Smart motor cycle from Sunny Motors, Chandi Chhack,
Cuttack I testdrived & the following defects were observed.
1)A peculiar sound is coming The Manager while applying clause.
2)Abstruction takes place while changing the gear from 2nd to 3rd.
3)Pick up is very poor.
4)Back push occurs while riding.
5)A peculiar sound produces while runs at 60 K.M.speed.It is felt that a next gear requires beyond 4th gear.
6)It does not run smoothly.
I put forth above defects before the Manager-in-charge of maintenance, Servicing & Workshop of Sunny Motors.The Manager gave me assurance that all the above
defects will be rectified at the time of 1st servicing.The 1st servicing was done at 750 K.M.But no defects were rectified.The motor cycle was washed, changed
the engine oil only.No other operation was done as mentioned on the reverse side of 1st servicing card.He obtained the customer signature before the servicing.After 1st servicing the mileage is not satisfactory.I purchased the Hero I Smart as per the attractive performance of the advertisement of Hero Company & assurance of the Manager of Sunny Motors.But it is baseless
assurance.
Now I am waiting for the advertisement norms of the Company. The defects may kindly be rectified within a fortnight, otherwise I will take the shelter of Consumer Forum.I feel very sorry for the misbehavior of the Work shop of the workshop staff of Sunny Motors except Manager.I am waiting for Company"s
perfect rectifications.
I remained with thanks.
Yours faithfully
Sarada Kanta Mohapatra.
M.No-[protected],
[protected]@rocketmail.com
Complaint Status
[Mar 09, 2016] Hero MotoCorp customer support has been notified about the posted complaint.
Hero MotoCorp customer support has been notified about the posted complaint.
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spare parts not available

my hero mastero scooty is accident since 3 month so i have very problem for shift duty working since 3 month i asking for spare parts but dealer not give any answer
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    Neeraj Vashist
    from Jalandhar, Punjab
    Apr 6, 2016
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    Address: Chandigarh, Punjab, 160101

    I got a call from a lady telling her name shilpi prasad the hr of hero moto corp gurgaon. I got the joining letter as well as training letter. She was asking for some amount to be deposited in the their bank account number what she sent on my mobile number in message. Then she was asking for bond amount to be deposited in their account which was a very huge amount.
    Guys please stay away from these types of frauds.
    The numbers i got the call from are[protected] and[protected].
    Please stay away from these types of frauds and dont waste your parents hard earned money.
    Hero MotoCorp customer support has been notified about the posted complaint.
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    Clarification of Requirements
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    Brisbane Energy Resources Limited Australia
    3:43 AM (8 hours ago)

    to hr.ber2018
    Dear Applicant,

    This is to inform you that we have many Employment Opportunities openings in Brisbane Energy Resources Limited, the management has decided to fill up all the positions with foreign international reputable and experienced expatriates.

    These are the below benefits:

    1. Five Bedroom Flat Duplex
    2. Free Medical & Travel Insurance
    3. 10 Days Leave / break/ Vacation after every 90 working days
    4. Flight Fares (Air Tickets)
    5. Free Education Scheme to expatriates children/family
    6. Free Toyota Camry Year 2016 Model (Company Car)

    Available positions and the Application procedures / details will be send to you upon the confirmation of your CV/Resume through our e-mail address. E-mail: hr.[protected]@gmail.com

    Note: There will be know interview online! but if you are among the successful candidate. You will under go two weeks training before you resume on duties fully here in Australia

    Yours Sincerely,
    Dr. Bob Nelson
    HUMAN RESOURCE DEPT.
    Brisbane Energy Resources Limited Australia
    AddressL: Brisbane, Queensland. Australia
    Email: hr.[protected]@gmail.com
    Phone: +[protected]

    Click here to Reply, Reply to all, or Forward
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    DEAR ALL,

    ANOTHER EMAIL HR making rounds is this email. Kindly refrain from sending money or contacting them.

