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Hero MotoCorp Complaints & Reviews

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Updated: Aug 5, 2025
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Hero MotoCorp reviews & complaints page 305

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P
parjapati123
Aug 12, 2015
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Address: Faridabad, Haryana

I have purchase last month bike hf dulex(08.07.15)but there is problem in engine in first `time to delivery, i have take first service and current meter reading is 1902 km.but engine noise regular, there is crank shafte.plz give solucation.i m suffering this bike.i m not satisfied hero company.bike no giving millage pickup.there is totally defected bike.
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    Rajendiran Subramani
    from Delhi, Delhi
    Aug 8, 2015
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    I ordered and received one Hero Dtb with Double suspension speed Bicycle worth of Rs.5380/-, MY order NO.[protected].I already complained to you last week about the front wheel Breakshoes missing and wheel bend to unable to run.A phone received and attended for this complaint ask the bill particulars.I cant received any bill from the courier company only sign and collect the money and issue the Bicyle.I ask he say inside the parcel.But in the parcel no such bill or invoice not found.Please take the order No and check the details about the product and do needful. Thanking you.
    Hero MotoCorp customer support has been notified about the posted complaint.
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      S
      sultanpuri002
      from Lucknow, Uttar Pradesh
      Aug 5, 2015
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      Address: Lucknow, Uttar Pradesh

      Maine hero moto corp ke dealer P5 motors, utretia near saheed path, lucknow me apni glamour FI bike UP 32 DS 1932 ka poora engine ka kaam karwaya tha. aur ek mahine ke baad bike me ENGINE OVER HEATING problem aa rahi hai. bike ke engine ki condition ye hai ki 5 se 10 kms drive kar lene ke baad bike ka engine itna garam ho jaata hai ki bike ke foot rest pe leg (per) rakhna mushkil ho jaata hai.. me 3 baar hero ke p5 motors ja ke check karwa chuka hoon, lekin koi soluttion nahi nikla aur wo keh rahe ki its common problem aur ye sabhi bikes mee ho raha hai.jabki me yahi bike last 4 years se drive kar raha hoon aur kabhi ye problem nahi hui thi.aur ab bike chalte chalte bandh bhi ho rahi hai..so me chahta hoo ki ya to meri bike sahi ki jaaye ya mere poorepaise waapas kiye jaaye jo maine bike banwane me service center ko diye the.. is beech maine hero moto corp me bhi kayi baar call karke complain ki but unki taraf se bhi koi help nahi hui hai, aur meri bike ki wahi problem continue hai.. please help me in this.. thank you sir Neeraj Tiwari [protected] lucknow
      Hero MotoCorp customer support has been notified about the posted complaint.
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        R
        Rita Yadav9
        Aug 5, 2015
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        Address: New Delhi, Delhi

        I got mail with letter head " recruitment jobs in hero motocorp" there is a woman calling herself " shilpi parsad- hr head". They charge sum amount of money from you. When you ask further details.. She start stammering. Please guy beware of such fraud people. Don't waste your parents hard money. Her no. Is - [protected]
        +1 photos
        Hero MotoCorp customer support has been notified about the posted complaint.
        Same happen with me a girl (shilpi parsad) called me up and taken an interview and demanded 7000 when i said why 7000 she said this a back door entry her number was [protected]. guys there are some fraud people which are using name of company employs to make money out of you so be care full ..

        good life program

        above company does not taken any action against there dealer of hero bikes which is DIPAK automobiles Gondia district to deliver the gifts against good life card on earning points according to there good life program.
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          S
          Sudhirkaila64
          Aug 4, 2015
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          Address: Ambala, Haryana

          I have a Splender Plus purchased nearly 5 months ago from Sai Enterprises Ambala Cantt, now I am facing issues with the shockers. I went to show the issue to Sai Enterprises they said that they don't have shockers now it will come in 15 days I went after 15 days they misbehaved and said that we don't have shockers. I raised a complaint about their behavior with the company, they said they will take actions but they didn't took any action. on 1st of August, Guys from Sai Enterprises called me and said that you can come, I went and then they said that they won't be replacing the Shockers because i Didn't get the service done on time, and My bike was dropped from somewhere that is the reason of bad shocker, but there are no signs of any malfunction with the bike. I called the Hero Complain today and they said it will take time, Thanks for calling and disconnected. I expect Consumer Complaints to take proper action against this.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Customer, Pl contact our customer care toll free no.[protected] and share the details, so that we can attend to your complaint/suggestions
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            A
            Abbas babu
            from Gurgaon, Haryana
            Aug 3, 2015
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            Address: New Delhi, Delhi

