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Himachal Road Transport Corporation [HRTC] Complaints & Reviews

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Updated: Nov 14, 2025
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Himachal Road Transport Corporation [HRTC] reviews & complaints page 21

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A
Amit Ranjan Bajaj
Apr 11, 2021
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Sir,
I live in Chandigarh.
I was at old Airport lights and suddenly a bus no. HP25 A2294
number bus came and hit me from back.
I saw a lot of people even was abusing bus driver for such a rash driving as if he was drunk.

Incident timings - 0945 pm
Date[protected]
I am just filing a complaint after the incident.
This bus is on its way from Chandigarh towards himachal, that I dont know exactly.

I want to bring your kind attention towards this issue and this kind of driver must be suspended.
Thanks
Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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    S
    shivam.chaudhary
    Mar 31, 2021
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    Sir I haven't received any refund.
    when I cancelled my ticket they said my amount would be refunded within 5-7 days but noting happened.
    I am still waiting. I haven't received any message or email till now.
    please expedite my refund

    Its my details about the ticket.
    MY Ticket No:[protected] has been Cancelled successfully. An amount of Rs.351 is refund initiated today: 26-Feb-21 12:00 AM to the Credit/Debit Card by using which you have booked the Ticket. Please check your account after 5-7 working days (Banks settelment cycle).
    Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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      B
      Balwinder singh manhas
      Mar 24, 2021
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      Address: Baddi to pinjore railway crossing line

      Driver could not stop bus in my location
      Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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        S
        Shivansh_0560
        Mar 15, 2021
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        Address: Premghat, Tehsil- Theog, District- Shimla 171201

        Hello im Shivansh,
        a college student and i have downloaded the Pass Form from your official hrtc website. I have filled it and attested it from college. When i reached the HRTC Office Theog. The officer available there is not accepting my form and also misbehaves with me. He said that this form is not valid. Please tell me why this is not valid. So why you have uploaded it on our website.
        Please take a strict action on him. His sence of talking is very bad.

        Respond me back on mail :
        [protected]@gmail.com
        Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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          शताब्दी नायक युवक मंडल
          Mar 15, 2021
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          15/3/2021 HP 03 6059 मैं आकाश पाल आज सुबह बस मैं यात्रा कर रहा था जिस माई मुझए दो टिकट दिए गाए । ओर यह कहा गया कि बस वाया आए है domehar
          मुझ साई 7 रुपय ओर 37 रुपय लिए जो मुझे बताया नही गया ।
          Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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            S
            Sandeep kumarHP
            Mar 5, 2021
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            Address: Hamirpur

            I'm Sandeep kumar today I'm going Delhi Baijnath to Delhi bus not stopped in patta station .I'm stop bus by hand but bus not stopped . maximum seats of bus empty.please take necessary action.
            Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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              S
              Shivansh Khansali
              from Noida, Uttar Pradesh
              Feb 27, 2021
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              Respected sir,
              It is to inform you that I have booked 2 seats in Himsata Ac volvo from haridwar to
              mandi(bus Number:HP66A2577) dated 26/02/2021 having departure time 06:00 (from haridwar).The cost of the ticket consisting of two seats was Rs.3078.
              But the bus broke down at nahan due to which we have to switch to an ordinary bus which arrived after waiting for 2hs whose cost is approx 600 each.
              So, we want the refund of Rs.1800(approx) at your earliest .
              +1 photos
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                Z
                Zera
                Feb 23, 2021
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                I submitted here to my complaint of HRTC conductor of local unit 11 Shimla from local bus stand to Vikas nagar.journey time 15:58:39 on date 23/02/2021 .I gave him 15 rupees.my journey fare is 11rupees(women seat) but he returned me only 3 rupees.he did not return my one rupees balance. But my stations is 100m further from Vikas Nagar stoppage. But I asked him to dropped me further 100m.than he said me you got a 7 rupees ticket again. Than their is a contradiction.please take necessary action for this complain. And return me one rupees balance with satisfactory action.
                Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                  A
                  Anishkumar07102002
                  Feb 23, 2021
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                  Address: Kangra

                  Please change the bus timing of hrtc bus kangra to palampur. The bus left from kangra 8:45 AM. All collage student miss the bus. So sir please chang ethe bus timing 9:10 Am
                  Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                    A
                    Abhi1509
                    Feb 22, 2021
                    Resolved
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                    Resolved

                    I got my ticket cancelled on 13th February, 2021 for my 2 volvo tickets from Shimla to Delhi. I got the message that the amount will be refunded within 5 business days.
                    I paid through Paytm wallet. I haven't received my refund yet.