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    Clarification of Requirements
    Inbox
    x

    Brisbane Energy Resources Limited Australia
    3:43 AM (8 hours ago)

    to hr.ber2018
    Dear Applicant,

    This is to inform you that we have many Employment Opportunities openings in Brisbane Energy Resources Limited, the management has decided to fill up all the positions with foreign international reputable and experienced expatriates.

    These are the below benefits:

    1. Five Bedroom Flat Duplex
    2. Free Medical & Travel Insurance
    3. 10 Days Leave / break/ Vacation after every 90 working days
    4. Flight Fares (Air Tickets)
    5. Free Education Scheme to expatriates children/family
    6. Free Toyota Camry Year 2016 Model (Company Car)

    Available positions and the Application procedures / details will be send to you upon the confirmation of your CV/Resume through our e-mail address. E-mail: hr.[protected]@gmail.com

    Note: There will be know interview online! but if you are among the successful candidate. You will under go two weeks training before you resume on duties fully here in Australia

    Yours Sincerely,
    Dr. Bob Nelson
    HUMAN RESOURCE DEPT.
    Brisbane Energy Resources Limited Australia
    AddressL: Brisbane, Queensland. Australia
    Email: hr.[protected]@gmail.com
    Phone: +[protected]

    Click here to Reply, Reply to all, or Forward
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    LINKED
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    MAR GIZAN (10)
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    MIKE HOLT
    MILLION
    MINAWWARAH INSURANCE (2)
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    MUNAWWARAH maipal mbbs (2)
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    Muzzafar Khan
    NAYEEM CV
    Neem Chadav (29)
    NMDC PLAN
    NOOR APA PICTURES
    NR006 MUNA SHARES
    NRF ACCOUNT (2)
    OAKRIDGE
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    packing digest (8)
    Pending sbi shares matters
    picture dad (3)
    PIOS SUPERMARKET (4)
    property tax (2)
    QUALITY ISO[protected]
    rado (1)
    REMIT FEB2017 (21)
    RIAZ (1)
    riyadh ba (1)
    SAAB (1)
    SAFETY (9)
    saleem bh
    SAMBA
    sarah children
    satrop
    saudi council of engineers (1)
    saudi eng
    Saudi Fransi (15)
    saudi govt info
    SAUDIA
    scam jobs
    SHADNAGAR VENTURES
    SPICE jet urs
    standard chartered (16)
    syed basha (7)
    tata
    TDS MUNA
    TELSTRA (9)
    TRAINING IN INDIA
    TYPICAL LEASE AGREEMENT
    video
    VIJAY BANK KURNOOL (4)
    VOIP ACCOUNT (5)
    VoipAlot
    WASIM ENG STUDENT
    water proofin (1)
    Wiley online library
    YATRA
    zerodha (5)
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    2 of 3, 450

    Print all In new window
    Clarification of Requirements
    Inbox
    x

    Brisbane Energy Resources Limited Australia
    3:43 AM (8 hours ago)

    to hr.ber2018
    Dear Applicant,

    This is to inform you that we have many Employment Opportunities openings in Brisbane Energy Resources Limited, the management has decided to fill up all the positions with foreign international reputable and experienced expatriates.

    These are the below benefits:

    1. Five Bedroom Flat Duplex
    2. Free Medical & Travel Insurance
    3. 10 Days Leave / break/ Vacation after every 90 working days
    4. Flight Fares (Air Tickets)
    5. Free Education Scheme to expatriates children/family
    6. Free Toyota Camry Year 2016 Model (Company Car)

    Available positions and the Application procedures / details will be send to you upon the confirmation of your CV/Resume through our e-mail address. E-mail: hr.[protected]@gmail.com

    Note: There will be know interview online! but if you are among the successful candidate. You will under go two weeks training before you resume on duties fully here in Australia

    Yours Sincerely,
    Dr. Bob Nelson
    HUMAN RESOURCE DEPT.
    Brisbane Energy Resources Limited Australia
    AddressL: Brisbane, Queensland. Australia
    Email: hr.[protected]@gmail.com
    Phone: +[protected]

    Click here to Reply, Reply to all, or Forward
    11.22 GB (74%) of 15 GB used
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    Last account activity: in 1 minute
    Details

    Dear Applicant,

    This is to inform you that we have many Employment Opportunities openings in Brisbane Energy Resources Limited, the management has decided to fill up all the positions with foreign international reputable and experienced expatriates.