            I have bought I smart hero bike. i3s switch is not working. And ARC motors Service center Okhla phase-||, New Delhi. Branch manager of ARC okhla, New delhi making false promise saying that we are bringing instrument to correct your I3S switch of your bike above 4 months but still no result. I have been too much harassed by their attitude.
            Hero MotoCorp customer support has been notified about the posted complaint.
            Aug 04, 2015
            Updated by Abbas babu
            Abbas Khan

            Mob [protected]
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              M
              moinchoudhari
              from Mumbai, Maharashtra
              Jul 27, 2015
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              Address: Thane, Maharashtra

              Hi, I have been chasing the Shweta Motors, Kausa, Mumbra for gift on my GoodLife card from March 2015. Each time I asked them for a gift they make some excuses like computer formatted, internet/server down, etc. At Konkan Motors, Kherdi, Chiplun they also refuses to provide me gift stating that my card has been renewed in Mumbai, therefore some Mumbai dealer will only be able to provide the gifts. I have been GoodLife member since July 2009. Up to date I haven't received any gifts on my card. Below are my details for further process: GoodLife Card Number: [protected] Dealer: Shweta Motors, Kausa, Mumbra Please look into the matter and do the needful asap. Regards, Moin
              Hero MotoCorp customer support has been notified about the posted complaint.
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                N
                N V R Murthy
                from Kakinada, Andhra Pradesh
                Jul 13, 2015
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                Address: Visakhapatnam, Andhra Pradesh

                My splender plus bike got small accident and vehicle given to nearest show room. Insurer completed formalities and given work order for estimated cost of 3400/-. 3 days passed no proper response. Mr Sridhar, concerned person in service center is in a cheap opinion that I should wait till they completing the repair and not giving any proper timeline. I do not understand where to tell. Show room address: Ratna Motors, M.V.P.colony double road, Vizag.
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                  J
                  jagata
                  from Rajahmundry, Andhra Pradesh
                  Jul 11, 2015
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                  Address: East Godavari, Andhra Pradesh

                  in my glamour bike right side damper was oil leaked. service centre told that replaced by warranty. but told that spare parts are not available for that item. 4 moths complted. till now not replaced. i feel the worst service centre in rajahmundry is c.p reddy motors.
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                    V
                    vermarakesh
                    from Ujjain, Madhya Pradesh
                    Jul 6, 2015
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                    Address: Jabalpur, Madhya Pradesh

                    To The Consumer Forum India Sub: - Hero Motocarp Ltd. Sold to me defective vehicle and please Replace Passion X Pro Vehicle and I can Paid Rs 5000/Only. Respected Sir, I am Smt Nandini Verma also my husband Mr Rakesh Verma Mob No[protected]-[protected] and we have Purchased Passion X Pro Vehicle Selling Dlr Code 10348 DOB 08/06/2014 vin MBLJAIZACEGC06771Dir Name Sudarshan Motors Jabalpur M.P Problem Started from The II Week of June from 2014.The Problem was coming from Vehicle CHAIN SPOCKET and I gave the remind to the Hero Moto Service Center will not come again. But every time the Problem occurs.12 Month have been passed passed and I have no positive response Sir we are service class persons we cannot give every day for the same for the same problem. I am getting frustrated. Even without my vehicle I can get my job losted . But to not loose my job I want Vehicle. So kindly Replace me another vehicle for very small amount .we are ready to pay Rs5000/only 1st Complain Date to service Center: 10/06/2014 2nd Complain Date to Service Center: 13/07/2014 3rd Complain Date to Service Center: 28/09/2014 4th Complain Date to service center: 11/01/15 5th complain date to customer care: 12/06/15 Thanks you Date 06/07/2015 Smt Nandini Verma Place Jabalpur Mr Rakesh Verma
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                      C
                      chirag0093
                      from Kandhla, Uttar Pradesh
                      Jun 26, 2015
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                      Address: Sabarkantha, Gujarat

