Himachal Road Transport Corporation [HRTC] Complaints & Reviews

Stop/station namely Banial Pukhar allotted by HRTC located at route in between CHANAUR- NANGAL CHOWK 20 Kms from Dehra towards Talwara route and near Dada Siba in Distt KANGRA. The fare being claimed by HRTC from Dhaliara to B/Pukhar is ₹28/- for 12 Kms which is system generated. But bus fare from Dhaliara to CHANAUR is ₹20/- for 10 Kms which requires rectification and exact bus fare to be charged from passengers. If fare from Dhaliara...

A medical student....

Dear sir,

I have an complaint about bus route in Chamba distt. We had only one long route bus which used to run between Chowari to Shimla via Chandigarh. Now this bus does not go to Chowari ans stops at Nurpur. Which is a big inconvenience for the people of chowari. Because after 5 PM there is no bus goes to chowari. Also a lot of people travel from chowari to chandigarh or to other placee from this route. It's a humble request...

People go to hill station for getting away from the pollution and the hrtc is polluting the environment of Himachal by not maintaining their busses, I have seen not 1 not 2 but 5 buses that have been releasing full black smoke and I note down the no. Of one bus also
Hp 68 4597, as it was the worstest of them all please maintain the engines . It's a humble request as if this goes on the environment is going to be like it is in delhi...

Sir I'm koshika bakaria student of millennium B.Ed college saru and i am complaining regarding HRTC driver bus no HP 73 8990 route from chamba to delhi this driver never stop bus at the station and always do rash driving so being a girl i need to go about 40km far to my home everyday so we get late everyday specially today 8 sep 2021 (Wednesday)at 3:50 he almost killed us
we have CCtv photage and so please take a action about him...

Sir, I am a frequent traveller from Chandigarh to nahan, today morning I was standing at modern housing chowk Chandigarh for going to nahan. At 7.15am Himachal roadways bus from Manali to Haridwar did not stop at housing board chowk, Chandigarh despite having half the seats vacant. Please instruct your bus drivers to stop the bus at the stops for passengers....

I am in this bus but what happens it is not on time . First they stopped the bus at ranital for so long and now the bus is stopped at lanj .. and they both are not in the bus why is this happening . Bus should have a proper time of stoppage to stop ....

Dear Sir,

I am Col Anshul Shukla, SC, hail from palampur himachal pradesh and was on leave in himachal. On termination of my leave I had booked a Volvo Bus Service No 96 on 29th Aug 2021 from Dharamshala to Chandigarh. The ticket of the same is as attached to the email.

When I reported to the bus stand at Dharamshala at 0445h on 29th Aug, I was informed that the bus service No 96 from Dharamshala to Chandigarh...

Yesterday I caught the bus 6:15 PM for paonta from dehradun.
The bus driver was driving so dirty its intision seen it whatever passenger is walking in bus on it fall.
Is paonta plain road from dehra. Still he was having so much emergency break that there was problem in sit also.
My wife and my son also fallen on this bus still this driver and conductor no matter yet tried not to stop bus And use the least emergency break.br...

Today I am going to SARI to KASHMIRI GATE, Delhi by HRTC ticket no. 215276. I am facing problem due to rash driving and too much use of pressure horn by driver. This driver start driving from UNA BUS STAND.
Complaint by
SURAJ PRAKASH DOGRA
[protected]...

I have booked tickt from Rohru to Delhi on 29-08021 at 1 pm but not stopped at Kotkhai stand pls take action...

Sir this is 11 pm at night and there are two hrctc buses headed to Shimla bus no. H.P. 10A 9669 AND HP 38D 0225 both these buses are mostly empty but are not issuing tickets to Kalka. They are also very rude and are not providing any explanation for their action. This is night time and kalka is on there bus route still they are declining to take any passengers to kalka. I urge the authorities to take strict action against them or i will be...

Very disappointed no one bus was going to our timetable and so many time wasting...

Timing - 6:30 not arrived yet. Please Do Something .
People are getting very upset and are not reaching their homes on time or even less....

I am travelling on buss date[protected] buss number hp 72 b 4384 and first its ac not working and take more time .
Delhi start time 8.30 am and drop me amb at 11.30 pm . Take total
15 hr...

Good morning sir, I have stop bus in pinjore bus stand, they did not stop I waited for bus 30 min in pinjore bus stand. Hrtc Himachal pradesh bus service is too poor. Hrtc bus driver and conductor could not understand their responsibility or their role. So sir i am too late in our job who is responsible that. I am going to pinjore to zirakpur. Bus going from 10:00 am to pinjore. This bus service from nalagarh....

Sir/Ma'am,
This complaint is regarding the bus Amar travel HP 63 1899, the conductor in the bus misbehaves and harasses the senior citizens in bus. And the driver of the bus do drink and drive. This is not the first time this is been going on for the past one month Aproxly. Specially the conductor misbehaves and abuses not only to men but to women also. Kindly look into the matter.
The covid protocols is not being followed...

Dear Team,

This with ref to failed transaction vide ref no OB[protected] With user name: Sonu Ram dated 01.07.21, service no 1139.

It's been a month and I haven't got any refund which is for INR 719.

I have been fooled by customer service that the same would be refunded lates by a week but this is not done till date.

Kindly take the matter on priority and resolve it...

Sir, on 16 July 2021 I booked bus from Delhi to chamba & then bus not arrived at Delhi because of some issues. But still my refund not done by your department, so kindly look into the issue, it has been so long. And my ticket no. Is TQ8E82948895 .Name - Vikrant Thakur, Age-18 . And please refund on this account - [protected]
As soon as possible....

Sir, on 16 July 2021 I booked bus from Delhi to chamba & then bus not arrived at Delhi because of some issues. But still my refund not done by your department, so kindly look into the issue, it has been so long. And my ticket no. Is TQ8E82948895 .Name - Vikrant Thakur, Age-18 ....