    These are the below benefits:

    1. Five Bedroom Flat Duplex
    2. Free Medical & Travel Insurance
    3. 10 Days Leave / break/ Vacation after every 90 working days
    4. Flight Fares (Air Tickets)
    5. Free Education Scheme to expatriates children/family
    6. Free Toyota Camry Year 2016 Model (Company Car)

    Available positions and the Application procedures / details will be send to you upon the confirmation of your CV/Resume through our e-mail address. E-mail: hr.[protected]@gmail.com

    Note: There will be know interview online! but if you are among the successful candidate. You will under go two weeks training before you resume on duties fully here in Australia

    Yours Sincerely,
    Dr. Bob Nelson
    HUMAN RESOURCE DEPT.
    Brisbane Energy Resources Limited Australia
    AddressL: Brisbane, Queensland. Australia
    Email: hr.[protected]@gmail.com
    Phone: +[protected]
    Reply
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    1 found this helpful
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      Rizwan vk
      Apr 5, 2016
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      Address: Kannur, Kerala, 670005

      Sir,
      I would like to express my disappointment from your satisfactory level of service. I have expected much more on a prestigious and reputed company of your. Unfortunately, l can't help but submit this letter of complaint hoping your a fast and adequate resolution

      As told by the promise of 5year warranty on hero maestro vechile(Model: maestro;eng#:jf32aaegd27313;vin:mbljf32abegd27585;d.O.S:11/06/2014dlr name:volker motors ;vehicle reg no:kl:13:ac 3260) brought 2 year back on 24/03/2016.The vehicle was stucked with a problem of pinnion assy starter and was given as per the service date to the showroom(Arjun associates, kannur, kerala) ;repaired with a payment of 1635( invoice no:7327, job no:[protected] which is illegal as warranty period are concerned. So the message is forwarded to refund my money.I hope you agree with me that this is acceptable under any circumstances. I trust that you will deal with this issue in a top urgent fashion. Also trust that you will take the necessary precautions as to refund my amount or l should move legally to court
      Vk moidu
      Mob: [protected]
      Email:[protected]@gmail.com
      Hero MotoCorp customer support has been notified about the posted complaint.
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        idiot9042
        Apr 4, 2016
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        Address: 755019
        Website: hero motorcorp

        Hello
        I have service my hero cbz extreme OR14U 3681 on 23 March.
        After that I came to know that there is engine oil leakage
        When I go to service center they said
        One person said you have to again service it another person said it require 100 rupees
        I said that I have service here some days before that and have find problem they said came after 2 or 3 days after .
        This type of thing happen in service in JAJPUR service center odisha (SOUMIK AUTOMOBILES )
        At the time of service also I resistered online but then said online facilities are not applied for paid service
        Shocked this type of irresponsible thing should be take care by hero.
        I have service several places before but here in SOUMIK AUTOMOBILES in JAJAPUR ODISHA very poor rules n regulations.
        Kindly help me out.
        I have added my Bill here.
        See it and give me suggestion soo what will have I do now .
        Amir Swain -[protected]
        Hero MotoCorp customer support has been notified about the posted complaint.
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          Rajesh Gondaliya
          Apr 2, 2016
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          Address: 380001
          Website: www.heromotorcorp.com

          My shelf rajesh gondaliya (Mob no. [protected])
          I am from ahmadabad

          I have purchase splendor i smart (Chassis no. Mblha12acfhe13033) (Engine no. Ha12emfhe13180) in june 2015.
          Since i purchase, bike is giving mileage of 50 km/liter constantly. Company is claiming 102 km/liter.