                    No response on email as well. I tried reaching them, they said send a email but no response on email

                    Ticket no.- [protected]
                    Refund amount is Rs.1746
                    Feb 23, 2021
                    Complaint marked as Resolved 
                    I got the refund credited to my source of payment method. Thanks a lot for your help.
                    Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
                    Feb 22, 2021
                    Updated by Abhi1509
                    It's not resolved
                    Feb 22, 2021
                    Updated by Abhi1509
                    Please resolve this and refund my money back
                    Feb 23, 2021
                    Updated by Abhi1509
                    I got the refund, thanks for your help.
                    I got my ticket cancelled on 29 april 2021 11:40am, for my 2 tickets from kangra to Delhi. I got the message that the amount will be refunded .
                    I paid through Paytm UPI NO. [protected]. I haven't received my refund yet.

                    Ticket no.- [protected]
                    Refund amount is Rs.1520
                    Dear Team,

                    This with ref to failed transaction vide ref no OB[protected] With user name: Sonu Ram dated 01.07.21, service no 1139.

                    It's been a month and I haven't got any refund which is for INR 719.

                    I have been fooled by customer service that the same would be refunded lates by a week but this is not done till date.

                    Kindly take the matter on priority and resolve it
                    [protected]@gmail.com
                    My ticket is cancelled on 15september 2021 and my money is debited and not refunded yet pls take matter seriously and refunded my money as soon as
                    INR -621
                    Mehre to delhi
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                      M
                      Manisha10
                      Feb 19, 2021
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                      Please resume hrtc bus route baijnath to pathankot which arrives at 3pm in Kangra.There is an urgent need of this bus for college students.
                      Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                        M
                        Manisha10
                        Feb 14, 2021
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                        There is no hrtc bus service from pathankot to kangra in between 7 to 8 am from my bus stop that is Nurpur.Earlier Pathankot to Sundernagar and pathankot to dharamshala bus route were there which were stopped in lockdown and they were never resumed due to this the college and school students are facing problem.so please resume these bus route.
                        Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                          P
                          Puneet12ball
                          Feb 14, 2021
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                          There is no bus service from bangana to hamirpur . I have an exam of gate and i m still waiting from the bus at 6am
                          Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                            D
                            Dazzler Traveller
                            Feb 3, 2021
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                            I am highly disappointed by service provided by Volvo bus no. -HP686368 Delhi to Shimla departs at 6:45 am.At 10:00 am bus driver stopped the bus by taking opposite side lane specially at a very poor and unhygienic location called mayur dhabha (local) people were spitting openly, no one was wearing mask, preparing food with bare hands, cashier was sneezing, using dirty hands, no menu, It was very cheap and local Halt decided by driver or HRTC services, never ever expected this from Volvo bus service and eating at that place caused stomach infection to me.this is the major problem now i am still facing due to HRTC HALT at poor place.Kindly change the halt location at some good, hygienic place for healthy breakfast.Make some difference between local roadways and VOLVO services.
                            +1 photos
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                              A
                              Abhi10jul
                              from Noida, Uttar Pradesh
                              Feb 3, 2021
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                              Hi,

                              I have booked a ticket for 6 persons from Chamba to Delhi dated[protected] but due to ongoing Farmer Protest, the bus was cancelled. Hence I need a refund for the same.
                              Please let me know the status of the refund.