                      i have purchased a passion pro bike from sub dealer of hero Motocorp named tirupati motoers sub dealer of pavan auto agency modasa, who is not providing me a bill of my bike which i purchased at 16 feb 2015 and till now i am riding that bike without RTO passing and insurance i an providing complete details of sub dealer along with dealer details and my details sub dealer details TIRUPATI MOTORS authorize represe4ntative of pawan auto agency near uttat hotel, patel complex, shamlaji road. a&p tintoi dist: Arvalli pin:383250 mobile: [protected],[protected] [protected][protected][protected][protected][protected][protected] details of dealer PAWAN AUTO AGENCY akshar complex, shamlaji road, ganeshpur, MODASA (GUJ.) [protected] ... i have enclosed total details in photographs and i am only having a delivery memo and receipt of 20000 paid on 18 feb 2015 and have paid 10000 more but was not provided any receipt and remaining amount was to be adjusted in personal matters but still he is not providing me any paper and on visiting his place many times he has given in written that will provide paper on 30 may 2015 but still he has not given me anything and that writtern date is also enclosed in photos now i am providing my detials vinod kumar kalal village and post modar dis. dungarpur 314801 (raj.) [protected] [protected] so please try to provide me a sharp solution
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                        D
                        Devashish Jain
                        from Noida, Uttar Pradesh
                        Jun 22, 2015
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                        Address: Nagpur, Maharashtra

                        Purchased Date: 11 March Dealer: Aditya Hero, Nagpur Since I procured my brand new bike from CBZ Xtreme Sport from the dealer Aditya Motors, Nagpur it has been a nightmarish experience for me. Despite all the claims before I got the bike, I have been facing loads of issues the very First and Second week of my procurement. I saw a couple scratches over my bike apart from facing the oil issues, which made me change the same. However, the problem of oil prolonged, which again compelled me to go for another oil change. Even before I could take a sigh of relief, I was seen with another issue in the gearbox. While riding the bike, the gear automatically changes giving a sudden jerk. Despite fixing the problem a couple of times, the problem still remained annoying me a lot along with bringing in other issues like the Tipped voice, Horn Switch Issue(Some Time Horn is not working), Engine Over heating etc. The fact is in the past three months of my use of this bike, I have been pissed off owing to the number of problems I have faced from this so called brand new bike. I even requested my dealer to replace it, however, he denied saying that there is no such policy from the company. Moreover, I have even posted an online compliant to the concerned department, but yet to get any response on the same. In other words, I am deeply dismayed, disturbed and frustrated to see so many problems erupting in a brand new bike just procured barely three months before. I am simply being taken for a ride for no fault of mine. Common Issues: 1) Gear Box/Clutch Plate Issue 2) Horn Switch Issue 3) Tipper Issue (On speed of 55-60KMPH engine voice is like 100CC Scooty) Apart from above Issue following are few more. 1) Built Quality is very poor ( Fiber Parts) 2) Suppression is very poor 3) Engine Stop key is missing 4) Trip meter feature is also missing 5) Most important, If you want to stop the engine on Signal your hand should be longer than Law (Kanoon se bhi Lambe) @Hero: I want my money back or give me a replacement, I don’t have enough time to go every time at Hero service centre Contact Number: [protected] [protected]@gmail.com
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                          prateik9
                          from Bhopal, Madhya Pradesh
                          Jun 20, 2015
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                          Address: Durg, Chhattisgarh

                          I have bought my hero glamour from Chauhan automotive Durg (C.G) on 23rd wlr this year on the time of purchase they said we are short of silencer cover now so come after 2 days After 2 days they said silencer cover is still not available we will give u at 1st servicing time.after 1st servicing still they hadn't provided me silencer cover.and now its been 2 month n rainy season has started therefore the cover is very much mandatory to avoid direct contact with rain.plz help ... Pratik Ghate Durg, chhattisgarh Mob-[protected]
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                            somgiri
                            from Gidam, Chhattisgarh
                            Jun 20, 2015
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                            Address: Raipur, Chhattisgarh

                            07/05/2015 ko bike purchase kiya tha .. Hero HF deluxe gurudev auto mobile sho room champaran chaok nawapara-rajim block-abhanpur dist-raipur(C.G.) bike ka part kuch laga hai to kuch parts nahi laga tha ya kuch parts me kharabi hai ...our kuch parts kcrake hai... customer contact Mo.[protected]
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                              suvodip.das11
                              Jun 17, 2015
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                              Address: Gurgaon, Haryana

                              Mr.Vinay Arora, Assistant Manager Project dept. have posted a job advertisement in shine.com regarding job in Hero motorcorp for freshers and he has charged me an amount of 80000 for it and with these he has also conducted 2 telephonic rounds from company phone number i.e[protected] and also offered me interview and offer letter and given me a date of 20 th april as a joining date but when I went to the company they called it everything fraud and they were not listening to my complain.He used to call me from the following numbers [protected], [protected] and I deposited the amount in the following account number [protected], State Bank of India, Owner Name Suresh Kumar.please kindly look on it.Since it s a very huge amount for me.
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                                Shoaib Mms
                                from Pune, Maharashtra
                                Jun 4, 2015
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                                I have bough new motorcycle of Hero passion X pro from Everest auto (Gondal) on 03/01/2015. I delivered by above said two wheeler to Hero Motocorp service station at Upleta (Gayatri auto) for service purpose as I was told that it is one of the best service stations of your esteemed organization on 28/05/2015 but on the same day when i went to take the delivery i was utterly socked for the original key and new seat cover of my two wheeler (Hero passion x pro) both are missing after the discussion with them thay had lost. Therefore I request you to provide me the new lock and new seat cover of the same. Hope you do the needful an early action will be high appreciated. Regards, SHOAIB MOTIWALA, BANK OF BARODA, BAZAR CHOWK BR, DHORAJI.(Gujarat) M.[protected]
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                                  suresh6901
                                  from Chennai, Tamil Nadu
                                  May 30, 2015
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                                  Address: Kollam, Kerala