          Even after 5000 kilometer it is not increased.
          Servicing also performed regularly at shradha motors (Ambavadi, ahmadabad) dealer code 10950.
          Till now three services completed, for 4th service i will go to the same place on 04/02/16.

          Rajesh gondaliya
          C-406 shri hari avenue
          Near punjab bank ghuma
          Bopal, ahmadabad 380058
          Bike no. Gj01sz7665
          Hero MotoCorp customer support has been notified about the posted complaint.
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            Disha15
            from Gurgaon, Haryana
            Apr 2, 2016
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            Address: New Delhi, Delhi, 110046

            I have bought hero pleasure on 25-oct-2015 with no. DL 9S BD 6567 from Shingla motors, Jeevan Park. I would like to draw your attention towards my problem that I got a helmet that does fits me while driving as it is very risky. The helmet is so lose that I cannot look forward. The dealer told me that hero do not provide helmets for girls or they are not ISI approved so I want an answer from hero if you are making scooties for girls then you should provide helmets that fits to girls as they differ in size from males. So it's a dealers fault or company. If no action is being taken I will proceed to consumers court for further enquiry.
            Hero MotoCorp customer support has been notified about the posted complaint.
            View replies
            No response till date. Bad experience with Hero
            Reply
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              rakeshnarwa
              from Mumbai, Maharashtra
              Apr 1, 2016
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              Address: Hyderabad, Andhra Pradesh, 500058

              Sir,

              I've purchased Glamour vehicle in 2014, from then on I'm getting regularly serviced from APEX motors in Balapur, Hyderabad, Telangana. 500058.

              Even I've been giving the vehicle for paid services in the same show room after completing all the free services. From the paid services on wards there is a significant drop in mileage.

              I request you to consider the issue and direct me for necessary action
              Hero MotoCorp customer support has been notified about the posted complaint.
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                C
                chandrutk68
                from Bengaluru, Karnataka
                Apr 1, 2016
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                Address: Bangalore, Karnataka

                This is to bring to your kind notice that, with lot of expectations we purchased duet from prakash motors - bangalore, in first service problems are not effectively rectified in spite of telling & repeating the same, following problems are still remains unsolved.

                1 engine will cut off when we reduce the accelerator
                2 there is some problem in electric start which doesn't attended.
                3 mileage issue is not solved after ist service still getting only 40 pl
                4 rear suspension is not so effective

                Hope you are look in to this problem & find some solution on this at the earliest.

                Thanking you

                Truly yours
                Chandrashekar t k
                [protected]
                Hero MotoCorp customer support has been notified about the posted complaint.
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                  S
                  sajniv
                  from Mumbai, Maharashtra
                  Apr 1, 2016
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                  Address: 713321

                  Duet vx variant-hdutadrvmcr eng no-jf33aaggb20738
                  Date of delivery-8/8/16
                  The scooty occasionally run away when brake is released without accelerator being pressed. I escaped severe accident
                  But the scooty got damaged
                  Hero MotoCorp customer support has been notified about the posted complaint.
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                    R
                    raju.swa
                    from Visakhapatnam, Andhra Pradesh
                    Mar 31, 2016
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                    Address: 500063
                    Website: heromotorcorp.in