                              Details are as follows and also attached the ticket copy
                              Ticket Number: [protected]
                              Mobile Number: +91-[protected]
                              Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                                U
                                Ubaad hussainn
                                Feb 2, 2021
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                                We have taken four tickets of Volvo bus no. HP 63 7552 from manali to Delhi on 02/01/2021 at 6:30 pm.When we ask Driver that why u didn't start blower in such a cold and he replied that the blower of this bus is not working.I have purchased four tickets of Rs.6756/ and then also didn't get a proper service.
                                .This type of service is providing by HRTC bus.In such a cold wheather I travelled in HRTC volvo with my family and it like travelled in local bus.Its such a horrible experience.Now I will not travel in HRTC bused and not even suggested to any one to travel in HRTC busrs
                                Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                                  4
                                  4low&go
                                  Jan 21, 2021
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                                  I was waiting for the bus for sundernagar at mandi bus stand and then parwanoo depot bus no (HP15A6004 route manali to delhi) as soon as thw driver came out of the bus, i asked him politely that when will the bus proceed and the driver very rudely said (should i procced just now) and when he again came to the bus i again asked him that where will the bus stop for dinner he dint gave me reply and as soon as i entered the bus the driver was standing outside and he used very bad language at me and abused me without any reason
                                  So kindly take strict action against both the driver and conductor so that in future passengers dont have to face such bad people
                                  Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                                    D
                                    Dr Maan Singh
                                    Dec 29, 2020
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                                    Sir ticket no [protected] from Shimla to Delhi and ticket no [protected] from Delhi to shimla Both ticket booked on dated 9-december -2020 by online hrtc site and both ticket cancelled on dated 16-december-2020 . Sir so far I did not got my refunded amount in my account.kindly do the needful action as soon as possible. Thanking you sir
                                    Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
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                                      C
                                      Chirag#Gulati
                                      Dec 28, 2020
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                                      Please take strictly action against Driver. He is Driving Bus very Risky. 3 times escape from Dug-Out By Luck. But one time it should be accident with Car Blue Nexon.

                                      Bus No. HP 31 A 8656
                                      Bus Depot- SundarNagar.

                                      Regards Chirag Gulati
                                      Tickets From - Manali to Ambala
                                      Ticket No. - MG 537651

                                      Regards - Chirag Gulati +4 (Passenger Of Bus)
                                      +1 photos
                                      Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
                                      Please take action against driver of bus number 18B 6340 for extemely rash driving on road stretch between Shimla to Solan on 24. 07.2021and willingly causing damage to other small vehicles on road
                                      I wnat to complaint against a hrtc driver, on 11 April 2022 at 6:40 the driver was driving in pinjore in huge traffic he was trying to overtake and he hit my arm because he was driving off-road and when I said to him try drive carefully bro he said 'ja apna kaam kar' and smilling and even did not said sorry for his mistake, so I request you to take some action against him bus no. HP37E6086

                                      Rash Driving By Driver. - Comment #3983628 - Image #0
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                                        A
                                        Abhishek nauriyal
                                        Dec 21, 2020
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                                        Address: [email protected]. Keep update me there

                                        December 21Just filling the bus complaint for conductor, , he is not telling his name the complaint is for conductor for his rude and abussive behaviour bus no is HP 73 4443 bus start from Dehradun is 1 o cloack
                                        . I took bus from Dehradun to Chandigarh when bus reched in Nahan I said when bus will go from there he said 10 to 15 minutes but when I came along in 10 minute the bus had gone without me... He left me in bus stand without serching me bus gone from there.. and when I go to Nahan bus room he alsoo talked rude behaviour against me... I charged again to took bus there from taxi I just gone to take snacks but he had gone... He is so rude and arrogant ..I request to take strict action for conductor and whoever in the gate where bus enter he talked so nicely and and take me up for where the bus is.. please take strict action .. because in future he will do same situation for other passangers oli feel so bad.. for his abusive behaviour the tome 5:28.. bus is himachal parihavn HIMACHAL ROAD TRANSPORTAION CRPRATION..
                                        +1 photos
                                        Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.
                                        Dec 21, 2020
                                        Updated by Abhishek nauriyal
                                        Rude and arrogant behaviour
                                        Dec 21, 2020
                                        Updated by Abhishek nauriyal
                                        Complaint against conductor

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