                                  I have purchased a hero motorcycle in the year 2010 and Hero Honda glamour from priyanka motors(dealer) . l i have always face very bad experience in getting the spare parts, every time i give my bike for servicing dealer will say there is no stock of spare parts and keep my bike for 2 to 3 month. i am asking each and every dealer in kerala[south] to get me a visor, wind shield and some of glamour spare parts non of the dealer is giving me a properer reply.. my number [protected] [protected] mail [protected]@yahoo.co.in
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                                    ankit.ap337
                                    from Mumbai, Maharashtra
                                    May 29, 2015
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                                    Address: West Singhbhum, Jharkhand

                                    Dear sir, This complaint is for my hero impluse bike reg no. JH05AM 9513 My bike chassis no. MBLKD06AABGM00658, Engine no. KD06AABGM00546, manufacturer date 2011, UNION MOTORS AUTHORISED SERVICE CENTRE IN CHAIBASA, JHARKHAND First I booked a paid service for my motorcycle in date 28/05/2015 time 8:30 started the service they have not service my bike properly and I m not satisfied with service of the bike and they not given me the bill of the paid service also, my bike registration date 06/03/2012 and my bike is in guarantee period then also they have take money for changing my bike front shockers pipe fork with the damage fork pipe part no. 51410KZJ901S rs. 1066 I want my money back. My bike service done but still my bike handle shaking again and again my bike handle racer changed but still not service properly this is a serious accident maybe happen. Few months ago my chain sockets change for this also they take money for part changing my bike runs only approximately 20, 000 kms and engine problem making noise gear chaging problem and lots more and all the time I have to complaints for bike to get right services. Therefore sir, I kindly requested you I can't take this bike any more I want to exchange with another hero motorcycle from chaibasa. I m totally disturbed with the bike and bike paid services. Yours sincerely Deepak ram (bike owner), Ward no.3, near sitla mandir Po chakradharpur, m kumar, road no 1 Mob. No. [protected]
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                                      Arpit Vaishnani
                                      from Bengaluru, Karnataka
                                      May 16, 2015
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                                      Address: Rajkot, Gujarat

                                      Dear Sir/Mam, My self Arpit I purchased Hero Pleasure from Ganesh Auto ( Rajkot, Gujarat) Since 5 months During Purchase they told me Its give fuel average 50 km/Ltr.But currently it gives 20 Km/Ltr. So i complaints them but they told me they can do after 3000 km.So there is any rules for that They cannot do before 3000 Km.During 3000 Km its much costly to drive Why company give so much advertise for fuel average if its not possible? With regards Arpit Vaishnani Email - arpit.[protected]@gmail.com
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                                        sehar_vns
                                        May 14, 2015
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                                        Address: Varanasi, Uttar Pradesh

                                        I have purchased hero pleasure on 6th May 2015 from US Agarwal dealer in Varanasi. On the second day from the purchase it started giving number of problems. 1. self start: first problem is of self start. it does not get started until chock is taken. even after get started if I off the chock it get stopped. then I have to again take chock to start. In case of chock is on while running scooty run automatically without taking acceleration. and to stop it both break is to be pressed tightly which results severe pain in my hand. even after run of 5-10 km continuously same problem still present. If I slowed down the scooty even without applying break it get stopped and I have to again self start it and again same problem arises. 2. seats is very uncomfortable. in only 5 km of run my back is paining too much. 3. sound : this all new scooty makes so much noise that I never got the feeling of riding new scooty. I feel that I am riding 2 yrs old scooty. having low pick up and many more problems. I have experience only bad thing about this so branded scooty. I have been riding tvs pep for 5 yrs. I did not face any such horrible problems in it. I feel regret of buying this scooty. Please suggest me what will I do. Can I return this worst scooty and get the money back. I am just fed with this bike with only total 50 km of run. And also I did not get its number yet.
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