                    Dear Sir this is raju from hyderabad my mobile number [protected] i perchase hero splendor plus vehcle in malakpet shoe room and getting problem when i take from the date first frount drum problem and 2nd enggine oil leacking problem and 3rd silencer fireing problem and 4th frount shok abser proble and 5th handle lock problem created show room and 6th problem battery changed i escalated all compaints true facebook hero corp and showroom but they are not resolveing my problem yesterday i inform to my HDFC bank also i requested to hero corp to please resove my problem or get cash back this vehcle is very poor iafter i take this vehcle lot of medical probems in my body i show to proof in show room this is not my battery because i seal open my true my hands sticker is one serial number and batter is one serial number and i get problem prasent this vehcle milege and fire problem still now 100 rupees petrol what is the milege you now its shame for hero 46km per 100 rupees petrol and i get this after last serviceing so please i requested resolve my this problem as on as possible and its first inpresion is bad for me with hero corp
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    View replies
                    before its milege is perfect but how to down after service ing sadon 65kmpl to 100rupees petrol 46km its not a jock one of she is called me after one month serviceing i told that she she give one of responsible person i contacted that person but my problem is not resolved and its to much firing problem after 2nd service i mentioned after 2nd service to clear i get firing problem in my vehcle
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                      J
                      jayanthreddy532
                      Mar 28, 2016
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                      Address: Hyderabad, Andhra Pradesh, 500037
                      Website: hero fincrop

                      Hi this is jayanth i brought my glamoor bike last oct from the day of my prchase my bike is not getting mileage not more than 42 or 44 i have been complaninng to the showroom where i have been purchased they are not showing any response to my complaints and not even doing serviceing propely the show is banushowroom near y-junction kukatpally i hope u will slove my problem fastly
                      Hero MotoCorp customer support has been notified about the posted complaint.
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                      I am not satisfied by ur service
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                        Y
                        yagnesh soni
                        Mar 27, 2016
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                        Address: Vadodara, Gujarat, 390022
                        Website: Hero motocorp

                        Respected Authorised person.
                        Please kindly note this complaint against your dealer in Vadodara named Century Bikes Ltd manager Nilesh Mahant..
                        Very poor behaviour shown by him from this esteem executive level.
                        He didn't represent Hero Motocorp.
                        That I feel...
                        And I decided that in future I never ever STEPUP this service centre & and also Hero Motocorp . I feel this last mistake who ever done by me sir..
                        My contact number is [protected] & [protected]...
                        In future I never recommend Hero companies any kind of Bikes to any one in my group..
                        Your customer since 2012.. I felt this is the best company but I am wrong...
                        My name is Yagnesh Soni...
                        Hero MotoCorp customer support has been notified about the posted complaint.
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                          A
                          Akib Hassan Mullick
                          from Kolkata, West Bengal
                          Mar 25, 2016
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                          Address: 700143
                          Website: www.heromotocorp.com

                          I have ordered for spare parts on 1st march 2016, but still now i am not getting any feedback, i have got the poorest of the the services that can be provided, i had purchased the bike on 20th January 2016 and the engine is already full of noises, this is the worst experience I am having, I have already done my second service, but still the problem persists, please help me with this problem as I am not being entertained at the service centre and the parts have warranty for 5 years but i am being asked to pay for the parts.
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir/Madam,

                          This is to inform you that, I had purchased the bike HF DELUX on 20th July 2016 from Balaji Motor, Thakurpukur, Joka, I have done 1st service on 25.09.2016 at Balaji Motors Joka Industrial Palza, PS.- Thakurpukur, PO. -Joka, Kolkata-700104. I have got the poorest of the the services form your service Center and all the staff also not helpful. The Service Supervisor not done work properly . I am inform to him for Bike handle is not ok, need to adjust, and this is the worst experience i am not getting any feedback against Handle, after the complete of service not job done for the same problem, and still the problem persists. I am asking to him for this problem, and he asking money for that job, I am sorry to say nobody help for this matter. Requesting you to please check my bike handle because it is manufacturing defect and need to change. Please let me know about service and warranty for 5 years.your salesman selling defective bike to customer and our not any experience about bike parts. and it will be effected your brand image for unhappy customer.-Prabhat Roy [protected](prabhat.[protected]@ymail.com)
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                            M
                            mane373
                            from Latur, Maharashtra
                            Mar 25, 2016
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                            Hero xtreme digital miter poblem mere hero xterme gadi ka digital miter ka pobllem hai to digital miter replacement karake dena ka balaki yaha omerga godawari showroom me avilble nahi hai aur solapur chavan automolies me upladha nahi hai krupa karke mere gadi ka digital miter muze apne chavan auto mobiles me upladha kar de mere gadi ka no mh 25 ac 3440 hai aur bike leke 1 sal hua hai to ab tak 4 servicing huva hai to mere 2 servicing baki hai to mere bike ka abhi warenty me hai to agar kuch poblem rehga to plese call me my mo no [protected] dhanwad
                            Hero MotoCorp customer support has been notified about the posted complaint.
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                              B
                              biplabcrpf
                              from Guwahati, Assam
                              Mar 22, 2016
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                              Extra labour charge

                              Address: 781023

                              Iam having old hero passion( dec'2001). Pibco enterprises pvt ltd guwahati hero workshop(Assam) has charged following prices: on 20/3/16 mobil- 01 rs 285/-
                              Break showl-01-rs 110
                              Cluctch cable- rs 79
                              Acc cable rs 71
                              Servicing rs 286
                              Labour chargesrs 180 ( rs 60/- each against 3 new parts fitting)
                              Since we are paying service charges, labour charges against fitting of new parts appears to be illegal....
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                              Sumer1570
                              from Noida, Uttar Pradesh
                              Mar 21, 2016
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                              Address: 301402
                              Website: Submit complain

                              I purchase hero xtreme from j s four wheel alwar, I live at bansur, so I take my bike service from hero motocorp agencie bansur, I take three free service from this agencie, but when u go for next(forth) service, they told me that time is expire for your free service, you can availe your service with full payment, then I told the dealer that my bike run only 9000 km, but he refuse to me, and say we can, t do nothing for it, so I want to resolve this issue soon,
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                                S
                                Sumer1570
                                from Noida, Uttar Pradesh
                                Mar 21, 2016
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                                Address: 301402

                                I purchase hero xtreme bike 10 hun 2014, u take three free service from service centre bansur, but when I go for forth service they told that the time is expire, and you can't able to take benifit for another free service. So please guide me what can I do for my next free service.
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                                  V
                                  Vivian Sophat
                                  Mar 21, 2016
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                                  Address: Jalandhar, Punjab, 144003

                                  I had bought hero passion x pro on 22 feb 2016
                                  within a week
                                  my rear wheel bearing and half axle got diffected
                                  although it has run only 200 km
                                  kindly guide me to get proper solution for this as i m not satisfied till today after first service of my motorcycle
                                  Hero MotoCorp customer support has been notified about the posted complaint.
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                                    M
                                    Malkhan25584
                                    Mar 20, 2016
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                                    Address: Banda, Uttar Pradesh, 210205
                                    Website: Hero motocorp

                                    My right side pannel of exreme sports bike damaged automatically
                                    I tell this to service centre but they tell me to call customer care
                                    I call cusomer care about claim for this but no responce
                                    I register my complain 3 times but no satisfaction very bad service of hero
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Mar 20, 2016
                                    Updated by Malkhan25584                                     Bike reg. No UP96E3053
                                    REG MOB NO [protected]
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                                      K
                                      kalaniarun
                                      from Mumbai, Maharashtra
                                      Mar 18, 2016
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                                      Address: 302012

                                      I had purchase a HERO PASSION EXPRO from jaipur dealer in March-14.after two years a slogen is coming on my meter"SERVICE DUE" when i went to BPS Motors for erase it they told me that when will u come for service of bike, then it will be erase i[censored] don't come to us then it will be not.is this necessary to service from BPS Motors or other dealer even the free service is over why i go for service of my bike?
                                      Hero MotoCorp customer support has been notified about the posted complaint.
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